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Patient Reviews
5
I appreciate the option to make a reservation. It makes such a difference for my elderly father when he does not have to wait for hours to be seen. Dr Thornton showed kindness and compassion toward my father and gave him exceptional care. This facility will be my first choice when in need of urgent care.
December 1, 2023
5
I have been to different urgent care's but Wellstar urgent care was far above my expectations. I could have not have had any better care & consideration anywhere.
November 29, 2023
5
Upon entering I was greeted and assisted immediately. I was taken back to room by wheelchair just because it was a long walk and my hips and lower back were in excruciating pain. I would have walked but they insisted. The nurse was already in the room and took my vitals and information. They did keep the pulse ox on but other than that I waited for the physician to arrive. He was so nice and kind and knowledgeable and even when I interrupted him (sadly I did and I don't normally like to) he listened. He did a thorough exam and gave me the steroid shot and sent over messages to my physician for some blood work to be done. (I have recv'd that order) He was very patient and took a valid interest in my issue. I've had a rash/itching for 3+ months and no one has been able to determine why. I am very pleased with this visit, the staff and would return if I ever need to. Thank you to everyone. The Dr's name was Andrew H Thornton, very nice and attentive. I would recommend him.
November 29, 2023
5
I did not have to wait at all. I really appreciate everything
November 29, 2023
5
Excellent care given!!
November 23, 2023
5
Staff and Dr could not have been better!!!
November 23, 2023
5
Always 100% on the ball.
November 22, 2023
5
Everyone was super nice and showed concern for my medical needs. There was no wait time for me to be seen the process was pretty quick but definitely thorough. I would definitely recommend wellstar Cherokee to anyone!
November 22, 2023
3
The music was too loud in the waiting room.
November 20, 2023
1
I've gone to this urgent care multiple times and this time was an awful experience. I made an appt. for 1p but didn't get back until 2p. You should make the scheduled patients a priority, or not offer booking ahead. The doctor didn't seem knowledgeable and seem to brush off my concerns. I had to ask several times for a different treatment plan because I was satisfied with his assessment. I don't think I'll be returning.
November 17, 2023
5
Excellent service, I don't like the kiosks way of signing in. Everyone touches the screen sick and well patients.
November 16, 2023
5
I really appreciated everyone. Everything went smooth and fast for me and my little ones. Thank you
November 16, 2023
5
He was very professional and understood my needs.
November 16, 2023
5
Thanks
November 15, 2023
5
The physician I saw was wonderful! He was extremely thorough, kind, and showed care for my wellbeing. 100% recommend!
November 15, 2023
5
Everyone was wonderful. I highly recommend this facility and it's amazing employees.
November 16, 2023
5
Everyone was kind & courteous.
November 16, 2023
5
Great visit, informed at every step and visit was as short as possible.
November 15, 2023
5
I've never experienced a more efficient operation. From checkin to checkout, every part of the process was like a well-oiled machine.
November 15, 2023
5
Great service !!?
November 14, 2023
3
I was in and out in under 30 minutes! Dr. Thornton was amazing!
November 10, 2023
4
I scheduled an appointment for the 8:00 am slot and had to be there by 7:45. I was not seen by the doctor until 8:50, after I told the technician I was going to have to leave to see my own patients. He came in 5 minutes later. What's the point of making an appointment, if you can't get seen on time, or close to it? If there are emergencies, then they should be sent to the ER.
November 10, 2023
5
Dr. Thornton was great!
November 10, 2023
5
Dr Thornton, Lindsey, and Caitlin were all wonderful!
November 12, 2023
5
Dr Thornton was amazing!!! He covered all bases and listened to what I was saying. Wish he was my GP!!!
November 9, 2023
5
Keep up the good work. The Doctor and staff were great.
November 8, 2023
5
Dr Thornton was very kind and informative. If he has his own office I would like his #. I'm not happy with my primary.
November 8, 2023
5
Very courteous staff, friendly and helpful. No waiting after signing in.
November 7, 2023
5
Dr. Andrew Thornton and the nurse were both very thorough, kind, and compassionate.
November 3, 2023
5
I have used this facility many times and have always been pleased. A couple of weeks ago, I brought two grandchildren in and they were treated very well with with much respect toward a young person, was pleased with the service they received. I've brought a grand daughter there with a broken collarbone was very pleased then, and I was very pleased with my recent visit, was treated with respect, listened to my symptoms, and prescribed what they thought was the best course, of course to take. So I've been highly pleased every time I've came, I've come. Thank you.
