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Article Category: Highlights

Feeling Sick? Know Where to Go to Get Care

Published on January 15, 2025

Last updated 10:47 AM April 21, 2025

Illustration of person with thought bubbles representing staying home, pharmacies, virtual care, primary care and emergency care

Whether you experience an injury, minor illness or simply need a wellness exam, the most important step you can take is getting the care you need. That way, you can find trained experts for your specific medical needs, stay ahead of potential health issues or even help prevent your condition from worsening. 

With primary, virtual, urgent and emergency care services available, as well as retail pharmacies, how do you decide which type of care is best for your medical situation? Learn the differences between each type of medical service so you don’t delay and get care right away. 

I have been exposed to COVID-19 and I want a test: local pharmacy, stay home. I have a runny nose and fatigue: Virtual Urgent Care, Wellstar primary care/pediatrician, Wellstar Urgent Care, local pharmacy, stay home. My child has a fever, decreased appetite and/or is wheezing: Wellstar primary care/pediatrician, Wellstar Urgent Care, Wellstar emergency room. I’m COVID-19 positive and have mild symptoms: Virtual Urgent Care, Wellstar primary care/pediatrician, Wellstar Urgent Care, local pharmacy, stay home. I’m COVID-19 positive and have severe symptoms: Wellstar emergency room. I’m having trouble breathing: Wellstar emergency room. My child is having trouble breathing: Wellstar emergency room.   

Local Pharmacies 

If you are ill and have minor symptoms, over-the-counter medications can help you feel better. At your local retail pharmacy, you can find over-the-counter treatments for minor conditions like colds. If your symptoms worsen or do not go away with over-the-counter treatments, contact your primary care team or visit an urgent care location. 

Local pharmacies also carry at-home COVID-19 tests, offering a convenient testing option for people who have been exposed or are experiencing mild symptoms of COVID-19. 

Virtual Care 

Whether you have a busy schedule or are just looking for a more convenient option, virtual appointments are an easy way to keep up with your health from anywhere. 

At Wellstar, we offer virtual visits with both primary care clinicians and specialists—no matter if you are an established patient or not. Connect with your Wellstar care team over the phone or with video on a computer, smartphone or tablet. 

If you’re an established patient, simply request a virtual visit through MyChart. If you don’t have an account, it’s easy to sign up for MyChart and keep all of your important health information in one secure space. You can also call your physician’s office directly and request a virtual appointment over the phone. 

These days, many types of appointments can be done virtually, including consultations, care for chronic conditions and prescription management. In addition to virtual primary and specialty care appointments, we also provide a Virtual Urgent Care service for minor medical concerns. 

While virtual care is a convenient way to stay well, it should never be used in place of emergency care. If you are experiencing a life-threatening medical emergency, call 911 right away. 

Primary Care 

Primary care is ongoing, comprehensive care and preventative medicine that helps you live a full, healthy life. 

Your primary care clinician—either an internal or family medicine physician, pediatrician or OB/GYN, depending on your age and medical needs—gets to know you and your health history on a deeper level. That means they have a more accurate view of your overall wellness. 

Services include: 

  • Annual wellness exams 
  • Health screenings, labs and imaging 
  • Care for chronic conditions, such as diabetes or high blood pressure 
  • Immunizations for children and adults 
  • Treatment for acute illness, such as the flu or colds 
  • Coordinating care with other specialists 
  • Physical and mental health concerns, such as weight loss or anxiety 

Find a Wellstar primary care location in your neighborhood. 

Urgent Care 

If you’re dealing with a minor injury or illness or need care after your physician’s regular office hours, going to urgent care is often the right choice. Wellstar Urgent Care Centers provide quick, convenient care for non-emergency medical conditions. 

We also offer Virtual Urgent Care, which provides virtual health visits for minor medical concerns from the comfort and convenience of home. 

