Article Category: Newsroom
Wellstar MCG Health Medical Center Provides Hospital-Level Care in Patients’ Homes
First hospital in Georgia to offer innovative Hospital Care at Home program
Published on February 05, 2025
Last updated 08:45 AM February 05, 2025
Dr. Sergio and Roxann Bustos
Augusta, Ga. (Feb. 5, 2025) – When Dr. Sergio Bustos, 92, fell and developed a bruise that swelled and didn’t improve, his family brought him to the Emergency Department at Wellstar MCG Health Medical Center. The attending physician prescribed treatment that included IV antibiotics and the opportunity to receive hospital-level care from the comfort of his home. Bustos and his family were surprised and elated. He became Georgia’s first Hospital Care at Home patient.
As its name suggests, the Hospital Care at Home program allows patients who meet certain criteria to be admitted to the hospital while remaining comfortable at home. The benefits include shorter recovery times and regular visits by care providers who can identify and address environmental issues that may lead to being re-admitted to the hospital.
When physicians decide that a patient is a good candidate for the program, the patient is provided with equipment to monitor their vital signs and a tablet for virtual physician visits. Nurses virtually monitor vital signs around the clock while other care team members, including nurses and paramedics, make in-home visits multiple times a day to administer IV antibiotics, capture vital signs, assess the home for safety, complete virtual visits with the physician team and ensure the patient is improving toward discharge.
“The Hospital Care at Home program is a game changer for eligible patients, especially those who are elderly and respond better to treatment in their more familiar environments,” said Dr. Matt Lyon, director of the MCG Center for Digital Health at the Medical College of Georgia at Augusta University. “We combine technology and in-home visits to produce better health outcomes.”
“The patient first has to meet criteria for hospitalization, and then meet the criteria for Hospital Care at Home by an in-person physician consultation,” continued Lyon. “While the patient must need hospitalization, they also need to be mobile, and their condition can’t be too critical. Someone who needs a lot of monitoring is not a good candidate. They also need to live close enough to Wellstar MCG Health in case they need to quickly return to the hospital.”
If at any point a patient begins having problems and needs more acute care, they are immediately transferred back to the brick-and-mortar hospital.
Bustos’ daughter, Susana Chacon, who is an occupational therapist, was thrilled her father could receive hospital-level care at home. She was concerned that at his age, he would respond better to receiving care in a familiar setting.
“Hospitals are wonderful when you need them, but being out of place for older people can cause confusion. You can’t eat or sleep like you can at home, where you have your own bed, bathroom, things like that. As an occupational therapist, I think the best place ever to recover, if possible, is at home. You’re going to be able to function so much better,” she said.
First authorized in 2020 by the Centers for Medicare and Medicaid Services, the
Hospital Care at Home program
provides hospitals with expanded flexibility to care for patients and was recently extended by Congress through the end of March 2025. Proponents of Hospital Care at Home hope that Congress will continue to extend the program.
“I am very pleased with the experience,” said Bustos. “Any time that I had any questions, they were answered. The medical team was wonderful, and my wife and family were more comfortable spending time with me.”
Bustos was successfully discharged from Wellstar MCG Health’s Hospital Care at Home program a few days after being admitted. The virtual care team continued to follow Bustos for 30 days, supporting him and his family with scheduling appointments, delivering medication, arranging for social support and providing quick access to a healthcare provider if needed.
According to
Becker’s Hospital Review,
the four most common conditions treated through hospital-at-home programs are respiratory, circulatory, renal (kidney) and infectious disease.
“Advances in technology have opened opportunities for more personalized healthcare that were previously unimaginable,” said Dr. Hank Capps, executive vice president, chief information and digital officer at Wellstar. “We’re always looking for ways to improve the patient experience. Offering hospital-level care at home, when it’s appropriate, is the newest way that we’re providing Georgians with the compassionate care that they need.”
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Newsroom
Wellstar Selects Ketul J. Patel to Lead Next Chapter of PeopleCare
MARIETTA, Ga. (July 8, 2025) – The Wellstar Board of Trustees has selected Ketul J. Patel to become Wellstar Health System’s next president and chief executive officer. Patel currently serves as CEO of Virginia Mason Franciscan Health and president of the Pacific Northwest Region of CommonSpirit Health. He is expected to join Wellstar in late October.
