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Article Category: Highlights

Navigate Your Breast Care with Concierge Services from the Wellstar Comprehensive Breast Health Program

Published on September 07, 2023

Last updated 02:09 PM October 11, 2024

Wellstar Comprehensive Breast Health Program logo (illustration of person and pink ribbon)

When a screening mammogram result is flagged for follow-up care, it can be stressful and scary for patients and their loved ones. The Wellstar Comprehensive Breast Health Program supports patients with a full team of experts dedicated to navigating what can otherwise be an overwhelming process.

This concierge service helps patients who have received abnormal screening mammogram results, along with their support systems, make informed breast health decisions. Our dedicated team of schedulers, nurse navigators and breast care specialists will stay by your side through the entire diagnostic process, offering personalized counsel at every step—and it’s complimentary for anyone who has their screening mammogram performed at a Wellstar imaging center.

Our care team is invested in patients’ physical and emotional well-being and provides personalized guidance as patients follow up on their mammograms and set next steps. At Wellstar, no patient has to walk through their health journey alone.

This integrative program, available at no additional cost to patients who have received abnormal screening mammogram results, offers consultation services via secure Wellstar MyChart messaging, email and telephone calls, so you can get care anywhere.

Take the first step with screenings

Regular mammograms are essential to helping in the early detection of breast cancer.

“If you’re at average risk of developing breast cancer, you should start annual mammograms at age 40,” said Wellstar Chief of Women’s Health Dr. Paula Greaves. “However, if you have a family history of breast cancer or other risk factors, your provider may recommend starting earlier and will help you create a screening plan.”

When it’s time for your mammogram, Wellstar offers 16 mammography locations, and our patients have state-of-the-art technology on their side. We offer high-resolution breast screening, including 3D mammograms.

A 3D mammogram provides a series of detailed images of the breast, allowing healthcare providers to better evaluate breast tissue layer by layer, making fine details more visible and no longer hidden by overlapping tissue. A 3D mammogram is clinically proven to provide more accurate breast cancer screening and can help reduce false-positive callbacks for additional imaging.

Call (678) 581-5900 to schedule your mammogram. You can also ask your Wellstar care team to put your mammogram order in MyChart and you'll have the ability to schedule online.

Compassionate follow-up care with the Comprehensive Breast Health Program

If you are of average risk and your screening mammogram results are normal, your next mammogram will be the following year. In addition to yearly mammograms, your clinician may recommend that you conduct monthly breast self-exams to look for any changes you’ll need to discuss with your care team. If you notice anything such as a lump, sore spot or a difference in the appearance of the skin, schedule an appointment to have your doctor evaluate your breast health.

If your screening mammogram is abnormal and you need follow-up care, a member of the Comprehensive Breast Health Program team will contact you to schedule additional imaging, automatically including you in this complimentary concierge program. They can also answer any questions you have about the program, next steps, what to expect at your follow-up appointment and more. If your additional imaging also shows an abnormal result, your care team will remain by your side, guiding you through every needed follow-up care step, which may include additional imaging, breast biopsy or specialist referral.

In the event you are diagnosed with breast cancer, treatment transitions from the Comprehensive Breast Health Program to the Wellstar Cancer Care team. The Comprehensive Breast Health Program team will coordinate this transition, and your breast health navigator will connect you with one of our oncology nurse navigators—registered nurses who bring a highly personalized level of guidance and support to each patient. The Wellstar Cancer Care team will continue to provide compassionate care with a multidisciplinary team of experts. 

How the Comprehensive Breast Health Program can help

An abnormal screening mammogram result can be overwhelming and upsetting for patients and their support systems. As you seek answers about your breast health, the concierge services of the Comprehensive Breast Health Program can make the process more seamless by helping with steps including:

  • Creating your personalized care plan
  • Scheduling appointments
  • Assisting with insurance preauthorization
  • Managing referrals
  • Providing patient education

Learn more about how our team can support you at wellstar.org/breasthealth. Contact our team by calling (470) 610-1910 or emailing [email protected]. 

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Womens Health Breast Cancer
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Highlights

Personalized Breast Care Close to Home at Wellstar North Fulton

By Wellstar Breast Surgeon Dr. Laura Pearson

I have never met a woman who enjoyed getting mammograms, including myself. They can be uncomfortable, awkward and anxiety-provoking—especially if you have had scares in the past or are at high risk for getting breast cancer.

There are so many additional resources for risk reduction and surveillance available that go hand-in-hand with mammograms. At Wellstar, reducing your risk and screening for cancer starts with a physical from your primary care doctor.

If you are at average risk of developing breast cancer, you should begin annual screening mammograms at age 40. If you have a family history or other risk factors, your doctor may recommend earlier or more frequent screening. If something is detected on a mammogram, the Wellstar Comprehensive Breast Health Program has nurse navigators who will help arrange diagnostic imaging, biopsy procedures and referrals to breast specialists. If you are diagnosed with cancer, the compassionate and oncology-trained nurse navigators with Wellstar Cancer Care walk patients through diagnosis, evaluation, treatment and beyond.

If you’re diagnosed with breast cancer, your treatment and care will transition from our Comprehensive Breast Health Program to the Wellstar Cancer Care team. In Wellstar STAT Clinics, which stands for Specialty Teams and Treatment, we put you at the center of your care plan. In our STAT Clinic for Breast Cancer, the care team, including breast oncology nurse navigators, surgeons, medical and radiation oncologists, nutritionists and genetic counselors, will meet with you and your support system on the same day to formulate a treatment plan personalized to your specific cancer, as well as your personal and cultural needs. Patients are able to ask questions, make decisions and start treatment sooner, improving outcomes.

