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Wellstar North Fulton Medical Center

Equipped with the latest technology and medical expertise, Wellstar North Fulton Medical Center is committed to delivering quality, personalized care, tailored to you. Wellstar North Fulton is a Level II Emergency Cardiac Care Center, Level II Trauma Center and Joint Commission Comprehensive Stroke Center.

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3000 Hospital Boulevard
Roswell, GA 30076
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(770) 751-2500
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(770) 751-2656
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(678) 581-5900
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(770) 751-2679
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(470) 245-9998
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Visitor Information

Visitor Check-in Information

Wellstar medical centers are a safe space. All adult visitors must check in at the desk with a photo ID and wear a visitor badge at all times. Click here for more information.

Visitor Guidelines

Wellstar North Fulton understands that having loved ones by your side can help with your healing and care. You have the right to choose and prioritize visitors from among family, friends, partners, personal care aides or other individuals (regardless of the person’s gender or your relationship to the person). To provide a restful and safe environment, we ask that visitors follow these guidelines:

  • Smoking is prohibited on the campus.
  • Please refrain from visiting if you have a cold, sore throat, fever or other illness.
  • Avoid noisy, disruptive behavior to help respect the healing of all patients.
  • Ask before bringing foods, drinks or other items that might trigger allergies like balloons, flowers or perfume into patient rooms.
  • Wash your hands before entering patient rooms.
  • Make sure children have a supervising adult with them at all times.
  • Some areas may restrict children or limit the age of children allowed to visit. Please check with the nursing staff.
  • Dress appropriately and wear shirts and shoes.
  • If a family member stays overnight, he or she must be of the same sex in semi-private rooms.

After-Hours Visiting

All visitors entering Wellstar North Fulton Medical Center between 9:00 PM and 5:30 AM, or planning to stay past 9:00 PM, must check in at one of the visitor management kiosks. Please bring a form of government ID. A Security Services team member will print you a FastPass® photo ID badge. A new pass is required daily for each after-hours visit.

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Specific waiting areas have been designated for families of patients in the Critical Care Unit, the Emergency Department and Surgery.

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To provide healing and rest, Wellstar observes quiet times from 2 PM to 4 PM and 10 PM to 6 AM each day. Visitors are encouraged to turn off televisions and cellphones.

Spiritual Health Hours and Availability

Monday through Friday, 8:00 AM to 4:30 PM

Outside these hours and Saturday and Sunday, ask any of our team members to contact the chaplain or call (866) 462-8449 to reach the on-call chaplain.

Become a Wellstar Volunteer

Welcome to the Wellstar North Fulton Medical Center Volunteers! We are ecstatic that you are interested in participating in serving your community through hospital volunteerism. We have new and exciting opportunities to engage volunteers with patients. Volunteers are essential to the services provided by Wellstar North Fulton and we appreciate your interest in becoming a part of our team.

Most volunteer opportunities are available 8:00 AM to 5:00 PM, Monday though Friday. Volunteers are asked to commit to one 4-hour shift each week for six months or 100 hours, whichever comes first. Please call us with questions at (770) 751-2884.

Learn more about volunteer opportunities at Wellstar North Fulton

Accreditations & Recognition

Quality & safety
  • Georgia Oglethorpe Award for Performance Excellence
  • Aetna Elective Delivery Infant Safety Recognition
Emergency care: heart, stroke & trauma
  • Mission: Lifeline® - STEMI Receiving Center - GOLD by the American Heart Association
  • Mission: Lifeline® - NSTEMI Receiving Center - SILVER by the American Heart Association
  • Level II Emergency Cardiac Care Center by the Georgia Department of Public Health — This is the highest level that can be achieved without offering open-heart surgery, which is available through partner hospitals in our cardiovascular network
  • Comprehensive Stroke Center by The Joint Commission and the American Heart Association
  • Get With The Guidelines - Gold Plus Achievement with Target: Stroke Honor Roll Advanced Therapy and with Target: Type 2 Diabetes Honor Roll by the American Heart Association
  • Level II Trauma Center
  • Get With the Guidelines Heart Failure Silver Plus, Target Type 2 Diabetes Honor Roll, Target Heart Failure Honor Roll
  • Get With the Guidelines Coronary Artery Disease NSTEMI Gold with Target Type 2 Diabetes
  • Get With the Guidelines Coronary Artery Disease STEMI Receiving Gold with Target Type 2 Diabetes
  • Get With the Guidelines Stroke Gold Plus Target: Stroke Elite Plus Honor Roll Target: Type 2 Diabetes Honor Roll Target: Stroke Advanced Therapy Honor Roll
  • Recognized by the Society for Vascular Surgery Vascular Quality Initiative as a Carotid Care Quality Champion
Cancer care
  • First to be recognized in Georgia as a Network Cancer Program by the American College of Surgeons Commission on Cancer
Hyperbaric medicine
  • Awarded reaccreditation "With Distinction" by the Undersea & Hyperbaric Medical Society (UHMS) — one of only 47 hyperbaric programs in the country with this type of designation

