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Patient Reviews
5
Dr. Strickland and her nurses are always so kind and caring. Dr. Strickland takes her time and makes sure we do not leave with any other questions. She is always honest. We fully trust her and value her opinion. You can tell how knowledgeable she is, but she is still able to explain things in a way to parents with no medical background can understand which we really appreciate. We are thankful our son is being cared for by her!
December 6, 2025
2
There's no way to get in contact with the doctor. If you leave a message with the administrator, you can't reach him. There's no direct line to the office. And if your child is on medication, which mom was, it's hard to get the prescription refilled, even with waiting three days because nobody calls you back. Even with making an appointment, nobody calls you back. So communication needs a lot of work. She needs an assistant. And even if you call and the prescription is supposed to be sent over to the pharmacy, it's never sent over in a timely manner.
December 5, 2025
5
Excellent care, very friendly and professional.
December 3, 2025
5
I love the staff there
November 20, 2025
4
Quick n needed
November 14, 2025
5
I appreciate the fact that I didn't have to wait long. I got there and we were checked in and we went to the back. It was a 7:45 a.m. appointment and they did a wonderful job. Front desk was amazing. The nurses between getting from the front desk to Dr. Strickland was amazing. I'm very appreciative of Dr. Strickland because she has worked with my daughter since she was three months old and she is now 12 years old and she is always thorough, on time, and accurate thus far about my daughter's neurological condition. Thank you, Suzanne Strickland, and faculty.
November 9, 2025
4
Dr. Strickland is great to work with and I think she's very knowledgeable about children's neurology, but the practice there and trying to get a hold of her and trying to get through using the app or the phone line is incredibly difficult and that's the reason why I would not recommend this practice.
November 9, 2025
5
Dr. Strickland is the best!
November 2, 2025
5
Dr. Strickland is an excellent provider. She is patient with my daughter and answered all her concerns as well as mine.
October 29, 2025
4
They are truly a blessing
October 1, 2025
5
Very pleasant and informative. Staff was well prepared and courteous.
September 24, 2025
5
Dr. Susan Strickland is very compassionate. She listens. She's willing to learn. She's always there whenever we need her. She takes in account him. She listens to him. She takes her time. She's sweet. She is the best neurologist I could ever ask for. I am very, very, very happy that we have her.
August 30, 2025
5
Dr. Strickland and her assistant, as well as the overall staff, was very courteous, professional, and they provided medical information to my understanding. I appreciate the team. They displayed excellent customer service. Thank you.
August 20, 2025
5
Dr. Strickland is one of the best neurologists as far as pediatrics are concerned in this area. She is the main reason that we continue coming to WellSTAR because otherwise I would try to find another provider elsewhere. I do not like the fact that they moved her office back to the main hospital without informing patients, however, because for his last appointment, He was scheduled at Wheeler Road location and we get there and I'm informed that we have to go all the way downtown back to the hospital. That was very inconvenient. But again, Dr. Strickland herself is the reason that we stay within the WellSTAR program. Thank you.
August 6, 2025
4
Well the main communication about the different locations need to be addressed ahead of time.
August 1, 2025
5
The MA that worked my daughter was amazing. She does well with kids. The only problem or concern that I have was about the change from the specialty clinic to the CHOG clinic. I scheduled the appointment at the last visit and was scheduled for the multi specialty clinic. When I arrived, there was a note on the door stating that the appointments were at the CHOG and sorry for the inconvenience. Actually, it was a large inconvenience and it would have not been so bad if at least someone would have sent a letter, a text, or a phone call. I spoke with someone about this and expressed my frustration and my child was still able to be seen but that's not the point. I'm never late for appointments and I am considerate of providers time but this was not my fault. It was a system fail. As I sat there I watched other parents being frustrated and rescheduled for the same exact reason. Somehow pts should have been accommodated on this day and other days that wellstar continues to have system fails such as this.
