SKIP NAVIGATION
MyChart Search
Wellstar Go Back
MyChart
  • Find a Doctor
  • Locations
  • Medical Services
    Popular Services
    • Emergency Care
    • Urgent Care
    • Virtual Care
    • Primary Care
    • Women's Health
    • Pediatric Care
    • Cancer Care
    • Heart Care
    • Neuro Care
    • Orthopedics
    • View All Medical Services
    Expanded Services
    • Lab Services
    • Imaging
    • ENT
    • Pulmonary
    • Gastroenterology
    • Urology
    • Physical Therapy
    • Behavioral Health
    • Pharmacies
    • View All Medical Services
    For Providers
    • Refer a Patient
    • Transfer a Patient
    • Physician Relations
    • Wellstar Clinical Partners
    • Provider Resources
  • Patient Resources
    Patient Portal
    • MyChart Login
    • Sign-Up for MyChart
    • Get Medical Records
    Visiting
    • Visitation Guidelines
    • Patient Guides
    • Find My Way
    Billing & Insurance
    • Accepted Insurance
    • Pay Your Bill
    • Financial Assistance
  • Wellstar for You
    Community
    • Classes and Events
    • Center for Health Equity
    • Support Groups
    • Community Outreach
    • Wellstar Find Help
    • Translation Services
    • Volunteer Opportunities
    Health Content
    • Articles
    • PeopleCare
  • Find a Doctor
  • Locations
  • Medical Services
  • Patient Resources
  • Wellstar for You

Popular Services

Emergency Care Urgent Care Virtual Care Primary Care Women's Health
Pediatric Care Cancer Care Heart Care Neuro Care Orthopedics

Expanded Services

Lab Services Imaging ENT Pulmonary Gastroenterology
Urology Physical Therapy Behavioral Health Pharmacies View All Medical Services

For Providers

Refer a Patient Transfer a Patient Physician Relations Wellstar Clinical Partners Provider Resources

Patient Portal

MyChart Login Sign-Up for MyChart Get Medical Records

Visiting

Visitation Guidelines Patient Guides Find My Way

Billing & Insurance

Accepted Insurance Pay Your Bill Financial Assistance

Community

Classes and Events Center for Health Equity Support Groups Community Outreach
Wellstar Find Help Translation Services Volunteer Opportunities

Health Content

Articles PeopleCare
  • Home
  • Articles
  • Feeling Sick? Know Where to Go to Get Care
Article Category: Highlights

Feeling Sick? Know Where to Go to Get Care

Published on January 15, 2025

Last updated 10:47 AM April 21, 2025

Illustration of person with thought bubbles representing staying home, pharmacies, virtual care, primary care and emergency care

Whether you experience an injury, minor illness or simply need a wellness exam, the most important step you can take is getting the care you need. That way, you can find trained experts for your specific medical needs, stay ahead of potential health issues or even help prevent your condition from worsening. 

With primary, virtual, urgent and emergency care services available, as well as retail pharmacies, how do you decide which type of care is best for your medical situation? Learn the differences between each type of medical service so you don’t delay and get care right away. 

I have been exposed to COVID-19 and I want a test: local pharmacy, stay home. I have a runny nose and fatigue: Virtual Urgent Care, Wellstar primary care/pediatrician, Wellstar Urgent Care, local pharmacy, stay home. My child has a fever, decreased appetite and/or is wheezing: Wellstar primary care/pediatrician, Wellstar Urgent Care, Wellstar emergency room. I’m COVID-19 positive and have mild symptoms: Virtual Urgent Care, Wellstar primary care/pediatrician, Wellstar Urgent Care, local pharmacy, stay home. I’m COVID-19 positive and have severe symptoms: Wellstar emergency room. I’m having trouble breathing: Wellstar emergency room. My child is having trouble breathing: Wellstar emergency room.   

Local Pharmacies 

If you are ill and have minor symptoms, over-the-counter medications can help you feel better. At your local retail pharmacy, you can find over-the-counter treatments for minor conditions like colds. If your symptoms worsen or do not go away with over-the-counter treatments, contact your primary care team or visit an urgent care location. 

Local pharmacies also carry at-home COVID-19 tests, offering a convenient testing option for people who have been exposed or are experiencing mild symptoms of COVID-19. 

