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Article Category: Highlights

Feeling Sick? Know Where to Go to Get Care

Published on January 15, 2025

Last updated 10:47 AM April 21, 2025

Illustration of person with thought bubbles representing staying home, pharmacies, virtual care, primary care and emergency care

Whether you experience an injury, minor illness or simply need a wellness exam, the most important step you can take is getting the care you need. That way, you can find trained experts for your specific medical needs, stay ahead of potential health issues or even help prevent your condition from worsening. 

With primary, virtual, urgent and emergency care services available, as well as retail pharmacies, how do you decide which type of care is best for your medical situation? Learn the differences between each type of medical service so you don’t delay and get care right away. 

I have been exposed to COVID-19 and I want a test: local pharmacy, stay home. I have a runny nose and fatigue: Virtual Urgent Care, Wellstar primary care/pediatrician, Wellstar Urgent Care, local pharmacy, stay home. My child has a fever, decreased appetite and/or is wheezing: Wellstar primary care/pediatrician, Wellstar Urgent Care, Wellstar emergency room. I’m COVID-19 positive and have mild symptoms: Virtual Urgent Care, Wellstar primary care/pediatrician, Wellstar Urgent Care, local pharmacy, stay home. I’m COVID-19 positive and have severe symptoms: Wellstar emergency room. I’m having trouble breathing: Wellstar emergency room. My child is having trouble breathing: Wellstar emergency room.   

Local Pharmacies 

If you are ill and have minor symptoms, over-the-counter medications can help you feel better. At your local retail pharmacy, you can find over-the-counter treatments for minor conditions like colds. If your symptoms worsen or do not go away with over-the-counter treatments, contact your primary care team or visit an urgent care location. 

Local pharmacies also carry at-home COVID-19 tests, offering a convenient testing option for people who have been exposed or are experiencing mild symptoms of COVID-19. 

Virtual Care 

Whether you have a busy schedule or are just looking for a more convenient option, virtual appointments are an easy way to keep up with your health from anywhere. 

At Wellstar, we offer virtual visits with both primary care clinicians and specialists—no matter if you are an established patient or not. Connect with your Wellstar care team over the phone or with video on a computer, smartphone or tablet. 

If you’re an established patient, simply request a virtual visit through MyChart. If you don’t have an account, it’s easy to sign up for MyChart and keep all of your important health information in one secure space. You can also call your physician’s office directly and request a virtual appointment over the phone. 

These days, many types of appointments can be done virtually, including consultations, care for chronic conditions and prescription management. In addition to virtual primary and specialty care appointments, we also provide a Virtual Urgent Care service for minor medical concerns. 

While virtual care is a convenient way to stay well, it should never be used in place of emergency care. If you are experiencing a life-threatening medical emergency, call 911 right away. 

Primary Care 

Primary care is ongoing, comprehensive care and preventative medicine that helps you live a full, healthy life. 

Your primary care clinician—either an internal or family medicine physician, pediatrician or OB/GYN, depending on your age and medical needs—gets to know you and your health history on a deeper level. That means they have a more accurate view of your overall wellness. 

Services include: 

  • Annual wellness exams 
  • Health screenings, labs and imaging 
  • Care for chronic conditions, such as diabetes or high blood pressure 
  • Immunizations for children and adults 
  • Treatment for acute illness, such as the flu or colds 
  • Coordinating care with other specialists 
  • Physical and mental health concerns, such as weight loss or anxiety 

Find a Wellstar primary care location in your neighborhood. 

Urgent Care 

If you’re dealing with a minor injury or illness or need care after your physician’s regular office hours, going to urgent care is often the right choice. Wellstar Urgent Care Centers provide quick, convenient care for non-emergency medical conditions. 

We also offer Virtual Urgent Care, which provides virtual health visits for minor medical concerns from the comfort and convenience of home. 

Wellstar Urgent Care provides: 

  • Care for minor illnesses and injuries, such as coughs, colds, sprains and broken bones 
  • Treatment for medical issues like bites, burns and cuts 
  • COVID-19 testing and evaluation for patients 12 and older 
  • Lab and X-rays 
  • Sports physicals 
  • Occupational health services 
  • Worker’s compensation services 

Find a Wellstar urgent care location near you or make a virtual urgent care appointment. 

