Sudha Reddy, MD

It took too long for me to be seen I was there 5 hours that don't seem urgent to me.

December 4, 2025

Great and friendly staff...thanks for yall services

December 4, 2025

I wish the work excuse extended longer than 2 days, especially on a weekend when most people are unlikely to be working. Especially if someone is in pain or discomfort following up with a PCP is not always a quick guaranteed follow up.

December 4, 2025

Very detailed explanation and objectives for my healthcare needs. They executed the game plan and obtained the desired result.

December 3, 2025

You all did a great job by calling and following up, making sure that everything was okay. And you were very concerned.

December 3, 2025

The front staff did not inform a room full patients that there was a delay due to an emergency until I checked on where I was on the list. My reservation was 3:20, waited 2 hours before I was informed of delay. I was there 3 hours, which defeats the purpose of making a reservation. The other issue is, which I believe is contributing to the delay is staff are busy talking and having fun. All I heard was very loud laughing, hearing about cakes and food, kids games, etc. Basically all personal conversations that have nothibg to do with patients. Perhaps if they demonstrate more time management perhaps the wait times would not be so long. This is every time I visit this urgent care, which is not that often which makes it worse that the same issues still exist. I complained about this before, so I am not sure if the feedback is reviewed and implemented. If so, I would hope to see changes.

November 22, 2025

Dr Reddy and her MA were caring, professional and prompt. I had to wait a little while in the room but Dr Reddy was apologetic. In an Urgent Care setting there is now way of knowing what issue patients are having which takes more time than other settings. I appreciated that doctors take time with their patients to ensure they get the right care. The front office staff allowed me to return to my work until they were able to bring me back to a room which was very helpful. Great experience.

November 22, 2025

I felt completely seen and heard during my visit. I had reasonable wait times to be brought back, seen by the provider, taken to x-ray and to be discharged. I was not looking forward to having to visit urgent care, in general, but was pleasantly surprised by how efficient and empathetic my experience was.

November 22, 2025

Staff was courteous and kind. I also appreciated the doctor asking if it was ok to use an AI note taking tool vs. just using it.

November 13, 2025

Overall it took a relatively long time to be seen. No complaints about the staff. Not sure if they were short staffed, but I came at 10:45 and was discharged a little after two. No major testing was required or completed.

November 7, 2025

It was a pleasant experience even though I felt bad.

November 6, 2025

I was seen by Dr. Reddy. She listened to my concerns and then proceeded to prescribe medication to treat my symptoms. The medications she prescribed have greatly improved my symptoms and after just a couple of days I am feeling much better. Thank you, Dr. Reddy.

October 31, 2025

This is my second experience assigning urgent care and I came back the second time because of the wonderful experience I had the first and I felt like your staff is very nice and they took very good care of me, listened to me and took care of my problem and I appreciate it very much.

October 31, 2025

Everyone was very professional and caring. We were constantly being checked on to make sure we were alright. The doctor was very friendly yet professional.

October 27, 2025

The provider during my visit was excellent, and the staff in the lobby registering me to be seen was excellent. The nurse that entered my room had very poor concern, no empathy, lack of professionalism, and the x-ray technician She was somewhat polite, but very short. So she lacked professionalism and empathy for someone in pain or injury. And she was asking me to verify my information in the hallway, but she was walking much faster than I was, since I was unable to walk as fast as she could.

October 24, 2025

Good job

October 24, 2025

Everything was done well, but at the end of my appointment, I had a very bad bruise and a cracked toe. And the doctor, oh gosh, I can't think of the name, but anyway, they referred me and sent my x-ray to a podiatrist office. I contacted that office and the doctor that was recommended will not be in the office for two weeks. So I have contacted another company and am going down to WellSTAR to ask them to forward my x-rays to the other company. And I'm going to go down to the office to make that arrangement. Thank you.

October 8, 2025

All of my visits to this urgent care have been good.

October 4, 2025

Online registration is easy, but doesn't seem to improve the wait. We've used this facility before and had the same experience. Staff are great but you could definitely improve the wait times.

October 4, 2025

Everyone was courteous and well mannered, thank you for that.

October 2, 2025

Friendly staff

October 12, 2025

Dr Reddy was very good.

