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Wellstar Paulding Medical Center

Wellstar Paulding Medical Center is designed with patient care in mind offering the safest, most sustainable care in the region. Our cutting-edge technology and extensive expertise creates an unparalleled healthcare experience as unique as you. We provide whole-person, high-quality care for your medical, surgical, rehabilitative or emergency needs when you need it most.

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Information


Address

2518 Jimmy Lee Smith Parkway
Hiram, GA 30141

Phone Number

(470) 644-7000
  • Directory
  • Visitor Information
  • Food Options
  • Volunteer Opportunities
  • Accreditations & Recognition
  • Nursing
(470) 644-7105
Monday:
9:00 AM-5:00 PM
Tuesday:
9:00 AM-5:00 PM
Wednesday:
9:00 AM-5:00 PM
Thursday:
9:00 AM-5:00 PM
Friday:
9:00 AM-5:00 PM
(470) 644-7110
Monday:
8:00 AM-4:30 PM
Tuesday:
8:00 AM-4:30 PM
Wednesday:
8:00 AM-4:30 PM
Thursday:
8:00 AM-4:30 PM
Friday:
8:00 AM-4:30 PM
(470) 245-9998
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM
(470) 644-7125
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM
(470) 644-8091
Monday:
8:00 AM-6:00 PM
Tuesday:
8:00 AM-6:00 PM
Wednesday:
8:00 AM-6:00 PM
Thursday:
8:00 AM-6:00 PM
Friday:
8:00 AM-6:00 PM
(470) 644-7074
Monday:
6:30 AM-7:30 PM
Tuesday:
6:30 AM-7:30 PM
Wednesday:
6:30 AM-7:30 PM
Thursday:
6:30 AM-7:30 PM
Friday:
6:30 AM-7:30 PM
Saturday:
6:30 AM-7:30 PM
Sunday:
6:30 AM-7:30 PM
(470) 644-7000
Monday:
6:30 AM-12:30 AM
Tuesday:
6:30 AM-12:30 AM
Wednesday:
6:30 AM-12:30 AM
Thursday:
6:30 AM-12:30 AM
Friday:
9:00 AM-7:00 PM
(470) 644-7107
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM

Gift Shop
Located on the main level

(470) 644-7105 Closed ▼
Monday:
9:00 AM-5:00 PM
Tuesday:
9:00 AM-5:00 PM
Wednesday:
9:00 AM-5:00 PM
Thursday:
9:00 AM-5:00 PM
Friday:
9:00 AM-5:00 PM

Medical Records

(470) 644-7110 Closed ▼
Monday:
8:00 AM-4:30 PM
Tuesday:
8:00 AM-4:30 PM
Wednesday:
8:00 AM-4:30 PM
Thursday:
8:00 AM-4:30 PM
Friday:
8:00 AM-4:30 PM

Patient Billing

(470) 245-9998 Closed ▼
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM

Patient Experience

(470) 644-7125 Closed ▼
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM

Pharmacy
Outpatient Pavilion North Atrium Lobby

(470) 644-8091 Closed ▼
Monday:
8:00 AM-6:00 PM
Tuesday:
8:00 AM-6:00 PM
Wednesday:
8:00 AM-6:00 PM
Thursday:
8:00 AM-6:00 PM
Friday:
8:00 AM-6:00 PM

Paulding Perk

(470) 644-7074 Open ▼
Monday:
6:30 AM-7:30 PM
Tuesday:
6:30 AM-7:30 PM
Wednesday:
6:30 AM-7:30 PM
Thursday:
6:30 AM-7:30 PM
Friday:
6:30 AM-7:30 PM
Saturday:
6:30 AM-7:30 PM
Sunday:
6:30 AM-7:30 PM

Seasons Café
Located on the main level of hospital

(470) 644-7000 Open ▼
Monday:
6:30 AM-12:30 AM
Tuesday:
6:30 AM-12:30 AM
Wednesday:
6:30 AM-12:30 AM
Thursday:
6:30 AM-12:30 AM
Friday:
9:00 AM-7:00 PM

Spiritual Health

(470) 644-7107 Closed ▼
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM

Visitor Information

Visitor Check-in Information

Wellstar medical centers are a safe space. All adult visitors must check in at the desk with a photo ID and wear a visitor badge at all times. Click here for more information.

Patient Privacy

The Health Insurance Portability and Accountability Act (HIPAA) includes rules pertaining to increased and standardized confidentiality and security of health data. HIPAA privacy regulations require that access to patient information be limited to only those authorized, and that only the information necessary for a task be available to them. Personal health information is always protected and kept confidential. Unless otherwise instructed, visitors of Wellstar hospitals can be provided the location of a patient and general information about their condition.


