Matthew Austin, MD

While the doctor was great, very professional, friendly, and demonstrated a genuine interest and concern in providing me with the very best assistance for my issue, I feel the rest of the staff could have done more to try and convey a friendlier atmosphere and also make an effort to keep you apprised as to why there is an extended delay in wait time from the initially provided time! People tend to have far more patience if they are kept up to date, opposed to no updates at all during their extended wait times!!

November 29, 2023

Professional and caring doctor and nurses.

November 29, 2023

Good experience and considering it was a holiday weekend the wait wasn't too bad.

November 29, 2023

Had a nurse call follow up call three days later. Still no test results from the culture (did not even look for results) and told him I was no better and he just said ok come back if you are not feeling better in a few days. Not helpful to even get that call. Still the same shape as before I went.

November 29, 2023

Then doctor was very knowledgable and put me at ease quickly

November 29, 2023

Excellent service. DR Austin listened to problems and helped me try to get well..He said if I didn't get well..Need to come back

November 29, 2023

I went in with a myriad of symptoms, barely able to walk and feeling awful. After a quick exam I was told it was a virus and to ride it out. No flu test, no covid test, nothing.

November 29, 2023

Every time I come in for a problem, I leave and get worse. Or other symptoms start. Then I'm always back again. I never seem to get the problem resolved in one visit. This weekend, I'm traveling and at an out of network facility.

November 26, 2023

Really kind staff

November 22, 2023

Everyone was courteous and efficient. Very pleasant experience

November 22, 2023

Providers do not need to be over reliant on COVID / FLU test. COVID Test was already laying out on the counter before I ever enter the exam room or even spoke to anyone about my symptoms. The Nurse appeared to become offended and snarky when I refused to take a COVID test. Then she stated "well I'm just telling you the provider is going to want a test." It seems the younger less experienced medical professionals default to "COVID" rather than listening to their patients and their symptoms. It's no secret and well documented that the COVID tests are largely inaccurate. So, why use them. It is also well documented that there have been financial incentives for COVID diagnosis & treatments.

November 28, 2023

My doctor was great! He listened, checked all my symptoms and explained my care instructions. I appreciated he did not seemed rushed at all. Thank you Dr. Austin:)

November 18, 2023

the attending doctor diag my problem quickly and he recondmended the solution and it worked

November 17, 2023

I had an issue and passed out after getting treatment from Dr. Austin. All staff were great at treating me and making me feel better before I was able to leave.

November 17, 2023

Dr Austin was very thorough with his assessment and treated my symptoms well. Tammy and Shaketia were also great during the rooming process and did a good job starting my IV

November 16, 2023

Thank you

November 16, 2023

Excellent. Dr was great ! Staff excellent

November 11, 2023

Very patient doctor who answered all my questions clearly.

November 4, 2023

The lady at the front desk was very concerned and helpful. I have forgotten her name.

November 4, 2023

Dr Austin, took an exceptional interest in my treatment. It was a delight to have a provider that seemed to really care for his patients

November 3, 2023

Everyone was courteous and prompt. Great environment.

November 3, 2023

All the staff are great. If I get sick again I will be back. May God bless each one of you..

November 4, 2023

Dr Austin was phenomenal and Katrina is loving and caring

November 3, 2023

A great experience and I would definitely go back if I have another problem in the future.

November 2, 2023

Like all medical services it takes way too long to get information. it took about 45 minutes to see the doctor to get results. the total time was 45 minutes. i like the dior and staff. there needs to be stufy made on how to cut time for patient's stay in urge care.

November 2, 2023

I have always had a good experience with Wellstar. This time was no exception.

November 2, 2023

A long wait.

October 25, 2023

Very informative staff, professional, and genuinely concerned about my well being. Doctor took the time to explain symptoms, possibilities, and future possible options if the symptoms continued. Very informative, very helpful.

