Diane Kaplan, AuD
Specialties
Otolaryngology
Audiology
Education & Training
Doctor of Audiology
Diane Kaplan, AuD
Audiologist with Wellstar since 2011.
Specialties
Otolaryngology
Audiology
Education & Training
Doctor of Audiology
Office Locations
Expertise
Specialties
- Otolaryngology
- Audiology
Education & Training
- University of Florida College of Medicine
Degree
- Doctor of Audiology
Certifications
- American Speech-Language-Hearing Association
Languages spoken
- English
Common Treatments, Conditions, and Procedures
- Airway Problems
- Ear Disorders
- Nasal and Sinus Disorders
- Nasal Surgery
- Sinus Surgery
- Tonsillectomy
Patient Reviews
Overall patient rating
4.7Based on 187 patient ratings
- I'd recommend this practice to family and friends
-
- I'd recommend this provider to family and friends
-
- Listened to me carefully
-
- Shared the right amount of information
-
- Earned my trust
-
All reviews have been submitted by patients after seeing the provider.For more information about the review system, check out this Learn more about our review system.
Patient Reviews
5
Dr Kaplan was very personable and explained everything to my understanding.
September 17, 2026
5
Tried to confirm appt over the phone waited 22 minutes never got an answer
September 4, 2026
5
Dr Kaplan was very thorough & professional.
August 21, 2026
4
It was good...
August 20, 2026
5
A great experience!
August 13, 2026
5
The provider did an exceptional job. I explained to her that I was claustrophobic and she was very accommodating and polite and professional. So I just wanted to highlight that during the audiology assessment, again, she was very polite. She was very calming as well and very understanding and I did greatly appreciate that.
August 14, 2026
5
Good patient relationship!
August 13, 2026
5
Very professional and knowledgeable.
August 12, 2026
5
Great service as always!
July 26, 2026
5
I love how everyone treats you so kind & helps you with whatever you go through.
July 19, 2026
5
Diane Kaplan always explains everything and puts me at ease. She answers questions plainly. I am very thankful to have her on my medical team!
July 18, 2026
5
Dr. Kaplan worked quickly to perform the necessary testing of my hearing, explaining the steps as she went and telling me what to expect. I am quite old, and she was very respectful of my infirmities.
July 3, 2026
5
Keep up the great work
June 18, 2026
5
All questions answers and understood. I was very satisfied with the service.
June 10, 2026
5
Everyone listened and explained.
May 16, 2026
5
Everyone was kind and professional.
May 13, 2026
5
I was greeted warmly. I was seen in an extremely timely manner. Diane was very professional and she gave me information about what was going on and what to expect. I felt very comfortable in what she said and she was very professional, very warm. I heard her comments, the way she explained things, made it much more comfortable for me. I think she did a great job.
May 9, 2026
5
I was really pleased. Everyone was nice and professional.
March 28, 2026
5
The doctor who gave me my hearing test, I can't remember her name, but she was very knowledgeable about my condition and gave me referrals to doctors and was very concerned about my symptoms and it was nice to have someone that knew about my diagnosis and could refer me out like that and she listened and was very kind and so was the doctor who saw me in the room. She listened to me very well and I think she understood my problems and hopefully will get them taken care of. So it was good. Thank you.
March 20, 2026
5
She answered all questions and provided a lot of information.
March 12, 2026
1
I felt the provider was condescending. She rushed. I felt rushed and like she just didn't care at all and just wanted me out of her office. I will not see her again.
February 18, 2026
2
This provider scared the life out of me saying I needed hearing aids. The ENT assured me I did NOT and my hearing loss was very mild!
February 18, 2026
5
They were all so friendly and helpful to me.
December 27, 2025
5
Very knowledgeable and informative.
December 26, 2025
5
It was a very pleasant experience from the start. I arrived early,and the front office staff made sure I understood why other patients was called back before me.. I didn't even think anything about it,but they made sure I understood.. The doctor made me felt heard,and I appreciate her wanting to try everything before jumping to putting a tube in my ear. Everyone was pleasant and kind.
November 26, 2025
2
I felt rushed and intimidated to hit the button. She kept saying hit the button when you hear the slightest noise in either ear. I felt as though she was there to help but to force a certain outcome. I came to her with a hearing deficiency and all I hear her saying was hit the button after every session. Like I was not comprehending what she said the first time. Terrible experience
November 22, 2025
5
The staff was very friendly. And they were very nice.
November 21, 2025
5
They was nice and explained everything so I can understand I
November 14, 2025
5
Everyone was so friendly and helpful. They explained every step of the way. Resourceful .
November 9, 2025
5
Dr Kaplan was very personable and explained everything to my understanding.
