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Article Category: Highlights

Access Customized Care Plans Online with Wellstar E-Visits

Published on January 16, 2024

Last updated 08:24 PM April 21, 2025

Person blowing nose with tissue, looking at phone

If you’re a MyChart user, E-visits are a convenient way for you to receive care from a Wellstar clinician without needing to schedule an appointment or come to the clinic. 

In addition to virtual visits and our Virtual Urgent Care, Wellstar has expanded access to care with E-visits. These visits are completed using our secure patient portal and offer treatment for non-emergency conditions.

Here’s how it works

Through MyChart, tell us about your health concern by answering a few questions about yourself and your symptoms, then a primary care clinician will respond in MyChart with your care plan.

Conditions that can be treated with an E-visit include:

  • cough
  • sinus problems
  • urinary tract infection
  • conjunctivitis
  • back pain
  • diarrhea
  • vaginal discharge
  • heartburn

How to start your E-visit

Log on to MyChart and click Symptom Checker from the menu in the top left of the screen. Select your condition and confirm you are currently located in Georgia. We’ll ask for information about your medications, allergies, health history and preferred pharmacy so that our team can tailor care specifically for you. Next you’ll see the estimated cost for your visit. Finally, click Submit to contact our care team. One of our providers will follow up with your care plan.

“A Wellstar primary care provider will review the information about your symptoms and health history, and we’ll create a customized care plan just for you,” said Wellstar Primary Care Physician Dr. Monika Karakattu. “E-visits offer the same personalized care you’d receive in person at Wellstar, conveniently delivered online and on your schedule.”

Learn more about getting care with an E-visit.

If you don’t have MyChart, you can make an account online if you are an established Wellstar patient. With MyChart, you can securely access all your health records with a single username and password. Once you’re connected, you can view your test results, schedule appointments, request prescription refills and pay your bills. 

Not a Wellstar patient yet? Find a primary care clinician here.

Tags

Monika Sajin Karakattu Primary Care Virtual Care
Related Articles
Child flexing arms and posing as a superhero.

Highlights

Better Together: Your Child. Our Expert Care.

Some things are just better together: Peanut butter and jelly. Popsicles and summer days. Stethoscopes and superheroes. When it comes to your child’s health, there’s no better combo than your love—and our expert pediatric care. That’s why Wellstar Children’s of Georgia is here to partner with your family.

Playfully styled Wellstar Children's Healthcare of Georgia logo, which incorporates a rainbow and has the feel of a child's illustration.

Our name and logo may have changed, but the mission to care for children, teens and your family remains the same. 

“Our new name represents a powerful collaboration, bringing together more pediatric specialists in Georgia to create a comprehensive system of care,” said Wellstar Children’s Hospital of Georgia Pediatrician-in-Chief Dr. Valera Hudson.

Where kids’ healthcare is “better together”

At Wellstar Children’s of Georgia, a child’s health is strengthened by a partnership between parents and pediatric specialists. Our physicians and advanced practice providers listen and get to know each child from the moment they’re born into young adulthood, collaborating with parents to deliver tailored care.

“We never forget that you know your child best—from their unique needs to what makes them tick,” said Wellstar Chief Pediatrics Officer Dr. Carrie Stinson. “We trust your instincts, and we’re here to support you as you help your child grow into a healthy, well-prepared and incredible human being.”

A checkup for every child, from toddlers to teens

Every kid should have a well-child exam each year. “When you have babies and toddlers, it’s routine—you’re scheduling these frequently,” said Dr. Stinson. “But when kids get older and busier, these visits may fall off your radar.” Staying on top of these vital checkups helps keep focus on your child or teen’s well-being, including their physical health and development as well as their emotional, social and behavioral health.

Navigating life’s most challenging moments

 

During visits to Wellstar Children’s of Georgia, pediatricians, pediatric specialists, nurses and other dedicated team members use the latest technology and innovative therapies to treat common illnesses and complex conditions. In our Pediatric Emergency Departments and imaging centers, specially trained Child Life Specialists aid children and their families during challenging healthcare moments—helping them understand and cope with unfamiliar or scary situations.

