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Wellstar Douglas Hospital

We are here for the health and wellness of the people in Douglas County. Our highly-trained physicians, nurses and staff provide patient-centered, collaborative care from diagnosis through recovery. Offering the latest advancements in technology paired with personalized, whole-person care make Wellstar Douglas a destination for healing. Designated a Level II Emergency Cardiac Care Center and Joint Commission Remote Treatment Stroke Center.

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Address

8954 Hospital Drive
Douglasville, GA 30134

Phone Number

(470) 644-6000
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(470) 644-6785
Monday:
9:00 AM-5:00 PM
Tuesday:
9:00 AM-5:00 PM
Wednesday:
9:00 AM-5:00 PM
Thursday:
9:00 AM-5:00 PM
Friday:
9:00 AM-5:00 PM
Saturday:
10:30 AM-3:30 PM
(678) 581-5900
Monday:
7:00 AM-6:00 PM
Tuesday:
7:00 AM-6:00 PM
Wednesday:
7:00 AM-6:00 PM
Thursday:
7:00 AM-6:00 PM
Friday:
7:00 AM-6:00 PM
(770) 920-6380
Monday:
8:00 AM-4:30 PM
Tuesday:
8:00 AM-4:30 PM
Wednesday:
8:00 AM-4:30 PM
Thursday:
8:00 AM-4:30 PM
Friday:
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(770) 792-5400
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM
(470) 644-6000
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
8:00 AM-5:00 PM
(470) 644-6406
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
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(470) 644-6140
Monday:
8:00 AM-4:00 PM
Tuesday:
-
Wednesday:
-
Thursday:
8:00 AM-4:00 PM
Friday:
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Marilynn's Place (Gift Shop)
Located on the main floor

(470) 644-6785 Open ▼
Monday:
9:00 AM-5:00 PM
Tuesday:
9:00 AM-5:00 PM
Wednesday:
9:00 AM-5:00 PM
Thursday:
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Friday:
9:00 AM-5:00 PM
Saturday:
10:30 AM-3:30 PM

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(678) 581-5900 Open ▼
Monday:
7:00 AM-6:00 PM
Tuesday:
7:00 AM-6:00 PM
Wednesday:
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Thursday:
7:00 AM-6:00 PM
Friday:
7:00 AM-6:00 PM

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(770) 920-6380 Open ▼
Monday:
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Tuesday:
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Wednesday:
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Thursday:
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Friday:
8:00 AM-4:30 PM

Patient Billing

(770) 792-5400 Open ▼
Monday:
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Tuesday:
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Wednesday:
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Thursday:
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Friday:
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Patient Information

(470) 644-6000 Open ▼
Monday:
8:00 AM-5:00 PM
Tuesday:
8:00 AM-5:00 PM
Wednesday:
8:00 AM-5:00 PM
Thursday:
8:00 AM-5:00 PM
Friday:
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Patient Relations

(470) 644-6406 Open ▼
Monday:
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Tuesday:
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Wednesday:
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Thursday:
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Friday:
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Spiritual Health

(470) 644-6140 Open ▼
Monday:
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Tuesday:
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Wednesday:
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Thursday:
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Visitation Guidelines

Wellstar Health System has enhanced our visitor policy as part of our commitment to providing a safe environment during the COVID-19 pandemic.

Every hospital is assigned a color reflecting its current visitation policy based on the number of active COVID-19 cases in each local community. The level of COVID-19 infections determines when and how many essential caregivers—patient advocates, family members and loved ones—can visit at this time.

We appreciate your cooperation as we work together to keep your loved one safe and healthy. If you have questions about the visitation policy, please call your local Wellstar hospital.


Green Positive COVID-19 case levels are ongoing or low. Two essential caregivers (visitors) are permitted in most areas from 10:00 AM to 7:00 PM.

Yellow Positive COVID-19 case levels are elevated. No essential caregivers (visitors) are permitted in most areas.

Red Positive COVID-19 case levels are high. No essential caregivers (visitors) are permitted.


