Phong Do, MD

Honestly one of the best experiences in an urgent care: doctor's office I've had.

October 22, 2025

Staff was extremely helpful and kind and got me through the process quickly and even offered to go get my x-ray images on a CD for me so I could take them over to the orthopedic surgeon. So everyone was just super helpful, thanks.

October 22, 2025

I found all of the staff members very efficient and caring.

October 19, 2025

Extremely courteous, friendly, professional and concerned about me

October 19, 2025

Since there was a possibility that my trip did not take care of my concern, instead of pointing me to a doctor that would be able to help me, I was told to just go to the emergency room and let them help me. And we're talking about me needing to see a neurologist, basically. Why would I waste medical resources to go to the ED versus you giving me a referral to a neurologist within the WellSTAR network.

October 15, 2025

I had way too long a wait. Set appointment in advance. Got there at the suggested time which was at 10:25 am and was already checked in. I did not get seen till over an hour later. I saw people going in who had only come in right before they were called. I had my own schedule that I needed to be home for as a mental health provider myself. It was very frustrating. Plus the provider that I did see shook my hand when he came in and I had no idea if he had clean hands. In the end the visit confirmed what I already knew which is that I needed to see an ENT. I was not able to get in with the ENT office at Wellstar until the end of the month though I had called for an appointment when the condition first appeared .

October 14, 2025

Nurse was wearing to much perfume it smelled up the whole room,and you could smell it walking down the hallway I informed her not to come back into the room because I was already nauseous it seems to offended her by me being an employee of Wellstar for 31 years I know that perfume is not permitted to wear to work please has a conversation with your staff about the perfume. Thanks

October 13, 2025

They didn't really help my son much. It was very general and they didn't do enough testing

October 12, 2025

Awesome experience.

October 12, 2025

Calm atmosphere, helpful staff, excellent medical attention.

October 11, 2025

excellent care

October 10, 2025

The wait time is unacceptable. Made appt for 11 am did not leave facility until 1:30. When finally taken back to exam room, had to wait for about 30 min for Dr to come into room. Person who brought me to room did apologize for wait, but said hope you don't have to wait too long for Dr. I guess she knew it was going to be a long wait.

October 8, 2025

I felt comfortable listened to and assisted

October 8, 2025

Staff was courteous and competent. Non-functioning essential lab equipment was unacceptable and poses a care hazard. It left an overall negative impact on my first visit.

October 4, 2025

Dr. Phong Do was very caring, attentive, and great at explaining what was going on as well as necessary next steps!

October 5, 2025

Excellent customer service from everyone

October 2, 2025

Front desk staff often seems miserable. Provider was in room less than 5 mins. Didn't provide any instructions about medication that would be prescribed or what to do if symptoms persisted.

October 1, 2025

Dr Do was excellent! I wish he was adr that i could see regularly. He thoroughly explained everything. he was kind, and most of all he listened. Excellent Doctor

October 1, 2025

Provider was very kind and patient with me when I explained what was going on and was able to diagnose properly and gave clear instructions. Tech was also very helpful. Both were very empathetic.

October 3, 2025

NOTHING Urgent about the experience at all. Made a reservation and still waited 30 mins in the lobby. Then it was another 20 minutes to see the doctor.

October 1, 2025

the problem wasn't solved - in fact it was made worse, so i just had to pay a 75 dollar copay at another location on top of the 50 that i just paid. so that is extremely frustrating.

September 28, 2025

I don't think the Dr showed genuine care and knowledge about my condition. He did not check my nose or ears and did not consider other treatments beyond his standard reco. I am feeling no better as a result.

September 26, 2025

Not the best I hv had there..but everyone has days n everything worked out

September 25, 2025

I liked that I could make an appointment in MyChart for the urgent care center.

September 25, 2025

The entire staff were very responsive and caring. Dr Phong Do was wonderful and was so informative and kind. Thank you.

September 24, 2025

I loved the reservation system and the facility was clean and bright.

September 24, 2025

Well, I went there for a back pain, and I was surprised that I didn't get an x-ray to make sure that everything was okay. It still hurts, though. I just take the medication that is there to me, but I've still hurt. The injection helped a little bit, but now that I do any physical activity for a long time, it starts to hurt. I kind of wonder if I needed an x-ray to see more than they just talked. I think it's more than muscular.

September 26, 2025

Great job

September 25, 2025

The staff and Dr were so very kind and patient and as an elderly person it is very much appreciated

September 24, 2025

Great experience. Thank you

September 20, 2025

Honestly one of the best experiences in an urgent care: doctor's office I've had.