October 1, 2025

From the front desk to the nurses to the staff, they showed great concern when my son and I walked in. They took us in with urgency and we were in and out within an hour. The nurse was amazing and kept checking in on us and the doctor was quick, but very thorough. AMAZING service.

October 1, 2025

It deeply saddens me that I was treated in the manner that I was during my visit to urgent care. I understand everyone is entitled to bad days, but that is no excuse for the lack of concern and attentiveness that I received. I have no doubt that Dr. Reddy is qualified and capable of making proper diagnoses. I just wish she had examined me further based on her medical knowledge. Despite my symptoms not being visible, as a patient, I expect my concerns to be taken seriously. Any motor vehicle accident can cause great injury, superficially, internally, and psychologically. Whether it shows up on scans/X-rays or not. My message going forward is to enforce that every patient should be treated as if they were your child, your elder, or anyone you hold close to you. Take their words as truth, and go beyond what they tell you based on your own medical expertise. Every single patient deserves to be properly diagnosed. Situations like this are why many people, including myself, are hesitant to seek medical attention. Despite using our voice, we are often unheard, misrepresented, and disregarded.

September 28, 2025

Front desk was very fastidious. Gal on left walking in was not as friendly as the gal on the right who did intake; however, she was very professional and was cloroxing about 20 pens for visitors use while I was there. The intake gal on the right was the perfect front facing rep IMO and was on point, super helpful, explaining everything as we went along.

September 27, 2025

The doctor's attitude was very ugly and arrogant; he did not give many explanations.

September 26, 2025

When I called the referral Dr office to set up appointment I never got a return call. Went elsewhere.

September 25, 2025

Great job thanks

September 15, 2025

It appears that scheduling an appointment isn't necessary...the wait was still 3 hours.

September 15, 2025

Nothing else, the service was very attentive and very disciplined.

September 14, 2025

Great and friendly staff...thanks for yall services

December 4, 2025

Very detailed explanation and objectives for my healthcare needs. They executed the game plan and obtained the desired result.

December 3, 2025

You all did a great job by calling and following up, making sure that everything was okay. And you were very concerned.

December 3, 2025

The front staff did not inform a room full patients that there was a delay due to an emergency until I checked on where I was on the list. My reservation was 3:20, waited 2 hours before I was informed of delay. I was there 3 hours, which defeats the purpose of making a reservation. The other issue is, which I believe is contributing to the delay is staff are busy talking and having fun. All I heard was very loud laughing, hearing about cakes and food, kids games, etc. Basically all personal conversations that have nothibg to do with patients. Perhaps if they demonstrate more time management perhaps the wait times would not be so long. This is every time I visit this urgent care, which is not that often which makes it worse that the same issues still exist. I complained about this before, so I am not sure if the feedback is reviewed and implemented. If so, I would hope to see changes.

November 22, 2025

Dr Reddy and her MA were caring, professional and prompt. I had to wait a little while in the room but Dr Reddy was apologetic. In an Urgent Care setting there is now way of knowing what issue patients are having which takes more time than other settings. I appreciated that doctors take time with their patients to ensure they get the right care. The front office staff allowed me to return to my work until they were able to bring me back to a room which was very helpful. Great experience.

November 22, 2025

I felt completely seen and heard during my visit. I had reasonable wait times to be brought back, seen by the provider, taken to x-ray and to be discharged. I was not looking forward to having to visit urgent care, in general, but was pleasantly surprised by how efficient and empathetic my experience was.

November 22, 2025

Staff was courteous and kind. I also appreciated the doctor asking if it was ok to use an AI note taking tool vs. just using it.

November 13, 2025

Overall it took a relatively long time to be seen. No complaints about the staff. Not sure if they were short staffed, but I came at 10:45 and was discharged a little after two. No major testing was required or completed.

November 7, 2025

It was a pleasant experience even though I felt bad.

November 6, 2025

This is my second experience assigning urgent care and I came back the second time because of the wonderful experience I had the first and I felt like your staff is very nice and they took very good care of me, listened to me and took care of my problem and I appreciate it very much.

October 31, 2025

Everyone was very professional and caring. We were constantly being checked on to make sure we were alright. The doctor was very friendly yet professional.

October 27, 2025

The provider during my visit was excellent, and the staff in the lobby registering me to be seen was excellent. The nurse that entered my room had very poor concern, no empathy, lack of professionalism, and the x-ray technician She was somewhat polite, but very short. So she lacked professionalism and empathy for someone in pain or injury. And she was asking me to verify my information in the hallway, but she was walking much faster than I was, since I was unable to walk as fast as she could.