November 3, 2023
5
I appreciate the option to make a reservation. It makes such a difference for my elderly father when he does not have to wait for hours to be seen. Dr Thornton showed kindness and compassion toward my father and gave him exceptional care. This facility will be my first choice when in need of urgent care.
December 1, 2023
5
I have been to different urgent care's but Wellstar urgent care was far above my expectations. I could have not have had any better care & consideration anywhere.
November 29, 2023
5
Upon entering I was greeted and assisted immediately. I was taken back to room by wheelchair just because it was a long walk and my hips and lower back were in excruciating pain. I would have walked but they insisted. The nurse was already in the room and took my vitals and information. They did keep the pulse ox on but other than that I waited for the physician to arrive. He was so nice and kind and knowledgeable and even when I interrupted him (sadly I did and I don't normally like to) he listened. He did a thorough exam and gave me the steroid shot and sent over messages to my physician for some blood work to be done. (I have recv'd that order) He was very patient and took a valid interest in my issue. I've had a rash/itching for 3+ months and no one has been able to determine why. I am very pleased with this visit, the staff and would return if I ever need to. Thank you to everyone. The Dr's name was Andrew H Thornton, very nice and attentive. I would recommend him.
November 29, 2023
5
I did not have to wait at all. I really appreciate everything
November 29, 2023
5
Excellent care given!!
November 23, 2023
5
Staff and Dr could not have been better!!!
November 23, 2023
5
Always 100% on the ball.
November 22, 2023
5
Everyone was super nice and showed concern for my medical needs. There was no wait time for me to be seen the process was pretty quick but definitely thorough. I would definitely recommend wellstar Cherokee to anyone!
November 22, 2023
5
Excellent service, I don't like the kiosks way of signing in. Everyone touches the screen sick and well patients.
November 16, 2023
5
I really appreciated everyone. Everything went smooth and fast for me and my little ones. Thank you
November 16, 2023
5
He was very professional and understood my needs.
November 16, 2023
5
Thanks
November 15, 2023
5
The physician I saw was wonderful! He was extremely thorough, kind, and showed care for my wellbeing. 100% recommend!
November 15, 2023
5
Everyone was wonderful. I highly recommend this facility and it's amazing employees.
November 16, 2023
5
Everyone was kind & courteous.
November 16, 2023
5
Great visit, informed at every step and visit was as short as possible.
November 15, 2023
5
I've never experienced a more efficient operation. From checkin to checkout, every part of the process was like a well-oiled machine.
November 15, 2023
5
Great service !!?
November 14, 2023
5
Dr. Thornton was great!
November 10, 2023
5
Dr Thornton, Lindsey, and Caitlin were all wonderful!
November 12, 2023
5
Dr Thornton was amazing!!! He covered all bases and listened to what I was saying. Wish he was my GP!!!
November 9, 2023
5
Keep up the good work. The Doctor and staff were great.
November 8, 2023
5
Dr Thornton was very kind and informative. If he has his own office I would like his #. I'm not happy with my primary.
November 8, 2023
5
Very courteous staff, friendly and helpful. No waiting after signing in.
November 7, 2023
5
Dr. Andrew Thornton and the nurse were both very thorough, kind, and compassionate.
November 3, 2023
5
I have used this facility many times and have always been pleased. A couple of weeks ago, I brought two grandchildren in and they were treated very well with with much respect toward a young person, was pleased with the service they received. I've brought a grand daughter there with a broken collarbone was very pleased then, and I was very pleased with my recent visit, was treated with respect, listened to my symptoms, and prescribed what they thought was the best course, of course to take. So I've been highly pleased every time I've came, I've come. Thank you.
November 3, 2023
4
I scheduled an appointment for the 8:00 am slot and had to be there by 7:45. I was not seen by the doctor until 8:50, after I told the technician I was going to have to leave to see my own patients. He came in 5 minutes later. What's the point of making an appointment, if you can't get seen on time, or close to it? If there are emergencies, then they should be sent to the ER.
November 10, 2023
3
The music was too loud in the waiting room.
November 20, 2023
3
I was in and out in under 30 minutes! Dr. Thornton was amazing!
November 10, 2023
1
I've gone to this urgent care multiple times and this time was an awful experience. I made an appt. for 1p but didn't get back until 2p. You should make the scheduled patients a priority, or not offer booking ahead. The doctor didn't seem knowledgeable and seem to brush off my concerns. I had to ask several times for a different treatment plan because I was satisfied with his assessment. I don't think I'll be returning.
