Phong Do, MD
Specialties
Urgent Care
Education & Training
Doctor of Medicine
Phong Do, MD
Urgent Care Specialist with Wellstar since 2016.
Specialties
Urgent Care
Education & Training
Doctor of Medicine
Office Locations
Expertise
Specialties
- Urgent Care
Education & Training
- St. George's University School of Medicine
Degree
- Doctor of Medicine
Residency
- Wellstar Family Medicine
Certifications
- American Board of Family Medicine
Languages spoken
- English
Common Treatments, Conditions, and Procedures
- Allergies
- Sinus Infection
Patient Reviews
Overall patient rating
4.5Based on 688 patient ratings
- I'd recommend this facility to family and friends
-
- I'd recommend this provider to family and friends
-
- Listened to me carefully
-
- Guided me on what to do after my visit
-
All reviews have been submitted by patients after seeing the provider.For more information about the review system, check out this Learn more about our review system.
Patient Reviews
5
The first time I came was on a Saturday, a weekend, and I did have to wait 45 minutes in the room. They said, your doctor will be in shortly. And the doctor didn't come, and my limit is 45 minutes, so I left. And I told them I love the place, and I'll be back Monday. So I did go back Monday. I didn't know we could make appointments. But they told me, make an appointment, and I made an appointment, and they saw me right away. So I'm very pleased. I love urgent care, and I thank you for it. I thank you for it. I got waited on and left. Love you. Bye.
September 12, 2025
5
I came to urgent care with my first ever allergic reaction, with hives and a swollen face and panicked. The nurse and doctor were amazing, calmed me down and worked quickly to help me. I was very impressed and thankful. They even went out of their way to get me referral to an allergist.
September 11, 2025
4
The experience was great overall, however the nurse seemed a bit irritable and made the comment that people are always coming to the urgent care for EVERYTHING, inappropriately. While that may be true and she may feel frustrated by that, it is certainly unacceptable to express such to a patient who is visiting in distress, pain and in need of care. It felt inadvertently directed towards me. She lacked tact, and could use some improvement with customer service skills. Other than that, the visit went well.
September 9, 2025
5
Dr Do was excellent and so were the imaging technicians.
September 6, 2025
5
I appreciate the patience of the staff, when it took me awhile to obtain my urine specimen. I generally do have this problem, and the staff was so understanding, and did not pressure me. Also, the Dr. did not seem rushed, but gave me the diagnosis and RX quite efficiently, and in a friendly manner.
September 4, 2025
5
I made an appointment online which I think contributed to the efficiency of the visit (less waiting time). Everyone was cordial and even the person scheduling my x-ray wished me a speedy recovery.
September 1, 2025
5
The whole staff was quick professional and great attitude
August 30, 2025
5
Excellent experience !
August 30, 2025
3
I received well stuff that was good and I recommend to any of my family members. That service's good. Thanks.
August 31, 2025
2
Nurse was great. Doctor didn't really listen to what we were saying. Extremely long wait and don't understand why we have to pay up front at this location.
August 29, 2025
4
I was told by a doctor to go to the ER but came here instead because you have so many capabilities like imaging, and the wait isn't as long. And I've always had a good experience here. I drove 20 minutes from where I live, bypassing other urgent care centers. I made an appointment but that didn't seem to help, as I waited an hour to be seen. That aside, the care was very good. Dr. Do was wonderful, he answered all my questions and gave me a printout of what I could do at home. The nurses were great, one of them offered me ice water, which I really appreciated! She also made sure to take my arm when I got up, since I was dizzy. The cons: the front desk staff member was not terribly friendly and I couldn't hear her. I kept asking her to repeat herself and she wouldn't raise her voice, she just repeated the question in the same soft voice. But aside from that, the care was great.
August 24, 2025
5
What a great experience! I usually go to the ER when I have a migraine. I called to verify this urgent care could treat a migraine and was informed they could. I am so glad I did! All staff members were amazing as was the physician. I will definitely be skipping the long waits in the ER when I have future migraines and return here. I am 100% satisfied with every aspect of my visit.
