Juan Franco, MD
Specialties
Internal Medicine
Education & Training
Doctor of Medicine
Juan Franco, MD
Internist with Wellstar since 2000.
Specialties
Internal Medicine
Education & Training
Doctor of Medicine
Office Locations
Expertise
About Juan Franco, MD
Specialties
- Internal Medicine
Education & Training
- University of North Carolina at Chapel Hill
Degree
- Doctor of Medicine
Residency
- Baylor College of Medicine
Certifications
- American Board of Internal Medicine
Hospital Affiliations
- Wellstar Cobb Hospital
Languages spoken
- English
- Spanish
Common Treatments, Conditions, and Procedures
- Anemia
- COPD
- Gastrointestinal Problem
- High Blood Pressure
- High Cholesterol
- Immunization
- Men's Health
- Obesity
- Sleep Apnea
- Stop Smoking
- Strep Throat
- Urinary Tract Infection (UTI)
Patient Reviews
Overall patient rating
4.7Based on 775 patient ratings
- I'd recommend this provider to family and friends
-
- I'd recommend this practice to family and friends
-
- Listened to me carefully
-
- Shared the right amount of information
-
- Earned my trust
-
All reviews have been submitted by patients after seeing the provider.For more information about the review system, check out this Learn more about our review system.
Patient Reviews
5
Great doctor and staff!
October 11, 2025
4
Scheduling the appointment and dealing with the front office staff was horrendous. They were argumentative and rude. I have been a patient here for 20 years plus, and I really like Dr. Franco. I don't know if I can handle the lack of professionalism and respect from the front office of staff. Just downright unacceptable.
October 10, 2025
5
Dr Franco has been my doctor for several years. I would not go to anyone else for my care. He has (and entire staff is absolutely PERFECT) He and staff have a 10 star rating in my book.
October 3, 2025
5
Excellent Dr., very attentive, very efficient.
October 1, 2025
5
The not-so-good assistant chewed gum non-stop and talked on the phone with another person.
October 1, 2025
5
Very nice performance, everyone was just doing everything right..
September 29, 2025
5
My experience was excellent. Dr. Franco is a doctor who knows how to communicate with his patients. I recommend him 100%. Excellent, in my opinion.
October 1, 2025
5
Dr. Franco is amazing! He always takes time to address all of my concerns. He truly cares about me and my health. I look forward to our visits.
September 28, 2025
5
The doctor inspires confidence in me.
September 27, 2025
5
Yes, everything was great. Great customer service from the front desk all the way back to Dr. Franco. Lab, everything. Everybody was very professional, very knowledgeable, very friendly. Just great customer service all the way around. Great experience.
September 27, 2025
5
Been coming here 25 years they are all the best ever
September 26, 2025
5
Dr. Franco is an excellent doctor with professionalism and knows how to listen and is very attentive, simple and very kind.
September 26, 2025
5
Good staff and great service
October 2, 2025
5
I can only thank the staff, especially Dr. Franco, for their attentiveness and understanding. He is very professional and makes me feel comfortable and confident.
September 24, 2025
5
Dr Franco listened carefully to my concerns and gave me some excellent suggestions plus administered correct medication for my condition. He has my full confidence
September 21, 2025
5
I was a great experience!
September 18, 2025
5
De Franco is a very attentive physician
September 14, 2025
5
I have an excellent provider that listens and very helpful. The staff are equally friendly
September 13, 2025
4
Always a good experience at Wellstar Primary Care in Austell. ?
September 13, 2025
5
All the staff were very friendly and professional.
September 11, 2025
5
Dr. Franco is a very cordial, friendly, respectful, and highly professional person. Our experience with him and all the staff at the center has been extraordinary. We will remember them all over the world.
September 11, 2025
5
I have referred several patients to this practice. Love Dr Franco. He is the best
September 10, 2025
5
The care I receive has been consistently excellent for 20 years!
September 6, 2025
5
From the front office to the nurse to Dr. Franco- all comfortable and reassuring. Thank you!
