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Patient Reviews
5
Continued issue with copay amount and this office's interpretation of my insurance that neither the provider's front staff or your billing department could help with. Considering finding another pediatric provider solely based on this. The providers office staff told me to contact my insurance. I did. My insurance told me the providers office needs to contact them so they can provide them the correct billing code. I told the providers front staff this and was told they will not call my insurance company. I shouldn't have to jump through hoops to actually be billed properly. This has been an issue at EVERY visit with this provider. My primary care is in the same building and doesn't have the issue.
April 13, 2024
5
Great
April 11, 2024
5
Dr. Hicks is always friendly and addresses all of my questions.
April 6, 2024
5
Dr. Hicks was very attentive and very kind and she listened to me and my daughter and she was very helpful because we needed a physical support for my daughter and she was able to sign it for us and she was friendly and kind. Also the CNA and the other staff who attended to us at the reception and everywhere, everyone was kind and very friendly. I would definitely recommend you guys to friends and family. Thank you.
April 7, 2024
5
Dr Hicks she's so awesome I give her 5 stars
April 5, 2024
5
I appreciate and love how Dr. Hicks treats my baby and I when we come in. Very professional and personable. She treats my daughter like she is human and not just another patient.
April 3, 2024
5
Cannot say enough about Dr Hicks and staff! Absolutely love her! She put me at ease, discussed options if needed, and provided "what if " scenarios in the event of. Bedside manner was something of angels ?
March 29, 2024
5
The Doctor and the nurses were very nice and patient with my daughter. They made a visit that was filled with anxiety so easy. We appreciate you all.
March 22, 2024
5
Dr was super sweet and listened to my concerns for my daughter. All the drs we've had at this Wellstar practice have been great!
March 15, 2024
5
We always have such an amazing experience with our pediatrician's office! I'm so grateful to them for the care & concern they have always showed to our family
March 14, 2024
5
We appreciated Dr Hicks through exam and help to get better.
March 14, 2024
5
Nicest doctor I've ever met! Dr. Hicks is wonderful! Nurses are professional and very nice too!
March 11, 2024
5
Everyone is always very attentive.
February 19, 2024
5
Love Dr Hicks she is patient and seems to care about my child!
February 2, 2024
5
I'm so excited to have Dr. Hicks as a part of my child's health care team. I've been with the Wellstar peds group her whole life but I'm glad to have a female physician I can trust. Dr. Hicks was amazing with my daughter and took her time to make her feel comfortable. I know time is short for each of their patient visits but you wouldn't have known this at our recent visit.
January 31, 2024
5
Even with floor fans blasting from a backed up toilet repair, the front desk staff were smiling and friendly. Dr. Hicks is just what my daughter needed. Dr. Hicks did not speak down to either of us, she listened to our concerns, and was genuine. THANK YOU!
January 28, 2024
5
The doctor was very good with my girls. She explained a lot of things that they need to know at their age..good bedside manners!
December 28, 2023
5
Excellent service!
November 22, 2023
4
According to my daughter and mother-in-law, the team was very attentive and so was the doctor.
November 14, 2023
4
Dr. Hicks was very nice and thorough as usual. I chose the incorrect answer when I said 2 earlier, but I love Dr. Hicks. She always listen to my concerns and ... and provides top notch service as well as her team that works with her. Thank you.
November 12, 2023
5
We love Dr. Shannon Hicks!!!
November 5, 2023
5
Great place to go
October 25, 2023
5
Dr.Hicks is the most wonderful doctor! There are truly no words to describe how sweet and caring she is for our daughter. She listens to all of my concerns every time we have taken her. Thankful for such a caring doctor.
October 13, 2023
4
Doctor was over an hour late!she was apologetic and is very sweet but it's not the first time I e been made to wait an excessive amount of time!
October 13, 2023
5
Excellent service. I am a first-time dad and I felt very confident with all the staff.
