Phong Do, MD
Specialties
Urgent Care
Education & Training
Doctor of Medicine
Phong Do, MD
Urgent Care Specialist with Wellstar since 2016.
Specialties
Urgent Care
Education & Training
Doctor of Medicine
Office Locations
Expertise
Specialties
- Urgent Care
Education & Training
- St. George's University School of Medicine
Degree
- Doctor of Medicine
Residency
- Wellstar Family Medicine
Certifications
- American Board of Family Medicine
Languages spoken
- English
Common Treatments, Conditions, and Procedures
- Allergies
- Sinus Infection
Patient Reviews
Overall patient rating
4.5Based on 694 patient ratings
- I'd recommend this facility to family and friends
-
- I'd recommend this provider to family and friends
-
- Listened to me carefully
-
- Guided me on what to do after my visit
-
All reviews have been submitted by patients after seeing the provider.For more information about the review system, check out this Learn more about our review system.
Patient Reviews
5
Honestly one of the best experiences in an urgent care: doctor's office I've had.
October 22, 2025
5
Staff was extremely helpful and kind and got me through the process quickly and even offered to go get my x-ray images on a CD for me so I could take them over to the orthopedic surgeon. So everyone was just super helpful, thanks.
October 22, 2025
5
I found all of the staff members very efficient and caring.
October 19, 2025
5
Extremely courteous, friendly, professional and concerned about me
October 19, 2025
3
Since there was a possibility that my trip did not take care of my concern, instead of pointing me to a doctor that would be able to help me, I was told to just go to the emergency room and let them help me. And we're talking about me needing to see a neurologist, basically. Why would I waste medical resources to go to the ED versus you giving me a referral to a neurologist within the WellSTAR network.
October 15, 2025
5
I had way too long a wait. Set appointment in advance. Got there at the suggested time which was at 10:25 am and was already checked in. I did not get seen till over an hour later. I saw people going in who had only come in right before they were called. I had my own schedule that I needed to be home for as a mental health provider myself. It was very frustrating. Plus the provider that I did see shook my hand when he came in and I had no idea if he had clean hands. In the end the visit confirmed what I already knew which is that I needed to see an ENT. I was not able to get in with the ENT office at Wellstar until the end of the month though I had called for an appointment when the condition first appeared .
October 14, 2025
2
Nurse was wearing to much perfume it smelled up the whole room,and you could smell it walking down the hallway I informed her not to come back into the room because I was already nauseous it seems to offended her by me being an employee of Wellstar for 31 years I know that perfume is not permitted to wear to work please has a conversation with your staff about the perfume. Thanks
October 13, 2025
2
They didn't really help my son much. It was very general and they didn't do enough testing
October 12, 2025
5
Awesome experience.
October 12, 2025
5
Calm atmosphere, helpful staff, excellent medical attention.
October 11, 2025
5
excellent care
October 10, 2025
5
The wait time is unacceptable. Made appt for 11 am did not leave facility until 1:30. When finally taken back to exam room, had to wait for about 30 min for Dr to come into room. Person who brought me to room did apologize for wait, but said hope you don't have to wait too long for Dr. I guess she knew it was going to be a long wait.
October 8, 2025
5
I felt comfortable listened to and assisted
October 8, 2025
4
Staff was courteous and competent. Non-functioning essential lab equipment was unacceptable and poses a care hazard. It left an overall negative impact on my first visit.
October 4, 2025
5
Dr. Phong Do was very caring, attentive, and great at explaining what was going on as well as necessary next steps!
October 5, 2025
5
Excellent customer service from everyone
October 2, 2025
3
Front desk staff often seems miserable. Provider was in room less than 5 mins. Didn't provide any instructions about medication that would be prescribed or what to do if symptoms persisted.
October 1, 2025
5
Dr Do was excellent! I wish he was adr that i could see regularly. He thoroughly explained everything. he was kind, and most of all he listened. Excellent Doctor
October 1, 2025
5
Provider was very kind and patient with me when I explained what was going on and was able to diagnose properly and gave clear instructions. Tech was also very helpful. Both were very empathetic.
