Michael Smart, NP

The front desk staff never acknowledged me at all never even looked up from her phone or computer screen. By far the most unprofessional person this clinic has ever had working there.

June 4, 2025

Keep on with good work

June 1, 2025

Was given referral to Ortho surgeon. Got in to see him following day. Excellent service

May 31, 2025

Nice staff!

May 28, 2025

I received the best service. I went back home happy.

May 18, 2025

I am extremely pleased with this facility. I've been going here for a little while now. I'm glad that they opened this one in Douglasville that I can go to. I like that I'm able to schedule an appointment and be seen right away. However, this last visit, I scheduled an appointment and it didn't work out. But it is no reflection on the staff. The staff is always courteous and they always are very helpful with whatever problems that I have. So you guys keep up the good work. Thank you.

May 2, 2025

I really liked the doctor. He was very caring and listened to everything I had concerns about. He was also very nice I thought his nurse assistant was very nice also and very on top of things. I felt like the front desk person could have been more friendly and seemed to not care about patients coming for a visit

April 30, 2025

I was very impressed with the entire staff. Personable, calm and professional.

April 30, 2025

Michael Smart was amazing and I was very thankful for his help. He not only explained to me the expectations of my healing, but more importantly what to do if this was to happen again (which included coming within 12-16 hours of a gapping cut). I also learned knife safety and making sure I take care of myself and be careful when cooking and cleaning. Definitely a 10/10!

May 2, 2025

The assistant and NP(?) were both awesome. Extremely friendly and professional as well.

April 24, 2025

My visits at the Wellstar Douglasville urgent care is always very professional, very quick, and accommodating. Love the staff there.

April 18, 2025

Thanks ?

April 16, 2025

The staff kept me informed about the time it would take to see a physician and the time required for an X-ray. This is an excellent urgent care facility.

April 16, 2025

Everyone one was warm and welcoming from the waiting room to the exam room.

April 17, 2025

It was an awesome experience. They made me feel better.

April 9, 2025

Good

April 9, 2025

Michael Smart was very professional. He explained everything and was very kind in his delivery of care. The medical assistant was also kind and caring. I was very pleased.

April 7, 2025

Staff was great.

April 7, 2025

Highly recommend

April 3, 2025

They treat you like family. And they listen and care about you.

April 3, 2025

Good visit

April 2, 2025

The front desk employees and Dr were amazing. I felt cared for and important. However the nurse that came to the room first seemed like she didn't enjoy her job. She ask questions like she was in auto pilot. It was a bit uncomfortable in the room.

March 27, 2025

It was a great experience!- staff was friendly and fully explained everything! I left feeling good about coming there and would definitely do it again!

March 16, 2025

I liked the friendly treatment of all the people who work there.

March 12, 2025

Very positive experience - no long waits, and the staff was extremely courteous and professional

March 12, 2025

They were kind to me and tried to ease my pain. Also, the treating physician gave me advice and called the next day to ask about me and told me to visit my doctor if I needed to.

March 17, 2025

So, the nurse, I think, that saw me before the doctor, actual practitioner, I really liked her personality. She was very fun, very funny, and I always appreciate people with personality. She seemed like she really loved what she do. She's very helpful and was patient. So, I liked her a lot.

March 2, 2025

Everyone I encountered today was very welcoming and that's something that make visits more comfortable. I usually go to Wellstar Paulding Urgent Care but I loved the hospitality at the Austell location and would definitely go to that one when needed.

February 27, 2025

Nothing, everything was very good, thank you for the attention, I'm happy !

February 26, 2025

All three people: KeKe, Carmel, & Michael are VERY,VERY RARE regarding customer service skills. PLEASE; put my words in their personnel files: OUTSTANDING skills. Each of them deserves to be made a Supervisor so that individually they could go through the Wellstar system & teach employees how to take care of patients

February 27, 2025

Keep on with good work

June 1, 2025

Was given referral to Ortho surgeon. Got in to see him following day. Excellent service

May 31, 2025

Nice staff!

May 28, 2025

I received the best service. I went back home happy.

May 18, 2025

I am extremely pleased with this facility. I've been going here for a little while now. I'm glad that they opened this one in Douglasville that I can go to. I like that I'm able to schedule an appointment and be seen right away. However, this last visit, I scheduled an appointment and it didn't work out. But it is no reflection on the staff. The staff is always courteous and they always are very helpful with whatever problems that I have. So you guys keep up the good work. Thank you.

May 2, 2025

I really liked the doctor. He was very caring and listened to everything I had concerns about. He was also very nice I thought his nurse assistant was very nice also and very on top of things. I felt like the front desk person could have been more friendly and seemed to not care about patients coming for a visit

April 30, 2025

I was very impressed with the entire staff. Personable, calm and professional.

