Matthew Austin, MD

So thankful I chose this facility for my immediate health need. Thankful for Dr. Austin who genuinely listened to my concerns and provided the right treatment for my medical condition. I am on my way to recovery. Thank you!

July 3, 2025

Fast, courteous, professional team.

July 3, 2025

Dr Austin had the additional knowledge to identify my skin problem. We truly appreciate his kindness and expertise.

July 2, 2025

Had a great experience! Thank you.

July 2, 2025

The lady at the front desk was really nice. She doesn't remember me, but she is always super nice when I visit. The doctor was very nice too. It was our first time meeting him.

June 25, 2025

Everyone was great from the nurse I saw first to the doctor

June 25, 2025

They was nice and helpful and joked around, They have good sense humor. I love it !!!

June 15, 2025

Very comfortable with all the staff

June 17, 2025

Always have a great experience with this location. Very friendly and efficient. Good bed side manner and genuine care about their patients.

June 19, 2025

I liked the doctor very much. The diagnosis was correct. The treatment was very good and I was very pleased.

June 14, 2025

Sharing a room is not good. Especially loud TV.

June 11, 2025

If it wasn't for Dr. Austin recommending we go to the ER then I don't think we would have caught my son's illness before it progressed. I went to Kennestone Pediatric ER, where the level of care was beyond my expectations

June 11, 2025

Overall, I really like WellSTAR Urgent Care. I've had some good experiences there in the past. Initially, though, when I walked in, I had accidentally entered my son's birthday incorrectly doing the online check-in, and the lady at the desk seemed confused as to how to fix that without trying to make me go all the way through the entire process again. And then even after I went through the entire process, the birth date was still incorrect, and it took a long time And she just seemed confused. And then the nurses were wonderful, no problems. The provider was very friendly and nice and seemed knowledgeable. But he did incorrectly diagnose my son with mumps when he had swollen lymph nodes and not salivary glands. And so I ended up taking him to his pediatrician the next day and she sent us to CHOA to get treated for an infection in his lymph nodes.

June 12, 2025

The staff was communicative and engaging. They performed their duties quickly and efficiently, but continued in small talk with me which helped me relax. Dr. Austin was friendly (not in a hurry) and informative about my injury. All in all, I was given excellent care.

June 9, 2025

All OK

June 8, 2025

It was a great experience. If I ever have to go again I will visit this facility Dr Austin was wonderful and explained what was going on. He listened to everything I was saying.

June 8, 2025

Dr Austin, Ms Karen, and Ms Ashley were all incredibly kind, patient, and attentive to my son and did a great job explaining each step of the process for his medical care to him in a way he could understand. Thank you all so much!!

June 4, 2025

My first time visiting and my treatment was excellent. No complaints at all. I felt confident and comfortable with my treatment. Keep up the great work!

June 4, 2025

This facility had computer check in so there was no interaction with front office personnel.

June 2, 2025

Very impressed with Dr Austin. Also Brianna was very pleasant. Good experience.

June 1, 2025

Everyone was friendly and courteous. I loved how they listened and were able to run all tests and give results while I was there. They were quick and efficient!

June 1, 2025

The facility and all the staff were very nice and efficient. My appointment was very quick and I thought it was very nice that one of the providers from the facility called today to check on me.

May 29, 2025

Dr Austin was AWESOME. He was so kind and helpful when it came to me understanding what was happening. He made it feel like he was there WITH me instead of just treating me like a number. Could not have imagined a better experience.

May 25, 2025

From the front office to the Doctor, my experience was outstanding. Nice to see customer service ! ?

May 24, 2025

Doctor Austin ext was extremely professional and reassuring. Answered all questions and was very gentle in giving us care.

May 24, 2025

The doctor or service provider and nurses were very empathetic and listened and very good bedside manners. I would definitely see that doctor again if I needed to and he would be very highly recommended.

May 24, 2025

Dr Austin was excellent

May 22, 2025

Dr. Austin was very patient, respectful and informative. He took him time to explain medicine and causes for my skin reaction. He explained ways to prevent or maintain my skins sensitivity moving forward. Carla did a wonderful job administering my steroid shot and was very pleasant during our interaction.

May 18, 2025

It was a wonderful experience that is why I keep going ack for different reasons

May 16, 2025

I am so impressed with this Urgent care. I always tell everyone I know that I've never had a better experience than with this location amd entire staff!

