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Patient Reviews
5
Excellent service provided by Dr. Dominique Hines and her team.
May 9, 2024
5
The attention was very nice.
May 3, 2024
5
We are very much at ease about the medical care. We hope they never change it. Thank you.
May 2, 2024
5
It was a pleasure to have Dr. Hines as our physician, as that was our first time meeting her. She was very professional, friendly, and my daughter had really nice things to say to her. She said that it was very easy to talk to her. Dr. Hines was attentive, and I look forward to her being my child's doctor in the future. Thank you.
April 26, 2024
5
The doctor was amazing and didn't rush
April 18, 2024
5
Listened and assisted
April 17, 2024
5
Dr. Hines was great. She was caring and attentive and informative and I would love to take my son back to her anytime. The nurse staff was not as friendly, but the doctor made up for anything that the nurse lacked. So, I would say that the doctor did a great job and she should be commended on her great work. Thank you.
April 7, 2024
4
Everything else is good except the wait time in the room was over of 30 minutes.
March 24, 2024
5
scheduling department could be a little more nicer and less attitude when scheduling appointments. you never know how your mood can offset someone's day
March 7, 2024
5
The office was extremely disorganized. The receptionist couldn't find our appointment because she was spelling our last name wrong and wasn't particularly nice about it. We arrived 10 minutes before our 1:00 appointment time as instructed, and we were told we would have to wait until at least 1:15 because all the doctors were at lunch. It was longer than that. The appointment took a very long time and it's hard having a sick child and waiting. The nurse who took us back to have my daughter weighed, temperature check, etc. started asking questions and then realized she had nothing to write on and tore a piece of paper off the paper scale hygienic cover. She was writing notes on this little scrap, and it was completely unprofessional. Thankfully, the doctor was professional and competent.
January 27, 2024
5
Dr. Hines was amazing! My daughter gets very nervous and uncomfortable with going to the doctor. I was blown away by how well she did with Dr. Hines. She made my daughter feel comfortable with being checked out. The young lady that took her history and vitals was also wonderful. She could tell that my daughter was nervous and made a connection with her almost immediately. The staff was great and my daughter had the best experience going to the doctor to date. Looking forward to seeing Dr. Hines again for her follow up and physical.
January 20, 2024
4
I'd like to give feedback on patient wait times. My appointment was at 10:15 and I didn't see the doctor until 11.15 AM. Additionally, the nurse took my daughter's temperature inaccurately. She checked it in at 98.1 and when I got home, my daughter's temperature read 101. So, I know that she didn't accurately put the thermometer underneath her armpit. Additionally, I just think the way that they communicate to patients is not professional and I think there needs to be training. But the biggest opportunity at this office is patient wait times. There's no reason why I schedule an appointment, I show up on time, and it takes almost an hour for me to be seen by a doctor. They spend less than five minutes with me and give mediocre service. Thank you so much.
January 21, 2024
3
Everything was good in general, but from my last two visit I wait for longtime before the providers comme and take care to the baby, when I get there late ,they send me home ,when I get early, I stay in the room longue before they come to me. I don't like that they should respect the time same as me . Thank you.
January 15, 2024
5
Provided excellent service!
January 15, 2024
5
Best pediatrician's ever!
December 23, 2023
5
This was my daughter's first visit with Dr. Hines and it was a good one! She was friendly and thorough and made my daughter and I feel comfortable! I will definitely be utilizing her services again as she is a great provider...Thank you!
December 20, 2023
5
Very helpful in assisting my needs, and my child needs.
December 21, 2023
5
I love this pediatrician they really take the time to explain and I really appreciate it especially with a newborn baby .
December 17, 2023
5
Just a small detail but the office hours on Google don't match the practice's actual hours.
December 1, 2023
5
Very good doctor and thorough! Very good bedside manner
November 29, 2023
5
Tha provider and the medical staff were on point.
November 12, 2023
5
Dr. Hines was awesome! She took her time with me and my child and took my concerns seriously. I don't feel like I had to advocate as much for my child's care with her. She really made me feel like she cared for him as much as I do!
