Veronica Delaney, NP

I believe my problem was addressed quickly and I'm on my way to recovery. I also got a courtesy call today to ask how I was doing. Great experience

April 23, 2025

Nothing, I was truly underwhelmed by their bedside manner

April 14, 2025

The entire team was amazing!

April 14, 2025

The appointment was made online the night before. I also received an email confirmation and also received a message about I would like to change the appointment to move it up to an earlier time. When I arrived at my appointment, I was instructed that the urgent care does not take appointments. And I had to wait. Had I known that I would have gone to another location, and the current location, Cooper Lake should not have allowed anyone to make appointments. If that, if you all don't take appointments. Kind of wasting my time as I had other appointments, which I'm going to get somewhere else.

April 10, 2025

The FNP that provided care seemed to rush me out of the exam room. When mentioned the concern I have with a sore in my nose, she just told me to get some neosporin and didn't even take look in my nose. I will not see her again.

April 5, 2025

Everyone at this location is helpful and caring.

March 31, 2025

Exceptional service

March 28, 2025

Good experience

March 23, 2025

Visit was quick.

March 23, 2025

Wellstar Healthsystem has proven to be the best Healthcare system that Ive been in. I have been to a Hospital where everyone are very courageous and kind to us. Thank you

March 22, 2025

For me, the care for my daughters was excellent. I thank you in advance. Thank you so much to the wonderful team of doctors. I really like the way they treat my children. Thank you.

March 23, 2025

Thank you for the good care you gave my son

March 22, 2025

I'm always please with the professionalism of all medical personnel. Thank you,

March 19, 2025

I was treated with care and concern.

March 19, 2025

This Urgent Care center was clean, and the staff was knowledgeable and pleasant. Thank goodness for this Urgent Care center because I was really feeling miserable and my doctors office was closed. I feel so much better now. Thank you

March 19, 2025

They were friendly, helpful, and concerned.

March 15, 2025

Cooper Lake urgent care has always been my go to when I'm not feeling well and can't see my Primary doctor. Kudos to everyone at Cooper Lake Urgent Care. I love the there.

March 9, 2025

This experience started out very bad. The woman at the front desk was on her phone the entire time talking about her trip to Las Vegas. This woman talked about her trip to Las Vegas the entire time and barely looked at me. She just said fill out your information on the kiosk. It was almost as if I was a burden being there. To make it worse I was the very first patient in the office and there was another man that came in right behind me but he got seen first before me and he did not have an appointment either. Needless to say I will never come back to this medical facility for anything. It was not only a waste of time but a waste of money.

March 5, 2025

Really nice staff

March 2, 2025

Great staff and efficiency

February 24, 2025

I think with the symptoms I was having and due to being seen two weeks ago being sick with most of the same symptoms. Also, seeing my primary doctor with the same symptoms and completed the antibiotics for a sinus infection. Still not being better a different prescription should have been written to treat my sinus infection instead of just the same steroids. I'm still not better and have to find time to be seen again because that same evening started coughing up colored mucus which indicates an infection.

February 19, 2025

Staff was very professional

February 12, 2025

Been to 3 different Wellstar Urgent Care centers and this one is the best. Always an incredible experience. I do make appts to make the visit easier. Staff here is kind, courteous, attentive and caring. Wait is never long and I'm never worried that the entire process will be over-long.

February 8, 2025

This is a good facility. I hv the option to go to a closer location, but choose to drive further to this one.

January 26, 2025

Not having to wait an eternity was wonderful!

January 18, 2025

Was initially confusing upon arriving when realized had made appt via Zocdoc and was really not a confirmed reservation. Receptionist took good care of me. Another one of those searches that gotta be careful about who click on

January 12, 2025

This office is always the greatest

January 11, 2025

I am thankful for offering and X-ray so I could find out if my lungs were affected and be diagnosed with what was wrong.

January 11, 2025

The provider did not listen to my concerns at all. Was dismissive and seemed irritated.

January 3, 2025

I have bronchitis. I needed antibiotics for this and did not receive them.

