Wellstar Emergency Care
Expert Care When You Need It
We’re here when the unexpected happens, prepared and ready to treat medical emergencies with leading expertise, cutting-edge technology and compassionate care. We are open 24 hours a day, seven days a week, so you can get expert care when it matters most.
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Emergency Care at Wellstar
Across Wellstar Health System, we provide expert, life-saving emergency care that’s close to home, 24 hours a day. When you experience an unexpected health event, our highly-trained providers are ready with a full range of emergency services. Wellstar operates Georgia’s largest trauma care network. We have established the largest emergency department in the Southeast and the second largest in the country. Our well-trained team is here for you across eight emergency departments throughout metro Atlanta and West Georgia. We treat a full range of life-threatening emergency conditions, whether you are experiencing a heart attack or stroke, need emergency surgery or specialized care for a traumatic injury. At our Wellstar emergency departments, we treat patients of all ages and are well-prepared for the challenges which healthcare brings in each stage of life from infancy through older age. We offer women’s care which focuses on their specific needs and concerns. Within the broad net of our service community, you won’t have to travel far to find pediatric emergency care, as well, which gives our youngest patients specialized treatment options. Visiting any of our pediatric emergency departments, your child will feel better when they receive a kid-sized cast or height-matched crutches; you’ll feel better knowing their emergency healthcare is in compassionate, able hands. With more hospitals than any other system in the state recognized as Emergency Cardiac Care Centers, we deliver award-winning care with Level II, III and IV Trauma Centers and a dedicated Burn Center. The Joint Commission on hospital standards has designated many of our hospitals as Comprehensive, Primary or Remote Treatment Stroke Centers. Wellstar Kennestone Regional Medical Center and Wellstar North Fulton Medical Center are Comprehensive Stroke Centers, and Wellstar Kennestone is the first in Georgia designated a Comprehensive Cardiac Care Center. We’ve been awarded high distinctions like the Malcolm Baldrige National Quality Award, a congressional honor which recognizes quality management and performance excellence. Also, Wellstar is the first healthcare system in the nation certified by the International Association of Emergency Managers (IAEM), the premiere worldwide certification for Emergency Preparedness and Management. The Emergency Nurses Association (ENA) has awarded their Lantern Award to Wellstar Paulding Medical Center. This award recognizes emergency departments that demonstrate excellent practice and innovative performance through leadership, education, advocacy, and research. Our experienced physicians utilize the most advanced technology to bring you the best results. When healthcare providers at our facilities seek a higher level of specialized care for patients, our transfer center coordinates their rapid movement to the appropriate care facility. Along with our advanced emergency treatment capabilities, we provide comprehensive, fast-track care for less severe injuries, as well, with many of our emergency departments offering online check-in to get you seen even more efficiently. (Just tap or click “Book Now” at the top of this page, and select “Emergency Care” on the next page.)The health professionals of our Wellstar emergency departments are ready to take care of you. On every visit, you'll find welcoming compassion, steady hands, and world-class expertise to help you heal.
Trauma Care at Wellstar
Trauma is often a part of an emergency health crisis. That’s why our Emergency Care Departments are specially equipped to handle traumatic injuries. Wellstar Emergency Departments have become recognized go-to facilities in Georgia and the country for trauma-related emergency care. Wellstar Paulding Hospital and Wellstar West Georgia Medical Center are Level IV Trauma Centers. Wellstar Cobb Hospital is not only a Level III Trauma Center, but also a dedicated Wound Treatment and Burn Center. Wellstar Kennestone Regional Medical Center and Wellstar North Fulton Medical Center have both earned the Level II Trauma Center designation, two of only eight Level II Trauma Centers in Georgia. Trauma care encompasses a number of specialties with providers ready in an instant to take care of you. Interventions for traumatic injuries, including those from burns, falls, gunshot wounds and car accidents, are carried out by our trauma surgeons, poised and ready to meet moments of life-or-death decision making calmly and skillfully. The wide range of technology and treatments available at Wellstar gives trauma patients better outcomes and the hope of a full life after recovery. With one of the largest hospital systems in the state and thousands of specialists in our network, you can always get the care you need with Wellstar. No matter which hospital or medical facility you visit, our providers will seamlessly connect you with the full power of our entire healthcare network.We Serve Our Patients
