Phong Do, MD

The front desk staff, medical assistant, and provider were all amazing! I was seen in a timely manner, and everyone provided excellent customer service. The entire experience was pleasant, and I truly appreciated how professional, welcoming, and attentive everyone was. Thank you all for making my visit a great one!

October 22, 2026

Dr Do had excellent bedside manner.

October 21, 2026

The nurse and the provider were laughing while discussing that I had used AI to assess my symptoms. Additionally they were laughing and saying how it was pointless that I came to urgent care. They did not show compassion or even interest in my symptoms or care.

October 21, 2026

I always enjoy the welfare because they're very detailed, including the doctors and the staff and nurses. You can tell that they really, really care. And it starts off with the first person when you walk in. We were greeted. And, you know, sometimes people don't even realize that the way you first walk into a place is what determines how the patient will feel or anybody will feel. Even if you were walking in the virgin, if the staff, the customer service or cashier was being, we don't want to be there. So, but you know, keep up the great work. Thank you so very much.

October 21, 2026

I had did a reservation online for 5:40pm and was not called back until after 8:00pm. What was the point of doing the online reservation and leaving work early.

October 18, 2026

I am completely impressed by all my Wellstar providers. I have never been disappointed. Always treated with respect and professionalism. They always show great knowledge and kindness. A+++++++++

October 18, 2026

Wonderful visit , informative fast and kind per usual !

October 1, 2026

The Doctor and staff were excellent. The Doctor was excellent explained every, answered all my questions. By the time I got home was already feeling much better..

September 30, 2026

Everyone was pleasant except for the male nurse. He was horrible. And that was a bad look on everyone at the actual facility, but the provider was great. The young lady who came in my room was great afterwards, but the nurse, he was horrible. I don't know his name, and so I can't give a name because I'm not certain. But everyone else in the visit, everything was phenomenal. Thank you.

October 2, 2026

B +

October 1, 2026

The providers were very helpful. They paid attention well to my symptoms and treating me. However, the ultrasound technicians had left early for the day and we were unable to complete the visit. I returned the next day per the doctor's order to get the ultrasound done and we were told that we would have to pay for a completely new visit, which caused us to have to speak with management. and try to get the situation handled. So we had to go through more hurdles than we should have as a patient coming in to receive care for services that were advertised as being available on the original date when we came.

September 27, 2026

It was a relief to find an urgent care that is open late. The Dr and the rest of the staff was great!

September 25, 2026

Good experience. Friendly and helpful

September 24, 2026

There was little organization around appointment times. I arrived at the requested time 2:05 for a 220 appt and I was not brought back until around 345. There did not seem to be any actual acknowledgement of appointments and the monitors that should show the line we're not working. It was really disappointing.

September 18, 2026

Dr. Do, Dontai, and Jolene were AWESOME! They were kind, caring, attentive and they listened. The team was very helpful. I left my appointment feeling seen, heard, and helped.

September 22, 2026

We were seen pretty quick and the provider and nurses were caring and informative

September 16, 2026

I did not realize exactly how ill I was when I walked into urgent care. The staff was head and shoulders beyond what anybody would want them to do. They saved my life, got me stabled before transporting me to the doctors. They were wonderful. Every man was hands on deck. Thank you so much. Bye-bye.

September 16, 2026

I arrived at 4pm for my appointment and was brought to an exam room quickly. After speaking with the doctor, he decided that a CT scan was in order. During our conversation, the doctor vaguely alluded to a sign taped to the wall that says "urgent care imaging registration" with a phone number, but he did not give me any explicit instructions that I have to call and make my own CT scan appointment. The nurse came in and took blood samples and put me on a saline IV. The nurse offered to bring me a blanket, but then never did. The complete IV bag drained after about 30 minutes and I had to go to the restroom so I asked the nurse where it was. I went out of the exam room to go to the restroom and went back into my room and then proceeded to continue waiting. I waited and waited for the CT scan for about a hour and fifteen minutes total and nothing happened. Finally a nurse came in and said "they haven't gotten you yet?". I said no. she asked if I called the CT scheduling number. I said nobody told me to call. I was never given an instruction that says I am responsible to call this number and schedule my own CT scan. There's even a sign in the room that says "during your visit, we kindly ask that you were reframe from cell phone use" so why would I be calling to make my own appointment? On top of that, I'm in your urgent care facility getting treatment from you. Why am I having to schedule my own CT scans while sitting in an exam room? Why aren't you all taking care of this? In the end, had the doctor explicitly told me I need to call that number and ask for an immediate CT scan I would have. But such instructions were not made clear.