Essential Caregiver (Visitor)

  • Wear required personal protective equipment within the hospital.
  • Take necessary precautions to stay healthy at all times, which includes wearing a mask, social distancing and frequently washing hands.
  • Check the Wellstar webpage or call the hospital’s main phone number and listen to the updated recording prior to arriving to ensure visitation is permitted.
  • Help maintain and secure patient belongings.
  • Serve as the primary point of contact and help communicate to the patent’s family and friends.
  • Provide emotional support to your loved one in partnership with the clinical team.
  • Attend Interdisciplinary Rounds, when possible.
  • Assist with providing relevant history about the patient’s care.
  • Please follow all instructions from the care team.

Parking Information

Patients and Visitors can enter the campus from Hospital Drive or Prestley Mill Road. The Surgery Center Entrance should be utilized by all patients scheduled for outpatient same day procedures in Surgery and Endoscopy (Gastroenterology & Pulmonary). Utilize the Emergency Room Entrance for all urgent or emergency situations. All other patients and visitors should utilize the Hospital’s Main Entrance. Free parking is available directly in front of the Main Entrance, Surgery Center Entrance, and Emergency Room Entrance.

Become a Wellstar Volunteer

The recent expansion and renovations of Wellstar Douglas Hospital in Douglasville means the need for volunteers has never been greater. Wellstar Douglas Hospital volunteers staff the information desk and gift shop. Volunteers also provide critical support to staff and nurses on hospital floors, in the emergency room and in the operating rooms.

Most volunteer opportunities are available 8:30 AM to 4:30 PM Monday through Friday. There are limited openings for volunteers for evenings and weekends. Volunteers are asked to commit for at least one four-hour shift each week for six months or 100 hours, whichever comes first.

Learn more about volunteer opportunities at Wellstar Douglas Hospital

Accreditations

  • Healthgrades, Patient Safety Excellence Award, top 10% of hospitals in the nation, 2020
  • AHA Mission Lifeline Gold 2020, Heart Failure
  • AHA Stroke Gold Plus Award, 2020
  • Eight AJC Celebrate Nursing Honorees, 2020
  • AHA Mission Lifeline Silver 2019, NSTEMI
  • Baby Friendly Designation, 2019
  • US News and World Report Magazine, 5th Top Regional Hospital
  • The Joint Commission Disease Specific, Chest Pain
  • The Joint Commission Disease Specific, PCI
Urgent Care

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Heart Care

Improving your heart health with complete cardiovascular care. 
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Imaging Center

Highly detailed images set you on the quickest path to treatment and healing.
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Labor and Delivery

Ensuring your birth experience is as comfortable and joyous as possible.
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Emergency Care

Expert care you need when you need it most. Specialized pediatric emergency care.
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Orthopedic Surgery

No matter the injury, we’ve got everything you need to get moving again.
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Personalized solutions that improve mobility, function and quality of life.
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Sleep Center

Convenient, comfortable setting for diagnosing sleep-related issues.
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Robotic Surgery

Advanced technology with smaller incisions, less pain and quicker recovery.
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Wound Care

Customized care for non-healing or chronic wounds.
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Awards and Accreditations


Wellstar is frequently recognized for its commitment to providing world-class healthcare and excellent patient service

2020 Best Maternity Hospital

awards
Wellstar Douglas Hospital made Newsweek magazine's 2020 list of Best Maternity Hospitals.

Nationally Ranked No. 6

awards
Lown Institute named Wellstar Douglas Hospital the sixth best hospital in the nation for addressing social inequities, based on civic leadership, value of care and patient outcomes.

No. 3 of Top 25 Medium Sized Hospitals

awards
Wellstar Douglas Hospital ranks third in state rating list of Top 25 Medium Sized Hospitals by Georgia Trend Magazine.
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Recognized for Excellence
Wellstar Douglas has been awarded the Leapfrog safety award four years in a row.

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Main Entrance
Caring for the people of Douglas county. 

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Hyperbaric Wound Care
Hyperbaric oxygen therapy promotes faster healing for diabetic and vascular insufficiency ulcers, other non-healing wounds, compromised skin grafts and flaps and thermal burns.
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Women's Center
Each room provides the highest level comfort and privacy, putting patient's needs first.
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Future Pediatric Emergency Department
The Wellstar Foundation is raising $1.5 million to support this project. Additional community support is needed to ensure it comes to fruition.

