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Patient Reviews
4
The wait was way to long, we were in the room and it was ridiculous how long it took for the doctor to come in
April 5, 2024
5
I waited 1 hour and 20 minutes in the anteroom prior to being taken to the exam room. Then waited 20 minutes to be seen by the nurse, then 45 minutes to see the doctor after the nurse' exam and prep. The doctor said there was an emergency which explained her 45 minute delay, but the 1.3 hour wait in the anteroom had no emergency.
March 29, 2024
5
Everyone at your facility were so thoughtful and caring.
March 28, 2024
5
Very kind and understanding.
March 27, 2024
5
Dr S. and her nurses were all amazing!! They answered all of my questions & kept me at ease.
March 27, 2024
5
I wish this message would get to the front desk staff. I was distressed about a knee injury and arrived having forgotten to even make an appointment. The front desk staff all were very kind, assured me I could be seen, let me know a couple times it would be soon (and it was), I was asked if I was okay, and when I left, they asked me if I was better and one even wheeled me out to my car, to my total embarrassment, but gratitude. The best thing I ever did was decide to go Wellstar all the way. This particular location is very close to my home, is very clean, there are always friendly, helpful people ready to help, and the doctors and technicians I've seen are professional and caring. The doctor I saw listened well, made sure I was taken care of and gave me clear instructions when I left. And, I got the X-ray results almost immediately. I felt better just for the caring and efficiency. Thank you!
March 22, 2024
5
Everyone was great. I appreciate their care
March 21, 2024
5
Staff, nurse and doctor very thorough and professional. Would definitely refer friends and family to Wellstar Urgent Care. Very good care!
March 21, 2024
5
The professionals at this location are amazing! The always provide great care.
March 20, 2024
5
Very good
March 13, 2024
5
Everyone was pleasant and caring.
March 13, 2024
4
Over all great experience. Very professional and knew what to do about my medical problem. To be fair I did not notice if they used sanitize.
March 11, 2024
5
Outstanding tx
March 10, 2024
4
The facility was severely understaffed with doctors the morning I went, and it took forever to get back to see a doctor. I need to have more staff available to service the patients.
March 6, 2024
5
The whole process was seamless.
March 2, 2024
3
I had a 4 pm appointment and was taken in step with all the walk ins. It took one hour to get to my room and over an hour to see the dr once I was in the room.
March 2, 2024
5
I've been here a few times always a great care experience. This time was perhaps the best as it was quick, to the point and pretty much what I expected as I had a similar ailment before. Thank you.
February 25, 2024
5
It was good.
February 18, 2024
4
Staff was friendly and professional.
February 18, 2024
5
I wish I knew I would have remembered the lady at the front desk who was soo helpful and caring
February 14, 2024
4
Very good
February 14, 2024
5
They took my concerns seriously and looked for the best solution to my illness.
February 14, 2024
4
Very positive experience!
February 14, 2024
5
I thought my experience at the WellSTAR clinic was very good. The best that anything could be when you're not feeling well. Thank you. Bye-bye.
February 16, 2024
4
Wait was too long way over an hour in the exam room. Having one provider to such a large clinic is not sufficient. Therefore the poor review is on you:management, who decided to cut staffing. Not the clinic's staff or providers.
February 14, 2024
4
It took three hours for this appointment at urgent care. The initial wait which was close to or maybe an hour had been told to me. After going to the room to be seen, it probably took another hour. When the doctor entered she apologized and said there had been an emergency. I feel it would have been better to have one of the staff come and give me that information when the emergency happened. Then I would have had an opportunity to wait or reschedule. The other issue I had was with having to call xray and sign in separately with that department even though the doctor had called over or in some way, set up the xray. I did not hear or completely understand that I had to call the number that was on the wall even though the doctor had mentioned it. This caused another delay until I went to the door to ask when the xray people would come for me. This is when they explained again about my having to sign in again using the number on the wall. It was a very long, exhausting appointment. The staff and the doctor were polite and helpful but as I have stated I think there were some rough spots that could have been handled better.
February 12, 2024
3
The assistant who came in before the doctor could use some work on her bedside manner but the doctor was excellent!
February 11, 2024
5
It was a very helpful visit. I appreciate the care and concern.