August 3, 2025
5
Dr. Strickland and her nurses are always so kind and caring. Dr. Strickland takes her time and makes sure we do not leave with any other questions. She is always honest. We fully trust her and value her opinion. You can tell how knowledgeable she is, but she is still able to explain things in a way to parents with no medical background can understand which we really appreciate. We are thankful our son is being cared for by her!
December 6, 2025
5
Excellent care, very friendly and professional.
December 3, 2025
5
I love the staff there
November 20, 2025
5
I appreciate the fact that I didn't have to wait long. I got there and we were checked in and we went to the back. It was a 7:45 a.m. appointment and they did a wonderful job. Front desk was amazing. The nurses between getting from the front desk to Dr. Strickland was amazing. I'm very appreciative of Dr. Strickland because she has worked with my daughter since she was three months old and she is now 12 years old and she is always thorough, on time, and accurate thus far about my daughter's neurological condition. Thank you, Suzanne Strickland, and faculty.
November 9, 2025
5
Dr. Strickland is the best!
November 2, 2025
5
Dr. Strickland is an excellent provider. She is patient with my daughter and answered all her concerns as well as mine.
October 29, 2025
5
Very pleasant and informative. Staff was well prepared and courteous.
September 24, 2025
5
Dr. Susan Strickland is very compassionate. She listens. She's willing to learn. She's always there whenever we need her. She takes in account him. She listens to him. She takes her time. She's sweet. She is the best neurologist I could ever ask for. I am very, very, very happy that we have her.
August 30, 2025
5
Dr. Strickland and her assistant, as well as the overall staff, was very courteous, professional, and they provided medical information to my understanding. I appreciate the team. They displayed excellent customer service. Thank you.
August 20, 2025
5
Dr. Strickland is one of the best neurologists as far as pediatrics are concerned in this area. She is the main reason that we continue coming to WellSTAR because otherwise I would try to find another provider elsewhere. I do not like the fact that they moved her office back to the main hospital without informing patients, however, because for his last appointment, He was scheduled at Wheeler Road location and we get there and I'm informed that we have to go all the way downtown back to the hospital. That was very inconvenient. But again, Dr. Strickland herself is the reason that we stay within the WellSTAR program. Thank you.
August 6, 2025
5
The MA that worked my daughter was amazing. She does well with kids. The only problem or concern that I have was about the change from the specialty clinic to the CHOG clinic. I scheduled the appointment at the last visit and was scheduled for the multi specialty clinic. When I arrived, there was a note on the door stating that the appointments were at the CHOG and sorry for the inconvenience. Actually, it was a large inconvenience and it would have not been so bad if at least someone would have sent a letter, a text, or a phone call. I spoke with someone about this and expressed my frustration and my child was still able to be seen but that's not the point. I'm never late for appointments and I am considerate of providers time but this was not my fault. It was a system fail. As I sat there I watched other parents being frustrated and rescheduled for the same exact reason. Somehow pts should have been accommodated on this day and other days that wellstar continues to have system fails such as this.
August 3, 2025
4
Quick n needed
November 14, 2025
4
Dr. Strickland is great to work with and I think she's very knowledgeable about children's neurology, but the practice there and trying to get a hold of her and trying to get through using the app or the phone line is incredibly difficult and that's the reason why I would not recommend this practice.
November 9, 2025
4
They are truly a blessing
October 1, 2025
4
Well the main communication about the different locations need to be addressed ahead of time.
August 1, 2025
2
There's no way to get in contact with the doctor. If you leave a message with the administrator, you can't reach him. There's no direct line to the office. And if your child is on medication, which mom was, it's hard to get the prescription refilled, even with waiting three days because nobody calls you back. Even with making an appointment, nobody calls you back. So communication needs a lot of work. She needs an assistant. And even if you call and the prescription is supposed to be sent over to the pharmacy, it's never sent over in a timely manner.