October 25, 2023
5
This was my first time at this location as we usually go to the Austell location. I was very satisfied with the experience and expertise from the physician.
October 8, 2023
5
My son is 15 years old and he said, he felt so comfortable with Dr. Hines. It's his favorite doctor he's ever seen and he absolutely loved her, could not agree more. She was absolutely amazing in every aspect. Bedside manners, personal level, doctor level she was absolutely very thorough. We really, really liked her a lot.
October 6, 2023
5
Dr Hines was very thorough and patient
October 1, 2023
5
Dr. Hines was phenomenal. And my daughter really liked the nurse.
October 1, 2023
5
The staff from check-in to Dr Hines was awesome and check-out was smooth and awesome too...
September 23, 2023
5
Excellent service provided by Dr. Dominique Hines and her team.
May 9, 2024
5
The attention was very nice.
May 3, 2024
5
We are very much at ease about the medical care. We hope they never change it. Thank you.
May 2, 2024
5
It was a pleasure to have Dr. Hines as our physician, as that was our first time meeting her. She was very professional, friendly, and my daughter had really nice things to say to her. She said that it was very easy to talk to her. Dr. Hines was attentive, and I look forward to her being my child's doctor in the future. Thank you.
April 26, 2024
5
The doctor was amazing and didn't rush
April 18, 2024
5
Listened and assisted
April 17, 2024
5
Dr. Hines was great. She was caring and attentive and informative and I would love to take my son back to her anytime. The nurse staff was not as friendly, but the doctor made up for anything that the nurse lacked. So, I would say that the doctor did a great job and she should be commended on her great work. Thank you.
April 7, 2024
5
scheduling department could be a little more nicer and less attitude when scheduling appointments. you never know how your mood can offset someone's day
March 7, 2024
5
The office was extremely disorganized. The receptionist couldn't find our appointment because she was spelling our last name wrong and wasn't particularly nice about it. We arrived 10 minutes before our 1:00 appointment time as instructed, and we were told we would have to wait until at least 1:15 because all the doctors were at lunch. It was longer than that. The appointment took a very long time and it's hard having a sick child and waiting. The nurse who took us back to have my daughter weighed, temperature check, etc. started asking questions and then realized she had nothing to write on and tore a piece of paper off the paper scale hygienic cover. She was writing notes on this little scrap, and it was completely unprofessional. Thankfully, the doctor was professional and competent.
January 27, 2024
5
Dr. Hines was amazing! My daughter gets very nervous and uncomfortable with going to the doctor. I was blown away by how well she did with Dr. Hines. She made my daughter feel comfortable with being checked out. The young lady that took her history and vitals was also wonderful. She could tell that my daughter was nervous and made a connection with her almost immediately. The staff was great and my daughter had the best experience going to the doctor to date. Looking forward to seeing Dr. Hines again for her follow up and physical.
January 20, 2024
5
Provided excellent service!
January 15, 2024
5
Best pediatrician's ever!
December 23, 2023
5
This was my daughter's first visit with Dr. Hines and it was a good one! She was friendly and thorough and made my daughter and I feel comfortable! I will definitely be utilizing her services again as she is a great provider...Thank you!
December 20, 2023
5
Very helpful in assisting my needs, and my child needs.
December 21, 2023
5
I love this pediatrician they really take the time to explain and I really appreciate it especially with a newborn baby .
December 17, 2023
5
Just a small detail but the office hours on Google don't match the practice's actual hours.
December 1, 2023
5
Very good doctor and thorough! Very good bedside manner
November 29, 2023
5
Tha provider and the medical staff were on point.
November 12, 2023
5
Dr. Hines was awesome! She took her time with me and my child and took my concerns seriously. I don't feel like I had to advocate as much for my child's care with her. She really made me feel like she cared for him as much as I do!
October 25, 2023
5
This was my first time at this location as we usually go to the Austell location. I was very satisfied with the experience and expertise from the physician.
