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Wellstar Sylvan Grove Medical Center

Where Southern hospitality meets high-quality medical care, for over 50 years, Wellstar Sylvan Grove has been there for the Butts County community. Through our innovative technology and expert doctors, nurses and staff, you will feel welcomed, comforted and cared for in our friendly, convenient setting.

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Information


Address

1050 McDonough Road
Jackson, GA 30233

Phone Number

(770) 775-7861
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(470) 251-6355
Monday:
8:00 AM-4:30 PM
Tuesday:
8:00 AM-4:30 PM
Wednesday:
8:00 AM-4:30 PM
Thursday:
8:00 AM-4:30 PM
Friday:
8:00 AM-4:30 PM
(470) 251-6363
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM
(470) 251-6362
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM
(470) 251-6390
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM
(866) 462-8449

Medical Records

(470) 251-6355 Open ▼
Monday:
8:00 AM-4:30 PM
Tuesday:
8:00 AM-4:30 PM
Wednesday:
8:00 AM-4:30 PM
Thursday:
8:00 AM-4:30 PM
Friday:
8:00 AM-4:30 PM

Patients Admissions

(470) 251-6363 Open ▼
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM

Patient Billing

(470) 251-6362 Open ▼
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM

Retail Pharmacy

(470) 251-6390 Open ▼
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM

Spiritual Health

(866) 462-8449

Visitor Information

Visitor Check-in Information

Wellstar medical centers are a safe space. All adult visitors must check in at the desk with a photo ID and wear a visitor badge at all times. Click here for more information.

Rest is very important to help our patients heal. With this in mind, we ask for your help by following these important visitor's guidelines:

  • Visiting hours are 8:30 AM - 9:00 PM
  • Limit the number of visitors to two people
  • Children 12 and under should be supervised at all times on nursing units due to infection control and safety reasons
  • After regular visiting hours, visitors are required to check in with the Nursing Station
  • If a family member needs to spend the night with a patient, please speak with one of our charge nurses or the Nursing Director. Although there are exceptions, we recommend that family members return home at night

Spiritual Health Availability

If you would like to speak with a chaplain, ask any of our team members to contact the chaplain or call (866) 462-8449 to reach the on-call chaplain.

Food Options

Sylvan Grove Café

Although Sylvan Grove’s cafeteria is not open to the public, patient visitors can call to request a tray for breakfast or lunch.

Breakfast: 8:00 AM-9:00 AM
Lunch: 12:00 PM-1:30 PM


Vending machines for snacks and beverages are located near admissions and available 24 hours a day.

Become a Wellstar Volunteer

Volunteers assist at the information desks, urgent care locations, physician offices, and other areas as needed. They provide directions, site-specific information, and help patients locate their destination.

Please call us with questions at (770) 775-7861 ext. 245.

Nursing at Wellstar Sylvan Grove Medical Center

At Wellstar Sylvan Grove Medical Center, it takes a village to deliver personalized care to the community. Our healthcare heroes are more than just nurses, doctors and staff helping people overcome illnesses. We are truly friends caring for friends, family caring for family and neighbors caring for neighbors.

Learn more about the nursing culture at Wellstar Sylvan Grove Medical Center 

Accreditations & Recognition

  • Georgia Oglethorpe Award (2024)
  • Get With the Guidelines Rural Stroke Bronze
Emergency care check-in

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Comprehensive care for chronic, non-healing wounds.
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The front entrance of Wellstar Sylvan Grove Hospital
Welcome to Sylvan Grove
Caring for the people of Butts County for over half a century.

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For the health and safety of our communities during the COVID-19 pandemic, all events and classes are limited. For a complete list, see our event calendar.