Upcoming Events

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Breastfeeding Douglas Hospital

Taught by a certified Lactation Consultant, this introductory class helps you make an informed decision about breastfeeding. It covers the breastfeeding skills and techniques to ensure a successful breastfeeding experience for mother and baby.
Monday, January 1 : 12:00 AM to 12:00 AM

View all times and dates.

Publications & Articles


story

CindyCare

To say Cindy Mejia is “busy” is an understatement. 

She’s constantly crunching numbers as an accounting manager for a large research institute, trying out new recipes in her kitchen at her Roswell home, or trying to keep up with her little granddaughter (who just discovered how much fun it is to run).

But one Wednesday in September, Cindy woke up and reached for her computer, trying to get an early start to her workday. She felt a little groggy and couldn’t remember her password but didn’t immediately realize something was wrong.

Then she stood up. Her right arm and leg weren’t functioning, and that’s when Cindy knew what was happening — she was having a stroke.

“The first thing I thought was, ‘I need to get to Wellstar North Fulton right away,’” Cindy said. “I knew the hospital was nearby and has a good reputation.”

That decision ultimately saved her brain and life.

For Cindy, the critical care she needed was close to home, too — she lives four miles from Wellstar North Fulton Hospital. There, her care team sprang into action, bringing her the treatment and peace of mind in a moment of crisis.

“From then on, I felt well taken care of,” Cindy said. “I was relieved, and I knew I was going to be OK.”

 

Cindy's close-to-home 'pit crew'

When a patient has a stroke, every second matters. Each minute that ticks by could be the difference between a permanent stroke and a return to routine. So at North Fulton, Cindy’s care team assembled quickly to save her brainpower.

“We’re like the pit crew on a NASCAR team,” said Dr. Ed Malcom, a Wellstar emergency medicine physician. “We have our emergency stroke care response down to a science. Everyone knows their role and works together to act quickly.”

Cindy was one of the first patients at North Fulton to benefit from the hospital’s newest addition to its stroke program. While North Fulton has been a primary stroke center for years, the introduction of thrombectomies at the hospital gives patients a close-to-home, life-saving option for stroke care — saving them both time and brainpower.

A thrombectomy is a minimally invasive procedure used to unclog an artery, restoring blood flow to the brain and preventing further damage. It does not involve cutting of the brain but instead starts with the insertion of a catheter through the patient’s groin.

“Recently, we’ve developed our own capability right here in the North Fulton area to pull the clot out of the brain. That’s a giant leap forward,” Dr. Malcom explained. “It's good for the whole state because there's only a handful of hospitals that do that, and it's good for the residents that live in that North Fulton area to have a hospital so close. They don't have to take a helicopter ride somewhere to get that procedure done. It saves time.”

For Cindy, having that procedure just a few miles from her home, right when she needed it, helped save her brain function.

“If Cindy would have gone to a different hospital that didn't provide this care, then it would have been a long time before she was able to have blood flow restored to the brain,” Wellstar Neurosurgeon Dr. Benjamin Zussman said, explaining how critical each section was when it came to Cindy’s care. “The delay could have been 30 minutes or even an hour, and it's possible that she would have had permanent stroke, permanent damage to her brain instead of making the recovery she did.”

Offering thrombectomies at North Fulton has brought long-needed stroke services to the area north of Atlanta, so patients like Cindy don’t have to travel into the city through busy traffic to get the treatment they need.

“In a city like Chicago or New York, there are almost eight or nine stroke centers that provide thrombectomy in a city,” said Dr. Rishi Gupta, director of the stroke and neurocritical care program at Wellstar. “Here in metro Atlanta, we have only had three for a long, long time. So, being able to provide care for patients in the northeast corner of our city is crucial because almost 2 million people live in that quadrant.”

Proximity to care is especially important for critical situations like strokes, Dr. Gupta said.

“Any disease that is time-sensitive where patients need to get to the hospital quickly, get treated quickly — the geography is everything, particularly in bad weather when helicopters cannot fly,” he said, explaining how logistics can impact life-saving stroke care. “We need to be able to provide services in the communities the patients reside and the North Fulton program is uniquely positioned to do that.”