October 3, 2025
4
NOTHING Urgent about the experience at all. Made a reservation and still waited 30 mins in the lobby. Then it was another 20 minutes to see the doctor.
October 1, 2025
1
the problem wasn't solved - in fact it was made worse, so i just had to pay a 75 dollar copay at another location on top of the 50 that i just paid. so that is extremely frustrating.
September 28, 2025
2
I don't think the Dr showed genuine care and knowledge about my condition. He did not check my nose or ears and did not consider other treatments beyond his standard reco. I am feeling no better as a result.
September 26, 2025
4
Not the best I hv had there..but everyone has days n everything worked out
September 25, 2025
5
I liked that I could make an appointment in MyChart for the urgent care center.
September 25, 2025
5
The entire staff were very responsive and caring. Dr Phong Do was wonderful and was so informative and kind. Thank you.
September 24, 2025
5
I loved the reservation system and the facility was clean and bright.
September 24, 2025
3
Well, I went there for a back pain, and I was surprised that I didn't get an x-ray to make sure that everything was okay. It still hurts, though. I just take the medication that is there to me, but I've still hurt. The injection helped a little bit, but now that I do any physical activity for a long time, it starts to hurt. I kind of wonder if I needed an x-ray to see more than they just talked. I think it's more than muscular.
September 26, 2025
5
Great job
September 25, 2025
5
The staff and Dr were so very kind and patient and as an elderly person it is very much appreciated
September 24, 2025
5
Great experience. Thank you
September 20, 2025
5
Honestly one of the best experiences in an urgent care: doctor's office I've had.
October 22, 2025
5
Staff was extremely helpful and kind and got me through the process quickly and even offered to go get my x-ray images on a CD for me so I could take them over to the orthopedic surgeon. So everyone was just super helpful, thanks.
October 22, 2025
5
I found all of the staff members very efficient and caring.
October 19, 2025
5
Extremely courteous, friendly, professional and concerned about me
October 19, 2025
5
I had way too long a wait. Set appointment in advance. Got there at the suggested time which was at 10:25 am and was already checked in. I did not get seen till over an hour later. I saw people going in who had only come in right before they were called. I had my own schedule that I needed to be home for as a mental health provider myself. It was very frustrating. Plus the provider that I did see shook my hand when he came in and I had no idea if he had clean hands. In the end the visit confirmed what I already knew which is that I needed to see an ENT. I was not able to get in with the ENT office at Wellstar until the end of the month though I had called for an appointment when the condition first appeared .
October 14, 2025
5
Awesome experience.
October 12, 2025
5
Calm atmosphere, helpful staff, excellent medical attention.
October 11, 2025
5
excellent care
October 10, 2025
5
The wait time is unacceptable. Made appt for 11 am did not leave facility until 1:30. When finally taken back to exam room, had to wait for about 30 min for Dr to come into room. Person who brought me to room did apologize for wait, but said hope you don't have to wait too long for Dr. I guess she knew it was going to be a long wait.
October 8, 2025
5
I felt comfortable listened to and assisted
October 8, 2025
5
Dr. Phong Do was very caring, attentive, and great at explaining what was going on as well as necessary next steps!
October 5, 2025
5
Excellent customer service from everyone
October 2, 2025
5
Dr Do was excellent! I wish he was adr that i could see regularly. He thoroughly explained everything. he was kind, and most of all he listened. Excellent Doctor
October 1, 2025
5
Provider was very kind and patient with me when I explained what was going on and was able to diagnose properly and gave clear instructions. Tech was also very helpful. Both were very empathetic.
October 3, 2025
5
I liked that I could make an appointment in MyChart for the urgent care center.
September 25, 2025
5
The entire staff were very responsive and caring. Dr Phong Do was wonderful and was so informative and kind. Thank you.
September 24, 2025
5
I loved the reservation system and the facility was clean and bright.
September 24, 2025
5
Great job
September 25, 2025
5
The staff and Dr were so very kind and patient and as an elderly person it is very much appreciated
September 24, 2025
5
Great experience. Thank you
September 20, 2025
4
Staff was courteous and competent. Non-functioning essential lab equipment was unacceptable and poses a care hazard. It left an overall negative impact on my first visit.