August 21, 2025
4
No other choice. My rheumatologist told me to go there. He was unwilling to help.
August 18, 2025
4
I had to contact the clinic a number of times after the visit for help with an unusual prescription. Had difficulty finding the Rx at any pharmacy. They patiently worked with me to remedy the situation calling back and forth numerous times.
August 18, 2025
5
Thank to the staff for the service and concern for me,
August 15, 2025
5
Always a great experience whenever I attend this urgent care. Staff and doctor service on point
August 15, 2025
5
Everybody I came in contact with was amazing
August 15, 2025
5
Dr. Ho and staff were GREAT!
August 14, 2025
5
Excellent service
August 13, 2025
3
The doctor was nice. I liked him and would recommend him. On the other hand, The front desk person was not friendly - she seemed annoyed that we were there. Bad first impression. The nurse also did not have a great bedside manner. It was super annoying to have to stand up and enter all of our information at the kiosk. It was very difficult with a child running around me.
August 13, 2025
5
WellStar Urgent was very nice to me up front when I signed in. Very nice when they carried me back to the examining room. The nurse was very nice. They took my vitals. And the doctor was very nice. They came, very knowledgeable, and was very kind and helpful. I would recommend WellStar Urgent Care to my friends and family. They are a credit to this neighborhood. I am so proud you are here. Thank you.
July 26, 2025
5
Everything was perfect
July 24, 2025
4
Your staff was very good, except for the fact of having to call a number when I was in the waiting room to set up my x-ray. I know it's two departments, but that's kind of really weird. But other than that, the doctor and nurses were really good. Thank you.
July 19, 2025
5
Awesome
July 13, 2025
5
Great job
July 13, 2025
5
The front staff was pregnant and nasty, had an attitude and a short fuse, not only with my family but also with the elderly couple. That's all.
July 16, 2025
5
Good job
July 12, 2025
4
Would like to get me a primary care doctor
July 12, 2025
4
I am having a problem accessing the images in my chart. I'm being told that the link is invalid.
July 12, 2025
5
The efficiency from the beginning of the process to the end
July 9, 2025
5
The first time I came was on a Saturday, a weekend, and I did have to wait 45 minutes in the room. They said, your doctor will be in shortly. And the doctor didn't come, and my limit is 45 minutes, so I left. And I told them I love the place, and I'll be back Monday. So I did go back Monday. I didn't know we could make appointments. But they told me, make an appointment, and I made an appointment, and they saw me right away. So I'm very pleased. I love urgent care, and I thank you for it. I thank you for it. I got waited on and left. Love you. Bye.
September 12, 2025
5
I came to urgent care with my first ever allergic reaction, with hives and a swollen face and panicked. The nurse and doctor were amazing, calmed me down and worked quickly to help me. I was very impressed and thankful. They even went out of their way to get me referral to an allergist.
September 11, 2025
5
Dr Do was excellent and so were the imaging technicians.
September 6, 2025
5
I appreciate the patience of the staff, when it took me awhile to obtain my urine specimen. I generally do have this problem, and the staff was so understanding, and did not pressure me. Also, the Dr. did not seem rushed, but gave me the diagnosis and RX quite efficiently, and in a friendly manner.
September 4, 2025
5
I made an appointment online which I think contributed to the efficiency of the visit (less waiting time). Everyone was cordial and even the person scheduling my x-ray wished me a speedy recovery.
September 1, 2025
5
The whole staff was quick professional and great attitude
August 30, 2025
5
Excellent experience !
August 30, 2025
5
What a great experience! I usually go to the ER when I have a migraine. I called to verify this urgent care could treat a migraine and was informed they could. I am so glad I did! All staff members were amazing as was the physician. I will definitely be skipping the long waits in the ER when I have future migraines and return here. I am 100% satisfied with every aspect of my visit.