October 24, 2025

Good job

October 24, 2025

All of my visits to this urgent care have been good.

October 4, 2025

Everyone was courteous and well mannered, thank you for that.

October 2, 2025

Friendly staff

October 12, 2025

Dr Reddy was very good.

October 1, 2025

From the front desk to the nurses to the staff, they showed great concern when my son and I walked in. They took us in with urgency and we were in and out within an hour. The nurse was amazing and kept checking in on us and the doctor was quick, but very thorough. AMAZING service.

October 1, 2025

Front desk was very fastidious. Gal on left walking in was not as friendly as the gal on the right who did intake; however, she was very professional and was cloroxing about 20 pens for visitors use while I was there. The intake gal on the right was the perfect front facing rep IMO and was on point, super helpful, explaining everything as we went along.

September 27, 2025

When I called the referral Dr office to set up appointment I never got a return call. Went elsewhere.

September 25, 2025

Great job thanks

September 15, 2025

It appears that scheduling an appointment isn't necessary...the wait was still 3 hours.

September 15, 2025

It took too long for me to be seen I was there 5 hours that don't seem urgent to me.

December 4, 2025

I wish the work excuse extended longer than 2 days, especially on a weekend when most people are unlikely to be working. Especially if someone is in pain or discomfort following up with a PCP is not always a quick guaranteed follow up.

December 4, 2025

I was seen by Dr. Reddy. She listened to my concerns and then proceeded to prescribe medication to treat my symptoms. The medications she prescribed have greatly improved my symptoms and after just a couple of days I am feeling much better. Thank you, Dr. Reddy.

October 31, 2025

Everything was done well, but at the end of my appointment, I had a very bad bruise and a cracked toe. And the doctor, oh gosh, I can't think of the name, but anyway, they referred me and sent my x-ray to a podiatrist office. I contacted that office and the doctor that was recommended will not be in the office for two weeks. So I have contacted another company and am going down to WellSTAR to ask them to forward my x-rays to the other company. And I'm going to go down to the office to make that arrangement. Thank you.

October 8, 2025

Online registration is easy, but doesn't seem to improve the wait. We've used this facility before and had the same experience. Staff are great but you could definitely improve the wait times.

October 4, 2025

Nothing else, the service was very attentive and very disciplined.

September 14, 2025

It deeply saddens me that I was treated in the manner that I was during my visit to urgent care. I understand everyone is entitled to bad days, but that is no excuse for the lack of concern and attentiveness that I received. I have no doubt that Dr. Reddy is qualified and capable of making proper diagnoses. I just wish she had examined me further based on her medical knowledge. Despite my symptoms not being visible, as a patient, I expect my concerns to be taken seriously. Any motor vehicle accident can cause great injury, superficially, internally, and psychologically. Whether it shows up on scans/X-rays or not. My message going forward is to enforce that every patient should be treated as if they were your child, your elder, or anyone you hold close to you. Take their words as truth, and go beyond what they tell you based on your own medical expertise. Every single patient deserves to be properly diagnosed. Situations like this are why many people, including myself, are hesitant to seek medical attention. Despite using our voice, we are often unheard, misrepresented, and disregarded.

September 28, 2025

The doctor's attitude was very ugly and arrogant; he did not give many explanations.

September 26, 2025

The doctor's attitude was very ugly and arrogant; he did not give many explanations.

September 26, 2025

It deeply saddens me that I was treated in the manner that I was during my visit to urgent care. I understand everyone is entitled to bad days, but that is no excuse for the lack of concern and attentiveness that I received. I have no doubt that Dr. Reddy is qualified and capable of making proper diagnoses. I just wish she had examined me further based on her medical knowledge. Despite my symptoms not being visible, as a patient, I expect my concerns to be taken seriously. Any motor vehicle accident can cause great injury, superficially, internally, and psychologically. Whether it shows up on scans/X-rays or not. My message going forward is to enforce that every patient should be treated as if they were your child, your elder, or anyone you hold close to you. Take their words as truth, and go beyond what they tell you based on your own medical expertise. Every single patient deserves to be properly diagnosed. Situations like this are why many people, including myself, are hesitant to seek medical attention. Despite using our voice, we are often unheard, misrepresented, and disregarded.

