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Article Category: Newsroom

Wellstar Kennestone Receives Georgia Oglethorpe Award for Organizational Excellence

Award-winning facility celebrates 70th anniversary

Published on June 11, 2020

Last updated 12:05 PM August 12, 2020

Kennestone Hospital at sunset

Wellstar Kennestone Hospital celebrates its 70th anniversary. The hospital was founded in 1950 to serve the needs of the Cobb County community.

Wellstar Health System, one of Georgia’s largest and most integrated healthcare systems, today announced Wellstar Kennestone Hospital was named the recipient of the prestigious Georgia Oglethorpe Award for 2020, Georgia’s highest level of recognition for organizational performance excellence. Presented by the Florida Sterling Council, the award recognizes organizations and businesses “that have successfully achieved performance excellence within their management and operations.” This award announcement falls on the 70th anniversary of the hospital—a significant milestone in community care.


Award Recipients Are Role Models for Excellence

Due to its high standard for excellence, the Georgia Oglethorpe Award represents one of the most significant levels of recognition an organization can receive. Recipients of the Georgia Oglethorpe Award are examples for excellence for other organizations.

This award is presented after rigorous evaluation to recognize organizations that have achieved management and operations performance excellence. Only 89 organizations have earned awards since 1992 from the Florida Sterling Council—the organization that orchestrates the Georgia Oglethorpe Award. The awards are “presented annually to high performing, role-model organizations, both private and public, that demonstrate superior management approaches and role model results,” according to the Florida Sterling Council.


Wellstar Kennestone Hospital Makes an Impact

Founded in 1950, Wellstar Kennestone Hospital is a 633-bed hospital, anchoring the regional medical center located in Marietta, Georgia, and is part of the nationally recognized non-profit Wellstar Health System. The hospital serves hundreds of thousands of visitors each year and consistently demonstrates high performance levels across all metrics, including quality, safety, satisfaction, and operations.

Wellstar invests consistently in new innovations that help address vital healthcare needs, such as Georgia’s first CyberKnife®, TomoTherapy® and da Vinci® robotic surgical systems.

As one of only three Level II trauma centers in Metro Atlanta, and part of the state’s largest trauma network, Wellstar Kennestone operates the second busiest emergency department (ED) in Georgia and the eighth busiest ED in the U.S., caring for more than 138,000 patients per year. The new ED is slated to open late June 2020 and will be one of the top two largest and busiest EDs in the nation, serving up to 600 patients per day and 220,000 patients each year at full capacity, doubling the current trauma and emergency capacity. The 263,000-square-foot facility will include dedicated isolation and decontamination rooms that can be used for patients who present with infectious disease, behavioral health, or chemical contamination issues and multiple entrances for different levels of patient severity. Offering a dedicated pediatric ED and many industry-leading features and processes, the new ED dramatically enhances access for Georgians to vital healthcare needs and will be a model for best practices in emergency services, both for the region and nationally.


Celebrating 70 Years of Compassionate Care

Today, Wellstar Kennestone Hospital is honored to celebrate its 70th anniversary. The hospital was founded in 1950 to serve the needs of the rapidly growing Cobb County community, which had tripled in the ten years prior. The May 21, 1950 edition of the Marietta Daily Journal stated the facilities “are said to be among the best available in hospital circles in the Southeast”—a fact that stands true today. For the last 70 years, the hospital has been a pinnacle in the Marietta community and is a destination hospital for North Georgia and neighboring states.

“Every birthday that we celebrate not only signifies our maturity in age but also our advancement in serving our community,” said Mary Chatman, executive vice president of Wellstar Health System and president of Wellstar Kennestone Hospital and Wellstar Windy Hill Hospital. “We, the more than 5,000 employees of Wellstar Kennestone Hospital, are proud to be the healthcare choice for many patients, from the beginning of life, when we celebrate birth, to the end of life, when we demonstrate dignity.”