February 11, 2024
5
Thank you
February 4, 2024
5
Wonderful Dr She was very professional and through
February 9, 2024
5
I waited 1 hour and 20 minutes in the anteroom prior to being taken to the exam room. Then waited 20 minutes to be seen by the nurse, then 45 minutes to see the doctor after the nurse' exam and prep. The doctor said there was an emergency which explained her 45 minute delay, but the 1.3 hour wait in the anteroom had no emergency.
March 29, 2024
5
Everyone at your facility were so thoughtful and caring.
March 28, 2024
5
Very kind and understanding.
March 27, 2024
5
Dr S. and her nurses were all amazing!! They answered all of my questions & kept me at ease.
March 27, 2024
5
I wish this message would get to the front desk staff. I was distressed about a knee injury and arrived having forgotten to even make an appointment. The front desk staff all were very kind, assured me I could be seen, let me know a couple times it would be soon (and it was), I was asked if I was okay, and when I left, they asked me if I was better and one even wheeled me out to my car, to my total embarrassment, but gratitude. The best thing I ever did was decide to go Wellstar all the way. This particular location is very close to my home, is very clean, there are always friendly, helpful people ready to help, and the doctors and technicians I've seen are professional and caring. The doctor I saw listened well, made sure I was taken care of and gave me clear instructions when I left. And, I got the X-ray results almost immediately. I felt better just for the caring and efficiency. Thank you!
March 22, 2024
5
Everyone was great. I appreciate their care
March 21, 2024
5
Staff, nurse and doctor very thorough and professional. Would definitely refer friends and family to Wellstar Urgent Care. Very good care!
March 21, 2024
5
The professionals at this location are amazing! The always provide great care.
March 20, 2024
5
Very good
March 13, 2024
5
Everyone was pleasant and caring.
March 13, 2024
5
Outstanding tx
March 10, 2024
5
The whole process was seamless.
March 2, 2024
5
I've been here a few times always a great care experience. This time was perhaps the best as it was quick, to the point and pretty much what I expected as I had a similar ailment before. Thank you.
February 25, 2024
5
It was good.
February 18, 2024
5
I wish I knew I would have remembered the lady at the front desk who was soo helpful and caring
February 14, 2024
5
They took my concerns seriously and looked for the best solution to my illness.
February 14, 2024
5
I thought my experience at the WellSTAR clinic was very good. The best that anything could be when you're not feeling well. Thank you. Bye-bye.
February 16, 2024
5
It was a very helpful visit. I appreciate the care and concern.
February 11, 2024
5
Thank you
February 4, 2024
5
Wonderful Dr She was very professional and through
February 9, 2024
4
The wait was way to long, we were in the room and it was ridiculous how long it took for the doctor to come in
April 5, 2024
4
Over all great experience. Very professional and knew what to do about my medical problem. To be fair I did not notice if they used sanitize.
March 11, 2024
4
The facility was severely understaffed with doctors the morning I went, and it took forever to get back to see a doctor. I need to have more staff available to service the patients.
March 6, 2024
4
Staff was friendly and professional.
February 18, 2024
4
Very good
February 14, 2024
4
Very positive experience!
February 14, 2024
4
Wait was too long way over an hour in the exam room. Having one provider to such a large clinic is not sufficient. Therefore the poor review is on you:management, who decided to cut staffing. Not the clinic's staff or providers.
February 14, 2024
4
It took three hours for this appointment at urgent care. The initial wait which was close to or maybe an hour had been told to me. After going to the room to be seen, it probably took another hour. When the doctor entered she apologized and said there had been an emergency. I feel it would have been better to have one of the staff come and give me that information when the emergency happened. Then I would have had an opportunity to wait or reschedule. The other issue I had was with having to call xray and sign in separately with that department even though the doctor had called over or in some way, set up the xray. I did not hear or completely understand that I had to call the number that was on the wall even though the doctor had mentioned it. This caused another delay until I went to the door to ask when the xray people would come for me. This is when they explained again about my having to sign in again using the number on the wall. It was a very long, exhausting appointment. The staff and the doctor were polite and helpful but as I have stated I think there were some rough spots that could have been handled better.
February 12, 2024
3
I had a 4 pm appointment and was taken in step with all the walk ins. It took one hour to get to my room and over an hour to see the dr once I was in the room.
March 2, 2024
3
The assistant who came in before the doctor could use some work on her bedside manner but the doctor was excellent!