September 28, 2025

It took too long for me to be seen I was there 5 hours that don't seem urgent to me.

December 4, 2025

I wish the work excuse extended longer than 2 days, especially on a weekend when most people are unlikely to be working. Especially if someone is in pain or discomfort following up with a PCP is not always a quick guaranteed follow up.

December 4, 2025

I was seen by Dr. Reddy. She listened to my concerns and then proceeded to prescribe medication to treat my symptoms. The medications she prescribed have greatly improved my symptoms and after just a couple of days I am feeling much better. Thank you, Dr. Reddy.

October 31, 2025

Everything was done well, but at the end of my appointment, I had a very bad bruise and a cracked toe. And the doctor, oh gosh, I can't think of the name, but anyway, they referred me and sent my x-ray to a podiatrist office. I contacted that office and the doctor that was recommended will not be in the office for two weeks. So I have contacted another company and am going down to WellSTAR to ask them to forward my x-rays to the other company. And I'm going to go down to the office to make that arrangement. Thank you.

October 8, 2025

Online registration is easy, but doesn't seem to improve the wait. We've used this facility before and had the same experience. Staff are great but you could definitely improve the wait times.

October 4, 2025

Nothing else, the service was very attentive and very disciplined.

September 14, 2025

Great and friendly staff...thanks for yall services

December 4, 2025

Very detailed explanation and objectives for my healthcare needs. They executed the game plan and obtained the desired result.

December 3, 2025

You all did a great job by calling and following up, making sure that everything was okay. And you were very concerned.

December 3, 2025

The front staff did not inform a room full patients that there was a delay due to an emergency until I checked on where I was on the list. My reservation was 3:20, waited 2 hours before I was informed of delay. I was there 3 hours, which defeats the purpose of making a reservation. The other issue is, which I believe is contributing to the delay is staff are busy talking and having fun. All I heard was very loud laughing, hearing about cakes and food, kids games, etc. Basically all personal conversations that have nothibg to do with patients. Perhaps if they demonstrate more time management perhaps the wait times would not be so long. This is every time I visit this urgent care, which is not that often which makes it worse that the same issues still exist. I complained about this before, so I am not sure if the feedback is reviewed and implemented. If so, I would hope to see changes.

November 22, 2025

Dr Reddy and her MA were caring, professional and prompt. I had to wait a little while in the room but Dr Reddy was apologetic. In an Urgent Care setting there is now way of knowing what issue patients are having which takes more time than other settings. I appreciated that doctors take time with their patients to ensure they get the right care. The front office staff allowed me to return to my work until they were able to bring me back to a room which was very helpful. Great experience.

November 22, 2025

I felt completely seen and heard during my visit. I had reasonable wait times to be brought back, seen by the provider, taken to x-ray and to be discharged. I was not looking forward to having to visit urgent care, in general, but was pleasantly surprised by how efficient and empathetic my experience was.

November 22, 2025

Staff was courteous and kind. I also appreciated the doctor asking if it was ok to use an AI note taking tool vs. just using it.

November 13, 2025

Overall it took a relatively long time to be seen. No complaints about the staff. Not sure if they were short staffed, but I came at 10:45 and was discharged a little after two. No major testing was required or completed.

November 7, 2025

It was a pleasant experience even though I felt bad.

November 6, 2025

This is my second experience assigning urgent care and I came back the second time because of the wonderful experience I had the first and I felt like your staff is very nice and they took very good care of me, listened to me and took care of my problem and I appreciate it very much.

October 31, 2025

Everyone was very professional and caring. We were constantly being checked on to make sure we were alright. The doctor was very friendly yet professional.

October 27, 2025

The provider during my visit was excellent, and the staff in the lobby registering me to be seen was excellent. The nurse that entered my room had very poor concern, no empathy, lack of professionalism, and the x-ray technician She was somewhat polite, but very short. So she lacked professionalism and empathy for someone in pain or injury. And she was asking me to verify my information in the hallway, but she was walking much faster than I was, since I was unable to walk as fast as she could.

October 24, 2025

Good job

October 24, 2025

All of my visits to this urgent care have been good.

October 4, 2025

Everyone was courteous and well mannered, thank you for that.