Virtual Care 

Whether you have a busy schedule or are just looking for a more convenient option, virtual appointments are an easy way to keep up with your health from anywhere. 

At Wellstar, we offer virtual visits with both primary care clinicians and specialists—no matter if you are an established patient or not. Connect with your Wellstar care team over the phone or with video on a computer, smartphone or tablet. 

If you’re an established patient, simply request a virtual visit through MyChart. If you don’t have an account, it’s easy to sign up for MyChart and keep all of your important health information in one secure space. You can also call your physician’s office directly and request a virtual appointment over the phone. 

These days, many types of appointments can be done virtually, including consultations, care for chronic conditions and prescription management. In addition to virtual primary and specialty care appointments, we also provide a Virtual Urgent Care service for minor medical concerns. 

While virtual care is a convenient way to stay well, it should never be used in place of emergency care. If you are experiencing a life-threatening medical emergency, call 911 right away. 

Primary Care 

Primary care is ongoing, comprehensive care and preventative medicine that helps you live a full, healthy life. 

Your primary care clinician—either an internal or family medicine physician, pediatrician or OB/GYN, depending on your age and medical needs—gets to know you and your health history on a deeper level. That means they have a more accurate view of your overall wellness. 

Services include: 

  • Annual wellness exams 
  • Health screenings, labs and imaging 
  • Care for chronic conditions, such as diabetes or high blood pressure 
  • Immunizations for children and adults 
  • Treatment for acute illness, such as the flu or colds 
  • Coordinating care with other specialists 
  • Physical and mental health concerns, such as weight loss or anxiety 

Find a Wellstar primary care location in your neighborhood. 

Urgent Care 

If you’re dealing with a minor injury or illness or need care after your physician’s regular office hours, going to urgent care is often the right choice. Wellstar Urgent Care Centers provide quick, convenient care for non-emergency medical conditions. 

We also offer Virtual Urgent Care, which provides virtual health visits for minor medical concerns from the comfort and convenience of home. 

Wellstar Urgent Care provides: 

  • Care for minor illnesses and injuries, such as coughs, colds, sprains and broken bones 
  • Treatment for medical issues like bites, burns and cuts 
  • COVID-19 testing and evaluation for patients 12 and older 
  • Lab and X-rays 
  • Sports physicals 
  • Occupational health services 
  • Worker’s compensation services 

Find a Wellstar urgent care location near you or make a virtual urgent care appointment. 

Emergency Care 

In a life-threatening medical emergency, every second counts. Never put off getting the proper care when lives are on the line. Remember, driving yourself to the emergency department (ED) may delay care, so call 911 for the fastest access to emergency care. 

When the unexpected happens, Wellstar is always ready in a medical emergency. Our trained team provides expert emergency care 24 hours a day for people of all ages. We even have several pediatric emergency room locations, specifically designed to treat children. 

Recognize the signs of a medical emergency: 

  • Difficulty breathing or shortness of breath 
  • Chest discomfort or pain 
  • Severe abdominal pain 
  • Fainting or loss of consciousness 
  • Sudden dizziness, weakness or vision changes 
  • Sudden, severe pain 
  • Uncontrolled or severe bleeding 
  • Choking, coughing up blood or severe vomiting 
  • Suicidal or homicidal thoughts 
  • Changes in mental status, such as confusion or unusual behavior 
  • Traumatic injury due to a motor vehicle or other accidents 

Find a Wellstar emergency department close to you. Remember, call 911 right away in a medical emergency. That way, care can begin sooner during the crucial time it takes to be transported to the hospital. 

Tags

Primary Care Emergency Care Urgent Care
COVID-19
Related Articles
New, modern building in Dallas, Georgia with fresh paint and Wellstar logo features signs for urgent care, primary care, pediatrics and pediatric cardiology locations. The pediatrics side of the building has playful, curved awning to reflect its young patients' personalities.

Highlights

Wellstar Opens New Locations in Dallas

To serve our community’s growing healthcare needs, Wellstar opened new urgent care, primary care and pediatric cardiology locations at 76 East Paulding Drive in Dallas.

Primary care & mental wellness

People in Paulding County can now receive high-quality, evidence-based whole person care at the new Wellstar GME Internal Medicine—which also serves as a teaching center for doctors completing their residency. This practice offers typical primary care as well as mental and emotional health services.