Nursing at Wellstar North Fulton Medical Center

At Wellstar North Fulton Medical Center, it takes a village to deliver personalized care to the community. Our healthcare heroes are more than just nurses, doctors and staff helping people overcome illnesses. We are truly friends caring for friends, family caring for family and neighbors caring for neighbors.

Learn more about the nursing culture at Wellstar North Fulton

Emergency care check-in

Services


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Department

Emergency Care

State-of-the-art facility delivering quality and compassionate care to every patient, every time.
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Neuro Care

World-class care for your brain, spine and nerve health, including stroke care.

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Spine & Pain Care

Non-surgical and surgical treatment for chronic and acute pain. 

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Ongoing Care

Heart Health

Reducing risk of heart disease with complete cardiovascular care. 
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Cardiac Rehabilitation

A medically supervised program designed to improve quality of life.
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Cancer Care

Providing comprehensive cancer care through every step of your journey.

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Hyperbaric Center & Wound Care

Customized care for non-healing or chronic wounds.
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Inpatient Physical Rehab

Improving quality of life after stroke, injury or surgery. 
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Infusion Center

Fast, powerful treatment administered directly into your bloodstream.
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Labor & Delivery

Recently awarded Newsweek Best Maternity Care award.

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Robotic Surgery

Smaller incisions, less pain and quicker recovery.
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Inpatient Imaging

Full-range of state-of-the-art imaging services for hospitalized patients.

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Outpatient Imaging

Comprehensive, convenient imaging services.

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Outpatient Physical Rehab

Improving quality of life after stroke, injury or surgery. 
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Orthopedics

No matter the injury, we've got everything you need to get moving again.
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Urology

Personalized, expert care from cancer to fertility, kidney stones to incontinence.
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General Surgery

From elective to trauma, specializing in procedures with quicker recovery. 
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Awards and Accreditations


Wellstar is frequently recognized for its commitment to providing world-class healthcare and excellent patient service

Comprehensive Stroke Center

The Joint Commission seal
Recognized by The Joint Commission for Comprehensive Stroke care.

Georgia Oglethorpe Award for Performance Excellence

The Sterling Council award logo
Recognized by the Florida Sterling Council.

Level II Emergency Cardiac Care Center

Georgia Department of Public Health
Designated Level II Emergency Cardiac Care Center by the Georgia Department of Public Health.
View of Lobby at North Fulton Hospital
Innovative technology and design
Providing state-of-the-art medical, surgical and nursing care in a 218-bed facility
CyberKnife technology
CyberKnife Robotic Radiosurgery System
This state-of-the-art treatment delivers high-dose radiation with pinpoint precision to tumors anywhere in the body, painlessly and without incisions.
Biplane
Advanced Vascular Imaging Technology
State-of-the-art technology used to diagnose and treat blood vessel issues in the brain, neck and spine with microsurgery or minimally-invasive endovascular techniques.
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Wellbean Cafe
Grab a delicious breakfast, or convenient lunch on the go. Proudly serving Starbucks coffee.
Best Bundle of Joy Care - Wellstar North Fulton Hospital named "Best Maternity Hospital" by Newsweek
Best Maternity Hospital 2020
If you're thinking about starting or expanding your family, you know that what matters most is the health of mother and baby. Choosing the right maternity hospital can be key to achieving that all-important outcome.
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Quality, integrated care

A broad spectrum of medical specialists working together to meet your medical needs

Upcoming Events

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For the health and safety of our communities during the COVID-19 pandemic, all events and classes are limited. For a complete list, see our event calendar.

News


A healthcare provider holds the hand of her patient to encourage and comfort her

KatieCare

When Katie Fox walked into Wellstar North Fulton Medical Center nearly a year after her devastating car crash, she felt the weight of the full-circle moment.

Across the atrium stood the people who had helped save her life—doctors, nurses and first responders who had seen her at her most critical and were now seeing her fully herself.