October 2, 2025

Friendly staff

October 12, 2025

Dr Reddy was very good.

October 1, 2025

From the front desk to the nurses to the staff, they showed great concern when my son and I walked in. They took us in with urgency and we were in and out within an hour. The nurse was amazing and kept checking in on us and the doctor was quick, but very thorough. AMAZING service.

October 1, 2025

Front desk was very fastidious. Gal on left walking in was not as friendly as the gal on the right who did intake; however, she was very professional and was cloroxing about 20 pens for visitors use while I was there. The intake gal on the right was the perfect front facing rep IMO and was on point, super helpful, explaining everything as we went along.

September 27, 2025

When I called the referral Dr office to set up appointment I never got a return call. Went elsewhere.

September 25, 2025

Great job thanks

September 15, 2025

It appears that scheduling an appointment isn't necessary...the wait was still 3 hours.

September 15, 2025

It took too long for me to be seen I was there 5 hours that don't seem urgent to me.

December 4, 2025

I wish the work excuse extended longer than 2 days, especially on a weekend when most people are unlikely to be working. Especially if someone is in pain or discomfort following up with a PCP is not always a quick guaranteed follow up.

December 4, 2025

Great and friendly staff...thanks for yall services

December 4, 2025

You all did a great job by calling and following up, making sure that everything was okay. And you were very concerned.

December 3, 2025

Very detailed explanation and objectives for my healthcare needs. They executed the game plan and obtained the desired result.

December 3, 2025

The front staff did not inform a room full patients that there was a delay due to an emergency until I checked on where I was on the list. My reservation was 3:20, waited 2 hours before I was informed of delay. I was there 3 hours, which defeats the purpose of making a reservation. The other issue is, which I believe is contributing to the delay is staff are busy talking and having fun. All I heard was very loud laughing, hearing about cakes and food, kids games, etc. Basically all personal conversations that have nothibg to do with patients. Perhaps if they demonstrate more time management perhaps the wait times would not be so long. This is every time I visit this urgent care, which is not that often which makes it worse that the same issues still exist. I complained about this before, so I am not sure if the feedback is reviewed and implemented. If so, I would hope to see changes.

November 22, 2025

Dr Reddy and her MA were caring, professional and prompt. I had to wait a little while in the room but Dr Reddy was apologetic. In an Urgent Care setting there is now way of knowing what issue patients are having which takes more time than other settings. I appreciated that doctors take time with their patients to ensure they get the right care. The front office staff allowed me to return to my work until they were able to bring me back to a room which was very helpful. Great experience.

November 22, 2025

I felt completely seen and heard during my visit. I had reasonable wait times to be brought back, seen by the provider, taken to x-ray and to be discharged. I was not looking forward to having to visit urgent care, in general, but was pleasantly surprised by how efficient and empathetic my experience was.

November 22, 2025

Staff was courteous and kind. I also appreciated the doctor asking if it was ok to use an AI note taking tool vs. just using it.

November 13, 2025

Overall it took a relatively long time to be seen. No complaints about the staff. Not sure if they were short staffed, but I came at 10:45 and was discharged a little after two. No major testing was required or completed.

November 7, 2025

It was a pleasant experience even though I felt bad.

November 6, 2025

I was seen by Dr. Reddy. She listened to my concerns and then proceeded to prescribe medication to treat my symptoms. The medications she prescribed have greatly improved my symptoms and after just a couple of days I am feeling much better. Thank you, Dr. Reddy.

October 31, 2025

This is my second experience assigning urgent care and I came back the second time because of the wonderful experience I had the first and I felt like your staff is very nice and they took very good care of me, listened to me and took care of my problem and I appreciate it very much.

October 31, 2025

Everyone was very professional and caring. We were constantly being checked on to make sure we were alright. The doctor was very friendly yet professional.

October 27, 2025

The provider during my visit was excellent, and the staff in the lobby registering me to be seen was excellent. The nurse that entered my room had very poor concern, no empathy, lack of professionalism, and the x-ray technician She was somewhat polite, but very short. So she lacked professionalism and empathy for someone in pain or injury. And she was asking me to verify my information in the hallway, but she was walking much faster than I was, since I was unable to walk as fast as she could.