November 17, 2023
1
I've gone to this urgent care multiple times and this time was an awful experience. I made an appt. for 1p but didn't get back until 2p. You should make the scheduled patients a priority, or not offer booking ahead. The doctor didn't seem knowledgeable and seem to brush off my concerns. I had to ask several times for a different treatment plan because I was satisfied with his assessment. I don't think I'll be returning.
November 17, 2023
3
The music was too loud in the waiting room.
November 20, 2023
3
I was in and out in under 30 minutes! Dr. Thornton was amazing!
November 10, 2023
4
I scheduled an appointment for the 8:00 am slot and had to be there by 7:45. I was not seen by the doctor until 8:50, after I told the technician I was going to have to leave to see my own patients. He came in 5 minutes later. What's the point of making an appointment, if you can't get seen on time, or close to it? If there are emergencies, then they should be sent to the ER.
November 10, 2023
5
I appreciate the option to make a reservation. It makes such a difference for my elderly father when he does not have to wait for hours to be seen. Dr Thornton showed kindness and compassion toward my father and gave him exceptional care. This facility will be my first choice when in need of urgent care.
December 1, 2023
5
I have been to different urgent care's but Wellstar urgent care was far above my expectations. I could have not have had any better care & consideration anywhere.
November 29, 2023
5
Upon entering I was greeted and assisted immediately. I was taken back to room by wheelchair just because it was a long walk and my hips and lower back were in excruciating pain. I would have walked but they insisted. The nurse was already in the room and took my vitals and information. They did keep the pulse ox on but other than that I waited for the physician to arrive. He was so nice and kind and knowledgeable and even when I interrupted him (sadly I did and I don't normally like to) he listened. He did a thorough exam and gave me the steroid shot and sent over messages to my physician for some blood work to be done. (I have recv'd that order) He was very patient and took a valid interest in my issue. I've had a rash/itching for 3+ months and no one has been able to determine why. I am very pleased with this visit, the staff and would return if I ever need to. Thank you to everyone. The Dr's name was Andrew H Thornton, very nice and attentive. I would recommend him.
November 29, 2023
5
I did not have to wait at all. I really appreciate everything
November 29, 2023
5
Excellent care given!!
November 23, 2023
5
Staff and Dr could not have been better!!!
November 23, 2023
5
Always 100% on the ball.
November 22, 2023
5
Everyone was super nice and showed concern for my medical needs. There was no wait time for me to be seen the process was pretty quick but definitely thorough. I would definitely recommend wellstar Cherokee to anyone!
November 22, 2023
5
Excellent service, I don't like the kiosks way of signing in. Everyone touches the screen sick and well patients.
November 16, 2023
5
I really appreciated everyone. Everything went smooth and fast for me and my little ones. Thank you
November 16, 2023
5
He was very professional and understood my needs.
November 16, 2023
5
Thanks
November 15, 2023
5
The physician I saw was wonderful! He was extremely thorough, kind, and showed care for my wellbeing. 100% recommend!
November 15, 2023
5
Everyone was wonderful. I highly recommend this facility and it's amazing employees.
November 16, 2023
5
Everyone was kind & courteous.
November 16, 2023
5
Great visit, informed at every step and visit was as short as possible.
November 15, 2023
5
I've never experienced a more efficient operation. From checkin to checkout, every part of the process was like a well-oiled machine.
November 15, 2023
5
Great service !!?
November 14, 2023
5
Dr. Thornton was great!
November 10, 2023
5
Dr Thornton, Lindsey, and Caitlin were all wonderful!
November 12, 2023
5
Dr Thornton was amazing!!! He covered all bases and listened to what I was saying. Wish he was my GP!!!
November 9, 2023
5
Keep up the good work. The Doctor and staff were great.
November 8, 2023
5
Dr Thornton was very kind and informative. If he has his own office I would like his #. I'm not happy with my primary.
November 8, 2023
5
Very courteous staff, friendly and helpful. No waiting after signing in.
November 7, 2023
5
Dr. Andrew Thornton and the nurse were both very thorough, kind, and compassionate.
November 3, 2023
5
I have used this facility many times and have always been pleased. A couple of weeks ago, I brought two grandchildren in and they were treated very well with with much respect toward a young person, was pleased with the service they received. I've brought a grand daughter there with a broken collarbone was very pleased then, and I was very pleased with my recent visit, was treated with respect, listened to my symptoms, and prescribed what they thought was the best course, of course to take. So I've been highly pleased every time I've came, I've come. Thank you.
