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Our patients are the center of everything we do. We're nationally ranked and locally recognized for our high-quality care, inclusive culture, exceptional doctors and caregivers, and one of the largest and most integrated healthcare systems in Georgia.

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Warning Warning Our "Book Now" feature should not be used for life threatening conditions such as heart attack, severe injury, poisoning, chest pain, or stroke. If you are experiencing such conditions, STOP and CALL 911 IMMEDIATELY or visit your nearest Emergency Department.

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Paying Your Bill Has Never Been Easier

Thanks to the Wellstar Online Bill Pay Portal

When it comes to medical care, we know you have a lot on your mind. Paying your bills—especially when you receive separate bills from different providers and for different services—can be confusing. That’s why we’ve designed our online bill portal to make it easier than ever before.

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Physician and Hospital Services

To pay for services performed by a Wellstar employed physician or at a Wellstar hospital, sign-in to MyChart.

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Pay as Guest

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Still Have Questions?

If you can’t find your statement, still need help with detailed billing questions or want information on financial assistance, our skilled and caring team is ready to help.

(470) 245-9998

Links for payments at Wellstar MCG Health for services before November 2, 2024

For patients of Wellstar MCG Health Medical Center, please use these links to pay bills or access payment plans for visits or service dates which occurred before November 2nd, 2024. For questions related to your financial assistance application submitted prior to November 2nd, 2024, please call (706) 721-1301.

PersonaPay Portal

AccessOne Pay

Paperless Billing Frequently Asked Questions

Learn more about MyChart paperless billing.

Learn More

Understanding Your Bill

Your bill reflects all the services you received during your stay. Charges fall into two categories: a basic daily rate, which includes your room, meals, nursing care, housekeeping, telephone and television and charges for special services, which include items your physician orders for you, such as X-rays, laboratory tests and surgical services. Payment of an estimated out-of-pocket account balance is due at the time Wellstar services are rendered. If you’re an outpatient/observation patient, please carefully review your Medicare benefits and take note that they differ from inpatient benefits.


If you have health insurance

We will need a copy of your insurance identification card. We also may need the insurance forms, which are supplied by your employer or the insurance company.


If you are a member of an HMO or PPO

Your plan may have special requirements, such as a second surgical opinion or pre-certification for certain tests or procedures. You are fully responsible for ensuring that the requirements of your insurance plan have been met. Otherwise, you may assume financial responsibility for the payment of all or an increased portion of charges related to the hospital services rendered. Some physician specialists may not participate in your healthcare plan and their services may not be covered. Deductibles and co-payments also are the responsibility of the patient.


If you are covered by Medicaid

We will need a copy of your Medicaid card. Medicaid also has payment limitations on a number of services and items. Medicaid does not pay for the cost of a private room, unless medically necessary.


If you do not have insurance coverage

If you are unable to present any evidence of healthcare insurance coverage, you then will assume full financial responsibility for payment of all the charges incurred during your stay. A representative from the Patient Access Services Department will help you establish appropriate financial arrangements. In some cases, based on the information provided, patients may apply for other types of financial assistance programs.


Professional Services

If you have certain tests or treatments in the hospital, you may receive bills from physicians you did not see in person. These bills are for professional services ordered by your admitting physician, rendered by these physicians in diagnosing and interpreting test results while you were a patient. Pathologists, radiologists, cardiologists, anesthesiologists and other specialists perform these services and are required to submit separate bills. These physicians may not be participating providers in your insurance plan. It is your responsibility to seek information regarding which physicians may or may not be participating. If you have questions about these bills, please call the number printed on the statement you receive.

Patient Forms

Guarantor Change Form

Patient Communication Designation Form

Patient Request Correction-Amendment of Protected Health Information

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Wellstar Switches to Paperless Statements

Paperless statements give you a convenient and secure way to see your account balance through Wellstar MyChart.

Learn more
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