Katie had no memory of the three weeks she spent at Wellstar North Fulton—but her family remembered everything. So did her care team, who had been there through emergency surgery, intensive care, multiple procedures and round-the-clock support.

Now, just 10 months later, Katie was back—walking, smiling and thriving—thanks to her own resilience, an unwavering support system and the highly skilled trauma team at Wellstar North Fulton.

The crash that changed everything

Katie was involved in a car accident on Georgia State Route 400 that sent her to Wellstar North Fulton in critical condition. She had suffered a traumatic brain injury, a lacerated spleen and multiple fractures—including to her ribs, left ankle and pelvis.

Wellstar North Fulton is specially equipped to care for patients like Katie. Designated a Level II Trauma Center by the Georgia Department of Public Health and American College of Surgeons, the hospital serves the Northeast Atlanta community with immediate surgical intervention, 24/7 trauma coverage and seamless coordination across specialties.

“When they first brought her in, she was obviously severely injured in multiple areas,” said Dr. Stephen McBride, a trauma and general surgeon at Wellstar. “She had a large scalp laceration that was bleeding. We also noticed significant internal bleeding from her spleen and multiple pelvic fractures.”

A CT scan revealed a buildup of fluid in Katie’s abdomen, likely blood. She was taken straight to the operating room for what Dr. McBride called a “damage control operation.”

“We opened her abdomen and took her spleen out, which was very severely injured,” he said. “Then it was a matter of getting her stable.”

The surgery was a success—but it was only the beginning. Katie spent the next 10 days on a ventilator in the ICU. During her 19-day stay, she underwent multiple procedures and received care from a collaborative, multidisciplinary team: trauma surgery, neurosurgery, orthopedics, therapy and nursing.

Finding clarity and compassion

Katie’s parents, Mary Lou and Jeff Fox, flew in from Virginia as soon as they learned about the accident—first alerted by a message from Katie’s smart watch.

Jeff recalls speaking with Dr. McBride before takeoff and again after landing. “He was keeping us updated with what was going on with Katie from the start,” he said.

At Wellstar North Fulton, the couple were met with empathy and reassurance under unthinkable circumstances.

“When we got in, they took us straight to Katie,” Jeff said. “I didn’t know what to expect. It was probably the hardest moment of my life—seeing my baby there.”

Katie was unconscious and on a ventilator, but her care team made space for both expert treatment and emotional support. Jeff remembers nurses and even the front desk team checking on them constantly—offering updates, comfort and prayer.

One quiet act of compassion stood out. “The night of Katie’s accident, we stayed in the room with her,” said Mary Lou. “But her boyfriend, her roommate and a friend stayed in the waiting room. We don’t know who it was, but one of the caregivers placed blankets over each of them while they slept.”

That moment—and so many others—confirmed they were in the right place. “I’ll never forget the love and care we received,” Mary Lou said.

Milestones that mattered

Amid the uncertainty of Katie’s condition, small moments brought glimmers of hope. From the way her vital signs responded to blood transfusions to the subtle movements that followed, each step forward reminded her care team and loved ones that she was still fighting.

One emotional turning point came when her boyfriend, Will Henley, sat with her for the first time since the accident.

“I started talking to her about my day, and she opened her eyes,” he said. “I immediately asked her nurse if she had done that for anyone else and she said no. It wasn't much, but it was all I needed to keep my faith.”

Even while unconscious, Katie’s team spoke to her directly. “That was very special,” Mary Lou said. “Her doctors always included her in conversations about her care.”

Wellstar Neurosurgeon Dr. Benjamin Zussman became one of her biggest cheerleaders, celebrating every sign of progress.

“We were exhausted and reality was beginning to set in,” Mary Lou said. “His enthusiasm helped us so much.”

Slowly, Katie began following motion with her eyes. At one point, she mouthed lyrics to Taylor Swift songs when Will played them at her bedside.

Throughout her time in the ICU, Katie’s care extended far beyond medicine. Nurses Sarah Kozarcanin and Sydney Dawson spent hours gently washing Katie’s hair to carefully clean around her head wound.

“That was an act of love that was above and beyond to me,” Jeff recalled.

Care united by purpose

As Katie came off the ventilator and slowly regained strength, the therapy team stepped in to help her sit up and begin basic movements. Her parents saw how seamlessly everyone worked together.

