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Article Category: Highlights

MyChart Helps You Keep Track of Your Family’s Healthcare

Health Records at Your Fingertips

Published on December 18, 2019

Last updated 11:24 AM August 11, 2020

Woman searching about pills on her phone.

The MyChart Patient Portal lets patients contact doctors, pay bills, make appointments and track their medical history. It’s also easy to request prescription refills and review doctor’s notes. And best of all: it’s free!

The MyChart Patient Portal is easy to use, can be accessed from anywhere and puts all your health records—and your family’s health records—at your fingertips. Mary Hyde, a Radiation/Oncology Care Coordinator at Wellstar Paulding Hospital, is constantly using MyChart to manage all her family’s healthcare needs.

She reaches out to doctors, pays bills, makes appointments and tracks their medical history. Mary can even see lab reports, request prescription refills, and review doctor’s notes.

“I use MyChart two or three times a week at least, sometimes more! I love the text and email updates, and that it lets me know when there are test results and bills to be paid,” Mary said. “Well, I don't love getting the bills, but it is a nice feature.”

Every member of Mary’s immediate family uses MyChart. She has her records, as well as proxy access for her two boys, and her husband has his own account. One of their boys has special medical needs that they are monitoring closely, so MyChart is convenient.

“Being able to look in MyChart to monitor his weight and labs, and reference these without having to carry around a notebook to different specialists who may not be on Epic (or in the Wellstar system) has been very helpful,” Mary explained. “I can pull up MyChart via the app in the exam room to show the doctor his growth or illness, so we can treat him effectively. It's literally been a lifesaver at times.”

Thanks to MyChart, Mary was able to identify her son’s unusual weight pattern. Before his seventh birthday, she noticed he was becoming very skinny. She looked back at his MyChart and discovered he had not gained any weight since his 6-year check-up. Mary used this information to consult with their pediatrician and other specialists to determine the cause and work towards a solution.

“MyChart just makes sense. It is so user-friendly, easy to use and helpful when you need to reference a previous doctor visit or the last time you took an antibiotic,” Mary said. “Let's face it: we are all busy and need an app to help us remember stuff like this!”

If you haven’t already signed up for access to the MyChart Patient Portal, it’s free, easy and you can do it today at wellstar.org/mychart. Just fill in the information, click “Sign up, I Don’t Have a Code,” and you will receive an email with access information in the coming days.

See how heart screening at Wellstar can help you fight against heart disease.

Sign up to MyChart now

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Highlights

Make Health Your Habit

The start of a new year is a great time to focus on your health. For many of us, that means setting resolutions to live a healthy, full life. While many people like to reset their health goals in January, Wellstar partners with patients year-round to help them feel their best.

By following tips from Wellstar health experts, you can create realistic resolutions and better your health—making healthy choices a lifelong habit rather than a short-term goal.

Partner with your Wellstar care team

When it comes to your wellness goals, staying healthy starts with a visit to your Wellstar primary care team.

“Your primary care provider will collaborate with you to create a customized care plan and recommend screenings based on factors such as your age, gender and family history,” said Wellstar Primary Care Physician Dr. Cristina Dasoveanu. “Regular screenings can help you stay ahead of issues and catch any health concerns early.”  

Know Your Foundational 4

To check your health status and screen for potential medical issues, your clinician will take your Foundational 4 numbers, a few screenings that identify risk factors for some health conditions such as heart disease.

Blood pressure

A blood pressure test helps diagnose hypertension (high blood pressure), hypotension (low blood pressure), heart disease and other conditions.

Blood glucose level

The amount of glucose (sugar) in your blood can indicate the onset of diabetes or risk of heart disease, heart attack or stroke.

Blood cholesterol

Low-density lipoprotein (LDL), often called “bad” cholesterol, can indicate clogged arteries, which may lead to heart disease, heart attack or stroke.

Body mass index (BMI)

A higher level of body fat may indicate an increased risk for heart disease, hypertension (high blood pressure) and diabetes.

Personalized OB/GYN care for women

“Gynecologists partner with women in their healthcare across the lifespan,” said Dr. LeThenia “Joy” Baker, a Wellstar obstetrician and gynecologist. “The first gynecologic visit is recommended between 13 and 15, and the first exam between 18 and 21.”