Visiting Hours & Policies

We believe the support of friends and family is important when a friend or loved one is ill. It is our pleasure to make this possible with a regular schedule of visiting hours that accommodate well-wishers and family members while also respecting the comfort and privacy of our patients. Please observe the following guidelines when visiting the hospital.

  • When visiting in the ICU, it is encouraged to limit visitors to two at a time. An overnight visitor can be accommodated, please discuss with your nurse.
  • For the privacy of all the patients in the unit, please remain in your family member’s room.
  • Due to the nature of the critical care environment, it is recommended children be over the age of 12 when visiting patients. Please feel free to discuss any special circumstances with your nurse.
  • Please obtain prior permission from the nurse before bringing food into the unit. Drinks must be covered with a lid or cap.

Food Options

Season's Café

The goal of the Nutrition & Food Service Department is to provide you with nutritious and appetizing meals in a friendly and courteous manner. In addition, the department serves as a nutritional resource while you are hospitalized and is available for follow-up after you go home.

Guests, visitors and family members may dine in our Season' Café located on the main level of the hospital. We offer a wide selection of hot entrees, soups, a salad bar, grab 'n' go sandwiches, salads, refreshing beverages and tasty desserts. If a guest would like to dine with you, a guest meal certificate may be purchased from the Season's Café cashier.

Hours of Operation

Breakfast: 6:30 AM-10:00 AM
Lunch and Dinner: 11:00 AM-7:30 PM
Late Night: 9:00 PM-12:30 AM

 

Paulding Perk

A walk-up bistro offering on-the-go Starbucks® beverages, meals and snacks. The new dining area also provides another option for everyone to recharge their batteries at the hospital.
 
Hours of Operation

6:30AM-7:30PM

Vending machines, available 24 hours a day for snacks and beverages, are outside the café on the main floor and there are drink machines on the fourth and fifth floor atrium.

Become a Wellstar Volunteer

We offer volunteer opportunities in a variety of settings. As a volunteer, you will be joining individuals of all ages and backgrounds, who are dedicated to giving back to our hospital and community, and ensuring we achieve our vision of delivering world-class healthcare.

Volunteers play an important role in many different departments and have varying responsibilities. Volunteer openings are Monday through Friday, between 8:30 AM and 4:30 PM and volunteers are asked to commit at least one four-hour shift, each week, for six months or 100 hours, whichever comes first.

Learn more about volunteer opportunities at Wellstar Paulding Medical Center

Accreditations & Recognition

Quality & Safety
  • Malcolm Baldrige National Quality Award Paulding Hospital
  • The Emergency Nurses Association Lantern Award
  • Magnet® Recognition with Distinction for Nursing Excellence
  • Lown Institute Hospital Index Grades: Top 100 Lown Composite
  • The Washington Monthly - Honor Roll: The 20 Best Hospitals for America
  • Leapfrog Grade A Paulding Hospital
  • Governor’s Sterling Award Recipients Performance Excellence Role Models
Heart Care
  • Advanced certification as a Joint Commission Primary Heart Attack Center
  • Emergency Cardiac Care Center Level II by the Georgia Department of Public Health
  • Mission: Lifeline® - STEMI Receiving Center - GOLD Award by the American Heart Association
  • Get With the Guidelines Heart Failure Gold Plus, Target Type 2 Diabetes Honor Roll, Target Heart Failure Honor Roll
  • Get With the Guidelines Coronary Artery Disease NSTEMI Gold with Target Type 2 Diabetes
  • Get With the Guidelines Coronary Artery Disease STEMI Receiving Silver with Target: Type 2 Diabetes
  • Get With the Guidelines Stroke Gold Plus Target: Stroke Elite Honor Roll Target: Type 2 Diabetes Honor Roll
Stroke Care
  • Designated a Remote Treatment Stroke Center by the Georgia Department of Public Health
Cancer Care
  • First to be recognized in Georgia as a Network Cancer Program by the American College of Surgeons Commission on Cancer
More Honors
  • National Hospital Organ Donation Campaign, Workplace Partnership for Life, U.S. Dept. of Health and Human Services - 2019 Platinum Recognition
  • American Health Care Association & National Center for Assisted Living: Silver
  • Achievement in Quality Award Paulding Nursing Center
  • Nursing at Wellstar Paulding Medical Center

    At Wellstar Paulding, it takes a village to deliver personalized care to the community. Our healthcare heroes are more than just nurses, doctors and staff helping people overcome illnesses. We are truly friends caring for friends, family caring for family and neighbors caring for neighbors.

