Media Room

Wellstar and CLEAR are launching an initiative that simplifies and speeds up the patient check-in process. 

Wellstar patients who opt-in to use this free service can verify their identity with CLEAR before their appointment to simplify check-in once they arrive. It only requires two steps:

• Patients will receive a text a few days before their scheduled appointment to register with CLEAR. They can then register from their mobile device. 
• On appointment day, participating patients will select “Check-in with CLEAR” at the kiosk in the medical office waiting room and take a quick selfie to check in for their appointment. 

Why CLEAR?

CLEAR’s technology is trusted and secure. At the heart of this first-of-its-kind partnership is CLEAR's pioneering integration with Epic, a leader in the electronic health records market, to power seamless patient registration and on-site check-in.  Wellstar co-developed the integration and is the first health system to utilize the CLEAR Verified technology application.

“Identity is foundational to making patient experiences safer, easier and more efficient in healthcare,” said CLEAR CEO Caryn Seidman Becker. “CLEAR’s collaboration with Wellstar and Epic will bring frictionless and secure check-in for patients. With the launch of this seamless experience, CLEAR is one step closer in our effort to replace the clipboard in healthcare.”

CLEAR’s identity platform is secure and HIPAA-compliant, and many patients may already be familiar with the technology. It’s used locally at Hartsfield-Jackson Atlanta International Airport and State Farm Arena.

Keeping care convenient

This new check-in option reflects the Wellstar vision of delivering world-class healthcare to every person, every time.

“Our patients’ time is precious. Introducing CLEAR’s proven, secure technology will help make the check-in process even more efficient and safe,” said Dr. Hank Capps, executive vice president and chief information and digital officer for Wellstar. “We are committed to building an ecosystem of care that includes technologies that have never been used in healthcare. When combined with compassionate care from Wellstar clinicians, we will deliver a truly world-class experience.”

CLEAR check-in is available at Wellstar health parks and several outpatient locations in the North Fulton area.

Register now and try the experience at your next appointment: clearme.com/wellstar.

The iHeartMedia Cares for Kids Radiothon filled the lobby of Wellstar Children’s Hospital of Georgia Dec. 4 through 6 for its 25th year of fundraising. Surrounded by a winter wonderland of Christmas trees and red, white and silver balloon arches, volunteers took donations from generous supporters while iHeartMedia radio stations and WRDW-TV broadcast stories of the miracles that happen every day at Wellstar Children’s Hospital of Georgia.

The event raised $291,617 to support the children’s hospital, which is a part of the Children’s Miracle Network.

“Thank you, thank you, thank you! This is life-changing,” said Ralph Turner, president of Wellstar MCG Health Medical Center. “This can support many of our young patients. They come to us and we take care of them. We don’t turn them away, and this really helps support our mission.”

Dr. Valera Hudson, pediatrician-in-chief, echoed Turner’s gratitude.

“We couldn’t do this without community support. We are so grateful for everyone who is here who helped pull this off,” she said.

Each year, iHeartMedia generously donates 72 hours of airtime as DJs from 96.3 Kiss FM, 104.3 WBBQ and 105.7 The Bull join WRDW-TV to broadcast live from the event, sharing success stories from patients and families grateful for the care they received.

“Thank you, CSRA, for making miracles happen. Exactly 291,617 miracles. Thank you!” said Ivy Elam, market president of iHeartMedia in Augusta.

Donations from the iHeartMedia Cares for Kids Radiothon are used throughout the year to purchase pediatric equipment such as vein finders for babies in the neonatal intensive care unit and a gaming system for patients in the pediatric operating room.

They also support programs that are unique to a children’s hospital. These include the facility dog program, featuring three hospital-owned dogs who provide comfort and help Child Life Specialists more easily communicate with young patients. Donations also help fund summer camps for children living with chronic conditions—such as Camp Rainbow for cancer patients—which allow kids to just be kids while remaining under medical supervision.

Radiothon has ended, but donations can be made throughout the year by calling (762) 375-4004, by emailing Wellstar Children’s Hospital of Georgia Director of Philanthropy Catherine Stewart or by visiting the Wellstar Foundation.

Clad in hard hats and neon construction vests, civic leaders and the media took their first look inside the long-awaited Wellstar Columbia County Medical Center on Nov. 14. Led by the hospital’s newly appointed Chief Operating Officer, Nelson So, groups toured the pharmacy, infusion space, operating rooms, and emergency department. Also on display was a nearly finished patient room featuring large windows for plenty of natural light and a digital whiteboard where patients can easily keep track of their medical information.

“This community has been asking for a hospital, and we’re going to deliver that to them in 2026,” So said.