Skip Navigation
Book Now! Find care near you Find care near you Find care near you
wellstar-logo
Wellstar Go Back
Go to MyChart

Questions? We can help!

Call (770) 956-STAR (7827)

Monday - Friday, 7 AM - 4:30 PM

Contact Us
For Patients & Families For the Community For Providers About Us Careers
  • Start Your Care

  • Find a Doctor
  • Find a Location
  • Our Services
  • Virtual Visits
  • Planning

  • Accepted Insurance
  • Financial Assistance
  • Pricing Information
  • Before Your Visit

  • Sign Up for MyChart
  • Visitation Guidelines
  • Know Where to Go
  • While You're Here

  • Support & Entertainment
  • Join an Event
  • After Your Visit

  • Pay Your Bill
  • Get Medical Records
  • Contact us
  • COVID-19 Support

  • COVID-19 Information
  • Vaccines
  • Testing Information
  • Visitation Updates
  • Foundation Relief
  • Community Health

  • In the Community
  • Health Highlights
  • Community Health Needs Assessment
  • Latest News
  • Center for Health Equity
  • Events & Programs

  • Events Calendar
  • On-Demand Classes
  • Support Groups
  • Give

  • Wellstar Foundation
  • Donate
  • Ways to Give
  • Thank a Caregiver
  • West Georgia
    Health Foundation
  • Volunteer

  • For Adults
  • Care

  • Transfer a Patient
  • Cures Act
  • Refer a Patient
  • Lab Test Directory
  • Request to Conduct Research
  • Connect

  • Physician Relations
  • Request Imaging Services
  • Wellstar Clinical Partners
  • Wellstar Medical Group
  • Mayo Clinic Care Network
  • Medical Staff Services Credentialing
  • Provider Recruitment
  • Log In

  • EpicCare Link
  • Lawson Connect
  • MyID Password Reset
  • Citrix Access
  • Leadership

  • Authority Board
  • Board Of Trustees
  • Foundation Board
  • Regional Health Boards
  • Executive Leadership
  • Awards, Recognition & Safety

  • Accreditation & Certifications
  • Awards & Recognition
  • Safety First Program
  • Nursing
  • Careers at Wellstar

  • Apply now
  • Upcoming virtual events
  • Why Wellstar?
  • Nursing Careers

  • Nursing (Direct Care)
  • Nursing Leadership
  • Nursing (Non-bedside)
  • Nursing Support
  • Physician, APP & Clinical Careers

  • Advanced Practice Providers (APPs)
  • Allied Health Professionals
  • Homecare & Hospice
  • Physicians
  • Support Team Careers

  • Administrative & Clerical
  • Coding, Compliance & HIM Systems
  • Facility, Environmental & Nutrition/Food Services
  • Information Technology & Systems
  • For Patients & Families
  • For the Community
  • For Providers
  • About Us
  • Careers
  • Search Search Search
  • MyChart MyChart MyChart

Start Your Care

Find a DoctorFind a LocationOur ServicesVirtual Visits

Planning

Accepted InsuranceFinancial AssistancePricing Information

Before Your Visit

Sign Up for MyChartVisitation GuidelinesKnow Where to Go

While You're Here

Support & EntertainmentJoin an Event

After Your Visit

Pay Your BillGet Medical RecordsContact us

COVID-19 Support

COVID-19 InformationVaccinesTesting InformationVisitation UpdatesFoundation Relief

Community Health

In the CommunityHealth HighlightsCommunity Health Needs AssessmentLatest NewsCenter for Health Equity

Events & Programs

Events CalendarOn-Demand ClassesSupport Groups

Give

Wellstar FoundationDonateWays to GiveThank a CaregiverWest Georgia
Health Foundation

Volunteer

For Adults

Care

Transfer a PatientCures ActRefer a PatientLab Test DirectoryRequest to Conduct Research

Connect

Physician RelationsRequest Imaging ServicesWellstar Clinical PartnersWellstar Medical GroupMayo Clinic Care NetworkMedical Staff Services CredentialingProvider Recruitment

Log In

EpicCare LinkLawson ConnectMyID Password ResetCitrix Access
About Wellstar

Our patients are the center of everything we do. We're nationally ranked and locally recognized for our high-quality care, inclusive culture, exceptional doctors and caregivers, and one of the largest and most integrated healthcare systems in Georgia.

About Us

Leadership

Authority BoardBoard Of TrusteesFoundation BoardRegional Health BoardsExecutive Leadership

Awards, Recognition & Safety

Accreditation & CertificationsAwards & RecognitionSafety First ProgramNursing

Careers at Wellstar

Apply nowUpcoming virtual eventsWhy Wellstar?

Nursing Careers

Nursing (Direct Care)Nursing LeadershipNursing (Non-bedside)Nursing Support

Physician, APP & Clinical Careers

Advanced Practice Providers (APPs)Allied Health ProfessionalsHomecare & HospicePhysicians

Support Team Careers

Administrative & ClericalCoding, Compliance & HIM SystemsFacility, Environmental & Nutrition/Food ServicesInformation Technology & Systems
Questions? We can help!