October 24, 2025

Good job

October 24, 2025

Friendly staff

October 12, 2025

Everything was done well, but at the end of my appointment, I had a very bad bruise and a cracked toe. And the doctor, oh gosh, I can't think of the name, but anyway, they referred me and sent my x-ray to a podiatrist office. I contacted that office and the doctor that was recommended will not be in the office for two weeks. So I have contacted another company and am going down to WellSTAR to ask them to forward my x-rays to the other company. And I'm going to go down to the office to make that arrangement. Thank you.

October 8, 2025

All of my visits to this urgent care have been good.

October 4, 2025

Online registration is easy, but doesn't seem to improve the wait. We've used this facility before and had the same experience. Staff are great but you could definitely improve the wait times.

October 4, 2025

Everyone was courteous and well mannered, thank you for that.

October 2, 2025

Dr Reddy was very good.

October 1, 2025

From the front desk to the nurses to the staff, they showed great concern when my son and I walked in. They took us in with urgency and we were in and out within an hour. The nurse was amazing and kept checking in on us and the doctor was quick, but very thorough. AMAZING service.

October 1, 2025

It deeply saddens me that I was treated in the manner that I was during my visit to urgent care. I understand everyone is entitled to bad days, but that is no excuse for the lack of concern and attentiveness that I received. I have no doubt that Dr. Reddy is qualified and capable of making proper diagnoses. I just wish she had examined me further based on her medical knowledge. Despite my symptoms not being visible, as a patient, I expect my concerns to be taken seriously. Any motor vehicle accident can cause great injury, superficially, internally, and psychologically. Whether it shows up on scans/X-rays or not. My message going forward is to enforce that every patient should be treated as if they were your child, your elder, or anyone you hold close to you. Take their words as truth, and go beyond what they tell you based on your own medical expertise. Every single patient deserves to be properly diagnosed. Situations like this are why many people, including myself, are hesitant to seek medical attention. Despite using our voice, we are often unheard, misrepresented, and disregarded.

September 28, 2025

Front desk was very fastidious. Gal on left walking in was not as friendly as the gal on the right who did intake; however, she was very professional and was cloroxing about 20 pens for visitors use while I was there. The intake gal on the right was the perfect front facing rep IMO and was on point, super helpful, explaining everything as we went along.

September 27, 2025

The doctor's attitude was very ugly and arrogant; he did not give many explanations.

September 26, 2025

When I called the referral Dr office to set up appointment I never got a return call. Went elsewhere.

September 25, 2025

Great job thanks

September 15, 2025

It appears that scheduling an appointment isn't necessary...the wait was still 3 hours.

September 15, 2025

Nothing else, the service was very attentive and very disciplined.

September 14, 2025

Nothing else, the service was very attentive and very disciplined.

September 14, 2025

Great job thanks

September 15, 2025

It appears that scheduling an appointment isn't necessary...the wait was still 3 hours.

September 15, 2025

When I called the referral Dr office to set up appointment I never got a return call. Went elsewhere.

September 25, 2025

The doctor's attitude was very ugly and arrogant; he did not give many explanations.

September 26, 2025

Front desk was very fastidious. Gal on left walking in was not as friendly as the gal on the right who did intake; however, she was very professional and was cloroxing about 20 pens for visitors use while I was there. The intake gal on the right was the perfect front facing rep IMO and was on point, super helpful, explaining everything as we went along.

September 27, 2025

It deeply saddens me that I was treated in the manner that I was during my visit to urgent care. I understand everyone is entitled to bad days, but that is no excuse for the lack of concern and attentiveness that I received. I have no doubt that Dr. Reddy is qualified and capable of making proper diagnoses. I just wish she had examined me further based on her medical knowledge. Despite my symptoms not being visible, as a patient, I expect my concerns to be taken seriously. Any motor vehicle accident can cause great injury, superficially, internally, and psychologically. Whether it shows up on scans/X-rays or not. My message going forward is to enforce that every patient should be treated as if they were your child, your elder, or anyone you hold close to you. Take their words as truth, and go beyond what they tell you based on your own medical expertise. Every single patient deserves to be properly diagnosed. Situations like this are why many people, including myself, are hesitant to seek medical attention. Despite using our voice, we are often unheard, misrepresented, and disregarded.

September 28, 2025

From the front desk to the nurses to the staff, they showed great concern when my son and I walked in. They took us in with urgency and we were in and out within an hour. The nurse was amazing and kept checking in on us and the doctor was quick, but very thorough. AMAZING service.

