Phong Do, MD
Specialties
Urgent Care
Education & Training
Doctor of Medicine
Phong Do, MD
Urgent Care Specialist with Wellstar since 2016.
Specialties
Urgent Care
Education & Training
Doctor of Medicine
Office Locations
Expertise
Specialties
- Urgent Care
Education & Training
- St. George's University School of Medicine
Degree
- Doctor of Medicine
Residency
- Wellstar Family Medicine
Certifications
- American Board of Family Medicine
Languages spoken
- English
Patient Reviews
Overall patient rating
4.5Based on 601 patient ratings
- I'd recommend this facility to family and friends
-
- I'd recommend this provider to family and friends
-
- Listened to me carefully
-
- Guided me on what to do after my visit
-
All reviews have been submitted by patients after seeing the provider.For more information about the review system, check out this Learn more about our review system.
Patient Reviews
5
The front desk, checkin staff were so essential to our visit. They did not just check us in but provided information on my questions and how the process would proceed, eased our concerns, and maintained an eye on the waiting area in case there were any concerns. The medical technician was very thorough and gentle. My daughter was very upset and she was very reassuring, calm in her demeanor, and provided information so my daughter knew what to expect next. The physician was also absolutely amazing. He was very respectful, had a great bedside manner, and provided information throughout the process so my daughter knew exactly what would happen next. He was also very calm, clear, and respected the difficulty of the situation. It was a very difficult visit for my daughter just based on the reason for our visit, but I could not have asked for better staff to keep it from being traumatic. She actually walked away feeling she received the answers she needed, and that everyone involved cared about her and made sure she felt comfortable and safe.
August 26, 2026
5
Excellent service!
August 27, 2026
5
Very Good Experience ?
August 20, 2026
5
Rhonda and Dr. Do were so kind, compassionate and knowledgeable with my care. I felt very safe and was treated very well during my visit. The front desk staff were also very helpful with getting my walk-in appointment set up. I appreciate all of the people I interacted with during my visit!
August 16, 2026
5
Great experience. Will come back if needed!
August 16, 2026
5
The young lady at the front desk was very professional and offered assistance to check me in because l came in on a cane and she wanted to be sure standing at the kiosk wasn't too much. The nurse was very kind when checking me in and explaining what's going to be done. Dr. Do was very attentive and providing extra comfort offerings an ice pack to sooth my knee discomfort. I honestly wasn't expecting that. The nurse doing the xray was very nice making sure I understood the process and the next step. Dr. Do followed up with the xray results and offered a referral and meds. My referral appointment was as early as the next day.
August 12, 2026
5
Everyone was terrific! All were very friendly and genuinely happy at their jobs. Very efficient, very knowledgeable! Thank you to all that took care of me!!!
August 13, 2026
5
Extremely professional and courteous staff.
August 12, 2026
5
I came in just an hour and a half before closing and overheard the staff talking about how there was only one doctor scheduled, and that they were shortstaffed, and they were dealing with an emergency in the back, and the ambulance was on their way, however, every single staff member was incredibly kind throughout my entire visit. The woman at the front desk was especially wonderful. I was a walk-in patient and my symptoms were not one of the options in the tablet check-in so after I checked, and I spoke with her about my symptoms, which was a heart arrhythmia and she showed so much care and concern and provided multiple updates while I waited. I didn't even have to wait very long maybe 20 or 30 minutes. The Medical Assistance and nursing staff were also incredibly kind and in good spirits and the doctor made me feel very comfortable about my situation. I have been too many urgent cares before including this location and I have never experienced a staff that was so kind and caring for its patience, especially when short staffed and late at night so a big thank you to all of those team members.
August 9, 2026
5
Dr phong was great and showed concern for my issue, haven't had this much care for an urgent care issue in a while
August 9, 2026
5
Dr. Do was wonderful to work with. He showed concern for my problems and helped diagnose the issue promptly. I will definitely recommend him strongly.
August 8, 2026
5
First point of contact left a very bad impression initially but the service once we got in the back was impeccable. Being a Clinical Director and Emergency Medicine Specialist myself operational impressions are just as important as the clinical care. Maybe a little refresher course on customer service for front desk staff can be a valuable tool.
July 27, 2026
5
Nurse and Doctor both were help and listen my Health issues. Bt I don't understand why in front desk they are seating there if they want patient to do everything. Like I or my husband not comfortable to sign in in your machine which you put there. It's their job to take all our information and put in the system.