News


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Wellstar Sylvan Grove Medical Center Honored with the Georgia Oglethorpe Award

Wellstar Sylvan Grove Medical Center has been named a first-time Georgia Oglethorpe Award winner. The Sterling Council, established in 1992, is a public/private not-for-profit corporation supported by the Executive Office of the Governor. The Council oversees the Governor’s Sterling Award for Performance Excellence and the Georgia Oglethorpe Award, which is based on the national Malcolm Baldrige Award, with Awards being presented annually to high performing, role-model organizations, both private and public, who demonstrate superior management approaches and role model results.

Wellstar Sylvan Grove is a nonprofit, critical access hospital in Jackson, Georgia and one of 11 Wellstar Health System hospitals. The hospital operates with 25 in-patient/swing beds (subacute rehab) and a 13-bed emergency department. The swing bed unit serves patients from all over the country, and the emergency department treats over 17,000 patients annually. Wellstar Sylvan Grove receives patients from across the nation because of their excellent reputation for rehabilitative care. “Together we can achieve more” describes the mindset of the Wellstar Sylvan Grove team. The hospital’s teamwork approach is the key driver of maintaining zero hospital-acquired infections for over three years and consistently remaining in the top 75th percentile for patient satisfaction as a facility.

Wellstar Sylvan Grove consistently remains one of the top-performing hospitals on the Great Place to Work® Survey, a national employee engagement survey, which resulted in the health system being named one of the Fortune 100 Best Companies to Work For®, earning the award in 2024 for the sixth time. The family culture extends outside of the four walls of the hospital to the people in the community. Wellstar Sylvan Grove participates in many community events, including a mobile market that helps to provide nutritious food and health education to the community at no cost.

Wellstar Sylvan Grove Medical Center is a first-time recipient of the Georgia Oglethorpe Award and is the sixth hospital that is part of the Wellstar Health System to be recognized with the Sterling Oglethorpe Award.

Wellstar Sylvan Grove will be formally recognized on Friday, May 31, at the Hyatt Regency Orlando at a banquet honoring their accomplishments and attainment of this recognition.

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Publications & Articles


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Wellstar Receives $5.5M Healthy Start Grant to Improve Maternal Outcomes in West Georgia

If it’s true that women’s health is community health, then it will take a community approach to overcome the biggest barriers to positive maternal health outcomes.

Georgia is facing a maternal mortality epidemic where Black and brown women are three to four times more likely than white women to die from childbirth. The state ranks among the worst in the nation for maternal mortality rates. Yet 89% of these deaths are preventable.

“For too many women in communities around our state, there is a lack of access to care, especially preventative care and screenings that can be lifesaving. At Wellstar, we’re doing something about it,” said Julie Teer, senior vice president of Wellstar and president of the Wellstar Foundation.

Over the past few years, Wellstar has been committed to addressing the increasing maternal mortality rates in Georgia through its doula labor program, which provides high-risk women with the additional support they need to have a healthy pregnancy. The doula assists them through the pregnancy, labor and delivery, as well as the immediate postpartum period.

Now, with the recent award of a $5.5 million Healthy Start grant from the Health Resources and Services Administration of the U.S. Department of Health and Human Services, Wellstar can expand to a more collaborative approach that will convene a community consortium composed of more than 20 diverse, multisector partners to advise and inform activities. The group will also develop and implement plans to improve perinatal outcomes.

The Wellstar Healthy Start program will integrate into the OB/GYN care delivery model at Wellstar to directly impact the communities with the greatest need, including Spalding, Butts and Troup counties. In fact, Troup County ranks among the worst maternal and infant mortality rates in the state.

This funding enables Wellstar to provide individual and group perinatal and parenting education, expand prenatal and postpartum care for high-risk patients through nurse navigators, and increase access to community-based doulas. Additionally, it will provide important wrap-around services and care coordination for the entire family for services that address individualized challenges directly related to racial disparity and the social determinants of health, such as housing, food insecurity, domestic violence, lack of education/employment and access to transportation.

Over the five-year span of this grant, the Healthy Start program will support 3,500 women, fathers, caregivers and infants at Wellstar West Georgia, Wellstar Spalding and Wellstar Sylvan Grove Medical Centers and beyond.