October 22, 2025

Staff was extremely helpful and kind and got me through the process quickly and even offered to go get my x-ray images on a CD for me so I could take them over to the orthopedic surgeon. So everyone was just super helpful, thanks.

October 22, 2025

I found all of the staff members very efficient and caring.

October 19, 2025

Extremely courteous, friendly, professional and concerned about me

October 19, 2025

I had way too long a wait. Set appointment in advance. Got there at the suggested time which was at 10:25 am and was already checked in. I did not get seen till over an hour later. I saw people going in who had only come in right before they were called. I had my own schedule that I needed to be home for as a mental health provider myself. It was very frustrating. Plus the provider that I did see shook my hand when he came in and I had no idea if he had clean hands. In the end the visit confirmed what I already knew which is that I needed to see an ENT. I was not able to get in with the ENT office at Wellstar until the end of the month though I had called for an appointment when the condition first appeared .

October 14, 2025

Awesome experience.

October 12, 2025

Calm atmosphere, helpful staff, excellent medical attention.

October 11, 2025

excellent care

October 10, 2025

The wait time is unacceptable. Made appt for 11 am did not leave facility until 1:30. When finally taken back to exam room, had to wait for about 30 min for Dr to come into room. Person who brought me to room did apologize for wait, but said hope you don't have to wait too long for Dr. I guess she knew it was going to be a long wait.

October 8, 2025

I felt comfortable listened to and assisted

October 8, 2025

Dr. Phong Do was very caring, attentive, and great at explaining what was going on as well as necessary next steps!

October 5, 2025

Excellent customer service from everyone

October 2, 2025

Dr Do was excellent! I wish he was adr that i could see regularly. He thoroughly explained everything. he was kind, and most of all he listened. Excellent Doctor

October 1, 2025

Provider was very kind and patient with me when I explained what was going on and was able to diagnose properly and gave clear instructions. Tech was also very helpful. Both were very empathetic.

October 3, 2025

I liked that I could make an appointment in MyChart for the urgent care center.

September 25, 2025

The entire staff were very responsive and caring. Dr Phong Do was wonderful and was so informative and kind. Thank you.

September 24, 2025

I loved the reservation system and the facility was clean and bright.

September 24, 2025

Great job

September 25, 2025

The staff and Dr were so very kind and patient and as an elderly person it is very much appreciated

September 24, 2025

Great experience. Thank you

September 20, 2025

Staff was courteous and competent. Non-functioning essential lab equipment was unacceptable and poses a care hazard. It left an overall negative impact on my first visit.

October 4, 2025

NOTHING Urgent about the experience at all. Made a reservation and still waited 30 mins in the lobby. Then it was another 20 minutes to see the doctor.

October 1, 2025

Not the best I hv had there..but everyone has days n everything worked out

September 25, 2025

Since there was a possibility that my trip did not take care of my concern, instead of pointing me to a doctor that would be able to help me, I was told to just go to the emergency room and let them help me. And we're talking about me needing to see a neurologist, basically. Why would I waste medical resources to go to the ED versus you giving me a referral to a neurologist within the WellSTAR network.

October 15, 2025

Front desk staff often seems miserable. Provider was in room less than 5 mins. Didn't provide any instructions about medication that would be prescribed or what to do if symptoms persisted.

October 1, 2025

Well, I went there for a back pain, and I was surprised that I didn't get an x-ray to make sure that everything was okay. It still hurts, though. I just take the medication that is there to me, but I've still hurt. The injection helped a little bit, but now that I do any physical activity for a long time, it starts to hurt. I kind of wonder if I needed an x-ray to see more than they just talked. I think it's more than muscular.

September 26, 2025

Nurse was wearing to much perfume it smelled up the whole room,and you could smell it walking down the hallway I informed her not to come back into the room because I was already nauseous it seems to offended her by me being an employee of Wellstar for 31 years I know that perfume is not permitted to wear to work please has a conversation with your staff about the perfume. Thanks

October 13, 2025

They didn't really help my son much. It was very general and they didn't do enough testing

October 12, 2025

I don't think the Dr showed genuine care and knowledge about my condition. He did not check my nose or ears and did not consider other treatments beyond his standard reco. I am feeling no better as a result.

September 26, 2025

the problem wasn't solved - in fact it was made worse, so i just had to pay a 75 dollar copay at another location on top of the 50 that i just paid. so that is extremely frustrating.