Call (770) 956-STAR (7827)

Monday - Friday, 7 AM - 4:30 PM

Contact Us
Close
  • Urgent Care
  • Primary Care
  • Virtual Care
  • Emergency Care
Close Close Close Book Now Menu
  • Urgent Care
  • Primary Care
  • Virtual Care
  • Emergency Care

Introducing

Wellstar Virtual Care

Access Wellstar healthcare providers
wherever you are.

Get started

Warning Warning Our "Book Now" feature should not be used for life threatening conditions such as heart attack, severe injury, poisoning, chest pain, or stroke. If you are experiencing such conditions, STOP and CALL 911 IMMEDIATELY or visit your nearest Emergency Department.

I Understand
  • Home
  • Articles
  • Save Lives, Don’t Drive—When to Call 911
Article Category: Highlights

Save Lives, Don’t Drive—When to Call 911

Published on June 15, 2021

Last updated 11:15 AM October 13, 2023

Illustration of an ambulance

When a stroke or heart attack strikes, every second matters. Saving time could mean saving a life, and it’s crucial that medical treatment starts right away. That’s why in the case of a heart attack or stroke, call 911 immediately—don’t drive yourself or another person to the hospital. 

Emergency Medical Service crews are trained to start life-saving treatment on the way to the hospital, minimizing damage to your heart or brain. They can also conduct and interpret electrocardiograms to diagnose a heart attack in the ambulance. 

You also don’t want to drive if you are experiencing a heart attack or stroke yourself because your condition could worsen on the way to the emergency department and impact your ability to stay safe on the road. 

“If you're having an emergency, which could be severe abdominal pain, chest pain, shortness of breath, weakness that you can't really explain, you've got to call 911,” said Dr. Ed Malcom, an emergency medicine physician at Wellstar North Fulton Medical Center. “The ambulance and the EMS services will get you to the emergency department in a safe way, and we will get you taken care of.” 

When a patient has a heart attack, ambulance crews communicate with our cardiac team on the way to the hospital, bypassing the emergency department and diverting directly to the cardiac catheterization lab, where our team is ready to restore blood flow to your heart. Calling 911 means reopening the heart artery sooner. And when someone has a stroke, it’s also crucial to take action right away—the sooner you seek treatment, the more brainpower can be saved. 

To learn more about how Wellstar treats heart attacks and strokes, visit our heart care and neuro care pages. 

Tags

01 Heart Care George Edward Malcom III Neuro Care
Heart Care Emergency Care
Related Articles
Illustration of person thinking. Icons show bed, virtual visit on phone, family on couch, person talking to medical provider and ambulance.

Highlights

Feeling Sick? Know Where to Go to Get Care in Douglas

Whether you experience an injury, minor illness or simply need a wellness exam, the most important step you can take is getting the care you need. That way, you can find trained experts for your specific medical needs, stay ahead of potential health issues or even help prevent existing conditions from worsening. 

With primary, virtual, urgent and emergency care services available, as well as retail pharmacies, how do you decide which type of care is best for your medical situation? Learn the differences between each type of medical service Wellstar offers in Douglas County—so you don’t delay and get care right away.

WellstarON

In addition to virtual primary and specialty care appointments, we also provide virtual urgent care through WellstarON for minor medical concerns including allergies, sinus infections, strep throat or urinary tract infections. 

Your WellstarON provider will offer the same personalized, tailored treatments you expect from us. That may include treatment recommendations and prescriptions to manage an immediate health issue, like an antibiotic or cough medicine.

After your WellstarON visit, all Wellstar providers, including your primary care provider or specialist, can see a record of your appointment. You will also be able to access it through MyChart. Keeping all of your trusted physicians in the know is just one way we provide you with continuity of care.

While virtual care is a convenient way to stay well, it should never be used in place of emergency care. If you are experiencing a life-threatening medical emergency, call 911 right away. 

Primary care 

Primary care is ongoing, comprehensive care and preventative medicine that helps you live a full, healthy life. 

Your primary care provider gets to know you and your health history on a deeper level. That means they have a more holistic view of your overall wellness. 

Services include: 

  • Annual wellness exams 
  • Health screenings, labs and imaging 
  • Care for chronic conditions, such as diabetes or high blood pressure 
  • Immunizations for children and adults 
  • Treatment for acute illness, such as the flu or colds 
  • Coordinating care with other specialists 
  • Physical and mental health concerns, such as weight loss or anxiety 

Wellstar has three primary care locations in Douglas County:

8820 Hospital Drive
Douglasville, GA 30134
(770) 947-3000

6043 Prestley Mill Road, Suite B
Douglasville, GA 30134
(770) 941-8100

6095 Professional Parkway, Suite 100
Douglasville, GA 30134
(770) 920-2255

Urgent care

If you’re dealing with a minor injury or illness or need care after your physician’s regular office hours, going to urgent care is often the right choice. Wellstar Urgent Care centers provide quick, convenient care for non-emergency medical conditions. 