Wellstar Urgent Care provides: 

  • Care for minor illnesses and injuries, such as coughs, colds, sprains and broken bones 
  • Treatment for medical issues like bites, burns and cuts 
  • COVID-19 testing and evaluation for patients 12 and older 
  • Lab and X-rays 
  • Sports physicals 
  • Occupational health services 
  • Worker’s compensation services 

Find a Wellstar urgent care location near you or make a virtual urgent care appointment. 

Emergency Care 

In a life-threatening medical emergency, every second counts. Never put off getting the proper care when lives are on the line. Remember, driving yourself to the emergency department (ED) may delay care, so call 911 for the fastest access to emergency care. 

When the unexpected happens, Wellstar is always ready in a medical emergency. Our trained team provides expert emergency care 24 hours a day for people of all ages. We even have several pediatric emergency room locations, specifically designed to treat children. 

Recognize the signs of a medical emergency: 

  • Difficulty breathing or shortness of breath 
  • Chest discomfort or pain 
  • Severe abdominal pain 
  • Fainting or loss of consciousness 
  • Sudden dizziness, weakness or vision changes 
  • Sudden, severe pain 
  • Uncontrolled or severe bleeding 
  • Choking, coughing up blood or severe vomiting 
  • Suicidal or homicidal thoughts 
  • Changes in mental status, such as confusion or unusual behavior 
  • Traumatic injury due to a motor vehicle or other accidents 

Find a Wellstar emergency department close to you. Remember, call 911 right away in a medical emergency. That way, care can begin sooner during the crucial time it takes to be transported to the hospital. 

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Person breathing

Highlights

Make Lung Health Your Habit

Whether you’re running a marathon or simply running errands, having healthy lungs helps you to live comfortably and do the activities you enjoy.

Lung health is an important part of overall wellness. It’s best to prevent health issues before they start, and Wellstar experts will partner with you to personalize a plan to keep your lungs healthy. 

Book an appointment online to check in with a clinician about your lung health and follow these tips to breathe a little easier.

Don’t smoke or vape

If you are a smoker, keep in mind that there are both short-term and long-term benefits to quitting. One to nine months after the last cigarette, your shortness of breath should decrease. Within 10 years of quitting, a former smoker's risk of developing lung cancer is 30% to 50% below that of a person who continues to smoke.

Also, if you don’t smoke, do not pick up the habit. Nicotine is highly addictive, even more so than many other drugs including narcotic opiates, according to Wellstar Pulmonologist Dr. Hitendra Patel.

Dr. Patel said that vaping is gaining popularity, especially among younger people. However, vaping irritates a person’s airways and increases their risk of asthma.

“Nothing but air should go in and out of the lungs,” Dr. Patel said. “Any other chemical or substance, or inhalation of smoke of any kind, is going to be detrimental and harmful.”

Wellstar Primary Care Physician Dr. Jignesh Dholaria said misinformation about vaping is common.

“People have the notion that vaping is somehow safer and that it doesn’t have the same chemicals that cigarettes do,” Dr. Dholaria said. “We’re seeing a lot more harmful effects from vaping just because we don’t always know all the chemicals that are in these vapes. That has caused a lot more lung-related injuries.”

Get your exercise and sleep

While staying active is a critical component of overall wellness, it’s especially important to keep your lungs in top shape.

“As you’re breathing in and out, getting rid of carbon dioxide and inhaling more oxygen, that helps your tissues, which helps you feel better overall,” Dr. Dholaria said.

Even if it is raining—or if pollutants are especially high that day and you’re worried about lung irritation—there are ways to get your steps in. Dr. Patel recommends going to an air-conditioned shopping mall or store to get some exercise if being outside is not an option.

“Continuing to exercise to the fullest of your body’s ability is an important step of maintaining whatever lung health you have,” Dr. Patel said. “If you start with healthy lungs, staying on an exercise program and regimen is vital.”

Balance that exercise with some rest, too. Dr. Patel, who is also the medical director of the Wellstar sleep program, said being well-rested can ward off sickness, including some respiratory illnesses.

“If you don’t sleep well, that means your immune system is not going to function as well as it should,” he said.

