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If you have stayed at a WellStar hospital, contact the hospital's main line for medical record assistance.

If your WellStar physician has your medical records, contact the doctor's office for those records.

WellStar Locations
Note: All hospitals have Emergency Rooms unless otherwise noted.
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Patient & Visitor Information

Welcome to WellStar

Whether you're visiting WellStar for a medical procedure or to see a friend or family member in our care, we want your stay to be as pleasant as possible. Please select a WellStar location below for information to help you find your way around our facilities and guidelines that help ensure the safety of our patients. If you need additional information, please call 770-956-STAR (7827) or ask our staff and volunteers while you are with us.

Select a hospital
Select a WellStar hospital

From the North:

  • Take I-75/85 South to exit 248C for GA-10 E/Freedom Parkway/Carter Center
  • Turn left at the first traffic light onto Boulevard NE
  • Take the first left onto Highland Avenue NE
  • Take the first right onto Parkway Drive NE
  • Atlanta Medical Center is on the right

From the South:

  • Take I-75/85 North to exit 248C for GA-10 E/Freedom Parkway/Carter Center
  • Turn left at the first traffic light onto Boulevard NE
  • Take the first left onto Highland Avenue NE
  • Take the first right onto Parkway Drive NE
  • Atlanta Medical Center is on the right
We have two parking garages for convenient access to all our facilities.

Parking Deck A

Serves the main hospital. Located just left of the main entrance on the west side of the building.

Parking Deck B

Serves the Medical Office buildings and should also be used by those coming for outpatient procedures or pre-admission testing. Located between 315 and 285 Boulevard.

Patient and guest parking is $6.00 a day. Special rates may be available for hospital stays of more than two weeks.

For parking-related questions, please call a Patient Representative at 404-265-4358.

Public Transportation

The #16 Noble and #99 Boulevard buses serve Atlanta Medical Center with several stops along Ralph McGill Boulevard and Boulevard NE. Visit Metropolitan Atlanta Transportation Authority (MARTA) for complete, up-to-date information or call the MARTA information number at 404-848-5000.
Visiting hours are from 8 AM to 8:30 PM daily. Visiting hours vary by floor. Some units, such as intensive care units, may have limited visiting times. Supervised, well-behaved children may visit patients, however, children under the age of 12 are not allowed in the intensive care units.

We encourage family visits, but please take small children by the hand for their safety. To prevent transmitting germs, children should never be allowed to sit or lie down on the floor. Children who can walk should wear shoes while on hospital property.

Certain patient care areas such as rehabilitation and psychiatric units limit visitation. Special visiting hours are maintained on these units. Please ask the nurse for visiting hours and policies for these areas.
The Health Insurance Portability and Accountability Act (HIPAA) includes rules pertaining to increased and standardized confidentiality and security of health data. HIPAA privacy regulations require that access to patient information be limited to only those authorized, and that only the information necessary for a task be available to them. Personal health information is always protected and kept confidential. Unless otherwise instructed, visitors of WellStar hospitals can be provided the location of a patient and general information about their condition.

All hospital doors remain open until 8:30 PM The Emergency Department doors are open 24 hours a day, 7 days a week.

For the rest and welfare of our patients, televisions must be kept at a low volume. Please comply with requests to turn off televisions to allow a patient to sleep. Nursing personnel also may ask that televisions are turned off at 11 PM

We understand that some of our patients have special likes and dislikes regarding food. However, you will need permission from the patient’s physician to bring food into the hospital for a patient. Visitors may take their meals in the patient room, but please discard all items including wrappers, leftovers, cups, plates, etc. and remove them from the room.

All visitors should behave in a responsible, polite and courteous manner. Any visitor who exhibits threatening behavior or uses abusive or profane language will be asked to leave the hospital.

We strive to provide all patients and visitors with a clean environment. To help our Environmental Services personnel and to keep the patient's room as sanitary as possible, visitors may be asked to leave the room so that it can be cleaned. We realize that this may be an inconvenience; however, visitors may want to enjoy our cafeteria or tour the grounds at this time. You or your representative has the right to consent to receive visitors whom you designate including, but not limited to, a spouse, a domestic partner (including a same-sex domestic partner), another family member, or a friend, and your right to withdraw or deny such consent at any time. To know the health facility is not permitted to restrict, limit, or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, gender identity or expression, sexual orientation, or disability. To be ensured that all visitors enjoy full and equal visitations privileges consistent with patient preferences."
Lori's Gifts

Place orders online for FREE SAME-DAY DELIVERY from the Gift Shop directly to patients in the hospital. Phone orders are welcome and available during Gift Shop operating hours. No additional charge or no minimum purchase required for hospital deliveries. For your convenience, we accept Cash, MasterCard, Visa, Discover and American Express.

Monday - Friday: 8:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Sunday: 9:00 AM - 8:00 PM

Phone: (404) 265-4732
Dining is available in our cafeteria during the following hours:

Monday - Friday: 6:30 AM – 10 AM
Saturday & Sunday: 7 AM - 10AM

Monday - Friday: 11:00 AM - 4 PM
Saturday: 11 AM - 2:30 PM
Sunday: 11 AM - 4 PM

Monday - Friday: 4:30 PM - 8 PM

Also located on our campus you will find Chick-Fil-A, Blimpie, Boulevard Bistro, and The Deli @ AMC
There are three conveniently located ATMs around our facility – located on the ground floor of the 340 Building in Chick-Fil-A; 1st Floor of the 315 Building; and the ground floor of the hospital outside the cafeteria.
Hilton Atlanta (0.8 mile)
255 Courtland Street NE
Atlanta, GA 30303

Motel 6 Atlanta (0.8 mile)
311 Courtland Street NE
Atlanta, GA 30303

Sheraton Atlanta Hotel (1 mile)
165 Courtland Street NE
Atlanta, GA 30303

Red Roof Inn & Suites Atlanta - Midtown (0.5 mile)
585 Parkway Drive NE
Atlanta, GA 30308
Admissions: (404) 265-3677
Billing: (866) 904-6871
Chaplain: (404) 265-4329
Gift Shop (404) 265-4732
Medical Records: (404) 265-4225
Patient Information: (404) 265-4185
Patient Relations: (404) 265-6073
Security Services: (404) 265-5000
Volunteer Services (404) 265-4720
Walgreens is conveniently located on our campus and can be contacted at 404-525-8256.