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Patient Reviews
5
She's very professional. I like her personality. And I like how she takes time to talk to the patient and make sure the patient understands fully what is going on.
October 19, 2025
5
I would recommend this office to anyone. They're great people.
October 19, 2025
5
We had a very good visit with Pamela Pilcher, but a very hard time scheduling a follow up with the front desk staff member helping us. We had to speak to Pam again in person and get her to schedule the follow up for us to get anywhere. The front desk staff refused to work around our daughter's school schedule ( she attends a therapy school right now 3 hours away and is not always home). We tried to explain the situation, but the front desk staff member didn't seem to listen or want to work with us. We finally asked to talk directly to Pam Pilcher in order to get an appointment scheduled. We shouldn't have to get the provider to come up front in order to get an appointment scheduled.
October 11, 2025
5
Always very happy with the staff and visit.
October 11, 2025
5
Pam is very friendly and she listens to all your concerns and she helps you and make sure you understand everything before you leave the office.
October 8, 2025
5
Such lovely nurses and always clean in the waiting areas and rooms.
September 9, 2025
5
Yes, Pamela Pilcher has always been an excellent doctor to my children and has dealt with my babies since they began. She's always caring and heartwarming and willing to listen and always open to testing to make sure that my girls are healthy. So I'm very pleased with Pamela Pilcher and we enjoy her very much.
August 13, 2025
5
It's culture. It was very nice. My wife was very satisfied. She says we would like to call her. I'll call her again. Thank you. Thank you. Thank you so much. Thank you too.
August 13, 2025
5
The young lady that checked us in was not my ideal sort of receptionist. She came off as dismissive to me and she was worse to the Mom in front of me. If she can't check us in until 1:00, the reminder messages shouldn't tell me to arrive at 12:45. I understand what an employee lunch hour is; I didn't need that explained to me. The woman who checked us out and made follow up appointments was much more of a people person. She answered our questions kindly and was very easy to talk to. Our experience since this practice has become Wellstar is that the administrative side of things has really been lacking. We keep coming for Nurse Pam.
August 6, 2025
5
The wait time has become increasingly longer at this practice. I arrived 20 minutes early to be sure we could complete the same paperwork that we complete online as usual. We were not called back to the MA station until 15 minutes after the appointment time, and the provider was not in the room until 40 minutes after the appointment time.
August 1, 2025
5
can do to make things better would be to make sure Pamela Pilcher doesn't go anywhere. She's amazing and we love her and we sure do miss Dr. Pilcher. Thank you for all you do. You've been taking care of my boys their whole life.
July 23, 2025
5
Phone appointment was quick and efficient
July 20, 2025
5
Our visit was great
July 24, 2025
2
I have been at this practice for 10 years but won't be back. It's like a doc in the box.
July 11, 2025
3
This visit was awkward. Also, the front desk rep who checked the patient out needs customer service training. The only person who exhibited good patient care was the patient care tech/medical assistant.
July 6, 2025
5
Pam Pilcher and her nurse Brooke Axon always take the time to listen and make sure that my son has everything he needs. I would recommend Pam to anyone looking for a provider for their child.
July 6, 2025
5
She's very professional. I like her personality. And I like how she takes time to talk to the patient and make sure the patient understands fully what is going on.
October 19, 2025
5
I would recommend this office to anyone. They're great people.
October 19, 2025
5
We had a very good visit with Pamela Pilcher, but a very hard time scheduling a follow up with the front desk staff member helping us. We had to speak to Pam again in person and get her to schedule the follow up for us to get anywhere. The front desk staff refused to work around our daughter's school schedule ( she attends a therapy school right now 3 hours away and is not always home). We tried to explain the situation, but the front desk staff member didn't seem to listen or want to work with us. We finally asked to talk directly to Pam Pilcher in order to get an appointment scheduled. We shouldn't have to get the provider to come up front in order to get an appointment scheduled.