The hospital’s longest-tenured team member and unofficial historian, Joyce McMurrain, has worked at Kennestone for almost 55 years. Joyce began her career as a staff nurse in the maternity unit and has served in many roles. McMurrain is currently the nurse manager for professional practice and helps to guide rising senior nursing students. “One of my proudest accomplishments is helping Wellstar to re-shape and re-structure women's health services,” said McMurrain. “The hospital moved from a traditional maternity model to a modern family-centered approach that provides women greater access, support, decision-making in the delivery process, childbirth, and care.” She credits her longevity to her credo of believing that we are all connected and that service makes a significant difference in people's lives.

Chatman and McMurrain join Wellstar Kennestone Hospital team members in celebrating this significant milestone 70th anniversary, knowing that the hospital will continue to provide compassionate care for the communities it serves for years to come.

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Robert, a new grandfather, poses proudly with his daughter and her infant son. With Wellstar helping him manage his HCM, he can keep making memories with his growing family.

PeopleCare

RobertCare

Robert Frederick was living a typical life, going to work and spending time with his mother, siblings and children. But then it became hard to breathe when walking short distances or climbing stairs. He got dizzy. Perhaps most disturbingly, he passed out several times—once at a Braves baseball game he attended with his siblings.

"I didn't know what was going on!" Robert recalled.

Difficulty controlling AFib with medication

After passing out the first time, he went to urgent care and was then taken to the hospital by ambulance. He learned his symptoms were caused by atrial fibrillation (AFib), an irregular heartbeat.

Robert began to see Dr. David Caras, a Wellstar general cardiologist, and learned AFib is related to high blood pressure. Successfully managing high blood pressure often helps people keep AFib under control. Despite their efforts, AFib sent Robert to the emergency room two more times.

Suspicion of HCM

Dr. Caras reviewed Robert’s hospital records and found he had increased wall thickness of the left ventricle and a gradient—a pressure difference between the left ventricle and the aorta when the heart pumps. These findings were consistent with a condition called hypertrophic cardiomyopathy (HCM). Characterized by abnormal thickening of the heart muscle, this disease makes it difficult for the heart to pump blood effectively.

Dr. Caras referred Robert to Dr. Melissa Burroughs, an HCM specialist at Wellstar. As a Center of Excellence designated by the Hypertrophic Cardiomyopathy Association, Wellstar is one of the leading providers of comprehensive HCM care in Metro Atlanta.

"We have physicians in the group—designated HCM specialists—that are the point person of the patient’s care," Dr. Burroughs explained. “This includes close communication and collaboration with electrophysiologists, surgeons, advanced heart failure specialists, social workers and behavioral health professionals.”

A rare finding leads to Mayo Clinic Care Network collaboration

Robert said, “Dr. Burroughs wanted to do genetic testing to verify that I had HCM."

But genetic testing revealed a rare genetic variant—one not known to be associated with HCM. Dr. Burroughs called it a “diagnostic conundrum.” The genetic variant found was typically associated with a different cardiac disease that Robert did not have. However, he did have clear signs of HCM.

To investigate further, Dr. Burroughs collaborated with other HCM experts through the Mayo Clinic Care Network, of which Wellstar is a member. Mayo Clinic, which is also an HCM Center of Excellence, provided access to its unpublished database, finding Robert’s rare mutation was present in two other family groups with HCM.

“It’s very important that we add to the science—that we include our patients in the registry to enhance what is already known about HCM,” Dr. Burroughs said.

Robert added, “Dr. Burroughs is very persistent. She wanted to know, ‘Why are you having these problems? What’s the root cause?’ She went above and beyond to find that out.”

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Man sleeping soundly and comfortably

Highlights

Inspire Implants Introduce Better Sleep Apnea Care

If you have sleep apnea, waking up tired may be your norm. Even if you wear a CPAP every night, you might not get the good night’s rest you need. Thankfully, there’s a different option available.

Positive airway pressure (PAP)—CPAP and BiPAP therapy—is the most common treatment for sleep apnea. It pushes pressurized air through a mask to keep your airway open so you can sleep better. But it doesn’t work well for everyone.

