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Wellstar Paulding Hospital

Wellstar Paulding Hospital is designed with patient care in mind offering the safest, most sustainable care in the region. Our cutting-edge technology and extensive expertise creates an unparalleled healthcare experience as unique as you. We provide whole-person, high-quality care for your medical, surgical, rehabilitative or emergency needs when you need it most.

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Information


Address

2518 Jimmy Lee Smith Parkway
Hiram, GA 30141

Phone Number

(470) 644-7000
  • Directory
  • Visitor Information
  • Food Options
  • Volunteer Opportunities
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(470) 644-7105
Monday:
9:00 AM-5:00 PM
Tuesday:
9:00 AM-5:00 PM
Wednesday:
9:00 AM-5:00 PM
Thursday:
9:00 AM-5:00 PM
Friday:
9:00 AM-5:00 PM
(470) 644-7110
Monday:
8:00 AM-4:30 PM
Tuesday:
8:00 AM-4:30 PM
Wednesday:
8:00 AM-4:30 PM
Thursday:
8:00 AM-4:30 PM
Friday:
8:00 AM-4:30 PM
(470) 245-9998
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM
(470) 644-7125
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM
(470) 644-8091
Monday:
8:00 AM-6:00 PM
Tuesday:
8:00 AM-6:00 PM
Wednesday:
8:00 AM-6:00 PM
Thursday:
8:00 AM-6:00 PM
Friday:
8:00 AM-6:00 PM
(470) 644-7074
Monday:
6:30 AM-7:30 PM
Tuesday:
6:30 AM-7:30 PM
Wednesday:
6:30 AM-7:30 PM
Thursday:
6:30 AM-7:30 PM
Friday:
6:30 AM-7:30 PM
Saturday:
6:30 AM-7:30 PM
Sunday:
6:30 AM-7:30 PM
(470) 644-7000
Monday:
6:30 AM-12:30 AM
Tuesday:
6:30 AM-12:30 AM
Wednesday:
6:30 AM-12:30 AM
Thursday:
6:30 AM-12:30 AM
Friday:
9:00 AM-7:00 PM
(470) 644-7107
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM

Gift Shop
Located on the main level

(470) 644-7105 Closed ▼
Monday:
9:00 AM-5:00 PM
Tuesday:
9:00 AM-5:00 PM
Wednesday:
9:00 AM-5:00 PM
Thursday:
9:00 AM-5:00 PM
Friday:
9:00 AM-5:00 PM

Medical Records

(470) 644-7110 Closed ▼
Monday:
8:00 AM-4:30 PM
Tuesday:
8:00 AM-4:30 PM
Wednesday:
8:00 AM-4:30 PM
Thursday:
8:00 AM-4:30 PM
Friday:
8:00 AM-4:30 PM

Patient Billing

(470) 245-9998 Closed ▼
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM

Patient Experience

(470) 644-7125 Closed ▼
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM

Pharmacy
Outpatient Pavilion North Atrium Lobby

(470) 644-8091 Closed ▼
Monday:
8:00 AM-6:00 PM
Tuesday:
8:00 AM-6:00 PM
Wednesday:
8:00 AM-6:00 PM
Thursday:
8:00 AM-6:00 PM
Friday:
8:00 AM-6:00 PM

Paulding Perk

(470) 644-7074 Closed ▼
Monday:
6:30 AM-7:30 PM
Tuesday:
6:30 AM-7:30 PM
Wednesday:
6:30 AM-7:30 PM
Thursday:
6:30 AM-7:30 PM
Friday:
6:30 AM-7:30 PM
Saturday:
6:30 AM-7:30 PM
Sunday:
6:30 AM-7:30 PM

Seasons Café
Located on the main level of hospital

(470) 644-7000 Closed ▼
Monday:
6:30 AM-12:30 AM
Tuesday:
6:30 AM-12:30 AM
Wednesday:
6:30 AM-12:30 AM
Thursday:
6:30 AM-12:30 AM
Friday:
9:00 AM-7:00 PM

Spiritual Health

(470) 644-7107 Closed ▼
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM

Visitor Information

Patient Privacy

The Health Insurance Portability and Accountability Act (HIPAA) includes rules pertaining to increased and standardized confidentiality and security of health data. HIPAA privacy regulations require that access to patient information be limited to only those authorized, and that only the information necessary for a task be available to them. Personal health information is always protected and kept confidential. Unless otherwise instructed, visitors of Wellstar hospitals can be provided the location of a patient and general information about their condition.


Visiting Hours & Policies

We believe the support of friends and family is important when a friend or loved one is ill. It is our pleasure to make this possible with a regular schedule of visiting hours that accommodate well-wishers and family members while also respecting the comfort and privacy of our patients. Please observe the following guidelines when visiting the hospital.