Try breathing exercises

In addition to getting your sleep, some relaxation and breathing techniques can have benefits for both mental wellness and lung health. 

Dr. Patel recommends “4-7-8 breathing,” which involves inhaling for four seconds, holding your breath for seven seconds and then exhaling for eight seconds.

Benefits of breathing exercises may include lower stress and anxiety levels, lower blood pressure and better sleep.

Manage your asthma

If you have asthma, know your lungs and avoid the environmental triggers that cause the condition to flare up, Dr. Patel said. Common triggers include pet dander, seasonal changes, allergens like perfume and smoke inhalation. 

Asthma can also run in families, although there is often no specific reason why a person develops asthma, Dr. Patel said.

“Sometimes people underestimate how bad asthma can be,” Dr. Patel said.

If you have asthma, see your primary care physician to monitor your lung health. Pulmonologists specialize in caring for people’s lungs, and they often collaborate with primary care clinicians to create personalized plans to manage their patients’ asthma.

Ask your care team about screenings

Early detection is key in cancer treatment, but many lung cancers present in later stages, Dr. Patel said.

“In that area in the middle of the lungs and the middle of the chest, there are no pain fibers or pain sensors in there,” Dr. Patel said. “If a tumor occurs there, patients don’t know it. They don’t feel it, and it doesn’t hurt them.”

Lung cancer is sometimes found when it spreads and causes complications, Dr. Patel said.

If you are at increased risk for developing lung cancer, ask your care team about screenings. You should consider screenings if you are a current or past smoker. Visit our lung cancer screening page to learn more about if screening, which involves low-dose CT scans, could benefit you. To keep up with your lung health, find a Wellstar physician near you.

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Doctor speaking with patient

Highlights

Wellstar Opens New Locations in Metro Atlanta

To serve our community’s growing healthcare needs, Wellstar has opened new urgent care, primary care and pediatric locations in Metro Atlanta.

Wellstar Primary Care

Primary care is ongoing, comprehensive care and preventative medicine that helps you live a full, healthy life. Services include wellness exams, vaccinations, treatment for acute illnesses like flu and management of chronic conditions such as diabetes. Wellstar Primary Care often has same-day or next-day availability and is welcoming new patients. Visit our new locations at:

Douglasville

2710 Fairburn Road, Suite 150

(943) 202-8560

Kennesaw

1550 Due West Rd NW, Suite 100

(943) 202-8520

Villa Rica

662 Carrollton Villa Rica Highway, Suite 200

(943) 202-8560

Wellstar Pediatrics

From wellness checkups and immunizations to chronic and complex conditions, Wellstar Children's of Georgia focuses on the physical, mental and emotional well-being of every patient, helping families navigate care with confidence. Visit our new location at: 

Douglasville

2710 Fairburn Road, Suite 100

(943) 202-8660

Wellstar Urgent Care 

If you’re dealing with a minor injury or illness or need care after your physician’s regular office hours, going to urgent care is often the right choice. Wellstar Urgent Care centers provide quick, convenient care for non-emergency medical conditions such as coughs, colds, sprains, broken bones and minor bites, burns and cuts. Visit our new locations at:

Douglasville

2710 Fairburn Road, Suite 175

(943) 202-8640

Check in at this location

Kennesaw

1550 Due West Rd NW, Suite 150

(470) 986-7302

Check in at this location

Villa Rica

662 Carrollton Villa Rica Highway, Suite 100

(943) 202-8590

Check in at this location

 

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Healthcare provider checks girl's temperature

Highlights

How Urgent Care Answers Many Healthcare Needs

The Weekly Check-up Atlanta

More patients of all ages, from young adults to busy families and seniors, are visiting Wellstar Urgent Care, attracted by the convenience and accessibility to skilled providers.

Urgent care is the appropriate first stop for many non-emergency situations, such as respiratory ailments, sports injuries and falls. You can make same-day appointments, walk in to one of our Urgent Care Centers or have a Virtual Urgent Care visit.

