Allison Jones, PA

I really hate how self pay works. No one at the front desk can answer questions about self pay. They charge me over $300 up front and then I get a huge bill afterwards as well. It's insane. I wouldn't come back for that reason alone. It's extremely frustrating to not have someone be able to explain anything when it comes to billing. They just give you a general phone number to call. The PA also just gave us a packet of exercises to do. It would have been nice if she would have shown my son a few things instead of leaving it to us to figure out from pictures in a packet. For paying hundreds - if not thousands once this is done - they should spend a little more time making sure you know what to do.

November 29, 2023

Great customer service

November 24, 2023

Friendly And professional service

November 18, 2023

Everyone was helpful and friendly... thank you

October 27, 2023

My son's nurse was the best. She may him feel good about his cast and she went above and beyond to find the color red for his cast color. That really made his day!! Red is his favorite color.

September 23, 2023

I can't remember if the provider sanitized her hands. Also, the wait time to see the provider was long. We waited in the reception for over a half hour after our appointment time and we got to the office 15 minutes early.

September 14, 2023

She was wonderful and took the time to explain everything to my son and I.

September 2, 2023

Allison was very attentive and she even followed up with a phone call. When she had forgotten to send us with a doctor's note. She was... Very detail oriented and provided us the information. We needed to make the best medical decision for my son.

September 2, 2023

The guy at the front desk was thr most outstanding and compassionate office worker I have seen in a long time. His attention to detail and genuine care was the best!

August 13, 2023

The front desk staff was very friendly.

July 14, 2023

The piercings of the discharge person was very disturbing.

May 25, 2023

Very helpful, great

May 19, 2023

I think they should be more aware how long patient stay in patient room. They should keep you informed if you in room over 15 minutes.

April 15, 2023

Very happy with staff and experience. Friendly, clean and quick

March 27, 2023

They were so good with my baby girl!!

March 26, 2023

I waited an hour before he was seen. Front office never said they were running behind or give an option to reschedule. I had an appointment with the Dr. and I ended up just letting the PA examine my son because they were that far behind. When I schedule an appointment and rules are if you are 15-20 minutes late you are required to reschedule, I expect the same respect in return. I was never given that option just sit and wait.

March 9, 2023

Great customer service

November 24, 2023

Friendly And professional service

November 18, 2023

Everyone was helpful and friendly... thank you

October 27, 2023

My son's nurse was the best. She may him feel good about his cast and she went above and beyond to find the color red for his cast color. That really made his day!! Red is his favorite color.

September 23, 2023

I can't remember if the provider sanitized her hands. Also, the wait time to see the provider was long. We waited in the reception for over a half hour after our appointment time and we got to the office 15 minutes early.

September 14, 2023

She was wonderful and took the time to explain everything to my son and I.

September 2, 2023

Allison was very attentive and she even followed up with a phone call. When she had forgotten to send us with a doctor's note. She was... Very detail oriented and provided us the information. We needed to make the best medical decision for my son.

September 2, 2023

The guy at the front desk was thr most outstanding and compassionate office worker I have seen in a long time. His attention to detail and genuine care was the best!

August 13, 2023

The front desk staff was very friendly.

July 14, 2023

The piercings of the discharge person was very disturbing.

May 25, 2023

Very helpful, great

May 19, 2023

Very happy with staff and experience. Friendly, clean and quick

March 27, 2023

They were so good with my baby girl!!

March 26, 2023

I really hate how self pay works. No one at the front desk can answer questions about self pay. They charge me over $300 up front and then I get a huge bill afterwards as well. It's insane. I wouldn't come back for that reason alone. It's extremely frustrating to not have someone be able to explain anything when it comes to billing. They just give you a general phone number to call. The PA also just gave us a packet of exercises to do. It would have been nice if she would have shown my son a few things instead of leaving it to us to figure out from pictures in a packet. For paying hundreds - if not thousands once this is done - they should spend a little more time making sure you know what to do.

November 29, 2023

I think they should be more aware how long patient stay in patient room. They should keep you informed if you in room over 15 minutes.

April 15, 2023

I waited an hour before he was seen. Front office never said they were running behind or give an option to reschedule. I had an appointment with the Dr. and I ended up just letting the PA examine my son because they were that far behind. When I schedule an appointment and rules are if you are 15-20 minutes late you are required to reschedule, I expect the same respect in return. I was never given that option just sit and wait.

March 9, 2023

I really hate how self pay works. No one at the front desk can answer questions about self pay. They charge me over $300 up front and then I get a huge bill afterwards as well. It's insane. I wouldn't come back for that reason alone. It's extremely frustrating to not have someone be able to explain anything when it comes to billing. They just give you a general phone number to call. The PA also just gave us a packet of exercises to do. It would have been nice if she would have shown my son a few things instead of leaving it to us to figure out from pictures in a packet. For paying hundreds - if not thousands once this is done - they should spend a little more time making sure you know what to do.

November 29, 2023

I think they should be more aware how long patient stay in patient room. They should keep you informed if you in room over 15 minutes.

April 15, 2023

I waited an hour before he was seen. Front office never said they were running behind or give an option to reschedule. I had an appointment with the Dr. and I ended up just letting the PA examine my son because they were that far behind. When I schedule an appointment and rules are if you are 15-20 minutes late you are required to reschedule, I expect the same respect in return. I was never given that option just sit and wait.