Emergency Care 

In a life-threatening medical emergency, every second counts. Never put off getting the proper care when lives are on the line. Remember, driving yourself to the emergency department (ED) may delay care, so call 911 for the fastest access to emergency care. 

When the unexpected happens, Wellstar is always ready in a medical emergency. Our trained team provides expert emergency care 24 hours a day for people of all ages. We even have several pediatric emergency room locations, specifically designed to treat children. 

Recognize the signs of a medical emergency: 

  • Difficulty breathing or shortness of breath 
  • Chest discomfort or pain 
  • Severe abdominal pain 
  • Fainting or loss of consciousness 
  • Sudden dizziness, weakness or vision changes 
  • Sudden, severe pain 
  • Uncontrolled or severe bleeding 
  • Choking, coughing up blood or severe vomiting 
  • Suicidal or homicidal thoughts 
  • Changes in mental status, such as confusion or unusual behavior 
  • Traumatic injury due to a motor vehicle or other accidents 

Find a Wellstar emergency department close to you. Remember, call 911 right away in a medical emergency. That way, care can begin sooner during the crucial time it takes to be transported to the hospital. 

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Highlights

Primary Care Opens Doors to Behavioral Health at Wellstar

What started as a research study has grown into a systemwide commitment at Wellstar to improve access to mental and emotional healthcare. By embedding licensed mental health practitioners in the primary care settings, Wellstar is making it easier for patients to receive behavioral health services alongside their routine medical care. 

Today, licensed clinical social workers (LCSW) work alongside primary care providers and pediatricians in more than a dozen Wellstar practices. And there are plans to grow that number.

“With social workers just steps away from an exam room, primary care physicians can make ‘warm handoffs’ for immediate behavioral health support,” said Dr. Jeffrey Tharp, chief medicine division officer for Wellstar.

“It helps lower barriers to mental health and substance use disorder treatment. And it removes some of the stigma some people associate with mental healthcare.”

Dr. Sophie Arkin, a psychologist in Wellstar’s Suicide Prevention department, said, “This is a great way to reach people who might otherwise fall through the cracks. It gives them a real opportunity to live a different life.”

Primary care clinicians connect adults to behavioral health specialists

Nearly 10 years ago, Wellstar was one of several health systems nationally that participated in a study of the effects of placing behavioral health clinicians in primary care.

The need is significant. Mental illness and substance use disorders are prevalent throughout the U.S. According to the 2024 State of Mental Health in America report, 22.5% of adults in Georgia had a mental illness in the past year. The report also said that 17% had a substance use disorder.

Primary care physicians at Wellstar routinely screen patients for depression, suicidal thoughts and alcohol or drug use. In other cases, they learn from conversations that patients may have:

  • Anxiety or panic disorders
  • Sleep disturbances
  • Stress related to work, family life or finances
  • Grief or unresolved trauma

Introducing the behavioral health clinician

When behavioral concerns emerge, the primary care team introduces the on-site clinical social worker. This specialist conducts an in-depth assessment to determine the next best steps for the patient. This is typically a short-term series of sessions that may lead to referrals to psychiatrists, psychologists or Wellstar’s suicide prevention team.

“One of the biggest strengths of this model is credibility,” Dr. Tharp said. “If a physician or nurse practitioner you trust says, ‘We have a counselor here I’d like you to meet,’ the patient is more likely to follow through.”

This model has proven especially effective for patients who are less likely to seek mental health support, such as men, seniors and caregivers.

Where primary and behavioral health cross paths

People with chronic conditions like diabetes, digestive disorders and kidney disease sometimes have or develop mental health conditions like depression and anxiety. As a result, patients may find it harder to:

  • Get the follow-up testing and care they need
  • Follow nutrition and exercise instructions
  • Take medications according to their doctor’s instructions

Not treating behavioral health issues can contribute to patients’ worsening physical health and higher medical costs.

Conversely, many patients may go to their primary care physician because they’re having trouble breathing, their heart is pounding or they have frequent headaches. Or they’re sweating or feel faint, dizzy or nauseated.