A long legacy of care

 

Our new name builds on a rich history of pediatric excellence throughout Georgia. For decades, we’ve worked hard to make sure our communities have access to the pediatric care they need—from preventive care to emergency care and specialty care, including cardiologists, neurologists, urologists, ENTs, orthopedics, therapists and more. 

Care in Augusta 

Wellstar Children's Hospital of Georgia in Augusta has been a leader in the state for nearly 30 years. We’re home to: 

  • Pediatric primary care and specialty care
  • A 24/7 Pediatric Emergency Department
  • A dedicated Level II Trauma Center
  • A Level IV Neonatal Intensive Care Unit (NICU)
  • The only Level I Pediatric Intensive Care Unit (PICU) in the region
  • A Level IV Epilepsy Center
  • One of two Pediatric Cystic Fibrosis Centers in the state
  • Clinical trials for a variety of childhood conditions 
  • Summer camps and support programs for children with specific health conditions

Care in Metro Atlanta
 

Our communities in the Atlanta area have access to:

  • Pediatric primary care and specialty care
  • Pediatric Emergency Departments at Wellstar Cobb, Wellstar Douglas, Wellstar Kennestone and Wellstar Paulding Medical Centers 
  • An Inpatient Pediatric Unit at Wellstar Kennestone in Marietta 
  • Level III NICUs at Wellstar Kennestone and Wellstar Cobb
  • Level II NICUs at Wellstar Douglas and Wellstar North Fulton Medical Centers
  • Wellstar Children’s of Georgia Pediatric Center in Kennesaw offering a range of high-quality, child-centered services

Care in West Georgia

In West Georgia and central West Georgia, families can access:

  • Pediatric primary care in LaGrange
  • Level II NICUs at Wellstar Spalding Medical Center in Griffin and Wellstar West Georgia Medical Center in LaGrange

Our growth chart: how we’re keeping up with your kids

As you measure your child’s growth, we’re growing too! We continue to invest in our teams and facilities across Georgia so your child can have a healthy future.

In Metro Atlanta, Wellstar continues to grow care for Cobb County’s youngest residents. A new tower at Wellstar Kennestone, slated to open spring 2026, will feature an expanded NICU with more beds to meet the needs of our families.

In Augusta, Wellstar Children's Hospital of Georgia has unveiled a welcoming and fresh child-friendly lobby. Families visiting the campus will soon benefit from the addition of the Kisner Foundation and Friends Center for Pediatric Behavioral Health and Wellness. This new space brings neurology and psychology services together under one roof, providing a dedicated place for families to find help for their children's behavioral health needs.

"We’re passionate about caring for kids,” said Dr. Hudson. “Our dream is to get beyond just treating and intervening when there’s a crisis—we aim to help families thrive.”

Whether preventing illness or treating chronic conditions, Wellstar Children’s of Georgia is committed to helping children heal so they can do more of what they love.

Keep reading
Person with leg injury

Highlights

Accidents Happen. Know Where to Go to Get Care for Injuries in Augusta.

Ortho-On-Demand

Sports injuries, broken bones and sprains don’t have to interfere with your schedule—Wellstar Ortho-on-Demand at 1220 West Wheeler Parkway in Augusta has you covered with convenient care when you need it. Our expert team provides prompt treatment for people ages 8 and older for musculoskeletal injuries, including: 

  • Immediate orthopedics specialty care
  • X-rays to assess fractures and breaks
  • Bone, joint or muscle injuries
  • Ankle sprains or strains
  • Knee sprains or strains
  • Hand, elbow, wrist or shoulder injuries
  • Broken bones without an open wound
  • Splinting, casting and bracing by specialty clinicians
  • New back pain

We welcome walk-ins and offer same-day appointments for fast, efficient care. Learn more about Ortho-On-Demand.