January 3, 2025

I believe my problem was addressed quickly and I'm on my way to recovery. I also got a courtesy call today to ask how I was doing. Great experience

April 23, 2025

The entire team was amazing!

April 14, 2025

Everyone at this location is helpful and caring.

March 31, 2025

Exceptional service

March 28, 2025

Good experience

March 23, 2025

Visit was quick.

March 23, 2025

Wellstar Healthsystem has proven to be the best Healthcare system that Ive been in. I have been to a Hospital where everyone are very courageous and kind to us. Thank you

March 22, 2025

For me, the care for my daughters was excellent. I thank you in advance. Thank you so much to the wonderful team of doctors. I really like the way they treat my children. Thank you.

March 23, 2025

Thank you for the good care you gave my son

March 22, 2025

I'm always please with the professionalism of all medical personnel. Thank you,

March 19, 2025

I was treated with care and concern.

March 19, 2025

This Urgent Care center was clean, and the staff was knowledgeable and pleasant. Thank goodness for this Urgent Care center because I was really feeling miserable and my doctors office was closed. I feel so much better now. Thank you

March 19, 2025

They were friendly, helpful, and concerned.

March 15, 2025

Cooper Lake urgent care has always been my go to when I'm not feeling well and can't see my Primary doctor. Kudos to everyone at Cooper Lake Urgent Care. I love the there.

March 9, 2025

Really nice staff

March 2, 2025

Great staff and efficiency

February 24, 2025

Staff was very professional

February 12, 2025

Been to 3 different Wellstar Urgent Care centers and this one is the best. Always an incredible experience. I do make appts to make the visit easier. Staff here is kind, courteous, attentive and caring. Wait is never long and I'm never worried that the entire process will be over-long.

February 8, 2025

This is a good facility. I hv the option to go to a closer location, but choose to drive further to this one.

January 26, 2025

Was initially confusing upon arriving when realized had made appt via Zocdoc and was really not a confirmed reservation. Receptionist took good care of me. Another one of those searches that gotta be careful about who click on

January 12, 2025

This office is always the greatest

January 11, 2025

I am thankful for offering and X-ray so I could find out if my lungs were affected and be diagnosed with what was wrong.

January 11, 2025

The appointment was made online the night before. I also received an email confirmation and also received a message about I would like to change the appointment to move it up to an earlier time. When I arrived at my appointment, I was instructed that the urgent care does not take appointments. And I had to wait. Had I known that I would have gone to another location, and the current location, Cooper Lake should not have allowed anyone to make appointments. If that, if you all don't take appointments. Kind of wasting my time as I had other appointments, which I'm going to get somewhere else.

April 10, 2025

Not having to wait an eternity was wonderful!

January 18, 2025

The FNP that provided care seemed to rush me out of the exam room. When mentioned the concern I have with a sore in my nose, she just told me to get some neosporin and didn't even take look in my nose. I will not see her again.

April 5, 2025

I think with the symptoms I was having and due to being seen two weeks ago being sick with most of the same symptoms. Also, seeing my primary doctor with the same symptoms and completed the antibiotics for a sinus infection. Still not being better a different prescription should have been written to treat my sinus infection instead of just the same steroids. I'm still not better and have to find time to be seen again because that same evening started coughing up colored mucus which indicates an infection.

February 19, 2025

I have bronchitis. I needed antibiotics for this and did not receive them.

January 3, 2025

Nothing, I was truly underwhelmed by their bedside manner

April 14, 2025

This experience started out very bad. The woman at the front desk was on her phone the entire time talking about her trip to Las Vegas. This woman talked about her trip to Las Vegas the entire time and barely looked at me. She just said fill out your information on the kiosk. It was almost as if I was a burden being there. To make it worse I was the very first patient in the office and there was another man that came in right behind me but he got seen first before me and he did not have an appointment either. Needless to say I will never come back to this medical facility for anything. It was not only a waste of time but a waste of money.

March 5, 2025

The provider did not listen to my concerns at all. Was dismissive and seemed irritated.