“It’s great for patients to have a place they know they can get in that day if they need to—for themselves or for their children,” said Dr. Andrew Thornton, a family medicine physician. Dr. Thornton is the lead physician at Wellstar Urgent Care in Holly Springs, Alpharetta and Woodstock.

“What I do to help patients in urgent care is very rewarding, and I think it fills a huge need in healthcare today.”

Need a visit quickly? Urgent care may be the answer

Many Wellstar Urgent Care locations have extended hours and are equipped to diagnose and treat illnesses and injuries, such as:

  • Cough, congestion, sore throat, fever and body aches
  • Stomach aches and distress
  • Respiratory viruses, such as flu, COVID-19 and respiratory syncytial virus (RSV)
  • Sprains, strains and broken bones
  • Injuries from falls, workplace accidents or sports

The centers have X-ray and CT scanning equipment, and you can get school and sports physicals. The centers also administer vaccines recommended by clinicians to prevent serious illnesses.

Urgent care can help avoid unnecessary and costly emergency room visits. But it's important to remember that the Emergency Department is the right place in any potentially life-threatening situation. Dr. Thornton advised that you should head to the emergency room if you have any of these symptoms:

  • Severe chest pain, especially with tightness or squeezing
  • Open wounds with uncontrolled or rapid bleeding
  • Sudden severe pain
  • Traumatic injury, such as from a motor vehicle accident
  • Active shortness of breath
  • Suicidal thoughts
  • Stroke-like symptoms, such as:
    • Trouble speaking
    • Sudden difficulty walking
    • Arm or leg weakness
    • Sudden vision loss
    • Confusion

Urgent care fills some of today’s healthcare gaps

Wellstar is continually seeking ways to meet the evolving needs and preferences of patients and our communities.

A Kaiser Family Foundation 2018 poll found that 45% of adults ages 18 to 29 didn’t have a primary care provider. The number was 28% for adults ages 30 to 49.

Not having a primary care provider leaves you with few options if you become ill or injured. It also means you aren’t getting care that could detect serious illnesses early, when they are more treatable.

Find a primary care provider near you.

It’s not surprising that many Gen Z and millennial patients use urgent care. According to an article in The  Journal of Urgent Care Medicine, around 36% reported having been to an urgent care clinic in the past six months.

Busy families are also frequent visitors to urgent care, a fact that Dr. Thornton said he understands firsthand as parent to two children involved in sports.

Among the common injuries Dr. Thornton sees in urgent care are sports injuries, including concussions.

“As a parent, I’ve experienced the anxiety you feel when your child is suddenly sick or hurt and you don’t know if you can get in with the pediatrician that day,” he said.

Technology ties Urgent Care Centers to Wellstar specialists and services

As busy as they may become, urgent care physicians always take the time you need.

Clinicians can use electronic medical records to review your medication list, past test results and other health information. The same system allows urgent care providers to refer you for follow-up with primary care or other specialists at Wellstar.

Often, patients come to urgent care for a provider’s note to explain why they missed work or school. “We’re always happy to see you and provide the documentation you need,” Dr. Thornton said. “But while you’re here, we will do a physical exam. We can also do testing when indicated."

Another benefit to patient care is a mobile application that records patient-provider conversations, transcribes the recordings and drafts a clinical note. Dr. Thornton said the technology frees providers to observe you closely and focus on what you’re saying.

“Patients appreciate anything we can do to keep our focus on them, especially in urgent care,” he said. “It’s a fast-paced environment. We want to be able to give them every minute that we have.”

Learn more about Wellstar Urgent Care

  • Know where to go to get care —urgent care, ER, primary care or pharmacy—based on your symptoms and situation.
  • Find a Wellstar Urgent Care Center or book a virtual visit.
  • Sign up for Wellstar MyChart so you’re ready to make an urgent care visit the next time you or a family member needs one.
  • Listen to Dr. Thornton discuss Wellstar Urgent Care practice on 95.5 WSB’s The Weekly Check-Up.
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