October 20, 2023

Very caring Staff took time to explain to my Grandson

October 19, 2023

Dr Austin was very caring

October 18, 2023

While the doctor was great, very professional, friendly, and demonstrated a genuine interest and concern in providing me with the very best assistance for my issue, I feel the rest of the staff could have done more to try and convey a friendlier atmosphere and also make an effort to keep you apprised as to why there is an extended delay in wait time from the initially provided time! People tend to have far more patience if they are kept up to date, opposed to no updates at all during their extended wait times!!

November 29, 2023

Professional and caring doctor and nurses.

November 29, 2023

Good experience and considering it was a holiday weekend the wait wasn't too bad.

November 29, 2023

Had a nurse call follow up call three days later. Still no test results from the culture (did not even look for results) and told him I was no better and he just said ok come back if you are not feeling better in a few days. Not helpful to even get that call. Still the same shape as before I went.

November 29, 2023

Excellent service. DR Austin listened to problems and helped me try to get well..He said if I didn't get well..Need to come back

November 29, 2023

Really kind staff

November 22, 2023

Everyone was courteous and efficient. Very pleasant experience

November 22, 2023

My doctor was great! He listened, checked all my symptoms and explained my care instructions. I appreciated he did not seemed rushed at all. Thank you Dr. Austin:)

November 18, 2023

the attending doctor diag my problem quickly and he recondmended the solution and it worked

November 17, 2023

I had an issue and passed out after getting treatment from Dr. Austin. All staff were great at treating me and making me feel better before I was able to leave.

November 17, 2023

Dr Austin was very thorough with his assessment and treated my symptoms well. Tammy and Shaketia were also great during the rooming process and did a good job starting my IV

November 16, 2023

Thank you

November 16, 2023

Excellent. Dr was great ! Staff excellent

November 11, 2023

Very patient doctor who answered all my questions clearly.

November 4, 2023

The lady at the front desk was very concerned and helpful. I have forgotten her name.

November 4, 2023

Dr Austin, took an exceptional interest in my treatment. It was a delight to have a provider that seemed to really care for his patients

November 3, 2023

Everyone was courteous and prompt. Great environment.

November 3, 2023

All the staff are great. If I get sick again I will be back. May God bless each one of you..

November 4, 2023

Dr Austin was phenomenal and Katrina is loving and caring

November 3, 2023

A great experience and I would definitely go back if I have another problem in the future.

November 2, 2023

Like all medical services it takes way too long to get information. it took about 45 minutes to see the doctor to get results. the total time was 45 minutes. i like the dior and staff. there needs to be stufy made on how to cut time for patient's stay in urge care.

November 2, 2023

I have always had a good experience with Wellstar. This time was no exception.

November 2, 2023

A long wait.

October 25, 2023

Very informative staff, professional, and genuinely concerned about my well being. Doctor took the time to explain symptoms, possibilities, and future possible options if the symptoms continued. Very informative, very helpful.

October 20, 2023

Very caring Staff took time to explain to my Grandson

October 19, 2023

Dr Austin was very caring

October 18, 2023

Then doctor was very knowledgable and put me at ease quickly

November 29, 2023

I went in with a myriad of symptoms, barely able to walk and feeling awful. After a quick exam I was told it was a virus and to ride it out. No flu test, no covid test, nothing.

November 29, 2023

Every time I come in for a problem, I leave and get worse. Or other symptoms start. Then I'm always back again. I never seem to get the problem resolved in one visit. This weekend, I'm traveling and at an out of network facility.

November 26, 2023

Providers do not need to be over reliant on COVID / FLU test. COVID Test was already laying out on the counter before I ever enter the exam room or even spoke to anyone about my symptoms. The Nurse appeared to become offended and snarky when I refused to take a COVID test. Then she stated "well I'm just telling you the provider is going to want a test." It seems the younger less experienced medical professionals default to "COVID" rather than listening to their patients and their symptoms. It's no secret and well documented that the COVID tests are largely inaccurate. So, why use them. It is also well documented that there have been financial incentives for COVID diagnosis & treatments.