September 17, 2026
5
Tried to confirm appt over the phone waited 22 minutes never got an answer
September 4, 2026
5
Dr Kaplan was very thorough & professional.
August 21, 2026
5
A great experience!
August 13, 2026
5
The provider did an exceptional job. I explained to her that I was claustrophobic and she was very accommodating and polite and professional. So I just wanted to highlight that during the audiology assessment, again, she was very polite. She was very calming as well and very understanding and I did greatly appreciate that.
August 14, 2026
5
Good patient relationship!
August 13, 2026
5
Very professional and knowledgeable.
August 12, 2026
5
Great service as always!
July 26, 2026
5
I love how everyone treats you so kind & helps you with whatever you go through.
July 19, 2026
5
Diane Kaplan always explains everything and puts me at ease. She answers questions plainly. I am very thankful to have her on my medical team!
July 18, 2026
5
Dr. Kaplan worked quickly to perform the necessary testing of my hearing, explaining the steps as she went and telling me what to expect. I am quite old, and she was very respectful of my infirmities.
July 3, 2026
5
Keep up the great work
June 18, 2026
5
All questions answers and understood. I was very satisfied with the service.
June 10, 2026
5
Everyone listened and explained.
May 16, 2026
5
Everyone was kind and professional.
May 13, 2026
5
I was greeted warmly. I was seen in an extremely timely manner. Diane was very professional and she gave me information about what was going on and what to expect. I felt very comfortable in what she said and she was very professional, very warm. I heard her comments, the way she explained things, made it much more comfortable for me. I think she did a great job.
May 9, 2026
5
I was really pleased. Everyone was nice and professional.
March 28, 2026
5
The doctor who gave me my hearing test, I can't remember her name, but she was very knowledgeable about my condition and gave me referrals to doctors and was very concerned about my symptoms and it was nice to have someone that knew about my diagnosis and could refer me out like that and she listened and was very kind and so was the doctor who saw me in the room. She listened to me very well and I think she understood my problems and hopefully will get them taken care of. So it was good. Thank you.
March 20, 2026
5
She answered all questions and provided a lot of information.
March 12, 2026
5
They were all so friendly and helpful to me.
December 27, 2025
5
Very knowledgeable and informative.
December 26, 2025
5
It was a very pleasant experience from the start. I arrived early,and the front office staff made sure I understood why other patients was called back before me.. I didn't even think anything about it,but they made sure I understood.. The doctor made me felt heard,and I appreciate her wanting to try everything before jumping to putting a tube in my ear. Everyone was pleasant and kind.
November 26, 2025
5
The staff was very friendly. And they were very nice.
November 21, 2025
5
They was nice and explained everything so I can understand I
November 14, 2025
5
Everyone was so friendly and helpful. They explained every step of the way. Resourceful .
November 9, 2025
4
It was good...
August 20, 2026
2
This provider scared the life out of me saying I needed hearing aids. The ENT assured me I did NOT and my hearing loss was very mild!
February 18, 2026
2
I felt rushed and intimidated to hit the button. She kept saying hit the button when you hear the slightest noise in either ear. I felt as though she was there to help but to force a certain outcome. I came to her with a hearing deficiency and all I hear her saying was hit the button after every session. Like I was not comprehending what she said the first time. Terrible experience
November 22, 2025
1
I felt the provider was condescending. She rushed. I felt rushed and like she just didn't care at all and just wanted me out of her office. I will not see her again.
February 18, 2026
1
I felt the provider was condescending. She rushed. I felt rushed and like she just didn't care at all and just wanted me out of her office. I will not see her again.
February 18, 2026
2
This provider scared the life out of me saying I needed hearing aids. The ENT assured me I did NOT and my hearing loss was very mild!
February 18, 2026
2
I felt rushed and intimidated to hit the button. She kept saying hit the button when you hear the slightest noise in either ear. I felt as though she was there to help but to force a certain outcome. I came to her with a hearing deficiency and all I hear her saying was hit the button after every session. Like I was not comprehending what she said the first time. Terrible experience
November 22, 2025
4
It was good...
August 20, 2026
5
Dr Kaplan was very personable and explained everything to my understanding.
September 17, 2026
5
Tried to confirm appt over the phone waited 22 minutes never got an answer
September 4, 2026
5
Dr Kaplan was very thorough & professional.
August 21, 2026
5
A great experience!
August 13, 2026
5
The provider did an exceptional job. I explained to her that I was claustrophobic and she was very accommodating and polite and professional. So I just wanted to highlight that during the audiology assessment, again, she was very polite. She was very calming as well and very understanding and I did greatly appreciate that.
August 14, 2026
5
Good patient relationship!
August 13, 2026
5
Very professional and knowledgeable.
August 12, 2026
5
Great service as always!
July 26, 2026
5
I love how everyone treats you so kind & helps you with whatever you go through.