  • When visiting in the ICU, it is encouraged to limit visitors to two at a time. An overnight visitor can be accommodated, please discuss with your nurse.
  • For the privacy of all the patients in the unit, please remain in your family member’s room.
  • Due to the nature of the critical care environment, it is recommended children be over the age of 12 when visiting patients. Please feel free to discuss any special circumstances with your nurse.
  • Please obtain prior permission from the nurse before bringing food into the unit. Drinks must be covered with a lid or cap.

Food Options

Season's Café

The goal of the Nutrition & Food Service Department is to provide you with nutritious and appetizing meals in a friendly and courteous manner. In addition, the department serves as a nutritional resource while you are hospitalized and is available for follow-up after you go home.

Guests, visitors and family members may dine in our Season' Café located on the main level of the hospital. We offer a wide selection of hot entrees, soups, a salad bar, grab 'n' go sandwiches, salads, refreshing beverages and tasty desserts. If a guest would like to dine with you, a guest meal certificate may be purchased from the Season's Café cashier.

Hours of Operation

Breakfast: 6:30 AM-10:00 AM
Lunch and Dinner: 11:00 AM-7:30 PM
Late Night: 9:00 PM-12:30 AM

 

Paulding Perk

A walk-up bistro offering on-the-go Starbucks® beverages, meals and snacks. The new dining area also provides another option for everyone to recharge their batteries at the hospital.
 
Hours of Operation

6:30AM-7:30PM

Vending machines, available 24 hours a day for snacks and beverages, are outside the café on the main floor and there are drink machines on the fourth and fifth floor atrium.

Become a Wellstar Volunteer

We offer volunteer opportunities in a variety of settings. As a volunteer, you will be joining individuals of all ages and backgrounds, who are dedicated to giving back to our hospital and community, and ensuring we achieve our vision of delivering world-class healthcare.

Volunteers play an important role in many different departments and have varying responsibilities. Volunteer openings are Monday through Friday, between 8:30 AM and 4:30 PM and volunteers are asked to commit at least one four-hour shift, each week, for six months or 100 hours, whichever comes first.

Learn more about volunteer opportunities at Wellstar Paulding Hospital

Accreditations & Recognition

  • Target: Type 2 Diabetes Honor Roll™
  • Get With The Guidelines: Gold Plus Achievement

Nursing at Wellstar Paulding Hospital

At Wellstar Paulding Hospital, it takes a village to deliver personalized care to the community. Our healthcare heroes are more than just nurses, doctors and staff helping people overcome illnesses. We are truly friends caring for friends, family caring for family and neighbors caring for neighbors.

Learn more about the nursing culture at Wellstar Paulding Hospital
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Services


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Heart Care

Heart Care

Comprehensive, cardiac care you can count on.
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Department

Emergency Care

Expert care you need when you need it most. Specialized care for children.
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Cancer Care

Cancer Care

Comprehensive cancer care for the whole person.
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Surgical Service

General Surgery

From elective to trauma, specializing in procedures with quicker recovery. 
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Service

Neuro Care

World-class care for your brain, spine and nerve health.
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Service

Orthopedics

Getting you back to the activities you love with less pain.
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Awards and Accreditations


Wellstar is frequently recognized for its commitment to providing world-class healthcare and excellent patient service

Malcom Baldrige National Quality Award

awards
The Baldrige Award is the nation’s highest level of recognition for performance excellence. It’s one of the highest honors an organization can receive in the U.S., and we’re the first hospital in Georgia to receive it.

The Emergency Nurses Association Lantern Award

awards
The Emergency Nurses Association Lantern Award recognizes emergency departments that exemplify exceptional practice and innovative performance in nursing leadership, practice, education, advocacy, and research.

Magnet® Recognition for Nursing Excellence

awards
The American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program® distinguishes organizations that meet rigorous standards for nursing excellence.
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Award-winning safety and quality

Wellstar Paulding received outstanding grade for safety, quality and resource use.

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Cutting-edge safety and quality principles
Wellstar Paulding has earned top ratings by leading healthcare rating organizations.
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Innovative technology and design

Powered by a strong team of caregivers who are neighbors caring for neighbors

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Designed with patient comfort in mind

112 private inpatient rooms, we provide advanced medical, surgical and nursing care

Upcoming Events

View All Events

For the health and safety of our communities during the COVID-19 pandemic, all events and classes are limited. For a complete list, see our event calendar.

News


story

Wellstar Paulding Hospital Expands Cardiac Services with New Procedures

Wellstar Paulding Hospital is now offering device implantations and catheter ablations in a new, state-of-the-art heart care lab, expanding the hospital’s cardiology services.

