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  • Powering Progress: Key Insights from Wellstar's Community Transformation Program
Article Category: Newsroom

Powering Progress: Key Insights from Wellstar's Community Transformation Program

Published on June 30, 2025

Last updated 11:19 AM June 30, 2025

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We are excited to share the results of an insightful evaluation of Wellstar’s Community Transformation Program (CTP), completed by our partner, WE Public Health. This evaluation marks an important milestone as we continue to drive meaningful community-level change through the work of the Wellstar Center for Health Equity (WCHE) and our dedicated grantees.

Each year, CTP invites local organizations in Metro Atlanta to request support for a new or existing tech-based initiative that addresses health disparities in our communities. Nineteen organizations have received grants through the program, including eight in the most recent group. To measure the impact of this program and study how Wellstar’s support has helped these organizations further their reach, we partnered with WE Public Health for an evaluation of CTP.

About WE Public Health

WE Public Health is a consulting firm focused on advancing health equity through strategic partnerships, capacity building and community engagement. Their work empowers organizations and communities to address health and social challenges with a specific focus on justice and equity.

Why Wellstar chose WE Public Health

WCHE partnered with WE Public Health to develop a comprehensive monitoring and evaluation strategy because we recognized the importance of a thorough evaluation to help understand the impact and sustainability of our CTP. The evaluation reviewed the first three groups of Community Transformation Program (CTP) grantees (2020 to 2023) to assess how effectively they improved access to medical care and social services through technology. Findings guide program improvements, support communication with stakeholders and help achieve industry recognition. 

Key evaluation domains included:
  • Program reach (partners served, demographics and counties)
  • Financial investment (technology and total funding)
  • Improved access to care and support services
  • Program sustainability post-grant
  • Impact on clients and grantee organizations
  • Uniqueness of Wellstar’s investment
  • Social return on investment

Key evaluation findings and impact

Health equity and social determinants of health

The evaluation highlighted the alignment of the CTP with Wellstar’s commitment to addressing social determinants of health, or factors that can affect a person’s well-being, including access to food, housing and transportation. Our CTP focused on six key areas identified through Wellstar's 2019 Community Health Needs Assessment (CHNA). WCHE launched the CTP in response to a technology equity gap identified in the assessment. The program addresses the need to improve access to medical care and social support services for vulnerable, marginalized and underserved communities.

Impressive cost avoidance and health outcomes

The evaluation also demonstrated that CTP grantees are having a significant impact on health outcomes. While the estimated reach from our program’s services exceeds 13,000 people, of those nearly 2,250 people benefited specifically from either mental and/or physical health interventions. The estimated cost avoidance from emergency department visits for these patients ranged from $225,000 to over $1 million. This not only underscores the financial impact of the program, but also reflects its success in preventing the need for emergency care.

Sustained use of technology solutions

A key aspect of the CTP was its emphasis on integrating technology solutions to enhance health services. According to the evaluation, six out of seven grantee organizations interviewed reported continuing use of the technology solutions funded through the CTP, indicating strong buy-in and long-term benefits. These positive findings reflect the success of the program in providing grantees with the resources and support to test and scale innovative solutions in a low-risk environment.

Positive experiences and strong partnerships

Grantees and partners reported positive experiences working with Wellstar team members, highlighting our emphasis on collaboration, capacity building and fostering strong relationships. The evaluation emphasized the effectiveness of Wellstar's supportive approach, which allowed grantees to explore new solutions while minimizing risks.

Guiding our growth

One of the most valuable outcomes of this evaluation was the expert guidance provided on how to strengthen and scale the program. WE Public Health offered strategic recommendations focused on deepening community partnerships, supporting long-term sustainability and enhancing evaluation practices. These insights will serve as a roadmap as we continue refining the CTP to maximize impact and equity. 

Why this matters

The findings from this evaluation affirm the transformative impact the CTP has had on both the health outcomes of individuals and the broader community. By fostering partnerships, addressing key social determinants of health and investing in sustainable technology solutions, the CTP is helping to create lasting change in the communities we serve.