Dr. McBride credits the hospital’s collaborative approach. “Our hospital does a great job having the appropriate consultants available—neurosurgeons for severe brain injury, orthopedic surgeons for severe musculoskeletal injury and, of course, trauma surgeons, physician assistants (PA) and nurse practitioners who care for our patients from start to finish,” he said. “And then there are the therapists, social workers and case managers—all of whom play a key role in recovery.”

Jeff especially appreciated how the team included him and Mary Lou in the process. “Every morning, all the departments involved in Katie’s care would meet,” he said. “They’d always ask, ‘Do you want to join us?’ They valued our input.”

Looking ahead with hope

Katie was discharged and transferred to inpatient rehabilitation, where her memory gradually returned. She and her family celebrated every milestone—especially the day she no longer needed a wheelchair.

“Walking again felt like I gained a lot of freedom back,” Katie said.

Just over four months later, she was back to work, driving and living independently. She credits her recovery to her care team, family and Will—now her fiancé.

“His unwavering support and love during those months showed me that he would be the perfect husband,” Katie said. “If he could be my anchor and love me through that, I knew he would love me through anything.”

Katie also discovered a new sense of purpose. “This confirmed every desire I had to become a PA,” she said. “I think it will give me a different connection to patients.”

In the months after her discharge, Katie returned to the ICU several times to meet the people she had heard so much about—but hadn’t been able to remember.

“Each time we visited, they’d say, ’You can go in the back way—you’re like family now,’” Mary Lou said with a smile.

For Katie’s family, the hospital’s trauma survivor reception brought closure and gratitude. “We had always wanted to meet the first responders who got her out of the car and to the hospital,” said Jeff. "It was awesome that we finally had that opportunity.”

“Seeing good outcomes is the best part of my job, without a doubt,” said Dr. McBride, who attended the event. “For someone like Katie—young, healthy and just in the wrong place at the wrong time—it’s rewarding to see her get her life back.”

Katie’s story is a testament to the power of expert trauma care, teamwork and hope.

“I will forever be grateful for the care, kindness and love the people at Wellstar North Fulton gave my family and me,” Katie said. “We will never forget any of them.”

Learn more about trauma services at Wellstar.

KatieCare
Keep Reading

Publications & Articles


Wellstar Transforms Patient Check-in with CLEAR

Wellstar and CLEAR are launching an initiative that simplifies and speeds up the patient check-in process. 

Wellstar patients who opt-in to use this free service can verify their identity with CLEAR before their appointment to simplify check-in once they arrive. It only requires two steps:

  • Patients will receive a text a few days before their scheduled appointment to register with CLEAR. They can then register from their mobile device. 
  • On appointment day, participating patients will select “Check-in with CLEAR” at the kiosk in the medical office waiting room and take a quick selfie to check in for their appointment. 


Why CLEAR?

CLEAR’s technology is trusted and secure. At the heart of this first-of-its-kind partnership is CLEAR's pioneering integration with Epic, a leader in the electronic health records market, to power seamless patient registration and on-site check-in.  Wellstar co-developed the integration and is the first health system to utilize the CLEAR Verified technology application.

“Identity is foundational to making patient experiences safer, easier and more efficient in healthcare,” said CLEAR CEO Caryn Seidman Becker. “CLEAR’s collaboration with Wellstar and Epic will bring frictionless and secure check-in for patients. With the launch of this seamless experience, CLEAR is one step closer in our effort to replace the clipboard in healthcare.”

CLEAR’s identity platform is secure and HIPAA-compliant, and many patients may already be familiar with the technology. It’s used locally at Hartsfield-Jackson Atlanta International Airport and State Farm Arena.

Keeping care convenient

This new check-in option reflects the Wellstar vision of delivering world-class healthcare to every person, every time.

“Our patients’ time is precious. Introducing CLEAR’s proven, secure technology will help make the check-in process even more efficient and safe,” said Dr. Hank Capps, executive vice president and chief information and digital officer for Wellstar. “We are committed to building an ecosystem of care that includes technologies that have never been used in healthcare. When combined with compassionate care from Wellstar clinicians, we will deliver a truly world-class experience.”

CLEAR check-in is available at:

  • Wellstar Acworth Health Park
  • Wellstar Avalon Health Park
  • Wellstar Cherokee Health Park
  • Wellstar East Cobb Health Park
  • Wellstar Vinings Health Park
  • Outpatient imaging department and Wound Care and Hyperbaric Center at Wellstar North Fulton Medical Center
  • Wellstar Imaging Services Roswell
  • Wellstar North Fulton Spine & Pain Center

Register now and try the experience at your next appointment: clearme.com/wellstar.

