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Article Category: Newsroom

Wellstar Kennestone Receives Georgia Oglethorpe Award for Organizational Excellence

Award-winning facility celebrates 70th anniversary

Published on June 11, 2020

Last updated 12:05 PM August 12, 2020

Kennestone Hospital at sunset

Wellstar Kennestone Hospital celebrates its 70th anniversary. The hospital was founded in 1950 to serve the needs of the Cobb County community.

Wellstar Health System, one of Georgia’s largest and most integrated healthcare systems, today announced Wellstar Kennestone Hospital was named the recipient of the prestigious Georgia Oglethorpe Award for 2020, Georgia’s highest level of recognition for organizational performance excellence. Presented by the Florida Sterling Council, the award recognizes organizations and businesses “that have successfully achieved performance excellence within their management and operations.” This award announcement falls on the 70th anniversary of the hospital—a significant milestone in community care.


Award Recipients Are Role Models for Excellence

Due to its high standard for excellence, the Georgia Oglethorpe Award represents one of the most significant levels of recognition an organization can receive. Recipients of the Georgia Oglethorpe Award are examples for excellence for other organizations.

This award is presented after rigorous evaluation to recognize organizations that have achieved management and operations performance excellence. Only 89 organizations have earned awards since 1992 from the Florida Sterling Council—the organization that orchestrates the Georgia Oglethorpe Award. The awards are “presented annually to high performing, role-model organizations, both private and public, that demonstrate superior management approaches and role model results,” according to the Florida Sterling Council.


Wellstar Kennestone Hospital Makes an Impact

Founded in 1950, Wellstar Kennestone Hospital is a 633-bed hospital, anchoring the regional medical center located in Marietta, Georgia, and is part of the nationally recognized non-profit Wellstar Health System. The hospital serves hundreds of thousands of visitors each year and consistently demonstrates high performance levels across all metrics, including quality, safety, satisfaction, and operations.

Wellstar invests consistently in new innovations that help address vital healthcare needs, such as Georgia’s first CyberKnife®, TomoTherapy® and da Vinci® robotic surgical systems.

As one of only three Level II trauma centers in Metro Atlanta, and part of the state’s largest trauma network, Wellstar Kennestone operates the second busiest emergency department (ED) in Georgia and the eighth busiest ED in the U.S., caring for more than 138,000 patients per year. The new ED is slated to open late June 2020 and will be one of the top two largest and busiest EDs in the nation, serving up to 600 patients per day and 220,000 patients each year at full capacity, doubling the current trauma and emergency capacity. The 263,000-square-foot facility will include dedicated isolation and decontamination rooms that can be used for patients who present with infectious disease, behavioral health, or chemical contamination issues and multiple entrances for different levels of patient severity. Offering a dedicated pediatric ED and many industry-leading features and processes, the new ED dramatically enhances access for Georgians to vital healthcare needs and will be a model for best practices in emergency services, both for the region and nationally.


Celebrating 70 Years of Compassionate Care

Today, Wellstar Kennestone Hospital is honored to celebrate its 70th anniversary. The hospital was founded in 1950 to serve the needs of the rapidly growing Cobb County community, which had tripled in the ten years prior. The May 21, 1950 edition of the Marietta Daily Journal stated the facilities “are said to be among the best available in hospital circles in the Southeast”—a fact that stands true today. For the last 70 years, the hospital has been a pinnacle in the Marietta community and is a destination hospital for North Georgia and neighboring states.

“Every birthday that we celebrate not only signifies our maturity in age but also our advancement in serving our community,” said Mary Chatman, executive vice president of Wellstar Health System and president of Wellstar Kennestone Hospital and Wellstar Windy Hill Hospital. “We, the more than 5,000 employees of Wellstar Kennestone Hospital, are proud to be the healthcare choice for many patients, from the beginning of life, when we celebrate birth, to the end of life, when we demonstrate dignity.”

The hospital’s longest-tenured team member and unofficial historian, Joyce McMurrain, has worked at Kennestone for almost 55 years. Joyce began her career as a staff nurse in the maternity unit and has served in many roles. McMurrain is currently the nurse manager for professional practice and helps to guide rising senior nursing students. “One of my proudest accomplishments is helping Wellstar to re-shape and re-structure women's health services,” said McMurrain. “The hospital moved from a traditional maternity model to a modern family-centered approach that provides women greater access, support, decision-making in the delivery process, childbirth, and care.” She credits her longevity to her credo of believing that we are all connected and that service makes a significant difference in people's lives.

Chatman and McMurrain join Wellstar Kennestone Hospital team members in celebrating this significant milestone 70th anniversary, knowing that the hospital will continue to provide compassionate care for the communities it serves for years to come.

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ATLANTA (Nov. 13, 2025) – From bustling food banks to blooming community gardens, more than 500 Wellstar Health System team members rolled up their sleeves and stepped into neighborhoods across Georgia for the 2025 Wellstar Day of Service—a powerful demonstration of compassion in action.