September 6, 2025
5
The doctor was very approachable. I would highly recommend her
September 6, 2025
5
a wonderful doctor
September 6, 2025
5
Dr. Franco Is The Best Primary Care Doctor I Have Ever Had. He Has Been My Doctor Since 2010
September 2, 2025
5
Lab and/or office staff needs to pay more attention to the condition of the bathrooms. The one used for lab patients in the front had no toilet paper and no hand paper! When asked to provide a urine sample, there were dry stains (rings of the container) of previous urine samples on the rolling cart. Lab technicians are not customer service oriented. I specified I was allergic to adhesive tape and was informed "that's all we have". It was never like this before. When I insisted of my allergy, all of a sudden, she found a solution. But they are never courteous. They make you feel like you are bothering them. Previous visit, they skipped my name, and I waited for about an hour before they called me. This is not the Wellstar culture I am used to. Thank you.
September 1, 2025
5
Dr. Franco was very good, thank you.
August 31, 2025
5
Dr. Franco and the girls are kind, professional and thorough. Dr. Franco listens to you closely and takes all into consideration. Definitely a good group of folks there.
August 29, 2025
5
Great doctor and staff!
October 11, 2025
5
Dr Franco has been my doctor for several years. I would not go to anyone else for my care. He has (and entire staff is absolutely PERFECT) He and staff have a 10 star rating in my book.
October 3, 2025
5
Excellent Dr., very attentive, very efficient.
October 1, 2025
5
The not-so-good assistant chewed gum non-stop and talked on the phone with another person.
October 1, 2025
5
Very nice performance, everyone was just doing everything right..
September 29, 2025
5
My experience was excellent. Dr. Franco is a doctor who knows how to communicate with his patients. I recommend him 100%. Excellent, in my opinion.
October 1, 2025
5
Dr. Franco is amazing! He always takes time to address all of my concerns. He truly cares about me and my health. I look forward to our visits.
September 28, 2025
5
The doctor inspires confidence in me.
September 27, 2025
5
Yes, everything was great. Great customer service from the front desk all the way back to Dr. Franco. Lab, everything. Everybody was very professional, very knowledgeable, very friendly. Just great customer service all the way around. Great experience.
September 27, 2025
5
Been coming here 25 years they are all the best ever
September 26, 2025
5
Dr. Franco is an excellent doctor with professionalism and knows how to listen and is very attentive, simple and very kind.
September 26, 2025
5
Good staff and great service
October 2, 2025
5
I can only thank the staff, especially Dr. Franco, for their attentiveness and understanding. He is very professional and makes me feel comfortable and confident.
September 24, 2025
5
Dr Franco listened carefully to my concerns and gave me some excellent suggestions plus administered correct medication for my condition. He has my full confidence
September 21, 2025
5
I was a great experience!
September 18, 2025
5
De Franco is a very attentive physician
September 14, 2025
5
I have an excellent provider that listens and very helpful. The staff are equally friendly
September 13, 2025
5
All the staff were very friendly and professional.
September 11, 2025
5
Dr. Franco is a very cordial, friendly, respectful, and highly professional person. Our experience with him and all the staff at the center has been extraordinary. We will remember them all over the world.
September 11, 2025
5
I have referred several patients to this practice. Love Dr Franco. He is the best
September 10, 2025
5
The care I receive has been consistently excellent for 20 years!
September 6, 2025
5
From the front office to the nurse to Dr. Franco- all comfortable and reassuring. Thank you!
September 6, 2025
5
The doctor was very approachable. I would highly recommend her
September 6, 2025
5
a wonderful doctor
September 6, 2025
5
Dr. Franco Is The Best Primary Care Doctor I Have Ever Had. He Has Been My Doctor Since 2010
September 2, 2025
5
Lab and/or office staff needs to pay more attention to the condition of the bathrooms. The one used for lab patients in the front had no toilet paper and no hand paper! When asked to provide a urine sample, there were dry stains (rings of the container) of previous urine samples on the rolling cart. Lab technicians are not customer service oriented. I specified I was allergic to adhesive tape and was informed "that's all we have". It was never like this before. When I insisted of my allergy, all of a sudden, she found a solution. But they are never courteous. They make you feel like you are bothering them. Previous visit, they skipped my name, and I waited for about an hour before they called me. This is not the Wellstar culture I am used to. Thank you.