October 11, 2025
5
Always very happy with the staff and visit.
October 11, 2025
5
Pam is very friendly and she listens to all your concerns and she helps you and make sure you understand everything before you leave the office.
October 8, 2025
5
Such lovely nurses and always clean in the waiting areas and rooms.
September 9, 2025
5
Yes, Pamela Pilcher has always been an excellent doctor to my children and has dealt with my babies since they began. She's always caring and heartwarming and willing to listen and always open to testing to make sure that my girls are healthy. So I'm very pleased with Pamela Pilcher and we enjoy her very much.
August 13, 2025
5
It's culture. It was very nice. My wife was very satisfied. She says we would like to call her. I'll call her again. Thank you. Thank you. Thank you so much. Thank you too.
August 13, 2025
5
The young lady that checked us in was not my ideal sort of receptionist. She came off as dismissive to me and she was worse to the Mom in front of me. If she can't check us in until 1:00, the reminder messages shouldn't tell me to arrive at 12:45. I understand what an employee lunch hour is; I didn't need that explained to me. The woman who checked us out and made follow up appointments was much more of a people person. She answered our questions kindly and was very easy to talk to. Our experience since this practice has become Wellstar is that the administrative side of things has really been lacking. We keep coming for Nurse Pam.
August 6, 2025
5
The wait time has become increasingly longer at this practice. I arrived 20 minutes early to be sure we could complete the same paperwork that we complete online as usual. We were not called back to the MA station until 15 minutes after the appointment time, and the provider was not in the room until 40 minutes after the appointment time.
August 1, 2025
5
can do to make things better would be to make sure Pamela Pilcher doesn't go anywhere. She's amazing and we love her and we sure do miss Dr. Pilcher. Thank you for all you do. You've been taking care of my boys their whole life.
July 23, 2025
5
Phone appointment was quick and efficient
July 20, 2025
5
Our visit was great
July 24, 2025
5
Pam Pilcher and her nurse Brooke Axon always take the time to listen and make sure that my son has everything he needs. I would recommend Pam to anyone looking for a provider for their child.
July 6, 2025
3
This visit was awkward. Also, the front desk rep who checked the patient out needs customer service training. The only person who exhibited good patient care was the patient care tech/medical assistant.
July 6, 2025
2
I have been at this practice for 10 years but won't be back. It's like a doc in the box.
July 11, 2025
2
I have been at this practice for 10 years but won't be back. It's like a doc in the box.
July 11, 2025
3
This visit was awkward. Also, the front desk rep who checked the patient out needs customer service training. The only person who exhibited good patient care was the patient care tech/medical assistant.
July 6, 2025
5
She's very professional. I like her personality. And I like how she takes time to talk to the patient and make sure the patient understands fully what is going on.
October 19, 2025
5
I would recommend this office to anyone. They're great people.
October 19, 2025
5
We had a very good visit with Pamela Pilcher, but a very hard time scheduling a follow up with the front desk staff member helping us. We had to speak to Pam again in person and get her to schedule the follow up for us to get anywhere. The front desk staff refused to work around our daughter's school schedule ( she attends a therapy school right now 3 hours away and is not always home). We tried to explain the situation, but the front desk staff member didn't seem to listen or want to work with us. We finally asked to talk directly to Pam Pilcher in order to get an appointment scheduled. We shouldn't have to get the provider to come up front in order to get an appointment scheduled.
October 11, 2025
5
Always very happy with the staff and visit.
October 11, 2025
5
Pam is very friendly and she listens to all your concerns and she helps you and make sure you understand everything before you leave the office.
October 8, 2025
5
Such lovely nurses and always clean in the waiting areas and rooms.
September 9, 2025
5
Yes, Pamela Pilcher has always been an excellent doctor to my children and has dealt with my babies since they began. She's always caring and heartwarming and willing to listen and always open to testing to make sure that my girls are healthy. So I'm very pleased with Pamela Pilcher and we enjoy her very much.