July 19, 2026
5
They were very efficient and quickly addressed my problem.
July 19, 2026
5
I was extremely pleased with my experience. They got me in very quickly and the entire staff was very on top of it. I liked Dr Do very much!
July 14, 2026
5
The front office staff noticed that I was in severe pain and was very helpful. They not only helped me to my feet, but she brought all the paperwork I needed to fill out to my seat and then came over and picked them up. She also came over and got the card for payment, paid everything, brought the receipts and all of that back to me. I really appreciated that. Further, she escalated me, escalated my issue because she saw that I was in tremendous amount of pain and which got me to the back faster to see a provider. The provider made a very quick and accurate assessment and called for a CT scan to be done, which I had never had done in an urgent care facility before. And thankfully, because he did that, they were able to quickly diagnose what was causing the pain and making my blood pressure and other things to be out of whack.
July 15, 2026
5
Very pleased with service received. All of the staff were very friendly, helpful and professional.
July 11, 2026
5
The doctor listened to me. He explained everything very well.
July 11, 2026
5
thanks!
July 11, 2026
5
Dr. Do and his nurse Rhonda were fantastic and really helped my son, who felt horribly, reassured him and explained his diagnosis, explained his prescription to him. Brittany and Anitra at the front desk both helped him get checked in quickly and answered all his questions. He is up and doing so much better today. Thank you VHP staff.
July 11, 2026
3
overall a great experience, especially the front desk upon entering. I would have liked if a bit more testing protocols were done like blood, urine, checking for dehydration or even an ekg....
July 10, 2026
5
Very friendly and helpful. Great experience.
July 5, 2026
5
Dr P. Do was very kind and professional as well as the other staff
July 5, 2026
5
I appreciate the level of care I was provided by the staff, nurse and doctor.
July 4, 2026
4
The Doctor looked at my fingers but no X-rays or probing and he seemed to just shake his head that I would be seeking care for such a "silly" matter. Even though he was polite and gave me some papers for referrals I was not completely satisfied and that could be because he had seen many cases of this type.
June 27, 2026
5
Great visit thank you
June 21, 2026
5
Everything was good thank you.
June 19, 2026
5
Thank you!
June 19, 2026
5
Everyone was kind and helpful.
June 19, 2026
5
Thank you
June 17, 2026
5
The front desk, checkin staff were so essential to our visit. They did not just check us in but provided information on my questions and how the process would proceed, eased our concerns, and maintained an eye on the waiting area in case there were any concerns. The medical technician was very thorough and gentle. My daughter was very upset and she was very reassuring, calm in her demeanor, and provided information so my daughter knew what to expect next. The physician was also absolutely amazing. He was very respectful, had a great bedside manner, and provided information throughout the process so my daughter knew exactly what would happen next. He was also very calm, clear, and respected the difficulty of the situation. It was a very difficult visit for my daughter just based on the reason for our visit, but I could not have asked for better staff to keep it from being traumatic. She actually walked away feeling she received the answers she needed, and that everyone involved cared about her and made sure she felt comfortable and safe.
August 26, 2026
5
Excellent service!
August 27, 2026
5
Very Good Experience ?
August 20, 2026
5
Rhonda and Dr. Do were so kind, compassionate and knowledgeable with my care. I felt very safe and was treated very well during my visit. The front desk staff were also very helpful with getting my walk-in appointment set up. I appreciate all of the people I interacted with during my visit!
August 16, 2026
5
Great experience. Will come back if needed!
August 16, 2026
5
The young lady at the front desk was very professional and offered assistance to check me in because l came in on a cane and she wanted to be sure standing at the kiosk wasn't too much. The nurse was very kind when checking me in and explaining what's going to be done. Dr. Do was very attentive and providing extra comfort offerings an ice pack to sooth my knee discomfort. I honestly wasn't expecting that. The nurse doing the xray was very nice making sure I understood the process and the next step. Dr. Do followed up with the xray results and offered a referral and meds. My referral appointment was as early as the next day.
August 12, 2026
5
Everyone was terrific! All were very friendly and genuinely happy at their jobs. Very efficient, very knowledgeable! Thank you to all that took care of me!!!
August 13, 2026
5
Extremely professional and courteous staff.