Many times, surgical intervention can be done as an outpatient procedure. We can also offer some people intraoperative radiation therapy, or IORT—the option of doing their radiation treatment in the operating room at the same time as their lumpectomy, meaning they are able to avoid four to six weeks of radiation treatments. Any other interventions, such as chemotherapy or radiation, including our CyberKnife for treatments like targeted partial breast radiation therapy, are found in the cancer center on Wellstar North Fulton’s medical campus. We have physical therapists, social workers and palliative care specialists who are there for you if the need arises.

Your Wellstar care team can also help you reduce your risk of developing breast cancer. Being overweight or obese or being a smoker can increase your risk. Patients at Wellstar have access to our Center for Best Health to assist in weight management. We also have smoking cessation programs and dietitians waiting to help you make healthier choices that can positively impact your health.

Wellstar provides more than healthcare, PeopleCare—working relentlessly to exceed national standards and our patients’ expectations while remembering the humanity of every patient. We are here for all the situations and stages of our patients’ lives by offering the tools and resources to be healthy and thrive. Wellstar clinicians live in the communities we serve. We must get physicals, mammograms and biopsies. We need help being our healthiest selves. We get sick and have family members who need compassionate care. PeopleCare means offering our patients world-class healthcare in the communities where they live and work.

Your care team can put your mammogram order in Wellstar MyChart to book online, or you can schedule by calling (678) 581-5900.

Visit wellstar.org/northfultoncancercare to learn more about cancer care at Wellstar North Fulton.

Keep reading
At 26, Maria receives chemotherapy as part of her breast cancer treatment plan, determined to complete her interior design degree on time.

PeopleCare

MariaCare

Maria Fernanda Ortiz was a college junior, pursuing a degree in interior design. But at just 26 years old, her life took an unexpected turn. She discovered a lump in her breast, which led to a cancer diagnosis and expert, multidisciplinary care at Wellstar that would shape her professional aspirations in the future. Maria feels her hopeful attitude and compassionate care team at Wellstar helped her come through treatment with positive outcomes.

Feeling heard in healthcare

After Maria discovered a lump, she initially saw a doctor who went through the motions but didn’t seem to take her concerns seriously. 

“He was so sure it was nothing because I am so young,” she remembered. “I didn’t think it was cancer, but I wanted someone who would get to the bottom of it.”

She then saw her OB/GYN who referred her to Dr. Laura Pearson, a Wellstar breast surgeon at Wellstar North Fulton Cancer Center, for a second opinion. 

Maria got what she was looking for: a doctor who listened and would help her find answers. 

“Maria is the perfect example of a patient advocating for themselves,” Dr. Pearson said. “She did exactly what she was supposed to do for someone her age who finds a lump. When it didn’t go away, she got it looked at. When she didn’t feel like she was being heard, she didn’t let it go.”

 

A surprising cancer diagnosis

Dr. Pearson immediately performed an ultrasound in the office, followed quickly by a biopsy, which came back positive for cancer. 

"The diagnosis was scary," Maria said. “Dr. Pearson made it as simple as possible to understand by making sketches. She took the time to answer my questions—and she gave me hugs.”

Dr. Pearson added, “I try hard to be methodical and build a story: ‘This is what this means. This is how it applies to you.’ It’s important for patients to understand their plan and how it’s based very specifically on their situation.”

Maria was diagnosed with stage 2A breast cancer, meaning it was a small tumor but had spread to a nearby lymph node. 

“The stage helps us understand how the patient is going to do with standard treatment,” Dr. Pearson explained. “At stage 2A, we’re looking at a 90% survival rate.”

Keep reading
Two women talking. Wellstar and Gabbi logos

Highlights

Wellstar & Gabbi Partner to Assess Women's Future Risk of Breast Cancer

We’ve partnered with Gabbi to provide breast cancer risk assessments for women ages 24 to 39. This personalized virtual service offers 24/7 expert support and navigation through breast health screenings. The pilot program has launched at select Wellstar OB/GYN locations. 

  • Talk to your Wellstar OB/GYN about your breast cancer risk factors during your annual visit. Your physician will refer you to Gabbi if you could benefit from their services.
  • An online assessment evaluates your risk of breast cancer in two minutes.
  • Book a next-day virtual appointment with a breast specialist who can design your care plan and explain your risk.Your specialist will assist with scheduling tests or imaging at Wellstar.
  • Gabbi’s care concierge is available 24/7 and can answer questions over text.

It only takes four steps to take charge of your breast health.

  1. Discuss your breast cancer risk factors with your Wellstar OB/GYN, who will help determine if you could benefit from Gabbi’s services.
  2. Take your online risk assessment.
  3. Virtually meet with a care navigator, who will order the appropriate imaging or testing at Wellstar.
  4. Your OB/GYN will continue to provide expert care and referrals if needed.

Ongoing breast health support

If your imaging is normal, you'll follow up with your OB/GYN during your next annual visit. Your care team may recommend more frequent screenings due to family history or other risk factors. If your imaging is flagged for follow-up care, you'll be connected to the Wellstar Comprehensive Breast Health Program to ensure you're surrounded in care with complimentary concierge services and a team of compassionate experts dedicated to guiding you at every step.

Get started at gabbi.com. 

Keep reading
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