July 19, 2026
5
Diane Kaplan always explains everything and puts me at ease. She answers questions plainly. I am very thankful to have her on my medical team!
July 18, 2026
5
Dr. Kaplan worked quickly to perform the necessary testing of my hearing, explaining the steps as she went and telling me what to expect. I am quite old, and she was very respectful of my infirmities.
July 3, 2026
5
Keep up the great work
June 18, 2026
5
All questions answers and understood. I was very satisfied with the service.
June 10, 2026
5
Everyone listened and explained.
May 16, 2026
5
Everyone was kind and professional.
May 13, 2026
5
I was greeted warmly. I was seen in an extremely timely manner. Diane was very professional and she gave me information about what was going on and what to expect. I felt very comfortable in what she said and she was very professional, very warm. I heard her comments, the way she explained things, made it much more comfortable for me. I think she did a great job.
May 9, 2026
5
I was really pleased. Everyone was nice and professional.
March 28, 2026
5
The doctor who gave me my hearing test, I can't remember her name, but she was very knowledgeable about my condition and gave me referrals to doctors and was very concerned about my symptoms and it was nice to have someone that knew about my diagnosis and could refer me out like that and she listened and was very kind and so was the doctor who saw me in the room. She listened to me very well and I think she understood my problems and hopefully will get them taken care of. So it was good. Thank you.
March 20, 2026
5
She answered all questions and provided a lot of information.
March 12, 2026
5
They were all so friendly and helpful to me.
December 27, 2025
5
Very knowledgeable and informative.
December 26, 2025
5
It was a very pleasant experience from the start. I arrived early,and the front office staff made sure I understood why other patients was called back before me.. I didn't even think anything about it,but they made sure I understood.. The doctor made me felt heard,and I appreciate her wanting to try everything before jumping to putting a tube in my ear. Everyone was pleasant and kind.
November 26, 2025
5
The staff was very friendly. And they were very nice.
November 21, 2025
5
They was nice and explained everything so I can understand I
November 14, 2025
5
Everyone was so friendly and helpful. They explained every step of the way. Resourceful .
November 9, 2025
5
Dr Kaplan was very personable and explained everything to my understanding.
September 17, 2026
5
Tried to confirm appt over the phone waited 22 minutes never got an answer
September 4, 2026
5
Dr Kaplan was very thorough & professional.
August 21, 2026
4
It was good...
August 20, 2026
5
The provider did an exceptional job. I explained to her that I was claustrophobic and she was very accommodating and polite and professional. So I just wanted to highlight that during the audiology assessment, again, she was very polite. She was very calming as well and very understanding and I did greatly appreciate that.
August 14, 2026
5
A great experience!
August 13, 2026
5
Good patient relationship!
August 13, 2026
5
Very professional and knowledgeable.
August 12, 2026
5
Great service as always!
July 26, 2026
5
I love how everyone treats you so kind & helps you with whatever you go through.
July 19, 2026
5
Diane Kaplan always explains everything and puts me at ease. She answers questions plainly. I am very thankful to have her on my medical team!
July 18, 2026
5
Dr. Kaplan worked quickly to perform the necessary testing of my hearing, explaining the steps as she went and telling me what to expect. I am quite old, and she was very respectful of my infirmities.
July 3, 2026
5
Keep up the great work
June 18, 2026
5
All questions answers and understood. I was very satisfied with the service.
June 10, 2026
5
Everyone listened and explained.
May 16, 2026
5
Everyone was kind and professional.
May 13, 2026
5
I was greeted warmly. I was seen in an extremely timely manner. Diane was very professional and she gave me information about what was going on and what to expect. I felt very comfortable in what she said and she was very professional, very warm. I heard her comments, the way she explained things, made it much more comfortable for me. I think she did a great job.
May 9, 2026
5
I was really pleased. Everyone was nice and professional.
March 28, 2026
5
The doctor who gave me my hearing test, I can't remember her name, but she was very knowledgeable about my condition and gave me referrals to doctors and was very concerned about my symptoms and it was nice to have someone that knew about my diagnosis and could refer me out like that and she listened and was very kind and so was the doctor who saw me in the room. She listened to me very well and I think she understood my problems and hopefully will get them taken care of. So it was good. Thank you.
March 20, 2026
5
She answered all questions and provided a lot of information.
March 12, 2026
2
This provider scared the life out of me saying I needed hearing aids. The ENT assured me I did NOT and my hearing loss was very mild!
February 18, 2026
1
I felt the provider was condescending. She rushed. I felt rushed and like she just didn't care at all and just wanted me out of her office. I will not see her again.
February 18, 2026
5
They were all so friendly and helpful to me.
December 27, 2025
5
Very knowledgeable and informative.