May 15, 2025

So thankful I chose this facility for my immediate health need. Thankful for Dr. Austin who genuinely listened to my concerns and provided the right treatment for my medical condition. I am on my way to recovery. Thank you!

July 3, 2025

Fast, courteous, professional team.

July 3, 2025

Dr Austin had the additional knowledge to identify my skin problem. We truly appreciate his kindness and expertise.

July 2, 2025

Had a great experience! Thank you.

July 2, 2025

The lady at the front desk was really nice. She doesn't remember me, but she is always super nice when I visit. The doctor was very nice too. It was our first time meeting him.

June 25, 2025

Everyone was great from the nurse I saw first to the doctor

June 25, 2025

They was nice and helpful and joked around, They have good sense humor. I love it !!!

June 15, 2025

Very comfortable with all the staff

June 17, 2025

Always have a great experience with this location. Very friendly and efficient. Good bed side manner and genuine care about their patients.

June 19, 2025

I liked the doctor very much. The diagnosis was correct. The treatment was very good and I was very pleased.

June 14, 2025

Sharing a room is not good. Especially loud TV.

June 11, 2025

If it wasn't for Dr. Austin recommending we go to the ER then I don't think we would have caught my son's illness before it progressed. I went to Kennestone Pediatric ER, where the level of care was beyond my expectations

June 11, 2025

The staff was communicative and engaging. They performed their duties quickly and efficiently, but continued in small talk with me which helped me relax. Dr. Austin was friendly (not in a hurry) and informative about my injury. All in all, I was given excellent care.

June 9, 2025

All OK

June 8, 2025

It was a great experience. If I ever have to go again I will visit this facility Dr Austin was wonderful and explained what was going on. He listened to everything I was saying.

June 8, 2025

Dr Austin, Ms Karen, and Ms Ashley were all incredibly kind, patient, and attentive to my son and did a great job explaining each step of the process for his medical care to him in a way he could understand. Thank you all so much!!

June 4, 2025

My first time visiting and my treatment was excellent. No complaints at all. I felt confident and comfortable with my treatment. Keep up the great work!

June 4, 2025

This facility had computer check in so there was no interaction with front office personnel.

June 2, 2025

Very impressed with Dr Austin. Also Brianna was very pleasant. Good experience.

June 1, 2025

Everyone was friendly and courteous. I loved how they listened and were able to run all tests and give results while I was there. They were quick and efficient!

June 1, 2025

The facility and all the staff were very nice and efficient. My appointment was very quick and I thought it was very nice that one of the providers from the facility called today to check on me.

May 29, 2025

Dr Austin was AWESOME. He was so kind and helpful when it came to me understanding what was happening. He made it feel like he was there WITH me instead of just treating me like a number. Could not have imagined a better experience.

May 25, 2025

From the front office to the Doctor, my experience was outstanding. Nice to see customer service ! ?

May 24, 2025

Doctor Austin ext was extremely professional and reassuring. Answered all questions and was very gentle in giving us care.

May 24, 2025

The doctor or service provider and nurses were very empathetic and listened and very good bedside manners. I would definitely see that doctor again if I needed to and he would be very highly recommended.

May 24, 2025

Dr Austin was excellent

May 22, 2025

Dr. Austin was very patient, respectful and informative. He took him time to explain medicine and causes for my skin reaction. He explained ways to prevent or maintain my skins sensitivity moving forward. Carla did a wonderful job administering my steroid shot and was very pleasant during our interaction.

May 18, 2025

It was a wonderful experience that is why I keep going ack for different reasons

May 16, 2025

I am so impressed with this Urgent care. I always tell everyone I know that I've never had a better experience than with this location amd entire staff!

May 15, 2025

Overall, I really like WellSTAR Urgent Care. I've had some good experiences there in the past. Initially, though, when I walked in, I had accidentally entered my son's birthday incorrectly doing the online check-in, and the lady at the desk seemed confused as to how to fix that without trying to make me go all the way through the entire process again. And then even after I went through the entire process, the birth date was still incorrect, and it took a long time And she just seemed confused. And then the nurses were wonderful, no problems. The provider was very friendly and nice and seemed knowledgeable. But he did incorrectly diagnose my son with mumps when he had swollen lymph nodes and not salivary glands. And so I ended up taking him to his pediatrician the next day and she sent us to CHOA to get treated for an infection in his lymph nodes.