October 8, 2023
5
My son is 15 years old and he said, he felt so comfortable with Dr. Hines. It's his favorite doctor he's ever seen and he absolutely loved her, could not agree more. She was absolutely amazing in every aspect. Bedside manners, personal level, doctor level she was absolutely very thorough. We really, really liked her a lot.
October 6, 2023
5
Dr Hines was very thorough and patient
October 1, 2023
5
Dr. Hines was phenomenal. And my daughter really liked the nurse.
October 1, 2023
5
The staff from check-in to Dr Hines was awesome and check-out was smooth and awesome too...
September 23, 2023
4
Everything else is good except the wait time in the room was over of 30 minutes.
March 24, 2024
4
I'd like to give feedback on patient wait times. My appointment was at 10:15 and I didn't see the doctor until 11.15 AM. Additionally, the nurse took my daughter's temperature inaccurately. She checked it in at 98.1 and when I got home, my daughter's temperature read 101. So, I know that she didn't accurately put the thermometer underneath her armpit. Additionally, I just think the way that they communicate to patients is not professional and I think there needs to be training. But the biggest opportunity at this office is patient wait times. There's no reason why I schedule an appointment, I show up on time, and it takes almost an hour for me to be seen by a doctor. They spend less than five minutes with me and give mediocre service. Thank you so much.
January 21, 2024
3
Everything was good in general, but from my last two visit I wait for longtime before the providers comme and take care to the baby, when I get there late ,they send me home ,when I get early, I stay in the room longue before they come to me. I don't like that they should respect the time same as me . Thank you.
January 15, 2024
3
Everything was good in general, but from my last two visit I wait for longtime before the providers comme and take care to the baby, when I get there late ,they send me home ,when I get early, I stay in the room longue before they come to me. I don't like that they should respect the time same as me . Thank you.
January 15, 2024
4
Everything else is good except the wait time in the room was over of 30 minutes.
March 24, 2024
4
I'd like to give feedback on patient wait times. My appointment was at 10:15 and I didn't see the doctor until 11.15 AM. Additionally, the nurse took my daughter's temperature inaccurately. She checked it in at 98.1 and when I got home, my daughter's temperature read 101. So, I know that she didn't accurately put the thermometer underneath her armpit. Additionally, I just think the way that they communicate to patients is not professional and I think there needs to be training. But the biggest opportunity at this office is patient wait times. There's no reason why I schedule an appointment, I show up on time, and it takes almost an hour for me to be seen by a doctor. They spend less than five minutes with me and give mediocre service. Thank you so much.
January 21, 2024
5
Excellent service provided by Dr. Dominique Hines and her team.
May 9, 2024
5
The attention was very nice.
May 3, 2024
5
We are very much at ease about the medical care. We hope they never change it. Thank you.
May 2, 2024
5
It was a pleasure to have Dr. Hines as our physician, as that was our first time meeting her. She was very professional, friendly, and my daughter had really nice things to say to her. She said that it was very easy to talk to her. Dr. Hines was attentive, and I look forward to her being my child's doctor in the future. Thank you.
April 26, 2024
5
The doctor was amazing and didn't rush
April 18, 2024
5
Listened and assisted
April 17, 2024
5
Dr. Hines was great. She was caring and attentive and informative and I would love to take my son back to her anytime. The nurse staff was not as friendly, but the doctor made up for anything that the nurse lacked. So, I would say that the doctor did a great job and she should be commended on her great work. Thank you.
April 7, 2024
5
scheduling department could be a little more nicer and less attitude when scheduling appointments. you never know how your mood can offset someone's day
March 7, 2024
5
The office was extremely disorganized. The receptionist couldn't find our appointment because she was spelling our last name wrong and wasn't particularly nice about it. We arrived 10 minutes before our 1:00 appointment time as instructed, and we were told we would have to wait until at least 1:15 because all the doctors were at lunch. It was longer than that. The appointment took a very long time and it's hard having a sick child and waiting. The nurse who took us back to have my daughter weighed, temperature check, etc. started asking questions and then realized she had nothing to write on and tore a piece of paper off the paper scale hygienic cover. She was writing notes on this little scrap, and it was completely unprofessional. Thankfully, the doctor was professional and competent.
