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Article Category: Newsroom

CLEAR Partners with Wellstar Health System to Launch Seamless and Secure Check-in Across Locations

Wellstar patients will be able to use CLEAR to provide a streamlined consumer experience during their appointment check-in process

Published on May 21, 2024

Last updated 05:39 AM May 21, 2024

Friendly image of CLEAR

Atlanta, GA -- CLEAR (NYSE: YOU), the secure identity company, and Wellstar Health System, one of the largest healthcare systems in Georgia, are launching a new initiative to further simplify and speed up the patient check-in process. The first pilot location is live with further rollout expected in the second half of 2024.

CLEAR has successfully integrated with Wellstar to enable patient registration and on-site check-in through CLEAR Verified. Wellstar co-developed the integration and is the first health system to utilize the CLEAR Verified technology application, which will become an out-of-the-box integration that CLEAR can easily implement for other healthcare partners who use Epic.

Wellstar patients who opt-in to use CLEAR’s proven technology will enjoy a smooth on-site check-in by simply verifying their identity ahead of time. Wellstar patients will receive a text a few days before their scheduled appointment to check-in using CLEAR. On appointment day participating patients simply need to take a selfie at the Wellstar CLEAR Verified kiosk to check-in for their appointment.

“Identity is foundational to making patient experiences safer, easier, and more efficient in healthcare,” said CLEAR CEO, Caryn Seidman Becker. “CLEAR’s collaboration with Wellstar Health System will bring a streamlined and secure check-in experience for patients. With the launch of this new experience, CLEAR is one step closer in our effort to replace the clipboard in healthcare.”

“Our patients’ time is precious. Introducing CLEAR’s proven secure technology will help make the check-in process even more efficient and safe,” said Dr. Hank Capps, FAAFP, EVP and Chief Information and Digital Officer for Wellstar Health System, and President of Catalyst by Wellstar. “We are committed to building an ecosystem of care that includes technologies that have never been used in healthcare. When combined with compassionate care from Wellstar clinicians, we will deliver a truly world-class experience.”

About CLEAR
CLEAR's mission is to create frictionless experiences. With more than 22 million members and a growing network of partners across the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether you are traveling, at the stadium, or on your phone, CLEAR connects you to the things that make you, you – making everyday experiences easier, more secure, and friction-free. CLEAR is committed to privacy done right. Members are always in control of their own information, and we never sell member data. For more information, visit clearme.com.

Forward-Looking Statements
This release may contain statements that constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Investors are cautioned that any and such forward-looking statements are not guarantees of future performance or results and involve risks and uncertainties, and that actual results, developments and events may differ materially from those in the forward-looking statements as a result of various factors, including those described in the Company's filings within the Securities and Exchange Commission, including the sections titled "Risk Factors" in our Annual Report on Form 10- K. The Company disclaims any obligation to update any forward-looking statements contained herein.

Epic is a registered trademark of Epic Systems Corporation.

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Health Equity Is Good for Healthcare Business—And Better Care for Everyone

As healthcare evolves, hospital systems prioritize not only the level of care they provide, but also how well they respond to the needs of the people they serve.

This is true with programs like Anthem Blue Cross and Blue Shield’s Quality-In-Sights: Hospital Incentive Program (Q-HIP), which scores organizations’ health equity efforts.

When we invest in equitable care, our patients receive better treatment, our team members feel supported and we have additional resources that we can use to improve care.

Why do programs rewarding health equity matter?

Programs like Q-HIP recognize healthcare organizations for delivering high-quality, patient-centered care. Rather than focusing on how many patients are seen, these models score performance across quality, safety, outcomes and experience.

Programs like Q-HIP align with Wellstar's mission to enhance the health and well-being of every person we serve.

Health equity’s role in Anthem’s Q-HIP program

Q-HIP has recognized Wellstar with a reimbursement bonus point for health equity, acknowledging our efforts to reach underserved patients and tailor our care to the communities and people we serve.

“Programs like Q-HIP make it clear that equity work isn’t separate from performance—it’s part of how we deliver quality and earn the resources we reinvest back into patient care,” said Mindy St. George, Wellstar assistant vice president of managed care.

The Q-HIP health equity assessment evaluates whether health systems:

  • Commit to advance health equity
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  • Look at quality measures to identify disparities
  • Work to improve disparities and gaps in care
  • Involve leadership in equity efforts

To provide high-quality care, you need to address inequities.

Wellstar’s approach: Equity as responsiveness

At Wellstar, health equity is part of everything we do. Through Wellstar Community Health and Center for Health Equity, equity is embedded into how we design care, improve quality, engage leadership across the system and analyze data.

We focus on understanding who we serve, identifying barriers to care and continuously improving how services are delivered.