Urgent Care

If you’re dealing with a minor injury or need care after your physician’s regular office hours, going to urgent care is often the right choice. Wellstar Urgent Care Centers provide quick, convenient care for non-emergency medical conditions. 

We also offer Virtual Urgent Care, which provides virtual health visits for minor medical concerns from the comfort and convenience of home. 

Wellstar Urgent Care provides:

  • Care for minor injuries, such as sprains and broken bones 
  • Treatment for medical issues like bites, burns and cuts 
  • Lab and X-rays 
  • Sports physicals
  • Occupational health services
  • Worker’s compensation services 

Wellstar Urgent Care has locations in Evans, Grovetown and South Augusta, or you can use our Virtual Urgent Care.

Emergency Care

In a life-threatening medical emergency, every second counts. Never put off getting the proper care when lives are on the line. Remember, driving yourself to the Emergency Department (ED) may delay care, so call 911 for the fastest access to emergency care. 

When the unexpected happens, Wellstar MCG Health Medical Center’s Emergency Department is always ready. Our trained team provides expert emergency care 24 hours a day for people of all ages. At Wellstar Children’s Hospital of Georgia, the dedicated Pediatric Emergency Department team is specially trained in treating children.

Recognize the signs of a medical emergency: 

  • Fainting or loss of consciousness 
  • Sudden, severe pain 
  • Uncontrolled or severe bleeding 
  • Choking, coughing up blood or severe vomiting 
  • Changes in mental status, such as confusion or unusual behavior 
  • Traumatic injury due to a motor vehicle or other accidents 
  • Broken bones with an open wound

Remember, call 911 right away in a medical emergency. That way, care can begin sooner during the crucial time it takes to be transported to the hospital.

Some conditions, such as sports concussions or gout, may be best treated by a primary care or orthopedics clinician. Our Ortho-On-Demand team can refer you to other Wellstar locations if needed.

Keep reading
Illustration of group of men

Highlights

Prostate Cancer Screening in Black Men

Screening for prostate cancer is crucial for early detection and to help provide the best possible outcome. It is especially important for Black men to be vigilant about screening, as they are disproportionately impacted by this cancer.

About 1 in 6 Black men will be diagnosed with prostate cancer in their lifetime, compared to 1 in 8 white men, according to a report from the American Cancer Society. Prostate cancer is the second leading cause of cancer death in Black men.

The American Cancer Society recommends that men at an average risk of developing prostate cancer begin screening when they are 50, but Black men should start earlier—at age 45 if they have no family history of prostate cancer, and at age 40 if any of their male relatives have had prostate cancer. Wellstar takes a personalized approach to cancer screenings, with clinicians discussing benefits versus risks of screening and helping patients evaluate their risk.

“Despite many physicians being aware of this and following this practice, Black men continue to be diagnosed with and die from metastatic prostate cancer. This is a trend that desperately needs to be reversed,” said Wellstar Primary Care Physician Dr. Earl Stewart. “We have adequate screening tools that do not even require a digital rectal examination.”

The Prostate-Specific Antigen (PSA) blood test is more accurate than the digital rectal examination in helping to detect prostate cancer, according to Dr. Stewart. Patients should also discuss family history with their relatives. “Patients knowing their family history is so crucial in having those discussions with primary care physicians to determine the best age at which to start screening,” Dr. Stewart said.

Screening for prostate cancer is as simple as making a preventive appointment with your primary care physician, discussing your family history with him or her, and having a PSA blood test. This test may be performed during an annual physical or wellness visit. Shared decision making between physician and patient is important to discuss your risk, your need for testing and next steps to take if your PSA level is elevated and concerning. Knowing your risk can save your life.

“I know many personally who are near and dear to me who had the disease and who unfortunately died from complications of metastatic prostate cancer,” Dr. Stewart said. “I know many more who lived because they had the conversation and dared to move forward with appropriate screening at the appropriate age.”

Learn more about prostate cancer care at Wellstar.

Keep reading
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