Wellstar Community Outreach
At Wellstar, community outreach is an important facet of our mission to enhance the health and well-being of every person we serve.
- Community Outreach
Community Outreach at Wellstar
Wellstar Health System is a nonprofit organization and is committed to being an engaged community partner. At Wellstar, we are more than healthcare, we are PeopleCare, and our passion for people extends into the communities we serve. We are committed to elevating the health and well-being of our community through outreach and partnership that honors all voices. Wellstar relies on and values our community partners and the role they play in positively impacting the health and well-being of every person we serve. Wellstar partners with mission-aligned and other non-profit organizations to address priority health needs and social determinants of health as defined through our Community Health Needs Assessments, and that also further a social cause and provide community benefit. We work alongside our business and civic partners and leaders to amplify health awareness, contribute to economic development and growth, and to help our communities thrive through service. We also partner with both academic and other organizations dedicated to career development to help prepare the next generation of caregivers and healthcare workers in both clinical and non-clinical capacities. In addition to community partnerships, Wellstar also engages in our community through corporate volunteerism, sponsorships, event participation and speaking engagements that align with our areas of focus. Each request for Wellstar to provide community support is carefully considered. Please contact us about speaking engagements, sponsorships, events, and other partnership opportunities. If you would like to receive our monthly Community Update eNewsletter, please submit your request here: [email protected]Just a few outreach examples
Wellstar supports our partner organizations such as those providing access to food and housing by engaging our team members in volunteerism and community service through Wellstar’s CommunityCare initiative. Wellstar also provides health education and awareness on important health and wellness topics such as cardiac health and stroke prevention, breast and prostate cancer prevention, and mental health including suicide prevention, and substance abuse prevention and treatment.
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Highlights
Breaking the News: Choosing Who to Tell—and When—After a Breast Cancer Diagnosis
Receiving the news of breast cancer can feel overwhelming. Many find themselves struggling to process their feelings while also figuring out how to share this new reality with the people they love most.
From explaining to children and grandchildren why treatment days are difficult to deciding whether to chronicle their journey on social media, patients face uncharted territory.
Carolyn Wallace, a Wellstar oncology nurse navigator, understands these challenges and urges patients to take a deep breath before deciding how to share the news.
“Don’t feel pressured to share your diagnosis with others within a specific timeframe,” she said. “It often takes time to come to terms with a breast cancer diagnosis. Feeling overwhelmed, frightened or sad is normal.”
The process of sharing your cancer journey takes courage, but self-compassion is key. Experts encourage patients to start by confiding in those closest to them before expanding their circle as they feel comfortable.
Finding quiet moments amid the noise of advice and opinions is crucial.
“Your journey is unique,” Wallace said.
Support groups can provide connections and emotional support, while family and friends often offer much-needed love and care. For those overwhelmed by the volume of communication, free websites can help streamline updates and reduce stress.
Open and honest communication is especially important when children are involved. Kids are perceptive and may sense when something is wrong. Wallace recommends explaining the diagnosis in age-appropriate ways to build trust and prevent misunderstandings.
“Practice the conversation beforehand to ease your mind,” she said. “Reassure children that it’s OK to feel the way they do and answer their questions honestly. Let them know routines may change, but that they will still be cared for.”
Resources like age-appropriate books, camps and support groups are available to help children cope. Organizations such as Wonders & Worries, Pickles and Bright Spot Network offer free support to families preparing for these conversations.
“While breast cancer presents many challenges, open communication and leaning on loved ones can make the journey more manageable,” Wallace said. “Remember to allow yourself grace, accept support and embrace the love surrounding you.”
Highlights
Wellstar Opens New Locations in Metro Atlanta
To serve our community’s growing healthcare needs, Wellstar has opened new urgent care, primary care and pediatric locations in Metro Atlanta.
Wellstar Primary Care
Primary care is ongoing, comprehensive care and preventative medicine that helps you live a full, healthy life. Services include wellness exams, vaccinations, treatment for acute illnesses like flu and management of chronic conditions such as diabetes. Wellstar Primary Care often has same-day or next-day availability and is welcoming new patients. Visit our new locations at:
2710 Fairburn Road, Suite 150
1550 Due West Rd NW, Suite 100
662 Carrollton Villa Rica Highway, Suite 200
Wellstar Pediatrics
From wellness checkups and immunizations to chronic and complex conditions, Wellstar Children's of Georgia focuses on the physical, mental and emotional well-being of every patient, helping families navigate care with confidence. Visit our new location at:
2710 Fairburn Road, Suite 100
Wellstar Urgent Care
If you’re dealing with a minor injury or illness or need care after your physician’s regular office hours, going to urgent care is often the right choice. Wellstar Urgent Care centers provide quick, convenient care for non-emergency medical conditions such as coughs, colds, sprains, broken bones and minor bites, burns and cuts. Visit our new locations at:
2710 Fairburn Road, Suite 175
1550 Due West Rd NW, Suite 150
662 Carrollton Villa Rica Highway, Suite 100
Newsroom
CLEAR and Wellstar Health System Modernize the Patient Experience Using CLEAR1’s Digital Check-In
- Improved Patient Experience – Digital check-in adoption increased from 2 to 10 percent, with strong engagement among patients 45 and older. 73 percent of patients who used CLEAR1’s digital check-in technology reported that they would use it again.
- Operational Efficiency – In just six months, CLEAR1-enabled check-ins freed up more than 1,500 hours of staff time, allowing teams to focus on higher-value tasks such as assisting patients with complex problems.
- Reduction in Duplicate Records & Cost Savings – By linking appointments to a verified identity, Wellstar has been able to uncover and resolve duplicate patient records before visits, reducing costly administrative rework and minimizing claim complications. Collectively, these improvements are projected to deliver $2 million in savings for every 25,000 patients verified through CLEAR1.
CLEAR's mission is to strengthen security and create frictionless experiences. With over 33 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether you are traveling, at the stadium, or on your phone, CLEAR connects you to the things that make you, you—making everyday experiences easier, more secure, and friction-free. CLEAR is committed to privacy done right. Members are always in control of their own information, and we do not sell biometric or sensitive personal data. For more information, visit clearme.com. About Wellstar Health System
Wellstar personalizes the patient experience. We call it PeopleCare and it's only possible thanks to our 33,000 team members who provide expert compassionate care for every stage of life. PeopleCare also means we serve our communities as a non-profit health system, providing more than $1 billion annually in charity care and community programs, and operating the largest integrated trauma network in the State of Georgia. We embrace innovation and technology, nurture early-stage companies through our venture firm Catalyst by Wellstar, and train future generations of caregivers with academic institutions including the Medical College of Georgia. Wellstar honors every voice and is one of the Fortune 100 Best Companies to Work For. To learn more, visit Wellstar.org.