September 28, 2025

the problem wasn't solved - in fact it was made worse, so i just had to pay a 75 dollar copay at another location on top of the 50 that i just paid. so that is extremely frustrating.

September 28, 2025

Nurse was wearing to much perfume it smelled up the whole room,and you could smell it walking down the hallway I informed her not to come back into the room because I was already nauseous it seems to offended her by me being an employee of Wellstar for 31 years I know that perfume is not permitted to wear to work please has a conversation with your staff about the perfume. Thanks

October 13, 2025

They didn't really help my son much. It was very general and they didn't do enough testing

October 12, 2025

I don't think the Dr showed genuine care and knowledge about my condition. He did not check my nose or ears and did not consider other treatments beyond his standard reco. I am feeling no better as a result.

September 26, 2025

Since there was a possibility that my trip did not take care of my concern, instead of pointing me to a doctor that would be able to help me, I was told to just go to the emergency room and let them help me. And we're talking about me needing to see a neurologist, basically. Why would I waste medical resources to go to the ED versus you giving me a referral to a neurologist within the WellSTAR network.

October 15, 2025

Front desk staff often seems miserable. Provider was in room less than 5 mins. Didn't provide any instructions about medication that would be prescribed or what to do if symptoms persisted.

October 1, 2025

Well, I went there for a back pain, and I was surprised that I didn't get an x-ray to make sure that everything was okay. It still hurts, though. I just take the medication that is there to me, but I've still hurt. The injection helped a little bit, but now that I do any physical activity for a long time, it starts to hurt. I kind of wonder if I needed an x-ray to see more than they just talked. I think it's more than muscular.

September 26, 2025

Staff was courteous and competent. Non-functioning essential lab equipment was unacceptable and poses a care hazard. It left an overall negative impact on my first visit.

October 4, 2025

NOTHING Urgent about the experience at all. Made a reservation and still waited 30 mins in the lobby. Then it was another 20 minutes to see the doctor.

October 1, 2025

Not the best I hv had there..but everyone has days n everything worked out

September 25, 2025

Honestly one of the best experiences in an urgent care: doctor's office I've had.

October 22, 2025

Staff was extremely helpful and kind and got me through the process quickly and even offered to go get my x-ray images on a CD for me so I could take them over to the orthopedic surgeon. So everyone was just super helpful, thanks.

October 22, 2025

I found all of the staff members very efficient and caring.

October 19, 2025

Extremely courteous, friendly, professional and concerned about me

October 19, 2025

I had way too long a wait. Set appointment in advance. Got there at the suggested time which was at 10:25 am and was already checked in. I did not get seen till over an hour later. I saw people going in who had only come in right before they were called. I had my own schedule that I needed to be home for as a mental health provider myself. It was very frustrating. Plus the provider that I did see shook my hand when he came in and I had no idea if he had clean hands. In the end the visit confirmed what I already knew which is that I needed to see an ENT. I was not able to get in with the ENT office at Wellstar until the end of the month though I had called for an appointment when the condition first appeared .

October 14, 2025

Awesome experience.

October 12, 2025

Calm atmosphere, helpful staff, excellent medical attention.

October 11, 2025

excellent care

October 10, 2025

The wait time is unacceptable. Made appt for 11 am did not leave facility until 1:30. When finally taken back to exam room, had to wait for about 30 min for Dr to come into room. Person who brought me to room did apologize for wait, but said hope you don't have to wait too long for Dr. I guess she knew it was going to be a long wait.

October 8, 2025

I felt comfortable listened to and assisted

October 8, 2025

Dr. Phong Do was very caring, attentive, and great at explaining what was going on as well as necessary next steps!

October 5, 2025

Excellent customer service from everyone

October 2, 2025

Dr Do was excellent! I wish he was adr that i could see regularly. He thoroughly explained everything. he was kind, and most of all he listened. Excellent Doctor

October 1, 2025

Provider was very kind and patient with me when I explained what was going on and was able to diagnose properly and gave clear instructions. Tech was also very helpful. Both were very empathetic.

October 3, 2025

I liked that I could make an appointment in MyChart for the urgent care center.

September 25, 2025

The entire staff were very responsive and caring. Dr Phong Do was wonderful and was so informative and kind. Thank you.

September 24, 2025

I loved the reservation system and the facility was clean and bright.

September 24, 2025

Great job

September 25, 2025

The staff and Dr were so very kind and patient and as an elderly person it is very much appreciated

September 24, 2025

Great experience. Thank you

September 20, 2025

Honestly one of the best experiences in an urgent care: doctor's office I've had.