“For years, countless patients who have been intolerant of CPAP or BiPAP therapy have had few options for treatment,” said Dr. Michael Vick, an otolaryngologist with Wellstar. “What we have done in the past has been painful and unpredictable.”

Fortunately, if you don’t respond to PAP therapy, there’s good news. Wellstar is a multidisciplinary Center of Excellence for Inspire Implants—the first with the designation in Georgia and the second in the country. This hypoglossal nerve stimulator can reduce sleep apnea without the bulky mask.

What is sleep apnea?

Sleep apnea is a sleeping disorder. It causes you to stop breathing off and on while you’re asleep. It can happen when something blocks your airway (obstructive sleep apnea) or if your brain doesn’t send the right signals to the muscles that control your breathing (central sleep apnea). Either way, your body doesn’t get enough oxygen.

To kickstart your breathing, your body triggers a survival reflex. The jolt wakes you up just enough for you to start breathing again. But it also breaks your sleep cycle, meaning you’re tired the next day. And without proper treatment, you can develop high blood pressure or other heart problems that can be life-threatening.

How is sleep apnea diagnosed?

You may have sleep apnea if you snore, wake up frequently at night or stop breathing when you sleep. An at-home or overnight in-clinic sleep test can diagnose you accurately.

At-home tests use a finger monitor to measure and record your airflow, blood oxygen level, breathing pattern and heart rate. We may suggest an in-clinic test called a polysomnogram if we think you have central sleep apnea. This test uses electrodes placed around your body to evaluate your arm and leg movements, blood oxygen level, brain activity, breathing, and heart and lung activity while you sleep.

Common treatments for sleep apnea

Oral appliances can treat mild sleep apnea, and surgery can address treatment-resistant sleep apnea. But two types of PAP therapy have long been the most common treatments for most people with moderate-to-severe sleep apnea:

  • Continuous PAP (CPAP): A machine delivers constant air pressure through a mask to keep your airway open during sleep.
  • Bilevel PAP (BiPAP): A similar machine uses a mask to deliver higher air pressure when you inhale and lower air pressure when you exhale.

More advanced sleep apnea treatment

PAP therapy is uncomfortable for many people. If it doesn’t work for you, an Inspire Implant can reduce your sleep apnea without the mask. The two-piece implant involves a sensor in your chest and a receiver that wraps around the hypoglossal nerve that controls your tongue.

Our ear, nose and throat (ENT) specialists partner with lung and sleep medicine experts to place the device. They perform a minimally invasive procedure that requires two small incisions. This outpatient surgery requires minimal recovery time.

Once in place, the implant works simply. When turned on at night, the sensor sends a signal to the receiver that gently stiffens your tongue and palate with each breath, so your airway does not become blocked—all without waking you.

According to Dr. Vick, Inspire has been a breakthrough for many patients who cannot tolerate CPAP or BiPAP therapy. While success rates can vary depending on individual health factors such as body mass index (BMI), Inspire generally delivers higher satisfaction, fewer complications and a more comfortable recovery than previous surgical options.

“With Inspire, we have a successful and convenient treatment option with a high patient satisfaction rate. While it is a surgically placed device, there is far less risk of complications and downtime than anything we have previously offered,” he said. “If you cannot tolerate PAP therapy, you should consider Inspire.”

Learn more about Inspire at Wellstar and find an ENT who’s right for you.

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Doctor listening to patient's heart with stethoscope

Newsroom

Top Marks for Heart Care at Wellstar Kennestone Regional Medical Center

Wellstar Kennestone Regional Medical Center has received several major commendations highlighting the high level of heart care continuously provided to patients—putting Wellstar’s cardiothoracic surgery program among the top in the nation. The Marietta-based heart care program received:

  • The coveted three-star rating in the following key areas from the Society of Thoracic Surgeons (STS): isolated coronary artery bypass grafting (CABG, or open-heart surgery), aortic valve replacement (AVR), AVR + CABG, and multiprocedural cardiothoracic surgeries. This is the highest category of quality, placing Wellstar Kennestone among the best programs for heart surgery in the U.S. and Canada. 
  • The prestigious Comprehensive Cardiac Care Certification—the highest distinction awarded by The Joint Commission and the American Heart Association. Wellstar Kennestone was the first in Georgia to receive this certification.

