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Article Category: Highlights

Feeling Sick? Know Where to Go to Get Care in Douglas

Published on September 14, 2023

Last updated 09:36 AM April 21, 2025

Illustration of person thinking. Icons show bed, virtual visit on phone, family on couch, person talking to medical provider and ambulance.

Whether you experience an injury, minor illness or simply need a wellness exam, the most important step you can take is getting the care you need. That way, you can find trained experts for your specific medical needs, stay ahead of potential health issues or even help prevent existing conditions from worsening. 

With primary, virtual, urgent and emergency care services available, as well as retail pharmacies, how do you decide which type of care is best for your medical situation? Learn the differences between each type of medical service Wellstar offers in Douglas County—so you don’t delay and get care right away.

Virtual Urgent Care

In addition to virtual primary and specialty care appointments, we also have a 24/7 Virtual Urgent Care for minor medical concerns including allergies, sinus infections, strep throat or urinary tract infections.

Your Virtual Urgent Care clinician will offer the same personalized, tailored treatments you expect from us. That may include treatment recommendations and prescriptions to manage an immediate health issue, like an antibiotic or cough medicine.

After your Virtual Urgent Care visit, all Wellstar clinicians, including your primary care doctor or specialist, can see a record of your appointment. You will also be able to access it through Wellstar MyChart. Keeping all of your trusted physicians in the know is just one way we provide you with seamless care.

While virtual care is a convenient way to stay well, it should never be used in place of emergency care. If you are experiencing a life-threatening medical emergency, call 911 right away. 
 

Primary care 

Primary care is ongoing, comprehensive care and preventative medicine that helps you live a full, healthy life. 

Your primary care provider gets to know you and your health history on a deeper level. That means they have a more holistic view of your overall wellness. 

Services include: 

  • Annual wellness exams 
  • Health screenings, labs and imaging 
  • Care for chronic conditions, such as diabetes or high blood pressure 
  • Immunizations for children and adults 
  • Treatment for acute illness, such as the flu or colds 
  • Coordinating care with other specialists 
  • Physical and mental health concerns, such as weight loss or anxiety 

Wellstar has three primary care locations in Douglas County:

8820 Hospital Drive
Douglasville, GA 30134
(770) 947-3000

6043 Prestley Mill Road, Suite B
Douglasville, GA 30134
(770) 941-8100

6095 Professional Parkway, Suite 100
Douglasville, GA 30134
(770) 920-2255

Urgent care

If you’re dealing with a minor injury or illness or need care after your physician’s regular office hours, going to urgent care is often the right choice. Wellstar Urgent Care centers provide quick, convenient care for non-emergency medical conditions. 

Wellstar Urgent Care provides: 

  • Care for minor illnesses and injuries, such as coughs, colds, sprains and broken bones 
  • Treatment for medical issues like bites, burns and cuts 
  • COVID-19 testing and evaluation for patients 12 and older 
  • Lab and X-rays 
  • Sports physicals 
  • Occupational health services 
  • Worker’s compensation services 

Check in online to reduce your wait time at Wellstar Urgent Care in Douglasville.

Emergency care

In a life-threatening medical emergency, every second counts. Never put off getting the proper care when lives are on the line. Remember, driving yourself to the emergency department is dangerous and may delay care, so call 911 for the fastest access to emergency care. 

When the unexpected happens, Wellstar Douglas Medical Center is always ready in a medical emergency. Our trained team provides expert emergency care 24 hours a day for people of all ages. We also have a dedicated pediatric emergency room, specifically designed to treat children. 

Recognize the signs of a medical emergency: 

  • Difficulty breathing or shortness of breath 
  • Chest discomfort or pain 
  • Severe abdominal pain 
  • Fainting or loss of consciousness 
  • Sudden dizziness, weakness or vision changes 
  • Sudden, severe pain 
  • Uncontrolled or severe bleeding 
  • Choking, coughing up blood or severe vomiting 
  • Suicidal or homicidal thoughts 
  • Changes in mental status, such as confusion or unusual behavior 
  • Traumatic injury due to a motor vehicle or other accidents 

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Illustration of baseball with ribbon and bats. Text reads "Strike out cancer"

Highlights

Commemorate Cancer Survivors Day with Wellstar

Wellstar supports people with cancer throughout their journeys, from early screenings to diagnosis to treatment. But our encouragement and dedication to delivering world-class, compassionate care doesn’t end in remission.

Across our system, Wellstar honors the bravery and strength of survivors every day, rejoicing in each milestone. This National Cancer Survivors Day, June 1, 2025, we are proud to pay tribute to the people who have conquered cancer and offer hope to those still fighting. This year’s Cancer Survivors Day theme—Strike Out Cancer—exemplifies our commitment to being a steadfast source of encouragement for cancer survivors and fighters across Georgia.

“On Cancer Survivors Day, we reflect on our patients’ journeys and cherish victories over cancer. We also offer compassion and support for people currently fighting cancer, so they and their loved ones know they’re not alone,” said Wellstar Director of Oncology Professional Practices Melissa Higdon.