December 5, 2025
2
There's no way to get in contact with the doctor. If you leave a message with the administrator, you can't reach him. There's no direct line to the office. And if your child is on medication, which mom was, it's hard to get the prescription refilled, even with waiting three days because nobody calls you back. Even with making an appointment, nobody calls you back. So communication needs a lot of work. She needs an assistant. And even if you call and the prescription is supposed to be sent over to the pharmacy, it's never sent over in a timely manner.
December 5, 2025
4
Quick n needed
November 14, 2025
4
Dr. Strickland is great to work with and I think she's very knowledgeable about children's neurology, but the practice there and trying to get a hold of her and trying to get through using the app or the phone line is incredibly difficult and that's the reason why I would not recommend this practice.
November 9, 2025
4
They are truly a blessing
October 1, 2025
4
Well the main communication about the different locations need to be addressed ahead of time.
August 1, 2025
5
Dr. Strickland and her nurses are always so kind and caring. Dr. Strickland takes her time and makes sure we do not leave with any other questions. She is always honest. We fully trust her and value her opinion. You can tell how knowledgeable she is, but she is still able to explain things in a way to parents with no medical background can understand which we really appreciate. We are thankful our son is being cared for by her!
December 6, 2025
5
Excellent care, very friendly and professional.
December 3, 2025
5
I love the staff there
November 20, 2025
5
I appreciate the fact that I didn't have to wait long. I got there and we were checked in and we went to the back. It was a 7:45 a.m. appointment and they did a wonderful job. Front desk was amazing. The nurses between getting from the front desk to Dr. Strickland was amazing. I'm very appreciative of Dr. Strickland because she has worked with my daughter since she was three months old and she is now 12 years old and she is always thorough, on time, and accurate thus far about my daughter's neurological condition. Thank you, Suzanne Strickland, and faculty.
November 9, 2025
5
Dr. Strickland is the best!
November 2, 2025
5
Dr. Strickland is an excellent provider. She is patient with my daughter and answered all her concerns as well as mine.
October 29, 2025
5
Very pleasant and informative. Staff was well prepared and courteous.
September 24, 2025
5
Dr. Susan Strickland is very compassionate. She listens. She's willing to learn. She's always there whenever we need her. She takes in account him. She listens to him. She takes her time. She's sweet. She is the best neurologist I could ever ask for. I am very, very, very happy that we have her.
August 30, 2025
5
Dr. Strickland and her assistant, as well as the overall staff, was very courteous, professional, and they provided medical information to my understanding. I appreciate the team. They displayed excellent customer service. Thank you.
August 20, 2025
5
Dr. Strickland is one of the best neurologists as far as pediatrics are concerned in this area. She is the main reason that we continue coming to WellSTAR because otherwise I would try to find another provider elsewhere. I do not like the fact that they moved her office back to the main hospital without informing patients, however, because for his last appointment, He was scheduled at Wheeler Road location and we get there and I'm informed that we have to go all the way downtown back to the hospital. That was very inconvenient. But again, Dr. Strickland herself is the reason that we stay within the WellSTAR program. Thank you.
August 6, 2025
5
The MA that worked my daughter was amazing. She does well with kids. The only problem or concern that I have was about the change from the specialty clinic to the CHOG clinic. I scheduled the appointment at the last visit and was scheduled for the multi specialty clinic. When I arrived, there was a note on the door stating that the appointments were at the CHOG and sorry for the inconvenience. Actually, it was a large inconvenience and it would have not been so bad if at least someone would have sent a letter, a text, or a phone call. I spoke with someone about this and expressed my frustration and my child was still able to be seen but that's not the point. I'm never late for appointments and I am considerate of providers time but this was not my fault. It was a system fail. As I sat there I watched other parents being frustrated and rescheduled for the same exact reason. Somehow pts should have been accommodated on this day and other days that wellstar continues to have system fails such as this.