November 28, 2023

Every time I come in for a problem, I leave and get worse. Or other symptoms start. Then I'm always back again. I never seem to get the problem resolved in one visit. This weekend, I'm traveling and at an out of network facility.

November 26, 2023

Providers do not need to be over reliant on COVID / FLU test. COVID Test was already laying out on the counter before I ever enter the exam room or even spoke to anyone about my symptoms. The Nurse appeared to become offended and snarky when I refused to take a COVID test. Then she stated "well I'm just telling you the provider is going to want a test." It seems the younger less experienced medical professionals default to "COVID" rather than listening to their patients and their symptoms. It's no secret and well documented that the COVID tests are largely inaccurate. So, why use them. It is also well documented that there have been financial incentives for COVID diagnosis & treatments.

November 28, 2023

Then doctor was very knowledgable and put me at ease quickly

November 29, 2023

I went in with a myriad of symptoms, barely able to walk and feeling awful. After a quick exam I was told it was a virus and to ride it out. No flu test, no covid test, nothing.

November 29, 2023

While the doctor was great, very professional, friendly, and demonstrated a genuine interest and concern in providing me with the very best assistance for my issue, I feel the rest of the staff could have done more to try and convey a friendlier atmosphere and also make an effort to keep you apprised as to why there is an extended delay in wait time from the initially provided time! People tend to have far more patience if they are kept up to date, opposed to no updates at all during their extended wait times!!

November 29, 2023

Professional and caring doctor and nurses.

November 29, 2023

Good experience and considering it was a holiday weekend the wait wasn't too bad.

November 29, 2023

Had a nurse call follow up call three days later. Still no test results from the culture (did not even look for results) and told him I was no better and he just said ok come back if you are not feeling better in a few days. Not helpful to even get that call. Still the same shape as before I went.

November 29, 2023

Excellent service. DR Austin listened to problems and helped me try to get well..He said if I didn't get well..Need to come back

November 29, 2023

Really kind staff

November 22, 2023

Everyone was courteous and efficient. Very pleasant experience

November 22, 2023

My doctor was great! He listened, checked all my symptoms and explained my care instructions. I appreciated he did not seemed rushed at all. Thank you Dr. Austin:)

November 18, 2023

the attending doctor diag my problem quickly and he recondmended the solution and it worked

November 17, 2023

I had an issue and passed out after getting treatment from Dr. Austin. All staff were great at treating me and making me feel better before I was able to leave.

November 17, 2023

Dr Austin was very thorough with his assessment and treated my symptoms well. Tammy and Shaketia were also great during the rooming process and did a good job starting my IV

November 16, 2023

Thank you

November 16, 2023

Excellent. Dr was great ! Staff excellent

November 11, 2023

Very patient doctor who answered all my questions clearly.

November 4, 2023

The lady at the front desk was very concerned and helpful. I have forgotten her name.

November 4, 2023

Dr Austin, took an exceptional interest in my treatment. It was a delight to have a provider that seemed to really care for his patients

November 3, 2023

Everyone was courteous and prompt. Great environment.

November 3, 2023

All the staff are great. If I get sick again I will be back. May God bless each one of you..

November 4, 2023

Dr Austin was phenomenal and Katrina is loving and caring

November 3, 2023

A great experience and I would definitely go back if I have another problem in the future.

November 2, 2023

Like all medical services it takes way too long to get information. it took about 45 minutes to see the doctor to get results. the total time was 45 minutes. i like the dior and staff. there needs to be stufy made on how to cut time for patient's stay in urge care.

November 2, 2023

I have always had a good experience with Wellstar. This time was no exception.

November 2, 2023

A long wait.

October 25, 2023

Very informative staff, professional, and genuinely concerned about my well being. Doctor took the time to explain symptoms, possibilities, and future possible options if the symptoms continued. Very informative, very helpful.

October 20, 2023

Very caring Staff took time to explain to my Grandson

October 19, 2023

Dr Austin was very caring

October 18, 2023

Good experience and considering it was a holiday weekend the wait wasn't too bad.