August 21, 2025
5
Thank to the staff for the service and concern for me,
August 15, 2025
5
Always a great experience whenever I attend this urgent care. Staff and doctor service on point
August 15, 2025
5
Everybody I came in contact with was amazing
August 15, 2025
5
Dr. Ho and staff were GREAT!
August 14, 2025
5
Excellent service
August 13, 2025
5
WellStar Urgent was very nice to me up front when I signed in. Very nice when they carried me back to the examining room. The nurse was very nice. They took my vitals. And the doctor was very nice. They came, very knowledgeable, and was very kind and helpful. I would recommend WellStar Urgent Care to my friends and family. They are a credit to this neighborhood. I am so proud you are here. Thank you.
July 26, 2025
5
Everything was perfect
July 24, 2025
5
Awesome
July 13, 2025
5
Great job
July 13, 2025
5
The front staff was pregnant and nasty, had an attitude and a short fuse, not only with my family but also with the elderly couple. That's all.
July 16, 2025
5
Good job
July 12, 2025
5
The efficiency from the beginning of the process to the end
July 9, 2025
4
The experience was great overall, however the nurse seemed a bit irritable and made the comment that people are always coming to the urgent care for EVERYTHING, inappropriately. While that may be true and she may feel frustrated by that, it is certainly unacceptable to express such to a patient who is visiting in distress, pain and in need of care. It felt inadvertently directed towards me. She lacked tact, and could use some improvement with customer service skills. Other than that, the visit went well.
September 9, 2025
4
I was told by a doctor to go to the ER but came here instead because you have so many capabilities like imaging, and the wait isn't as long. And I've always had a good experience here. I drove 20 minutes from where I live, bypassing other urgent care centers. I made an appointment but that didn't seem to help, as I waited an hour to be seen. That aside, the care was very good. Dr. Do was wonderful, he answered all my questions and gave me a printout of what I could do at home. The nurses were great, one of them offered me ice water, which I really appreciated! She also made sure to take my arm when I got up, since I was dizzy. The cons: the front desk staff member was not terribly friendly and I couldn't hear her. I kept asking her to repeat herself and she wouldn't raise her voice, she just repeated the question in the same soft voice. But aside from that, the care was great.
August 24, 2025
4
No other choice. My rheumatologist told me to go there. He was unwilling to help.
August 18, 2025
4
I had to contact the clinic a number of times after the visit for help with an unusual prescription. Had difficulty finding the Rx at any pharmacy. They patiently worked with me to remedy the situation calling back and forth numerous times.
August 18, 2025
4
Your staff was very good, except for the fact of having to call a number when I was in the waiting room to set up my x-ray. I know it's two departments, but that's kind of really weird. But other than that, the doctor and nurses were really good. Thank you.
July 19, 2025
4
Would like to get me a primary care doctor
July 12, 2025
4
I am having a problem accessing the images in my chart. I'm being told that the link is invalid.
July 12, 2025
3
I received well stuff that was good and I recommend to any of my family members. That service's good. Thanks.
August 31, 2025
3
The doctor was nice. I liked him and would recommend him. On the other hand, The front desk person was not friendly - she seemed annoyed that we were there. Bad first impression. The nurse also did not have a great bedside manner. It was super annoying to have to stand up and enter all of our information at the kiosk. It was very difficult with a child running around me.
August 13, 2025
2
Nurse was great. Doctor didn't really listen to what we were saying. Extremely long wait and don't understand why we have to pay up front at this location.
August 29, 2025
2
Nurse was great. Doctor didn't really listen to what we were saying. Extremely long wait and don't understand why we have to pay up front at this location.
August 29, 2025
3
I received well stuff that was good and I recommend to any of my family members. That service's good. Thanks.