    Learn more about the nursing culture at Wellstar Paulding Medical Center
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    Services


    Wellstar Heart Care
    Heart Care

    Heart Care

    Comprehensive, cardiac care you can count on.
    Learn More
    Wellstar Emergency Care
    Department

    Emergency Care

    Expert care you need when you need it most. Specialized care for children.
    Learn More
    Wellstar Cancer Care
    Cancer Care

    Cancer Care

    Comprehensive cancer care for the whole person.
    Learn More
    Wellstar General Surgery
    Surgical Service

    General Surgery

    From elective to trauma, specializing in procedures with quicker recovery. 
    Learn More
    Wellstar Robotic Surgery
    Service

    Robotic Surgery

    Smaller incisions, less pain and quicker recovery.
    Learn More
    Wellstar Neuro Care
    Service

    Neuro Care

    World-class care for your brain, spine and nerve health, including stroke care.
    Learn More
    Wellstar Joint Care
    Service

    Orthopedics

    Getting you back to the activities you love with less pain.
    Learn More
    Wellstar Urology
    Service

    Urology

    Personalized, expert care from cancer to fertility, kidney stones to incontinence.
    Learn More
    Wellstar Pediatric Emergency Care
    Service

    Pediatric Emergency Care

    Dedicated Pediatric Emergency Department delivers lifesaving care to children
    Learn More
    View All Services

    Awards and Accreditations


    Wellstar is frequently recognized for its commitment to providing world-class healthcare and excellent patient service

    Malcom Baldrige National Quality Award

    Malcom Baldrige National Quality Award for 2020
    The Baldrige Award is the nation’s highest level of recognition for performance excellence. It’s one of the highest honors an organization can receive in the U.S., and we’re the first hospital in Georgia to receive it.

    The AMSN PRISM Award

    Logo reads AMSN PRISM Award Premier Recognition in the Specialty of Med-Surg

    The PRISM award from the Academy of Medical-Surgical Nurses (AMSN) recognizes units that provide expert care and demonstrate collaboration. Our fifth-floor medical-surgical unit is the proud recipient of this award.

    Magnet® Recognition with Distinction for Nursing Excellence

    Reads
    The American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program® distinguishes organizations that meet rigorous standards for nursing excellence.
    Illustration of robotic surgery
    Robotic surgery in Paulding

    For the first time, people in Paulding County and nearby communities have access to leading-edge robotic surgery close to home.  

    Paulding Hospital - ED Entrance 2 - Carousel 1283x722
    Cutting-edge safety and quality principles
    Wellstar Paulding has earned top ratings by leading healthcare rating organizations.
    Paulding Hospital - Main Entrance 14 - Carousel 1283x722
    Innovative technology and design

    Powered by a strong team of caregivers who are neighbors caring for neighbors

    Wellstar Paulding Hospital patient room
    Designed with patient comfort in mind

    112 private inpatient rooms, we provide advanced medical, surgical and nursing care

    Award-winning safety and quality

    Wellstar Paulding received outstanding grade for safety, quality and resource use.

    Upcoming Events

    View All Events

    For the health and safety of our communities during the COVID-19 pandemic, all events and classes are limited. For a complete list, see our event calendar.

    News


    New, modern building in Dallas, Georgia with fresh paint and Wellstar logo features signs for urgent care, primary care, pediatrics and pediatric cardiology locations. The pediatrics side of the building has playful, curved awning to reflect its young patients' personalities.

    Wellstar Opens New Locations in Dallas

    To serve our community’s growing healthcare needs, Wellstar opened new urgent care, primary care and pediatric cardiology locations at 76 East Paulding Drive in Dallas.

    Primary care & mental wellness

    People in Paulding County can now receive high-quality, evidence-based whole person care at the new Wellstar GME Internal Medicine—which also serves as a teaching center for doctors completing their residency. This practice offers typical primary care as well as mental and emotional health services.

    Services include wellness exams, vaccinations, treatment for illnesses like the flu, management of chronic conditions such as diabetes and mental health support.

    Schedule an appointment at our new primary care location in Dallas by calling (943) 202-9020. 

    Urgent care 

    If you’re dealing with a minor injury or illness or need care after your physician’s regular office hours, going to urgent care is often the right choice. Wellstar Urgent Care centers provide quick, convenient care for non-emergency medical conditions such as coughs, colds, sprains, broken bones and minor bites, burns and cuts.