Several Wellstar facilities will host events—and you can be a part of the celebration!

 

Northwest Georgia Oncology Centers in Cartersville
June 5, 2025
10 AM to 3 PM
100 Market Place Blvd., Cartersville
Contact Mary Ellen Smither at [email protected] or (678) 858-1146.

Wellstar Cobb Medical Center
May 30, 2025
12 to 2 PM     
4040 Hospital West Drive, Austell
Behind the building in the garden and parking lot area
Contact Ashley Dapremont at [email protected] or (470) 732-4523.

Wellstar Douglas Medical Center
June 7, 2025
11 AM to 2 PM
8954 Hospital Drive, Douglasville
Surgical services lobby
Contact Diane Harris at [email protected] or (470) 644-5411.

Wellstar Kennestone Regional Medical Center
June 7, 2025
11 AM to 2 PM
320 Kennestone Hospital Blvd., Marietta
First floor
Required RSVP, contact Nancy Page at [email protected] or (470) 793-7470.

Wellstar North Fulton Medical Center
June 1, 2025
2 to 4 PM
3000 Hospital Blvd., Roswell
Main lobby in hospital
Contact Sarah Bentley at [email protected] or (770) 751-2556.

Wellstar Paulding Medical Center
June 1, 2025
144 Bill Carruth Parkway, Hiram
Second floor auditorium
Contact Kellie Mitchell at [email protected] or (470) 644-8106.

Wellstar Spalding Medical Center
May 28, 2025
12 to 2 PM
Drive-thru event
608 South 8th St., Griffin
Women’s Center
Contact Sherry Connell at [email protected] or (470) 935-5526.

Wellstar West Georgia Medical Center
June 6, 2025
10 AM to 12 PM
111 Medical Drive, LaGrange
Enoch Callaway Cancer Center
Contact Stephanie Hand at [email protected].

Learn more about cancer care at Wellstar.

Keep reading
A friendly image of Douglas

Highlights

Wellstar Douglas Medical Center Receives 2025 Georgia Oglethorpe Award

For the first time, Wellstar Douglas Medical Center has earned the prestigious Georgia Oglethorpe Award, the highest level of recognition for organizational performance excellence in the state.

Each year, the Sterling Council presents the award to organizations and businesses that demonstrate performance excellence in their management and operations. Wellstar Douglas is the first business in Douglas County to receive the award.

Founded in 1974, the hospital recently celebrated its 50th year in the community. The non-profit 108-bed community hospital in Douglasville delivers an extensive array of inpatient and outpatient services, including interventional cardiology, maternity care with a level II neonatal intensive care unit, hyperbaric wound care, rehabilitation therapy and robotic surgery, including total joint orthopedics.

Wellstar Douglas President Heath King said hospital leaders use tiered safety huddles, visual management boards, department-based huddles and "A3 Thinking," a problem-solving and decision-making methodology that helps teams identify the root causes of problems and develop solutions that promote a high-reliability organization.

"These leadership methods have created a strong system of two-way communication that links our hospital's senior-most leaders with frontline team members," King said. "We're thrilled that the Sterling Council recognizes our approach for achieving industry-leading financial, quality, marketplace, consumer engagement and workforce results."

Keep reading
Stephen, a Wellstar Kennestone Level I Trauma Center patient, pictured with his daughter, Hannah.

PeopleCare

StephenCare

Stephen Nowlin became unexpectedly paralyzed one day when preparing for a Fourth of July celebration with friends. A flight EMS team was called to transport him when the flight nurse on call, Hannah Carr, recognized the address of the accident—her childhood home. She flew her father to Wellstar Kennestone Regional Medical Center, a Level I Trauma Center, where he could have the fastest, most comprehensive trauma response—and a chance at full recovery.

When routine yard work went wrong

Preparing for his annual Fourth of July party, Stephen mowed his 13-acre property in Waco, Georgia. The routine chore took a terrifying turn when his mower flipped. Trapped underneath, he realized he was paralyzed. His friend soon discovered him lying there and called 911. 

Meanwhile, Stephen’s daughter, Hannah, was working that day as a flight nurse for a local air ambulance company. When the call came in about a 60-year-old man in a tractor accident, paralyzed, at her parents' address, she instantly knew who it was. Hannah and her air ambulance service partner were on their way. 

In good hands: first responders act fast

The local fire department and EMS arrived quickly, carefully removing the mower without moving Stephen. They transported him to a nearby landing zone where Hannah and her flight partner waited. As Stephen was loaded onto the helicopter, he told his daughter, “I just hope they can fix me.”

Hannah and her partner did a thorough, head-to-toe assessment for life-threatening injuries.

“I knew I was in good hands,” Stephen said. “She's going to take care of me better than anybody else would.”

On the flight to Wellstar Kennestone Regional Medical Center, a Level I Trauma Center, Hannah communicated with the hospital ahead of arrival. In emergency situations, it’s important the team is assembled and ready to perform care as fast as possible. Because of their collaboration, not a minute was wasted.

Keep reading
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