September 1, 2025
5
Dr. Franco was very good, thank you.
August 31, 2025
5
Dr. Franco and the girls are kind, professional and thorough. Dr. Franco listens to you closely and takes all into consideration. Definitely a good group of folks there.
August 29, 2025
4
Scheduling the appointment and dealing with the front office staff was horrendous. They were argumentative and rude. I have been a patient here for 20 years plus, and I really like Dr. Franco. I don't know if I can handle the lack of professionalism and respect from the front office of staff. Just downright unacceptable.
October 10, 2025
4
Always a good experience at Wellstar Primary Care in Austell. ?
September 13, 2025
4
Scheduling the appointment and dealing with the front office staff was horrendous. They were argumentative and rude. I have been a patient here for 20 years plus, and I really like Dr. Franco. I don't know if I can handle the lack of professionalism and respect from the front office of staff. Just downright unacceptable.
October 10, 2025
4
Always a good experience at Wellstar Primary Care in Austell. ?
September 13, 2025
5
Great doctor and staff!
October 11, 2025
5
Dr Franco has been my doctor for several years. I would not go to anyone else for my care. He has (and entire staff is absolutely PERFECT) He and staff have a 10 star rating in my book.
October 3, 2025
5
Excellent Dr., very attentive, very efficient.
October 1, 2025
5
The not-so-good assistant chewed gum non-stop and talked on the phone with another person.
October 1, 2025
5
Very nice performance, everyone was just doing everything right..
September 29, 2025
5
My experience was excellent. Dr. Franco is a doctor who knows how to communicate with his patients. I recommend him 100%. Excellent, in my opinion.
October 1, 2025
5
Dr. Franco is amazing! He always takes time to address all of my concerns. He truly cares about me and my health. I look forward to our visits.
September 28, 2025
5
The doctor inspires confidence in me.
September 27, 2025
5
Yes, everything was great. Great customer service from the front desk all the way back to Dr. Franco. Lab, everything. Everybody was very professional, very knowledgeable, very friendly. Just great customer service all the way around. Great experience.
September 27, 2025
5
Been coming here 25 years they are all the best ever
September 26, 2025
5
Dr. Franco is an excellent doctor with professionalism and knows how to listen and is very attentive, simple and very kind.
September 26, 2025
5
Good staff and great service
October 2, 2025
5
I can only thank the staff, especially Dr. Franco, for their attentiveness and understanding. He is very professional and makes me feel comfortable and confident.
September 24, 2025
5
Dr Franco listened carefully to my concerns and gave me some excellent suggestions plus administered correct medication for my condition. He has my full confidence
September 21, 2025
5
I was a great experience!
September 18, 2025
5
De Franco is a very attentive physician
September 14, 2025
5
I have an excellent provider that listens and very helpful. The staff are equally friendly
September 13, 2025
5
All the staff were very friendly and professional.
September 11, 2025
5
Dr. Franco is a very cordial, friendly, respectful, and highly professional person. Our experience with him and all the staff at the center has been extraordinary. We will remember them all over the world.
September 11, 2025
5
I have referred several patients to this practice. Love Dr Franco. He is the best
September 10, 2025
5
The care I receive has been consistently excellent for 20 years!
September 6, 2025
5
From the front office to the nurse to Dr. Franco- all comfortable and reassuring. Thank you!
September 6, 2025
5
The doctor was very approachable. I would highly recommend her
September 6, 2025
5
a wonderful doctor
September 6, 2025
5
Dr. Franco Is The Best Primary Care Doctor I Have Ever Had. He Has Been My Doctor Since 2010
September 2, 2025
5
Lab and/or office staff needs to pay more attention to the condition of the bathrooms. The one used for lab patients in the front had no toilet paper and no hand paper! When asked to provide a urine sample, there were dry stains (rings of the container) of previous urine samples on the rolling cart. Lab technicians are not customer service oriented. I specified I was allergic to adhesive tape and was informed "that's all we have". It was never like this before. When I insisted of my allergy, all of a sudden, she found a solution. But they are never courteous. They make you feel like you are bothering them. Previous visit, they skipped my name, and I waited for about an hour before they called me. This is not the Wellstar culture I am used to. Thank you.