November 3, 2023
5
I appreciate the option to make a reservation. It makes such a difference for my elderly father when he does not have to wait for hours to be seen. Dr Thornton showed kindness and compassion toward my father and gave him exceptional care. This facility will be my first choice when in need of urgent care.
December 1, 2023
5
Upon entering I was greeted and assisted immediately. I was taken back to room by wheelchair just because it was a long walk and my hips and lower back were in excruciating pain. I would have walked but they insisted. The nurse was already in the room and took my vitals and information. They did keep the pulse ox on but other than that I waited for the physician to arrive. He was so nice and kind and knowledgeable and even when I interrupted him (sadly I did and I don't normally like to) he listened. He did a thorough exam and gave me the steroid shot and sent over messages to my physician for some blood work to be done. (I have recv'd that order) He was very patient and took a valid interest in my issue. I've had a rash/itching for 3+ months and no one has been able to determine why. I am very pleased with this visit, the staff and would return if I ever need to. Thank you to everyone. The Dr's name was Andrew H Thornton, very nice and attentive. I would recommend him.
November 29, 2023
5
I did not have to wait at all. I really appreciate everything
November 29, 2023
5
I have been to different urgent care's but Wellstar urgent care was far above my expectations. I could have not have had any better care & consideration anywhere.
November 29, 2023
5
Excellent care given!!
November 23, 2023
5
Staff and Dr could not have been better!!!
November 23, 2023
5
Always 100% on the ball.
November 22, 2023
5
Everyone was super nice and showed concern for my medical needs. There was no wait time for me to be seen the process was pretty quick but definitely thorough. I would definitely recommend wellstar Cherokee to anyone!
November 22, 2023
3
The music was too loud in the waiting room.
November 20, 2023
1
I've gone to this urgent care multiple times and this time was an awful experience. I made an appt. for 1p but didn't get back until 2p. You should make the scheduled patients a priority, or not offer booking ahead. The doctor didn't seem knowledgeable and seem to brush off my concerns. I had to ask several times for a different treatment plan because I was satisfied with his assessment. I don't think I'll be returning.
November 17, 2023
5
Excellent service, I don't like the kiosks way of signing in. Everyone touches the screen sick and well patients.
November 16, 2023
5
I really appreciated everyone. Everything went smooth and fast for me and my little ones. Thank you
November 16, 2023
5
Everyone was wonderful. I highly recommend this facility and it's amazing employees.
November 16, 2023
5
Everyone was kind & courteous.
November 16, 2023
5
He was very professional and understood my needs.
November 16, 2023
5
Thanks
November 15, 2023
5
Great visit, informed at every step and visit was as short as possible.
November 15, 2023
5
I've never experienced a more efficient operation. From checkin to checkout, every part of the process was like a well-oiled machine.
November 15, 2023
5
The physician I saw was wonderful! He was extremely thorough, kind, and showed care for my wellbeing. 100% recommend!
November 15, 2023
5
Great service !!?
November 14, 2023
5
Dr Thornton, Lindsey, and Caitlin were all wonderful!
November 12, 2023
3
I was in and out in under 30 minutes! Dr. Thornton was amazing!
November 10, 2023
4
I scheduled an appointment for the 8:00 am slot and had to be there by 7:45. I was not seen by the doctor until 8:50, after I told the technician I was going to have to leave to see my own patients. He came in 5 minutes later. What's the point of making an appointment, if you can't get seen on time, or close to it? If there are emergencies, then they should be sent to the ER.
November 10, 2023
5
Dr. Thornton was great!
November 10, 2023
5
Dr Thornton was amazing!!! He covered all bases and listened to what I was saying. Wish he was my GP!!!
November 9, 2023
5
Keep up the good work. The Doctor and staff were great.
November 8, 2023
5
Dr Thornton was very kind and informative. If he has his own office I would like his #. I'm not happy with my primary.
November 8, 2023
5
Very courteous staff, friendly and helpful. No waiting after signing in.
November 7, 2023
5
I have used this facility many times and have always been pleased. A couple of weeks ago, I brought two grandchildren in and they were treated very well with with much respect toward a young person, was pleased with the service they received. I've brought a grand daughter there with a broken collarbone was very pleased then, and I was very pleased with my recent visit, was treated with respect, listened to my symptoms, and prescribed what they thought was the best course, of course to take. So I've been highly pleased every time I've came, I've come. Thank you.
November 3, 2023
5
Dr. Andrew Thornton and the nurse were both very thorough, kind, and compassionate.