August 13, 2025
5
It's culture. It was very nice. My wife was very satisfied. She says we would like to call her. I'll call her again. Thank you. Thank you. Thank you so much. Thank you too.
August 13, 2025
5
The young lady that checked us in was not my ideal sort of receptionist. She came off as dismissive to me and she was worse to the Mom in front of me. If she can't check us in until 1:00, the reminder messages shouldn't tell me to arrive at 12:45. I understand what an employee lunch hour is; I didn't need that explained to me. The woman who checked us out and made follow up appointments was much more of a people person. She answered our questions kindly and was very easy to talk to. Our experience since this practice has become Wellstar is that the administrative side of things has really been lacking. We keep coming for Nurse Pam.
August 6, 2025
5
The wait time has become increasingly longer at this practice. I arrived 20 minutes early to be sure we could complete the same paperwork that we complete online as usual. We were not called back to the MA station until 15 minutes after the appointment time, and the provider was not in the room until 40 minutes after the appointment time.
August 1, 2025
5
can do to make things better would be to make sure Pamela Pilcher doesn't go anywhere. She's amazing and we love her and we sure do miss Dr. Pilcher. Thank you for all you do. You've been taking care of my boys their whole life.
July 23, 2025
5
Phone appointment was quick and efficient
July 20, 2025
5
Our visit was great
July 24, 2025
5
Pam Pilcher and her nurse Brooke Axon always take the time to listen and make sure that my son has everything he needs. I would recommend Pam to anyone looking for a provider for their child.
July 6, 2025
5
She's very professional. I like her personality. And I like how she takes time to talk to the patient and make sure the patient understands fully what is going on.
October 19, 2025
5
I would recommend this office to anyone. They're great people.
October 19, 2025
5
We had a very good visit with Pamela Pilcher, but a very hard time scheduling a follow up with the front desk staff member helping us. We had to speak to Pam again in person and get her to schedule the follow up for us to get anywhere. The front desk staff refused to work around our daughter's school schedule ( she attends a therapy school right now 3 hours away and is not always home). We tried to explain the situation, but the front desk staff member didn't seem to listen or want to work with us. We finally asked to talk directly to Pam Pilcher in order to get an appointment scheduled. We shouldn't have to get the provider to come up front in order to get an appointment scheduled.
October 11, 2025
5
Always very happy with the staff and visit.
October 11, 2025
5
Pam is very friendly and she listens to all your concerns and she helps you and make sure you understand everything before you leave the office.
October 8, 2025
5
Such lovely nurses and always clean in the waiting areas and rooms.
September 9, 2025
5
Yes, Pamela Pilcher has always been an excellent doctor to my children and has dealt with my babies since they began. She's always caring and heartwarming and willing to listen and always open to testing to make sure that my girls are healthy. So I'm very pleased with Pamela Pilcher and we enjoy her very much.
August 13, 2025
5
It's culture. It was very nice. My wife was very satisfied. She says we would like to call her. I'll call her again. Thank you. Thank you. Thank you so much. Thank you too.
August 13, 2025
5
The young lady that checked us in was not my ideal sort of receptionist. She came off as dismissive to me and she was worse to the Mom in front of me. If she can't check us in until 1:00, the reminder messages shouldn't tell me to arrive at 12:45. I understand what an employee lunch hour is; I didn't need that explained to me. The woman who checked us out and made follow up appointments was much more of a people person. She answered our questions kindly and was very easy to talk to. Our experience since this practice has become Wellstar is that the administrative side of things has really been lacking. We keep coming for Nurse Pam.
August 6, 2025
5
The wait time has become increasingly longer at this practice. I arrived 20 minutes early to be sure we could complete the same paperwork that we complete online as usual. We were not called back to the MA station until 15 minutes after the appointment time, and the provider was not in the room until 40 minutes after the appointment time.