January 3, 2025

This experience started out very bad. The woman at the front desk was on her phone the entire time talking about her trip to Las Vegas. This woman talked about her trip to Las Vegas the entire time and barely looked at me. She just said fill out your information on the kiosk. It was almost as if I was a burden being there. To make it worse I was the very first patient in the office and there was another man that came in right behind me but he got seen first before me and he did not have an appointment either. Needless to say I will never come back to this medical facility for anything. It was not only a waste of time but a waste of money.

March 5, 2025

The provider did not listen to my concerns at all. Was dismissive and seemed irritated.

January 3, 2025

Nothing, I was truly underwhelmed by their bedside manner

April 14, 2025

The FNP that provided care seemed to rush me out of the exam room. When mentioned the concern I have with a sore in my nose, she just told me to get some neosporin and didn't even take look in my nose. I will not see her again.

April 5, 2025

I think with the symptoms I was having and due to being seen two weeks ago being sick with most of the same symptoms. Also, seeing my primary doctor with the same symptoms and completed the antibiotics for a sinus infection. Still not being better a different prescription should have been written to treat my sinus infection instead of just the same steroids. I'm still not better and have to find time to be seen again because that same evening started coughing up colored mucus which indicates an infection.

February 19, 2025

I have bronchitis. I needed antibiotics for this and did not receive them.

January 3, 2025

The appointment was made online the night before. I also received an email confirmation and also received a message about I would like to change the appointment to move it up to an earlier time. When I arrived at my appointment, I was instructed that the urgent care does not take appointments. And I had to wait. Had I known that I would have gone to another location, and the current location, Cooper Lake should not have allowed anyone to make appointments. If that, if you all don't take appointments. Kind of wasting my time as I had other appointments, which I'm going to get somewhere else.

April 10, 2025

Not having to wait an eternity was wonderful!

January 18, 2025

I believe my problem was addressed quickly and I'm on my way to recovery. I also got a courtesy call today to ask how I was doing. Great experience

April 23, 2025

The entire team was amazing!

April 14, 2025

Everyone at this location is helpful and caring.

March 31, 2025

Exceptional service

March 28, 2025

Good experience

March 23, 2025

Visit was quick.

March 23, 2025

Wellstar Healthsystem has proven to be the best Healthcare system that Ive been in. I have been to a Hospital where everyone are very courageous and kind to us. Thank you

March 22, 2025

For me, the care for my daughters was excellent. I thank you in advance. Thank you so much to the wonderful team of doctors. I really like the way they treat my children. Thank you.

March 23, 2025

Thank you for the good care you gave my son

March 22, 2025

I'm always please with the professionalism of all medical personnel. Thank you,

March 19, 2025

I was treated with care and concern.

March 19, 2025

This Urgent Care center was clean, and the staff was knowledgeable and pleasant. Thank goodness for this Urgent Care center because I was really feeling miserable and my doctors office was closed. I feel so much better now. Thank you

March 19, 2025

They were friendly, helpful, and concerned.

March 15, 2025

Cooper Lake urgent care has always been my go to when I'm not feeling well and can't see my Primary doctor. Kudos to everyone at Cooper Lake Urgent Care. I love the there.

March 9, 2025

Really nice staff

March 2, 2025

Great staff and efficiency

February 24, 2025

Staff was very professional

February 12, 2025

Been to 3 different Wellstar Urgent Care centers and this one is the best. Always an incredible experience. I do make appts to make the visit easier. Staff here is kind, courteous, attentive and caring. Wait is never long and I'm never worried that the entire process will be over-long.

February 8, 2025

This is a good facility. I hv the option to go to a closer location, but choose to drive further to this one.

January 26, 2025

Was initially confusing upon arriving when realized had made appt via Zocdoc and was really not a confirmed reservation. Receptionist took good care of me. Another one of those searches that gotta be careful about who click on

January 12, 2025

This office is always the greatest

January 11, 2025

I am thankful for offering and X-ray so I could find out if my lungs were affected and be diagnosed with what was wrong.