Signs of a stroke can include a loss of balance, dizziness, blurry vision or sudden vision loss, drooping in the face, arm or leg weakness, and difficulty speaking. Patients who experience any of those symptoms should call 911 and seek medical care right away. 

Cindy said she is glad she got to the hospital as soon as she could — “I am so thankful that I took quick action and that I had Wellstar so close.” At North Fulton, she not only received the highest level of stroke care. Wellstar takes a multidisciplinary approach to stroke care, including specialists such as critical care specialists, neurologists, neurointerventionalists and physical therapists on the care team. 

“When you're feeling pretty healthy, you don't think a stroke can happen to you. It happens so quickly. You don't necessarily get a warning,” Cindy said, sharing the importance of listening to your body’s signals when it comes to health. “You can feel one way one day or one minute, and the next minute, it changes.”

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News


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ValerieCare: Spine surgery success at Wellstar North Fulton Hospital

Valerie Orff was done with excruciating pain.

After suffering with severe back aches for 30 years, the Roswell resident had tried everything. Massage therapy, chiropractic care and even dry needling. But nothing provided permanent relief — until she went to Wellstar.

When Valerie’s pain, which had been steadily worsening over the past eight years, got to the point where she couldn’t play soccer with her grandchild, dance or sit on a motorcycle (one of her favorite past times), she told her primary care physician she needed a true solution. That’s when Wellstar stepped in.


Personalized Spine Care

Dr. Basheer Shakir, a neurosurgeon at Wellstar North Fulton Hospital, carefully and thoroughly examined Valerie and discovered what had been bringing her discomfort and slowing her down — a disc in her back was degenerating, and one of her vertebrae was moving back and forth on another one, instead of staying in place.

“This was causing back and leg pain that affected her daily activities and quality of life,” Dr. Shakir said.

Dr. Shakir knew Valerie was hesitant about getting surgery. But after spending time getting to know Valerie, and learning about her busy, active lifestyle, the two decided on a minimally invasive surgery that could quickly get her back to her routine.


Minimal procedure. Maximum results.

Valerie’s Wellstar team was able to perform a fusion operation by accessing the disc through her side, without traumatizing the muscles in her back. This shortened her hospital stay, minimized her pain after surgery and accelerated her recovery.

Although she had initially been nervous about spine surgery, Valerie said Dr. Shakir listened to her concerns, presented all her options and explained everything in detail so she knew what to expect. In short, he treated her as much more than just a “neuro patient,” but as a person.

Now, 12 weeks after surgery, Valerie is pain-free for the first time in three decades.

“I put my faith and trust in him, and now I can’t even tell you how good it is to get up every day and go to bed with no back aches. I sleep through the night, go to the gym and lost 15 pounds,” she said.

If you are struggling with back pain, Wellstar’s expert neurosurgeons and orthopedic surgeons can help you decide if spine surgery is right for you. 

Keep reading
Published on: March 2021
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PhylissCare

As the matriarch of her family, Phyliss Davis has always taken care of everyone before herself. Between a busy schedule and devoting time to her granddaughter Wynter, Phyliss made a habit of putting her own health on the back-burner.

Hoping to check another job off her to-do list, she finally squeezed a routine wellness appointment onto her calendar. But when Phyliss’ medical chart showed no recent mammogram, her primary care physician grew concerned.

"When my doctor asked how long it had been since my last mammogram, I didn’t want to admit that I hadn’t had one in years," Phyliss said, remembering how the medical professional urged her to get a breast exam as soon as possible.

Because I didn’t have a family history of breast cancer, I thought I didn’t have to worry.

Luckily, Phyliss came in at just the right time. Her mammogram caught a concerning lump that couldn’t be seen with the naked eye. Following a biopsy, she was diagnosed with breast cancer.

Throughout her cancer journey, the grandmother would learn the importance of taking care of her own health and body. And soon, she would truly understand the words her mother told her as a child: "An ounce of prevention is worth a pound of cure."

Keep reading
Published on: October 2020
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