October 1, 2025

Dr Reddy was very good.

October 1, 2025

Everyone was courteous and well mannered, thank you for that.

October 2, 2025

Online registration is easy, but doesn't seem to improve the wait. We've used this facility before and had the same experience. Staff are great but you could definitely improve the wait times.

October 4, 2025

All of my visits to this urgent care have been good.

October 4, 2025

Everything was done well, but at the end of my appointment, I had a very bad bruise and a cracked toe. And the doctor, oh gosh, I can't think of the name, but anyway, they referred me and sent my x-ray to a podiatrist office. I contacted that office and the doctor that was recommended will not be in the office for two weeks. So I have contacted another company and am going down to WellSTAR to ask them to forward my x-rays to the other company. And I'm going to go down to the office to make that arrangement. Thank you.

October 8, 2025

Friendly staff

October 12, 2025

Good job

October 24, 2025

The provider during my visit was excellent, and the staff in the lobby registering me to be seen was excellent. The nurse that entered my room had very poor concern, no empathy, lack of professionalism, and the x-ray technician She was somewhat polite, but very short. So she lacked professionalism and empathy for someone in pain or injury. And she was asking me to verify my information in the hallway, but she was walking much faster than I was, since I was unable to walk as fast as she could.

October 24, 2025

Everyone was very professional and caring. We were constantly being checked on to make sure we were alright. The doctor was very friendly yet professional.

October 27, 2025

This is my second experience assigning urgent care and I came back the second time because of the wonderful experience I had the first and I felt like your staff is very nice and they took very good care of me, listened to me and took care of my problem and I appreciate it very much.

October 31, 2025

I was seen by Dr. Reddy. She listened to my concerns and then proceeded to prescribe medication to treat my symptoms. The medications she prescribed have greatly improved my symptoms and after just a couple of days I am feeling much better. Thank you, Dr. Reddy.

October 31, 2025

It was a pleasant experience even though I felt bad.

November 6, 2025

Overall it took a relatively long time to be seen. No complaints about the staff. Not sure if they were short staffed, but I came at 10:45 and was discharged a little after two. No major testing was required or completed.

November 7, 2025

Staff was courteous and kind. I also appreciated the doctor asking if it was ok to use an AI note taking tool vs. just using it.

November 13, 2025

I felt completely seen and heard during my visit. I had reasonable wait times to be brought back, seen by the provider, taken to x-ray and to be discharged. I was not looking forward to having to visit urgent care, in general, but was pleasantly surprised by how efficient and empathetic my experience was.

November 22, 2025

Dr Reddy and her MA were caring, professional and prompt. I had to wait a little while in the room but Dr Reddy was apologetic. In an Urgent Care setting there is now way of knowing what issue patients are having which takes more time than other settings. I appreciated that doctors take time with their patients to ensure they get the right care. The front office staff allowed me to return to my work until they were able to bring me back to a room which was very helpful. Great experience.

November 22, 2025

The front staff did not inform a room full patients that there was a delay due to an emergency until I checked on where I was on the list. My reservation was 3:20, waited 2 hours before I was informed of delay. I was there 3 hours, which defeats the purpose of making a reservation. The other issue is, which I believe is contributing to the delay is staff are busy talking and having fun. All I heard was very loud laughing, hearing about cakes and food, kids games, etc. Basically all personal conversations that have nothibg to do with patients. Perhaps if they demonstrate more time management perhaps the wait times would not be so long. This is every time I visit this urgent care, which is not that often which makes it worse that the same issues still exist. I complained about this before, so I am not sure if the feedback is reviewed and implemented. If so, I would hope to see changes.

November 22, 2025

Very detailed explanation and objectives for my healthcare needs. They executed the game plan and obtained the desired result.

December 3, 2025

You all did a great job by calling and following up, making sure that everything was okay. And you were very concerned.

December 3, 2025

Great and friendly staff...thanks for yall services

December 4, 2025

I wish the work excuse extended longer than 2 days, especially on a weekend when most people are unlikely to be working. Especially if someone is in pain or discomfort following up with a PCP is not always a quick guaranteed follow up.

December 4, 2025

It took too long for me to be seen I was there 5 hours that don't seem urgent to me.

December 4, 2025