At Wellstar, our professionals know that you are more than a diagnosis or condition, and that you trust our insights and expertise to get you well. Our expert healthcare providers make up a diverse team of highly-trained doctors, specialists and team members who are prepared to support you every step of the way. Our emergency departments are well-designed to handle all aspects of your emergency. Efficient arrival and intake processes help connect you to the care you need quickly. Innovative, functional floor layouts make the best use of clinical spaces to allow for more comfortable, effective care. Care zones keep patients and visitors safe and able to meet with doctors easily. Following healthcare industry best practices, we ensure patients are prioritized to receive the right level of care at the right time. In the middle of all this activity, you’ll find our Wellstar professionals always ready to assist with your specific health crisis and your needs with expert, individualized care.Our Care Team
Board-certified physicians and surgeons are the core of our emergency services, providing expert care that can make the difference between life and death. Their work is supported by advanced practice providers who carry out the procedures, testing and imaging that help lead to accurate diagnoses and treatment. Professional registered nurses deliver care with a warm bedside manner while listening carefully to your concerns and keeping you informed. For our emergency nursing staff, emergency care is their trained specialty. Other support team members all play their part in your well-being as they share Wellstar PeopleCare with you.What to Expect When You Arrive
Health emergencies create some of the most anxiety-provoking moments in life. What you’ll receive from our doctors, nurses and emergency team members is not only their keen medical skill, but also a sense of caring emotional support to get you through these tense times with confidence and clarity. We truly care about your overall health and are dedicated to serving the whole you with personalized, comprehensive care. When an emergency arises, the time it takes to reach care can be critical. To help us help you (or the patient) faster, please bring:- Identification
- Medications list
- If possible, any other important medical information about you (or the patient)
Awards & Recognition
As part of Wellstar Health System, our Emergency Departments have helped garner many prestigious distinctions. Here are just a few examples of the certifications and recognition our healthcare facilities have achieved as we’ve served you.- Certified Levels II, III and IV Trauma Centers
- Comprehensive and Emergency Cardiac Care Centers
- Comprehensive and Primary Stroke Centers
- Certified Chest Pain Centers
- Dedicated Wound Treatment and Burn Center
- Levels II and III Newborn Intensive Care Units (NICUs)
- Certification in Total Hip, Total Knee and Spine surgeries
- Safety Grade ‘A’ by Leapfrog Hospital Safety Group
- America’s 100 Best in Critical Care
- America’s 100 Best in Stroke Care
- America’s 100 Best in Pulmonary Care
- America’s 100 Best in Gastrointestinal Care
- General Surgery Excellence Award
- Vascular Surgery Excellence Award
- Beacon Award for Critical Care Excellence
- Member of the Mayo Clinic Care Network
- Top 5% in the country for overall clinical excellence
- Top 250 Best Hospitals
PeopleCare Stories
Our Services
- Weapon wounds
- Poisoning
- Drug overdoses
- Severe reaction to insect bites or stings
- Losing consciousness or collapsing
- Severe stomach pain, diarrhea, vomiting
- Appendicitis
- Choking
- Uncontrolled bleeding
- Severe mental confusion
- Suicidal thoughts
- Sudden pain that cannot be ignored
- Anemia
- Frostbite or heat exposure
- Severe flu symptoms
Our Locations
News
Highlights
Feeling Sick? Know Where to Go to Get Care in Douglas
Whether you experience an injury, minor illness or simply need a wellness exam, the most important step you can take is getting the care you need. That way, you can find trained experts for your specific medical needs, stay ahead of potential health issues or even help prevent existing conditions from worsening.
With primary, virtual, urgent and emergency care services available, as well as retail pharmacies, how do you decide which type of care is best for your medical situation? Learn the differences between each type of medical service Wellstar offers in Douglas County—so you don’t delay and get care right away.
WellstarON
In addition to virtual primary and specialty care appointments, we also provide virtual urgent care through WellstarON for minor medical concerns including allergies, sinus infections, strep throat or urinary tract infections.
Your WellstarON provider will offer the same personalized, tailored treatments you expect from us. That may include treatment recommendations and prescriptions to manage an immediate health issue, like an antibiotic or cough medicine.
After your WellstarON visit, all Wellstar providers, including your primary care provider or specialist, can see a record of your appointment. You will also be able to access it through MyChart. Keeping all of your trusted physicians in the know is just one way we provide you with continuity of care.
While virtual care is a convenient way to stay well, it should never be used in place of emergency care. If you are experiencing a life-threatening medical emergency, call 911 right away.
Primary care
Primary care is ongoing, comprehensive care and preventative medicine that helps you live a full, healthy life.