Gynecologists are uniquely positioned to care for women from adolescence through menopause and beyond. 

“We’ll make sure you are up to date on screenings like mammograms and Pap smears, help you make informed decisions about family planning and fertility, and provide medical and surgical treatment for a variety of conditions affecting the female reproductive system,” Dr. Baker said.

Primary care, anywhere

In addition to in-person primary care visits, Wellstar also offers virtual care options. Connect with your Wellstar clinician over the phone or with video on a computer, smartphone or tablet. 
 
“While primary care physicians help patients meet long-term wellness goals, we’re also here for you when you’re sick,” said Wellstar Primary Care Physician Dr. Georgia Forrest. “Your primary care provider is already familiar with your background and health needs, so we can seamlessly continue that care and help you get back on track when you’re ill.”
 
If you need to see a specialist such as a cardiologist, pulmonologist or neurologist, your primary care team will refer you for that specialized care while continuing to help you manage your overall wellness.
 
“Through our patient portal MyChart, specialists and primary care physicians can see test results and visit summaries and stay updated on how each of us is working with the patient,” Dr. Forrest said.
 

Virtual care made easy with Wellstar Care Now

When you need care quickly, Wellstar Care Now makes it easy to connect with a trusted clinician anytime, anywhere. Our 24/7/365 virtual care services allow adults and children to receive high-quality medical care from experienced Wellstar clinicians for common health concerns, without the need to schedule an appointment or visit a clinic.
 
With Wellstar Care Now, you can access care from your phone, tablet or computer whether you are at home, at work or on the go. This convenient and secure option is designed to fit into your life while delivering the same trusted care you expect from Wellstar.
 
Our team can evaluate symptoms, recommend treatment options and prescribe medication when appropriate. Virtual care is ideal for non-emergency medical needs and helps you get care faster, without waiting rooms or travel time.Wellstar Care Now supports a wide range of everyday health needs, including:
 
  • Upper respiratory infections (cough, cold or flu-like symptoms, sinus, ear issues)
  • Bladder infections or urinary tract infections
  • Minor burns, bites and cuts
  • Skin conditions
  • STD testing, prevention, treatment and counseling
  • Contraception and menstrual health
  • Mental and emotional health (depression, anxiety and stress management)
  • General questions and more
 
Whether you need same-day care or support outside traditional office hours, Wellstar Care Now helps you get the care you need, when you need it.
 
Getting started is simple. Visit the Wellstar Care Now page to begin a virtual visit or schedule a same-day appointment.
 

In an emergency, such as if you are having trouble breathing or experiencing chest pain, call 911.

Learn more about the different types of care Wellstar offers and where to go if you’re not feeling well.

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Highlights

Wellstar Opens New Locations in Kennesaw

To serve our community’s growing healthcare needs, Wellstar has opened a new location in Kennesaw with urgent care and primary care services.

Urgent Care 

If you’re dealing with a minor injury or illness or need care after your physician’s regular office hours, going to urgent care is often the right choice. Wellstar Urgent Care centers provide quick, convenient care for non-emergency medical conditions such as coughs, colds, sprains, broken bones and minor bites, burns and cuts. Visit our new location at:

Kennesaw
1550 Kennesaw Due West Road NW, Suite 150
(943) 202-8500

Check in at this location 

Primary Care

Primary care is ongoing, comprehensive care and preventative medicine that helps you live a full, healthy life. Services include wellness exams, vaccinations, treatment for acute illnesses like flu and management of chronic conditions such as diabetes. Wellstar Primary Care treats patients 10 and older. Visit our new location at:

Kennesaw
1550 Kennesaw Due West Road NW, Suite 100 
(943) 202-8520

Schedule at this location

 

 

Keep reading
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Highlights

Primary Care Opens Doors to Behavioral Health at Wellstar

What started as a research study has grown into a systemwide commitment at Wellstar to improve access to mental and emotional healthcare. By embedding licensed mental health practitioners in the primary care settings, Wellstar is making it easier for patients to receive behavioral health services alongside their routine medical care. 

Today, licensed clinical social workers (LCSW) work alongside primary care providers and pediatricians in more than a dozen Wellstar practices. And there are plans to grow that number.

“With social workers just steps away from an exam room, primary care physicians can make ‘warm handoffs’ for immediate behavioral health support,” said Dr. Jeffrey Tharp, chief medicine division officer for Wellstar.

