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Article Category: Highlights

Wellstar National COVID-19 Resiliency Network Partnership Reaches Over 1 Million People

Published on June 30, 2023

Last updated 01:11 PM June 30, 2023

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After leveraging partnerships and community relationships to serve and educate patients during the COVID-19 pandemic—reaching over a million people—Wellstar Community Health and Wellstar Center for Health Equity teams continue community outreach efforts.

Taking on COVID-19 in our communities

Since 2020, Wellstar has partnered with Morehouse School of Medicine to join the National COVID-19 Resiliency Network (NCRN)—a nationwide consortium of organizations committed to improving the reach of COVID-19 health messaging, increasing connections to healthcare and social services, decreasing disparities in COVID-19 testing and enhancing community capacity for addressing the pandemic.

Programs led by the Wellstar Center for Health Equity throughout the COVID-19 pandemic have included walk-up COVID-19 family testing and vaccination, distribution of masks and safety kits to at-risk communities, and dissemination of Spanish-language educational information. Wellstar will continue this work by educating communities about the spread of disease and distributing masks and hand sanitizer to fight illnesses such as the flu and COVID-19. 

Meeting patients with the care they need

Through partnerships like the one with NCRN, the Wellstar Center for Health Equity implements multidisciplinary approaches to address social disparities and barriers to healthcare access.

Many patients skipped routine health screenings during the pandemic. Wellstar Community Health and the Wellstar Center for Health Equity focus on connecting community members with primary care providers and screenings including colorectal and prostate cancer screenings, continuing the outreach from the pandemic and meeting patients where they are.

“We recognized that people were working or had kids, and we tried to break down those barriers and get healthcare to people where they needed it,” said Nurse Manager Cindy Newman, who works with Wellstar Community Health and the Wellstar Center for Health Equity.

Building relationships to serve patients

Wellstar Community Health and Wellstar Center for Health Equity teams collaborate with partners such as the Georgia Department of Public Health to increase access to COVID-19 testing and vaccines.  

Through the Wellstar Congregational Health Network—our partnership with local faith communities—Wellstar made testing, vaccines and accurate health information more accessible to the people we serve by hosting events at places of worship and virtual town halls in collaboration with faith communities.

Collectively, NCRN has reached over 1 million people and counting through virtual and in-person events. In addition to joining NCRN, Wellstar is also part of Georgia CEAL, another initiative of Morehouse School of Medicine that addresses the disproportionate impact of COVID-19 on underserved communities.

Learn more about Wellstar Community Health and the Wellstar Center for Health Equity. 

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Highlights

Soul Support 2025: A Year of Healing, Hope & Community Impact

Faith communities and Wellstar Health System came together across Georgia with a shared mission: to strengthen mental health, build meaningful connections and bring healing spaces directly into our communities.

The 2025 Soul Support Impact Reports highlight incredible stories of empowerment, compassion and growth—made possible through collaboration, training and care.

What we achieved together

Across churches and faith centers—big and small—Soul Support helped communities access emotional wellness tools, support groups and life-changing conversations.

United Church in Atlanta

  • 78 touchpoints of support
  • Biweekly support groups focused on emotional expression
  • Safe spaces where participants learned to process even the toughest emotions
  • 39 volunteer hours fueling community care

Impact Church in Atlanta

  • 1,000+ touchpoints
  • 40 mental health events
  • Weekly support groups and Healing the Wounds of Trauma sessions
  • 20 community members trained in mental health first aid
  • 60+ engagement hours

Greater Young Zion Baptist Church in Augusta

  • 291 community touchpoints
  • Mental health awareness events drawing 150+ participants
  • Webinars, grief workshops and suicide prevention training
  • 40+ wellness kits distributed
  • 50+ event hours given back

The Gathering, International in Griffin

  • 756 touchpoints
  • Mental health support groups and pastoral counseling
  • 80% of participants reported helpful, life applicable insights
  • Powerful testimonies emphasizing belonging and finding strength in community

Seekers of His Face International Prayer Center in Augusta

  • 685 touchpoints
  • 224 mental health care kits distributed
  • Weekly support groups and wellness workshops
  • Youth and men’s mental health initiatives supporting 75+ individuals
  • 60 volunteer hours encouraging healing and growth

Why this work matters

Across every partner site, a message echoed loud and clear: Community heals. Connection transforms. Support saves lives.

Together, churches, clinicians, volunteers and community leaders created supportive environments where people felt seen, safe and understood. These spaces helped reduce stigma, elevate mental health literacy and offer practical tools for emotional wellness.

Thanking our partners

Pastors, administrators, coordinators and volunteers—from Atlanta to Griffin to Augusta—poured in time, compassion and leadership to make Soul Support a lifeline for many. Your dedication is transforming communities one conversation at a time.

Looking forward

As we continue this journey, we celebrate every person who showed up, spoke up or lifted someone up. The impact of Soul Support is more than numbers—it’s the lives changed through hope, faith and connection.Together, we are building mentally healthier, spiritually grounded and beautifully resilient communities.

Learn more about Wellstar’s community health programs.

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Highlights

Making Connections with Community Resources through Wellstar Find Help

As Jane stood ready to leave her medical appointment, clutching her prescription and discharge papers, her eyes told a story before she even spoke. The nurse noticed the hesitation and heavy worry on her face and said, “Jane, is there anything else that you are concerned about?”

Jane’s voice was soft, almost apologetic. She explained that she wanted to follow her doctor’s advice, but it wasn’t that simple. She said she could only afford canned food—whatever was cheapest on the shelf—and she didn’t have much experience cooking. The idea of maintaining a low-salt diet felt impossible. 

