This month Wellstar Health System announced it is extending its partnership with Moth+Flame to further utilize its virtual reality (VR) training technology throughout the enterprise.
Moth+Flame is an award-winning VR communication technology developer and premier enterprise-grade immersive learning provider offering innovative and adaptive learning programs for mastering technical and cognitive skills. Their platform includes content focused on emotional intelligence. When learners put on their headsets, they inhabit and interact with immersive simulated environments. They decide in the moment how to respond and see for themselves the impact their words and decisions have on others — and reflect on how to improve. Trainees receive an empathy rating score at the end of their session.
Last May, Catalyst by Wellstar led Wellstar’s first-ever VR-based leadership development training in collaboration with Moth+Flame. This was Moth+Flame’s first healthcare partnership, and the use of this technology continues to expand within Wellstar’s enterprise.
Following the training, 97% of participants recommended the virtual learning experience to others. They also reported that the training reduced their anxiety around difficult conversations by 57%. As a result of the successful pilot, Wellstar decided to offer VR emotional intelligence training regularly.
“We believe strongly that immersive learning is the future of learning and builds more confidence through practice,” said Kevin Cornish, CEO and founder at Moth+Flame. “Using virtual reality puts you inside of a difficult conversation and gives you a chance to learn in a safe simulated environment.”
The VR emotional intelligence training encourages Wellstar’s employees to build composure and gain practical experience in a highly realistic scenario by navigating difficult conversations and testing resiliency in an emotionally charged environment. This experience helps Wellstar’s workforce develop strategies to build situational awareness and prioritize composure, critical thinking and conscious emotional responses when engaging in triggering conversations.
By gaining conversational expertise and knowledge, Wellstar’s team will know how to respond in real scenarios with the confidence to interact appropriately and strategically.
“The realism within Moth+Flame's VR experiences, from using real-life actors, dramatically increases the emotional connection to the content and helps learners retain the information they learn. We are grateful for Moth+Flame's partnership in helping introduce VR to our leaders,” said Steven LeClercq, executive director of learning and onboarding at Wellstar Health System.
This use of innovation keeps Wellstar on the leading edge of training and team development, and the organization will continue to explore use cases for this technology within a clinical setting.