June 12, 2025

Overall, I really like WellSTAR Urgent Care. I've had some good experiences there in the past. Initially, though, when I walked in, I had accidentally entered my son's birthday incorrectly doing the online check-in, and the lady at the desk seemed confused as to how to fix that without trying to make me go all the way through the entire process again. And then even after I went through the entire process, the birth date was still incorrect, and it took a long time And she just seemed confused. And then the nurses were wonderful, no problems. The provider was very friendly and nice and seemed knowledgeable. But he did incorrectly diagnose my son with mumps when he had swollen lymph nodes and not salivary glands. And so I ended up taking him to his pediatrician the next day and she sent us to CHOA to get treated for an infection in his lymph nodes.

June 12, 2025

So thankful I chose this facility for my immediate health need. Thankful for Dr. Austin who genuinely listened to my concerns and provided the right treatment for my medical condition. I am on my way to recovery. Thank you!

July 3, 2025

Fast, courteous, professional team.

July 3, 2025

Dr Austin had the additional knowledge to identify my skin problem. We truly appreciate his kindness and expertise.

July 2, 2025

Had a great experience! Thank you.

July 2, 2025

The lady at the front desk was really nice. She doesn't remember me, but she is always super nice when I visit. The doctor was very nice too. It was our first time meeting him.

June 25, 2025

Everyone was great from the nurse I saw first to the doctor

June 25, 2025

They was nice and helpful and joked around, They have good sense humor. I love it !!!

June 15, 2025

Very comfortable with all the staff

June 17, 2025

Always have a great experience with this location. Very friendly and efficient. Good bed side manner and genuine care about their patients.

June 19, 2025

I liked the doctor very much. The diagnosis was correct. The treatment was very good and I was very pleased.

June 14, 2025

Sharing a room is not good. Especially loud TV.

June 11, 2025

If it wasn't for Dr. Austin recommending we go to the ER then I don't think we would have caught my son's illness before it progressed. I went to Kennestone Pediatric ER, where the level of care was beyond my expectations

June 11, 2025

The staff was communicative and engaging. They performed their duties quickly and efficiently, but continued in small talk with me which helped me relax. Dr. Austin was friendly (not in a hurry) and informative about my injury. All in all, I was given excellent care.

June 9, 2025

All OK

June 8, 2025

It was a great experience. If I ever have to go again I will visit this facility Dr Austin was wonderful and explained what was going on. He listened to everything I was saying.

June 8, 2025

Dr Austin, Ms Karen, and Ms Ashley were all incredibly kind, patient, and attentive to my son and did a great job explaining each step of the process for his medical care to him in a way he could understand. Thank you all so much!!

June 4, 2025

My first time visiting and my treatment was excellent. No complaints at all. I felt confident and comfortable with my treatment. Keep up the great work!

June 4, 2025

This facility had computer check in so there was no interaction with front office personnel.

June 2, 2025

Very impressed with Dr Austin. Also Brianna was very pleasant. Good experience.

June 1, 2025

Everyone was friendly and courteous. I loved how they listened and were able to run all tests and give results while I was there. They were quick and efficient!

June 1, 2025

The facility and all the staff were very nice and efficient. My appointment was very quick and I thought it was very nice that one of the providers from the facility called today to check on me.

May 29, 2025

Dr Austin was AWESOME. He was so kind and helpful when it came to me understanding what was happening. He made it feel like he was there WITH me instead of just treating me like a number. Could not have imagined a better experience.

May 25, 2025

From the front office to the Doctor, my experience was outstanding. Nice to see customer service ! ?

May 24, 2025

Doctor Austin ext was extremely professional and reassuring. Answered all questions and was very gentle in giving us care.

May 24, 2025

The doctor or service provider and nurses were very empathetic and listened and very good bedside manners. I would definitely see that doctor again if I needed to and he would be very highly recommended.

May 24, 2025

Dr Austin was excellent

May 22, 2025

Dr. Austin was very patient, respectful and informative. He took him time to explain medicine and causes for my skin reaction. He explained ways to prevent or maintain my skins sensitivity moving forward. Carla did a wonderful job administering my steroid shot and was very pleasant during our interaction.

May 18, 2025

It was a wonderful experience that is why I keep going ack for different reasons

May 16, 2025

I am so impressed with this Urgent care. I always tell everyone I know that I've never had a better experience than with this location amd entire staff!