October 4, 2025
4
NOTHING Urgent about the experience at all. Made a reservation and still waited 30 mins in the lobby. Then it was another 20 minutes to see the doctor.
October 1, 2025
4
Not the best I hv had there..but everyone has days n everything worked out
September 25, 2025
3
Since there was a possibility that my trip did not take care of my concern, instead of pointing me to a doctor that would be able to help me, I was told to just go to the emergency room and let them help me. And we're talking about me needing to see a neurologist, basically. Why would I waste medical resources to go to the ED versus you giving me a referral to a neurologist within the WellSTAR network.
October 15, 2025
3
Front desk staff often seems miserable. Provider was in room less than 5 mins. Didn't provide any instructions about medication that would be prescribed or what to do if symptoms persisted.
October 1, 2025
3
Well, I went there for a back pain, and I was surprised that I didn't get an x-ray to make sure that everything was okay. It still hurts, though. I just take the medication that is there to me, but I've still hurt. The injection helped a little bit, but now that I do any physical activity for a long time, it starts to hurt. I kind of wonder if I needed an x-ray to see more than they just talked. I think it's more than muscular.
September 26, 2025
2
Nurse was wearing to much perfume it smelled up the whole room,and you could smell it walking down the hallway I informed her not to come back into the room because I was already nauseous it seems to offended her by me being an employee of Wellstar for 31 years I know that perfume is not permitted to wear to work please has a conversation with your staff about the perfume. Thanks
October 13, 2025
2
They didn't really help my son much. It was very general and they didn't do enough testing
October 12, 2025
2
I don't think the Dr showed genuine care and knowledge about my condition. He did not check my nose or ears and did not consider other treatments beyond his standard reco. I am feeling no better as a result.
September 26, 2025
1
the problem wasn't solved - in fact it was made worse, so i just had to pay a 75 dollar copay at another location on top of the 50 that i just paid. so that is extremely frustrating.
September 28, 2025
1
the problem wasn't solved - in fact it was made worse, so i just had to pay a 75 dollar copay at another location on top of the 50 that i just paid. so that is extremely frustrating.
September 28, 2025
2
Nurse was wearing to much perfume it smelled up the whole room,and you could smell it walking down the hallway I informed her not to come back into the room because I was already nauseous it seems to offended her by me being an employee of Wellstar for 31 years I know that perfume is not permitted to wear to work please has a conversation with your staff about the perfume. Thanks
October 13, 2025
2
They didn't really help my son much. It was very general and they didn't do enough testing
October 12, 2025
2
I don't think the Dr showed genuine care and knowledge about my condition. He did not check my nose or ears and did not consider other treatments beyond his standard reco. I am feeling no better as a result.
September 26, 2025
3
Since there was a possibility that my trip did not take care of my concern, instead of pointing me to a doctor that would be able to help me, I was told to just go to the emergency room and let them help me. And we're talking about me needing to see a neurologist, basically. Why would I waste medical resources to go to the ED versus you giving me a referral to a neurologist within the WellSTAR network.
October 15, 2025
3
Front desk staff often seems miserable. Provider was in room less than 5 mins. Didn't provide any instructions about medication that would be prescribed or what to do if symptoms persisted.
October 1, 2025
3
Well, I went there for a back pain, and I was surprised that I didn't get an x-ray to make sure that everything was okay. It still hurts, though. I just take the medication that is there to me, but I've still hurt. The injection helped a little bit, but now that I do any physical activity for a long time, it starts to hurt. I kind of wonder if I needed an x-ray to see more than they just talked. I think it's more than muscular.
September 26, 2025
4
Staff was courteous and competent. Non-functioning essential lab equipment was unacceptable and poses a care hazard. It left an overall negative impact on my first visit.
October 4, 2025
4
NOTHING Urgent about the experience at all. Made a reservation and still waited 30 mins in the lobby. Then it was another 20 minutes to see the doctor.
October 1, 2025
4
Not the best I hv had there..but everyone has days n everything worked out
September 25, 2025
5
Honestly one of the best experiences in an urgent care: doctor's office I've had.