This year’s theme, Food Access and Healthy Living, reflects a sharpened focus on two of the most pressing needs identified in the Wellstar 2025–2028 Community Health Needs Assessment and Implementation Plans. Volunteers served at 28 local partner organization sites, tackling projects that nourish bodies, uplift spirits and strengthen community roots.

“PeopleCare isn’t just about caring for our patients’ health—it’s about caring for the whole person and the whole community,” said Ketul J. Patel, president and CEO of Wellstar Health System, who volunteered alongside team members at several sites across Georgia during the system’s Day of Service. “Service is at the heart of who we are, so when we work together at pantries, help out at community gardens and lend a hand at local shelters, we’re showing people that care doesn’t just happen in our hospitals and clinics—it happens in every community we serve.”

With nearly 200 more volunteer spots added this year, the Day of Service reached new heights, spanning metro Atlanta, West Georgia, Augusta and beyond.

A Few Highlights from the Day:

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About Wellstar Health System

Wellstar personalizes the patient experience. We call it PeopleCare, and it's only possible thanks to our 33,000 team members who provide expert, compassionate care for every stage of life. PeopleCare also means we serve our communities as a nonprofit health system, providing more than $1 billion annually in charity care and community programs, and operating the largest integrated trauma network in the state of Georgia. We embrace innovation and technology, nurture early-stage companies through our venture firm Catalyst by Wellstar, and train future generations of caregivers with academic institutions including the Medical College of Georgia. Wellstar honors every voice and is one of the Fortune 100 Best Companies to Work For. To learn more, visit Wellstar.org.

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Healthcare self check-in kiosk

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CLEAR and Wellstar Health System Modernize the Patient Experience Using CLEAR1’s Digital Check-In

NEW YORK and ATLANTA, Oct. 21, 2025 – CLEAR (NYSE: YOU), the secure identity company, and Wellstar Health System (“Wellstar”), are dramatically improving the patient experience and saving hundreds of staff hours through a partnership that leverages CLEAR’s identity platform, CLEAR1. Findings from a joint case study released today highlight how health systems nationwide can use technology to make the patient experience faster and easier by reimagining one of the most visible pain points in the care journey: Patient Check In.

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“CLEAR’s focus is on making everyday experiences both safer and easier, and our work with Wellstar is helping pave the way for the future of modern patient experiences," said Caryn Seidman Becker, CEO of CLEAR. “We are excited about the growth opportunities ahead and the many ways we can support health systems to improve patient and staff experiences and create a more integrated healthcare future.”

“The results of the study speak for themselves. By leveraging CLEAR1’s technology we introduced a modern, digital check-in experience that saves patients and team members time, reduces administrative costs, and streamlines the check-in process for everyone,” said Dr. Hank Capps, EVP and Chief Information and Digital Officer for Wellstar Health System and President of Catalyst by Wellstar. “Wellstar partnered with CLEAR because we are committed to investing in technologies that elevate the patient experience, alleviate the stress on staff, and reduce friction across every part of the patient journey.”

Key outcomes achieved since launching CLEAR1 for check-in include:

  • Improved Patient Experience – Digital check-in adoption increased from 2 to 10 percent, with strong engagement among patients 45 and older. 73 percent of patients who used CLEAR1’s digital check-in technology reported that they would use it again.
  • Operational Efficiency – In just six months, CLEAR1-enabled check-ins freed up more than 1,500 hours of staff time, allowing teams to focus on higher-value tasks such as assisting patients with complex problems.
  • Reduction in Duplicate Records & Cost Savings – By linking appointments to a verified identity, Wellstar has been able to uncover and resolve duplicate patient records before visits, reducing costly administrative rework and minimizing claim complications. Collectively, these improvements are projected to deliver $2 million in savings for every 25,000 patients verified through CLEAR1.

The case study is available here.

About CLEAR
CLEAR's mission is to strengthen security and create frictionless experiences. With over 33 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether you are traveling, at the stadium, or on your phone, CLEAR connects you to the things that make you, you—making everyday experiences easier, more secure, and friction-free. CLEAR is committed to privacy done right. Members are always in control of their own information, and we do not sell biometric or sensitive personal data. For more information, visit clearme.com.

About Wellstar Health System
Wellstar personalizes the patient experience. We call it PeopleCare and it's only possible thanks to our 33,000 team members who provide expert compassionate care for every stage of life. PeopleCare also means we serve our communities as a non-profit health system, providing more than $1 billion annually in charity care and community programs, and operating the largest integrated trauma network in the State of Georgia. We embrace innovation and technology, nurture early-stage companies through our venture firm Catalyst by Wellstar, and train future generations of caregivers with academic institutions including the Medical College of Georgia. Wellstar honors every voice and is one of the Fortune 100 Best Companies to Work For. To learn more, visit Wellstar.org.

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