August 12, 2026
5
I came in just an hour and a half before closing and overheard the staff talking about how there was only one doctor scheduled, and that they were shortstaffed, and they were dealing with an emergency in the back, and the ambulance was on their way, however, every single staff member was incredibly kind throughout my entire visit. The woman at the front desk was especially wonderful. I was a walk-in patient and my symptoms were not one of the options in the tablet check-in so after I checked, and I spoke with her about my symptoms, which was a heart arrhythmia and she showed so much care and concern and provided multiple updates while I waited. I didn't even have to wait very long maybe 20 or 30 minutes. The Medical Assistance and nursing staff were also incredibly kind and in good spirits and the doctor made me feel very comfortable about my situation. I have been too many urgent cares before including this location and I have never experienced a staff that was so kind and caring for its patience, especially when short staffed and late at night so a big thank you to all of those team members.
August 9, 2026
5
Dr phong was great and showed concern for my issue, haven't had this much care for an urgent care issue in a while
August 9, 2026
5
Dr. Do was wonderful to work with. He showed concern for my problems and helped diagnose the issue promptly. I will definitely recommend him strongly.
August 8, 2026
5
First point of contact left a very bad impression initially but the service once we got in the back was impeccable. Being a Clinical Director and Emergency Medicine Specialist myself operational impressions are just as important as the clinical care. Maybe a little refresher course on customer service for front desk staff can be a valuable tool.
July 27, 2026
5
Nurse and Doctor both were help and listen my Health issues. Bt I don't understand why in front desk they are seating there if they want patient to do everything. Like I or my husband not comfortable to sign in in your machine which you put there. It's their job to take all our information and put in the system.
July 19, 2026
5
They were very efficient and quickly addressed my problem.
July 19, 2026
5
I was extremely pleased with my experience. They got me in very quickly and the entire staff was very on top of it. I liked Dr Do very much!
July 14, 2026
5
The front office staff noticed that I was in severe pain and was very helpful. They not only helped me to my feet, but she brought all the paperwork I needed to fill out to my seat and then came over and picked them up. She also came over and got the card for payment, paid everything, brought the receipts and all of that back to me. I really appreciated that. Further, she escalated me, escalated my issue because she saw that I was in tremendous amount of pain and which got me to the back faster to see a provider. The provider made a very quick and accurate assessment and called for a CT scan to be done, which I had never had done in an urgent care facility before. And thankfully, because he did that, they were able to quickly diagnose what was causing the pain and making my blood pressure and other things to be out of whack.
July 15, 2026
5
Very pleased with service received. All of the staff were very friendly, helpful and professional.
July 11, 2026
5
The doctor listened to me. He explained everything very well.
July 11, 2026
5
thanks!
July 11, 2026
5
Dr. Do and his nurse Rhonda were fantastic and really helped my son, who felt horribly, reassured him and explained his diagnosis, explained his prescription to him. Brittany and Anitra at the front desk both helped him get checked in quickly and answered all his questions. He is up and doing so much better today. Thank you VHP staff.
July 11, 2026
5
Very friendly and helpful. Great experience.
July 5, 2026
5
Dr P. Do was very kind and professional as well as the other staff
July 5, 2026
5
I appreciate the level of care I was provided by the staff, nurse and doctor.
July 4, 2026
5
Great visit thank you
June 21, 2026
5
Everything was good thank you.
June 19, 2026
5
Thank you!
June 19, 2026
5
Everyone was kind and helpful.
June 19, 2026
5
Thank you
June 17, 2026
4
The Doctor looked at my fingers but no X-rays or probing and he seemed to just shake his head that I would be seeking care for such a "silly" matter. Even though he was polite and gave me some papers for referrals I was not completely satisfied and that could be because he had seen many cases of this type.
June 27, 2026
3
overall a great experience, especially the front desk upon entering. I would have liked if a bit more testing protocols were done like blood, urine, checking for dehydration or even an ekg....
July 10, 2026
3
overall a great experience, especially the front desk upon entering. I would have liked if a bit more testing protocols were done like blood, urine, checking for dehydration or even an ekg....
July 10, 2026
4
The Doctor looked at my fingers but no X-rays or probing and he seemed to just shake his head that I would be seeking care for such a "silly" matter. Even though he was polite and gave me some papers for referrals I was not completely satisfied and that could be because he had seen many cases of this type.
