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Article Category: Highlights

Accessing COVID-19 Medications with Wellstar

Published on January 12, 2024

Last updated 09:00 AM April 21, 2025

Illustration of pills and medication bottle

If you test positive for COVID-19 and are experiencing mild to moderate symptoms, your Wellstar care team can help you get back to feeling better with Paxlovid.

Paxlovid is an antiviral medication that can be prescribed to patients who are 12 or older and weigh at least 88 pounds. It’s best to start the medication as soon as possible, and you must begin taking it within five days of your first symptoms. Paxlovid is a pill you can take at home.

Read the U.S. Food and Drug Administration’s fact sheet about Paxlovid.

Where to get care

If you are feeling sick, you have several options for care. Learn more about the types of care available at Wellstar and what is right for your health needs.

If you have tested positive for COVID-19 with a home test and have mild symptoms, you can speak with a clinician using our 24/7 Virtual Urgent Care. They will evaluate your symptoms and work with you on a personalized care plan, including a prescription for Paxlovid if appropriate. 

Patients who have tested positive with a home test can also call their Wellstar primary care clinician about a Paxlovid prescription or visit a retail pharmacy to be assessed by a pharmacist.

Wellstar retail pharmacies and many other pharmacy locations can fill Paxlovid prescriptions. Your Wellstar care team can send your prescription to your local pharmacy.

Find a location that offers COVID-19 testing and treatment. At these locations, patients are either tested on site or can bring in a positive test result from another testing site or an at-home test. Eligible patients will receive a prescription and can have that prescription filled on site.

Getting vaccinated

As new variants of COVID-19 emerge, it’s important to remain vigilant. You can do your part to “stick it to COVID” and keep yourself and the community safe by getting vaccinated. The COVID-19 vaccine is available at a Georgia Department of Public Health location or your local retail pharmacy. Find a vaccination site near you.

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Primary Care Urgent Care COVID-19
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Highlights

Get Convenient Care Online with Virtual Urgent Care

Through Virtual Urgent Care Wellstar clinicians are available 24 hours a day, every day of the year to help diagnose and treat many health issues. You can see the next available practitioner—no appointment needed—from your mobile device, tablet or computer.

Visit for conditions including

  • Allergies 
  • Bladder infections/UTI 
  • Coughs and colds
  • Ear and eye irritation
  • Minor burns, bites and cuts
  • Minor cases of COVID-19
  • Sinus infections
  • Skin conditions
  • Viral infections 
  • General questions and more

Starting your visit with a Wellstar MyChart account

  1. Log in to your Wellstar MyChart account.
  2. Navigate to the Menu and select Start a Virtual Urgent Care Video Visit.
  3. Following the prompts to Prepare for your Virtual Urgent Care Visit, select your location, then choose General Video Visit.
  4. Connect for your visit using the option My Computer. A Chrome or Safari web browser will provide the best care experience.
  5. Choose when you would like your Virtual Urgent Care visit by selecting Next available clinician.
  6. Fill in the reason for your visit and select Complete.
  7. You will receive a text or email when the clinician is ready to see you.
 
If you don’t have a MyChart account, you can sign up online.

Starting your visit without a Wellstar MyChart account

  1. On our Virtual Urgent Care page, select Schedule for yourself or Schedule for someone else.

  2. Select your location, then Virtual Urgent Care Video Visit.

  3. Follow the prompts to complete scheduling your visit.

Your Virtual Urgent Care clinician will provide you with the same personalized, tailored treatments you’ve come to expect from us. That may include treatment recommendations and prescriptions to manage an immediate health issue, like an antibiotic or cough medicine.

 

After your Virtual Urgent Care visit, all Wellstar clinicians, including your primary care provider or specialist, can see a record of your appointment. You will also be able to access it through MyChart. Keeping all of your trusted care team members in the know is just one way we provide you with seamless care.

 

Get started at wellstar.org/virtualcare.

 
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Highlights

What’s Got You Sick?

Antibiotics save lives by effectively treating bacterial infections, but they aren’t effective against viral infections. At Wellstar Primary Care and Wellstar Urgent Care, our expert clinicians will evaluate your symptoms and tailor a care plan for your condition, including a prescription for the appropriate medication if needed.

Viral infections like colds, flu, respiratory syncytial virus (RSV) or COVID-19 may require antiviral medications. There is no antiviral medication to treat norovirus, but it’s recommended that you stay hydrated and use anti-diarrheal or anti-nausea medication if needed. Most people with norovirus will feel better in about one to three days.

Antibiotics only treat bacterial infections.

If you’re diagnosed with an infection that has been caused by bacteria, such as strep throat or a urinary tract infection, an antibiotic can clear up the infection and help you feel better. Some bacterial infections can resolve without antibiotics, and your care team will work with you to determine your treatment plan.

While antibiotics are effective in treating bacterial infections, it’s important that you don’t take them if you don’t need them.

“Unnecessary antibiotic use can cause your body to build up resistance to them, which means they won’t be as effective when you do get an infection,” said Wellstar Urgent Care Physician Dr. William Broyles. 

If you think you may have a bacterial or viral infection, contact your primary care clinician or visit an urgent care location near you so our team can help you start feeling better. Learn more about the types of care available at Wellstar and which may be right for your condition.

 

Chart showing whether antibiotics treat certain illnesses. Cold/runny nose is a virus, no antibiotics needed. Sore throat (except strep) is a virus, no antibiotics needed. COVID-19 is a virus, no antibiotics needed. Flu is a virus, no antibiotics needed. Bronchitis/chest cold in otherwise healthy children and adults is either virus or bacteria, no antibiotics needed. Studies show that in otherwise healthy children and adults, antibiotics for bronchitis won’t help patients feel better. Middle ear infection could be virus or bacteria, antibiotics may be needed. Sinus infection could be virus or bacteria, antibiotics may be needed. Strep throat is caused by bacteria, antibiotics needed. Whooping cough is caused by bacteria, antibiotics needed. Urinary tract infection is caused by bacteria, antibiotics needed. Source: Centers for Disease Control and Prevention.

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Newsroom

Wellstar Partners with Feeding the Valley to Improve Food Access and Nutrition

Wellstar Center for Health Equity and Wellstar West Georgia Medical Center have launched the Food as Medicine program. In partnership with Feeding the Valley Food Bank, this initiative supports Wellstar’s strategy to improve food access in high-need communities.  

Patients will be screened during primary care visits at offices in the LaGrange area for food insecurity. Clinicians will then connect patients who screen positive for food insecurity to a medically tailored meal program offered by Feeding the Valley.

Participants will receive 10 healthy, prepared meals each week for 90 days. They will also gain access to Cooking Matters classes held at Wellstar West Georgia’s Enoch Callaway Cancer Center, where they will learn to shop for and cook healthy meals on a budget. By equipping patients with practical nutrition knowledge, budget-friendly cooking skills and a three-month supply of healthy meals, Wellstar aims to support people in making lasting, health-boosting changes to their diets and overall well-being. While food insecurity is a concern identified by our Community Health Needs Assessment, diabetes and other diet-related illnesses are also a major threat to our community’s well-being.

Wellstar is increasingly working toward healthy food solutions that address both food access and health. Our efforts with Wellstar Mobile Markets, in partnership with Goodr, and our food rescue initiatives, in collaboration with Goodr and Second Helpings Atlanta, show our commitment to increasing food access.

Learn more about the Wellstar Center for Health Equity. 

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