Your primary care provider gets to know you and your health history on a deeper level. That means they have a more holistic view of your overall wellness.
Services include:
- Annual wellness exams
- Health screenings, labs and imaging
- Care for chronic conditions, such as diabetes or high blood pressure
- Immunizations for children and adults
- Treatment for acute illness, such as the flu or colds
- Coordinating care with other specialists
- Physical and mental health concerns, such as weight loss or anxiety
Wellstar has three primary care locations in Douglas County:
8820 Hospital Drive
Douglasville, GA 30134
(770) 947-3000
6043 Prestley Mill Road, Suite B
Douglasville, GA 30134
(770) 941-8100
6095 Professional Parkway, Suite 100
Douglasville, GA 30134
(770) 920-2255
Urgent care
If you’re dealing with a minor injury or illness or need care after your physician’s regular office hours, going to urgent care is often the right choice. Wellstar Urgent Care centers provide quick, convenient care for non-emergency medical conditions.
Wellstar Urgent Care provides:
- Care for minor illnesses and injuries, such as coughs, colds, sprains and broken bones
- Treatment for medical issues like bites, burns and cuts
- COVID-19 testing and evaluation for patients 12 and older
- Lab and X-rays
- Sports physicals
- Occupational health services
- Worker’s compensation services
Check in online to reduce your wait time at Wellstar Urgent Care in Douglasville.
Emergency care
In a life-threatening medical emergency, every second counts. Never put off getting the proper care when lives are on the line. Remember, driving yourself to the emergency department is dangerous and may delay care, so call 911 for the fastest access to emergency care.
When the unexpected happens, Wellstar Douglas Medical Center is always ready in a medical emergency. Our trained team provides expert emergency care 24 hours a day for people of all ages. We also have a dedicated pediatric emergency room, specifically designed to treat children.
Recognize the signs of a medical emergency:
- Difficulty breathing or shortness of breath
- Chest discomfort or pain
- Severe abdominal pain
- Fainting or loss of consciousness
- Sudden dizziness, weakness or vision changes
- Sudden, severe pain
- Uncontrolled or severe bleeding
- Choking, coughing up blood or severe vomiting
- Suicidal or homicidal thoughts
- Changes in mental status, such as confusion or unusual behavior
- Traumatic injury due to a motor vehicle or other accidents
Newsroom
Wellstar North Fulton Medical Center Reverified a Level II Trauma Center
Wellstar Health System, which has one of the largest trauma networks in the state, is proud to announce that Wellstar North Fulton Medical Center was again verified as a Level II Trauma Center by the Georgia Department of Public Health (DPH) and American College of Surgeons (ACS). Wellstar North Fulton has been a Level II Trauma Center since 1987 and was the first in Georgia to be verified by the American College of Surgeons in 2015. This marks the third time the hospital has been designated a Level II Trauma Center, demonstrating its commitment to patients in their time of need.
The option to be verified by the ACS is voluntary and is in addition to the State of Georgia designations. Only a handful of trauma centers are verified by the ACS in Georgia, even though they have state designations.
“This designation represents a unique distinction for a community hospital because it demonstrates we are managing trauma cases according to the highest national standards,” said Mark Gravlee, MD, trauma medical director, Wellstar North Fulton Medical Center. “We are reevaluated by the ACS every three years and continue to meet their rigorous standards, so patients in North Fulton and surrounding communities can rest assured they’ll be cared for expertly and with excellence now and well into the future.”
Wellstar North Fulton’s highly skilled trauma team is ready 24/7 to save lives. Level II Trauma Centers provide 24-hour immediate coverage by general surgeons, as well as coverage by the specialties of orthopedic surgery, neurosurgery, anesthesiology, emergency medicine, radiology and critical care. They also offer trauma prevention and continuing education programs for staff, and a comprehensive quality assessment program. Wellstar North Fulton has board-certified trauma surgeons standing by to offer a heightened level of care.
“We are proud to receive this designation again, and more importantly, to be able to offer the advanced care our patients in Northeast Atlanta suffering from accidents, incidents and injuries need,” said Jon-Paul Croom, president, Wellstar North Fulton Medical Center and senior vice president, Wellstar Health System. “This designation is a shining example of our commitment to deliver world-class care to every patient, every time.”
Other trauma centers across the System include Wellstar Kennestone Regional Medical Center (Level II), Wellstar Cobb Medical Center (Level III), Wellstar West Georgia Medical Center (Level IV), and Wellstar Paulding Medical Center (Level IV). Wellstar’s Trauma Network serves patients across the state of Georgia, and the health system is proud to play a critical role in Georgia’s trauma network, collaborating with peers across the state to ensure patients receive the care they need.
