Matthew Estes, NP

I don't know who the billing dept person is but I tried to talk to him/her about my Aetna Medicare insurance has a copay of $40 ,not no insurance of $167.00. They stated that that is the amount and any correction would not be made until the day before / day of the appointment. It did finally change the day before . I also found the same thing just happened with my Wellstar urology appointment too. It is like your cancelling the Aetna Medicare policies before Dec 31, 2025. I had to download my insurance card twice to satisfy My Chart. I think it needs to be corrected.

October 19, 2025

I met Matthew earlier this year and we set up a tentative schedule of visits to check the health of my ears. He was excellent! I have since visited an ENT in Douglasville, but will continue to visit Matthew in Paulding for routine ear checks. Kudos to Matthew!

October 10, 2025

Very professional and friendly

October 6, 2025

Good experience

October 5, 2025

Great caring team

October 5, 2025

It was a very good experience,from the time I walked in until I left. Everyone was very nice, polite and it all went smoothly!!

October 2, 2025

He listened; and went to get the answer to a question I asked instead of telling me to be the one to call them.

October 3, 2025

GREAT PEOPLE

September 30, 2025

Really like Matthew Estes

September 27, 2025

Everyone was pleasant and professional.

September 24, 2025

My experience was very well explained so that I understood what might be causing my hearing problem. So I feel better now that I have an understanding about what might be causing the problem.

September 21, 2025

Great

September 18, 2025

Very professional and courteous.

September 19, 2025

Very pleasant staff and good customer service. NP Estes was very knowledgeable and explained the entire procedure confidently and thoroughly.

September 17, 2025

Everyone was wonderful!! Lisa, who roomed us was absolutely charming!! Matt was a great provider.

September 14, 2025

Dr was professional and well versed in my issues .

September 12, 2025

Matthew Estes explained the procedure and follow up clearly. Knowledgable with my case history.

September 6, 2025

Matt is very thorough and very knowledgeable. I would definitely recommend him.

September 6, 2025

Thank you to Mr. Estes and staff.

September 6, 2025

Excellent staff from start to finish! Love this group.

August 31, 2025

I was expecting it to be very unpleasant, but everyone was very nice, and also efficient. It was not painful and over pretty quickly; I think the staff made the difference :)

August 31, 2025

I am very pleased with the quality of your work on the problem that I have with my ears. I am very satisfied with the way you treat me.

August 29, 2025

It was great,to the point and explain everything.

August 29, 2025

I would describe my experience today as follows: Excellence at its best on all levels ?!

August 27, 2025

All were patient with me.

August 27, 2025

The folks here from front desk, to nurses to the PAs NPs and Drs are the best!

August 24, 2025

Thank you

August 24, 2025

Staff and Matt turned a negative situation into positive! Thank you for your assistance! Job well done!

August 20, 2025

Great.

August 8, 2025

not ce facility and staff

August 3, 2025

I don't know who the billing dept person is but I tried to talk to him/her about my Aetna Medicare insurance has a copay of $40 ,not no insurance of $167.00. They stated that that is the amount and any correction would not be made until the day before / day of the appointment. It did finally change the day before . I also found the same thing just happened with my Wellstar urology appointment too. It is like your cancelling the Aetna Medicare policies before Dec 31, 2025. I had to download my insurance card twice to satisfy My Chart. I think it needs to be corrected.

October 19, 2025

I met Matthew earlier this year and we set up a tentative schedule of visits to check the health of my ears. He was excellent! I have since visited an ENT in Douglasville, but will continue to visit Matthew in Paulding for routine ear checks. Kudos to Matthew!

October 10, 2025

Very professional and friendly

October 6, 2025

Good experience

October 5, 2025

Great caring team

October 5, 2025

It was a very good experience,from the time I walked in until I left. Everyone was very nice, polite and it all went smoothly!!

October 2, 2025

He listened; and went to get the answer to a question I asked instead of telling me to be the one to call them.

October 3, 2025

GREAT PEOPLE

September 30, 2025

Really like Matthew Estes

September 27, 2025

Everyone was pleasant and professional.

September 24, 2025

My experience was very well explained so that I understood what might be causing my hearing problem. So I feel better now that I have an understanding about what might be causing the problem.

September 21, 2025

Great

September 18, 2025

Very professional and courteous.

September 19, 2025

Very pleasant staff and good customer service. NP Estes was very knowledgeable and explained the entire procedure confidently and thoroughly.

September 17, 2025

Everyone was wonderful!! Lisa, who roomed us was absolutely charming!! Matt was a great provider.

September 14, 2025

Dr was professional and well versed in my issues .

September 12, 2025

Matthew Estes explained the procedure and follow up clearly. Knowledgable with my case history.

September 6, 2025

Matt is very thorough and very knowledgeable. I would definitely recommend him.