Patel will succeed Candice L. Saunders, Wellstar’s current president and CEO, who announced her retirement in January following an exceptional career of service and accomplishment.
“We were fortunate to consider nearly 200 outstanding candidates from across the health care industry, including several strong internal leaders who reflect Wellstar’s deep talent,” said former Wellstar Board of Trustees Chair Frank Ros, who led the search committee. “Ketul stood out for his experience leading transformational growth while remaining focused on the needs of team members, patients, and the community.”
In his current role, Patel is responsible for 12 hospitals, more than 300 patient care locations, and 20,000 team members, including more than 5,600 employed and affiliated providers.
In January 2021, Patel led the merger of two of the Pacific Northwest’s leading health care organizations to form Virginia Mason Franciscan Health (VMFH), which today is one of Washington state’s largest premier health care providers. Under Patel’s leadership, VMFH became the only health system in Washington state to earn all “A” Leapfrog Patient Safety Grades, ranking among the best facilities in the nation.
Patel launched the VMFH Care Network in 2024 to provide expertise to independent hospitals and health systems throughout Washington, Alaska, Idaho, Oregon and Montana. He oversees the Benaroya Research Institute, which is internationally recognized for autoimmune disease research, and the Bailey-Boushay House, the first skilled nursing and outpatient chronic care management program in the U.S. designed specifically to meet the needs of people with HIV/AIDS.
“It’s an honor to join the Wellstar team and help carry forward its mission of providing compassionate, world-class care to every person, every time,” said Patel. “Thanks to the leadership of Candice and her strong executive team, Wellstar is positioned to be one of the Southeast’s leading health care providers for years to come. I’m excited about the potential created by Wellstar’s forward-thinking investments in technology and innovation, strategic partnerships with academic organizations such as Augusta University’s Medical College of Georgia, and its strong reputation as a great place to work.
“On a personal note, I look forward to becoming engaged in the metro Atlanta community and working alongside policymakers to expand access to care throughout Georgia,” said Patel.
Patel is a three-time honoree on Modern Healthcare’s list of the 100 most influential people in health care. He chairs the Washington State Hospital Association board and is past chair of the Greater Seattle Partners executive council. He also serves on the boards of Washington Roundtable, Challenge Seattle, and CEOs Against Cancer, and is a past member of the American Hospital Association Regional Policy Board.
Patel holds master’s degrees in health administration and business administration from the University of Pittsburgh and a bachelor’s degree from Johns Hopkins University.
“As we grow and evolve, it’s essential to have a leader who embraces both the heart and the strategy of health care,” said Saunders. “Ketul’s ability to connect with people on a personal level while navigating complex challenges ensures Wellstar will continue to thrive as a people-centered, forward-thinking organization.”
The Wellstar Board of Trustees is expected to confirm the selection later this month.
To learn more about Patel, visit wellstar.org/MeetOurCEO.
ABOUT WELLSTAR HEALTH SYSTEM
Wellstar personalizes the patient experience. We call it PeopleCare and it's only possible thanks to our 33,000 team members who provide expert compassionate care for every stage of life. PeopleCare also means we serve our communities as a non-profit health system, providing more than $1 billion annually in charity care and community programs, and operating the largest integrated trauma network in the State of Georgia. We embrace innovation and technology, nurture early-stage companies through our venture firm Catalyst by Wellstar, and train future generations of caregivers with academic institutions including the Medical College of Georgia. Wellstar honors every voice and is one of the Fortune 100 Best Companies to Work For. To learn more, visit Wellstar.org.
Keep reading
Patel will succeed Candice L. Saunders, Wellstar’s current president and CEO, who announced her retirement in January following an exceptional career of service and accomplishment.
“We were fortunate to consider nearly 200 outstanding candidates from across the health care industry, including several strong internal leaders who reflect Wellstar’s deep talent,” said former Wellstar Board of Trustees Chair Frank Ros, who led the search committee. “Ketul stood out for his experience leading transformational growth while remaining focused on the needs of team members, patients, and the community.”
In his current role, Patel is responsible for 12 hospitals, more than 300 patient care locations, and 20,000 team members, including more than 5,600 employed and affiliated providers.