September 22, 2023
5
I love the Doctor (highly recommended!) She is so refreshing ! Dr. Hicks is very open and warming and makes you feel comfortable with your child. In the the healthcare field, it is always a breath of fresh air to have a nice doctor like her. I love the MA I forgot her name but she is carribean and I see her everytime I go.. she is so sweet? I can tell they all work very hard
September 9, 2023
5
They are always so kind! The wait time is awesome we hardly wait at all!
September 8, 2023
5
The provider took her time to explain things to our understanding. I'm very confident with her handling my child's issue, and she showed very much caring, and was able to explain, like I said, a lot of stuff to us, to our understanding. Thank you.
August 20, 2023
5
Dr. Hicks was very patient with my wild 10 month old! I was so impressed and thankful. After being up all night with my sick baby she really listened to me and made me feel heard. She didn't force me to hold my child down. She helped distract him with little tears!!
July 28, 2023
5
Thank you so much
July 24, 2023
5
Continued issue with copay amount and this office's interpretation of my insurance that neither the provider's front staff or your billing department could help with. Considering finding another pediatric provider solely based on this. The providers office staff told me to contact my insurance. I did. My insurance told me the providers office needs to contact them so they can provide them the correct billing code. I told the providers front staff this and was told they will not call my insurance company. I shouldn't have to jump through hoops to actually be billed properly. This has been an issue at EVERY visit with this provider. My primary care is in the same building and doesn't have the issue.
April 13, 2024
5
Great
April 11, 2024
5
Dr. Hicks is always friendly and addresses all of my questions.
April 6, 2024
5
Dr. Hicks was very attentive and very kind and she listened to me and my daughter and she was very helpful because we needed a physical support for my daughter and she was able to sign it for us and she was friendly and kind. Also the CNA and the other staff who attended to us at the reception and everywhere, everyone was kind and very friendly. I would definitely recommend you guys to friends and family. Thank you.
April 7, 2024
5
Dr Hicks she's so awesome I give her 5 stars
April 5, 2024
5
I appreciate and love how Dr. Hicks treats my baby and I when we come in. Very professional and personable. She treats my daughter like she is human and not just another patient.
April 3, 2024
5
Cannot say enough about Dr Hicks and staff! Absolutely love her! She put me at ease, discussed options if needed, and provided "what if " scenarios in the event of. Bedside manner was something of angels ?
March 29, 2024
5
The Doctor and the nurses were very nice and patient with my daughter. They made a visit that was filled with anxiety so easy. We appreciate you all.
March 22, 2024
5
Dr was super sweet and listened to my concerns for my daughter. All the drs we've had at this Wellstar practice have been great!
March 15, 2024
5
We always have such an amazing experience with our pediatrician's office! I'm so grateful to them for the care & concern they have always showed to our family
March 14, 2024
5
We appreciated Dr Hicks through exam and help to get better.
March 14, 2024
5
Nicest doctor I've ever met! Dr. Hicks is wonderful! Nurses are professional and very nice too!
March 11, 2024
5
Everyone is always very attentive.
February 19, 2024
5
Love Dr Hicks she is patient and seems to care about my child!
February 2, 2024
5
I'm so excited to have Dr. Hicks as a part of my child's health care team. I've been with the Wellstar peds group her whole life but I'm glad to have a female physician I can trust. Dr. Hicks was amazing with my daughter and took her time to make her feel comfortable. I know time is short for each of their patient visits but you wouldn't have known this at our recent visit.
January 31, 2024
5
Even with floor fans blasting from a backed up toilet repair, the front desk staff were smiling and friendly. Dr. Hicks is just what my daughter needed. Dr. Hicks did not speak down to either of us, she listened to our concerns, and was genuine. THANK YOU!
January 28, 2024
5
The doctor was very good with my girls. She explained a lot of things that they need to know at their age..good bedside manners!
December 28, 2023
5
Excellent service!
November 22, 2023
5
We love Dr. Shannon Hicks!!!
November 5, 2023
5
Great place to go
October 25, 2023
5
Dr.Hicks is the most wonderful doctor! There are truly no words to describe how sweet and caring she is for our daughter. She listens to all of my concerns every time we have taken her. Thankful for such a caring doctor.
