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Article Category: Newsroom

Wellstar Health System Expands Partnership with Virtual Reality Company Moth+Flame

Wellstar scales up emotional intelligence training using VR technology

Published on February 08, 2023

Last updated 09:00 AM February 08, 2023

Wellstar Dr. Danny Branstetter using VR glasses.

This month Wellstar Health System announced it is extending its partnership with Moth+Flame to further utilize its virtual reality (VR) training technology throughout the enterprise.

Moth+Flame is an award-winning VR communication technology developer and premier enterprise-grade immersive learning provider offering innovative and adaptive learning programs for mastering technical and cognitive skills. Their platform includes content focused on emotional intelligence. When learners put on their headsets, they inhabit and interact with immersive simulated environments. They decide in the moment how to respond and see for themselves the impact their words and decisions have on others — and reflect on how to improve. Trainees receive an empathy rating score at the end of their session.

Last May, Catalyst by Wellstar led Wellstar’s first-ever VR-based leadership development training in collaboration with Moth+Flame. This was Moth+Flame’s first healthcare partnership, and the use of this technology continues to expand within Wellstar’s enterprise.

Following the training, 97% of participants recommended the virtual learning experience to others. They also reported that the training reduced their anxiety around difficult conversations by 57%. As a result of the successful pilot, Wellstar decided to offer VR emotional intelligence training regularly.

“We believe strongly that immersive learning is the future of learning and builds more confidence through practice,” said Kevin Cornish, CEO and founder at Moth+Flame. “Using virtual reality puts you inside of a difficult conversation and gives you a chance to learn in a safe simulated environment.”

The VR emotional intelligence training encourages Wellstar’s employees to build composure and gain practical experience in a highly realistic scenario by navigating difficult conversations and testing resiliency in an emotionally charged environment. This experience helps Wellstar’s workforce develop strategies to build situational awareness and prioritize composure, critical thinking and conscious emotional responses when engaging in triggering conversations.

By gaining conversational expertise and knowledge, Wellstar’s team will know how to respond in real scenarios with the confidence to interact appropriately and strategically.

“The realism within Moth+Flame's VR experiences, from using real-life actors, dramatically increases the emotional connection to the content and helps learners retain the information they learn. We are grateful for Moth+Flame's partnership in helping introduce VR to our leaders,” said Steven LeClercq, executive director of learning and onboarding at Wellstar Health System.

This use of innovation keeps Wellstar on the leading edge of training and team development, and the organization will continue to explore use cases for this technology within a clinical setting.

Intelligence Training in VR

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Health Equity Is Good for Healthcare Business—And Better Care for Everyone

As healthcare evolves, hospital systems prioritize not only the level of care they provide, but also how well they respond to the needs of the people they serve.

This is true with programs like Anthem Blue Cross and Blue Shield’s Quality-In-Sights: Hospital Incentive Program (Q-HIP), which scores organizations’ health equity efforts.

When we invest in equitable care, our patients receive better treatment, our team members feel supported and we have additional resources that we can use to improve care.

Why do programs rewarding health equity matter?

Programs like Q-HIP recognize healthcare organizations for delivering high-quality, patient-centered care. Rather than focusing on how many patients are seen, these models score performance across quality, safety, outcomes and experience.

Programs like Q-HIP align with Wellstar's mission to enhance the health and well-being of every person we serve.

Health equity’s role in Anthem’s Q-HIP program

Q-HIP has recognized Wellstar with a reimbursement bonus point for health equity, acknowledging our efforts to reach underserved patients and tailor our care to the communities and people we serve.

“Programs like Q-HIP make it clear that equity work isn’t separate from performance—it’s part of how we deliver quality and earn the resources we reinvest back into patient care,” said Mindy St. George, Wellstar assistant vice president of managed care.

The Q-HIP health equity assessment evaluates whether health systems:

  • Commit to advance health equity
  • Collect and analyze demographic and social needs data
  • Look at quality measures to identify disparities
  • Work to improve disparities and gaps in care
  • Involve leadership in equity efforts

To provide high-quality care, you need to address inequities.

Wellstar’s approach: Equity as responsiveness

At Wellstar, health equity is part of everything we do. Through Wellstar Community Health and Center for Health Equity, equity is embedded into how we design care, improve quality, engage leadership across the system and analyze data.

We focus on understanding who we serve, identifying barriers to care and continuously improving how services are delivered.

“Health equity is not an add-on to our work—it’s how we deliver better care,” said Elise Lockamy-Kassim, Wellstar assistant vice president of community health and Center for Health Equity. “When healthcare systems are responsive to people’s needs, outcomes improve, care becomes more efficient and everyone benefits.”

Why equity investments benefit everyone

When patients can access care more easily and feel like their clinicians care about them, they’re more likely to get the preventative care they need. This helps them manage chronic conditions like diabetes, stay ahead of disease and avoid unnecessary hospitalizations.

Equity-driven improvements also support Wellstar team members by improving workflows and enabling us to invest resources in our people.