“Health equity is not an add-on to our work—it’s how we deliver better care,” said Elise Lockamy-Kassim, Wellstar assistant vice president of community health and Center for Health Equity. “When healthcare systems are responsive to people’s needs, outcomes improve, care becomes more efficient and everyone benefits.”

Why equity investments benefit everyone

When patients can access care more easily and feel like their clinicians care about them, they’re more likely to get the preventative care they need. This helps them manage chronic conditions like diabetes, stay ahead of disease and avoid unnecessary hospitalizations.

Equity-driven improvements also support Wellstar team members by improving workflows and enabling us to invest resources in our people.

“When we focus on health equity, we’re strengthening the entire system,” said Dr. Earl Stewart, Wellstar medical director of health equity. “Better data and better responsiveness lead to better care—for every patient, every time.”

Why continued investment matters

Programs like Q-HIP make it clear: Equity performance is quality performance and quality performance is rewarded.

For Wellstar, continued investment in health equity means:

  • Stronger performance in programs like Q-HIP
  • Resources to reinvest in team members and care
  • Better outcomes for patients across all communities
  • A healthcare system that is responsive, resilient and sustainable

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Atlanta City FC Selects Wellstar Health System as Official Healthcare Provider

ATLANTA – Oct. 1, 2026 – Atlanta City FC has selected Wellstar Health System, a nationally-ranked and locally recognized healthcare provider based in Georgia, as the official healthcare provider of the club.

Through this multi-year partnership, Wellstar and Atlanta City FC will ensure the club’s athletes receive a high level of care on and off the pitch, while developing community and philanthropic efforts focused on the health and wellbeing of all women and female athletes.

Partnerships are developed through shared values, common goals and an aligned vision for the future,” said AMB Sports and Entertainment President Tim Zulawski. “As an Atlanta-based healthcare provider with a shared commitment to women’s health and delivering best-in-class care for female athletes, Wellstar is a perfect partner for Atlanta City FC. We’re proud to have Wellstar as our Official Healthcare Provider and look forward to working together to make a positive impact in our community as we continue to lay the foundation of our NWSL club.” For Wellstar, the partnership creates new opportunities to engage the community in their health and wellness.

By combining Wellstar's expertise in women's health, sports medicine, orthopedics, rehabilitation, primary care, and specialty care with the visibility and community reach of Atlanta’s new National Women’s Soccer League franchise, we can engage more people where they live, work, and gather and connect them with the care they need,” said Wellstar President and CEO Ketul J. Patel.  “The team’s decision to choose Wellstar reflects the strength of our physicians, clinicians, team members, and the high-quality care we provide across Georgia every day. “

The partnership also aligns with Wellstar’s focus and expertise in women’s health, providing a full range of services from preventive and reproductive care to maternity, high-risk pregnancy and advanced orthopedic, cardiovascular and cancer services with one of the Southeast’s largest physician networks. Wellstar also is investing in innovative women’s health programs, including remote pregnancy monitoring and personalized breast cancer risk assessment, to ensure more women have access to quality and trusted care.

Women’s health is about recognizing that women have unique healthcare needs at every stage of life,” said Paula Greaves, MD, Chief of Women’s Health for Wellstar Health System. “By partnering with Atlanta City FC, we have an opportunity to bring together our expertise across women’s health, sports medicine and specialty care to support these athletes as whole people, not simply as competitors. This partnership also provides us with opportunities to engage with and support women of every age and background as we rally behind our new hometown NWSL team, on and off the pitch.”

As Atlanta City FC continues building its club and community presence ahead of its inaugural season, Wellstar will play an integral role in supporting the health and wellbeing of players and the broader community through a shared commitment to excellence, community impact and service. Together, the organizations will develop opportunities to expand access to women’s health resources, promote healthy lifestyles and create meaningful community impact.

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Wellstar Names Kem Mullins Executive Vice President and Chief Administrative Officer

MARIETTA, Ga. — Wellstar Health System has named Kem Mullins as Executive Vice President and Chief Administrative Officer. 

Mullins, a veteran healthcare executive with more than a decade of leadership experience at Wellstar, will oversee enterprise integration efforts, including Wellstar's recent acquisition of Mountain Lakes Medical Center and planned partnership with Stephens County Hospital. He will also oversee real estate and construction, facilities, emergency preparedness, implementation of Wellstar's operating model, and system support functions, including food and nutrition and environmental services. Kem will continue to lead acute and ambulatory operations until the national search for Wellstar's Executive Vice President and Chief Operating Officer is completed. 

Since joining Wellstar in 2012 as president of Wellstar Cobb Medical Center, Mullins has served in several key leadership positions across the system, including interim chief operating officer and, most recently, executive vice president of Wellstar's Ambulatory Division and Business Development. Prior to joining Wellstar, he served as CEO of Saint Francis Hospital Bartlett and was Chief Operating Officer at Atlanta Medical Center and NEA Medical Center. 

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