    Check in at our new urgent care location in Dallas or call (943) 202-9000.

    Pediatric heart care

    Our pediatric cardiology experts can evaluate and create comprehensive treatment plans for children and teenagers with congenital heart defects, arrhythmias (heart rhythm disorders), chest pain, heart palpitations, high blood pressure/cholesterol, fainting, cardiomyopathies and heart failure as well as fetal (prenatal) cardiology. Wellstar Children's of Georgia pediatric cardiology specialists provide comprehensive, coordinated care with a multidisciplinary team, which may include pediatric heart surgeons and electrophysiologists (heart rhythm specialists), as well as medical geneticists, pediatric nurses and dietitians.

    Schedule an appointment at our new pediatric cardiology location in Dallas or call (470) 956-9171.

    Keep Reading

    Publications & Articles


    Hardy Family

    Hardy Family Automotive Pledges $1 Million to Support Expansion and Physician Training at Wellstar Paulding Medical Center

    The Hardy family, founders of Hardy Family Automotive, announced a $1 million donation to support the expansion of Wellstar Paulding Medical Center and its new Graduate Medical Education (GME) residency program.

    Guided by the message, “We love you and we need you,” the Hardy family has served Paulding County since 1978. That same spirit—neighbors caring for neighbors—is at the heart of care at Wellstar Paulding. The generous donation from the Hardy family will help Wellstar expand access to care close by for people in Paulding County.

    “We are incredibly grateful to have a state-of-the-art hospital serving our friends and family right here in the heart of our community,” said Rene Hardy Gordon, dealer principal of Hardy Family Automotive. “The pride that our community feels for Wellstar Paulding is something we deeply share.”

    As one of the fastest-growing counties in Georgia, Paulding County continues to experience rising demand for healthcare services driven by rapid growth, an aging population and increasing patient acuity. However, the pipeline of healthcare workers nationwide is not growing at the same pace. This investment in the health and well-being of Paulding County will help ensure families have access to the care they need for generations to come.

    A $300 million investment in Paulding County

    Wellstar Health System is investing more than $300 million to expand the Wellstar Paulding campus, including the construction of a seven-story hospital tower and a 467-space parking deck to improve access for patients and families. 

    The first phase of the tower, expected to open November 2027, will add 56 beds—increasing the hospital’s current 112-bed capacity by 50%. The expansion will also enhance heart and vascular care services with an additional cath/procedure lab, 20 dedicated recovery spaces and two procedure rooms for advanced heart imaging such as transesophageal echocardiography. Imaging services will grow as well, with expanded CT, X-ray and nuclear medicine capabilities and two new ultrasound spaces. A second phase planned for fiscal year 2029 will add another 56 beds and additional procedural capacity.

    “Paulding County is home to so many families who deserve access to excellent care close to where they live,” said Sharon Robinson, vice president of the Wellstar Foundation. “The Hardy family’s investment helps us grow our physician training programs in a way that supports both today’s patients and the long-term health of this community.” 

    Expanding the physician pipeline

    In response to physician shortages—particularly in rural areas—Wellstar recently launched a GME residency program at Wellstar Paulding. 

    The new program will create 30 physician positions focused on internal medicine with an emphasis on rural primary care. GME programs are one of the most effective strategies for strengthening physician pipelines, as communities that train physicians are more likely to retain them. 

    Over the past decade, Wellstar has grown its GME program from 14 trainees in 2016 to nearly 300 today across its teaching hospitals. In partnership with Augusta University’s Medical College of Georgia, another 500 physicians are in training at Wellstar MCG Health Medical Center. With the addition of the Wellstar Paulding residency, Wellstar will soon support more than 860 physicians in training statewide. 

    The Hardy family’s pledge will help the Wellstar Foundation and community partners raise an additional $3 million to complete the training spaces that will house the Wellstar Paulding residency program in the new tower. 

    A hospital growing with its community

    Wellstar Paulding employs approximately 1,900 team members and operates one of the busiest emergency departments in the region, with 40 adult and pediatric bays. The hospital has received numerous recognitions for quality and safety, including the Malcolm Baldrige National Quality Award, Magnet designation for nursing excellence, a Leapfrog “A” safety rating and a CMS 4-star quality rating. 

    In recent years, Wellstar has expanded outpatient access across Paulding County by adding 69 exam rooms at seven practices in Hiram and Dallas, with an additional 46 exam rooms planned over the next three years. 