February 11, 2024
3
I had a 4 pm appointment and was taken in step with all the walk ins. It took one hour to get to my room and over an hour to see the dr once I was in the room.
March 2, 2024
3
The assistant who came in before the doctor could use some work on her bedside manner but the doctor was excellent!
February 11, 2024
4
The wait was way to long, we were in the room and it was ridiculous how long it took for the doctor to come in
April 5, 2024
4
Over all great experience. Very professional and knew what to do about my medical problem. To be fair I did not notice if they used sanitize.
March 11, 2024
4
The facility was severely understaffed with doctors the morning I went, and it took forever to get back to see a doctor. I need to have more staff available to service the patients.
March 6, 2024
4
Staff was friendly and professional.
February 18, 2024
4
Very good
February 14, 2024
4
Very positive experience!
February 14, 2024
4
Wait was too long way over an hour in the exam room. Having one provider to such a large clinic is not sufficient. Therefore the poor review is on you:management, who decided to cut staffing. Not the clinic's staff or providers.
February 14, 2024
4
It took three hours for this appointment at urgent care. The initial wait which was close to or maybe an hour had been told to me. After going to the room to be seen, it probably took another hour. When the doctor entered she apologized and said there had been an emergency. I feel it would have been better to have one of the staff come and give me that information when the emergency happened. Then I would have had an opportunity to wait or reschedule. The other issue I had was with having to call xray and sign in separately with that department even though the doctor had called over or in some way, set up the xray. I did not hear or completely understand that I had to call the number that was on the wall even though the doctor had mentioned it. This caused another delay until I went to the door to ask when the xray people would come for me. This is when they explained again about my having to sign in again using the number on the wall. It was a very long, exhausting appointment. The staff and the doctor were polite and helpful but as I have stated I think there were some rough spots that could have been handled better.
February 12, 2024
5
I waited 1 hour and 20 minutes in the anteroom prior to being taken to the exam room. Then waited 20 minutes to be seen by the nurse, then 45 minutes to see the doctor after the nurse' exam and prep. The doctor said there was an emergency which explained her 45 minute delay, but the 1.3 hour wait in the anteroom had no emergency.
March 29, 2024
5
Everyone at your facility were so thoughtful and caring.
March 28, 2024
5
Very kind and understanding.
March 27, 2024
5
Dr S. and her nurses were all amazing!! They answered all of my questions & kept me at ease.
March 27, 2024
5
I wish this message would get to the front desk staff. I was distressed about a knee injury and arrived having forgotten to even make an appointment. The front desk staff all were very kind, assured me I could be seen, let me know a couple times it would be soon (and it was), I was asked if I was okay, and when I left, they asked me if I was better and one even wheeled me out to my car, to my total embarrassment, but gratitude. The best thing I ever did was decide to go Wellstar all the way. This particular location is very close to my home, is very clean, there are always friendly, helpful people ready to help, and the doctors and technicians I've seen are professional and caring. The doctor I saw listened well, made sure I was taken care of and gave me clear instructions when I left. And, I got the X-ray results almost immediately. I felt better just for the caring and efficiency. Thank you!
March 22, 2024
5
Everyone was great. I appreciate their care
March 21, 2024
5
Staff, nurse and doctor very thorough and professional. Would definitely refer friends and family to Wellstar Urgent Care. Very good care!
March 21, 2024
5
The professionals at this location are amazing! The always provide great care.
March 20, 2024
5
Very good
March 13, 2024
5
Everyone was pleasant and caring.
March 13, 2024
5
Outstanding tx
March 10, 2024
5
The whole process was seamless.
March 2, 2024
5
I've been here a few times always a great care experience. This time was perhaps the best as it was quick, to the point and pretty much what I expected as I had a similar ailment before. Thank you.
February 25, 2024
5
It was good.
February 18, 2024
5
I wish I knew I would have remembered the lady at the front desk who was soo helpful and caring
February 14, 2024
5
They took my concerns seriously and looked for the best solution to my illness.
February 14, 2024
5
I thought my experience at the WellSTAR clinic was very good. The best that anything could be when you're not feeling well. Thank you. Bye-bye.
February 16, 2024
5
It was a very helpful visit. I appreciate the care and concern.