September 1, 2025
5
Dr. Franco was very good, thank you.
August 31, 2025
5
Dr. Franco and the girls are kind, professional and thorough. Dr. Franco listens to you closely and takes all into consideration. Definitely a good group of folks there.
August 29, 2025
5
Great doctor and staff!
October 11, 2025
4
Scheduling the appointment and dealing with the front office staff was horrendous. They were argumentative and rude. I have been a patient here for 20 years plus, and I really like Dr. Franco. I don't know if I can handle the lack of professionalism and respect from the front office of staff. Just downright unacceptable.
October 10, 2025
5
Dr Franco has been my doctor for several years. I would not go to anyone else for my care. He has (and entire staff is absolutely PERFECT) He and staff have a 10 star rating in my book.
October 3, 2025
5
Good staff and great service
October 2, 2025
5
Excellent Dr., very attentive, very efficient.
October 1, 2025
5
The not-so-good assistant chewed gum non-stop and talked on the phone with another person.
October 1, 2025
5
My experience was excellent. Dr. Franco is a doctor who knows how to communicate with his patients. I recommend him 100%. Excellent, in my opinion.
October 1, 2025
5
Very nice performance, everyone was just doing everything right..
September 29, 2025
5
Dr. Franco is amazing! He always takes time to address all of my concerns. He truly cares about me and my health. I look forward to our visits.
September 28, 2025
5
The doctor inspires confidence in me.
September 27, 2025
5
Yes, everything was great. Great customer service from the front desk all the way back to Dr. Franco. Lab, everything. Everybody was very professional, very knowledgeable, very friendly. Just great customer service all the way around. Great experience.
September 27, 2025
5
Been coming here 25 years they are all the best ever
September 26, 2025
5
Dr. Franco is an excellent doctor with professionalism and knows how to listen and is very attentive, simple and very kind.
September 26, 2025
5
I can only thank the staff, especially Dr. Franco, for their attentiveness and understanding. He is very professional and makes me feel comfortable and confident.
September 24, 2025
5
Dr Franco listened carefully to my concerns and gave me some excellent suggestions plus administered correct medication for my condition. He has my full confidence
September 21, 2025
5
I was a great experience!
September 18, 2025
5
De Franco is a very attentive physician
September 14, 2025
5
I have an excellent provider that listens and very helpful. The staff are equally friendly
September 13, 2025
4
Always a good experience at Wellstar Primary Care in Austell. ?
September 13, 2025
5
Dr. Franco is a very cordial, friendly, respectful, and highly professional person. Our experience with him and all the staff at the center has been extraordinary. We will remember them all over the world.
September 11, 2025
5
All the staff were very friendly and professional.
September 11, 2025
5
I have referred several patients to this practice. Love Dr Franco. He is the best
September 10, 2025
5
The care I receive has been consistently excellent for 20 years!
September 6, 2025
5
From the front office to the nurse to Dr. Franco- all comfortable and reassuring. Thank you!
September 6, 2025
5
The doctor was very approachable. I would highly recommend her
September 6, 2025
5
a wonderful doctor
September 6, 2025
5
Dr. Franco Is The Best Primary Care Doctor I Have Ever Had. He Has Been My Doctor Since 2010
September 2, 2025
5
Lab and/or office staff needs to pay more attention to the condition of the bathrooms. The one used for lab patients in the front had no toilet paper and no hand paper! When asked to provide a urine sample, there were dry stains (rings of the container) of previous urine samples on the rolling cart. Lab technicians are not customer service oriented. I specified I was allergic to adhesive tape and was informed "that's all we have". It was never like this before. When I insisted of my allergy, all of a sudden, she found a solution. But they are never courteous. They make you feel like you are bothering them. Previous visit, they skipped my name, and I waited for about an hour before they called me. This is not the Wellstar culture I am used to. Thank you.
September 1, 2025
5
Dr. Franco was very good, thank you.
August 31, 2025
5
Dr. Franco and the girls are kind, professional and thorough. Dr. Franco listens to you closely and takes all into consideration. Definitely a good group of folks there.
August 29, 2025
5
Dr. Franco and the girls are kind, professional and thorough. Dr. Franco listens to you closely and takes all into consideration. Definitely a good group of folks there.