January 11, 2025

I believe my problem was addressed quickly and I'm on my way to recovery. I also got a courtesy call today to ask how I was doing. Great experience

April 23, 2025

Nothing, I was truly underwhelmed by their bedside manner

April 14, 2025

The entire team was amazing!

April 14, 2025

The appointment was made online the night before. I also received an email confirmation and also received a message about I would like to change the appointment to move it up to an earlier time. When I arrived at my appointment, I was instructed that the urgent care does not take appointments. And I had to wait. Had I known that I would have gone to another location, and the current location, Cooper Lake should not have allowed anyone to make appointments. If that, if you all don't take appointments. Kind of wasting my time as I had other appointments, which I'm going to get somewhere else.

April 10, 2025

The FNP that provided care seemed to rush me out of the exam room. When mentioned the concern I have with a sore in my nose, she just told me to get some neosporin and didn't even take look in my nose. I will not see her again.

April 5, 2025

Everyone at this location is helpful and caring.

March 31, 2025

Exceptional service

March 28, 2025

For me, the care for my daughters was excellent. I thank you in advance. Thank you so much to the wonderful team of doctors. I really like the way they treat my children. Thank you.

March 23, 2025

Good experience

March 23, 2025

Visit was quick.

March 23, 2025

Wellstar Healthsystem has proven to be the best Healthcare system that Ive been in. I have been to a Hospital where everyone are very courageous and kind to us. Thank you

March 22, 2025

Thank you for the good care you gave my son

March 22, 2025

I'm always please with the professionalism of all medical personnel. Thank you,

March 19, 2025

I was treated with care and concern.

March 19, 2025

This Urgent Care center was clean, and the staff was knowledgeable and pleasant. Thank goodness for this Urgent Care center because I was really feeling miserable and my doctors office was closed. I feel so much better now. Thank you

March 19, 2025

They were friendly, helpful, and concerned.

March 15, 2025

Cooper Lake urgent care has always been my go to when I'm not feeling well and can't see my Primary doctor. Kudos to everyone at Cooper Lake Urgent Care. I love the there.

March 9, 2025

This experience started out very bad. The woman at the front desk was on her phone the entire time talking about her trip to Las Vegas. This woman talked about her trip to Las Vegas the entire time and barely looked at me. She just said fill out your information on the kiosk. It was almost as if I was a burden being there. To make it worse I was the very first patient in the office and there was another man that came in right behind me but he got seen first before me and he did not have an appointment either. Needless to say I will never come back to this medical facility for anything. It was not only a waste of time but a waste of money.

March 5, 2025

Really nice staff

March 2, 2025

Great staff and efficiency

February 24, 2025

I think with the symptoms I was having and due to being seen two weeks ago being sick with most of the same symptoms. Also, seeing my primary doctor with the same symptoms and completed the antibiotics for a sinus infection. Still not being better a different prescription should have been written to treat my sinus infection instead of just the same steroids. I'm still not better and have to find time to be seen again because that same evening started coughing up colored mucus which indicates an infection.

February 19, 2025

Staff was very professional

February 12, 2025

Been to 3 different Wellstar Urgent Care centers and this one is the best. Always an incredible experience. I do make appts to make the visit easier. Staff here is kind, courteous, attentive and caring. Wait is never long and I'm never worried that the entire process will be over-long.

February 8, 2025

This is a good facility. I hv the option to go to a closer location, but choose to drive further to this one.

January 26, 2025

Not having to wait an eternity was wonderful!

January 18, 2025

Was initially confusing upon arriving when realized had made appt via Zocdoc and was really not a confirmed reservation. Receptionist took good care of me. Another one of those searches that gotta be careful about who click on

January 12, 2025

This office is always the greatest

January 11, 2025

I am thankful for offering and X-ray so I could find out if my lungs were affected and be diagnosed with what was wrong.

January 11, 2025

The provider did not listen to my concerns at all. Was dismissive and seemed irritated.

January 3, 2025

I have bronchitis. I needed antibiotics for this and did not receive them.

