Proposed Wellstar Hospital in Acworth Would Strengthen Access to Care, Create Jobs

Behind every successful patient interaction is a supply chain that works quietly but powerfully in the background. The Wellstar supply chain team uncovered critical gaps in our supply room processes—from expired products and unused inventory to time-consuming manual counts and inconsistent practices across departments. These challenges not only impacted efficiency and cost, but also posed risks to patient safety and regulatory compliance if left unaddressed.

The WellBin story

Managing medical supplies across a health system the size of Wellstar is a complex task. Led by Michael McCullough, senior vice president of supply chain at Wellstar, the supply chain team completed an internal analysis revealing that inefficiencies drove up labor and distribution costs due to rush orders, excess handling and overall waste. These challenges increased the risk of stockouts and overstocking, frustrated clinicians who had to compensate for supply gaps and raised the potential for canceled surgical cases.

One major issue was expired products caused by poor inventory rotation, which posed risks to both compliance and patient care. The team also found that 30% of items in supply rooms were “no-move”—sitting unused on shelves and resulting in wasted space and unnecessary costs.

Additionally, supplies ordered in bulk arrived in boxes, causing overstocks and failing to meet the Joint Commission’s guidelines for avoiding corrugated cardboard on patient floors. Manual supply counting consumed hours of team member time, often leading to inaccuracies and delays. The lack of standardized processes across departments created imbalanced stock levels, while reliance on “tribal knowledge” made it difficult to consistently manage supplies and train new team members. Addressing these pain points became a critical priority for the team as they looked to improve supply chain management across the system.

Streamlining supplies with WellBin

To tackle these problems, Wellstar rolled out an innovative medical supply system called WellBin—Wellstar’s version of the BlueBin system—which was tailored to our supply chain workflows and patient care standards. This two-bin Kanban system is customized and designed around our clinicians’ needs, ensuring they have the right amount of supplies, exactly when they need them. To achieve this, clinicians follow three simple steps:

1. Pull supplies from the front bin.
2. Pull the full bin from the back to the front when the front bin is empty.
3. Put the empty bin in the designated area on top of the rack.

By following this simple process every time, our supply rooms remain organized, efficient and consistently stocked with everything clinicians need. Supplies rarely expire, stockouts are uncommon and waste is significantly reduced.

Wellstar and BlueBin worked hand-in-hand to tailor WellBin with key customizations that support the unique needs of our teams. These include:

Optimized inventory levels

While BlueBin recommends three to five days of inventory, Wellstar increased on-hand stock levels to eight days. This ensures clinical teams always have what they need and reduces costs related to frequent reordering.

Silver cart supply delivery

Supplies from our Consolidated Service Center (CSC) are grouped by supply room and delivered on carts rather than pallets. This eliminates the need for team members to spend up to 90 minutes per day breaking down pallets and reduces cardboard waste on patient floors—supporting Joint Commission compliance.

In-room staging

Instead of using a centralized staging area for replenishment, Wellstar processes replenishment directly within supply rooms—reducing lost bins, excess handling and space constraints.

Dedicated implementation team

Rather than relying on external teams for setup, Wellstar worked with BlueBin to train our own teams to manage builds and maintenance. This approach ensures long-term sustainability, enables faster issue resolution and cuts implementation costs by 50%.

“WellBin transformed our supply chain from a reactive, inefficient process to a proactive and clinician-friendly system,” said Jeremy Stewart, supply chain lean manager at Wellstar.

WellBin makes a difference

Since implementing the WellBin system, Wellstar has seen significant improvements across the supply chain. Expired products have been reduced significantly, boosting patient safety and ensuring better compliance. The system has eliminated time-consuming manual counts, freeing up team member hours and increasing overall efficiency. By standardizing processes across departments, WellBin has minimized reliance on tribal knowledge. This makes it easier for contract and float nurses to find the supplies they need quickly.

Clinician satisfaction has improved, and fewer stockouts mean smoother patient care without interruptions. The reduction in waste has also led to cost savings and stronger regulatory compliance.

“Before WellBin, we were constantly scrambling for supplies,” said Kori Rippet, radiology manager at Wellstar North Fulton Medical Center. “Now, everything is where it should be, and our team can focus on patient care instead of inventory.”

Lessons learned

Implementing WellBin has taught us valuable lessons about improving supply chain management at Wellstar. Clinician involvement proved critical to the smooth adoption of new processes. Customizing BlueBin’s system into WellBin allowed us to better meet Wellstar’s unique needs and boosted team member engagement. Using actionable data and analytics helped the team make informed adjustments and drive continuous improvement. Ongoing training for on-site teams has supported compliance and proper system use. Proactive Gemba walks—on-site observations of workflow in action—by the supply chain team have enabled real-time problem solving right where it matters most.

"WellBin didn’t just optimize our inventory—it empowered our teams to deliver better care,” said Wellstar CSC Executive Director Adam Flood. “By reducing waste, improving efficiency and enhancing team member satisfaction, WellBin has become a cornerstone of Wellstar’s operational excellence.”