February 11, 2024
5
Thank you
February 4, 2024
5
Wonderful Dr She was very professional and through
February 9, 2024
4
The wait was way to long, we were in the room and it was ridiculous how long it took for the doctor to come in
April 5, 2024
5
I waited 1 hour and 20 minutes in the anteroom prior to being taken to the exam room. Then waited 20 minutes to be seen by the nurse, then 45 minutes to see the doctor after the nurse' exam and prep. The doctor said there was an emergency which explained her 45 minute delay, but the 1.3 hour wait in the anteroom had no emergency.
March 29, 2024
5
Everyone at your facility were so thoughtful and caring.
March 28, 2024
5
Very kind and understanding.
March 27, 2024
5
Dr S. and her nurses were all amazing!! They answered all of my questions & kept me at ease.
March 27, 2024
5
I wish this message would get to the front desk staff. I was distressed about a knee injury and arrived having forgotten to even make an appointment. The front desk staff all were very kind, assured me I could be seen, let me know a couple times it would be soon (and it was), I was asked if I was okay, and when I left, they asked me if I was better and one even wheeled me out to my car, to my total embarrassment, but gratitude. The best thing I ever did was decide to go Wellstar all the way. This particular location is very close to my home, is very clean, there are always friendly, helpful people ready to help, and the doctors and technicians I've seen are professional and caring. The doctor I saw listened well, made sure I was taken care of and gave me clear instructions when I left. And, I got the X-ray results almost immediately. I felt better just for the caring and efficiency. Thank you!
March 22, 2024
5
Staff, nurse and doctor very thorough and professional. Would definitely refer friends and family to Wellstar Urgent Care. Very good care!
March 21, 2024
5
Everyone was great. I appreciate their care
March 21, 2024
5
The professionals at this location are amazing! The always provide great care.
March 20, 2024
5
Very good
March 13, 2024
5
Everyone was pleasant and caring.
March 13, 2024
4
Over all great experience. Very professional and knew what to do about my medical problem. To be fair I did not notice if they used sanitize.
March 11, 2024
5
Outstanding tx
March 10, 2024
4
The facility was severely understaffed with doctors the morning I went, and it took forever to get back to see a doctor. I need to have more staff available to service the patients.
March 6, 2024
5
The whole process was seamless.
March 2, 2024
3
I had a 4 pm appointment and was taken in step with all the walk ins. It took one hour to get to my room and over an hour to see the dr once I was in the room.
March 2, 2024
5
I've been here a few times always a great care experience. This time was perhaps the best as it was quick, to the point and pretty much what I expected as I had a similar ailment before. Thank you.
February 25, 2024
5
It was good.
February 18, 2024
4
Staff was friendly and professional.
February 18, 2024
5
I thought my experience at the WellSTAR clinic was very good. The best that anything could be when you're not feeling well. Thank you. Bye-bye.
February 16, 2024
5
I wish I knew I would have remembered the lady at the front desk who was soo helpful and caring
February 14, 2024
4
Very good
February 14, 2024
4
Wait was too long way over an hour in the exam room. Having one provider to such a large clinic is not sufficient. Therefore the poor review is on you:management, who decided to cut staffing. Not the clinic's staff or providers.
February 14, 2024
5
They took my concerns seriously and looked for the best solution to my illness.
February 14, 2024
4
Very positive experience!
February 14, 2024
4
It took three hours for this appointment at urgent care. The initial wait which was close to or maybe an hour had been told to me. After going to the room to be seen, it probably took another hour. When the doctor entered she apologized and said there had been an emergency. I feel it would have been better to have one of the staff come and give me that information when the emergency happened. Then I would have had an opportunity to wait or reschedule. The other issue I had was with having to call xray and sign in separately with that department even though the doctor had called over or in some way, set up the xray. I did not hear or completely understand that I had to call the number that was on the wall even though the doctor had mentioned it. This caused another delay until I went to the door to ask when the xray people would come for me. This is when they explained again about my having to sign in again using the number on the wall. It was a very long, exhausting appointment. The staff and the doctor were polite and helpful but as I have stated I think there were some rough spots that could have been handled better.
February 12, 2024
3
The assistant who came in before the doctor could use some work on her bedside manner but the doctor was excellent!
February 11, 2024
5
It was a very helpful visit. I appreciate the care and concern.
February 11, 2024
5
Wonderful Dr She was very professional and through
February 9, 2024
5
Thank you
February 4, 2024
5
Thank you
February 4, 2024
5
Wonderful Dr She was very professional and through
February 9, 2024
5
It was a very helpful visit. I appreciate the care and concern.