September 13, 2026

Consistent professional care and performance

September 13, 2026

Very courteous and competent staff, patient and thorough...

September 11, 2026

My experience was not good. I waited for over an hour and a half.Got to the patient room for another 30 minutes and saw the provider for two minutes. It was a waste of $100 and he couldn't help. I asked before I paid if they could help me and they said yes. It was a waste of time and resources.

September 11, 2026

Dr Do was very good with his work. Very informative and understanding of my symptoms. Very excellent at his job.

September 9, 2026

Very efficient.

September 4, 2026

I did not want an electronic receipt because I'm hacked and I feel like that she was very irresponsible and negligent for billing.

September 5, 2026

The staff were outstanding- from the front desk, to the nurses, to the doctor, to the x-ray tech. Everyone was polite and professional. The only problem was the delays. Our appointment was 4:20PM, but we were not taken back until 4:50pm and not given a reason for the delay. We were told the x-ray results would take 15-30 minutes to be ready; they took over an hour and we were not given an explanation. Overall, the visit took over 3 hours for a relatively straightforward issue.

August 31, 2026

I went to the urgent care there and it was my first time at this facility and I was happy with the cleanliness the wait time and the care from the staff and doctors.

August 30, 2026

The front desk, checkin staff were so essential to our visit. They did not just check us in but provided information on my questions and how the process would proceed, eased our concerns, and maintained an eye on the waiting area in case there were any concerns. The medical technician was very thorough and gentle. My daughter was very upset and she was very reassuring, calm in her demeanor, and provided information so my daughter knew what to expect next. The physician was also absolutely amazing. He was very respectful, had a great bedside manner, and provided information throughout the process so my daughter knew exactly what would happen next. He was also very calm, clear, and respected the difficulty of the situation. It was a very difficult visit for my daughter just based on the reason for our visit, but I could not have asked for better staff to keep it from being traumatic. She actually walked away feeling she received the answers she needed, and that everyone involved cared about her and made sure she felt comfortable and safe.

August 26, 2026

Excellent service!

August 27, 2026

Very good hospital

August 28, 2026

Very Good Experience ?

August 20, 2026

The front desk staff, medical assistant, and provider were all amazing! I was seen in a timely manner, and everyone provided excellent customer service. The entire experience was pleasant, and I truly appreciated how professional, welcoming, and attentive everyone was. Thank you all for making my visit a great one!

October 22, 2026

Dr Do had excellent bedside manner.

October 21, 2026

I always enjoy the welfare because they're very detailed, including the doctors and the staff and nurses. You can tell that they really, really care. And it starts off with the first person when you walk in. We were greeted. And, you know, sometimes people don't even realize that the way you first walk into a place is what determines how the patient will feel or anybody will feel. Even if you were walking in the virgin, if the staff, the customer service or cashier was being, we don't want to be there. So, but you know, keep up the great work. Thank you so very much.

October 21, 2026

I am completely impressed by all my Wellstar providers. I have never been disappointed. Always treated with respect and professionalism. They always show great knowledge and kindness. A+++++++++

October 18, 2026

Wonderful visit , informative fast and kind per usual !

October 1, 2026

The Doctor and staff were excellent. The Doctor was excellent explained every, answered all my questions. By the time I got home was already feeling much better..

September 30, 2026

Everyone was pleasant except for the male nurse. He was horrible. And that was a bad look on everyone at the actual facility, but the provider was great. The young lady who came in my room was great afterwards, but the nurse, he was horrible. I don't know his name, and so I can't give a name because I'm not certain. But everyone else in the visit, everything was phenomenal. Thank you.