    “Our parents, Charles and Jeannette Hardy, instilled in us the importance of caring for the community that has supported our family for generations,” said Gordon. “As Wellstar Paulding grows with the addition of the new tower and the launch of its GME program, we believe investing in local healthcare is one of the most meaningful ways we can give back.”

    Keep reading
    Published on: April 2026
    Leadership and staff share a big "thumbs up!" in celebration of Nursing recognition at Wellstar Paulding Medical Center

    Wellstar Paulding Medical Center Achieves ANCC Magnet Recognition® with Distinction

     

    Hiram, Georgia (April 2, 2026) – Wellstar Health System announced that Wellstar Paulding Medical Center achieved Magnet® redesignation in March through the American Nurses Credentialing Center (ANCC) Magnet Recognition Program®. This honor reflects the organization’s continued nursing professionalism, teamwork and commitment to excellence in patient care. Wellstar Paulding first earned Magnet designation in 2021, and this redesignation affirms the team’s sustained dedication to advancing nursing practice and improving patient outcomes. For the first time, Wellstar Paulding was also recognized with Magnet with Distinction, an elevated honor awarded to organizations demonstrating exceptional performance across the Magnet model, joining only 80 hospitals nationwide.

     

    The Magnet Recognition Program distinguishes healthcare organizations that meet rigorous standards for nursing excellence and high-quality care. Wellstar Kennestone Regional Medical Center achieved Magnet designation in 2025.

     

    With this redesignation, Wellstar Paulding continues to be part of the global community of Magnet-recognized organizations. About 10% of hospitals nationwide achieve Magnet recognition due to the program’s complex requirements and comprehensive evaluation process. Even fewer achieve Magnet with Distinction. This distinction further underscores Wellstar’s commitment to delivering world-class, compassionate and personalized care across the communities it serves.

     

     

    Celebrating Nursing recognition at Wellstar Paulding Medical Center

     


    Magnet recognition is the gold standard for nursing excellence and is an important factor when patients and families evaluate healthcare organizations. U.S. News & World Report includes Magnet recognition as part of the methodology for its annual “America’s Best Hospitals" rankings, which assess the quality of inpatient care.

     

    Research demonstrates that Magnet recognition provides measurable benefits to healthcare organizations and the communities they serve, including:

    • Higher patient satisfaction with nurse communication, availability of help and discharge information
    • Lower risk of 30-day mortality and reduced failure-to-rescue rates
    • Higher job satisfaction among nurses
    • Lower nurse reports of intent to leave their positions>

     

    “This redesignation is a testament to our nurses and their dedication to patient-centered care,” said Shawn Bishop, vice president and chief nursing officer at Wellstar Paulding. “I am incredibly proud of the teamwork, leadership and excellence they demonstrate every day.”

     

    The Magnet Model provides a framework for nursing practice, research and the measurement of outcomes. Through this framework, ANCC evaluates applicants across multiple components and dimensions to assess nursing excellence. The foundation of the model includes elements essential to delivering superior patient care, including strong nursing leadership, collaboration across specialties, and structured processes for measuring and improving the quality and delivery of care.

     

    “This recognition is a testament to our commitment to supporting the nurses who deliver safe, high-quality care every day,” said Ketul J. Patel, president and CEO of Wellstar Health System. “Wellstar Paulding’s redesignation reflects a team that truly lives out what it means to be neighbors caring for neighbors, leading with heart, collaboration and pride in the community they serve."

    ABOUT ANCC’S MAGNET RECOGNITION PROGRAM

     

    The Magnet Recognition Program—administered by the American Nurses Credentialing Center, the largest and most prominent nurses credentialing organization in the world—identifies healthcare organizations that provide the very best in nursing care and professionalism in nursing practice.

     

    The Magnet Recognition Program is the highest national honor for nursing excellence and provides consumers with the ultimate benchmark for measuring quality of care. For more information about the Magnet Recognition Program and current statistics, visit nursingworld.org/magnet.

    ABOUT WELLSTAR HEALTH SYSTEM

     

    At Wellstar, people are at the center of everything we do. A nonprofit community healthcare system, we are nationally recognized for our personal, high-quality care, inclusive culture, and exceptional doctors and team members. We provide access to compassionate, high-quality care through our: 11 hospitals; 325+ medical office locations; 11 cancer centers; 91 rehabilitation centers; 35 imaging centers; 18 urgent care locations; five health parks; three hospice facilities; and one retirement village. Wellstar thoughtfully invests 100% of every dollar we make into initiatives that create healthier communities. To learn more about how we care for the communities we serve, visit Wellstar.org.

    Keep reading
    Published on: April 2026

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