June 27, 2026
5
The front desk, checkin staff were so essential to our visit. They did not just check us in but provided information on my questions and how the process would proceed, eased our concerns, and maintained an eye on the waiting area in case there were any concerns. The medical technician was very thorough and gentle. My daughter was very upset and she was very reassuring, calm in her demeanor, and provided information so my daughter knew what to expect next. The physician was also absolutely amazing. He was very respectful, had a great bedside manner, and provided information throughout the process so my daughter knew exactly what would happen next. He was also very calm, clear, and respected the difficulty of the situation. It was a very difficult visit for my daughter just based on the reason for our visit, but I could not have asked for better staff to keep it from being traumatic. She actually walked away feeling she received the answers she needed, and that everyone involved cared about her and made sure she felt comfortable and safe.
August 26, 2026
5
Excellent service!
August 27, 2026
5
Very Good Experience ?
August 20, 2026
5
Rhonda and Dr. Do were so kind, compassionate and knowledgeable with my care. I felt very safe and was treated very well during my visit. The front desk staff were also very helpful with getting my walk-in appointment set up. I appreciate all of the people I interacted with during my visit!
August 16, 2026
5
Great experience. Will come back if needed!
August 16, 2026
5
The young lady at the front desk was very professional and offered assistance to check me in because l came in on a cane and she wanted to be sure standing at the kiosk wasn't too much. The nurse was very kind when checking me in and explaining what's going to be done. Dr. Do was very attentive and providing extra comfort offerings an ice pack to sooth my knee discomfort. I honestly wasn't expecting that. The nurse doing the xray was very nice making sure I understood the process and the next step. Dr. Do followed up with the xray results and offered a referral and meds. My referral appointment was as early as the next day.
August 12, 2026
5
Everyone was terrific! All were very friendly and genuinely happy at their jobs. Very efficient, very knowledgeable! Thank you to all that took care of me!!!
August 13, 2026
5
Extremely professional and courteous staff.
August 12, 2026
5
I came in just an hour and a half before closing and overheard the staff talking about how there was only one doctor scheduled, and that they were shortstaffed, and they were dealing with an emergency in the back, and the ambulance was on their way, however, every single staff member was incredibly kind throughout my entire visit. The woman at the front desk was especially wonderful. I was a walk-in patient and my symptoms were not one of the options in the tablet check-in so after I checked, and I spoke with her about my symptoms, which was a heart arrhythmia and she showed so much care and concern and provided multiple updates while I waited. I didn't even have to wait very long maybe 20 or 30 minutes. The Medical Assistance and nursing staff were also incredibly kind and in good spirits and the doctor made me feel very comfortable about my situation. I have been too many urgent cares before including this location and I have never experienced a staff that was so kind and caring for its patience, especially when short staffed and late at night so a big thank you to all of those team members.
August 9, 2026
5
Dr phong was great and showed concern for my issue, haven't had this much care for an urgent care issue in a while
August 9, 2026
5
Dr. Do was wonderful to work with. He showed concern for my problems and helped diagnose the issue promptly. I will definitely recommend him strongly.
August 8, 2026
5
First point of contact left a very bad impression initially but the service once we got in the back was impeccable. Being a Clinical Director and Emergency Medicine Specialist myself operational impressions are just as important as the clinical care. Maybe a little refresher course on customer service for front desk staff can be a valuable tool.
July 27, 2026
5
Nurse and Doctor both were help and listen my Health issues. Bt I don't understand why in front desk they are seating there if they want patient to do everything. Like I or my husband not comfortable to sign in in your machine which you put there. It's their job to take all our information and put in the system.
July 19, 2026
5
They were very efficient and quickly addressed my problem.
July 19, 2026
5
I was extremely pleased with my experience. They got me in very quickly and the entire staff was very on top of it. I liked Dr Do very much!
July 14, 2026
5
The front office staff noticed that I was in severe pain and was very helpful. They not only helped me to my feet, but she brought all the paperwork I needed to fill out to my seat and then came over and picked them up. She also came over and got the card for payment, paid everything, brought the receipts and all of that back to me. I really appreciated that. Further, she escalated me, escalated my issue because she saw that I was in tremendous amount of pain and which got me to the back faster to see a provider. The provider made a very quick and accurate assessment and called for a CT scan to be done, which I had never had done in an urgent care facility before. And thankfully, because he did that, they were able to quickly diagnose what was causing the pain and making my blood pressure and other things to be out of whack.