October 2, 2026

The providers were very helpful. They paid attention well to my symptoms and treating me. However, the ultrasound technicians had left early for the day and we were unable to complete the visit. I returned the next day per the doctor's order to get the ultrasound done and we were told that we would have to pay for a completely new visit, which caused us to have to speak with management. and try to get the situation handled. So we had to go through more hurdles than we should have as a patient coming in to receive care for services that were advertised as being available on the original date when we came.

September 27, 2026

It was a relief to find an urgent care that is open late. The Dr and the rest of the staff was great!

September 25, 2026

Good experience. Friendly and helpful

September 24, 2026

Dr. Do, Dontai, and Jolene were AWESOME! They were kind, caring, attentive and they listened. The team was very helpful. I left my appointment feeling seen, heard, and helped.

September 22, 2026

We were seen pretty quick and the provider and nurses were caring and informative

September 16, 2026

I did not realize exactly how ill I was when I walked into urgent care. The staff was head and shoulders beyond what anybody would want them to do. They saved my life, got me stabled before transporting me to the doctors. They were wonderful. Every man was hands on deck. Thank you so much. Bye-bye.

September 16, 2026

Very courteous and competent staff, patient and thorough...

September 11, 2026

Dr Do was very good with his work. Very informative and understanding of my symptoms. Very excellent at his job.

September 9, 2026

Very efficient.

September 4, 2026

The staff were outstanding- from the front desk, to the nurses, to the doctor, to the x-ray tech. Everyone was polite and professional. The only problem was the delays. Our appointment was 4:20PM, but we were not taken back until 4:50pm and not given a reason for the delay. We were told the x-ray results would take 15-30 minutes to be ready; they took over an hour and we were not given an explanation. Overall, the visit took over 3 hours for a relatively straightforward issue.

August 31, 2026

I went to the urgent care there and it was my first time at this facility and I was happy with the cleanliness the wait time and the care from the staff and doctors.

August 30, 2026

The front desk, checkin staff were so essential to our visit. They did not just check us in but provided information on my questions and how the process would proceed, eased our concerns, and maintained an eye on the waiting area in case there were any concerns. The medical technician was very thorough and gentle. My daughter was very upset and she was very reassuring, calm in her demeanor, and provided information so my daughter knew what to expect next. The physician was also absolutely amazing. He was very respectful, had a great bedside manner, and provided information throughout the process so my daughter knew exactly what would happen next. He was also very calm, clear, and respected the difficulty of the situation. It was a very difficult visit for my daughter just based on the reason for our visit, but I could not have asked for better staff to keep it from being traumatic. She actually walked away feeling she received the answers she needed, and that everyone involved cared about her and made sure she felt comfortable and safe.

August 26, 2026

Excellent service!

August 27, 2026

Very good hospital

August 28, 2026

Very Good Experience ?

August 20, 2026

I had did a reservation online for 5:40pm and was not called back until after 8:00pm. What was the point of doing the online reservation and leaving work early.

October 18, 2026

B +

October 1, 2026

I arrived at 4pm for my appointment and was brought to an exam room quickly. After speaking with the doctor, he decided that a CT scan was in order. During our conversation, the doctor vaguely alluded to a sign taped to the wall that says "urgent care imaging registration" with a phone number, but he did not give me any explicit instructions that I have to call and make my own CT scan appointment. The nurse came in and took blood samples and put me on a saline IV. The nurse offered to bring me a blanket, but then never did. The complete IV bag drained after about 30 minutes and I had to go to the restroom so I asked the nurse where it was. I went out of the exam room to go to the restroom and went back into my room and then proceeded to continue waiting. I waited and waited for the CT scan for about a hour and fifteen minutes total and nothing happened. Finally a nurse came in and said "they haven't gotten you yet?". I said no. she asked if I called the CT scheduling number. I said nobody told me to call. I was never given an instruction that says I am responsible to call this number and schedule my own CT scan. There's even a sign in the room that says "during your visit, we kindly ask that you were reframe from cell phone use" so why would I be calling to make my own appointment? On top of that, I'm in your urgent care facility getting treatment from you. Why am I having to schedule my own CT scans while sitting in an exam room? Why aren't you all taking care of this? In the end, had the doctor explicitly told me I need to call that number and ask for an immediate CT scan I would have. But such instructions were not made clear.