May 15, 2025

So thankful I chose this facility for my immediate health need. Thankful for Dr. Austin who genuinely listened to my concerns and provided the right treatment for my medical condition. I am on my way to recovery. Thank you!

July 3, 2025

Fast, courteous, professional team.

July 3, 2025

Had a great experience! Thank you.

July 2, 2025

Dr Austin had the additional knowledge to identify my skin problem. We truly appreciate his kindness and expertise.

July 2, 2025

The lady at the front desk was really nice. She doesn't remember me, but she is always super nice when I visit. The doctor was very nice too. It was our first time meeting him.

June 25, 2025

Everyone was great from the nurse I saw first to the doctor

June 25, 2025

Always have a great experience with this location. Very friendly and efficient. Good bed side manner and genuine care about their patients.

June 19, 2025

Very comfortable with all the staff

June 17, 2025

They was nice and helpful and joked around, They have good sense humor. I love it !!!

June 15, 2025

I liked the doctor very much. The diagnosis was correct. The treatment was very good and I was very pleased.

June 14, 2025

Overall, I really like WellSTAR Urgent Care. I've had some good experiences there in the past. Initially, though, when I walked in, I had accidentally entered my son's birthday incorrectly doing the online check-in, and the lady at the desk seemed confused as to how to fix that without trying to make me go all the way through the entire process again. And then even after I went through the entire process, the birth date was still incorrect, and it took a long time And she just seemed confused. And then the nurses were wonderful, no problems. The provider was very friendly and nice and seemed knowledgeable. But he did incorrectly diagnose my son with mumps when he had swollen lymph nodes and not salivary glands. And so I ended up taking him to his pediatrician the next day and she sent us to CHOA to get treated for an infection in his lymph nodes.

June 12, 2025

Sharing a room is not good. Especially loud TV.

June 11, 2025

If it wasn't for Dr. Austin recommending we go to the ER then I don't think we would have caught my son's illness before it progressed. I went to Kennestone Pediatric ER, where the level of care was beyond my expectations

June 11, 2025

The staff was communicative and engaging. They performed their duties quickly and efficiently, but continued in small talk with me which helped me relax. Dr. Austin was friendly (not in a hurry) and informative about my injury. All in all, I was given excellent care.

June 9, 2025

All OK

June 8, 2025

It was a great experience. If I ever have to go again I will visit this facility Dr Austin was wonderful and explained what was going on. He listened to everything I was saying.

June 8, 2025

Dr Austin, Ms Karen, and Ms Ashley were all incredibly kind, patient, and attentive to my son and did a great job explaining each step of the process for his medical care to him in a way he could understand. Thank you all so much!!

June 4, 2025

My first time visiting and my treatment was excellent. No complaints at all. I felt confident and comfortable with my treatment. Keep up the great work!

June 4, 2025

This facility had computer check in so there was no interaction with front office personnel.

June 2, 2025

Very impressed with Dr Austin. Also Brianna was very pleasant. Good experience.

June 1, 2025

Everyone was friendly and courteous. I loved how they listened and were able to run all tests and give results while I was there. They were quick and efficient!

June 1, 2025

The facility and all the staff were very nice and efficient. My appointment was very quick and I thought it was very nice that one of the providers from the facility called today to check on me.

May 29, 2025

Dr Austin was AWESOME. He was so kind and helpful when it came to me understanding what was happening. He made it feel like he was there WITH me instead of just treating me like a number. Could not have imagined a better experience.

May 25, 2025

From the front office to the Doctor, my experience was outstanding. Nice to see customer service ! ?

May 24, 2025

Doctor Austin ext was extremely professional and reassuring. Answered all questions and was very gentle in giving us care.

May 24, 2025

The doctor or service provider and nurses were very empathetic and listened and very good bedside manners. I would definitely see that doctor again if I needed to and he would be very highly recommended.

May 24, 2025

Dr Austin was excellent

May 22, 2025

Dr. Austin was very patient, respectful and informative. He took him time to explain medicine and causes for my skin reaction. He explained ways to prevent or maintain my skins sensitivity moving forward. Carla did a wonderful job administering my steroid shot and was very pleasant during our interaction.

May 18, 2025

It was a wonderful experience that is why I keep going ack for different reasons

May 16, 2025

I am so impressed with this Urgent care. I always tell everyone I know that I've never had a better experience than with this location amd entire staff!