October 22, 2025
5
Staff was extremely helpful and kind and got me through the process quickly and even offered to go get my x-ray images on a CD for me so I could take them over to the orthopedic surgeon. So everyone was just super helpful, thanks.
October 22, 2025
5
I found all of the staff members very efficient and caring.
October 19, 2025
5
Extremely courteous, friendly, professional and concerned about me
October 19, 2025
5
I had way too long a wait. Set appointment in advance. Got there at the suggested time which was at 10:25 am and was already checked in. I did not get seen till over an hour later. I saw people going in who had only come in right before they were called. I had my own schedule that I needed to be home for as a mental health provider myself. It was very frustrating. Plus the provider that I did see shook my hand when he came in and I had no idea if he had clean hands. In the end the visit confirmed what I already knew which is that I needed to see an ENT. I was not able to get in with the ENT office at Wellstar until the end of the month though I had called for an appointment when the condition first appeared .
October 14, 2025
5
Awesome experience.
October 12, 2025
5
Calm atmosphere, helpful staff, excellent medical attention.
October 11, 2025
5
excellent care
October 10, 2025
5
The wait time is unacceptable. Made appt for 11 am did not leave facility until 1:30. When finally taken back to exam room, had to wait for about 30 min for Dr to come into room. Person who brought me to room did apologize for wait, but said hope you don't have to wait too long for Dr. I guess she knew it was going to be a long wait.
October 8, 2025
5
I felt comfortable listened to and assisted
October 8, 2025
5
Dr. Phong Do was very caring, attentive, and great at explaining what was going on as well as necessary next steps!
October 5, 2025
5
Excellent customer service from everyone
October 2, 2025
5
Dr Do was excellent! I wish he was adr that i could see regularly. He thoroughly explained everything. he was kind, and most of all he listened. Excellent Doctor
October 1, 2025
5
Provider was very kind and patient with me when I explained what was going on and was able to diagnose properly and gave clear instructions. Tech was also very helpful. Both were very empathetic.
October 3, 2025
5
I liked that I could make an appointment in MyChart for the urgent care center.
September 25, 2025
5
The entire staff were very responsive and caring. Dr Phong Do was wonderful and was so informative and kind. Thank you.
September 24, 2025
5
I loved the reservation system and the facility was clean and bright.
September 24, 2025
5
Great job
September 25, 2025
5
The staff and Dr were so very kind and patient and as an elderly person it is very much appreciated
September 24, 2025
5
Great experience. Thank you
September 20, 2025
5
Honestly one of the best experiences in an urgent care: doctor's office I've had.
October 22, 2025
5
Staff was extremely helpful and kind and got me through the process quickly and even offered to go get my x-ray images on a CD for me so I could take them over to the orthopedic surgeon. So everyone was just super helpful, thanks.
October 22, 2025
5
I found all of the staff members very efficient and caring.
October 19, 2025
5
Extremely courteous, friendly, professional and concerned about me
October 19, 2025
3
Since there was a possibility that my trip did not take care of my concern, instead of pointing me to a doctor that would be able to help me, I was told to just go to the emergency room and let them help me. And we're talking about me needing to see a neurologist, basically. Why would I waste medical resources to go to the ED versus you giving me a referral to a neurologist within the WellSTAR network.
October 15, 2025
5
I had way too long a wait. Set appointment in advance. Got there at the suggested time which was at 10:25 am and was already checked in. I did not get seen till over an hour later. I saw people going in who had only come in right before they were called. I had my own schedule that I needed to be home for as a mental health provider myself. It was very frustrating. Plus the provider that I did see shook my hand when he came in and I had no idea if he had clean hands. In the end the visit confirmed what I already knew which is that I needed to see an ENT. I was not able to get in with the ENT office at Wellstar until the end of the month though I had called for an appointment when the condition first appeared .