September 13, 2026

Consistent professional care and performance

September 13, 2026

There was little organization around appointment times. I arrived at the requested time 2:05 for a 220 appt and I was not brought back until around 345. There did not seem to be any actual acknowledgement of appointments and the monitors that should show the line we're not working. It was really disappointing.

September 18, 2026

My experience was not good. I waited for over an hour and a half.Got to the patient room for another 30 minutes and saw the provider for two minutes. It was a waste of $100 and he couldn't help. I asked before I paid if they could help me and they said yes. It was a waste of time and resources.

September 11, 2026

I did not want an electronic receipt because I'm hacked and I feel like that she was very irresponsible and negligent for billing.

September 5, 2026

The nurse and the provider were laughing while discussing that I had used AI to assess my symptoms. Additionally they were laughing and saying how it was pointless that I came to urgent care. They did not show compassion or even interest in my symptoms or care.

October 21, 2026

The nurse and the provider were laughing while discussing that I had used AI to assess my symptoms. Additionally they were laughing and saying how it was pointless that I came to urgent care. They did not show compassion or even interest in my symptoms or care.

October 21, 2026

My experience was not good. I waited for over an hour and a half.Got to the patient room for another 30 minutes and saw the provider for two minutes. It was a waste of $100 and he couldn't help. I asked before I paid if they could help me and they said yes. It was a waste of time and resources.

September 11, 2026

I did not want an electronic receipt because I'm hacked and I feel like that she was very irresponsible and negligent for billing.

September 5, 2026

There was little organization around appointment times. I arrived at the requested time 2:05 for a 220 appt and I was not brought back until around 345. There did not seem to be any actual acknowledgement of appointments and the monitors that should show the line we're not working. It was really disappointing.

September 18, 2026

I had did a reservation online for 5:40pm and was not called back until after 8:00pm. What was the point of doing the online reservation and leaving work early.

October 18, 2026

B +

October 1, 2026

I arrived at 4pm for my appointment and was brought to an exam room quickly. After speaking with the doctor, he decided that a CT scan was in order. During our conversation, the doctor vaguely alluded to a sign taped to the wall that says "urgent care imaging registration" with a phone number, but he did not give me any explicit instructions that I have to call and make my own CT scan appointment. The nurse came in and took blood samples and put me on a saline IV. The nurse offered to bring me a blanket, but then never did. The complete IV bag drained after about 30 minutes and I had to go to the restroom so I asked the nurse where it was. I went out of the exam room to go to the restroom and went back into my room and then proceeded to continue waiting. I waited and waited for the CT scan for about a hour and fifteen minutes total and nothing happened. Finally a nurse came in and said "they haven't gotten you yet?". I said no. she asked if I called the CT scheduling number. I said nobody told me to call. I was never given an instruction that says I am responsible to call this number and schedule my own CT scan. There's even a sign in the room that says "during your visit, we kindly ask that you were reframe from cell phone use" so why would I be calling to make my own appointment? On top of that, I'm in your urgent care facility getting treatment from you. Why am I having to schedule my own CT scans while sitting in an exam room? Why aren't you all taking care of this? In the end, had the doctor explicitly told me I need to call that number and ask for an immediate CT scan I would have. But such instructions were not made clear.

September 13, 2026

Consistent professional care and performance

September 13, 2026

The front desk staff, medical assistant, and provider were all amazing! I was seen in a timely manner, and everyone provided excellent customer service. The entire experience was pleasant, and I truly appreciated how professional, welcoming, and attentive everyone was. Thank you all for making my visit a great one!

October 22, 2026

Dr Do had excellent bedside manner.

October 21, 2026

I always enjoy the welfare because they're very detailed, including the doctors and the staff and nurses. You can tell that they really, really care. And it starts off with the first person when you walk in. We were greeted. And, you know, sometimes people don't even realize that the way you first walk into a place is what determines how the patient will feel or anybody will feel. Even if you were walking in the virgin, if the staff, the customer service or cashier was being, we don't want to be there. So, but you know, keep up the great work. Thank you so very much.

October 21, 2026

I am completely impressed by all my Wellstar providers. I have never been disappointed. Always treated with respect and professionalism. They always show great knowledge and kindness. A+++++++++

October 18, 2026

Wonderful visit , informative fast and kind per usual !