November 29, 2023

While the doctor was great, very professional, friendly, and demonstrated a genuine interest and concern in providing me with the very best assistance for my issue, I feel the rest of the staff could have done more to try and convey a friendlier atmosphere and also make an effort to keep you apprised as to why there is an extended delay in wait time from the initially provided time! People tend to have far more patience if they are kept up to date, opposed to no updates at all during their extended wait times!!

November 29, 2023

Had a nurse call follow up call three days later. Still no test results from the culture (did not even look for results) and told him I was no better and he just said ok come back if you are not feeling better in a few days. Not helpful to even get that call. Still the same shape as before I went.

November 29, 2023

Then doctor was very knowledgable and put me at ease quickly

November 29, 2023

Excellent service. DR Austin listened to problems and helped me try to get well..He said if I didn't get well..Need to come back

November 29, 2023

Professional and caring doctor and nurses.

November 29, 2023

I went in with a myriad of symptoms, barely able to walk and feeling awful. After a quick exam I was told it was a virus and to ride it out. No flu test, no covid test, nothing.

November 29, 2023

Providers do not need to be over reliant on COVID / FLU test. COVID Test was already laying out on the counter before I ever enter the exam room or even spoke to anyone about my symptoms. The Nurse appeared to become offended and snarky when I refused to take a COVID test. Then she stated "well I'm just telling you the provider is going to want a test." It seems the younger less experienced medical professionals default to "COVID" rather than listening to their patients and their symptoms. It's no secret and well documented that the COVID tests are largely inaccurate. So, why use them. It is also well documented that there have been financial incentives for COVID diagnosis & treatments.

November 28, 2023

Every time I come in for a problem, I leave and get worse. Or other symptoms start. Then I'm always back again. I never seem to get the problem resolved in one visit. This weekend, I'm traveling and at an out of network facility.

November 26, 2023

Really kind staff

November 22, 2023

Everyone was courteous and efficient. Very pleasant experience

November 22, 2023

My doctor was great! He listened, checked all my symptoms and explained my care instructions. I appreciated he did not seemed rushed at all. Thank you Dr. Austin:)

November 18, 2023

the attending doctor diag my problem quickly and he recondmended the solution and it worked

November 17, 2023

I had an issue and passed out after getting treatment from Dr. Austin. All staff were great at treating me and making me feel better before I was able to leave.

November 17, 2023

Dr Austin was very thorough with his assessment and treated my symptoms well. Tammy and Shaketia were also great during the rooming process and did a good job starting my IV

November 16, 2023

Thank you

November 16, 2023

Excellent. Dr was great ! Staff excellent

November 11, 2023

Very patient doctor who answered all my questions clearly.

November 4, 2023

All the staff are great. If I get sick again I will be back. May God bless each one of you..

November 4, 2023

The lady at the front desk was very concerned and helpful. I have forgotten her name.

November 4, 2023

Dr Austin, took an exceptional interest in my treatment. It was a delight to have a provider that seemed to really care for his patients

November 3, 2023

Dr Austin was phenomenal and Katrina is loving and caring

November 3, 2023

Everyone was courteous and prompt. Great environment.

November 3, 2023

A great experience and I would definitely go back if I have another problem in the future.

November 2, 2023

Like all medical services it takes way too long to get information. it took about 45 minutes to see the doctor to get results. the total time was 45 minutes. i like the dior and staff. there needs to be stufy made on how to cut time for patient's stay in urge care.

November 2, 2023

I have always had a good experience with Wellstar. This time was no exception.

November 2, 2023

A long wait.

October 25, 2023

Very informative staff, professional, and genuinely concerned about my well being. Doctor took the time to explain symptoms, possibilities, and future possible options if the symptoms continued. Very informative, very helpful.