These recognitions demonstrate Wellstar’s commitment to keeping advanced heart care close to home.

“These accomplishments speak volumes about the skill, precision and teamwork of our cardiothoracic team,” said Dr. Richard Myung, medical director of cardiothoracic surgery at Wellstar Kennestone. “We’re proud to deliver exceptional outcomes for patients from across the Southeast who have some of the most complex heart conditions.”

Three-star STS rating

STS ratings reflect not only surgical excellence, but also the quality of care patients receive in the critical 30-day period following surgery. 

“This extraordinary recognition reflects the world-class quality of care offered by Wellstar,” said Lorrie Liang, president of Wellstar Kennestone and Wellstar Windy Hill. “To achieve this gold standard, a health system must demonstrate both clinical excellence and rigorous standards for follow-up care. At Wellstar, we provide all of this, along with a warm, people-centered experience. It’s what we call ‘PeopleCare.’”

These results highlight the importance of a multidisciplinary approach—one that includes surgeons, anesthesiologists, perfusionists, nurses, cardiologists, respiratory therapists, rehabilitation specialists, critical care specialists, hospitalists, advanced practice providers and many others.

“This achievement is a testament to the entire care continuum,” said Steve Cermak, executive director of cardiovascular service line and hospital operations at Wellstar Kennestone. “From the operating room to recovery and rehabilitation, every team member plays a vital role in delivering outstanding outcomes.”

Among the three-star rankings is CABG. This procedure is commonly performed to treat people having a heart attack or other conditions including coronary heart disease with chest pain, multiple blocked coronary arteries or serious heart failure. The procedure is performed by cardiovascular surgeons at Wellstar Kennestone—Dr. Theresa Luu, Dr. James Burke and Dr. Richard Myung—who work as part of a large multidisciplinary team to give every patient the highest quality care at every step of the process, from diagnosis through surgery and recovery.

“This amazing recognition is about the great lengths we go to care for our patients, and why people travel from across the region to receive their care at Wellstar Kennestone,” added Director of Wellstar Cardiothoracic Surgery Services and the Structural Heart and Valve Program Karrie Davis. “We care for every patient like they’re a family member or close friend. That’s why we hold ourselves to the highest standards.”

Wellstar Center for Cardiovascular Care offers patients care close to home across Georgia communities at more than 25 cardiovascular locations, with more than 110 cardiologists and cardiothoracic surgeons standing ready to provide heart care for both routine and complex heart conditions. Wellstar also has one of the largest cardiovascular rehabilitation programs in Georgia, which helps patients improve their long-term outcomes.

Certification by The Joint Commission

The Joint Commission has also awarded Wellstar Kennestone with a Gold Seal of Approval in conjunction with the American Heart Association’s Heart-Check mark and certification as a Comprehensive Cardiac Center for the third consecutive time.

For the certification, Wellstar Kennestone underwent a rigorous, unannounced onsite review. During the visit, a team of Joint Commission reviewers evaluated compliance with related certification standards including evaluating the care of the cardiac patient at every touch point in the cardiac care continuum with ongoing process improvement and health promotion for patients, as well as the community. Joint Commission standards are developed in consultation with healthcare experts and providers, measurement experts and patients. The reviewers also conducted onsite observations and interviews. 

The hospital first received the two-year certification in 2019. This recertification makes the third cycle—or sixth year—it has remained in place. Wellstar Kennestone was the first hospital in Georgia and remains the only one in the state to hold the comprehensive certification.

From prevention to post-cardiac event recovery, our well-connected and collaborative heart care team is dedicated to empowering you to regain your strength and independence. We offer top-quality cardiovascular care including diagnostics, treatment, psychological support and ongoing monitoring all focused on your well-being. Learn more about award-winning heart care at Wellstar.

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