September 6, 2025

Thank you to Mr. Estes and staff.

September 6, 2025

Excellent staff from start to finish! Love this group.

August 31, 2025

I was expecting it to be very unpleasant, but everyone was very nice, and also efficient. It was not painful and over pretty quickly; I think the staff made the difference :)

August 31, 2025

I am very pleased with the quality of your work on the problem that I have with my ears. I am very satisfied with the way you treat me.

August 29, 2025

It was great,to the point and explain everything.

August 29, 2025

I would describe my experience today as follows: Excellence at its best on all levels ?!

August 27, 2025

All were patient with me.

August 27, 2025

The folks here from front desk, to nurses to the PAs NPs and Drs are the best!

August 24, 2025

Thank you

August 24, 2025

Staff and Matt turned a negative situation into positive! Thank you for your assistance! Job well done!

August 20, 2025

Great.

August 8, 2025

not ce facility and staff

August 3, 2025

I don't know who the billing dept person is but I tried to talk to him/her about my Aetna Medicare insurance has a copay of $40 ,not no insurance of $167.00. They stated that that is the amount and any correction would not be made until the day before / day of the appointment. It did finally change the day before . I also found the same thing just happened with my Wellstar urology appointment too. It is like your cancelling the Aetna Medicare policies before Dec 31, 2025. I had to download my insurance card twice to satisfy My Chart. I think it needs to be corrected.

October 19, 2025

I met Matthew earlier this year and we set up a tentative schedule of visits to check the health of my ears. He was excellent! I have since visited an ENT in Douglasville, but will continue to visit Matthew in Paulding for routine ear checks. Kudos to Matthew!

October 10, 2025

Very professional and friendly

October 6, 2025

Good experience

October 5, 2025

Great caring team

October 5, 2025

It was a very good experience,from the time I walked in until I left. Everyone was very nice, polite and it all went smoothly!!

October 2, 2025

He listened; and went to get the answer to a question I asked instead of telling me to be the one to call them.

October 3, 2025

GREAT PEOPLE

September 30, 2025

Really like Matthew Estes

September 27, 2025

Everyone was pleasant and professional.

September 24, 2025

My experience was very well explained so that I understood what might be causing my hearing problem. So I feel better now that I have an understanding about what might be causing the problem.

September 21, 2025

Great

September 18, 2025

Very professional and courteous.

September 19, 2025

Very pleasant staff and good customer service. NP Estes was very knowledgeable and explained the entire procedure confidently and thoroughly.

September 17, 2025

Everyone was wonderful!! Lisa, who roomed us was absolutely charming!! Matt was a great provider.

September 14, 2025

Dr was professional and well versed in my issues .

September 12, 2025

Matthew Estes explained the procedure and follow up clearly. Knowledgable with my case history.

September 6, 2025

Matt is very thorough and very knowledgeable. I would definitely recommend him.

September 6, 2025

Thank you to Mr. Estes and staff.

September 6, 2025

Excellent staff from start to finish! Love this group.

August 31, 2025

I was expecting it to be very unpleasant, but everyone was very nice, and also efficient. It was not painful and over pretty quickly; I think the staff made the difference :)

August 31, 2025

I am very pleased with the quality of your work on the problem that I have with my ears. I am very satisfied with the way you treat me.

August 29, 2025

It was great,to the point and explain everything.

August 29, 2025

I would describe my experience today as follows: Excellence at its best on all levels ?!

August 27, 2025

All were patient with me.

August 27, 2025

The folks here from front desk, to nurses to the PAs NPs and Drs are the best!

August 24, 2025

Thank you

August 24, 2025

Staff and Matt turned a negative situation into positive! Thank you for your assistance! Job well done!

August 20, 2025

Great.

August 8, 2025

not ce facility and staff

August 3, 2025

I don't know who the billing dept person is but I tried to talk to him/her about my Aetna Medicare insurance has a copay of $40 ,not no insurance of $167.00. They stated that that is the amount and any correction would not be made until the day before / day of the appointment. It did finally change the day before . I also found the same thing just happened with my Wellstar urology appointment too. It is like your cancelling the Aetna Medicare policies before Dec 31, 2025. I had to download my insurance card twice to satisfy My Chart. I think it needs to be corrected.

October 19, 2025

I met Matthew earlier this year and we set up a tentative schedule of visits to check the health of my ears. He was excellent! I have since visited an ENT in Douglasville, but will continue to visit Matthew in Paulding for routine ear checks. Kudos to Matthew!

October 10, 2025

Very professional and friendly

October 6, 2025

Great caring team

October 5, 2025

Good experience

October 5, 2025

He listened; and went to get the answer to a question I asked instead of telling me to be the one to call them.