If you have a heart rhythm disorder and need a permanent cardiac device like a pacemaker or defibrillator implanted, Paulding’s cardiologists now offer these procedures close to home with qualified, compassionate providers who will take the time to get to know your needs. 

Your care team will continue to support you after the device is implanted, too. Your electrophysiologist will ensure your device continues to work properly and check the battery life, and you’ll be able to work with our experts to create a personalized diet, exercise, lifestyle and medication plan to keep your heart in top shape.

Paulding also offers another solution for arrhythmia — catheter ablations. During this procedure, a small tube is inserted into a blood vessel, then guided to the heart to scar areas of tissue that are causing the abnormal heart rhythm. The scars block the electrical impulses that cause the abnormal rhythm. 

Wellstar Cardiac Electrophysiologist Dr. Anand Kenia is performing these procedures at Paulding and sees patients in Hiram. To make an appointment with Dr. Kenia, call (678) 324-4444. 

Keep Reading

Publications & Articles


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Wellstar Paulding Hospital Designated a Level IV Trauma Center

When kids or adults are injured, a specialized trauma team is ready 24/7 in Paulding County to provide high-quality patient care. As a result of its commitment to advanced trauma care, Wellstar Paulding Hospital was recently designated a Level IV Trauma Center by the Georgia Department of Public Health (DPH). Level IV Trauma Centers demonstrate the ability to provide advanced trauma life support prior to transfer of patients to a higher-level trauma center when necessary.

“Wellstar Paulding Hospital is part of the largest trauma network in the state, delivering compassionate, high-quality care to people in our community suffering from accidents, incidents and injuries,” said Frances Van Beek, assistant vice president of Trauma & Neuro Services for Wellstar Health System. “Patients benefit from our team’s tight-knit communication and collaboration, as well as our physician and caregiver expertise that enables us to save lives every day.”

Keep reading
Published on: November 2021
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Wellstar Paulding Hospital Achieves Magnet® Recognition for Nursing Excellence

Wellstar Health System announces that Wellstar Paulding Hospital achieved global Magnet recognition in October. This honor is a reflection of its nursing professionalism, teamwork and excellence in patient care. The American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program® distinguishes organizations that meet rigorous standards for nursing excellence. Wellstar Paulding Hospital is only the 12th hospital in the state of Georgia to receive this recognition.

With this credential, Wellstar Paulding Hospital joins the global community of Magnet-recognized organizations. Only a small and select group of U.S. healthcare organizations have achieved Magnet recognition due to the complex requirements and meticulous evaluation process. This prestigious honor further underscores Wellstar Paulding Hospital’s commitment to world-class, compassionate, and tailored care in all the communities we serve across Georgia.

“Magnet recognition provides our community with the ultimate benchmark to measure the quality of patient care,” said Jill Case-Wirth, chief nurse executive for Wellstar Health System. “Achieving Magnet recognition validates the culture of excellence that is a cornerstone of how we serve our community. It’s also tangible evidence of our nurses’ and interprofessional teams’ commitment to providing the very best care to our patients, of which we are extremely proud.”

Magnet recognition is the gold standard for nursing excellence and is a factor when the public considers healthcare organizations. U.S. News & World Report’s annual showcase of “America’s Best Hospitals” includes Magnet recognition in its ranking criteria for quality of inpatient care. 

Research demonstrates that Magnet recognition provides specific benefits to healthcare organizations and the communities they serve, such as:

  • Higher patient satisfaction with nurse communication, availability of help and receipt of discharge information. 
  • Lower risk of 30-day mortality and lower failure to rescue rates. 
  • Higher job satisfaction among nurses. 
  • Lower nurse reports of intentions to leave their positions.  

“Magnet recognition has many benefits — not just for the nurses who provide care, but also for the patients who receive that care,” said Vicky Hogue, vice president of Patient Services & chief nursing officer at Wellstar Paulding Hospital. “For example, changes in nursing practice are guided by research for better outcomes, which results in higher patient and employee satisfaction and a shorter patient stay.” 

The Magnet Model provides a framework for nursing practice, research, and measurement of outcomes. Through this framework, ANCC evaluates applicants across a number of components and dimensions to gauge an organization’s nursing excellence. The foundation of this model comprises various elements deemed essential to delivering superior patient care. These include the quality of nursing leadership and coordination and collaboration across specialties, as well as processes for measuring and improving the quality and delivery of care.

“Ultimately, this recognition aligns with the Wellstar Paulding’s culture of ‘Neighbors caring for Neighbors,” Hogue said.

Keep reading
Published on: November 2021
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