January 27, 2024
5
Dr. Hines was amazing! My daughter gets very nervous and uncomfortable with going to the doctor. I was blown away by how well she did with Dr. Hines. She made my daughter feel comfortable with being checked out. The young lady that took her history and vitals was also wonderful. She could tell that my daughter was nervous and made a connection with her almost immediately. The staff was great and my daughter had the best experience going to the doctor to date. Looking forward to seeing Dr. Hines again for her follow up and physical.
January 20, 2024
5
Provided excellent service!
January 15, 2024
5
Best pediatrician's ever!
December 23, 2023
5
This was my daughter's first visit with Dr. Hines and it was a good one! She was friendly and thorough and made my daughter and I feel comfortable! I will definitely be utilizing her services again as she is a great provider...Thank you!
December 20, 2023
5
Very helpful in assisting my needs, and my child needs.
December 21, 2023
5
I love this pediatrician they really take the time to explain and I really appreciate it especially with a newborn baby .
December 17, 2023
5
Just a small detail but the office hours on Google don't match the practice's actual hours.
December 1, 2023
5
Very good doctor and thorough! Very good bedside manner
November 29, 2023
5
Tha provider and the medical staff were on point.
November 12, 2023
5
Dr. Hines was awesome! She took her time with me and my child and took my concerns seriously. I don't feel like I had to advocate as much for my child's care with her. She really made me feel like she cared for him as much as I do!
October 25, 2023
5
This was my first time at this location as we usually go to the Austell location. I was very satisfied with the experience and expertise from the physician.
October 8, 2023
5
My son is 15 years old and he said, he felt so comfortable with Dr. Hines. It's his favorite doctor he's ever seen and he absolutely loved her, could not agree more. She was absolutely amazing in every aspect. Bedside manners, personal level, doctor level she was absolutely very thorough. We really, really liked her a lot.
October 6, 2023
5
Dr Hines was very thorough and patient
October 1, 2023
5
Dr. Hines was phenomenal. And my daughter really liked the nurse.
October 1, 2023
5
The staff from check-in to Dr Hines was awesome and check-out was smooth and awesome too...
September 23, 2023
5
Excellent service provided by Dr. Dominique Hines and her team.
May 9, 2024
5
The attention was very nice.
May 3, 2024
5
We are very much at ease about the medical care. We hope they never change it. Thank you.
May 2, 2024
5
It was a pleasure to have Dr. Hines as our physician, as that was our first time meeting her. She was very professional, friendly, and my daughter had really nice things to say to her. She said that it was very easy to talk to her. Dr. Hines was attentive, and I look forward to her being my child's doctor in the future. Thank you.
April 26, 2024
5
The doctor was amazing and didn't rush
April 18, 2024
5
Listened and assisted
April 17, 2024
5
Dr. Hines was great. She was caring and attentive and informative and I would love to take my son back to her anytime. The nurse staff was not as friendly, but the doctor made up for anything that the nurse lacked. So, I would say that the doctor did a great job and she should be commended on her great work. Thank you.
April 7, 2024
4
Everything else is good except the wait time in the room was over of 30 minutes.
March 24, 2024
5
scheduling department could be a little more nicer and less attitude when scheduling appointments. you never know how your mood can offset someone's day
March 7, 2024
5
The office was extremely disorganized. The receptionist couldn't find our appointment because she was spelling our last name wrong and wasn't particularly nice about it. We arrived 10 minutes before our 1:00 appointment time as instructed, and we were told we would have to wait until at least 1:15 because all the doctors were at lunch. It was longer than that. The appointment took a very long time and it's hard having a sick child and waiting. The nurse who took us back to have my daughter weighed, temperature check, etc. started asking questions and then realized she had nothing to write on and tore a piece of paper off the paper scale hygienic cover. She was writing notes on this little scrap, and it was completely unprofessional. Thankfully, the doctor was professional and competent.