October 1, 2026

The Doctor and staff were excellent. The Doctor was excellent explained every, answered all my questions. By the time I got home was already feeling much better..

September 30, 2026

Everyone was pleasant except for the male nurse. He was horrible. And that was a bad look on everyone at the actual facility, but the provider was great. The young lady who came in my room was great afterwards, but the nurse, he was horrible. I don't know his name, and so I can't give a name because I'm not certain. But everyone else in the visit, everything was phenomenal. Thank you.

October 2, 2026

The providers were very helpful. They paid attention well to my symptoms and treating me. However, the ultrasound technicians had left early for the day and we were unable to complete the visit. I returned the next day per the doctor's order to get the ultrasound done and we were told that we would have to pay for a completely new visit, which caused us to have to speak with management. and try to get the situation handled. So we had to go through more hurdles than we should have as a patient coming in to receive care for services that were advertised as being available on the original date when we came.

September 27, 2026

It was a relief to find an urgent care that is open late. The Dr and the rest of the staff was great!

September 25, 2026

Good experience. Friendly and helpful

September 24, 2026

Dr. Do, Dontai, and Jolene were AWESOME! They were kind, caring, attentive and they listened. The team was very helpful. I left my appointment feeling seen, heard, and helped.

September 22, 2026

We were seen pretty quick and the provider and nurses were caring and informative

September 16, 2026

I did not realize exactly how ill I was when I walked into urgent care. The staff was head and shoulders beyond what anybody would want them to do. They saved my life, got me stabled before transporting me to the doctors. They were wonderful. Every man was hands on deck. Thank you so much. Bye-bye.

September 16, 2026

Very courteous and competent staff, patient and thorough...

September 11, 2026

Dr Do was very good with his work. Very informative and understanding of my symptoms. Very excellent at his job.

September 9, 2026

Very efficient.

September 4, 2026

The staff were outstanding- from the front desk, to the nurses, to the doctor, to the x-ray tech. Everyone was polite and professional. The only problem was the delays. Our appointment was 4:20PM, but we were not taken back until 4:50pm and not given a reason for the delay. We were told the x-ray results would take 15-30 minutes to be ready; they took over an hour and we were not given an explanation. Overall, the visit took over 3 hours for a relatively straightforward issue.

August 31, 2026

I went to the urgent care there and it was my first time at this facility and I was happy with the cleanliness the wait time and the care from the staff and doctors.

August 30, 2026

The front desk, checkin staff were so essential to our visit. They did not just check us in but provided information on my questions and how the process would proceed, eased our concerns, and maintained an eye on the waiting area in case there were any concerns. The medical technician was very thorough and gentle. My daughter was very upset and she was very reassuring, calm in her demeanor, and provided information so my daughter knew what to expect next. The physician was also absolutely amazing. He was very respectful, had a great bedside manner, and provided information throughout the process so my daughter knew exactly what would happen next. He was also very calm, clear, and respected the difficulty of the situation. It was a very difficult visit for my daughter just based on the reason for our visit, but I could not have asked for better staff to keep it from being traumatic. She actually walked away feeling she received the answers she needed, and that everyone involved cared about her and made sure she felt comfortable and safe.

August 26, 2026

Excellent service!

August 27, 2026

Very good hospital

August 28, 2026

Very Good Experience ?

August 20, 2026

The front desk staff, medical assistant, and provider were all amazing! I was seen in a timely manner, and everyone provided excellent customer service. The entire experience was pleasant, and I truly appreciated how professional, welcoming, and attentive everyone was. Thank you all for making my visit a great one!

October 22, 2026

Dr Do had excellent bedside manner.

October 21, 2026

I always enjoy the welfare because they're very detailed, including the doctors and the staff and nurses. You can tell that they really, really care. And it starts off with the first person when you walk in. We were greeted. And, you know, sometimes people don't even realize that the way you first walk into a place is what determines how the patient will feel or anybody will feel. Even if you were walking in the virgin, if the staff, the customer service or cashier was being, we don't want to be there. So, but you know, keep up the great work. Thank you so very much.