October 22, 2025

Staff was extremely helpful and kind and got me through the process quickly and even offered to go get my x-ray images on a CD for me so I could take them over to the orthopedic surgeon. So everyone was just super helpful, thanks.

October 22, 2025

I found all of the staff members very efficient and caring.

October 19, 2025

Extremely courteous, friendly, professional and concerned about me

October 19, 2025

Since there was a possibility that my trip did not take care of my concern, instead of pointing me to a doctor that would be able to help me, I was told to just go to the emergency room and let them help me. And we're talking about me needing to see a neurologist, basically. Why would I waste medical resources to go to the ED versus you giving me a referral to a neurologist within the WellSTAR network.

October 15, 2025

I had way too long a wait. Set appointment in advance. Got there at the suggested time which was at 10:25 am and was already checked in. I did not get seen till over an hour later. I saw people going in who had only come in right before they were called. I had my own schedule that I needed to be home for as a mental health provider myself. It was very frustrating. Plus the provider that I did see shook my hand when he came in and I had no idea if he had clean hands. In the end the visit confirmed what I already knew which is that I needed to see an ENT. I was not able to get in with the ENT office at Wellstar until the end of the month though I had called for an appointment when the condition first appeared .

October 14, 2025

Nurse was wearing to much perfume it smelled up the whole room,and you could smell it walking down the hallway I informed her not to come back into the room because I was already nauseous it seems to offended her by me being an employee of Wellstar for 31 years I know that perfume is not permitted to wear to work please has a conversation with your staff about the perfume. Thanks

October 13, 2025

They didn't really help my son much. It was very general and they didn't do enough testing

October 12, 2025

Awesome experience.

October 12, 2025

Calm atmosphere, helpful staff, excellent medical attention.

October 11, 2025

excellent care

October 10, 2025

The wait time is unacceptable. Made appt for 11 am did not leave facility until 1:30. When finally taken back to exam room, had to wait for about 30 min for Dr to come into room. Person who brought me to room did apologize for wait, but said hope you don't have to wait too long for Dr. I guess she knew it was going to be a long wait.

October 8, 2025

I felt comfortable listened to and assisted

October 8, 2025

Dr. Phong Do was very caring, attentive, and great at explaining what was going on as well as necessary next steps!

October 5, 2025

Staff was courteous and competent. Non-functioning essential lab equipment was unacceptable and poses a care hazard. It left an overall negative impact on my first visit.

October 4, 2025

Provider was very kind and patient with me when I explained what was going on and was able to diagnose properly and gave clear instructions. Tech was also very helpful. Both were very empathetic.

October 3, 2025

Excellent customer service from everyone

October 2, 2025

Front desk staff often seems miserable. Provider was in room less than 5 mins. Didn't provide any instructions about medication that would be prescribed or what to do if symptoms persisted.

October 1, 2025

NOTHING Urgent about the experience at all. Made a reservation and still waited 30 mins in the lobby. Then it was another 20 minutes to see the doctor.

October 1, 2025

Dr Do was excellent! I wish he was adr that i could see regularly. He thoroughly explained everything. he was kind, and most of all he listened. Excellent Doctor

October 1, 2025

the problem wasn't solved - in fact it was made worse, so i just had to pay a 75 dollar copay at another location on top of the 50 that i just paid. so that is extremely frustrating.

September 28, 2025

I don't think the Dr showed genuine care and knowledge about my condition. He did not check my nose or ears and did not consider other treatments beyond his standard reco. I am feeling no better as a result.

September 26, 2025

Well, I went there for a back pain, and I was surprised that I didn't get an x-ray to make sure that everything was okay. It still hurts, though. I just take the medication that is there to me, but I've still hurt. The injection helped a little bit, but now that I do any physical activity for a long time, it starts to hurt. I kind of wonder if I needed an x-ray to see more than they just talked. I think it's more than muscular.

September 26, 2025

Not the best I hv had there..but everyone has days n everything worked out

September 25, 2025

Great job

September 25, 2025

I liked that I could make an appointment in MyChart for the urgent care center.

September 25, 2025

The entire staff were very responsive and caring. Dr Phong Do was wonderful and was so informative and kind. Thank you.

September 24, 2025

I loved the reservation system and the facility was clean and bright.

September 24, 2025

The staff and Dr were so very kind and patient and as an elderly person it is very much appreciated

September 24, 2025

Great experience. Thank you

September 20, 2025

Great experience. Thank you

September 20, 2025

I loved the reservation system and the facility was clean and bright.