March 9, 2023

Great customer service

November 24, 2023

Friendly And professional service

November 18, 2023

Everyone was helpful and friendly... thank you

October 27, 2023

My son's nurse was the best. She may him feel good about his cast and she went above and beyond to find the color red for his cast color. That really made his day!! Red is his favorite color.

September 23, 2023

I can't remember if the provider sanitized her hands. Also, the wait time to see the provider was long. We waited in the reception for over a half hour after our appointment time and we got to the office 15 minutes early.

September 14, 2023

She was wonderful and took the time to explain everything to my son and I.

September 2, 2023

Allison was very attentive and she even followed up with a phone call. When she had forgotten to send us with a doctor's note. She was... Very detail oriented and provided us the information. We needed to make the best medical decision for my son.

September 2, 2023

The guy at the front desk was thr most outstanding and compassionate office worker I have seen in a long time. His attention to detail and genuine care was the best!

August 13, 2023

The front desk staff was very friendly.

July 14, 2023

The piercings of the discharge person was very disturbing.

May 25, 2023

Very helpful, great

May 19, 2023

Very happy with staff and experience. Friendly, clean and quick

March 27, 2023

They were so good with my baby girl!!

March 26, 2023

I really hate how self pay works. No one at the front desk can answer questions about self pay. They charge me over $300 up front and then I get a huge bill afterwards as well. It's insane. I wouldn't come back for that reason alone. It's extremely frustrating to not have someone be able to explain anything when it comes to billing. They just give you a general phone number to call. The PA also just gave us a packet of exercises to do. It would have been nice if she would have shown my son a few things instead of leaving it to us to figure out from pictures in a packet. For paying hundreds - if not thousands once this is done - they should spend a little more time making sure you know what to do.

November 29, 2023

Great customer service

November 24, 2023

Friendly And professional service

November 18, 2023

Everyone was helpful and friendly... thank you

October 27, 2023

My son's nurse was the best. She may him feel good about his cast and she went above and beyond to find the color red for his cast color. That really made his day!! Red is his favorite color.

September 23, 2023

I can't remember if the provider sanitized her hands. Also, the wait time to see the provider was long. We waited in the reception for over a half hour after our appointment time and we got to the office 15 minutes early.

September 14, 2023

She was wonderful and took the time to explain everything to my son and I.

September 2, 2023

Allison was very attentive and she even followed up with a phone call. When she had forgotten to send us with a doctor's note. She was... Very detail oriented and provided us the information. We needed to make the best medical decision for my son.

September 2, 2023

The guy at the front desk was thr most outstanding and compassionate office worker I have seen in a long time. His attention to detail and genuine care was the best!

August 13, 2023

The front desk staff was very friendly.

July 14, 2023

The piercings of the discharge person was very disturbing.

May 25, 2023

Very helpful, great

May 19, 2023

I think they should be more aware how long patient stay in patient room. They should keep you informed if you in room over 15 minutes.

April 15, 2023

Very happy with staff and experience. Friendly, clean and quick

March 27, 2023

They were so good with my baby girl!!

March 26, 2023

I waited an hour before he was seen. Front office never said they were running behind or give an option to reschedule. I had an appointment with the Dr. and I ended up just letting the PA examine my son because they were that far behind. When I schedule an appointment and rules are if you are 15-20 minutes late you are required to reschedule, I expect the same respect in return. I was never given that option just sit and wait.

March 9, 2023

I waited an hour before he was seen. Front office never said they were running behind or give an option to reschedule. I had an appointment with the Dr. and I ended up just letting the PA examine my son because they were that far behind. When I schedule an appointment and rules are if you are 15-20 minutes late you are required to reschedule, I expect the same respect in return. I was never given that option just sit and wait.

March 9, 2023

They were so good with my baby girl!!

March 26, 2023

Very happy with staff and experience. Friendly, clean and quick

March 27, 2023

I think they should be more aware how long patient stay in patient room. They should keep you informed if you in room over 15 minutes.

April 15, 2023

Very helpful, great

May 19, 2023

The piercings of the discharge person was very disturbing.

May 25, 2023

The front desk staff was very friendly.

July 14, 2023

The guy at the front desk was thr most outstanding and compassionate office worker I have seen in a long time. His attention to detail and genuine care was the best!

August 13, 2023

Allison was very attentive and she even followed up with a phone call. When she had forgotten to send us with a doctor's note. She was... Very detail oriented and provided us the information. We needed to make the best medical decision for my son.

September 2, 2023

She was wonderful and took the time to explain everything to my son and I.

September 2, 2023

I can't remember if the provider sanitized her hands. Also, the wait time to see the provider was long. We waited in the reception for over a half hour after our appointment time and we got to the office 15 minutes early.

September 14, 2023

My son's nurse was the best. She may him feel good about his cast and she went above and beyond to find the color red for his cast color. That really made his day!! Red is his favorite color.

September 23, 2023

Everyone was helpful and friendly... thank you

October 27, 2023

Friendly And professional service

November 18, 2023

Great customer service

November 24, 2023

I really hate how self pay works. No one at the front desk can answer questions about self pay. They charge me over $300 up front and then I get a huge bill afterwards as well. It's insane. I wouldn't come back for that reason alone. It's extremely frustrating to not have someone be able to explain anything when it comes to billing. They just give you a general phone number to call. The PA also just gave us a packet of exercises to do. It would have been nice if she would have shown my son a few things instead of leaving it to us to figure out from pictures in a packet. For paying hundreds - if not thousands once this is done - they should spend a little more time making sure you know what to do.

November 29, 2023