October 21, 2026

The nurse and the provider were laughing while discussing that I had used AI to assess my symptoms. Additionally they were laughing and saying how it was pointless that I came to urgent care. They did not show compassion or even interest in my symptoms or care.

October 21, 2026

I had did a reservation online for 5:40pm and was not called back until after 8:00pm. What was the point of doing the online reservation and leaving work early.

October 18, 2026

I am completely impressed by all my Wellstar providers. I have never been disappointed. Always treated with respect and professionalism. They always show great knowledge and kindness. A+++++++++

October 18, 2026

Everyone was pleasant except for the male nurse. He was horrible. And that was a bad look on everyone at the actual facility, but the provider was great. The young lady who came in my room was great afterwards, but the nurse, he was horrible. I don't know his name, and so I can't give a name because I'm not certain. But everyone else in the visit, everything was phenomenal. Thank you.

October 2, 2026

B +

October 1, 2026

Wonderful visit , informative fast and kind per usual !

October 1, 2026

The Doctor and staff were excellent. The Doctor was excellent explained every, answered all my questions. By the time I got home was already feeling much better..

September 30, 2026

The providers were very helpful. They paid attention well to my symptoms and treating me. However, the ultrasound technicians had left early for the day and we were unable to complete the visit. I returned the next day per the doctor's order to get the ultrasound done and we were told that we would have to pay for a completely new visit, which caused us to have to speak with management. and try to get the situation handled. So we had to go through more hurdles than we should have as a patient coming in to receive care for services that were advertised as being available on the original date when we came.

September 27, 2026

It was a relief to find an urgent care that is open late. The Dr and the rest of the staff was great!

September 25, 2026

Good experience. Friendly and helpful

September 24, 2026

Dr. Do, Dontai, and Jolene were AWESOME! They were kind, caring, attentive and they listened. The team was very helpful. I left my appointment feeling seen, heard, and helped.

September 22, 2026

There was little organization around appointment times. I arrived at the requested time 2:05 for a 220 appt and I was not brought back until around 345. There did not seem to be any actual acknowledgement of appointments and the monitors that should show the line we're not working. It was really disappointing.

September 18, 2026

We were seen pretty quick and the provider and nurses were caring and informative

September 16, 2026

I did not realize exactly how ill I was when I walked into urgent care. The staff was head and shoulders beyond what anybody would want them to do. They saved my life, got me stabled before transporting me to the doctors. They were wonderful. Every man was hands on deck. Thank you so much. Bye-bye.

September 16, 2026

Consistent professional care and performance

September 13, 2026

I arrived at 4pm for my appointment and was brought to an exam room quickly. After speaking with the doctor, he decided that a CT scan was in order. During our conversation, the doctor vaguely alluded to a sign taped to the wall that says "urgent care imaging registration" with a phone number, but he did not give me any explicit instructions that I have to call and make my own CT scan appointment. The nurse came in and took blood samples and put me on a saline IV. The nurse offered to bring me a blanket, but then never did. The complete IV bag drained after about 30 minutes and I had to go to the restroom so I asked the nurse where it was. I went out of the exam room to go to the restroom and went back into my room and then proceeded to continue waiting. I waited and waited for the CT scan for about a hour and fifteen minutes total and nothing happened. Finally a nurse came in and said "they haven't gotten you yet?". I said no. she asked if I called the CT scheduling number. I said nobody told me to call. I was never given an instruction that says I am responsible to call this number and schedule my own CT scan. There's even a sign in the room that says "during your visit, we kindly ask that you were reframe from cell phone use" so why would I be calling to make my own appointment? On top of that, I'm in your urgent care facility getting treatment from you. Why am I having to schedule my own CT scans while sitting in an exam room? Why aren't you all taking care of this? In the end, had the doctor explicitly told me I need to call that number and ask for an immediate CT scan I would have. But such instructions were not made clear.

September 13, 2026

Very courteous and competent staff, patient and thorough...

September 11, 2026

My experience was not good. I waited for over an hour and a half.Got to the patient room for another 30 minutes and saw the provider for two minutes. It was a waste of $100 and he couldn't help. I asked before I paid if they could help me and they said yes. It was a waste of time and resources.

September 11, 2026

Dr Do was very good with his work. Very informative and understanding of my symptoms. Very excellent at his job.