October 20, 2023

Very caring Staff took time to explain to my Grandson

October 19, 2023

Dr Austin was very caring

October 18, 2023

Dr Austin was very caring

October 18, 2023

Very caring Staff took time to explain to my Grandson

October 19, 2023

Very informative staff, professional, and genuinely concerned about my well being. Doctor took the time to explain symptoms, possibilities, and future possible options if the symptoms continued. Very informative, very helpful.

October 20, 2023

A long wait.

October 25, 2023

I have always had a good experience with Wellstar. This time was no exception.

November 2, 2023

Like all medical services it takes way too long to get information. it took about 45 minutes to see the doctor to get results. the total time was 45 minutes. i like the dior and staff. there needs to be stufy made on how to cut time for patient's stay in urge care.

November 2, 2023

A great experience and I would definitely go back if I have another problem in the future.

November 2, 2023

Everyone was courteous and prompt. Great environment.

November 3, 2023

Dr Austin was phenomenal and Katrina is loving and caring

November 3, 2023

Dr Austin, took an exceptional interest in my treatment. It was a delight to have a provider that seemed to really care for his patients

November 3, 2023

The lady at the front desk was very concerned and helpful. I have forgotten her name.

November 4, 2023

All the staff are great. If I get sick again I will be back. May God bless each one of you..

November 4, 2023

Very patient doctor who answered all my questions clearly.

November 4, 2023

Excellent. Dr was great ! Staff excellent

November 11, 2023

Thank you

November 16, 2023

Dr Austin was very thorough with his assessment and treated my symptoms well. Tammy and Shaketia were also great during the rooming process and did a good job starting my IV

November 16, 2023

I had an issue and passed out after getting treatment from Dr. Austin. All staff were great at treating me and making me feel better before I was able to leave.

November 17, 2023

the attending doctor diag my problem quickly and he recondmended the solution and it worked

November 17, 2023

My doctor was great! He listened, checked all my symptoms and explained my care instructions. I appreciated he did not seemed rushed at all. Thank you Dr. Austin:)

November 18, 2023

Really kind staff

November 22, 2023

Everyone was courteous and efficient. Very pleasant experience

November 22, 2023

Every time I come in for a problem, I leave and get worse. Or other symptoms start. Then I'm always back again. I never seem to get the problem resolved in one visit. This weekend, I'm traveling and at an out of network facility.

November 26, 2023

Providers do not need to be over reliant on COVID / FLU test. COVID Test was already laying out on the counter before I ever enter the exam room or even spoke to anyone about my symptoms. The Nurse appeared to become offended and snarky when I refused to take a COVID test. Then she stated "well I'm just telling you the provider is going to want a test." It seems the younger less experienced medical professionals default to "COVID" rather than listening to their patients and their symptoms. It's no secret and well documented that the COVID tests are largely inaccurate. So, why use them. It is also well documented that there have been financial incentives for COVID diagnosis & treatments.

November 28, 2023

I went in with a myriad of symptoms, barely able to walk and feeling awful. After a quick exam I was told it was a virus and to ride it out. No flu test, no covid test, nothing.

November 29, 2023

Professional and caring doctor and nurses.

November 29, 2023

Then doctor was very knowledgable and put me at ease quickly

November 29, 2023

Excellent service. DR Austin listened to problems and helped me try to get well..He said if I didn't get well..Need to come back

November 29, 2023

While the doctor was great, very professional, friendly, and demonstrated a genuine interest and concern in providing me with the very best assistance for my issue, I feel the rest of the staff could have done more to try and convey a friendlier atmosphere and also make an effort to keep you apprised as to why there is an extended delay in wait time from the initially provided time! People tend to have far more patience if they are kept up to date, opposed to no updates at all during their extended wait times!!

November 29, 2023

Had a nurse call follow up call three days later. Still no test results from the culture (did not even look for results) and told him I was no better and he just said ok come back if you are not feeling better in a few days. Not helpful to even get that call. Still the same shape as before I went.

November 29, 2023

Good experience and considering it was a holiday weekend the wait wasn't too bad.

November 29, 2023