“When we focus on health equity, we’re strengthening the entire system,” said Dr. Earl Stewart, Wellstar medical director of health equity. “Better data and better responsiveness lead to better care—for every patient, every time.”

Why continued investment matters

Programs like Q-HIP make it clear: Equity performance is quality performance and quality performance is rewarded.

For Wellstar, continued investment in health equity means:

  • Stronger performance in programs like Q-HIP
  • Resources to reinvest in team members and care
  • Better outcomes for patients across all communities
  • A healthcare system that is responsive, resilient and sustainable

Learn more about health equity at Wellstar.

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Atlanta City FC Selects Wellstar Health System as Official Healthcare Provider

ATLANTA – Oct. 1, 2026 – Atlanta City FC has selected Wellstar Health System, a nationally-ranked and locally recognized healthcare provider based in Georgia, as the official healthcare provider of the club.

Through this multi-year partnership, Wellstar and Atlanta City FC will ensure the club’s athletes receive a high level of care on and off the pitch, while developing community and philanthropic efforts focused on the health and wellbeing of all women and female athletes.

Partnerships are developed through shared values, common goals and an aligned vision for the future,” said AMB Sports and Entertainment President Tim Zulawski. “As an Atlanta-based healthcare provider with a shared commitment to women’s health and delivering best-in-class care for female athletes, Wellstar is a perfect partner for Atlanta City FC. We’re proud to have Wellstar as our Official Healthcare Provider and look forward to working together to make a positive impact in our community as we continue to lay the foundation of our NWSL club.” For Wellstar, the partnership creates new opportunities to engage the community in their health and wellness.

By combining Wellstar's expertise in women's health, sports medicine, orthopedics, rehabilitation, primary care, and specialty care with the visibility and community reach of Atlanta’s new National Women’s Soccer League franchise, we can engage more people where they live, work, and gather and connect them with the care they need,” said Wellstar President and CEO Ketul J. Patel.  “The team’s decision to choose Wellstar reflects the strength of our physicians, clinicians, team members, and the high-quality care we provide across Georgia every day. “

The partnership also aligns with Wellstar’s focus and expertise in women’s health, providing a full range of services from preventive and reproductive care to maternity, high-risk pregnancy and advanced orthopedic, cardiovascular and cancer services with one of the Southeast’s largest physician networks. Wellstar also is investing in innovative women’s health programs, including remote pregnancy monitoring and personalized breast cancer risk assessment, to ensure more women have access to quality and trusted care.

Women’s health is about recognizing that women have unique healthcare needs at every stage of life,” said Paula Greaves, MD, Chief of Women’s Health for Wellstar Health System. “By partnering with Atlanta City FC, we have an opportunity to bring together our expertise across women’s health, sports medicine and specialty care to support these athletes as whole people, not simply as competitors. This partnership also provides us with opportunities to engage with and support women of every age and background as we rally behind our new hometown NWSL team, on and off the pitch.”

As Atlanta City FC continues building its club and community presence ahead of its inaugural season, Wellstar will play an integral role in supporting the health and wellbeing of players and the broader community through a shared commitment to excellence, community impact and service. Together, the organizations will develop opportunities to expand access to women’s health resources, promote healthy lifestyles and create meaningful community impact.

Learn more about Atlanta City FC

 

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Newsroom

Wellstar Names Kem Mullins Executive Vice President and Chief Administrative Officer

MARIETTA, Ga. — Wellstar Health System has named Kem Mullins as Executive Vice President and Chief Administrative Officer. 

Mullins, a veteran healthcare executive with more than a decade of leadership experience at Wellstar, will oversee enterprise integration efforts, including Wellstar's recent acquisition of Mountain Lakes Medical Center and planned partnership with Stephens County Hospital. He will also oversee real estate and construction, facilities, emergency preparedness, implementation of Wellstar's operating model, and system support functions, including food and nutrition and environmental services. Kem will continue to lead acute and ambulatory operations until the national search for Wellstar's Executive Vice President and Chief Operating Officer is completed. 

Since joining Wellstar in 2012 as president of Wellstar Cobb Medical Center, Mullins has served in several key leadership positions across the system, including interim chief operating officer and, most recently, executive vice president of Wellstar's Ambulatory Division and Business Development. Prior to joining Wellstar, he served as CEO of Saint Francis Hospital Bartlett and was Chief Operating Officer at Atlanta Medical Center and NEA Medical Center. 

"Kem has a strong track record at Wellstar and has built trusted relationships across our system over many years of service," said Ketul J. Patel, president and CEO of Wellstar Health System. "Few leaders know Wellstar as well as Kem. He approaches his work thoughtfully and remains focused on supporting our teams and the people we serve. His deep experience and leadership will help advance important priorities across our system in the years ahead." 

In this role, Mullins will help lead several key priorities across Wellstar, supporting continued growth and ensuring strong coordination across critical operational and support functions. 

"Wellstar has a strong foundation with exceptional people and a clear vision for the future," Mullins said. "Having served in a variety of leadership roles across the system over the past 14 years, I'm honored to take on this responsibility supporting our teams and advancing the important work we're doing." 

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