Those can be signs of a medical problem. They can also be symptoms of an emotional or mental health issue. In that case, a behavioral health clinician is around the office corner.

“We know that stress and anxiety show up in lots of different ways in the body. Understanding that allows people to adopt a new philosophy about how to take care of themselves,” Dr. Arkin said.

Pediatricians screen and refer children for behavioral health

Childhood and adolescence are critical periods in development. Mental health issues can affect a child’s ability to learn, grow and develop healthy relationships both now and as an adult.

Pediatricians routinely screen children for behavioral health concerns. They ask questions about social, emotional and behavioral development. Screenings for autism risk begin in early childhood and depression screenings begin at age 12.

At Wellstar KenMar Pediatrics in Marietta and Kennesaw, pediatricians turn to their in-house behavioral health partner, Dr. Kayla Fitch. Common reasons to refer include:

  • Behavior challenges
  • Feeding disorders, such as extreme picky eating
  • Mental health issues among children with chronic or acute illnesses
  • Requests for attention deficit hyperactivity disorder (ADHD) evaluations
  • Severe social or separation anxiety

While under her care, Dr. Fitch screens patients for anxiety and suicide risk.

“One of the things I’m the most passionate about is early anxiety treatment for kids. We can help kids when they’re 4, 5, 6 years old,” Dr. Fitch said. “I teach parents basic concepts around how to expose their children to anxiety-producing situations to decrease their anxiety.”

She helps children learn “coping strategies, like deep breathing and muscle relaxation. These are things kids can benefit from if we teach them creatively.”

Growing commitment to integrated care

Wellstar’s primary care model continues to evolve to meet the behavioral health needs of patients throughout their life. Time will bring even more collaboration and improved outcomes.

“It serves everyone—patients, families and doctors—to create these seamless connections between primary and behavioral health practitioners,” Dr. Tharp said. “We see the benefits every single day in our patients’ health and their outlooks.”

Learn more about behavioral health at Wellstar.

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Highlights

Wellstar Opens New Locations in Douglasville & Villa Rica

To serve our community’s growing healthcare needs, Wellstar has opened new urgent care, primary care and pediatric locations in Douglasville and Villa Rica.

Wellstar Urgent Care 

If you’re dealing with a minor injury or illness or need care after your physician’s regular office hours, going to urgent care is often the right choice. Wellstar Urgent Care centers provide quick, convenient care for non-emergency medical conditions such as coughs, colds, sprains, broken bones and minor bites, burns and cuts. Visit our new locations at:

Douglasville
2710 Fairburn Road, Suite 175
(943) 202-8640

Check in at this location

Villa Rica
662 Carrollton Villa Rica Highway, Suite 100
(943) 202-8590

Check in at this location

Wellstar Primary Care

Primary care is ongoing, comprehensive care and preventative medicine that helps you live a full, healthy life. Services include wellness exams, vaccinations, treatment for acute illnesses like flu and management of chronic conditions such as diabetes. Wellstar Primary Care often has same-day or next-day availability and is welcoming new patients. Visit our new locations at:

Douglasville
2710 Fairburn Road, Suite 150
(943) 202-8560

 

Villa Rica
662 Carrollton Villa Rica Highway, Suite 200
(943) 202-8560

Wellstar Pediatrics

From wellness checkups and immunizations to chronic and complex conditions, Wellstar Children's of Georgia focuses on the physical, mental and emotional well-being of every patient, helping families navigate care with confidence. Visit our new location at: 

Douglasville
2710 Fairburn Road, Suite 100
(943) 202-8660

 Photos of Douglasville and Villa Rica locations 

 

Keep reading
Illustration of a lung scan

Highlights

Wellstar Experts Collaborate to Help People Fight Lung Cancer

From catching cancer to following through with expert care, Wellstar ensures patients never have to fight lung cancer alone.

We are dedicated to early intervention in lung cancer, which improves outcomes for patients. After detection of an abnormality on a CT scan, patients are immediately surrounded by an interdisciplinary support team devoted to their well-being.

