Wellstar Pediatric Emergency Departments

Whether you experience an injury, minor illness or simply need a wellness exam, the most important step you can take is getting the care you need. That way, you can find trained experts for your specific medical needs, stay ahead of potential health issues or even help prevent your condition from worsening. 

With primary, virtual, urgent and emergency care services available, as well as retail pharmacies, how do you decide which type of care is best for your medical situation? Learn the differences between each type of medical service so you don’t delay and get care right away. 

Local Pharmacies 

If you are ill and have minor symptoms, over-the-counter medications can help you feel better. At your local retail pharmacy, you can find over-the-counter treatments for minor conditions like colds. If your symptoms worsen or do not go away with over-the-counter treatments, contact your primary care provider or visit an urgent care location. 

Local pharmacies also carry at-home COVID-19 tests, offering a convenient testing option for people who have been exposed or are experiencing mild symptoms of COVID-19. 

Virtual Care 

Whether you have a busy schedule or are just looking for a more convenient option, virtual appointments are an easy way to keep up with your health from anywhere. 

At Wellstar, we offer virtual visits with both primary care providers and specialists — no matter if you are an established patient or not. Connect with your Wellstar provider over the phone or with video on a computer, smartphone or tablet. 

If you’re an established patient, simply request a virtual visit through MyChart. If you don’t have an account, it’s easy to sign up for MyChart and keep all of your important health information in one secure space. You can also call your physician’s office directly and request a virtual appointment over the phone. 

These days, many types of appointments can be done virtually, including consultations, care for chronic conditions and prescription management. In addition to virtual primary and specialty care appointments, we also provide virtual urgent care through WellstarON for minor medical concerns. 

While virtual care is a convenient way to stay well, it should never be used in place of emergency care. If you are experiencing a life-threatening medical emergency, call 911 right away. 

Primary Care 

Primary care is ongoing, comprehensive care and preventative medicine that helps you live a full, healthy life. 

Your primary care provider — either an internal or family medicine physician, pediatrician or OB/GYN, depending on your age and medical needs — gets to know you and your health history on a deeper level. That means they have a more accurate view of your overall wellness. 

Services include: 

• Annual wellness exams 
• Health screenings, labs and imaging 
• Care for chronic conditions, such as diabetes or high blood pressure 
• Immunizations for children and adults 
• Treatment for acute illness, such as the flu or colds 
• Coordinating care with other specialists 
• Physical and mental health concerns, such as weight loss or anxiety 

Find a Wellstar primary care provider in your neighborhood. 

Urgent Care 

If you’re dealing with a minor injury or illness or need care after your physician’s regular office hours, going to urgent care is often the right choice. Wellstar Urgent Care Centers provide quick, convenient care for non-emergency medical conditions. 

We also offer urgent care through WellstarON, which provides virtual health visits for minor medical concerns from the comfort and convenience of home. 

Wellstar Urgent Care provides: 

• Care for minor illnesses and injuries, such as coughs, colds, sprains and broken bones 
• Treatment for medical issues like bites, burns and cuts 
• COVID-19 testing and evaluation for patients 12 and older 
• Lab and X-rays 
• Sports physicals 
• Occupational health services 
• Worker’s compensation services 

Find a Wellstar urgent care location near you or make a virtual urgent care appointment. 

Emergency Care 

In a life-threatening medical emergency, every second counts. Never put off getting the proper care when lives are on the line. Remember, driving yourself to the emergency department (ED) may delay care, so call 911 for the fastest access to emergency care. 

When the unexpected happens, Wellstar is always ready in a medical emergency. Our trained team provides expert emergency care 24 hours a day for people of all ages. We even have several pediatric emergency room locations, specifically designed to treat children. 

Recognize the signs of a medical emergency: 

• Difficulty breathing or shortness of breath 
• Chest discomfort or pain 
• Severe abdominal pain 
• Fainting or loss of consciousness 
• Sudden dizziness, weakness or vision changes 
• Sudden, severe pain 
• Uncontrolled or severe bleeding 
• Choking, coughing up blood or severe vomiting 
• Suicidal or homicidal thoughts 
• Changes in mental status, such as confusion or unusual behavior 
• Traumatic injury due to a motor vehicle or other accidents 

Find a Wellstar emergency department close to you. Remember, call 911 right away in a medical emergency. That way, care can begin sooner during the crucial time it takes to be transported to the hospital. 

The new school year comes with a lot of change for children — a different classroom, teacher, peers and learning material. That change can cause anxiety in some children, especially if they struggle at school and are dreading the return. 

You can help your child start the school year with confidence by discussing any anxiety they may feel and talking through what they can expect.

“We have to make sure that kids are ready and comfortable,” said Wellstar Pediatrician Dr. Hebah Pranckun. “We should validate their feelings and let them know being nervous and anxious about school is normal.”

• Encourage conversations. Talk with children about the upcoming school year and some changes they can expect so they feel a bit more prepared. Role play any situations they’re nervous about and brainstorm possible solutions.
• Visit the school. If children are new to a school, especially if they are younger, arrange a time to visit the school and see the classroom.
• Plan ahead. After the first few days of school, check in with your child about how the year is going so far. Then, look ahead at what the rest of the year could be like.

Start the year strong with a wellness screening

One way to begin the school year with confidence is to have a healthy start and book a  preventative care check-up. While wellness screenings are important for helping children grow up healthy, going to the doctor can be a stressful or scary experience for some children. 

“I try to do whatever I can to make life better, whether it's treating their acute illness or helping them work through the troubles that they're having, so that when they leave my office, I've given them something to hold onto that is going to make life better for them,” said Wellstar Pediatrician Dr. Andrew Doyle.

Wellstar’s pediatricians will get to know the whole family and ease your child’s fears about their check-up.

“You have to get down on their level, whether that means squatting on the floor or sitting next to them on the table. Let them know that you're not a threat and this should be their comfort zone,” Dr. Pranckun said. “All the attention goes to them, whether it's a high-five or asking what their favorite sport is.”

Find a pediatrician near you and book your child’s back to school check-up so they start the year healthy.