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  • Santa Claus Visits Patients at Wellstar Children’s Hospital of Georgia
Article Category: Highlights

Santa Claus Visits Patients at Wellstar Children’s Hospital of Georgia

Published on December 25, 2023

Last updated 10:03 AM December 25, 2023

A friendly image of Santa

Santa Claus’ cheery “Ho, Ho, Ho” boomed through Christian Norris’ hospital room seconds before the jolly man entered the room himself.

Christian, age 3, wore a Santa and sat in the middle of his hospital bed at Wellstar Children’s Hospital of Georgia. He broke into a wide smile as the Jolly Old Elf came near. Santa gave Christian a large stuffed bear, a stuffed animal and a wrapped Christmas present.

On Christmas morning, Santa made his rounds at Wellstar Children’s, visiting patients like Christian, who couldn’t be home for Christmas.

Christian’s mother, Charlene Norris, said it meant a lot to her that Santa took the time to visit. “There’s joy for the children in times like this when they don’t understand anything. They don’t understand why this is happening to them,” she said. “Just to see them smile and to know that Christmas isn’t all about gifts at home. People came out to make sure that he had a Christmas, even if he was in the hospital.”

On Christmas Eve, Christian’s stomach began expanding and he started to dry heave. Not knowing what was wrong, Charlene brought him to the emergency room at Wellstar Children’s and the staff began running tests. Doctors are still working to determine what’s causing the problem, but they have ruled out a cancerous tumor, Charlene said.

She knows first-hand that Christian is in good hands.

“Believe it or not, I was a patient as a child here years ago under the old Medical College of Georgia,” said Charlene, who is an Augusta resident. “I’m a cardiac patient myself. Being here as a child and then being here as a parent with a child—it makes you more grateful that we didn’t have to go far.”

As she spoke, Christian unwrapped his gift. It was a toy doctor’s kit, and he busied himself exploring different tools inside and putting a cloth band aid on his leg.

“Some people have to come so far to get here. We are grateful to have this hospital here,” Charlene said.

Learn more about Wellstar Children’s and its pediatric services.

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Childrens Hospital of Georgia
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Wellstar Children’s Hospital of Georgia dedicates new lobby to pioneering Pediatric Surgeon Dr. Charles Howell

Newsroom

Wellstar Children’s Hospital of Georgia dedicates new lobby to pioneering Pediatric Surgeon Dr. Charles Howell

AUGUSTA, Ga. (Oct. 13, 2025) – Wellstar Children’s Hospital of Georgia officially cut the ribbon on its updated lobby Monday with a ceremony attended by donors, dignitaries from Wellstar, Wellstar MCG Health Medical Center, Augusta University and the city of Augusta.

There was also a very special guest in attendance, Dr. Charles Howell, who throughout his career has been one of Wellstar Children’s Hospital of Georgia’s biggest advocates. From the stage, he watched, visibly touched, as a giant purple curtain fell, revealing the words “Dr. Charles G. Howell Jr Lobby” stretching across the lobby wall, greeting guests as they enter.

“I’m a little embarrassed,” Dr. Howell said as he took the podium.

He went on to say that many times over the years, patient families told him they didn’t know where to go for care, and now any patient who walks through the door of Wellstar Children’s Hospital of Georgia will find physicians who are board-certified in many specialties.

“You get the best care without saying anything, and for that I am very proud,” he said.

The moment had been kept top-secret, even from many event organizers. Planners knew they were organizing a special recognition, but the identity and exact nature of the surprise was revealed to leaders on a need-to-know basis to avoid spoiling the surprise. Leaders who knew, agreed that this was just as it should be. After all, Wellstar Children’s Hospital of Georgia would not exist without Dr. Howell’s steadfast advocacy.

There’s a well-known story that Dr. Howell offhandedly mentioned the need for a children’s hospital to a patient’s father—a spark that would lead to securing the necessary funding only a few years later. Dr. Howell did not know the comment was made to the chief aide to Rep. Tom Murphy, then Speaker of the Georgia House of Representatives. Ten years later, the children’s hospital was a reality.

