Wellstar Pediatric Emergency Departments

Stephen Nowlin became unexpectedly paralyzed one day when preparing for a Fourth of July celebration with friends. A flight EMS team was called to transport him when the flight nurse on call, Hannah Carr, recognized the address of the accident—her childhood home. She flew her father to Wellstar Kennestone Regional Medical Center, a Level I Trauma Center, where he could have the fastest, most comprehensive trauma response—and a chance at full recovery.

When routine yard work went wrong

Preparing for his annual Fourth of July party, Stephen mowed his 13-acre property in Waco, Georgia. The routine chore took a terrifying turn when his mower flipped. Trapped underneath, he realized he was paralyzed. His friend soon discovered him lying there and called 911. 

Meanwhile, Stephen’s daughter, Hannah, was working that day as a flight nurse for a local air ambulance company. When the call came in about a 60-year-old man in a tractor accident, paralyzed, at her parents' address, she instantly knew who it was. Hannah and her air ambulance service partner were on their way. 

In good hands: first responders act fast

The local fire department and EMS arrived quickly, carefully removing the mower without moving Stephen. They transported him to a nearby landing zone where Hannah and her flight partner waited. As Stephen was loaded onto the helicopter, he told his daughter, “I just hope they can fix me.”

Hannah and her partner did a thorough, head-to-toe assessment for life-threatening injuries.

“I knew I was in good hands,” Stephen said. “She's going to take care of me better than anybody else would.”

On the flight to Wellstar Kennestone Regional Medical Center, a Level I Trauma Center, Hannah communicated with the hospital ahead of arrival. In emergency situations, it’s important the team is assembled and ready to perform care as fast as possible. Because of their collaboration, not a minute was wasted.

When a stroke or heart attack strikes, every second matters. Saving time could mean saving a life, and it’s crucial that medical treatment starts right away. That’s why in the case of a heart attack or stroke, call 911 immediately—don’t drive yourself or another person to the hospital. 

Emergency Medical Service crews are trained to start life-saving treatment on the way to the hospital, minimizing damage to your heart or brain. They can also conduct and interpret electrocardiograms to diagnose a heart attack in the ambulance. 

You also don’t want to drive if you are experiencing a heart attack or stroke yourself because your condition could worsen on the way to the emergency department and impact your ability to stay safe on the road. 

“If you're having an emergency, which could be severe abdominal pain, chest pain, shortness of breath, weakness that you can't really explain, you've got to call 911,” said Dr. Ed Malcom, an emergency medicine physician at Wellstar North Fulton Medical Center. “The ambulance and the EMS services will get you to the emergency department in a safe way, and we will get you taken care of.” 

When a patient has a heart attack, ambulance crews communicate with our cardiac team on the way to the hospital, bypassing the emergency department and diverting directly to the cardiac catheterization lab, where our team is ready to restore blood flow to your heart. Calling 911 means reopening the heart artery sooner. And when someone has a stroke, it’s also crucial to take action right away—the sooner you seek treatment, the more brainpower can be saved. 

“Time is the most important factor,” said Wellstar Neurosurgeon Dr. Benjamin Zussman. “Saving time can be the difference between having a permanent stroke or making a good recovery.” 

To learn more about how Wellstar treats heart attacks and strokes, visit our heart care and neuro care pages.