September 9, 2026

I did not want an electronic receipt because I'm hacked and I feel like that she was very irresponsible and negligent for billing.

September 5, 2026

Very efficient.

September 4, 2026

The staff were outstanding- from the front desk, to the nurses, to the doctor, to the x-ray tech. Everyone was polite and professional. The only problem was the delays. Our appointment was 4:20PM, but we were not taken back until 4:50pm and not given a reason for the delay. We were told the x-ray results would take 15-30 minutes to be ready; they took over an hour and we were not given an explanation. Overall, the visit took over 3 hours for a relatively straightforward issue.

August 31, 2026

I went to the urgent care there and it was my first time at this facility and I was happy with the cleanliness the wait time and the care from the staff and doctors.

August 30, 2026

Very good hospital

August 28, 2026

Excellent service!

August 27, 2026

The front desk, checkin staff were so essential to our visit. They did not just check us in but provided information on my questions and how the process would proceed, eased our concerns, and maintained an eye on the waiting area in case there were any concerns. The medical technician was very thorough and gentle. My daughter was very upset and she was very reassuring, calm in her demeanor, and provided information so my daughter knew what to expect next. The physician was also absolutely amazing. He was very respectful, had a great bedside manner, and provided information throughout the process so my daughter knew exactly what would happen next. He was also very calm, clear, and respected the difficulty of the situation. It was a very difficult visit for my daughter just based on the reason for our visit, but I could not have asked for better staff to keep it from being traumatic. She actually walked away feeling she received the answers she needed, and that everyone involved cared about her and made sure she felt comfortable and safe.

August 26, 2026

Very Good Experience ?

August 20, 2026

Very Good Experience ?

August 20, 2026

The front desk, checkin staff were so essential to our visit. They did not just check us in but provided information on my questions and how the process would proceed, eased our concerns, and maintained an eye on the waiting area in case there were any concerns. The medical technician was very thorough and gentle. My daughter was very upset and she was very reassuring, calm in her demeanor, and provided information so my daughter knew what to expect next. The physician was also absolutely amazing. He was very respectful, had a great bedside manner, and provided information throughout the process so my daughter knew exactly what would happen next. He was also very calm, clear, and respected the difficulty of the situation. It was a very difficult visit for my daughter just based on the reason for our visit, but I could not have asked for better staff to keep it from being traumatic. She actually walked away feeling she received the answers she needed, and that everyone involved cared about her and made sure she felt comfortable and safe.

August 26, 2026

Excellent service!

August 27, 2026

Very good hospital

August 28, 2026

I went to the urgent care there and it was my first time at this facility and I was happy with the cleanliness the wait time and the care from the staff and doctors.

August 30, 2026

The staff were outstanding- from the front desk, to the nurses, to the doctor, to the x-ray tech. Everyone was polite and professional. The only problem was the delays. Our appointment was 4:20PM, but we were not taken back until 4:50pm and not given a reason for the delay. We were told the x-ray results would take 15-30 minutes to be ready; they took over an hour and we were not given an explanation. Overall, the visit took over 3 hours for a relatively straightforward issue.

August 31, 2026

Very efficient.

September 4, 2026

I did not want an electronic receipt because I'm hacked and I feel like that she was very irresponsible and negligent for billing.

September 5, 2026

Dr Do was very good with his work. Very informative and understanding of my symptoms. Very excellent at his job.

September 9, 2026

My experience was not good. I waited for over an hour and a half.Got to the patient room for another 30 minutes and saw the provider for two minutes. It was a waste of $100 and he couldn't help. I asked before I paid if they could help me and they said yes. It was a waste of time and resources.

September 11, 2026

Very courteous and competent staff, patient and thorough...

