Wellstar Orthopedics & Sports Medicine

Wellstar and CLEAR are launching an initiative that simplifies and speeds up the patient check-in process. 

Wellstar patients who opt-in to use this free service can verify their identity with CLEAR before their appointment to simplify check-in once they arrive. It only requires two steps:

• Patients will receive a text a few days before their scheduled appointment to register with CLEAR. They can then register from their mobile device. 
• On appointment day, participating patients will select “Check-in with CLEAR” at the kiosk in the medical office waiting room and take a quick selfie to check in for their appointment. 

Why CLEAR?

CLEAR’s technology is trusted and secure. At the heart of this first-of-its-kind partnership is CLEAR's pioneering integration with Epic, a leader in the electronic health records market, to power seamless patient registration and on-site check-in.  Wellstar co-developed the integration and is the first health system to utilize the CLEAR Verified technology application.

“Identity is foundational to making patient experiences safer, easier and more efficient in healthcare,” said CLEAR CEO Caryn Seidman Becker. “CLEAR’s collaboration with Wellstar and Epic will bring frictionless and secure check-in for patients. With the launch of this seamless experience, CLEAR is one step closer in our effort to replace the clipboard in healthcare.”

CLEAR’s identity platform is secure and HIPAA-compliant, and many patients may already be familiar with the technology. It’s used locally at Hartsfield-Jackson Atlanta International Airport and State Farm Arena.

Keeping care convenient

This new check-in option reflects the Wellstar vision of delivering world-class healthcare to every person, every time.

“Our patients’ time is precious. Introducing CLEAR’s proven, secure technology will help make the check-in process even more efficient and safe,” said Dr. Hank Capps, executive vice president and chief information and digital officer for Wellstar. “We are committed to building an ecosystem of care that includes technologies that have never been used in healthcare. When combined with compassionate care from Wellstar clinicians, we will deliver a truly world-class experience.”

CLEAR check-in is available at Wellstar health parks and several outpatient locations in the North Fulton area.

Register now and try the experience at your next appointment: clearme.com/wellstar.

Eric Janeau, a former All-American offensive tackle who once played football at Kansas State University and Western Illinois University and trained with the Detroit Lions, faced a host of serious health conditions—a rare form of bile duct cancer, obesity, heart failure, kidney disease and diabetes. With the support of his tight-knit network of doctors and the Wellstar Center for Best Health, Eric is overcoming these obstacles and inspiring others through his remarkable weight loss journey.

Life change kickoff: A rare cancer diagnosis 

In 2021, Eric was diagnosed with a rare and aggressive bile duct cancer.

“I was in disbelief,” Eric remembered. “I didn’t eat all weekend.”

The only cure was surgery, but at 11 centimeters, the tumor was too large to be removed. Under the care of Medical Oncologist Dr. Carmen Klass, Eric began chemotherapy. At the time, he didn’t realize just how dismal his chances were for survival. At stage 4, the survival rate for this cancer type is 1%, with only four to six months to live if treatment isn’t successful.

Eric began chemotherapy accompanied by additional hydration to help with his heart failure and steroid shots that caused him to gain weight during treatment. After 12 rounds and six cycles of chemo, his body responded excellently—the mass shrunk by 40%. Surgical Oncologist Dr. Sahir Shroff re-evaluated him and cleared him for surgery to remove the tumor in early 2022.

Today, Eric is cancer free.

One team, one goal: Eric’s health comeback 

Eric’s journey didn’t end with cancer treatment. He also faced severe obesity, putting him at risk for life-threatening conditions like heart disease and stroke. Dr. Klass was concerned and took the time to address Eric’s other health concerns.

“Dr. Klass and Dr. Shroff keep up with my health and they keep each other informed of what’s going on,” Eric said. “They're totally invested in my well-being.”

After chemotherapy and surgery to remove the tumor, Dr. Klass referred Eric to Dr. Mitzi Rubin at Wellstar Center for Best Health. It was time to lose weight and get his diabetes and high blood pressure in check.