July 15, 2026
5
Very pleased with service received. All of the staff were very friendly, helpful and professional.
July 11, 2026
5
The doctor listened to me. He explained everything very well.
July 11, 2026
5
thanks!
July 11, 2026
5
Dr. Do and his nurse Rhonda were fantastic and really helped my son, who felt horribly, reassured him and explained his diagnosis, explained his prescription to him. Brittany and Anitra at the front desk both helped him get checked in quickly and answered all his questions. He is up and doing so much better today. Thank you VHP staff.
July 11, 2026
5
Very friendly and helpful. Great experience.
July 5, 2026
5
Dr P. Do was very kind and professional as well as the other staff
July 5, 2026
5
I appreciate the level of care I was provided by the staff, nurse and doctor.
July 4, 2026
5
Great visit thank you
June 21, 2026
5
Everything was good thank you.
June 19, 2026
5
Thank you!
June 19, 2026
5
Everyone was kind and helpful.
June 19, 2026
5
Thank you
June 17, 2026
5
Excellent service!
August 27, 2026
5
The front desk, checkin staff were so essential to our visit. They did not just check us in but provided information on my questions and how the process would proceed, eased our concerns, and maintained an eye on the waiting area in case there were any concerns. The medical technician was very thorough and gentle. My daughter was very upset and she was very reassuring, calm in her demeanor, and provided information so my daughter knew what to expect next. The physician was also absolutely amazing. He was very respectful, had a great bedside manner, and provided information throughout the process so my daughter knew exactly what would happen next. He was also very calm, clear, and respected the difficulty of the situation. It was a very difficult visit for my daughter just based on the reason for our visit, but I could not have asked for better staff to keep it from being traumatic. She actually walked away feeling she received the answers she needed, and that everyone involved cared about her and made sure she felt comfortable and safe.
August 26, 2026
5
Very Good Experience ?
August 20, 2026
5
Rhonda and Dr. Do were so kind, compassionate and knowledgeable with my care. I felt very safe and was treated very well during my visit. The front desk staff were also very helpful with getting my walk-in appointment set up. I appreciate all of the people I interacted with during my visit!
August 16, 2026
5
Great experience. Will come back if needed!
August 16, 2026
5
Everyone was terrific! All were very friendly and genuinely happy at their jobs. Very efficient, very knowledgeable! Thank you to all that took care of me!!!
August 13, 2026
5
The young lady at the front desk was very professional and offered assistance to check me in because l came in on a cane and she wanted to be sure standing at the kiosk wasn't too much. The nurse was very kind when checking me in and explaining what's going to be done. Dr. Do was very attentive and providing extra comfort offerings an ice pack to sooth my knee discomfort. I honestly wasn't expecting that. The nurse doing the xray was very nice making sure I understood the process and the next step. Dr. Do followed up with the xray results and offered a referral and meds. My referral appointment was as early as the next day.
August 12, 2026
5
Extremely professional and courteous staff.
August 12, 2026
5
I came in just an hour and a half before closing and overheard the staff talking about how there was only one doctor scheduled, and that they were shortstaffed, and they were dealing with an emergency in the back, and the ambulance was on their way, however, every single staff member was incredibly kind throughout my entire visit. The woman at the front desk was especially wonderful. I was a walk-in patient and my symptoms were not one of the options in the tablet check-in so after I checked, and I spoke with her about my symptoms, which was a heart arrhythmia and she showed so much care and concern and provided multiple updates while I waited. I didn't even have to wait very long maybe 20 or 30 minutes. The Medical Assistance and nursing staff were also incredibly kind and in good spirits and the doctor made me feel very comfortable about my situation. I have been too many urgent cares before including this location and I have never experienced a staff that was so kind and caring for its patience, especially when short staffed and late at night so a big thank you to all of those team members.
August 9, 2026
5
Dr phong was great and showed concern for my issue, haven't had this much care for an urgent care issue in a while
August 9, 2026
5
Dr. Do was wonderful to work with. He showed concern for my problems and helped diagnose the issue promptly. I will definitely recommend him strongly.
August 8, 2026
5
First point of contact left a very bad impression initially but the service once we got in the back was impeccable. Being a Clinical Director and Emergency Medicine Specialist myself operational impressions are just as important as the clinical care. Maybe a little refresher course on customer service for front desk staff can be a valuable tool.