October 14, 2025
2
Nurse was wearing to much perfume it smelled up the whole room,and you could smell it walking down the hallway I informed her not to come back into the room because I was already nauseous it seems to offended her by me being an employee of Wellstar for 31 years I know that perfume is not permitted to wear to work please has a conversation with your staff about the perfume. Thanks
October 13, 2025
2
They didn't really help my son much. It was very general and they didn't do enough testing
October 12, 2025
5
Awesome experience.
October 12, 2025
5
Calm atmosphere, helpful staff, excellent medical attention.
October 11, 2025
5
excellent care
October 10, 2025
5
The wait time is unacceptable. Made appt for 11 am did not leave facility until 1:30. When finally taken back to exam room, had to wait for about 30 min for Dr to come into room. Person who brought me to room did apologize for wait, but said hope you don't have to wait too long for Dr. I guess she knew it was going to be a long wait.
October 8, 2025
5
I felt comfortable listened to and assisted
October 8, 2025
5
Dr. Phong Do was very caring, attentive, and great at explaining what was going on as well as necessary next steps!
October 5, 2025
4
Staff was courteous and competent. Non-functioning essential lab equipment was unacceptable and poses a care hazard. It left an overall negative impact on my first visit.
October 4, 2025
5
Provider was very kind and patient with me when I explained what was going on and was able to diagnose properly and gave clear instructions. Tech was also very helpful. Both were very empathetic.
October 3, 2025
5
Excellent customer service from everyone
October 2, 2025
3
Front desk staff often seems miserable. Provider was in room less than 5 mins. Didn't provide any instructions about medication that would be prescribed or what to do if symptoms persisted.
October 1, 2025
4
NOTHING Urgent about the experience at all. Made a reservation and still waited 30 mins in the lobby. Then it was another 20 minutes to see the doctor.
October 1, 2025
5
Dr Do was excellent! I wish he was adr that i could see regularly. He thoroughly explained everything. he was kind, and most of all he listened. Excellent Doctor
October 1, 2025
1
the problem wasn't solved - in fact it was made worse, so i just had to pay a 75 dollar copay at another location on top of the 50 that i just paid. so that is extremely frustrating.
September 28, 2025
2
I don't think the Dr showed genuine care and knowledge about my condition. He did not check my nose or ears and did not consider other treatments beyond his standard reco. I am feeling no better as a result.
September 26, 2025
3
Well, I went there for a back pain, and I was surprised that I didn't get an x-ray to make sure that everything was okay. It still hurts, though. I just take the medication that is there to me, but I've still hurt. The injection helped a little bit, but now that I do any physical activity for a long time, it starts to hurt. I kind of wonder if I needed an x-ray to see more than they just talked. I think it's more than muscular.
September 26, 2025
4
Not the best I hv had there..but everyone has days n everything worked out
September 25, 2025
5
Great job
September 25, 2025
5
I liked that I could make an appointment in MyChart for the urgent care center.
September 25, 2025
5
The entire staff were very responsive and caring. Dr Phong Do was wonderful and was so informative and kind. Thank you.
September 24, 2025
5
I loved the reservation system and the facility was clean and bright.
September 24, 2025
5
The staff and Dr were so very kind and patient and as an elderly person it is very much appreciated
September 24, 2025
5
Great experience. Thank you
September 20, 2025
5
Great experience. Thank you
September 20, 2025
5
I loved the reservation system and the facility was clean and bright.
September 24, 2025
5
The staff and Dr were so very kind and patient and as an elderly person it is very much appreciated
September 24, 2025
5
The entire staff were very responsive and caring. Dr Phong Do was wonderful and was so informative and kind. Thank you.
September 24, 2025
5
I liked that I could make an appointment in MyChart for the urgent care center.
September 25, 2025
5
Great job
September 25, 2025
4
Not the best I hv had there..but everyone has days n everything worked out
September 25, 2025
3
Well, I went there for a back pain, and I was surprised that I didn't get an x-ray to make sure that everything was okay. It still hurts, though. I just take the medication that is there to me, but I've still hurt. The injection helped a little bit, but now that I do any physical activity for a long time, it starts to hurt. I kind of wonder if I needed an x-ray to see more than they just talked. I think it's more than muscular.