October 3, 2025

It was a very good experience,from the time I walked in until I left. Everyone was very nice, polite and it all went smoothly!!

October 2, 2025

GREAT PEOPLE

September 30, 2025

Really like Matthew Estes

September 27, 2025

Everyone was pleasant and professional.

September 24, 2025

My experience was very well explained so that I understood what might be causing my hearing problem. So I feel better now that I have an understanding about what might be causing the problem.

September 21, 2025

Very professional and courteous.

September 19, 2025

Great

September 18, 2025

Very pleasant staff and good customer service. NP Estes was very knowledgeable and explained the entire procedure confidently and thoroughly.

September 17, 2025

Everyone was wonderful!! Lisa, who roomed us was absolutely charming!! Matt was a great provider.

September 14, 2025

Dr was professional and well versed in my issues .

September 12, 2025

Matthew Estes explained the procedure and follow up clearly. Knowledgable with my case history.

September 6, 2025

Matt is very thorough and very knowledgeable. I would definitely recommend him.

September 6, 2025

Thank you to Mr. Estes and staff.

September 6, 2025

Excellent staff from start to finish! Love this group.

August 31, 2025

I was expecting it to be very unpleasant, but everyone was very nice, and also efficient. It was not painful and over pretty quickly; I think the staff made the difference :)

August 31, 2025

I am very pleased with the quality of your work on the problem that I have with my ears. I am very satisfied with the way you treat me.

August 29, 2025

It was great,to the point and explain everything.

August 29, 2025

I would describe my experience today as follows: Excellence at its best on all levels ?!

August 27, 2025

All were patient with me.

August 27, 2025

The folks here from front desk, to nurses to the PAs NPs and Drs are the best!

August 24, 2025

Thank you

August 24, 2025

Staff and Matt turned a negative situation into positive! Thank you for your assistance! Job well done!

August 20, 2025

Great.

August 8, 2025

not ce facility and staff

August 3, 2025

not ce facility and staff

August 3, 2025

Great.

August 8, 2025

Staff and Matt turned a negative situation into positive! Thank you for your assistance! Job well done!

August 20, 2025

Thank you

August 24, 2025

The folks here from front desk, to nurses to the PAs NPs and Drs are the best!

August 24, 2025

All were patient with me.

August 27, 2025

I would describe my experience today as follows: Excellence at its best on all levels ?!

August 27, 2025

It was great,to the point and explain everything.

August 29, 2025

I am very pleased with the quality of your work on the problem that I have with my ears. I am very satisfied with the way you treat me.

August 29, 2025

I was expecting it to be very unpleasant, but everyone was very nice, and also efficient. It was not painful and over pretty quickly; I think the staff made the difference :)

August 31, 2025

Excellent staff from start to finish! Love this group.

August 31, 2025

Thank you to Mr. Estes and staff.

September 6, 2025

Matt is very thorough and very knowledgeable. I would definitely recommend him.

September 6, 2025

Matthew Estes explained the procedure and follow up clearly. Knowledgable with my case history.

September 6, 2025

Dr was professional and well versed in my issues .

September 12, 2025

Everyone was wonderful!! Lisa, who roomed us was absolutely charming!! Matt was a great provider.

September 14, 2025

Very pleasant staff and good customer service. NP Estes was very knowledgeable and explained the entire procedure confidently and thoroughly.

September 17, 2025

Great

September 18, 2025

Very professional and courteous.

September 19, 2025

My experience was very well explained so that I understood what might be causing my hearing problem. So I feel better now that I have an understanding about what might be causing the problem.

September 21, 2025

Everyone was pleasant and professional.

September 24, 2025

Really like Matthew Estes

September 27, 2025

GREAT PEOPLE

September 30, 2025

It was a very good experience,from the time I walked in until I left. Everyone was very nice, polite and it all went smoothly!!

October 2, 2025

He listened; and went to get the answer to a question I asked instead of telling me to be the one to call them.

October 3, 2025

Good experience

October 5, 2025

Great caring team

October 5, 2025

Very professional and friendly

October 6, 2025

I met Matthew earlier this year and we set up a tentative schedule of visits to check the health of my ears. He was excellent! I have since visited an ENT in Douglasville, but will continue to visit Matthew in Paulding for routine ear checks. Kudos to Matthew!

October 10, 2025

I don't know who the billing dept person is but I tried to talk to him/her about my Aetna Medicare insurance has a copay of $40 ,not no insurance of $167.00. They stated that that is the amount and any correction would not be made until the day before / day of the appointment. It did finally change the day before . I also found the same thing just happened with my Wellstar urology appointment too. It is like your cancelling the Aetna Medicare policies before Dec 31, 2025. I had to download my insurance card twice to satisfy My Chart. I think it needs to be corrected.

October 19, 2025