July 27, 2026
5
Nurse and Doctor both were help and listen my Health issues. Bt I don't understand why in front desk they are seating there if they want patient to do everything. Like I or my husband not comfortable to sign in in your machine which you put there. It's their job to take all our information and put in the system.
July 19, 2026
5
They were very efficient and quickly addressed my problem.
July 19, 2026
5
The front office staff noticed that I was in severe pain and was very helpful. They not only helped me to my feet, but she brought all the paperwork I needed to fill out to my seat and then came over and picked them up. She also came over and got the card for payment, paid everything, brought the receipts and all of that back to me. I really appreciated that. Further, she escalated me, escalated my issue because she saw that I was in tremendous amount of pain and which got me to the back faster to see a provider. The provider made a very quick and accurate assessment and called for a CT scan to be done, which I had never had done in an urgent care facility before. And thankfully, because he did that, they were able to quickly diagnose what was causing the pain and making my blood pressure and other things to be out of whack.
July 15, 2026
5
I was extremely pleased with my experience. They got me in very quickly and the entire staff was very on top of it. I liked Dr Do very much!
July 14, 2026
5
Very pleased with service received. All of the staff were very friendly, helpful and professional.
July 11, 2026
5
The doctor listened to me. He explained everything very well.
July 11, 2026
5
thanks!
July 11, 2026
5
Dr. Do and his nurse Rhonda were fantastic and really helped my son, who felt horribly, reassured him and explained his diagnosis, explained his prescription to him. Brittany and Anitra at the front desk both helped him get checked in quickly and answered all his questions. He is up and doing so much better today. Thank you VHP staff.
July 11, 2026
3
overall a great experience, especially the front desk upon entering. I would have liked if a bit more testing protocols were done like blood, urine, checking for dehydration or even an ekg....
July 10, 2026
5
Very friendly and helpful. Great experience.
July 5, 2026
5
Dr P. Do was very kind and professional as well as the other staff
July 5, 2026
5
I appreciate the level of care I was provided by the staff, nurse and doctor.
July 4, 2026
4
The Doctor looked at my fingers but no X-rays or probing and he seemed to just shake his head that I would be seeking care for such a "silly" matter. Even though he was polite and gave me some papers for referrals I was not completely satisfied and that could be because he had seen many cases of this type.
June 27, 2026
5
Great visit thank you
June 21, 2026
5
Everything was good thank you.
June 19, 2026
5
Thank you!
June 19, 2026
5
Everyone was kind and helpful.
June 19, 2026
5
Thank you
June 17, 2026
5
Thank you
June 17, 2026
5
Everyone was kind and helpful.
June 19, 2026
5
Thank you!
June 19, 2026
5
Everything was good thank you.
June 19, 2026
5
Great visit thank you
June 21, 2026
4
The Doctor looked at my fingers but no X-rays or probing and he seemed to just shake his head that I would be seeking care for such a "silly" matter. Even though he was polite and gave me some papers for referrals I was not completely satisfied and that could be because he had seen many cases of this type.
June 27, 2026
5
I appreciate the level of care I was provided by the staff, nurse and doctor.
July 4, 2026
5
Dr P. Do was very kind and professional as well as the other staff
July 5, 2026
5
Very friendly and helpful. Great experience.
July 5, 2026
3
overall a great experience, especially the front desk upon entering. I would have liked if a bit more testing protocols were done like blood, urine, checking for dehydration or even an ekg....
July 10, 2026
5
Dr. Do and his nurse Rhonda were fantastic and really helped my son, who felt horribly, reassured him and explained his diagnosis, explained his prescription to him. Brittany and Anitra at the front desk both helped him get checked in quickly and answered all his questions. He is up and doing so much better today. Thank you VHP staff.
July 11, 2026
5
The doctor listened to me. He explained everything very well.
July 11, 2026
5
thanks!
July 11, 2026
5
Very pleased with service received. All of the staff were very friendly, helpful and professional.
July 11, 2026
5
I was extremely pleased with my experience. They got me in very quickly and the entire staff was very on top of it. I liked Dr Do very much!
July 14, 2026
5
The front office staff noticed that I was in severe pain and was very helpful. They not only helped me to my feet, but she brought all the paperwork I needed to fill out to my seat and then came over and picked them up. She also came over and got the card for payment, paid everything, brought the receipts and all of that back to me. I really appreciated that. Further, she escalated me, escalated my issue because she saw that I was in tremendous amount of pain and which got me to the back faster to see a provider. The provider made a very quick and accurate assessment and called for a CT scan to be done, which I had never had done in an urgent care facility before. And thankfully, because he did that, they were able to quickly diagnose what was causing the pain and making my blood pressure and other things to be out of whack.