August 29, 2025
5
Dr. Franco was very good, thank you.
August 31, 2025
5
Lab and/or office staff needs to pay more attention to the condition of the bathrooms. The one used for lab patients in the front had no toilet paper and no hand paper! When asked to provide a urine sample, there were dry stains (rings of the container) of previous urine samples on the rolling cart. Lab technicians are not customer service oriented. I specified I was allergic to adhesive tape and was informed "that's all we have". It was never like this before. When I insisted of my allergy, all of a sudden, she found a solution. But they are never courteous. They make you feel like you are bothering them. Previous visit, they skipped my name, and I waited for about an hour before they called me. This is not the Wellstar culture I am used to. Thank you.
September 1, 2025
5
Dr. Franco Is The Best Primary Care Doctor I Have Ever Had. He Has Been My Doctor Since 2010
September 2, 2025
5
a wonderful doctor
September 6, 2025
5
The doctor was very approachable. I would highly recommend her
September 6, 2025
5
From the front office to the nurse to Dr. Franco- all comfortable and reassuring. Thank you!
September 6, 2025
5
The care I receive has been consistently excellent for 20 years!
September 6, 2025
5
I have referred several patients to this practice. Love Dr Franco. He is the best
September 10, 2025
5
All the staff were very friendly and professional.
September 11, 2025
5
Dr. Franco is a very cordial, friendly, respectful, and highly professional person. Our experience with him and all the staff at the center has been extraordinary. We will remember them all over the world.
September 11, 2025
4
Always a good experience at Wellstar Primary Care in Austell. ?
September 13, 2025
5
I have an excellent provider that listens and very helpful. The staff are equally friendly
September 13, 2025
5
De Franco is a very attentive physician
September 14, 2025
5
I was a great experience!
September 18, 2025
5
Dr Franco listened carefully to my concerns and gave me some excellent suggestions plus administered correct medication for my condition. He has my full confidence
September 21, 2025
5
I can only thank the staff, especially Dr. Franco, for their attentiveness and understanding. He is very professional and makes me feel comfortable and confident.
September 24, 2025
5
Dr. Franco is an excellent doctor with professionalism and knows how to listen and is very attentive, simple and very kind.
September 26, 2025
5
Been coming here 25 years they are all the best ever
September 26, 2025
5
Yes, everything was great. Great customer service from the front desk all the way back to Dr. Franco. Lab, everything. Everybody was very professional, very knowledgeable, very friendly. Just great customer service all the way around. Great experience.
September 27, 2025
5
The doctor inspires confidence in me.
September 27, 2025
5
Dr. Franco is amazing! He always takes time to address all of my concerns. He truly cares about me and my health. I look forward to our visits.
September 28, 2025
5
Very nice performance, everyone was just doing everything right..
September 29, 2025
5
My experience was excellent. Dr. Franco is a doctor who knows how to communicate with his patients. I recommend him 100%. Excellent, in my opinion.
October 1, 2025
5
The not-so-good assistant chewed gum non-stop and talked on the phone with another person.
October 1, 2025
5
Excellent Dr., very attentive, very efficient.
October 1, 2025
5
Good staff and great service
October 2, 2025
5
Dr Franco has been my doctor for several years. I would not go to anyone else for my care. He has (and entire staff is absolutely PERFECT) He and staff have a 10 star rating in my book.
October 3, 2025
4
Scheduling the appointment and dealing with the front office staff was horrendous. They were argumentative and rude. I have been a patient here for 20 years plus, and I really like Dr. Franco. I don't know if I can handle the lack of professionalism and respect from the front office of staff. Just downright unacceptable.
October 10, 2025
5
Great doctor and staff!
October 11, 2025
Juan Franco, MD
Internist with Wellstar since 2000
Rating
4.7
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Specialties
Internal Medicine
Education
Doctor of Medicine
Medical School
University of North Carolina at Chapel Hill
Residency
Baylor College of Medicine
Certifications
American Board of Internal Medicine
Spoken Languages
English and Spanish
Hospital Affiliations
Wellstar Cobb Hospital
Office Locations
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www.wellstar.org/physicians/juan-franco-md
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