August 3, 2025
5
Dr. Strickland and her nurses are always so kind and caring. Dr. Strickland takes her time and makes sure we do not leave with any other questions. She is always honest. We fully trust her and value her opinion. You can tell how knowledgeable she is, but she is still able to explain things in a way to parents with no medical background can understand which we really appreciate. We are thankful our son is being cared for by her!
December 6, 2025
2
There's no way to get in contact with the doctor. If you leave a message with the administrator, you can't reach him. There's no direct line to the office. And if your child is on medication, which mom was, it's hard to get the prescription refilled, even with waiting three days because nobody calls you back. Even with making an appointment, nobody calls you back. So communication needs a lot of work. She needs an assistant. And even if you call and the prescription is supposed to be sent over to the pharmacy, it's never sent over in a timely manner.
December 5, 2025
5
Excellent care, very friendly and professional.
December 3, 2025
5
I love the staff there
November 20, 2025
4
Quick n needed
November 14, 2025
5
I appreciate the fact that I didn't have to wait long. I got there and we were checked in and we went to the back. It was a 7:45 a.m. appointment and they did a wonderful job. Front desk was amazing. The nurses between getting from the front desk to Dr. Strickland was amazing. I'm very appreciative of Dr. Strickland because she has worked with my daughter since she was three months old and she is now 12 years old and she is always thorough, on time, and accurate thus far about my daughter's neurological condition. Thank you, Suzanne Strickland, and faculty.
November 9, 2025
4
Dr. Strickland is great to work with and I think she's very knowledgeable about children's neurology, but the practice there and trying to get a hold of her and trying to get through using the app or the phone line is incredibly difficult and that's the reason why I would not recommend this practice.
November 9, 2025
5
Dr. Strickland is the best!
November 2, 2025
5
Dr. Strickland is an excellent provider. She is patient with my daughter and answered all her concerns as well as mine.
October 29, 2025
4
They are truly a blessing
October 1, 2025
5
Very pleasant and informative. Staff was well prepared and courteous.
September 24, 2025
5
Dr. Susan Strickland is very compassionate. She listens. She's willing to learn. She's always there whenever we need her. She takes in account him. She listens to him. She takes her time. She's sweet. She is the best neurologist I could ever ask for. I am very, very, very happy that we have her.
August 30, 2025
5
Dr. Strickland and her assistant, as well as the overall staff, was very courteous, professional, and they provided medical information to my understanding. I appreciate the team. They displayed excellent customer service. Thank you.
August 20, 2025
5
Dr. Strickland is one of the best neurologists as far as pediatrics are concerned in this area. She is the main reason that we continue coming to WellSTAR because otherwise I would try to find another provider elsewhere. I do not like the fact that they moved her office back to the main hospital without informing patients, however, because for his last appointment, He was scheduled at Wheeler Road location and we get there and I'm informed that we have to go all the way downtown back to the hospital. That was very inconvenient. But again, Dr. Strickland herself is the reason that we stay within the WellSTAR program. Thank you.
August 6, 2025
5
The MA that worked my daughter was amazing. She does well with kids. The only problem or concern that I have was about the change from the specialty clinic to the CHOG clinic. I scheduled the appointment at the last visit and was scheduled for the multi specialty clinic. When I arrived, there was a note on the door stating that the appointments were at the CHOG and sorry for the inconvenience. Actually, it was a large inconvenience and it would have not been so bad if at least someone would have sent a letter, a text, or a phone call. I spoke with someone about this and expressed my frustration and my child was still able to be seen but that's not the point. I'm never late for appointments and I am considerate of providers time but this was not my fault. It was a system fail. As I sat there I watched other parents being frustrated and rescheduled for the same exact reason. Somehow pts should have been accommodated on this day and other days that wellstar continues to have system fails such as this.
August 3, 2025
4
Well the main communication about the different locations need to be addressed ahead of time.
August 1, 2025
4
Well the main communication about the different locations need to be addressed ahead of time.