November 3, 2023
5
Dr. Andrew Thornton and the nurse were both very thorough, kind, and compassionate.
November 3, 2023
5
I have used this facility many times and have always been pleased. A couple of weeks ago, I brought two grandchildren in and they were treated very well with with much respect toward a young person, was pleased with the service they received. I've brought a grand daughter there with a broken collarbone was very pleased then, and I was very pleased with my recent visit, was treated with respect, listened to my symptoms, and prescribed what they thought was the best course, of course to take. So I've been highly pleased every time I've came, I've come. Thank you.
November 3, 2023
5
Very courteous staff, friendly and helpful. No waiting after signing in.
November 7, 2023
5
Dr Thornton was very kind and informative. If he has his own office I would like his #. I'm not happy with my primary.
November 8, 2023
5
Keep up the good work. The Doctor and staff were great.
November 8, 2023
5
Dr Thornton was amazing!!! He covered all bases and listened to what I was saying. Wish he was my GP!!!
November 9, 2023
5
Dr. Thornton was great!
November 10, 2023
4
I scheduled an appointment for the 8:00 am slot and had to be there by 7:45. I was not seen by the doctor until 8:50, after I told the technician I was going to have to leave to see my own patients. He came in 5 minutes later. What's the point of making an appointment, if you can't get seen on time, or close to it? If there are emergencies, then they should be sent to the ER.
November 10, 2023
3
I was in and out in under 30 minutes! Dr. Thornton was amazing!
November 10, 2023
5
Dr Thornton, Lindsey, and Caitlin were all wonderful!
November 12, 2023
5
Great service !!?
November 14, 2023
5
The physician I saw was wonderful! He was extremely thorough, kind, and showed care for my wellbeing. 100% recommend!
November 15, 2023
5
Great visit, informed at every step and visit was as short as possible.
November 15, 2023
5
I've never experienced a more efficient operation. From checkin to checkout, every part of the process was like a well-oiled machine.
November 15, 2023
5
Thanks
November 15, 2023
5
He was very professional and understood my needs.
November 16, 2023
5
Everyone was kind & courteous.
November 16, 2023
5
Everyone was wonderful. I highly recommend this facility and it's amazing employees.
November 16, 2023
5
I really appreciated everyone. Everything went smooth and fast for me and my little ones. Thank you
November 16, 2023
5
Excellent service, I don't like the kiosks way of signing in. Everyone touches the screen sick and well patients.
November 16, 2023
1
I've gone to this urgent care multiple times and this time was an awful experience. I made an appt. for 1p but didn't get back until 2p. You should make the scheduled patients a priority, or not offer booking ahead. The doctor didn't seem knowledgeable and seem to brush off my concerns. I had to ask several times for a different treatment plan because I was satisfied with his assessment. I don't think I'll be returning.
November 17, 2023
3
The music was too loud in the waiting room.
November 20, 2023
5
Everyone was super nice and showed concern for my medical needs. There was no wait time for me to be seen the process was pretty quick but definitely thorough. I would definitely recommend wellstar Cherokee to anyone!
November 22, 2023
5
Always 100% on the ball.
November 22, 2023
5
Staff and Dr could not have been better!!!
November 23, 2023
5
Excellent care given!!
November 23, 2023
5
I have been to different urgent care's but Wellstar urgent care was far above my expectations. I could have not have had any better care & consideration anywhere.
November 29, 2023
5
I did not have to wait at all. I really appreciate everything
November 29, 2023
5
Upon entering I was greeted and assisted immediately. I was taken back to room by wheelchair just because it was a long walk and my hips and lower back were in excruciating pain. I would have walked but they insisted. The nurse was already in the room and took my vitals and information. They did keep the pulse ox on but other than that I waited for the physician to arrive. He was so nice and kind and knowledgeable and even when I interrupted him (sadly I did and I don't normally like to) he listened. He did a thorough exam and gave me the steroid shot and sent over messages to my physician for some blood work to be done. (I have recv'd that order) He was very patient and took a valid interest in my issue. I've had a rash/itching for 3+ months and no one has been able to determine why. I am very pleased with this visit, the staff and would return if I ever need to. Thank you to everyone. The Dr's name was Andrew H Thornton, very nice and attentive. I would recommend him.
November 29, 2023
5
I appreciate the option to make a reservation. It makes such a difference for my elderly father when he does not have to wait for hours to be seen. Dr Thornton showed kindness and compassion toward my father and gave him exceptional care. This facility will be my first choice when in need of urgent care.