Wellstar Transforms Patient Check-in with CLEAR
Wellstar and CLEAR are launching an initiative that simplifies and speeds up the patient check-in process.
Wellstar patients who opt-in to use this free service can verify their identity with CLEAR before their appointment to simplify check-in once they arrive. It only requires two steps:
- Patients will receive a text a few days before their scheduled appointment to register with CLEAR. They can then register from their mobile device.
- On appointment day, participating patients will select “Check-in with CLEAR” at the kiosk in the medical office waiting room and take a quick selfie to check in for their appointment.
Why CLEAR?
CLEAR’s technology is trusted and secure. At the heart of this first-of-its-kind partnership is CLEAR's pioneering integration with Epic, a leader in the electronic health records market, to power seamless patient registration and on-site check-in. Wellstar co-developed the integration and is the first health system to utilize the CLEAR Verified technology application.
“Identity is foundational to making patient experiences safer, easier and more efficient in healthcare,” said CLEAR CEO Caryn Seidman Becker. “CLEAR’s collaboration with Wellstar and Epic will bring frictionless and secure check-in for patients. With the launch of this seamless experience, CLEAR is one step closer in our effort to replace the clipboard in healthcare.”
CLEAR’s identity platform is secure and HIPAA-compliant, and many patients may already be familiar with the technology. It’s used locally at Hartsfield-Jackson Atlanta International Airport and State Farm Arena.
Keeping care convenient
This new check-in option reflects the Wellstar vision of delivering world-class healthcare to every person, every time.
“Our patients’ time is precious. Introducing CLEAR’s proven, secure technology will help make the check-in process even more efficient and safe,” said Dr. Hank Capps, executive vice president and chief information and digital officer for Wellstar. “We are committed to building an ecosystem of care that includes technologies that have never been used in healthcare. When combined with compassionate care from Wellstar clinicians, we will deliver a truly world-class experience.”
CLEAR check-in is available at:
- Wellstar Acworth Health Park
- Wellstar Avalon Health Park
- Wellstar Cherokee Health Park
- Wellstar East Cobb Health Park
- Wellstar Vinings Health Park
Register now and try the experience at your next appointment: clearme.com/wellstar.