August 1, 2025
5
The MA that worked my daughter was amazing. She does well with kids. The only problem or concern that I have was about the change from the specialty clinic to the CHOG clinic. I scheduled the appointment at the last visit and was scheduled for the multi specialty clinic. When I arrived, there was a note on the door stating that the appointments were at the CHOG and sorry for the inconvenience. Actually, it was a large inconvenience and it would have not been so bad if at least someone would have sent a letter, a text, or a phone call. I spoke with someone about this and expressed my frustration and my child was still able to be seen but that's not the point. I'm never late for appointments and I am considerate of providers time but this was not my fault. It was a system fail. As I sat there I watched other parents being frustrated and rescheduled for the same exact reason. Somehow pts should have been accommodated on this day and other days that wellstar continues to have system fails such as this.
August 3, 2025
5
Dr. Strickland is one of the best neurologists as far as pediatrics are concerned in this area. She is the main reason that we continue coming to WellSTAR because otherwise I would try to find another provider elsewhere. I do not like the fact that they moved her office back to the main hospital without informing patients, however, because for his last appointment, He was scheduled at Wheeler Road location and we get there and I'm informed that we have to go all the way downtown back to the hospital. That was very inconvenient. But again, Dr. Strickland herself is the reason that we stay within the WellSTAR program. Thank you.
August 6, 2025
5
Dr. Strickland and her assistant, as well as the overall staff, was very courteous, professional, and they provided medical information to my understanding. I appreciate the team. They displayed excellent customer service. Thank you.
August 20, 2025
5
Dr. Susan Strickland is very compassionate. She listens. She's willing to learn. She's always there whenever we need her. She takes in account him. She listens to him. She takes her time. She's sweet. She is the best neurologist I could ever ask for. I am very, very, very happy that we have her.
August 30, 2025
5
Very pleasant and informative. Staff was well prepared and courteous.
September 24, 2025
4
They are truly a blessing
October 1, 2025
5
Dr. Strickland is an excellent provider. She is patient with my daughter and answered all her concerns as well as mine.
October 29, 2025
5
Dr. Strickland is the best!
November 2, 2025
4
Dr. Strickland is great to work with and I think she's very knowledgeable about children's neurology, but the practice there and trying to get a hold of her and trying to get through using the app or the phone line is incredibly difficult and that's the reason why I would not recommend this practice.
November 9, 2025
5
I appreciate the fact that I didn't have to wait long. I got there and we were checked in and we went to the back. It was a 7:45 a.m. appointment and they did a wonderful job. Front desk was amazing. The nurses between getting from the front desk to Dr. Strickland was amazing. I'm very appreciative of Dr. Strickland because she has worked with my daughter since she was three months old and she is now 12 years old and she is always thorough, on time, and accurate thus far about my daughter's neurological condition. Thank you, Suzanne Strickland, and faculty.
November 9, 2025
4
Quick n needed
November 14, 2025
5
I love the staff there
November 20, 2025
5
Excellent care, very friendly and professional.
December 3, 2025
2
There's no way to get in contact with the doctor. If you leave a message with the administrator, you can't reach him. There's no direct line to the office. And if your child is on medication, which mom was, it's hard to get the prescription refilled, even with waiting three days because nobody calls you back. Even with making an appointment, nobody calls you back. So communication needs a lot of work. She needs an assistant. And even if you call and the prescription is supposed to be sent over to the pharmacy, it's never sent over in a timely manner.
December 5, 2025
5
Dr. Strickland and her nurses are always so kind and caring. Dr. Strickland takes her time and makes sure we do not leave with any other questions. She is always honest. We fully trust her and value her opinion. You can tell how knowledgeable she is, but she is still able to explain things in a way to parents with no medical background can understand which we really appreciate. We are thankful our son is being cared for by her!
December 6, 2025
Suzanne Strickland, MD
Pediatric Neurologist affiliated with Wellstar since 2008