January 3, 2025

I have bronchitis. I needed antibiotics for this and did not receive them.

January 3, 2025

The provider did not listen to my concerns at all. Was dismissive and seemed irritated.

January 3, 2025

I am thankful for offering and X-ray so I could find out if my lungs were affected and be diagnosed with what was wrong.

January 11, 2025

This office is always the greatest

January 11, 2025

Was initially confusing upon arriving when realized had made appt via Zocdoc and was really not a confirmed reservation. Receptionist took good care of me. Another one of those searches that gotta be careful about who click on

January 12, 2025

Not having to wait an eternity was wonderful!

January 18, 2025

This is a good facility. I hv the option to go to a closer location, but choose to drive further to this one.

January 26, 2025

Been to 3 different Wellstar Urgent Care centers and this one is the best. Always an incredible experience. I do make appts to make the visit easier. Staff here is kind, courteous, attentive and caring. Wait is never long and I'm never worried that the entire process will be over-long.

February 8, 2025

Staff was very professional

February 12, 2025

I think with the symptoms I was having and due to being seen two weeks ago being sick with most of the same symptoms. Also, seeing my primary doctor with the same symptoms and completed the antibiotics for a sinus infection. Still not being better a different prescription should have been written to treat my sinus infection instead of just the same steroids. I'm still not better and have to find time to be seen again because that same evening started coughing up colored mucus which indicates an infection.

February 19, 2025

Great staff and efficiency

February 24, 2025

Really nice staff

March 2, 2025

This experience started out very bad. The woman at the front desk was on her phone the entire time talking about her trip to Las Vegas. This woman talked about her trip to Las Vegas the entire time and barely looked at me. She just said fill out your information on the kiosk. It was almost as if I was a burden being there. To make it worse I was the very first patient in the office and there was another man that came in right behind me but he got seen first before me and he did not have an appointment either. Needless to say I will never come back to this medical facility for anything. It was not only a waste of time but a waste of money.

March 5, 2025

Cooper Lake urgent care has always been my go to when I'm not feeling well and can't see my Primary doctor. Kudos to everyone at Cooper Lake Urgent Care. I love the there.

March 9, 2025

They were friendly, helpful, and concerned.

March 15, 2025

I was treated with care and concern.

March 19, 2025

This Urgent Care center was clean, and the staff was knowledgeable and pleasant. Thank goodness for this Urgent Care center because I was really feeling miserable and my doctors office was closed. I feel so much better now. Thank you

March 19, 2025

I'm always please with the professionalism of all medical personnel. Thank you,

March 19, 2025

Thank you for the good care you gave my son

March 22, 2025

Wellstar Healthsystem has proven to be the best Healthcare system that Ive been in. I have been to a Hospital where everyone are very courageous and kind to us. Thank you

March 22, 2025

Visit was quick.

March 23, 2025

Good experience

March 23, 2025

For me, the care for my daughters was excellent. I thank you in advance. Thank you so much to the wonderful team of doctors. I really like the way they treat my children. Thank you.

March 23, 2025

Exceptional service

March 28, 2025

Everyone at this location is helpful and caring.

March 31, 2025

The FNP that provided care seemed to rush me out of the exam room. When mentioned the concern I have with a sore in my nose, she just told me to get some neosporin and didn't even take look in my nose. I will not see her again.

April 5, 2025

The appointment was made online the night before. I also received an email confirmation and also received a message about I would like to change the appointment to move it up to an earlier time. When I arrived at my appointment, I was instructed that the urgent care does not take appointments. And I had to wait. Had I known that I would have gone to another location, and the current location, Cooper Lake should not have allowed anyone to make appointments. If that, if you all don't take appointments. Kind of wasting my time as I had other appointments, which I'm going to get somewhere else.

April 10, 2025

The entire team was amazing!

April 14, 2025

Nothing, I was truly underwhelmed by their bedside manner

April 14, 2025

I believe my problem was addressed quickly and I'm on my way to recovery. I also got a courtesy call today to ask how I was doing. Great experience

April 23, 2025