May 15, 2025

I am so impressed with this Urgent care. I always tell everyone I know that I've never had a better experience than with this location amd entire staff!

May 15, 2025

It was a wonderful experience that is why I keep going ack for different reasons

May 16, 2025

Dr. Austin was very patient, respectful and informative. He took him time to explain medicine and causes for my skin reaction. He explained ways to prevent or maintain my skins sensitivity moving forward. Carla did a wonderful job administering my steroid shot and was very pleasant during our interaction.

May 18, 2025

Dr Austin was excellent

May 22, 2025

The doctor or service provider and nurses were very empathetic and listened and very good bedside manners. I would definitely see that doctor again if I needed to and he would be very highly recommended.

May 24, 2025

Doctor Austin ext was extremely professional and reassuring. Answered all questions and was very gentle in giving us care.

May 24, 2025

From the front office to the Doctor, my experience was outstanding. Nice to see customer service ! ?

May 24, 2025

Dr Austin was AWESOME. He was so kind and helpful when it came to me understanding what was happening. He made it feel like he was there WITH me instead of just treating me like a number. Could not have imagined a better experience.

May 25, 2025

The facility and all the staff were very nice and efficient. My appointment was very quick and I thought it was very nice that one of the providers from the facility called today to check on me.

May 29, 2025

Everyone was friendly and courteous. I loved how they listened and were able to run all tests and give results while I was there. They were quick and efficient!

June 1, 2025

Very impressed with Dr Austin. Also Brianna was very pleasant. Good experience.

June 1, 2025

This facility had computer check in so there was no interaction with front office personnel.

June 2, 2025

My first time visiting and my treatment was excellent. No complaints at all. I felt confident and comfortable with my treatment. Keep up the great work!

June 4, 2025

Dr Austin, Ms Karen, and Ms Ashley were all incredibly kind, patient, and attentive to my son and did a great job explaining each step of the process for his medical care to him in a way he could understand. Thank you all so much!!

June 4, 2025

All OK

June 8, 2025

It was a great experience. If I ever have to go again I will visit this facility Dr Austin was wonderful and explained what was going on. He listened to everything I was saying.

June 8, 2025

The staff was communicative and engaging. They performed their duties quickly and efficiently, but continued in small talk with me which helped me relax. Dr. Austin was friendly (not in a hurry) and informative about my injury. All in all, I was given excellent care.

June 9, 2025

Sharing a room is not good. Especially loud TV.

June 11, 2025

If it wasn't for Dr. Austin recommending we go to the ER then I don't think we would have caught my son's illness before it progressed. I went to Kennestone Pediatric ER, where the level of care was beyond my expectations

June 11, 2025

Overall, I really like WellSTAR Urgent Care. I've had some good experiences there in the past. Initially, though, when I walked in, I had accidentally entered my son's birthday incorrectly doing the online check-in, and the lady at the desk seemed confused as to how to fix that without trying to make me go all the way through the entire process again. And then even after I went through the entire process, the birth date was still incorrect, and it took a long time And she just seemed confused. And then the nurses were wonderful, no problems. The provider was very friendly and nice and seemed knowledgeable. But he did incorrectly diagnose my son with mumps when he had swollen lymph nodes and not salivary glands. And so I ended up taking him to his pediatrician the next day and she sent us to CHOA to get treated for an infection in his lymph nodes.

June 12, 2025

I liked the doctor very much. The diagnosis was correct. The treatment was very good and I was very pleased.

June 14, 2025

They was nice and helpful and joked around, They have good sense humor. I love it !!!

June 15, 2025

Very comfortable with all the staff

June 17, 2025

Always have a great experience with this location. Very friendly and efficient. Good bed side manner and genuine care about their patients.

June 19, 2025

Everyone was great from the nurse I saw first to the doctor

June 25, 2025

The lady at the front desk was really nice. She doesn't remember me, but she is always super nice when I visit. The doctor was very nice too. It was our first time meeting him.

June 25, 2025

Dr Austin had the additional knowledge to identify my skin problem. We truly appreciate his kindness and expertise.

July 2, 2025

Had a great experience! Thank you.

July 2, 2025

Fast, courteous, professional team.

July 3, 2025

So thankful I chose this facility for my immediate health need. Thankful for Dr. Austin who genuinely listened to my concerns and provided the right treatment for my medical condition. I am on my way to recovery. Thank you!

July 3, 2025