Identifying lung cancer early

If you are at increased risk for developing lung cancer, talk to your care team about screenings. With a low-dose CT scan of the chest, it only takes a few seconds to check in on your lung health. These screenings are offered at several Wellstar imaging centers.

The United States Preventive Services Task Force has revised lung screening guidelines. Patients may qualify for screening if they are 50 to 80 years old and smoked for 20 years. If they are a former smoker, they may qualify if they quit less than 15 years ago.

“Finding lung cancer early leads to better outcomes, and screening with CT scans is recommended as the only proven way to minimize delay in diagnosis,” said Wellstar Thoracic Surgeon Dr. Daniel Fortes.

Because finding cancer and starting treatment sooner can be life-saving, Wellstar has invested in one of the nation's largest lung screening programs and an incidental nodule program. When people come into a hospital seeking care for something else—whether that be a health condition like appendicitis or a traumatic event like a motorcycle accident—they might get a scan of the abdomen or chest that also shows portions of the lungs.

Using artificial intelligence, reports of those scans are fed to report coordinators, categorized based on their risk level and if a patient is higher-risk, forwarded to nurse navigators for review. Nurse navigators consult with physicians about the findings, and Wellstar can then initiate care if cancer is suspected.

The program, which started in fall 2020, has identified a total of 203 lung cancers and 22 other types of cancer, as of November 2025.

Expert care and support at every step

From the very beginning, people with lung cancer at Wellstar are surrounded by a team of experts. Rather than go through the time-consuming process of driving to multiple appointments with different specialists, patients meet with all these physicians in one place.

The Wellstar Lung Cancer STAT Clinic—at Wellstar Cobb, Wellstar Douglas, Wellstar Kennestone, Wellstar North Fulton, Wellstar Paulding and Wellstar West Georgia Medical Centers, as well as Wellstar Cherokee Health Park and the Thoracic NOW Clinic at Wellstar MCG Health Medical Center—give patients immediate access to specialists in medical oncology, radiation oncology, pulmonary medicine and thoracic surgery.

"We plan patients’ appointments ahead of time, ordering multiple tests that will be necessary for the treatment decision-making. These can include PET scans, CT scans, MRIs and/or a pulmonary function test," Dr. Fortes said. "We’re always gaining time in the patient’s overall treatment because we are anticipating and creating a plan as a team."

Getting multiple expert opinions from the start not only gives patients peace of mind, it speeds up treatment, too. In the United States, the average time between an abnormal scan and the beginning of treatment is 60 to 90 days. The STAT Clinic reduces that time to as little as 14 days. Time-to-treatment affects long-term survival in patients with lung cancer.

"We have data to show that if we delay treatment, even in early-stage cancers, we decrease the chance of a cure," Dr. Fortes said. "The goal of the STAT Clinic is to get them the quickest we can into their final treatment plan."

High-tech surgery options

For many patients, surgery is a crucial part of lung cancer treatment. Wellstar offers several minimally invasive options, reducing recovery time for patients.

More than 90% of lung cancer surgeries at Wellstar are performed using either the Da Vinci Surgical System or Video Assisted Thoracic Surgery techniques (VATS).

Minimally invasive surgeries reduce pain, scarring, blood loss and infection, as well as time to recover—getting patients back to work and other routines quicker.

The Da Vinci system is equipped with 3D cameras and instruments that can make very intricate, precise movements, allowing for shorter incisions and more accurate surgery. Some patients can leave the hospital as early as the next day.

For biopsies, Wellstar has completed 500 procedures using the Ion system, a robotic-assisted platform.

The system uses a three-dimensional spatial recognition technology that helps guide a catheter down the airway, deep into the lung, all the way to small nodules where biopsies can be performed. The robotic catheter maintains its shape and stability throughout the biopsy process, significantly improving diagnostic yield compared to other modalities.

"The better the image and the more certainty we have of the spatial location of the catheter, the better we can avoid complications by making sure we are not too close to a blood vessel or the edge of the lung," said Dr. Fortes.

To reduce your risk of lung cancer and keep your lungs healthy, talk to your primary care team and follow a few tips, such as exercising and avoiding smoking. Learn more about treatments on our lung cancer care page.

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