Services include wellness exams, vaccinations, treatment for illnesses like the flu, management of chronic conditions such as diabetes and mental health support.

Schedule an appointment at our new primary care location in Dallas by calling (943) 202-9020. 

Urgent care 

If you’re dealing with a minor injury or illness or need care after your physician’s regular office hours, going to urgent care is often the right choice. Wellstar Urgent Care centers provide quick, convenient care for non-emergency medical conditions such as coughs, colds, sprains, broken bones and minor bites, burns and cuts.

Check in at our new urgent care location in Dallas or call (943) 202-9000.

Pediatric heart care

Our pediatric cardiology experts can evaluate and create comprehensive treatment plans for children and teenagers with congenital heart defects, arrhythmias (heart rhythm disorders), chest pain, heart palpitations, high blood pressure/cholesterol, fainting, cardiomyopathies and heart failure as well as fetal (prenatal) cardiology. Wellstar Children's of Georgia pediatric cardiology specialists provide comprehensive, coordinated care with a multidisciplinary team, which may include pediatric heart surgeons and electrophysiologists (heart rhythm specialists), as well as medical geneticists, pediatric nurses and dietitians.

Schedule an appointment at our new pediatric cardiology location in Dallas or call (470) 956-9171.

Keep reading
Child with arm in sling

Highlights

When and Why to Visit the Pediatric Emergency Department

When your child experiences a medical emergency, you want them to have the care they need right away. At the five Wellstar Pediatric Emergency Departments (ED) at Wellstar Golisano Children’s Hospital of Georgia and Wellstar Cobb, Wellstar Douglas, Wellstar Kennestone and Wellstar Paulding Medical Centers, you’ll find expert treatment designed just for kids.

Why visit a Pediatric Emergency Department?

“We have a common saying in pediatric emergency medicine that ‘children aren’t just little adults.’ Children’s bodies and the health problems that affect them are very different from adults,” said Pediatric Emergency Physician Dr. Christopher Graves. “When you visit a pediatric ED, you can trust that your child is receiving age-appropriate evaluation and care.”

This can often mean finding a diagnosis through physical examinations and a thorough patient history with less reliance on invasive testing. When testing is needed, rest assured that your child’s care team has training in pediatric medicine and knows what tests and medications are needed to keep your child safe.

When should you go to the pediatric ED?

“If you feel your child is experiencing a life-threatening symptom such as trouble breathing, loss of consciousness, severe allergic reaction or bleeding that's hard to control, you should go to the ED or call 911. Remember to talk with your child's provider during your visits about when you should worry,” said Wellstar Pediatrician Dr. Sandra Rodriguez-Sfeir. “Some things are age-specific—like a temperature at 100.4 degrees Fahrenheit or above in a baby under 2 months absolutely needs to go to the ED. Don't wait to see your pediatrician in the morning.”

There may also be urgent care centers in your area. Urgent care can be a great option for non-life-threatening conditions such as common colds, mild flu-like symptoms or earaches. Read more about where to go when your child isn’t feeling well.

“Some families struggle to decide whether they should go to an ED or urgent care. I have always told families—you are never wrong to come to a pediatric ED,” Dr. Graves said. “If you are worried about the life or safety of your child, you’ve come to the right place.”

Introducing your pediatric ED team

When you come to a pediatric ED, you will meet healthcare providers who have chosen to make children their focus. Our care teams know that children have unique needs based on their social and emotional development. Pediatric ED doctors, nurses and advanced practice providers have years of experience working with children, and they have learned how to approach children in a way that reduces their anxiety and fear. Acts as simple as examining a stuffed animal or blowing up a glove into a balloon can turn a crying child into a smiling child. 

Doctors are only one part of the team. Pediatric ED nurses have expertise in administering medications, placing IVs and performing other bedside procedures. When these types of interventions are needed, you can trust that the nurses, medics and ED techs who help with these processes have abundant experience. 

“Children are special and should be treated by nurses that specialize in their care. Emergency rooms can be a scary place for children and families,” said Jacqueline Rimer, a Wellstar pediatric emergency department nurse. “Wellstar pediatric nurses combine compassion and expertise to create an environment that reduces fear and anxiety while also providing quality, specialized care children and families deserve.”

Our child life specialists are trained to work directly with children and families to offer education, emotional support and distraction during procedures. Coming to the pediatric ED is tough for many kids, but having the right team can make things a little easier. That makes all the difference.