Dr. Howell was also instrumental in designing the hospital, involving children and families in the process to ensure their needs were met. Children’s Medical Center, now Wellstar Children’s Hospital of Georgia, opened in 1998 and expanded pediatric inpatient capacity from 32 to 154 beds. Dr. Howell is one of Georgia’s greatest advocates for children’s healthcare.

As part of the celebration, Augusta Mayor Garnett Johnson read a proclamation declaring Oct. 13 “Dr. Charles Howell Day,” and presented him with a plaque.

Wellstar MCG Health President Ralph Turner also thanked Dr. Howell for his dedication and service to Georgia’s children.

“When someone dedicates their lives to taking care of our children and only makes one profound statement that grows into an entire facility—and he dedicates 40 years of his life taking care of children—this, today, just feels right,” Turner said.

As a pediatric surgeon, Dr. Howell has performed more than 16,000 procedures. He graduated from Medical College of Georgia in 1973 and, following a pediatric surgery residency at a children’s hospital in Philadelphia, returned to Augusta to practice.

In addition to operating on nearly 400 children each year, Dr. Howell started a pediatric ECMO program and a pediatric trauma program. He also served as capital campaign co-chair to assist in bringing Ronald McDonald House to its current location—only steps from Wellstar Children's Hospital of Georgia.

In 2018, following his 40-year surgical career, Dr. Howell retired as surgeon-in-chief of the children's hospital and chief of the department of surgery for Wellstar MCG Health. He returned to the health system in 2019 as the head of the hospital’s physician practice group.

The lobby of Wellstar Children’s Hospital of Georgia was the first large renovation project at the children’s hospital since it was built in 1998. The renovation includes new flooring, removal of an old fountain and updated furniture. A donor wall has also been installed to recognize the generous donors who help the hospital fulfill its mission of providing patient- and family-centered care for every family who seeks care at Wellstar Children’s Hospital of Georgia.

Wellstar Children’s Hospital of Georgia dedicates new lobby to pioneering Pediatric Surgeon Dr. Charles Howell
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Accidents Happen. Know Where to Go to Get Care for Injuries in Augusta.

Ortho-On-Demand

Sports injuries, broken bones and sprains don’t have to interfere with your schedule—Wellstar Ortho-on-Demand at 1220 West Wheeler Parkway in Augusta has you covered with convenient care when you need it. Our expert team provides prompt treatment for people ages 8 and older for musculoskeletal injuries, including: 

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We welcome walk-ins and offer same-day appointments for fast, efficient care. Learn more about Ortho-On-Demand.

Urgent Care

If you’re dealing with a minor injury or need care after your physician’s regular office hours, going to urgent care is often the right choice. Wellstar Urgent Care Centers provide quick, convenient care for non-emergency medical conditions. 

We also offer Virtual Urgent Care, which provides virtual health visits for minor medical concerns from the comfort and convenience of home. 

Wellstar Urgent Care provides:

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Wellstar Urgent Care has locations in Evans, Grovetown and South Augusta, or you can use our Virtual Urgent Care.

Emergency Care

In a life-threatening medical emergency, every second counts. Never put off getting the proper care when lives are on the line. Remember, driving yourself to the Emergency Department (ED) may delay care, so call 911 for the fastest access to emergency care. 

When the unexpected happens, Wellstar MCG Health Medical Center’s Emergency Department is always ready. Our trained team provides expert emergency care 24 hours a day for people of all ages. At Wellstar Children’s Hospital of Georgia, the dedicated Pediatric Emergency Department team is specially trained in treating children.

Recognize the signs of a medical emergency: 

  • Fainting or loss of consciousness 
  • Sudden, severe pain 
  • Uncontrolled or severe bleeding 
  • Choking, coughing up blood or severe vomiting 
  • Changes in mental status, such as confusion or unusual behavior 
  • Traumatic injury due to a motor vehicle or other accidents 
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Remember, call 911 right away in a medical emergency. That way, care can begin sooner during the crucial time it takes to be transported to the hospital.

Some conditions, such as sports concussions or gout, may be best treated by a primary care or orthopedics clinician. Our Ortho-On-Demand team can refer you to other Wellstar locations if needed.

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