April 30, 2025

Michael Smart was amazing and I was very thankful for his help. He not only explained to me the expectations of my healing, but more importantly what to do if this was to happen again (which included coming within 12-16 hours of a gapping cut). I also learned knife safety and making sure I take care of myself and be careful when cooking and cleaning. Definitely a 10/10!

May 2, 2025

The assistant and NP(?) were both awesome. Extremely friendly and professional as well.

April 24, 2025

My visits at the Wellstar Douglasville urgent care is always very professional, very quick, and accommodating. Love the staff there.

April 18, 2025

Thanks ?

April 16, 2025

The staff kept me informed about the time it would take to see a physician and the time required for an X-ray. This is an excellent urgent care facility.

April 16, 2025

Everyone one was warm and welcoming from the waiting room to the exam room.

April 17, 2025

It was an awesome experience. They made me feel better.

April 9, 2025

Good

April 9, 2025

Michael Smart was very professional. He explained everything and was very kind in his delivery of care. The medical assistant was also kind and caring. I was very pleased.

April 7, 2025

Staff was great.

April 7, 2025

Highly recommend

April 3, 2025

They treat you like family. And they listen and care about you.

April 3, 2025

The front desk employees and Dr were amazing. I felt cared for and important. However the nurse that came to the room first seemed like she didn't enjoy her job. She ask questions like she was in auto pilot. It was a bit uncomfortable in the room.

March 27, 2025

It was a great experience!- staff was friendly and fully explained everything! I left feeling good about coming there and would definitely do it again!

March 16, 2025

I liked the friendly treatment of all the people who work there.

March 12, 2025

Very positive experience - no long waits, and the staff was extremely courteous and professional

March 12, 2025

They were kind to me and tried to ease my pain. Also, the treating physician gave me advice and called the next day to ask about me and told me to visit my doctor if I needed to.

March 17, 2025

So, the nurse, I think, that saw me before the doctor, actual practitioner, I really liked her personality. She was very fun, very funny, and I always appreciate people with personality. She seemed like she really loved what she do. She's very helpful and was patient. So, I liked her a lot.

March 2, 2025

Everyone I encountered today was very welcoming and that's something that make visits more comfortable. I usually go to Wellstar Paulding Urgent Care but I loved the hospitality at the Austell location and would definitely go to that one when needed.

February 27, 2025

Nothing, everything was very good, thank you for the attention, I'm happy !

February 26, 2025

All three people: KeKe, Carmel, & Michael are VERY,VERY RARE regarding customer service skills. PLEASE; put my words in their personnel files: OUTSTANDING skills. Each of them deserves to be made a Supervisor so that individually they could go through the Wellstar system & teach employees how to take care of patients

February 27, 2025

The front desk staff never acknowledged me at all never even looked up from her phone or computer screen. By far the most unprofessional person this clinic has ever had working there.

June 4, 2025

Good visit

April 2, 2025

The front desk staff never acknowledged me at all never even looked up from her phone or computer screen. By far the most unprofessional person this clinic has ever had working there.

June 4, 2025

Good visit

April 2, 2025

Keep on with good work

June 1, 2025

Was given referral to Ortho surgeon. Got in to see him following day. Excellent service

May 31, 2025

Nice staff!

May 28, 2025

I received the best service. I went back home happy.

May 18, 2025

I am extremely pleased with this facility. I've been going here for a little while now. I'm glad that they opened this one in Douglasville that I can go to. I like that I'm able to schedule an appointment and be seen right away. However, this last visit, I scheduled an appointment and it didn't work out. But it is no reflection on the staff. The staff is always courteous and they always are very helpful with whatever problems that I have. So you guys keep up the good work. Thank you.

May 2, 2025

I really liked the doctor. He was very caring and listened to everything I had concerns about. He was also very nice I thought his nurse assistant was very nice also and very on top of things. I felt like the front desk person could have been more friendly and seemed to not care about patients coming for a visit

April 30, 2025

I was very impressed with the entire staff. Personable, calm and professional.

April 30, 2025

Michael Smart was amazing and I was very thankful for his help. He not only explained to me the expectations of my healing, but more importantly what to do if this was to happen again (which included coming within 12-16 hours of a gapping cut). I also learned knife safety and making sure I take care of myself and be careful when cooking and cleaning. Definitely a 10/10!

May 2, 2025

The assistant and NP(?) were both awesome. Extremely friendly and professional as well.

April 24, 2025

My visits at the Wellstar Douglasville urgent care is always very professional, very quick, and accommodating. Love the staff there.

April 18, 2025

Thanks ?

April 16, 2025

The staff kept me informed about the time it would take to see a physician and the time required for an X-ray. This is an excellent urgent care facility.

April 16, 2025

Everyone one was warm and welcoming from the waiting room to the exam room.