WellBin has been installed at Wellstar Kennestone, Wellstar Cobb, Wellstar Paulding, Wellstar Douglas, Wellstar Spalding and Wellstar Sylvan Grove Medical Centers. Installation is underway at Wellstar North Fulton Medical Center, Wellstar Roosevelt, Wellstar MCG Health Medical Center, Wellstar Children’s Hospital of Georgia and Wellstar Windy Hill. Wellstar Health Parks are slated for WellBin in 2026.

CARTERSVILLE, Ga. (June 13, 2025) — Wellstar Health System, in partnership with Northwest Georgia Oncology Centers, celebrated a major milestone Friday with the ceremonial groundbreaking of its new medical oncology and infusion facility in Cartersville.

Held at the future site at 65 Cloverleaf Drive, the event marks a significant step forward in expanding access to advanced, patient-centered cancer care for residents of Bartow County and the surrounding communities.

“This new facility represents our commitment to delivering world-class cancer care close to home,” said Dr. Michael Andrews, Wellstar’s chief cancer officer. “We’re investing in the health of this community with a space designed to provide advanced treatment options with compassionate, personalized support.”

The 15,000-square-foot facility—slated to open in early spring 2026—will double Wellstar’s infusion capacity in the region. It will feature:

• 28 infusion chairs
• 15 patient exam rooms
• 3 triage rooms
• 8 blood draw stations
• A dedicated lab and compounding pharmacy
• Onsite support services, including genetic counseling and financial navigation

Patients will benefit from a full spectrum of services, including medical oncology, hematology, immunotherapy, chemotherapy, and outpatient infusion therapy. The facility will also house an onsite infusion pharmacy with a dedicated clinical pharmacist.

“Our goal is to make cancer care more accessible and less overwhelming,” said Rebeccah George, executive director of operations for outpatient oncology and infusion. “This facility will allow patients to receive cutting-edge treatment in a supportive environment, right here in their own community.”

Dr. Michelle Ojemuyiwa, hematologist and oncologist with Northwest Georgia Oncology Centers, emphasized the importance of local access to care.

“Cancer is a journey no one should have to travel far to face,” she said. “This new facility will allow us to deliver the latest treatments with the compassion our patients deserve—right here in Cartersville.”

The new facility underscores Wellstar’s mission to deliver innovative, high-quality care tailored to each person’s needs. A dedicated team of five oncology providers—including two medical oncologists and three nurse practitioners—will lead care at the location.

Marietta, GA— Wellstar Kennestone Regional Medical Center has achieved a rare milestone in cardiac care, earning the highest possible rating—three stars—in four categories evaluated by the Society of Thoracic Surgeons (STS). This distinction places Wellstar Kennestone among the elite cardiac surgery programs in the U.S. and Canada.

The STS Star rating system is one of the most rigorous, verified and respected measures of quality in healthcare, based entirely on objective patient outcomes and implemented medical care processes. The latest analysis evaluates performance during a three-year period, from January 2022 to December 2024. Wellstar Kennestone earned the coveted three-star rating in the following key areas: isolated coronary artery bypass grafting (CABG, or open-heart surgery), aortic valve replacement (AVR), AVR + CABG, and multiprocedural cardiothoracic surgeries.

“This extraordinary recognition reflects the world-class quality of care offered by Wellstar,” said Lorrie Liang, senior vice president and hospital president of Wellstar Kennestone and Wellstar Windy Hill. “To achieve this gold standard, a health system must demonstrate both clinical excellence and rigorous standards for follow-up care. At Wellstar, we provide all of this, along with a warm, people-centered experience. It’s what we call ‘PeopleCare.’”

Previously, Wellstar Kennestone had earned three-star ratings in two categories. This latest achievement marks a significant advancement, solidifying its position as a national leader in cardiothoracic surgery.

“This new accomplishment speaks volumes about the skill, precision, and teamwork of our cardiothoracic team,” said Dr. Richard Myung, medical director of cardiothoracic surgery at Wellstar Kennestone. “We’re proud to deliver exceptional outcomes for patients from across the Southeast who have some of the most complex heart conditions.”

“This amazing recognition is about the great lengths we go to care for our patients, and why people travel from across the region to receive their care at Kennestone,” added Karrie Davis, Director of Wellstar Cardiothoracic Surgery Services and the Structural Heart and Valve Program. “We care for every patient like they’re a family member or close friend. That’s why we hold ourselves to the highest standards.”

STS ratings reflect not only surgical excellence, but also the quality of care patients receive in the critical 30-day period following surgery. These results highlight the importance of a multidisciplinary approach—one that includes surgeons, anesthesiologists, perfusionists, nurses, cardiologists, respiratory therapists, rehabilitation specialists, critical care specialists, hospitalists, advanced practice providers and many others.

“This achievement is a testament to the entire care continuum,” said Cindy Holcomb, Wellstar executive director of cardiovascular nursing at Wellstar Kennestone. “From the operating room to recovery and rehabilitation, every team member plays a vital role in delivering outstanding outcomes.”

With a team of more than 110 cardiologists and cardiovascular surgeons, the Wellstar Center for Cardiovascular Care is home to one of Georgia’s most comprehensive cardiovascular programs. Its flagship, Wellstar Kennestone, was the first hospital in the state to earn the prestigious Comprehensive Cardiac Care Certification—the highest distinction awarded by the Joint Commission and the American Heart Association.

For more information about Heart Care at Wellstar, visit wellstar.org/heartcare.