In January 2021, Patel led the merger of two of the Pacific Northwest’s leading health care organizations to form Virginia Mason Franciscan Health (VMFH), which today is one of Washington state’s largest premier health care providers. Under Patel’s leadership, VMFH became the only health system in Washington state to earn all “A” Leapfrog Patient Safety Grades, ranking among the best facilities in the nation.
Patel launched the VMFH Care Network in 2024 to provide expertise to independent hospitals and health systems throughout Washington, Alaska, Idaho, Oregon and Montana. He oversees the Benaroya Research Institute, which is internationally recognized for autoimmune disease research, and the Bailey-Boushay House, the first skilled nursing and outpatient chronic care management program in the U.S. designed specifically to meet the needs of people with HIV/AIDS.
“It’s an honor to join the Wellstar team and help carry forward its mission of providing compassionate, world-class care to every person, every time,” said Patel. “Thanks to the leadership of Candice and her strong executive team, Wellstar is positioned to be one of the Southeast’s leading health care providers for years to come. I’m excited about the potential created by Wellstar’s forward-thinking investments in technology and innovation, strategic partnerships with academic organizations such as Augusta University’s Medical College of Georgia, and its strong reputation as a great place to work.
“On a personal note, I look forward to becoming engaged in the metro Atlanta community and working alongside policymakers to expand access to care throughout Georgia,” said Patel.
Patel is a three-time honoree on Modern Healthcare’s list of the 100 most influential people in health care. He chairs the Washington State Hospital Association board and is past chair of the Greater Seattle Partners executive council. He also serves on the boards of Washington Roundtable, Challenge Seattle, and CEOs Against Cancer, and is a past member of the American Hospital Association Regional Policy Board.
Patel holds master’s degrees in health administration and business administration from the University of Pittsburgh and a bachelor’s degree from Johns Hopkins University.
“As we grow and evolve, it’s essential to have a leader who embraces both the heart and the strategy of health care,” said Saunders. “Ketul’s ability to connect with people on a personal level while navigating complex challenges ensures Wellstar will continue to thrive as a people-centered, forward-thinking organization.”
The Wellstar Board of Trustees is expected to confirm the selection later this month.
To learn more about Patel, visit wellstar.org/MeetOurCEO.
ABOUT WELLSTAR HEALTH SYSTEM
Wellstar personalizes the patient experience. We call it PeopleCare and it's only possible thanks to our 33,000 team members who provide expert compassionate care for every stage of life. PeopleCare also means we serve our communities as a non-profit health system, providing more than $1 billion annually in charity care and community programs, and operating the largest integrated trauma network in the State of Georgia. We embrace innovation and technology, nurture early-stage companies through our venture firm Catalyst by Wellstar, and train future generations of caregivers with academic institutions including the Medical College of Georgia. Wellstar honors every voice and is one of the Fortune 100 Best Companies to Work For. To learn more, visit Wellstar.org.
Newsroom
Playing it Safe Ahead of the 4th of July Holiday
As we look forward to the Fourth of July holiday, fireworks, swimming, and grilling offer plenty of fun summer activities for families across Georgia. However, it's important to be cautious with fireworks, which can quickly turn your Independence Day celebrations sour.
While public fireworks displays have safety measures in place, fireworks at home may be less safe, especially for kids. According to the U.S. Consumer Product Safety Commission, an estimated 14,700 people were injured by fireworks in 2024, with burns accounting for 37% of all emergency room visits.
Dr. Joanna Dolgoff, a Wellstar pediatrician and representative for the American Academy of Pediatrics, warns that the most common injury from fireworks is a hand burn.
“But it can be worse, such as a hand fracture, cuts or even the loss of a finger,” she said. “Facial injuries, including burns and eye injuries, are also common. If you're going to handle fireworks, please be very careful.”
Dr. Earl Stewart Jr., an internal medicine physician and medical director of health equity with Wellstar Health System, has seen many times how climate and extreme weather can impact health. He reminds families that summer celebrations can bring a range of seasonal health risks.
“We often see more water-related injuries this time of year, such as drownings, boating accidents, and even head or spine injuries from diving into shallow water,” he said. “And with Georgia’s extreme heat, it’s important to plan ahead to avoid heat exhaustion, heat stroke and sunburns. Even surfaces like metal components of playground equipment and seat belts can cause burns after they’ve been exposed to the sun for long periods.”
Dr. Stewart also noted the importance of being mindful of summer pests and plants.
