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Do I need Emergency Care or Urgent Care?

Emergency Care
Douglas Emergency Care
Next check-in: 09:00 PM Today
Douglas Pediatric Emergency Care
Next check-in: 04:00 PM Tomorrow
  • Broken Bones
  • Asthma Attack
  • Gastrointestinal
  • Abdominal Pain
  • High Fever
  • Allergic Reaction

Urgent Care
Acworth Urgent Care
Next check-in: 08:00 AM Tomorrow
Kennesaw Urgent Care
Next check-in: 10:00 AM Tomorrow
  • Sprains
  • Minor Burns
  • Cuts
  • Cough
  • Sore Throat
  • Cold/Flu
Patient and Visitor Information Page
This comprehensive guide includes key information, tips and resources for patients and visitors.
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Events at WellStar Douglas Hospital

WellStar Douglas Hospital

8954 Hospital Drive, Douglasville, GA 30134 770-949-1500
WellStar Douglas Hospital has been named to the Georgia Hospital Association’s (GHA) Partnership for Health and Accountability (PHA) Core Measures Honor Roll.

Emergency Care

Serving our community with emergency care 24 hours per day, 365 days per year.

  • Adult Medicine
  • Pediatric Care
  • Diagnostic Services
  • Minor Injuries & illnesses

Outpatient Services

Convenient diagnostic and therapeutic services

  • Douglas Hospital Imaging Services
  • Diagnostic Imaging Center
  • Sleep Disorders Center
  • Laboratory Services
  • Cardiology Services
  • Rehabilitation Services
  • Surgical Services
  • Infusion Therapy
  • Dietetic Services
  • Gastrointestinal Laboratory
  • Pulmonary Testing & Treatment
  • Cardiac Rehabilitation

Inpatient Services

Patient and Family Centered Caring

  • Medical Care
  • Surgical Care
  • Intensive Care
  • Obstetrical and Newborn Care

Specialized Services

Special procedures and “state-of-the-art” treatments close to home.

  • Minimally Invasive Services
  • Total Joint Replacement
  • Cardiac Catheterization Services
  • Image-Guided Sinus Surgery
  • Ophthalmology
  • Pain Management
  • Fibroid Care
  • Lithotripsy
  • Sleep Disorders Center

On-Campus Services

Assisting Patients and Families in Times of Need

  • Patient Information
  • Hospital Auxiliary
  • Security Services
  • Health Information and Medical Records
  • Financial Services
  • Human Resources
  • Chaplain
  • Scheduling Assistance

Hospital Guide

We are committed to providing a pleasant and safe experience during your visit to our hospital. If you need additional information or assistance, please call the main number for the hospital at any time: 770-949-1500.


From I-20:

If you are traveling from the East, exit Interstate 20 at Exit 36 “Chapel Hill Road.”

  • Merge right onto Cambellton Street North and then merge right onto Hospital Drive.
  • WellStar Douglas Hospital is on your right, just past Prestley Mill Road.

If you are traveling from the West, exit Interstate 20 at Exit 36 “Chapel Hill Road.”

  • Turn left onto Chapel Hill Road.  Chapel Hill Road becomes Cambellton Street.
  • Merge right onto Hospital Drive.
  • WellStar Douglas is on your right just past Prestley Mill Road.


  • Follow the directions for the Main Hospital.
  • Continue on Hospital Drive until you reach Professional Parkway.
  • Turn right on Professional Parkway and continue to the end of the road.
  • The Imaging Center is located at 6002 Professional Parkway (last building on the left), Suite 120.

Hospital Patient and Visitor Parking

Patients and Visitors can enter the campus from Hospital Drive or Prestley Mill Road.  The “Surgery Center” Entrance should be utilized by all patients scheduled for outpatient “same day” procedures in Surgery and Endosocpy (Gastroenterology & Pulmonary).  Utilize the Emergency Room Entrance for all urgent or emergency situations.  All other patients and visitors should utilize the Hospital’s Main Entrance.  Free parking is available directly in front of the Main Entrance, Surgery Center Entrance, and Emergency Room Entrance.