Wellstar Urgent Care provides: 

  • Care for minor illnesses and injuries, such as coughs, colds, sprains and broken bones 
  • Treatment for medical issues like bites, burns and cuts 
  • COVID-19 testing and evaluation for patients 12 and older 
  • Lab and X-rays 
  • Sports physicals 
  • Occupational health services 
  • Worker’s compensation services 

Check in online to reduce your wait time at Wellstar Urgent Care in Douglasville.

Emergency care

In a life-threatening medical emergency, every second counts. Never put off getting the proper care when lives are on the line. Remember, driving yourself to the emergency department is dangerous and may delay care, so call 911 for the fastest access to emergency care. 

When the unexpected happens, Wellstar Douglas Medical Center is always ready in a medical emergency. Our trained team provides expert emergency care 24 hours a day for people of all ages. We also have a dedicated pediatric emergency room, specifically designed to treat children. 

Recognize the signs of a medical emergency: 

  • Difficulty breathing or shortness of breath 
  • Chest discomfort or pain 
  • Severe abdominal pain 
  • Fainting or loss of consciousness 
  • Sudden dizziness, weakness or vision changes 
  • Sudden, severe pain 
  • Uncontrolled or severe bleeding 
  • Choking, coughing up blood or severe vomiting 
  • Suicidal or homicidal thoughts 
  • Changes in mental status, such as confusion or unusual behavior 
  • Traumatic injury due to a motor vehicle or other accidents 
Keep reading
A photo of Wellstar Kennestone Regional Medical Center, the 3 Star Rating, Joint Commission C4 certification and Wellstar logo

Newsroom

Top Marks for Heart Care at Wellstar Kennestone Regional Medical Center

Wellstar Kennestone Regional Medical Center recently received two major commendations highlighting the high level of heart care continuously provided to patients—putting Wellstar Kennstone among the top hospitals in the nation. The Marietta-based heart care program received:

  • A distinguished three-star rating from The Society of Thoracic Surgeons (STS) for its patient care and outcomes in isolated coronary artery bypass grafting (CABG). This is the highest category of quality, placing Wellstar Kennestone among the best programs for heart bypass surgery in the U.S. and Canada. 
  • The Joint Commission’s Gold Seal of Approval and the American Heart Association’s Heart-Check mark for Comprehensive Cardiac Center Certification, which means Wellstar Kennestone is the only hospital in Georgia to raise its total cardiac program to the elite level. 

“This community is where we live, and when we care for our patients, we’re caring for our neighbors and friends—that’s why pursuing excellence is such a high priority,” said Steve Cermak, executive director of Wellstar Center for Cardiovascular Care & Hospital Operations at Wellstar Kennestone Regional Medical Center. “We feel it’s our duty to provide the highest level of care possible.”

Keep reading
Exterior photo of Wellstar West Georgia Medical Center. The Joint Commission and American Heart Association/American Stroke Association logos. Text reads "Certification, Primary Stroke Center"

Newsroom

Wellstar West Georgia Medical Center Receives Primary Stroke Certification

Wellstar West Georgia Medical Center recently earned Primary Stroke Certification from The Joint Commission.

Offered in collaboration with the American Heart Association/American Stroke Association, achieving Primary Stroke Center (PSC) Certification means the hospital is making exceptional efforts to foster better outcomes. It’s a signal to the community that quality of care provided meets the unique and specialized needs of stroke patients.

Joint Commission-certified PSCs adhere to a set of standardized performance measures. Organizations collect monthly data for each measure in the set, and the data is then submitted quarterly to The Joint Commission.

“This important certification as a primary stroke center demonstrates our team’s commitment to a higher standard of clinical service,” says Coleman Foss, Wellstar West Georgia Medical Center President. “Stroke patients can be confident in the quality and safety of care, treatment and services delivered at West Georgia Medical Center.”

West Georgia Medical Center joins Wellstar's network of other stroke-certified hospitals, including Comprehensive Stroke Centers Wellstar Kennestone and Wellstar North Fulton, other Primary Stroke Centers Wellstar Cobb and Wellstar Spalding, and Remote Stroke Treatment Centers Wellstar Douglas and Wellstar Paulding.

Keep reading
Back to Top
Branding illustration
Wellstar Logo
More than healthcare. PeopleCare.
Branding illustration
For Job Seekers & Team
Careers Diversity Equity Inclusion and Belonging Onboarding
For Students
Students Portal
Graduate Medical Education
Medical Residency Pharmacy Residency
For Business
Corporate Purchasing
For the Media
Media Room Community Health Needs Assessment
Help
Contact Us Pay Your Bill Policy & Privacy Information Hospital Transparency Information
For Job Seekers & Team
Careers Diversity Equity Inclusion and Belonging Onboarding
For Students
Students Portal

Graduate Medical Education
Medical Residency Pharmacy Residency
For Business
Corporate Purchasing
For the Media
Media Room Community Health Needs Assessment
Help
Contact Us Pay Your Bill Policy & Privacy Information Hospital Transparency Information

Copyright © 2023 Wellstar Health System. All Rights Reserved.

Wellstar does not discriminate on, exclude people or treat them differently on the basis of race, color, national origin, age, disability, sex, gender identity or expression or any other type of discrimination prohibited by law.

Cookie Preferences

We use cookies for booking and general analytics. Learn more about or internet privacy policy.