August 1, 2025
5
Our visit was great
July 24, 2025
5
can do to make things better would be to make sure Pamela Pilcher doesn't go anywhere. She's amazing and we love her and we sure do miss Dr. Pilcher. Thank you for all you do. You've been taking care of my boys their whole life.
July 23, 2025
5
Phone appointment was quick and efficient
July 20, 2025
2
I have been at this practice for 10 years but won't be back. It's like a doc in the box.
July 11, 2025
3
This visit was awkward. Also, the front desk rep who checked the patient out needs customer service training. The only person who exhibited good patient care was the patient care tech/medical assistant.
July 6, 2025
5
Pam Pilcher and her nurse Brooke Axon always take the time to listen and make sure that my son has everything he needs. I would recommend Pam to anyone looking for a provider for their child.
July 6, 2025
3
This visit was awkward. Also, the front desk rep who checked the patient out needs customer service training. The only person who exhibited good patient care was the patient care tech/medical assistant.
July 6, 2025
5
Pam Pilcher and her nurse Brooke Axon always take the time to listen and make sure that my son has everything he needs. I would recommend Pam to anyone looking for a provider for their child.
July 6, 2025
2
I have been at this practice for 10 years but won't be back. It's like a doc in the box.
July 11, 2025
5
Phone appointment was quick and efficient
July 20, 2025
5
can do to make things better would be to make sure Pamela Pilcher doesn't go anywhere. She's amazing and we love her and we sure do miss Dr. Pilcher. Thank you for all you do. You've been taking care of my boys their whole life.
July 23, 2025
5
Our visit was great
July 24, 2025
5
The wait time has become increasingly longer at this practice. I arrived 20 minutes early to be sure we could complete the same paperwork that we complete online as usual. We were not called back to the MA station until 15 minutes after the appointment time, and the provider was not in the room until 40 minutes after the appointment time.
August 1, 2025
5
The young lady that checked us in was not my ideal sort of receptionist. She came off as dismissive to me and she was worse to the Mom in front of me. If she can't check us in until 1:00, the reminder messages shouldn't tell me to arrive at 12:45. I understand what an employee lunch hour is; I didn't need that explained to me. The woman who checked us out and made follow up appointments was much more of a people person. She answered our questions kindly and was very easy to talk to. Our experience since this practice has become Wellstar is that the administrative side of things has really been lacking. We keep coming for Nurse Pam.
August 6, 2025
5
It's culture. It was very nice. My wife was very satisfied. She says we would like to call her. I'll call her again. Thank you. Thank you. Thank you so much. Thank you too.
August 13, 2025
5
Yes, Pamela Pilcher has always been an excellent doctor to my children and has dealt with my babies since they began. She's always caring and heartwarming and willing to listen and always open to testing to make sure that my girls are healthy. So I'm very pleased with Pamela Pilcher and we enjoy her very much.
August 13, 2025
5
Such lovely nurses and always clean in the waiting areas and rooms.
September 9, 2025
5
Pam is very friendly and she listens to all your concerns and she helps you and make sure you understand everything before you leave the office.
October 8, 2025
5
We had a very good visit with Pamela Pilcher, but a very hard time scheduling a follow up with the front desk staff member helping us. We had to speak to Pam again in person and get her to schedule the follow up for us to get anywhere. The front desk staff refused to work around our daughter's school schedule ( she attends a therapy school right now 3 hours away and is not always home). We tried to explain the situation, but the front desk staff member didn't seem to listen or want to work with us. We finally asked to talk directly to Pam Pilcher in order to get an appointment scheduled. We shouldn't have to get the provider to come up front in order to get an appointment scheduled.
October 11, 2025
5
Always very happy with the staff and visit.
October 11, 2025
5
I would recommend this office to anyone. They're great people.
October 19, 2025
5
She's very professional. I like her personality. And I like how she takes time to talk to the patient and make sure the patient understands fully what is going on.