July 15, 2026
5
They were very efficient and quickly addressed my problem.
July 19, 2026
5
Nurse and Doctor both were help and listen my Health issues. Bt I don't understand why in front desk they are seating there if they want patient to do everything. Like I or my husband not comfortable to sign in in your machine which you put there. It's their job to take all our information and put in the system.
July 19, 2026
5
First point of contact left a very bad impression initially but the service once we got in the back was impeccable. Being a Clinical Director and Emergency Medicine Specialist myself operational impressions are just as important as the clinical care. Maybe a little refresher course on customer service for front desk staff can be a valuable tool.
July 27, 2026
5
Dr. Do was wonderful to work with. He showed concern for my problems and helped diagnose the issue promptly. I will definitely recommend him strongly.
August 8, 2026
5
Dr phong was great and showed concern for my issue, haven't had this much care for an urgent care issue in a while
August 9, 2026
5
I came in just an hour and a half before closing and overheard the staff talking about how there was only one doctor scheduled, and that they were shortstaffed, and they were dealing with an emergency in the back, and the ambulance was on their way, however, every single staff member was incredibly kind throughout my entire visit. The woman at the front desk was especially wonderful. I was a walk-in patient and my symptoms were not one of the options in the tablet check-in so after I checked, and I spoke with her about my symptoms, which was a heart arrhythmia and she showed so much care and concern and provided multiple updates while I waited. I didn't even have to wait very long maybe 20 or 30 minutes. The Medical Assistance and nursing staff were also incredibly kind and in good spirits and the doctor made me feel very comfortable about my situation. I have been too many urgent cares before including this location and I have never experienced a staff that was so kind and caring for its patience, especially when short staffed and late at night so a big thank you to all of those team members.
August 9, 2026
5
The young lady at the front desk was very professional and offered assistance to check me in because l came in on a cane and she wanted to be sure standing at the kiosk wasn't too much. The nurse was very kind when checking me in and explaining what's going to be done. Dr. Do was very attentive and providing extra comfort offerings an ice pack to sooth my knee discomfort. I honestly wasn't expecting that. The nurse doing the xray was very nice making sure I understood the process and the next step. Dr. Do followed up with the xray results and offered a referral and meds. My referral appointment was as early as the next day.
August 12, 2026
5
Extremely professional and courteous staff.
August 12, 2026
5
Everyone was terrific! All were very friendly and genuinely happy at their jobs. Very efficient, very knowledgeable! Thank you to all that took care of me!!!
August 13, 2026
5
Great experience. Will come back if needed!
August 16, 2026
5
Rhonda and Dr. Do were so kind, compassionate and knowledgeable with my care. I felt very safe and was treated very well during my visit. The front desk staff were also very helpful with getting my walk-in appointment set up. I appreciate all of the people I interacted with during my visit!
August 16, 2026
5
Very Good Experience ?
August 20, 2026
5
The front desk, checkin staff were so essential to our visit. They did not just check us in but provided information on my questions and how the process would proceed, eased our concerns, and maintained an eye on the waiting area in case there were any concerns. The medical technician was very thorough and gentle. My daughter was very upset and she was very reassuring, calm in her demeanor, and provided information so my daughter knew what to expect next. The physician was also absolutely amazing. He was very respectful, had a great bedside manner, and provided information throughout the process so my daughter knew exactly what would happen next. He was also very calm, clear, and respected the difficulty of the situation. It was a very difficult visit for my daughter just based on the reason for our visit, but I could not have asked for better staff to keep it from being traumatic. She actually walked away feeling she received the answers she needed, and that everyone involved cared about her and made sure she felt comfortable and safe.
August 26, 2026
5
Excellent service!
August 27, 2026
Phong Do, MD
Urgent Care Specialist with Wellstar since 2016
Rating
4.5
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Specialties
Urgent Care
Education
Doctor of Medicine
Medical School
St. George's University School of Medicine
Residency
Wellstar Family Medicine
Certifications
American Board of Family Medicine
Spoken Languages
English
Office Locations
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www.wellstar.org/physicians/phong-do-md
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