August 31, 2025
3
The doctor was nice. I liked him and would recommend him. On the other hand, The front desk person was not friendly - she seemed annoyed that we were there. Bad first impression. The nurse also did not have a great bedside manner. It was super annoying to have to stand up and enter all of our information at the kiosk. It was very difficult with a child running around me.
August 13, 2025
4
The experience was great overall, however the nurse seemed a bit irritable and made the comment that people are always coming to the urgent care for EVERYTHING, inappropriately. While that may be true and she may feel frustrated by that, it is certainly unacceptable to express such to a patient who is visiting in distress, pain and in need of care. It felt inadvertently directed towards me. She lacked tact, and could use some improvement with customer service skills. Other than that, the visit went well.
September 9, 2025
4
I was told by a doctor to go to the ER but came here instead because you have so many capabilities like imaging, and the wait isn't as long. And I've always had a good experience here. I drove 20 minutes from where I live, bypassing other urgent care centers. I made an appointment but that didn't seem to help, as I waited an hour to be seen. That aside, the care was very good. Dr. Do was wonderful, he answered all my questions and gave me a printout of what I could do at home. The nurses were great, one of them offered me ice water, which I really appreciated! She also made sure to take my arm when I got up, since I was dizzy. The cons: the front desk staff member was not terribly friendly and I couldn't hear her. I kept asking her to repeat herself and she wouldn't raise her voice, she just repeated the question in the same soft voice. But aside from that, the care was great.
August 24, 2025
4
No other choice. My rheumatologist told me to go there. He was unwilling to help.
August 18, 2025
4
I had to contact the clinic a number of times after the visit for help with an unusual prescription. Had difficulty finding the Rx at any pharmacy. They patiently worked with me to remedy the situation calling back and forth numerous times.
August 18, 2025
4
Your staff was very good, except for the fact of having to call a number when I was in the waiting room to set up my x-ray. I know it's two departments, but that's kind of really weird. But other than that, the doctor and nurses were really good. Thank you.
July 19, 2025
4
Would like to get me a primary care doctor
July 12, 2025
4
I am having a problem accessing the images in my chart. I'm being told that the link is invalid.
July 12, 2025
5
The first time I came was on a Saturday, a weekend, and I did have to wait 45 minutes in the room. They said, your doctor will be in shortly. And the doctor didn't come, and my limit is 45 minutes, so I left. And I told them I love the place, and I'll be back Monday. So I did go back Monday. I didn't know we could make appointments. But they told me, make an appointment, and I made an appointment, and they saw me right away. So I'm very pleased. I love urgent care, and I thank you for it. I thank you for it. I got waited on and left. Love you. Bye.
September 12, 2025
5
I came to urgent care with my first ever allergic reaction, with hives and a swollen face and panicked. The nurse and doctor were amazing, calmed me down and worked quickly to help me. I was very impressed and thankful. They even went out of their way to get me referral to an allergist.
September 11, 2025
5
Dr Do was excellent and so were the imaging technicians.
September 6, 2025
5
I appreciate the patience of the staff, when it took me awhile to obtain my urine specimen. I generally do have this problem, and the staff was so understanding, and did not pressure me. Also, the Dr. did not seem rushed, but gave me the diagnosis and RX quite efficiently, and in a friendly manner.
September 4, 2025
5
I made an appointment online which I think contributed to the efficiency of the visit (less waiting time). Everyone was cordial and even the person scheduling my x-ray wished me a speedy recovery.
September 1, 2025
5
The whole staff was quick professional and great attitude
August 30, 2025
5
Excellent experience !
August 30, 2025
5
What a great experience! I usually go to the ER when I have a migraine. I called to verify this urgent care could treat a migraine and was informed they could. I am so glad I did! All staff members were amazing as was the physician. I will definitely be skipping the long waits in the ER when I have future migraines and return here. I am 100% satisfied with every aspect of my visit.
August 21, 2025
5
Thank to the staff for the service and concern for me,
August 15, 2025
5
Always a great experience whenever I attend this urgent care. Staff and doctor service on point
August 15, 2025
5
Everybody I came in contact with was amazing
August 15, 2025
5
Dr. Ho and staff were GREAT!