October 13, 2023
5
Excellent service. I am a first-time dad and I felt very confident with all the staff.
September 22, 2023
5
I love the Doctor (highly recommended!) She is so refreshing ! Dr. Hicks is very open and warming and makes you feel comfortable with your child. In the the healthcare field, it is always a breath of fresh air to have a nice doctor like her. I love the MA I forgot her name but she is carribean and I see her everytime I go.. she is so sweet? I can tell they all work very hard
September 9, 2023
5
They are always so kind! The wait time is awesome we hardly wait at all!
September 8, 2023
5
The provider took her time to explain things to our understanding. I'm very confident with her handling my child's issue, and she showed very much caring, and was able to explain, like I said, a lot of stuff to us, to our understanding. Thank you.
August 20, 2023
5
Dr. Hicks was very patient with my wild 10 month old! I was so impressed and thankful. After being up all night with my sick baby she really listened to me and made me feel heard. She didn't force me to hold my child down. She helped distract him with little tears!!
July 28, 2023
5
Thank you so much
July 24, 2023
4
According to my daughter and mother-in-law, the team was very attentive and so was the doctor.
November 14, 2023
4
Dr. Hicks was very nice and thorough as usual. I chose the incorrect answer when I said 2 earlier, but I love Dr. Hicks. She always listen to my concerns and ... and provides top notch service as well as her team that works with her. Thank you.
November 12, 2023
4
Doctor was over an hour late!she was apologetic and is very sweet but it's not the first time I e been made to wait an excessive amount of time!
October 13, 2023
4
According to my daughter and mother-in-law, the team was very attentive and so was the doctor.
November 14, 2023
4
Dr. Hicks was very nice and thorough as usual. I chose the incorrect answer when I said 2 earlier, but I love Dr. Hicks. She always listen to my concerns and ... and provides top notch service as well as her team that works with her. Thank you.
November 12, 2023
4
Doctor was over an hour late!she was apologetic and is very sweet but it's not the first time I e been made to wait an excessive amount of time!
October 13, 2023
5
Continued issue with copay amount and this office's interpretation of my insurance that neither the provider's front staff or your billing department could help with. Considering finding another pediatric provider solely based on this. The providers office staff told me to contact my insurance. I did. My insurance told me the providers office needs to contact them so they can provide them the correct billing code. I told the providers front staff this and was told they will not call my insurance company. I shouldn't have to jump through hoops to actually be billed properly. This has been an issue at EVERY visit with this provider. My primary care is in the same building and doesn't have the issue.
April 13, 2024
5
Great
April 11, 2024
5
Dr. Hicks is always friendly and addresses all of my questions.
April 6, 2024
5
Dr. Hicks was very attentive and very kind and she listened to me and my daughter and she was very helpful because we needed a physical support for my daughter and she was able to sign it for us and she was friendly and kind. Also the CNA and the other staff who attended to us at the reception and everywhere, everyone was kind and very friendly. I would definitely recommend you guys to friends and family. Thank you.
April 7, 2024
5
Dr Hicks she's so awesome I give her 5 stars
April 5, 2024
5
I appreciate and love how Dr. Hicks treats my baby and I when we come in. Very professional and personable. She treats my daughter like she is human and not just another patient.
April 3, 2024
5
Cannot say enough about Dr Hicks and staff! Absolutely love her! She put me at ease, discussed options if needed, and provided "what if " scenarios in the event of. Bedside manner was something of angels ?
March 29, 2024
5
The Doctor and the nurses were very nice and patient with my daughter. They made a visit that was filled with anxiety so easy. We appreciate you all.
March 22, 2024
5
Dr was super sweet and listened to my concerns for my daughter. All the drs we've had at this Wellstar practice have been great!
March 15, 2024
5
We always have such an amazing experience with our pediatrician's office! I'm so grateful to them for the care & concern they have always showed to our family
March 14, 2024
5
We appreciated Dr Hicks through exam and help to get better.