February 11, 2024
3
The assistant who came in before the doctor could use some work on her bedside manner but the doctor was excellent!
February 11, 2024
4
It took three hours for this appointment at urgent care. The initial wait which was close to or maybe an hour had been told to me. After going to the room to be seen, it probably took another hour. When the doctor entered she apologized and said there had been an emergency. I feel it would have been better to have one of the staff come and give me that information when the emergency happened. Then I would have had an opportunity to wait or reschedule. The other issue I had was with having to call xray and sign in separately with that department even though the doctor had called over or in some way, set up the xray. I did not hear or completely understand that I had to call the number that was on the wall even though the doctor had mentioned it. This caused another delay until I went to the door to ask when the xray people would come for me. This is when they explained again about my having to sign in again using the number on the wall. It was a very long, exhausting appointment. The staff and the doctor were polite and helpful but as I have stated I think there were some rough spots that could have been handled better.
February 12, 2024
4
Very positive experience!
February 14, 2024
5
They took my concerns seriously and looked for the best solution to my illness.
February 14, 2024
4
Wait was too long way over an hour in the exam room. Having one provider to such a large clinic is not sufficient. Therefore the poor review is on you:management, who decided to cut staffing. Not the clinic's staff or providers.
February 14, 2024
4
Very good
February 14, 2024
5
I wish I knew I would have remembered the lady at the front desk who was soo helpful and caring
February 14, 2024
5
I thought my experience at the WellSTAR clinic was very good. The best that anything could be when you're not feeling well. Thank you. Bye-bye.
February 16, 2024
4
Staff was friendly and professional.
February 18, 2024
5
It was good.
February 18, 2024
5
I've been here a few times always a great care experience. This time was perhaps the best as it was quick, to the point and pretty much what I expected as I had a similar ailment before. Thank you.
February 25, 2024
3
I had a 4 pm appointment and was taken in step with all the walk ins. It took one hour to get to my room and over an hour to see the dr once I was in the room.
March 2, 2024
5
The whole process was seamless.
March 2, 2024
4
The facility was severely understaffed with doctors the morning I went, and it took forever to get back to see a doctor. I need to have more staff available to service the patients.
March 6, 2024
5
Outstanding tx
March 10, 2024
4
Over all great experience. Very professional and knew what to do about my medical problem. To be fair I did not notice if they used sanitize.
March 11, 2024
5
Everyone was pleasant and caring.
March 13, 2024
5
Very good
March 13, 2024
5
The professionals at this location are amazing! The always provide great care.
March 20, 2024
5
Everyone was great. I appreciate their care
March 21, 2024
5
Staff, nurse and doctor very thorough and professional. Would definitely refer friends and family to Wellstar Urgent Care. Very good care!
March 21, 2024
5
I wish this message would get to the front desk staff. I was distressed about a knee injury and arrived having forgotten to even make an appointment. The front desk staff all were very kind, assured me I could be seen, let me know a couple times it would be soon (and it was), I was asked if I was okay, and when I left, they asked me if I was better and one even wheeled me out to my car, to my total embarrassment, but gratitude. The best thing I ever did was decide to go Wellstar all the way. This particular location is very close to my home, is very clean, there are always friendly, helpful people ready to help, and the doctors and technicians I've seen are professional and caring. The doctor I saw listened well, made sure I was taken care of and gave me clear instructions when I left. And, I got the X-ray results almost immediately. I felt better just for the caring and efficiency. Thank you!
March 22, 2024
5
Dr S. and her nurses were all amazing!! They answered all of my questions & kept me at ease.
March 27, 2024
5
Very kind and understanding.
March 27, 2024
5
Everyone at your facility were so thoughtful and caring.
March 28, 2024
5
I waited 1 hour and 20 minutes in the anteroom prior to being taken to the exam room. Then waited 20 minutes to be seen by the nurse, then 45 minutes to see the doctor after the nurse' exam and prep. The doctor said there was an emergency which explained her 45 minute delay, but the 1.3 hour wait in the anteroom had no emergency.
March 29, 2024
4
The wait was way to long, we were in the room and it was ridiculous how long it took for the doctor to come in
April 5, 2024
Leah Skjei, MD
Emergency Medicine Specialist with Wellstar since 2021