Patient Privacy

The Health Insurance Portability and Accountability Act (HIPAA) includes rules pertaining to increased and standardized confidentiality and security of health data. HIPAA privacy regulations require that access to patient information be limited to only those authorized, and that only the information necessary for a task be available to them. Personal health information is always protected and kept confidential. Unless otherwise instructed, visitors of WellStar hospitals can be provided the location of a patient and general information about their condition. Read our Notice of Privacy Practices to learn more.

Visiting Hours & Policies

We believe the support of friends and family is important when a friend or loved one is ill. It is our pleasure to make this possible with a regular schedule of visiting hours that accommodate well-wishers and family members while also respecting the comfort and privacy of our patients. Please observe the following guidelines when visiting the hospital.

  • All children should be accompanied by an adult.
  • At times you may be asked to leave the room under special circumstances, such as special care, emergencies, or when our patient’s rights and confidentiality need to be respected.
  • Please limit the number of adult visitors to two at a time.
  • Visit lengths depend on the patient’s condition and needs.
  • Please review additional requirements in the “Patient’s Guide” located in each patient room.

General Hours: 10 a.m – 9 p.m.
Maternity: You are welcome to have visitors 24 hours a day. It is up to the discretion of each physician as to how many visitors are allowed during the birth process (generally no more than 3). During epidural administration, all visitors may be asked to leave during the procedure. If you have a cesarean section, only one support person is allowed in the operating room. Physicians or nurses may limit the number of visitors at any time due to safety reasons. Children under the age of 12 are only allowed in the birthing center if they are a sibling of the newborn.
Critical Care Unit: Hours of Operation
8:30 a.m – 6:30 p.m.
6:30 p.m. – 7:30 p.m. (Unit closed to visitors)
7:30 p.m. – 9 p.m.

Tobacco Policy

As of January 1, 2012, our campus is tobacco-free. Tobacco use of any kind is not permitted anywhere on hospital grounds. Your cooperation is appreciated.

Pastoral Care Hours and Availability

Monday, Thursday, Friday 8 a.m. – 4 p.m.
Tuesday, Wednesday, Saturday, & Sunday (On-call / Please ask any of our team-members for assistance in reaching the Chaplain)

WellStar Douglas Hospital Gift Shop offers an assortment of gifts for adults and children, including same day flowers, baby clothes, books for adults and children, chocolates, fresh flowers and plants, greeting cards, jewelry, magazines, pottery, toys and many other items sure to bring a special smile to the face of friends and loved ones. Located on the first floor off the main lobby, call during our regular business hours and staff will arrange delivery of your gift for you.

MAIN GIFT SHOP PHONE: 770-920-3280

Monday: 9:00 a.m. – 5:00 p.m.
Tuesday – Thursday: 9:00 a.m. - 8:00 p.m.
Friday: 9:00 a.m. – 5:00 p.m.
Saturday: 12:00 (noon) – 5:00 p.m.
Sunday: closed

Dining is available in our cafeteria during the following hours:

BREAKFAST HOURS: 6:30 a.m. – 9:00 a.m.
LUNCH HOURS: 11:00 a.m. – 1:30 p.m.
DINNER HOURS: 4:30 p.m. – 6:00 p.m.

An ATM is located in the Vending Room near the Main Lobby

Hampton Inn – (.5 miles)
6371 Douglas Boulevard
Douglasville, GA 30135-7102
(770) 577-2110

La Quinta Inn and Suites - (2 miles)
1000 Linnenkohl Dr
Douglasville, GA 30134
(866) 537-3838

Holiday Inn Express - (2 miles)
7101 Concourse Parkway
Douglasville, GA 30134
(866) 920-9228

Main Hospital: 770-949-1500
Information Desk: 770-920-6345
Cafeteria: 678-715-0102
Gift Shop: 678-715-6785
Billing (Patient Financial Services): 770-792-5400
Chaplain: 770-920-6140