As we continue to work with WE Public Health, we are excited to build upon these results and expand our efforts to address health inequities across Georgia. The partnership between Wellstar, WE Public Health and our grantees continues to serve as a model for how community-driven programs can drive sustainable improvements in health and well-being.

Learn more about WCHE. 

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Health Equity Is Good for Healthcare Business—And Better Care for Everyone

As healthcare evolves, hospital systems prioritize not only the level of care they provide, but also how well they respond to the needs of the people they serve.

This is true with programs like Anthem Blue Cross and Blue Shield’s Quality-In-Sights: Hospital Incentive Program (Q-HIP), which scores organizations’ health equity efforts.

When we invest in equitable care, our patients receive better treatment, our team members feel supported and we have additional resources that we can use to improve care.

Why do programs rewarding health equity matter?

Programs like Q-HIP recognize healthcare organizations for delivering high-quality, patient-centered care. Rather than focusing on how many patients are seen, these models score performance across quality, safety, outcomes and experience.

Programs like Q-HIP align with Wellstar's mission to enhance the health and well-being of every person we serve.

Health equity’s role in Anthem’s Q-HIP program

Q-HIP has recognized Wellstar with a reimbursement bonus point for health equity, acknowledging our efforts to reach underserved patients and tailor our care to the communities and people we serve.

“Programs like Q-HIP make it clear that equity work isn’t separate from performance—it’s part of how we deliver quality and earn the resources we reinvest back into patient care,” said Mindy St. George, Wellstar assistant vice president of managed care.

The Q-HIP health equity assessment evaluates whether health systems:

  • Commit to advance health equity
  • Collect and analyze demographic and social needs data
  • Look at quality measures to identify disparities
  • Work to improve disparities and gaps in care
  • Involve leadership in equity efforts

To provide high-quality care, you need to address inequities.

Wellstar’s approach: Equity as responsiveness

At Wellstar, health equity is part of everything we do. Through Wellstar Community Health and Center for Health Equity, equity is embedded into how we design care, improve quality, engage leadership across the system and analyze data.

We focus on understanding who we serve, identifying barriers to care and continuously improving how services are delivered.

“Health equity is not an add-on to our work—it’s how we deliver better care,” said Elise Lockamy-Kassim, Wellstar assistant vice president of community health and Center for Health Equity. “When healthcare systems are responsive to people’s needs, outcomes improve, care becomes more efficient and everyone benefits.”

Why equity investments benefit everyone

When patients can access care more easily and feel like their clinicians care about them, they’re more likely to get the preventative care they need. This helps them manage chronic conditions like diabetes, stay ahead of disease and avoid unnecessary hospitalizations.

Equity-driven improvements also support Wellstar team members by improving workflows and enabling us to invest resources in our people.

“When we focus on health equity, we’re strengthening the entire system,” said Dr. Earl Stewart, Wellstar medical director of health equity. “Better data and better responsiveness lead to better care—for every patient, every time.”

Why continued investment matters

Programs like Q-HIP make it clear: Equity performance is quality performance and quality performance is rewarded.

For Wellstar, continued investment in health equity means:

  • Stronger performance in programs like Q-HIP
  • Resources to reinvest in team members and care
  • Better outcomes for patients across all communities
  • A healthcare system that is responsive, resilient and sustainable

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Women’s health is about recognizing that women have unique healthcare needs at every stage of life,” said Paula Greaves, MD, Chief of Women’s Health for Wellstar Health System. “By partnering with Atlanta City FC, we have an opportunity to bring together our expertise across women’s health, sports medicine and specialty care to support these athletes as whole people, not simply as competitors. This partnership also provides us with opportunities to engage with and support women of every age and background as we rally behind our new hometown NWSL team, on and off the pitch.”

As Atlanta City FC continues building its club and community presence ahead of its inaugural season, Wellstar will play an integral role in supporting the health and wellbeing of players and the broader community through a shared commitment to excellence, community impact and service. Together, the organizations will develop opportunities to expand access to women’s health resources, promote healthy lifestyles and create meaningful community impact.

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