Highlights
Feeling Sick? Know Where to Go to Get Care
Whether you experience an injury, minor illness or simply need a wellness exam, the most important step you can take is getting the care you need. That way, you can find trained experts for your specific medical needs, stay ahead of potential health issues or even help prevent your condition from worsening.
With primary, virtual, urgent and emergency care services available, as well as retail pharmacies, how do you decide which type of care is best for your medical situation? Learn the differences between each type of medical service so you don’t delay and get care right away.
Local Pharmacies
If you are ill and have minor symptoms, over-the-counter medications can help you feel better. At your local retail pharmacy, you can find over-the-counter treatments for minor conditions like colds. If your symptoms worsen or do not go away with over-the-counter treatments, contact your primary care provider or visit an urgent care location.
Local pharmacies also carry at-home COVID-19 tests, offering a convenient testing option for people who have been exposed or are experiencing mild symptoms of COVID-19.
Virtual Care
Whether you have a busy schedule or are just looking for a more convenient option, virtual appointments are an easy way to keep up with your health from anywhere.
At Wellstar, we offer virtual visits with both primary care providers and specialists — no matter if you are an established patient or not. Connect with your Wellstar provider over the phone or with video on a computer, smartphone or tablet.
If you’re an established patient, simply request a virtual visit through MyChart. If you don’t have an account, it’s easy to sign up for MyChart and keep all of your important health information in one secure space. You can also call your physician’s office directly and request a virtual appointment over the phone.
These days, many types of appointments can be done virtually, including consultations, care for chronic conditions and prescription management. In addition to virtual primary and specialty care appointments, we also provide virtual urgent care through WellstarON for minor medical concerns.
While virtual care is a convenient way to stay well, it should never be used in place of emergency care. If you are experiencing a life-threatening medical emergency, call 911 right away.
Primary Care
Primary care is ongoing, comprehensive care and preventative medicine that helps you live a full, healthy life.
Your primary care provider — either an internal or family medicine physician, pediatrician or OB/GYN, depending on your age and medical needs — gets to know you and your health history on a deeper level. That means they have a more accurate view of your overall wellness.
Services include:
- Annual wellness exams
- Health screenings, labs and imaging
- Care for chronic conditions, such as diabetes or high blood pressure
- Immunizations for children and adults
- Treatment for acute illness, such as the flu or colds
- Coordinating care with other specialists
- Physical and mental health concerns, such as weight loss or anxiety
Find a Wellstar primary care provider in your neighborhood.
Urgent Care
If you’re dealing with a minor injury or illness or need care after your physician’s regular office hours, going to urgent care is often the right choice. Wellstar Urgent Care Centers provide quick, convenient care for non-emergency medical conditions.
We also offer urgent care through WellstarON, which provides virtual health visits for minor medical concerns from the comfort and convenience of home.
Wellstar Urgent Care provides:
- Care for minor illnesses and injuries, such as coughs, colds, sprains and broken bones
- Treatment for medical issues like bites, burns and cuts
- COVID-19 testing and evaluation for patients 12 and older
- Lab and X-rays
- Sports physicals
- Occupational health services
- Worker’s compensation services
Find a Wellstar urgent care location near you or make a virtual urgent care appointment.
Emergency Care
In a life-threatening medical emergency, every second counts. Never put off getting the proper care when lives are on the line. Remember, driving yourself to the emergency department (ED) may delay care, so call 911 for the fastest access to emergency care.
When the unexpected happens, Wellstar is always ready in a medical emergency. Our trained team provides expert emergency care 24 hours a day for people of all ages. We even have several pediatric emergency room locations, specifically designed to treat children.
Recognize the signs of a medical emergency:
- Difficulty breathing or shortness of breath
- Chest discomfort or pain
- Severe abdominal pain
- Fainting or loss of consciousness
- Sudden dizziness, weakness or vision changes
- Sudden, severe pain
- Uncontrolled or severe bleeding
- Choking, coughing up blood or severe vomiting
- Suicidal or homicidal thoughts
- Changes in mental status, such as confusion or unusual behavior
- Traumatic injury due to a motor vehicle or other accidents
Find a Wellstar emergency department close to you. Remember, call 911 right away in a medical emergency. That way, care can begin sooner during the crucial time it takes to be transported to the hospital.