January 27, 2024
4
I'd like to give feedback on patient wait times. My appointment was at 10:15 and I didn't see the doctor until 11.15 AM. Additionally, the nurse took my daughter's temperature inaccurately. She checked it in at 98.1 and when I got home, my daughter's temperature read 101. So, I know that she didn't accurately put the thermometer underneath her armpit. Additionally, I just think the way that they communicate to patients is not professional and I think there needs to be training. But the biggest opportunity at this office is patient wait times. There's no reason why I schedule an appointment, I show up on time, and it takes almost an hour for me to be seen by a doctor. They spend less than five minutes with me and give mediocre service. Thank you so much.
January 21, 2024
5
Dr. Hines was amazing! My daughter gets very nervous and uncomfortable with going to the doctor. I was blown away by how well she did with Dr. Hines. She made my daughter feel comfortable with being checked out. The young lady that took her history and vitals was also wonderful. She could tell that my daughter was nervous and made a connection with her almost immediately. The staff was great and my daughter had the best experience going to the doctor to date. Looking forward to seeing Dr. Hines again for her follow up and physical.
January 20, 2024
5
Provided excellent service!
January 15, 2024
3
Everything was good in general, but from my last two visit I wait for longtime before the providers comme and take care to the baby, when I get there late ,they send me home ,when I get early, I stay in the room longue before they come to me. I don't like that they should respect the time same as me . Thank you.
January 15, 2024
5
Best pediatrician's ever!
December 23, 2023
5
Very helpful in assisting my needs, and my child needs.
December 21, 2023
5
This was my daughter's first visit with Dr. Hines and it was a good one! She was friendly and thorough and made my daughter and I feel comfortable! I will definitely be utilizing her services again as she is a great provider...Thank you!
December 20, 2023
5
I love this pediatrician they really take the time to explain and I really appreciate it especially with a newborn baby .
December 17, 2023
5
Just a small detail but the office hours on Google don't match the practice's actual hours.
December 1, 2023
5
Very good doctor and thorough! Very good bedside manner
November 29, 2023
5
Tha provider and the medical staff were on point.
November 12, 2023
5
Dr. Hines was awesome! She took her time with me and my child and took my concerns seriously. I don't feel like I had to advocate as much for my child's care with her. She really made me feel like she cared for him as much as I do!
October 25, 2023
5
This was my first time at this location as we usually go to the Austell location. I was very satisfied with the experience and expertise from the physician.
October 8, 2023
5
My son is 15 years old and he said, he felt so comfortable with Dr. Hines. It's his favorite doctor he's ever seen and he absolutely loved her, could not agree more. She was absolutely amazing in every aspect. Bedside manners, personal level, doctor level she was absolutely very thorough. We really, really liked her a lot.
October 6, 2023
5
Dr Hines was very thorough and patient
October 1, 2023
5
Dr. Hines was phenomenal. And my daughter really liked the nurse.
October 1, 2023
5
The staff from check-in to Dr Hines was awesome and check-out was smooth and awesome too...
September 23, 2023
5
The staff from check-in to Dr Hines was awesome and check-out was smooth and awesome too...
September 23, 2023
5
Dr. Hines was phenomenal. And my daughter really liked the nurse.
October 1, 2023
5
Dr Hines was very thorough and patient
October 1, 2023
5
My son is 15 years old and he said, he felt so comfortable with Dr. Hines. It's his favorite doctor he's ever seen and he absolutely loved her, could not agree more. She was absolutely amazing in every aspect. Bedside manners, personal level, doctor level she was absolutely very thorough. We really, really liked her a lot.
October 6, 2023
5
This was my first time at this location as we usually go to the Austell location. I was very satisfied with the experience and expertise from the physician.