Find a Pediatric Emergency Department near you.

Keep reading
Photo of location

Highlights

Wellstar Expands Primary Care in Lovejoy

To serve our community’s growing healthcare needs, Wellstar has opened a new location in Lovejoy with primary care services.

Primary care is ongoing, comprehensive care and preventative medicine that helps you live a full, healthy life. Visit Wellstar Primary Care for:

  • Non-emergent health concerns 
  • Chronic conditions 
  • Routine checkups and annual wellness exams
  • New or worsening symptoms 
  • Immunizations

Hampton
11400 Tara Blvd.
(943) 202-8800

Schedule at this location

 

Benefits of a primary care clinician

The main role of a primary care clinician is to keep you healthy at every age and stage of life. To keep you feeling your best, these experts are trained to:

  • Get to know and understand your unique health needs. Your primary care team can keep you on track with your individual wellness goals, whether you are planning to start a family, need help managing a chronic illness or want to maintain a healthy weight.
  • Coordinate care and provide referrals for specialists. Your primary care team can quickly and seamlessly get you in touch with the robust network of medical experts, such as cardiologists, oncologists, neurologists and more at Wellstar.
  • Keep you up-to-date on immunizations and vaccinations. You can build up your body’s immunity to common diseases and protect your health with the latest vaccines, all ordered by your primary care clinician.
  • Order appropriate health screenings, diagnostic tests and follow-up care. If your wellness check-up reveals certain risk factors, chronic conditions or new diagnoses, your primary care clinician can help you get the right treatment fast.
  • Treat you for acute illnesses, such as colds or the flu. When you feel under the weather, your established primary care clinician can often get you an appointment sooner so you can feel better.

Learn more about primary care at Wellstar.

Photos of lobby and exam room in Hampton primary care location

Keep reading

COMMUNITY CARE

Community Care
In the Community Health Highlights Events & Classes
For Business
Corporate Purchasing Community Health Needs Assesment
Give
Wellstar Foundation Donate Ways to Give Volunteer

ABOUT US

About Wellstar Diversity Equity Inclusion & Belonging Leadership Wellstar Board of Trustees Healthcare Innovation Safety First Commitment Wellstar Research Institute Latest News

CAREERS & EDUCATION

Careers at Wellstar Graduate Medical Education Pharmacy Residency

PATIENT RESOURCES

Pay Your Bill Accepted Insurance

HELP

Contact Us Hospital Transparency Information Price Transparency Policy and Privacy Information

MEDIA

Media Room

COMMUNITY CARE

Community Care
In the Community Health Highlights Events & Classes
For Business
Corporate Purchasing Community Health Needs Assesment
Give
Wellstar Foundation Donate Ways to Give Volunteer

ABOUT US

About Wellstar Diversity Equity Inclusion & Belonging Leadership Wellstar Board of Trustees Healthcare Innovation Safety First Commitment Wellstar Research Institute Latest News

CAREERS & EDUCATION

Careers at Wellstar Graduate Medical Education Pharmacy Residency

PATIENT RESOURCES

Pay Your Bill Accepted Insurance

HELP

Contact Us Hospital Transparency Information Price Transparency Policy and Privacy Information

MEDIA

Media Room

COMMUNITY CARE

Community Care
In the Community Health Highlights Events & Classes
For Business
Corporate Purchasing Community Health Needs Assesment
Give
Wellstar Foundation Donate Ways to Give Volunteer

ABOUT US

About Wellstar Diversity Equity Inclusion & Belonging Leadership Wellstar Board of Trustees Healthcare Innovation Safety First Commitment Wellstar Research Institute Latest News

CAREERS & EDUCATION

Careers at Wellstar Graduate Medical Education Pharmacy Residency

PATIENT RESOURCES

Pay Your Bill Accepted Insurance

HELP

Contact Us Hospital Transparency Information Price Transparency Policy and Privacy Information

MEDIA

Media Room

Copyright © 2026 Wellstar Health System. All Rights Reserved.

Wellstar does not discriminate on, exclude people or treat them differently on the basis of race, color, national origin, age, disability, sex, gender identity or expression or any other type of discrimination prohibited by law.

  • Internet Privacy Policy
Cookie Preferences

We use cookies for booking and general analytics. Learn more about or internet privacy policy.