August 14, 2025
5
Excellent service
August 13, 2025
5
WellStar Urgent was very nice to me up front when I signed in. Very nice when they carried me back to the examining room. The nurse was very nice. They took my vitals. And the doctor was very nice. They came, very knowledgeable, and was very kind and helpful. I would recommend WellStar Urgent Care to my friends and family. They are a credit to this neighborhood. I am so proud you are here. Thank you.
July 26, 2025
5
Everything was perfect
July 24, 2025
5
Awesome
July 13, 2025
5
Great job
July 13, 2025
5
The front staff was pregnant and nasty, had an attitude and a short fuse, not only with my family but also with the elderly couple. That's all.
July 16, 2025
5
Good job
July 12, 2025
5
The efficiency from the beginning of the process to the end
July 9, 2025
5
The first time I came was on a Saturday, a weekend, and I did have to wait 45 minutes in the room. They said, your doctor will be in shortly. And the doctor didn't come, and my limit is 45 minutes, so I left. And I told them I love the place, and I'll be back Monday. So I did go back Monday. I didn't know we could make appointments. But they told me, make an appointment, and I made an appointment, and they saw me right away. So I'm very pleased. I love urgent care, and I thank you for it. I thank you for it. I got waited on and left. Love you. Bye.
September 12, 2025
5
I came to urgent care with my first ever allergic reaction, with hives and a swollen face and panicked. The nurse and doctor were amazing, calmed me down and worked quickly to help me. I was very impressed and thankful. They even went out of their way to get me referral to an allergist.
September 11, 2025
4
The experience was great overall, however the nurse seemed a bit irritable and made the comment that people are always coming to the urgent care for EVERYTHING, inappropriately. While that may be true and she may feel frustrated by that, it is certainly unacceptable to express such to a patient who is visiting in distress, pain and in need of care. It felt inadvertently directed towards me. She lacked tact, and could use some improvement with customer service skills. Other than that, the visit went well.
September 9, 2025
5
Dr Do was excellent and so were the imaging technicians.
September 6, 2025
5
I appreciate the patience of the staff, when it took me awhile to obtain my urine specimen. I generally do have this problem, and the staff was so understanding, and did not pressure me. Also, the Dr. did not seem rushed, but gave me the diagnosis and RX quite efficiently, and in a friendly manner.
September 4, 2025
5
I made an appointment online which I think contributed to the efficiency of the visit (less waiting time). Everyone was cordial and even the person scheduling my x-ray wished me a speedy recovery.
September 1, 2025
3
I received well stuff that was good and I recommend to any of my family members. That service's good. Thanks.
August 31, 2025
5
The whole staff was quick professional and great attitude
August 30, 2025
5
Excellent experience !
August 30, 2025
2
Nurse was great. Doctor didn't really listen to what we were saying. Extremely long wait and don't understand why we have to pay up front at this location.
August 29, 2025
4
I was told by a doctor to go to the ER but came here instead because you have so many capabilities like imaging, and the wait isn't as long. And I've always had a good experience here. I drove 20 minutes from where I live, bypassing other urgent care centers. I made an appointment but that didn't seem to help, as I waited an hour to be seen. That aside, the care was very good. Dr. Do was wonderful, he answered all my questions and gave me a printout of what I could do at home. The nurses were great, one of them offered me ice water, which I really appreciated! She also made sure to take my arm when I got up, since I was dizzy. The cons: the front desk staff member was not terribly friendly and I couldn't hear her. I kept asking her to repeat herself and she wouldn't raise her voice, she just repeated the question in the same soft voice. But aside from that, the care was great.
August 24, 2025
5
What a great experience! I usually go to the ER when I have a migraine. I called to verify this urgent care could treat a migraine and was informed they could. I am so glad I did! All staff members were amazing as was the physician. I will definitely be skipping the long waits in the ER when I have future migraines and return here. I am 100% satisfied with every aspect of my visit.