Keep reading
Published on: May 2024
Photo of Cindy chopping vegetables in her kitchen

CindyCare

To say Cindy Mejia is “busy” is an understatement. 

She’s constantly crunching numbers as an accounting manager for a large research institute, trying out new recipes in her kitchen at her Roswell home, or trying to keep up with her little granddaughter (who just discovered how much fun it is to run).

But one Wednesday in September, Cindy woke up and reached for her computer, trying to get an early start to her workday. She felt a little groggy and couldn’t remember her password but didn’t immediately realize something was wrong.

Then she stood up. Her right arm and leg weren’t functioning, and that’s when Cindy knew what was happening—she was having a stroke.

“The first thing I thought was, ‘I need to get to Wellstar North Fulton right away,’” Cindy said. “I knew the hospital was nearby and has a good reputation.”

That decision ultimately saved her brain and life.

For Cindy, the critical care she needed was close to home, too—she lives four miles from Wellstar North Fulton Medical Center. There, her care team sprang into action, bringing her the treatment and peace of mind in a moment of crisis.

“From then on, I felt well taken care of,” Cindy said. “I was relieved, and I knew I was going to be OK.”

 

Cindy's close-to-home 'pit crew'

When a patient has a stroke, every second matters. Each minute that ticks by could be the difference between a permanent stroke and a return to routine. So at North Fulton, Cindy’s care team assembled quickly to save her brainpower.

“We’re like the pit crew on a NASCAR team,” said Dr. Ed Malcom, an emergency medicine physician at Wellstar North Fulton. “We have our emergency stroke care response down to a science. Everyone knows their role and works together to act quickly.”

Cindy was one of the first patients at Wellstar North Fulton to benefit from the hospital’s new addition to its stroke program. While the hospital has been a primary stroke center for years, the introduction of thrombectomies at the hospital gives patients a close-to-home, life-saving option for stroke care—saving them both time and brainpower.

A thrombectomy is a minimally invasive procedure used to unclog an artery, restoring blood flow to the brain and preventing further damage. It does not involve cutting of the brain but instead starts with the insertion of a catheter through the patient’s groin.

“Recently, we’ve developed our own capability right here in the North Fulton area to pull the clot out of the brain. That’s a giant leap forward,” Dr. Malcom explained. “It's good for the whole state because there's only a handful of hospitals that do that, and it's good for the residents that live in that North Fulton area to have a hospital so close. They don't have to take a helicopter ride somewhere to get that procedure done. It saves time.”

For Cindy, having that procedure just a few miles from her home, right when she needed it, helped save her brain function.

“If Cindy would have gone to a different hospital that didn't provide this care, then it would have been a long time before she was able to have blood flow restored to the brain,” Wellstar Neurosurgeon Dr. Benjamin Zussman said, explaining how critical each section was when it came to Cindy’s care. “The delay could have been 30 minutes or even an hour, and it's possible that she would have had permanent stroke, permanent damage to her brain instead of making the recovery she did.”

Offering thrombectomies at Wellstar North Fulton has brought long-needed stroke services to the area north of Atlanta, so patients like Cindy don’t have to travel into the city through busy traffic to get the treatment they need. 

Proximity to care is especially important for critical situations like strokes, said Dr. Rishi Gupta, director of stroke care at Wellstar.

“Any disease that is time-sensitive where patients need to get to the hospital quickly, get treated quickly—the geography is everything, particularly in bad weather when helicopters cannot fly,” he said, explaining how logistics can impact life-saving stroke care. “We need to be able to provide services in the communities the patients reside and the North Fulton program is uniquely positioned to do that.”

Signs of a stroke can include a loss of balance, dizziness, blurry vision or sudden vision loss, drooping in the face, arm or leg weakness, and difficulty speaking. Patients who experience any of those symptoms should call 911 and seek medical care right away. 

Cindy said she is glad she got to the hospital as soon as she could—“I am so thankful that I took quick action and that I had Wellstar so close.” At Wellstar North Fulton, she not only received the highest level of stroke care. Wellstar takes a multidisciplinary approach to stroke care, including specialists such as critical care specialists, neurologists, neurointerventionalists and physical therapists on the care team. 

“When you're feeling pretty healthy, you don't think a stroke can happen to you. It happens so quickly. You don't necessarily get a warning,” Cindy said, sharing the importance of listening to your body’s signals when it comes to health. “You can feel one way one day or one minute, and the next minute, it changes.”

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Published on: May 2025
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