“Insect bites, allergic reactions, poison ivy, bee stings and even snake bites can quickly turn a fun day outdoors into a medical emergency. Vigilance and preparation equate to staying safe and alive,” he said.
As for sparklers, Dr. Dolgoff cautions parents not to underestimate their danger.
“Sparklers burn at about 2,000 degrees Fahrenheit—hot enough to melt some metals. They account for a high percentage of injuries, emergency room visits, and fires every year. The sparks can cause burns and eye injuries.”
She also recommends soaking used sparklers in a bucket of water before discarding them.
If your family plans to participate in Fourth of July activities, remember the word FIRE with these essential safety tips:
- Families: Never hold a lit firework in your hand or point it at another person. Children should never handle fireworks, including sparklers.
- Injury: Only light fireworks outdoors, away from people, homes and flammable materials. Wear protective eyewear to prevent eye injuries.
- Run Away: Move away quickly after lighting a firework. Don’t light more than one at a time and never try to re-light a dud.
- Extinguish: Keep a bucket of water nearby to douse fireworks that don’t go off or cause a mishap. Soak both used and unused fireworks before discarding.
Newsroom
Demolition Marks a New Beginning in the Heart of Atlanta
ATLANTA, GA (June 30, 2025) — Today, leaders from across the city gathered in the Old Fourth Ward to mark the beginning of a long-anticipated transformation. The ceremonial demolition at the northwest corner of the former Atlanta Medical Center site signaled the launch of BLVDNEXT, a major redevelopment that will reconnect neighborhoods and restore opportunity in the city’s core.
Spearheaded by The Integral Group, in partnership with Wellstar Health System and the City of Atlanta, BLVDNEXT represents one of the most significant private investments in the area in decades. The 22-acre site will become a mixed-use community designed for long-term value and neighborhood inclusion. Plans include a mix of housing options – both for sale and for rent – green spaces, retail, health and wellness, and amenities that serve the community and invite people in.
“Atlanta is always growing and always changing. This redevelopment project is grounded in the values we share as a city: inclusiveness, opportunity, and respect,” said Doug Shipman, president of the Atlanta City Council. “The Integral Group and Wellstar are following through on the City’s work to determine how this site can best meet the community’s needs for future generations – affordable housing, restaurants and retail, and health and wellness. I’m looking forward to seeing this vision come to life.”
“This project is about more than the physical structures, it’s about building on the history of this place to create a future where community, connection, and opportunity thrive,” said Candice L. Saunders, President and CEO, Wellstar Health System. “Today, we want to recognize all the people who have made this a special place and who are working toward its vibrant future.”
Located between Ralph McGill Boulevard and Highland Avenue, the site lies at a pivotal point between Midtown and Downtown. Its redevelopment offers a rare opportunity to mend the urban fabric and create new connections that benefit the surrounding communities.
“BLVDNEXT represents the kind of work that cities need more of – development that begins by listening, is shaped by purpose, and delivers long-term value,” said Egbert L. J. Perry, Chairman and CEO of The Integral Group. “The project is about reconnecting a vital part of Atlanta and doing it in a way that respects both its history and its potential. For us at Integral, this is a responsibility – and an opportunity – to get it right.”
Work is already underway to develop a detailed implementation plan that builds upon the City’s prior planning and reflects the voices of residents. Redevelopment at this scale, in this location, doesn’t happen often. The property’s redevelopment is being guided by a land-use plan that had extensive community input and was approved unanimously by the Atlanta City Council with support from Mayor Andre Dickens.
Today is about making the most of that opportunity – with care, with clarity, and with a commitment to doing it right.
About BLVDNEXT
To ensure the public remains informed and engaged, the development team has launched www.BLVDNEXT.com, a dedicated website providing regular updates on project milestones, community stories, and opportunities for public feedback. The site serves as a central hub for media and residents alike, offering access to visuals, background materials, and the evolving vision for the site. It reflects the project’s commitment to transparency and to keeping community voices front and center throughout every phase of redevelopment.
About The Integral Group
The Integral Group is a 300-person company founded in 1993. Today the company has developments and investments in more than 18 U.S. cities. The Integral Group’s portfolio includes master planned, mixed use developments, as well as affordable, workforce and class “A” multi-family housing. The company’s portfolio ranges as far west as San Francisco and as far east as Baltimore, Maryland. For more information, please visit www.integral-online.com.