“It helps lower barriers to mental health and substance use disorder treatment. And it removes some of the stigma some people associate with mental healthcare.”

Dr. Sophie Arkin, a psychologist in Wellstar’s Suicide Prevention department, said, “This is a great way to reach people who might otherwise fall through the cracks. It gives them a real opportunity to live a different life.”

Primary care clinicians connect adults to behavioral health specialists

Nearly 10 years ago, Wellstar was one of several health systems nationally that participated in a study of the effects of placing behavioral health clinicians in primary care.

The need is significant. Mental illness and substance use disorders are prevalent throughout the U.S. According to the 2024 State of Mental Health in America report, 22.5% of adults in Georgia had a mental illness in the past year. The report also said that 17% had a substance use disorder.

Primary care physicians at Wellstar routinely screen patients for depression, suicidal thoughts and alcohol or drug use. In other cases, they learn from conversations that patients may have:

  • Anxiety or panic disorders
  • Sleep disturbances
  • Stress related to work, family life or finances
  • Grief or unresolved trauma

Introducing the behavioral health clinician

When behavioral concerns emerge, the primary care team introduces the on-site clinical social worker. This specialist conducts an in-depth assessment to determine the next best steps for the patient. This is typically a short-term series of sessions that may lead to referrals to psychiatrists, psychologists or Wellstar’s suicide prevention team.

“One of the biggest strengths of this model is credibility,” Dr. Tharp said. “If a physician or nurse practitioner you trust says, ‘We have a counselor here I’d like you to meet,’ the patient is more likely to follow through.”

This model has proven especially effective for patients who are less likely to seek mental health support, such as men, seniors and caregivers.

Where primary and behavioral health cross paths

People with chronic conditions like diabetes, digestive disorders and kidney disease sometimes have or develop mental health conditions like depression and anxiety. As a result, patients may find it harder to:

  • Get the follow-up testing and care they need
  • Follow nutrition and exercise instructions
  • Take medications according to their doctor’s instructions

Not treating behavioral health issues can contribute to patients’ worsening physical health and higher medical costs.

Conversely, many patients may go to their primary care physician because they’re having trouble breathing, their heart is pounding or they have frequent headaches. Or they’re sweating or feel faint, dizzy or nauseated.

Those can be signs of a medical problem. They can also be symptoms of an emotional or mental health issue. In that case, a behavioral health clinician is around the office corner.

“We know that stress and anxiety show up in lots of different ways in the body. Understanding that allows people to adopt a new philosophy about how to take care of themselves,” Dr. Arkin said.

Pediatricians screen and refer children for behavioral health

Childhood and adolescence are critical periods in development. Mental health issues can affect a child’s ability to learn, grow and develop healthy relationships both now and as an adult.

Pediatricians routinely screen children for behavioral health concerns. They ask questions about social, emotional and behavioral development. Screenings for autism risk begin in early childhood and depression screenings begin at age 12.

At Wellstar KenMar Pediatrics in Marietta and Kennesaw, pediatricians turn to their in-house behavioral health partner, Dr. Kayla Fitch. Common reasons to refer include:

  • Behavior challenges
  • Feeding disorders, such as extreme picky eating
  • Mental health issues among children with chronic or acute illnesses
  • Requests for attention deficit hyperactivity disorder (ADHD) evaluations
  • Severe social or separation anxiety

While under her care, Dr. Fitch screens patients for anxiety and suicide risk.

“One of the things I’m the most passionate about is early anxiety treatment for kids. We can help kids when they’re 4, 5, 6 years old,” Dr. Fitch said. “I teach parents basic concepts around how to expose their children to anxiety-producing situations to decrease their anxiety.”

She helps children learn “coping strategies, like deep breathing and muscle relaxation. These are things kids can benefit from if we teach them creatively.”

Growing commitment to integrated care

Wellstar’s primary care model continues to evolve to meet the behavioral health needs of patients throughout their life. Time will bring even more collaboration and improved outcomes.

“It serves everyone—patients, families and doctors—to create these seamless connections between primary and behavioral health practitioners,” Dr. Tharp said. “We see the benefits every single day in our patients’ health and their outlooks.”

Learn more about behavioral health at Wellstar.

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