Then, after a pause, she admitted something else. She didn’t have a way to pick up her medications. No car. No nearby family. Just her and the uncertainty of how to make it all work.

Jane isn’t alone. Through Wellstar Find Help, she can be connected to a network of support organizations ready to walk beside her. People like Jane can be referred to programs like SNAP-Ed Nutrition Education, one of many resources available, where they’ll learn from a nutrition educator how to eat healthier on a budget and safely store meals. Participants also learn how to make new recipes and get to taste them through this program.

Wellstar Find Help connects Jane to community organizations that may be able to assist her with applying for EBT benefits or access a list of food pantries in her area. To address the transportation barrier, Jane or the nurse can also look for transportation services to help her pick up her prescription. 

What began as a moment of quiet worry becomes a moment of hope. Wellstar Find Help allows the care team and patients to connect with resources beyond the clinical side of health. It allows our community to leave ready to thrive—not just with instructions to follow, but with a plan and a renewed sense that they will not have to face health challenges alone.

How to use Wellstar Find Help

  1. Visit wellstar.findhelp.com.
  2. Enter the ZIP code for the individual in need of assistance. 
  3. On the next page, you will find the total number of programs available for your ZIP code.
  4. Wellstar Find Help is organized into categories that you can hover over to preview. Categories include food, housing, transit, health and work.You can also search by keyword or program name.
  5. After you select a category, you can browse the specifics of the organizations. The contact information and criteria may also be listed, as well as hours of operation when available. 
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Highlights

When Community Meets Care: Why Resources Matter and How Wellstar Find Help is Changing Lives

“Jane” sits quietly in the exam room, clutching the discharge papers the doctor has just handed her. Her blood pressure has improved, but she is still overwhelmed with worry—not because of the diagnosis, but because of what awaits her outside the hospital. 

She has a new prescription in her hand, but no reliable transportation to pick it up, and a diet plan to follow, but an empty fridge at home. She has advice to rest, but a job that didn’t offer paid time off, which will mean no way to pay her utilities or her rent. 

Her doctor has done everything right medically—yet Jane still is not set up completely for a positive health outcome.  

This is the moment where health systems face a truth we cannot ignore: Health doesn't begin in the exam room, and it doesn’t end there either. It lives in kitchens, workplaces, neighborhoods, families and within our communities. It is shaped by whether someone can afford groceries, find safe housing or get to their appointments. 

These everyday circumstances—known as social determinants of health or non-medical drivers of health—affect nearly every outcome. They determine whether treatment plans succeed, whether chronic conditions worsenand whether families thrive or struggle. In fact, research shows that up to 80% of health outcomes are tied to social determinants, not clinical treatment alone. 

And for too long, patients like Jane have been left to navigate these challenges alone. 

A Shift in Healthcare: PeopleCare

Imagine if every healthcare visit didn’t only diagnose health needs, but also understood life needs: 

  • “Do you have access to healthy food?” 
  • “Are you worried about housing or utilities?” 
  • “Do you need transportation to follow-up appointments?” 

This is the movement taking place today: healthcare shifting beyond treating illness to supporting everyday well-being. Medicine can lower blood pressure, and community support can keep it down. 

Enter Wellstar Find Help: Support at Your Fingertips 

To bring this vision to life, Wellstar has introduced Wellstar Find Help—a tool that connects individuals with thousands of community resources including: 

  • Food assistance
  • Housing and utilities 
  • Transportation 
  • Employment support 
  • Mental health services 
  • Senior and caregiver programs 

It’s a pathway, a bridge and a lifeline. All resources can be found very easily by entering the ZIP code for the person in need within the community. Refer your friend, a family member, a fellow church member or even yourself if you need it.  

Here’s what makes it truly powerful. Anyone can use it—anytime, anywhere, from home or phone, and it’s built directly into Wellstar’s medical record system. That means when someone is sitting in a room like Jane was—overwhelmed, uncertain, quietly carrying life burdens—the care team doesn’t just send them home with instructions. 

They can help them right there, in the moment by connecting them to real support before they walk out the door. 

Healing happens in community 

When community resources meet medical care, everything changes. A father on dialysis doesn’t miss treatment because a ride fell through. A mom recovering from surgery has healthy meals for her family. A senior gets help with housing instead of silently struggling. People don’t just survive. They thrive because sometimes the strongest medicine is hope. 

Sometimes hope looks like a bus pass, a food pantry referral or a team member who says, “You don’t have to figure this out alone.”

Wellstar Find Help will assist us in figuring it out together or at least give us a place to start. Wellstar Find Help is more than a website. It’s a community initiative that suggests care doesn’t end when the hospital doors close, that supports every person's right to dignity, access and opportunity and acknowledges that healthcare isn’t just about treating bodies—it’s about overall well-being. For patients like Jane, that can make all the difference. 

Community health challenge: working together to change lives 

For community partners 

You are the backbone of healthcare beyond the medical building walls. Our community’s food banks, housing organizations, transportation services, senior programs and faith-based organizations provide stability and opportunities for patients to heal as a whole.  We invite you to:  

  • Claim your organization: share your programs, capacity and preferred referral pathways.
  • Help us lift barriers proactively rather than reactively. 
  • Stay connected.

Healthcare needs you, and our communities thrive when we all work together. Together we can create and sustain a network of support that meets people where they are and then lifts them where they deserve to be.

Visit wellstar.findhelp.com to learn more and find resources.

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