August 21, 2025
4
No other choice. My rheumatologist told me to go there. He was unwilling to help.
August 18, 2025
4
I had to contact the clinic a number of times after the visit for help with an unusual prescription. Had difficulty finding the Rx at any pharmacy. They patiently worked with me to remedy the situation calling back and forth numerous times.
August 18, 2025
5
Thank to the staff for the service and concern for me,
August 15, 2025
5
Always a great experience whenever I attend this urgent care. Staff and doctor service on point
August 15, 2025
5
Everybody I came in contact with was amazing
August 15, 2025
5
Dr. Ho and staff were GREAT!
August 14, 2025
5
Excellent service
August 13, 2025
3
The doctor was nice. I liked him and would recommend him. On the other hand, The front desk person was not friendly - she seemed annoyed that we were there. Bad first impression. The nurse also did not have a great bedside manner. It was super annoying to have to stand up and enter all of our information at the kiosk. It was very difficult with a child running around me.
August 13, 2025
5
WellStar Urgent was very nice to me up front when I signed in. Very nice when they carried me back to the examining room. The nurse was very nice. They took my vitals. And the doctor was very nice. They came, very knowledgeable, and was very kind and helpful. I would recommend WellStar Urgent Care to my friends and family. They are a credit to this neighborhood. I am so proud you are here. Thank you.
July 26, 2025
5
Everything was perfect
July 24, 2025
4
Your staff was very good, except for the fact of having to call a number when I was in the waiting room to set up my x-ray. I know it's two departments, but that's kind of really weird. But other than that, the doctor and nurses were really good. Thank you.
July 19, 2025
5
The front staff was pregnant and nasty, had an attitude and a short fuse, not only with my family but also with the elderly couple. That's all.
July 16, 2025
5
Awesome
July 13, 2025
5
Great job
July 13, 2025
5
Good job
July 12, 2025
4
Would like to get me a primary care doctor
July 12, 2025
4
I am having a problem accessing the images in my chart. I'm being told that the link is invalid.
July 12, 2025
5
The efficiency from the beginning of the process to the end
July 9, 2025
5
The efficiency from the beginning of the process to the end
July 9, 2025
4
I am having a problem accessing the images in my chart. I'm being told that the link is invalid.
July 12, 2025
4
Would like to get me a primary care doctor
July 12, 2025
5
Good job
July 12, 2025
5
Great job
July 13, 2025
5
Awesome
July 13, 2025
5
The front staff was pregnant and nasty, had an attitude and a short fuse, not only with my family but also with the elderly couple. That's all.
July 16, 2025
4
Your staff was very good, except for the fact of having to call a number when I was in the waiting room to set up my x-ray. I know it's two departments, but that's kind of really weird. But other than that, the doctor and nurses were really good. Thank you.
July 19, 2025
5
Everything was perfect
July 24, 2025
5
WellStar Urgent was very nice to me up front when I signed in. Very nice when they carried me back to the examining room. The nurse was very nice. They took my vitals. And the doctor was very nice. They came, very knowledgeable, and was very kind and helpful. I would recommend WellStar Urgent Care to my friends and family. They are a credit to this neighborhood. I am so proud you are here. Thank you.
July 26, 2025
3
The doctor was nice. I liked him and would recommend him. On the other hand, The front desk person was not friendly - she seemed annoyed that we were there. Bad first impression. The nurse also did not have a great bedside manner. It was super annoying to have to stand up and enter all of our information at the kiosk. It was very difficult with a child running around me.
August 13, 2025
5
Excellent service
August 13, 2025
5
Dr. Ho and staff were GREAT!