About Wellstar Health System
Wellstar personalizes the patient experience. We call it PeopleCare and it's only possible thanks to our 33,000 team members who provide compassionate care for every stage of life. PeopleCare also means we serve our communities as a non-profit health system, providing more than $1 billion annually in charity care and other community benefits, and operating the largest integrated trauma network in the State of Georgia. We embrace innovation and technology, nurture early-stage companies through our venture firm Catalyst by Wellstar, and train future generations of caregivers with academic institutions including the Medical College of Georgia. Wellstar honors every voice, earning Newsweek's recognition as one of America’s Greatest Workplaces for Diversity, and one of Fortune's 100 Best Companies to Work For. To learn more, visit Wellstar.org.
Keep reading
Spearheaded by The Integral Group, in partnership with Wellstar Health System and the City of Atlanta, BLVDNEXT represents one of the most significant private investments in the area in decades. The 22-acre site will become a mixed-use community designed for long-term value and neighborhood inclusion. Plans include a mix of housing options – both for sale and for rent – green spaces, retail, health and wellness, and amenities that serve the community and invite people in.
“Atlanta is always growing and always changing. This redevelopment project is grounded in the values we share as a city: inclusiveness, opportunity, and respect,” said Doug Shipman, president of the Atlanta City Council. “The Integral Group and Wellstar are following through on the City’s work to determine how this site can best meet the community’s needs for future generations – affordable housing, restaurants and retail, and health and wellness. I’m looking forward to seeing this vision come to life.”
“This project is about more than the physical structures, it’s about building on the history of this place to create a future where community, connection, and opportunity thrive,” said Candice L. Saunders, President and CEO, Wellstar Health System. “Today, we want to recognize all the people who have made this a special place and who are working toward its vibrant future.”
Located between Ralph McGill Boulevard and Highland Avenue, the site lies at a pivotal point between Midtown and Downtown. Its redevelopment offers a rare opportunity to mend the urban fabric and create new connections that benefit the surrounding communities.
“BLVDNEXT represents the kind of work that cities need more of – development that begins by listening, is shaped by purpose, and delivers long-term value,” said Egbert L. J. Perry, Chairman and CEO of The Integral Group. “The project is about reconnecting a vital part of Atlanta and doing it in a way that respects both its history and its potential. For us at Integral, this is a responsibility – and an opportunity – to get it right.”
Work is already underway to develop a detailed implementation plan that builds upon the City’s prior planning and reflects the voices of residents. Redevelopment at this scale, in this location, doesn’t happen often. The property’s redevelopment is being guided by a land-use plan that had extensive community input and was approved unanimously by the Atlanta City Council with support from Mayor Andre Dickens.
Today is about making the most of that opportunity – with care, with clarity, and with a commitment to doing it right.
About BLVDNEXT
To ensure the public remains informed and engaged, the development team has launched www.BLVDNEXT.com, a dedicated website providing regular updates on project milestones, community stories, and opportunities for public feedback. The site serves as a central hub for media and residents alike, offering access to visuals, background materials, and the evolving vision for the site. It reflects the project’s commitment to transparency and to keeping community voices front and center throughout every phase of redevelopment.
About The Integral Group
The Integral Group is a 300-person company founded in 1993. Today the company has developments and investments in more than 18 U.S. cities. The Integral Group’s portfolio includes master planned, mixed use developments, as well as affordable, workforce and class “A” multi-family housing. The company’s portfolio ranges as far west as San Francisco and as far east as Baltimore, Maryland. For more information, please visit www.integral-online.com.
About Wellstar Health System
Wellstar personalizes the patient experience. We call it PeopleCare and it's only possible thanks to our 33,000 team members who provide compassionate care for every stage of life. PeopleCare also means we serve our communities as a non-profit health system, providing more than $1 billion annually in charity care and other community benefits, and operating the largest integrated trauma network in the State of Georgia. We embrace innovation and technology, nurture early-stage companies through our venture firm Catalyst by Wellstar, and train future generations of caregivers with academic institutions including the Medical College of Georgia. Wellstar honors every voice, earning Newsweek's recognition as one of America’s Greatest Workplaces for Diversity, and one of Fortune's 100 Best Companies to Work For. To learn more, visit Wellstar.org.