March 14, 2024
5
Nicest doctor I've ever met! Dr. Hicks is wonderful! Nurses are professional and very nice too!
March 11, 2024
5
Everyone is always very attentive.
February 19, 2024
5
Love Dr Hicks she is patient and seems to care about my child!
February 2, 2024
5
I'm so excited to have Dr. Hicks as a part of my child's health care team. I've been with the Wellstar peds group her whole life but I'm glad to have a female physician I can trust. Dr. Hicks was amazing with my daughter and took her time to make her feel comfortable. I know time is short for each of their patient visits but you wouldn't have known this at our recent visit.
January 31, 2024
5
Even with floor fans blasting from a backed up toilet repair, the front desk staff were smiling and friendly. Dr. Hicks is just what my daughter needed. Dr. Hicks did not speak down to either of us, she listened to our concerns, and was genuine. THANK YOU!
January 28, 2024
5
The doctor was very good with my girls. She explained a lot of things that they need to know at their age..good bedside manners!
December 28, 2023
5
Excellent service!
November 22, 2023
5
We love Dr. Shannon Hicks!!!
November 5, 2023
5
Great place to go
October 25, 2023
5
Dr.Hicks is the most wonderful doctor! There are truly no words to describe how sweet and caring she is for our daughter. She listens to all of my concerns every time we have taken her. Thankful for such a caring doctor.
October 13, 2023
5
Excellent service. I am a first-time dad and I felt very confident with all the staff.
September 22, 2023
5
I love the Doctor (highly recommended!) She is so refreshing ! Dr. Hicks is very open and warming and makes you feel comfortable with your child. In the the healthcare field, it is always a breath of fresh air to have a nice doctor like her. I love the MA I forgot her name but she is carribean and I see her everytime I go.. she is so sweet? I can tell they all work very hard
September 9, 2023
5
They are always so kind! The wait time is awesome we hardly wait at all!
September 8, 2023
5
The provider took her time to explain things to our understanding. I'm very confident with her handling my child's issue, and she showed very much caring, and was able to explain, like I said, a lot of stuff to us, to our understanding. Thank you.
August 20, 2023
5
Dr. Hicks was very patient with my wild 10 month old! I was so impressed and thankful. After being up all night with my sick baby she really listened to me and made me feel heard. She didn't force me to hold my child down. She helped distract him with little tears!!
July 28, 2023
5
Thank you so much
July 24, 2023
5
Continued issue with copay amount and this office's interpretation of my insurance that neither the provider's front staff or your billing department could help with. Considering finding another pediatric provider solely based on this. The providers office staff told me to contact my insurance. I did. My insurance told me the providers office needs to contact them so they can provide them the correct billing code. I told the providers front staff this and was told they will not call my insurance company. I shouldn't have to jump through hoops to actually be billed properly. This has been an issue at EVERY visit with this provider. My primary care is in the same building and doesn't have the issue.
April 13, 2024
5
Great
April 11, 2024
5
Dr. Hicks was very attentive and very kind and she listened to me and my daughter and she was very helpful because we needed a physical support for my daughter and she was able to sign it for us and she was friendly and kind. Also the CNA and the other staff who attended to us at the reception and everywhere, everyone was kind and very friendly. I would definitely recommend you guys to friends and family. Thank you.
April 7, 2024
5
Dr. Hicks is always friendly and addresses all of my questions.
April 6, 2024
5
Dr Hicks she's so awesome I give her 5 stars
April 5, 2024
5
I appreciate and love how Dr. Hicks treats my baby and I when we come in. Very professional and personable. She treats my daughter like she is human and not just another patient.
April 3, 2024
5
Cannot say enough about Dr Hicks and staff! Absolutely love her! She put me at ease, discussed options if needed, and provided "what if " scenarios in the event of. Bedside manner was something of angels ?
March 29, 2024
5
The Doctor and the nurses were very nice and patient with my daughter. They made a visit that was filled with anxiety so easy. We appreciate you all.