August 14, 2025
5
Everybody I came in contact with was amazing
August 15, 2025
5
Always a great experience whenever I attend this urgent care. Staff and doctor service on point
August 15, 2025
5
Thank to the staff for the service and concern for me,
August 15, 2025
4
I had to contact the clinic a number of times after the visit for help with an unusual prescription. Had difficulty finding the Rx at any pharmacy. They patiently worked with me to remedy the situation calling back and forth numerous times.
August 18, 2025
4
No other choice. My rheumatologist told me to go there. He was unwilling to help.
August 18, 2025
5
What a great experience! I usually go to the ER when I have a migraine. I called to verify this urgent care could treat a migraine and was informed they could. I am so glad I did! All staff members were amazing as was the physician. I will definitely be skipping the long waits in the ER when I have future migraines and return here. I am 100% satisfied with every aspect of my visit.
August 21, 2025
4
I was told by a doctor to go to the ER but came here instead because you have so many capabilities like imaging, and the wait isn't as long. And I've always had a good experience here. I drove 20 minutes from where I live, bypassing other urgent care centers. I made an appointment but that didn't seem to help, as I waited an hour to be seen. That aside, the care was very good. Dr. Do was wonderful, he answered all my questions and gave me a printout of what I could do at home. The nurses were great, one of them offered me ice water, which I really appreciated! She also made sure to take my arm when I got up, since I was dizzy. The cons: the front desk staff member was not terribly friendly and I couldn't hear her. I kept asking her to repeat herself and she wouldn't raise her voice, she just repeated the question in the same soft voice. But aside from that, the care was great.
August 24, 2025
2
Nurse was great. Doctor didn't really listen to what we were saying. Extremely long wait and don't understand why we have to pay up front at this location.
August 29, 2025
5
Excellent experience !
August 30, 2025
5
The whole staff was quick professional and great attitude
August 30, 2025
3
I received well stuff that was good and I recommend to any of my family members. That service's good. Thanks.
August 31, 2025
5
I made an appointment online which I think contributed to the efficiency of the visit (less waiting time). Everyone was cordial and even the person scheduling my x-ray wished me a speedy recovery.
September 1, 2025
5
I appreciate the patience of the staff, when it took me awhile to obtain my urine specimen. I generally do have this problem, and the staff was so understanding, and did not pressure me. Also, the Dr. did not seem rushed, but gave me the diagnosis and RX quite efficiently, and in a friendly manner.
September 4, 2025
5
Dr Do was excellent and so were the imaging technicians.
September 6, 2025
4
The experience was great overall, however the nurse seemed a bit irritable and made the comment that people are always coming to the urgent care for EVERYTHING, inappropriately. While that may be true and she may feel frustrated by that, it is certainly unacceptable to express such to a patient who is visiting in distress, pain and in need of care. It felt inadvertently directed towards me. She lacked tact, and could use some improvement with customer service skills. Other than that, the visit went well.
September 9, 2025
5
I came to urgent care with my first ever allergic reaction, with hives and a swollen face and panicked. The nurse and doctor were amazing, calmed me down and worked quickly to help me. I was very impressed and thankful. They even went out of their way to get me referral to an allergist.
September 11, 2025
5
The first time I came was on a Saturday, a weekend, and I did have to wait 45 minutes in the room. They said, your doctor will be in shortly. And the doctor didn't come, and my limit is 45 minutes, so I left. And I told them I love the place, and I'll be back Monday. So I did go back Monday. I didn't know we could make appointments. But they told me, make an appointment, and I made an appointment, and they saw me right away. So I'm very pleased. I love urgent care, and I thank you for it. I thank you for it. I got waited on and left. Love you. Bye.
September 12, 2025
Phong Do, MD
Urgent Care Specialist with Wellstar since 2016
Rating
4.5
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Specialties
Urgent Care
Education
Doctor of Medicine
Medical School
St. George's University School of Medicine
Residency
Wellstar Family Medicine
Certifications
American Board of Family Medicine
Spoken Languages
English
Office Locations
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www.wellstar.org/physicians/phong-do-md
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