October 8, 2023
5
Dr. Hines was awesome! She took her time with me and my child and took my concerns seriously. I don't feel like I had to advocate as much for my child's care with her. She really made me feel like she cared for him as much as I do!
October 25, 2023
5
Tha provider and the medical staff were on point.
November 12, 2023
5
Very good doctor and thorough! Very good bedside manner
November 29, 2023
5
Just a small detail but the office hours on Google don't match the practice's actual hours.
December 1, 2023
5
I love this pediatrician they really take the time to explain and I really appreciate it especially with a newborn baby .
December 17, 2023
5
This was my daughter's first visit with Dr. Hines and it was a good one! She was friendly and thorough and made my daughter and I feel comfortable! I will definitely be utilizing her services again as she is a great provider...Thank you!
December 20, 2023
5
Very helpful in assisting my needs, and my child needs.
December 21, 2023
5
Best pediatrician's ever!
December 23, 2023
3
Everything was good in general, but from my last two visit I wait for longtime before the providers comme and take care to the baby, when I get there late ,they send me home ,when I get early, I stay in the room longue before they come to me. I don't like that they should respect the time same as me . Thank you.
January 15, 2024
5
Provided excellent service!
January 15, 2024
5
Dr. Hines was amazing! My daughter gets very nervous and uncomfortable with going to the doctor. I was blown away by how well she did with Dr. Hines. She made my daughter feel comfortable with being checked out. The young lady that took her history and vitals was also wonderful. She could tell that my daughter was nervous and made a connection with her almost immediately. The staff was great and my daughter had the best experience going to the doctor to date. Looking forward to seeing Dr. Hines again for her follow up and physical.
January 20, 2024
4
I'd like to give feedback on patient wait times. My appointment was at 10:15 and I didn't see the doctor until 11.15 AM. Additionally, the nurse took my daughter's temperature inaccurately. She checked it in at 98.1 and when I got home, my daughter's temperature read 101. So, I know that she didn't accurately put the thermometer underneath her armpit. Additionally, I just think the way that they communicate to patients is not professional and I think there needs to be training. But the biggest opportunity at this office is patient wait times. There's no reason why I schedule an appointment, I show up on time, and it takes almost an hour for me to be seen by a doctor. They spend less than five minutes with me and give mediocre service. Thank you so much.
January 21, 2024
5
The office was extremely disorganized. The receptionist couldn't find our appointment because she was spelling our last name wrong and wasn't particularly nice about it. We arrived 10 minutes before our 1:00 appointment time as instructed, and we were told we would have to wait until at least 1:15 because all the doctors were at lunch. It was longer than that. The appointment took a very long time and it's hard having a sick child and waiting. The nurse who took us back to have my daughter weighed, temperature check, etc. started asking questions and then realized she had nothing to write on and tore a piece of paper off the paper scale hygienic cover. She was writing notes on this little scrap, and it was completely unprofessional. Thankfully, the doctor was professional and competent.
January 27, 2024
5
scheduling department could be a little more nicer and less attitude when scheduling appointments. you never know how your mood can offset someone's day
March 7, 2024
4
Everything else is good except the wait time in the room was over of 30 minutes.
March 24, 2024
5
Dr. Hines was great. She was caring and attentive and informative and I would love to take my son back to her anytime. The nurse staff was not as friendly, but the doctor made up for anything that the nurse lacked. So, I would say that the doctor did a great job and she should be commended on her great work. Thank you.
April 7, 2024
5
Listened and assisted
April 17, 2024
5
The doctor was amazing and didn't rush
April 18, 2024
5
It was a pleasure to have Dr. Hines as our physician, as that was our first time meeting her. She was very professional, friendly, and my daughter had really nice things to say to her. She said that it was very easy to talk to her. Dr. Hines was attentive, and I look forward to her being my child's doctor in the future. Thank you.
April 26, 2024
5
We are very much at ease about the medical care. We hope they never change it. Thank you.
May 2, 2024
5
The attention was very nice.
May 3, 2024
5
Excellent service provided by Dr. Dominique Hines and her team.