September 26, 2025
2
I don't think the Dr showed genuine care and knowledge about my condition. He did not check my nose or ears and did not consider other treatments beyond his standard reco. I am feeling no better as a result.
September 26, 2025
1
the problem wasn't solved - in fact it was made worse, so i just had to pay a 75 dollar copay at another location on top of the 50 that i just paid. so that is extremely frustrating.
September 28, 2025
5
Dr Do was excellent! I wish he was adr that i could see regularly. He thoroughly explained everything. he was kind, and most of all he listened. Excellent Doctor
October 1, 2025
3
Front desk staff often seems miserable. Provider was in room less than 5 mins. Didn't provide any instructions about medication that would be prescribed or what to do if symptoms persisted.
October 1, 2025
4
NOTHING Urgent about the experience at all. Made a reservation and still waited 30 mins in the lobby. Then it was another 20 minutes to see the doctor.
October 1, 2025
5
Excellent customer service from everyone
October 2, 2025
5
Provider was very kind and patient with me when I explained what was going on and was able to diagnose properly and gave clear instructions. Tech was also very helpful. Both were very empathetic.
October 3, 2025
4
Staff was courteous and competent. Non-functioning essential lab equipment was unacceptable and poses a care hazard. It left an overall negative impact on my first visit.
October 4, 2025
5
Dr. Phong Do was very caring, attentive, and great at explaining what was going on as well as necessary next steps!
October 5, 2025
5
I felt comfortable listened to and assisted
October 8, 2025
5
The wait time is unacceptable. Made appt for 11 am did not leave facility until 1:30. When finally taken back to exam room, had to wait for about 30 min for Dr to come into room. Person who brought me to room did apologize for wait, but said hope you don't have to wait too long for Dr. I guess she knew it was going to be a long wait.
October 8, 2025
5
excellent care
October 10, 2025
5
Calm atmosphere, helpful staff, excellent medical attention.
October 11, 2025
5
Awesome experience.
October 12, 2025
2
They didn't really help my son much. It was very general and they didn't do enough testing
October 12, 2025
2
Nurse was wearing to much perfume it smelled up the whole room,and you could smell it walking down the hallway I informed her not to come back into the room because I was already nauseous it seems to offended her by me being an employee of Wellstar for 31 years I know that perfume is not permitted to wear to work please has a conversation with your staff about the perfume. Thanks
October 13, 2025
5
I had way too long a wait. Set appointment in advance. Got there at the suggested time which was at 10:25 am and was already checked in. I did not get seen till over an hour later. I saw people going in who had only come in right before they were called. I had my own schedule that I needed to be home for as a mental health provider myself. It was very frustrating. Plus the provider that I did see shook my hand when he came in and I had no idea if he had clean hands. In the end the visit confirmed what I already knew which is that I needed to see an ENT. I was not able to get in with the ENT office at Wellstar until the end of the month though I had called for an appointment when the condition first appeared .
October 14, 2025
3
Since there was a possibility that my trip did not take care of my concern, instead of pointing me to a doctor that would be able to help me, I was told to just go to the emergency room and let them help me. And we're talking about me needing to see a neurologist, basically. Why would I waste medical resources to go to the ED versus you giving me a referral to a neurologist within the WellSTAR network.
October 15, 2025
5
Extremely courteous, friendly, professional and concerned about me
October 19, 2025
5
I found all of the staff members very efficient and caring.
October 19, 2025
5
Staff was extremely helpful and kind and got me through the process quickly and even offered to go get my x-ray images on a CD for me so I could take them over to the orthopedic surgeon. So everyone was just super helpful, thanks.
October 22, 2025
5
Honestly one of the best experiences in an urgent care: doctor's office I've had.
October 22, 2025
Phong Do, MD
Urgent Care Specialist with Wellstar since 2016
Rating
4.5
|
|
Specialties
Urgent Care
Education
Doctor of Medicine
Medical School
St. George's University School of Medicine
Residency
Wellstar Family Medicine
Certifications
American Board of Family Medicine
Spoken Languages
English
Office Locations
|
|
www.wellstar.org/physicians/phong-do-md
|
We use cookies for booking and general analytics. Learn more about or internet privacy policy.