September 24, 2025

The staff and Dr were so very kind and patient and as an elderly person it is very much appreciated

September 24, 2025

The entire staff were very responsive and caring. Dr Phong Do was wonderful and was so informative and kind. Thank you.

September 24, 2025

I liked that I could make an appointment in MyChart for the urgent care center.

September 25, 2025

Great job

September 25, 2025

Not the best I hv had there..but everyone has days n everything worked out

September 25, 2025

Well, I went there for a back pain, and I was surprised that I didn't get an x-ray to make sure that everything was okay. It still hurts, though. I just take the medication that is there to me, but I've still hurt. The injection helped a little bit, but now that I do any physical activity for a long time, it starts to hurt. I kind of wonder if I needed an x-ray to see more than they just talked. I think it's more than muscular.

September 26, 2025

I don't think the Dr showed genuine care and knowledge about my condition. He did not check my nose or ears and did not consider other treatments beyond his standard reco. I am feeling no better as a result.

September 26, 2025

the problem wasn't solved - in fact it was made worse, so i just had to pay a 75 dollar copay at another location on top of the 50 that i just paid. so that is extremely frustrating.

September 28, 2025

Dr Do was excellent! I wish he was adr that i could see regularly. He thoroughly explained everything. he was kind, and most of all he listened. Excellent Doctor

October 1, 2025

Front desk staff often seems miserable. Provider was in room less than 5 mins. Didn't provide any instructions about medication that would be prescribed or what to do if symptoms persisted.

October 1, 2025

NOTHING Urgent about the experience at all. Made a reservation and still waited 30 mins in the lobby. Then it was another 20 minutes to see the doctor.

October 1, 2025

Excellent customer service from everyone

October 2, 2025

Provider was very kind and patient with me when I explained what was going on and was able to diagnose properly and gave clear instructions. Tech was also very helpful. Both were very empathetic.

October 3, 2025

Staff was courteous and competent. Non-functioning essential lab equipment was unacceptable and poses a care hazard. It left an overall negative impact on my first visit.

October 4, 2025

Dr. Phong Do was very caring, attentive, and great at explaining what was going on as well as necessary next steps!

October 5, 2025

I felt comfortable listened to and assisted

October 8, 2025

The wait time is unacceptable. Made appt for 11 am did not leave facility until 1:30. When finally taken back to exam room, had to wait for about 30 min for Dr to come into room. Person who brought me to room did apologize for wait, but said hope you don't have to wait too long for Dr. I guess she knew it was going to be a long wait.

October 8, 2025

excellent care

October 10, 2025

Calm atmosphere, helpful staff, excellent medical attention.

October 11, 2025

Awesome experience.

October 12, 2025

They didn't really help my son much. It was very general and they didn't do enough testing

October 12, 2025

Nurse was wearing to much perfume it smelled up the whole room,and you could smell it walking down the hallway I informed her not to come back into the room because I was already nauseous it seems to offended her by me being an employee of Wellstar for 31 years I know that perfume is not permitted to wear to work please has a conversation with your staff about the perfume. Thanks

October 13, 2025

I had way too long a wait. Set appointment in advance. Got there at the suggested time which was at 10:25 am and was already checked in. I did not get seen till over an hour later. I saw people going in who had only come in right before they were called. I had my own schedule that I needed to be home for as a mental health provider myself. It was very frustrating. Plus the provider that I did see shook my hand when he came in and I had no idea if he had clean hands. In the end the visit confirmed what I already knew which is that I needed to see an ENT. I was not able to get in with the ENT office at Wellstar until the end of the month though I had called for an appointment when the condition first appeared .

October 14, 2025

Since there was a possibility that my trip did not take care of my concern, instead of pointing me to a doctor that would be able to help me, I was told to just go to the emergency room and let them help me. And we're talking about me needing to see a neurologist, basically. Why would I waste medical resources to go to the ED versus you giving me a referral to a neurologist within the WellSTAR network.

October 15, 2025

Extremely courteous, friendly, professional and concerned about me

October 19, 2025

I found all of the staff members very efficient and caring.

October 19, 2025

Staff was extremely helpful and kind and got me through the process quickly and even offered to go get my x-ray images on a CD for me so I could take them over to the orthopedic surgeon. So everyone was just super helpful, thanks.

October 22, 2025

Honestly one of the best experiences in an urgent care: doctor's office I've had.

October 22, 2025