April 17, 2025

It was an awesome experience. They made me feel better.

April 9, 2025

Good

April 9, 2025

Michael Smart was very professional. He explained everything and was very kind in his delivery of care. The medical assistant was also kind and caring. I was very pleased.

April 7, 2025

Staff was great.

April 7, 2025

Highly recommend

April 3, 2025

They treat you like family. And they listen and care about you.

April 3, 2025

The front desk employees and Dr were amazing. I felt cared for and important. However the nurse that came to the room first seemed like she didn't enjoy her job. She ask questions like she was in auto pilot. It was a bit uncomfortable in the room.

March 27, 2025

It was a great experience!- staff was friendly and fully explained everything! I left feeling good about coming there and would definitely do it again!

March 16, 2025

I liked the friendly treatment of all the people who work there.

March 12, 2025

Very positive experience - no long waits, and the staff was extremely courteous and professional

March 12, 2025

They were kind to me and tried to ease my pain. Also, the treating physician gave me advice and called the next day to ask about me and told me to visit my doctor if I needed to.

March 17, 2025

So, the nurse, I think, that saw me before the doctor, actual practitioner, I really liked her personality. She was very fun, very funny, and I always appreciate people with personality. She seemed like she really loved what she do. She's very helpful and was patient. So, I liked her a lot.

March 2, 2025

Everyone I encountered today was very welcoming and that's something that make visits more comfortable. I usually go to Wellstar Paulding Urgent Care but I loved the hospitality at the Austell location and would definitely go to that one when needed.

February 27, 2025

Nothing, everything was very good, thank you for the attention, I'm happy !

February 26, 2025

All three people: KeKe, Carmel, & Michael are VERY,VERY RARE regarding customer service skills. PLEASE; put my words in their personnel files: OUTSTANDING skills. Each of them deserves to be made a Supervisor so that individually they could go through the Wellstar system & teach employees how to take care of patients

February 27, 2025

The front desk staff never acknowledged me at all never even looked up from her phone or computer screen. By far the most unprofessional person this clinic has ever had working there.

June 4, 2025

Keep on with good work

June 1, 2025

Was given referral to Ortho surgeon. Got in to see him following day. Excellent service

May 31, 2025

Nice staff!

May 28, 2025

I received the best service. I went back home happy.

May 18, 2025

I am extremely pleased with this facility. I've been going here for a little while now. I'm glad that they opened this one in Douglasville that I can go to. I like that I'm able to schedule an appointment and be seen right away. However, this last visit, I scheduled an appointment and it didn't work out. But it is no reflection on the staff. The staff is always courteous and they always are very helpful with whatever problems that I have. So you guys keep up the good work. Thank you.

May 2, 2025

Michael Smart was amazing and I was very thankful for his help. He not only explained to me the expectations of my healing, but more importantly what to do if this was to happen again (which included coming within 12-16 hours of a gapping cut). I also learned knife safety and making sure I take care of myself and be careful when cooking and cleaning. Definitely a 10/10!

May 2, 2025

I really liked the doctor. He was very caring and listened to everything I had concerns about. He was also very nice I thought his nurse assistant was very nice also and very on top of things. I felt like the front desk person could have been more friendly and seemed to not care about patients coming for a visit

April 30, 2025

I was very impressed with the entire staff. Personable, calm and professional.

April 30, 2025

The assistant and NP(?) were both awesome. Extremely friendly and professional as well.

April 24, 2025

My visits at the Wellstar Douglasville urgent care is always very professional, very quick, and accommodating. Love the staff there.

April 18, 2025

Everyone one was warm and welcoming from the waiting room to the exam room.

April 17, 2025

Thanks ?

April 16, 2025

The staff kept me informed about the time it would take to see a physician and the time required for an X-ray. This is an excellent urgent care facility.

April 16, 2025

Good

April 9, 2025

It was an awesome experience. They made me feel better.

April 9, 2025

Michael Smart was very professional. He explained everything and was very kind in his delivery of care. The medical assistant was also kind and caring. I was very pleased.

April 7, 2025

Staff was great.

April 7, 2025

Highly recommend

April 3, 2025

They treat you like family. And they listen and care about you.

April 3, 2025

Good visit

April 2, 2025

The front desk employees and Dr were amazing. I felt cared for and important. However the nurse that came to the room first seemed like she didn't enjoy her job. She ask questions like she was in auto pilot. It was a bit uncomfortable in the room.

March 27, 2025

They were kind to me and tried to ease my pain. Also, the treating physician gave me advice and called the next day to ask about me and told me to visit my doctor if I needed to.

March 17, 2025

It was a great experience!- staff was friendly and fully explained everything! I left feeling good about coming there and would definitely do it again!

March 16, 2025

I liked the friendly treatment of all the people who work there.