March 22, 2024
5
Dr was super sweet and listened to my concerns for my daughter. All the drs we've had at this Wellstar practice have been great!
March 15, 2024
5
We always have such an amazing experience with our pediatrician's office! I'm so grateful to them for the care & concern they have always showed to our family
March 14, 2024
5
We appreciated Dr Hicks through exam and help to get better.
March 14, 2024
5
Nicest doctor I've ever met! Dr. Hicks is wonderful! Nurses are professional and very nice too!
March 11, 2024
5
Everyone is always very attentive.
February 19, 2024
5
Love Dr Hicks she is patient and seems to care about my child!
February 2, 2024
5
I'm so excited to have Dr. Hicks as a part of my child's health care team. I've been with the Wellstar peds group her whole life but I'm glad to have a female physician I can trust. Dr. Hicks was amazing with my daughter and took her time to make her feel comfortable. I know time is short for each of their patient visits but you wouldn't have known this at our recent visit.
January 31, 2024
5
Even with floor fans blasting from a backed up toilet repair, the front desk staff were smiling and friendly. Dr. Hicks is just what my daughter needed. Dr. Hicks did not speak down to either of us, she listened to our concerns, and was genuine. THANK YOU!
January 28, 2024
5
The doctor was very good with my girls. She explained a lot of things that they need to know at their age..good bedside manners!
December 28, 2023
5
Excellent service!
November 22, 2023
4
According to my daughter and mother-in-law, the team was very attentive and so was the doctor.
November 14, 2023
4
Dr. Hicks was very nice and thorough as usual. I chose the incorrect answer when I said 2 earlier, but I love Dr. Hicks. She always listen to my concerns and ... and provides top notch service as well as her team that works with her. Thank you.
November 12, 2023
5
We love Dr. Shannon Hicks!!!
November 5, 2023
5
Great place to go
October 25, 2023
5
Dr.Hicks is the most wonderful doctor! There are truly no words to describe how sweet and caring she is for our daughter. She listens to all of my concerns every time we have taken her. Thankful for such a caring doctor.
October 13, 2023
4
Doctor was over an hour late!she was apologetic and is very sweet but it's not the first time I e been made to wait an excessive amount of time!
October 13, 2023
5
Excellent service. I am a first-time dad and I felt very confident with all the staff.
September 22, 2023
5
I love the Doctor (highly recommended!) She is so refreshing ! Dr. Hicks is very open and warming and makes you feel comfortable with your child. In the the healthcare field, it is always a breath of fresh air to have a nice doctor like her. I love the MA I forgot her name but she is carribean and I see her everytime I go.. she is so sweet? I can tell they all work very hard
September 9, 2023
5
They are always so kind! The wait time is awesome we hardly wait at all!
September 8, 2023
5
The provider took her time to explain things to our understanding. I'm very confident with her handling my child's issue, and she showed very much caring, and was able to explain, like I said, a lot of stuff to us, to our understanding. Thank you.
August 20, 2023
5
Dr. Hicks was very patient with my wild 10 month old! I was so impressed and thankful. After being up all night with my sick baby she really listened to me and made me feel heard. She didn't force me to hold my child down. She helped distract him with little tears!!
July 28, 2023
5
Thank you so much
July 24, 2023
5
Thank you so much
July 24, 2023
5
Dr. Hicks was very patient with my wild 10 month old! I was so impressed and thankful. After being up all night with my sick baby she really listened to me and made me feel heard. She didn't force me to hold my child down. She helped distract him with little tears!!
July 28, 2023
5
The provider took her time to explain things to our understanding. I'm very confident with her handling my child's issue, and she showed very much caring, and was able to explain, like I said, a lot of stuff to us, to our understanding. Thank you.
August 20, 2023
5
They are always so kind! The wait time is awesome we hardly wait at all!