To learn more about the Wellstar Foundation and how you can get involved, visit wellstar.org/foundation.

This blog post is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $5.5 million with 0% financed with nongovernmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement by, HRSA, HHS or the U.S. government.

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Published on: June 2024
Illustration of hands surrounding heart

Georgians Uplift Rural Communities Through Tax Credit Program

Access to care close to home is something many take for granted until that care is no longer available. Georgia’s rural hospitals provide critical care to residents when and where they need it. However, industry shifts and economic challenges have forced many rural hospitals to close their doors, forcing millions of people to commute — some for hours — to receive the care they need. 

Recognizing this strain on rural hospitals and the communities they serve, the Georgia legislature launched the Georgia Rural Hospital Tax Credit program. Through this program, Georgia taxpayers receive a 100% state income tax credit on contributions made to qualifying rural hospitals such as Wellstar Sylvan Grove Hospital. 

100% state tax credit limits: up to $5,000 for an individual filer, up to $10,000 for married and filing jointly, for owners of pass-through organizations up to $10,000 and may qualify for a federal tax deduction as an ordinary and necessary business expense. New through HB 149: C-Corporations or Trusts and Pass-Through Organizations Filing as an Entity- 100% of the amount contributed or 75% of the organizations Georgia income tax liability, whichever is less. Plus, qualify for the federal deduction and no longer be required to claim any business purpose for the payment besides satisfying the entity’s Georgia tax liability.

Dollars making a difference

As in past years, contribution limits will be removed on July 1, 2022. Given recent enhancements and increased interest, the program is anticipated to reach its $60 million cap soon after the contribution limits are removed, making now a pivotal time for Sylvan Grove donors to pre-register for unlimited contributions. By registering your contribution early, you help ensure facilities like Wellstar Sylvan Grove Hospital receive the assistance they need.

Starting May 16, 2022 at 9 a.m., our administrative partner — Georgia HEART— will accept pre-registrations to be loaded on a first-come-first-serve basis once the limits are removed. The Wellstar Foundation is offering to assist Wellstar Sylvan Grove Hospital contributors with this pre-registration process. Contact the Foundation at [email protected] for assistance or click here to pre-register directly with Georgia HEART on May 16, 2022.

Since 2016, Wellstar Sylvan Grove Hospital has received a total of $10 million through this program. As facilitated through the Wellstar Foundation, every dollar has accelerated critical upgrades, including a full renovation of the hospital’s emergency department, radiology department expansion and leading-edge innovation, such as advanced CT scanning technology, that enhances physicians’ abilities to make better-informed medical decisions.

Providing PeopleCare

Advancements in treatments and technology benefit the residents of Butts County — patients like Mary “Lee” Nelson, a retired Butts County teacher who turned to Wellstar Sylvan Grove Hospital’s outpatient rehabilitation center for post-surgical physical therapy. The outpatient center was recently renovated with state-of-the-art equipment made possible through tax credit program contributions.

The former elementary grade teacher spends her retirement days traveling with her husband Bill, tending to her flower gardens and caring for her chickens. With such an active lifestyle, when Lee learned that she needed a knee replacement in 2021, she knew her local hospital would be able to provide the high-quality, compassionate care needed to get her back on her feet safely and quickly. Now, a few months after completing her physical therapy, Lee shares that she “feels normal again” and able to enjoy all the things that once brought her life so much joy.

How you can help

Through corporate and community partnership, the Wellstar Foundation is fueling innovation and action to address the vital needs of diverse communities in Georgia, including urban, suburban and rural communities. Wellstar is committed to delivering world-class healthcare to everyone close to home. Philanthropic support of the Wellstar Foundation is advancing innovation and expanding resources to create a healthier Georgia for all. To learn more, visit wellstar.org/foundation or contact the Wellstar Foundation at (770) 956-GIVE (4483).

Keep reading
Published on: May 2022

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