September 11, 2026

I arrived at 4pm for my appointment and was brought to an exam room quickly. After speaking with the doctor, he decided that a CT scan was in order. During our conversation, the doctor vaguely alluded to a sign taped to the wall that says "urgent care imaging registration" with a phone number, but he did not give me any explicit instructions that I have to call and make my own CT scan appointment. The nurse came in and took blood samples and put me on a saline IV. The nurse offered to bring me a blanket, but then never did. The complete IV bag drained after about 30 minutes and I had to go to the restroom so I asked the nurse where it was. I went out of the exam room to go to the restroom and went back into my room and then proceeded to continue waiting. I waited and waited for the CT scan for about a hour and fifteen minutes total and nothing happened. Finally a nurse came in and said "they haven't gotten you yet?". I said no. she asked if I called the CT scheduling number. I said nobody told me to call. I was never given an instruction that says I am responsible to call this number and schedule my own CT scan. There's even a sign in the room that says "during your visit, we kindly ask that you were reframe from cell phone use" so why would I be calling to make my own appointment? On top of that, I'm in your urgent care facility getting treatment from you. Why am I having to schedule my own CT scans while sitting in an exam room? Why aren't you all taking care of this? In the end, had the doctor explicitly told me I need to call that number and ask for an immediate CT scan I would have. But such instructions were not made clear.

September 13, 2026

Consistent professional care and performance

September 13, 2026

I did not realize exactly how ill I was when I walked into urgent care. The staff was head and shoulders beyond what anybody would want them to do. They saved my life, got me stabled before transporting me to the doctors. They were wonderful. Every man was hands on deck. Thank you so much. Bye-bye.

September 16, 2026

We were seen pretty quick and the provider and nurses were caring and informative

September 16, 2026

There was little organization around appointment times. I arrived at the requested time 2:05 for a 220 appt and I was not brought back until around 345. There did not seem to be any actual acknowledgement of appointments and the monitors that should show the line we're not working. It was really disappointing.

September 18, 2026

Dr. Do, Dontai, and Jolene were AWESOME! They were kind, caring, attentive and they listened. The team was very helpful. I left my appointment feeling seen, heard, and helped.

September 22, 2026

Good experience. Friendly and helpful

September 24, 2026

It was a relief to find an urgent care that is open late. The Dr and the rest of the staff was great!

September 25, 2026

The providers were very helpful. They paid attention well to my symptoms and treating me. However, the ultrasound technicians had left early for the day and we were unable to complete the visit. I returned the next day per the doctor's order to get the ultrasound done and we were told that we would have to pay for a completely new visit, which caused us to have to speak with management. and try to get the situation handled. So we had to go through more hurdles than we should have as a patient coming in to receive care for services that were advertised as being available on the original date when we came.

September 27, 2026

The Doctor and staff were excellent. The Doctor was excellent explained every, answered all my questions. By the time I got home was already feeling much better..

September 30, 2026

Wonderful visit , informative fast and kind per usual !

October 1, 2026

B +

October 1, 2026

Everyone was pleasant except for the male nurse. He was horrible. And that was a bad look on everyone at the actual facility, but the provider was great. The young lady who came in my room was great afterwards, but the nurse, he was horrible. I don't know his name, and so I can't give a name because I'm not certain. But everyone else in the visit, everything was phenomenal. Thank you.

October 2, 2026

I am completely impressed by all my Wellstar providers. I have never been disappointed. Always treated with respect and professionalism. They always show great knowledge and kindness. A+++++++++

October 18, 2026

I had did a reservation online for 5:40pm and was not called back until after 8:00pm. What was the point of doing the online reservation and leaving work early.

October 18, 2026

The nurse and the provider were laughing while discussing that I had used AI to assess my symptoms. Additionally they were laughing and saying how it was pointless that I came to urgent care. They did not show compassion or even interest in my symptoms or care.

October 21, 2026

Dr Do had excellent bedside manner.

October 21, 2026

I always enjoy the welfare because they're very detailed, including the doctors and the staff and nurses. You can tell that they really, really care. And it starts off with the first person when you walk in. We were greeted. And, you know, sometimes people don't even realize that the way you first walk into a place is what determines how the patient will feel or anybody will feel. Even if you were walking in the virgin, if the staff, the customer service or cashier was being, we don't want to be there. So, but you know, keep up the great work. Thank you so very much.

October 21, 2026

The front desk staff, medical assistant, and provider were all amazing! I was seen in a timely manner, and everyone provided excellent customer service. The entire experience was pleasant, and I truly appreciated how professional, welcoming, and attentive everyone was. Thank you all for making my visit a great one!

October 22, 2026