September 8, 2023
5
I love the Doctor (highly recommended!) She is so refreshing ! Dr. Hicks is very open and warming and makes you feel comfortable with your child. In the the healthcare field, it is always a breath of fresh air to have a nice doctor like her. I love the MA I forgot her name but she is carribean and I see her everytime I go.. she is so sweet? I can tell they all work very hard
September 9, 2023
5
Excellent service. I am a first-time dad and I felt very confident with all the staff.
September 22, 2023
4
Doctor was over an hour late!she was apologetic and is very sweet but it's not the first time I e been made to wait an excessive amount of time!
October 13, 2023
5
Dr.Hicks is the most wonderful doctor! There are truly no words to describe how sweet and caring she is for our daughter. She listens to all of my concerns every time we have taken her. Thankful for such a caring doctor.
October 13, 2023
5
Great place to go
October 25, 2023
5
We love Dr. Shannon Hicks!!!
November 5, 2023
4
Dr. Hicks was very nice and thorough as usual. I chose the incorrect answer when I said 2 earlier, but I love Dr. Hicks. She always listen to my concerns and ... and provides top notch service as well as her team that works with her. Thank you.
November 12, 2023
4
According to my daughter and mother-in-law, the team was very attentive and so was the doctor.
November 14, 2023
5
Excellent service!
November 22, 2023
5
The doctor was very good with my girls. She explained a lot of things that they need to know at their age..good bedside manners!
December 28, 2023
5
Even with floor fans blasting from a backed up toilet repair, the front desk staff were smiling and friendly. Dr. Hicks is just what my daughter needed. Dr. Hicks did not speak down to either of us, she listened to our concerns, and was genuine. THANK YOU!
January 28, 2024
5
I'm so excited to have Dr. Hicks as a part of my child's health care team. I've been with the Wellstar peds group her whole life but I'm glad to have a female physician I can trust. Dr. Hicks was amazing with my daughter and took her time to make her feel comfortable. I know time is short for each of their patient visits but you wouldn't have known this at our recent visit.
January 31, 2024
5
Love Dr Hicks she is patient and seems to care about my child!
February 2, 2024
5
Everyone is always very attentive.
February 19, 2024
5
Nicest doctor I've ever met! Dr. Hicks is wonderful! Nurses are professional and very nice too!
March 11, 2024
5
We appreciated Dr Hicks through exam and help to get better.
March 14, 2024
5
We always have such an amazing experience with our pediatrician's office! I'm so grateful to them for the care & concern they have always showed to our family
March 14, 2024
5
Dr was super sweet and listened to my concerns for my daughter. All the drs we've had at this Wellstar practice have been great!
March 15, 2024
5
The Doctor and the nurses were very nice and patient with my daughter. They made a visit that was filled with anxiety so easy. We appreciate you all.
March 22, 2024
5
Cannot say enough about Dr Hicks and staff! Absolutely love her! She put me at ease, discussed options if needed, and provided "what if " scenarios in the event of. Bedside manner was something of angels ?
March 29, 2024
5
I appreciate and love how Dr. Hicks treats my baby and I when we come in. Very professional and personable. She treats my daughter like she is human and not just another patient.
April 3, 2024
5
Dr Hicks she's so awesome I give her 5 stars
April 5, 2024
5
Dr. Hicks is always friendly and addresses all of my questions.
April 6, 2024
5
Dr. Hicks was very attentive and very kind and she listened to me and my daughter and she was very helpful because we needed a physical support for my daughter and she was able to sign it for us and she was friendly and kind. Also the CNA and the other staff who attended to us at the reception and everywhere, everyone was kind and very friendly. I would definitely recommend you guys to friends and family. Thank you.
April 7, 2024
5
Great
April 11, 2024
5
Continued issue with copay amount and this office's interpretation of my insurance that neither the provider's front staff or your billing department could help with. Considering finding another pediatric provider solely based on this. The providers office staff told me to contact my insurance. I did. My insurance told me the providers office needs to contact them so they can provide them the correct billing code. I told the providers front staff this and was told they will not call my insurance company. I shouldn't have to jump through hoops to actually be billed properly. This has been an issue at EVERY visit with this provider. My primary care is in the same building and doesn't have the issue.