March 12, 2025

Very positive experience - no long waits, and the staff was extremely courteous and professional

March 12, 2025

So, the nurse, I think, that saw me before the doctor, actual practitioner, I really liked her personality. She was very fun, very funny, and I always appreciate people with personality. She seemed like she really loved what she do. She's very helpful and was patient. So, I liked her a lot.

March 2, 2025

All three people: KeKe, Carmel, & Michael are VERY,VERY RARE regarding customer service skills. PLEASE; put my words in their personnel files: OUTSTANDING skills. Each of them deserves to be made a Supervisor so that individually they could go through the Wellstar system & teach employees how to take care of patients

February 27, 2025

Everyone I encountered today was very welcoming and that's something that make visits more comfortable. I usually go to Wellstar Paulding Urgent Care but I loved the hospitality at the Austell location and would definitely go to that one when needed.

February 27, 2025

Nothing, everything was very good, thank you for the attention, I'm happy !

February 26, 2025

Nothing, everything was very good, thank you for the attention, I'm happy !

February 26, 2025

Everyone I encountered today was very welcoming and that's something that make visits more comfortable. I usually go to Wellstar Paulding Urgent Care but I loved the hospitality at the Austell location and would definitely go to that one when needed.

February 27, 2025

All three people: KeKe, Carmel, & Michael are VERY,VERY RARE regarding customer service skills. PLEASE; put my words in their personnel files: OUTSTANDING skills. Each of them deserves to be made a Supervisor so that individually they could go through the Wellstar system & teach employees how to take care of patients

February 27, 2025

So, the nurse, I think, that saw me before the doctor, actual practitioner, I really liked her personality. She was very fun, very funny, and I always appreciate people with personality. She seemed like she really loved what she do. She's very helpful and was patient. So, I liked her a lot.

March 2, 2025

Very positive experience - no long waits, and the staff was extremely courteous and professional

March 12, 2025

I liked the friendly treatment of all the people who work there.

March 12, 2025

It was a great experience!- staff was friendly and fully explained everything! I left feeling good about coming there and would definitely do it again!

March 16, 2025

They were kind to me and tried to ease my pain. Also, the treating physician gave me advice and called the next day to ask about me and told me to visit my doctor if I needed to.

March 17, 2025

The front desk employees and Dr were amazing. I felt cared for and important. However the nurse that came to the room first seemed like she didn't enjoy her job. She ask questions like she was in auto pilot. It was a bit uncomfortable in the room.

March 27, 2025

Good visit

April 2, 2025

They treat you like family. And they listen and care about you.

April 3, 2025

Highly recommend

April 3, 2025

Staff was great.

April 7, 2025

Michael Smart was very professional. He explained everything and was very kind in his delivery of care. The medical assistant was also kind and caring. I was very pleased.

April 7, 2025

It was an awesome experience. They made me feel better.

April 9, 2025

Good

April 9, 2025

The staff kept me informed about the time it would take to see a physician and the time required for an X-ray. This is an excellent urgent care facility.

April 16, 2025

Thanks ?

April 16, 2025

Everyone one was warm and welcoming from the waiting room to the exam room.

April 17, 2025

My visits at the Wellstar Douglasville urgent care is always very professional, very quick, and accommodating. Love the staff there.

April 18, 2025

The assistant and NP(?) were both awesome. Extremely friendly and professional as well.

April 24, 2025

I was very impressed with the entire staff. Personable, calm and professional.

April 30, 2025

I really liked the doctor. He was very caring and listened to everything I had concerns about. He was also very nice I thought his nurse assistant was very nice also and very on top of things. I felt like the front desk person could have been more friendly and seemed to not care about patients coming for a visit

April 30, 2025

Michael Smart was amazing and I was very thankful for his help. He not only explained to me the expectations of my healing, but more importantly what to do if this was to happen again (which included coming within 12-16 hours of a gapping cut). I also learned knife safety and making sure I take care of myself and be careful when cooking and cleaning. Definitely a 10/10!

May 2, 2025

I am extremely pleased with this facility. I've been going here for a little while now. I'm glad that they opened this one in Douglasville that I can go to. I like that I'm able to schedule an appointment and be seen right away. However, this last visit, I scheduled an appointment and it didn't work out. But it is no reflection on the staff. The staff is always courteous and they always are very helpful with whatever problems that I have. So you guys keep up the good work. Thank you.

May 2, 2025

I received the best service. I went back home happy.

May 18, 2025

Nice staff!

May 28, 2025

Was given referral to Ortho surgeon. Got in to see him following day. Excellent service

May 31, 2025

Keep on with good work

June 1, 2025

The front desk staff never acknowledged me at all never even looked up from her phone or computer screen. By far the most unprofessional person this clinic has ever had working there.

June 4, 2025