December 26, 2025
5
It was a very pleasant experience from the start. I arrived early,and the front office staff made sure I understood why other patients was called back before me.. I didn't even think anything about it,but they made sure I understood.. The doctor made me felt heard,and I appreciate her wanting to try everything before jumping to putting a tube in my ear. Everyone was pleasant and kind.
November 26, 2025
2
I felt rushed and intimidated to hit the button. She kept saying hit the button when you hear the slightest noise in either ear. I felt as though she was there to help but to force a certain outcome. I came to her with a hearing deficiency and all I hear her saying was hit the button after every session. Like I was not comprehending what she said the first time. Terrible experience
November 22, 2025
5
The staff was very friendly. And they were very nice.
November 21, 2025
5
They was nice and explained everything so I can understand I
November 14, 2025
5
Everyone was so friendly and helpful. They explained every step of the way. Resourceful .
November 9, 2025
5
Everyone was so friendly and helpful. They explained every step of the way. Resourceful .
November 9, 2025
5
They was nice and explained everything so I can understand I
November 14, 2025
5
The staff was very friendly. And they were very nice.
November 21, 2025
2
I felt rushed and intimidated to hit the button. She kept saying hit the button when you hear the slightest noise in either ear. I felt as though she was there to help but to force a certain outcome. I came to her with a hearing deficiency and all I hear her saying was hit the button after every session. Like I was not comprehending what she said the first time. Terrible experience
November 22, 2025
5
It was a very pleasant experience from the start. I arrived early,and the front office staff made sure I understood why other patients was called back before me.. I didn't even think anything about it,but they made sure I understood.. The doctor made me felt heard,and I appreciate her wanting to try everything before jumping to putting a tube in my ear. Everyone was pleasant and kind.
November 26, 2025
5
Very knowledgeable and informative.
December 26, 2025
5
They were all so friendly and helpful to me.
December 27, 2025
1
I felt the provider was condescending. She rushed. I felt rushed and like she just didn't care at all and just wanted me out of her office. I will not see her again.
February 18, 2026
2
This provider scared the life out of me saying I needed hearing aids. The ENT assured me I did NOT and my hearing loss was very mild!
February 18, 2026
5
She answered all questions and provided a lot of information.
March 12, 2026
5
The doctor who gave me my hearing test, I can't remember her name, but she was very knowledgeable about my condition and gave me referrals to doctors and was very concerned about my symptoms and it was nice to have someone that knew about my diagnosis and could refer me out like that and she listened and was very kind and so was the doctor who saw me in the room. She listened to me very well and I think she understood my problems and hopefully will get them taken care of. So it was good. Thank you.
March 20, 2026
5
I was really pleased. Everyone was nice and professional.
March 28, 2026
5
I was greeted warmly. I was seen in an extremely timely manner. Diane was very professional and she gave me information about what was going on and what to expect. I felt very comfortable in what she said and she was very professional, very warm. I heard her comments, the way she explained things, made it much more comfortable for me. I think she did a great job.
May 9, 2026
5
Everyone was kind and professional.
May 13, 2026
5
Everyone listened and explained.
May 16, 2026
5
All questions answers and understood. I was very satisfied with the service.
June 10, 2026
5
Keep up the great work
June 18, 2026
5
Dr. Kaplan worked quickly to perform the necessary testing of my hearing, explaining the steps as she went and telling me what to expect. I am quite old, and she was very respectful of my infirmities.
July 3, 2026
5
Diane Kaplan always explains everything and puts me at ease. She answers questions plainly. I am very thankful to have her on my medical team!
July 18, 2026
5
I love how everyone treats you so kind & helps you with whatever you go through.
July 19, 2026
5
Great service as always!
July 26, 2026
5
Very professional and knowledgeable.
August 12, 2026
5
Good patient relationship!
August 13, 2026
5
A great experience!
August 13, 2026
5
The provider did an exceptional job. I explained to her that I was claustrophobic and she was very accommodating and polite and professional. So I just wanted to highlight that during the audiology assessment, again, she was very polite. She was very calming as well and very understanding and I did greatly appreciate that.
August 14, 2026
4
It was good...
August 20, 2026
5
Dr Kaplan was very thorough & professional.
August 21, 2026
5
Tried to confirm appt over the phone waited 22 minutes never got an answer
September 4, 2026
5
Dr Kaplan was very personable and explained everything to my understanding.
September 17, 2026
Diane Kaplan, AuD
Audiologist with Wellstar since 2011
Rating
4.7
|
|
Specialties
Otolaryngology
, Audiology
Education
Doctor of Audiology
Medical School
University of Florida College of Medicine
Certifications
American Speech-Language-Hearing Association
Spoken Languages
English
Office Locations
|
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www.wellstar.org/physicians/diane-kaplan-aud
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