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Patient Reviews
5
The staff was very kind and attentive.
November 29, 2023
5
Kept me and others informed about delays.
November 29, 2023
5
Everything was very professional and done very well. The only thing that I had to do was to come back to your office to get a CD of the X-ray and I was wondering, could that have been given to me knowing I was going to go follow-up with an orthopedic. Could I have left with that the day that I was seen? Everything else was very good. I just had to make a 2nd trip.
November 17, 2023
5
Excellent compassionate care from each person.
November 16, 2023
5
I thought it was very efficient from when I walked in. I was told how long it would take. The reception told me to sign in she told me it would take a couple of hours. I was able to leave and come back, and not have to sit and I guess essentially waiting room, full of people who may or may not be sick, and I just appreciated being able to leave and come back at the proper time, and getting right in and out. It was very efficient.
November 10, 2023
3
Been here 4-5 times in the last 18 months. EVERY time we wait for an hour minimum after our scheduled appointment. Every time.
November 9, 2023
5
The entire staff put me at ease and we're very concerned about me. I was upset about my swollen knee and they all went out of their way to assure me and calm me down.
November 13, 2023
3
It was probably the most disappointing experience I have had with my mom
November 1, 2023
4
Everyone extremely warm and helpful
October 29, 2023
5
Dr Lee was very professional and helpful
October 26, 2023
5
Crystal and Doctor Lee were amazing!! Very kind and attentive!! So caring! They were also cheerful and welcoming!! Over the top!! Great service!!
October 11, 2023
5
Dr. Lee was very attentive with a great bedside manner!
October 8, 2023
5
The nurse and the doctor were really good with my son. Thank you! He's feeling so much better now.
October 4, 2023
4
Interim stop to ER. It was all good.
September 28, 2023
5
Thank you Dr Lee and RN Heidi- outstanding job and rapport!
September 27, 2023
5
Great
September 20, 2023
5
Dr. Lee was very caring and compassionate
August 24, 2023
5
Dr Lee, and staff were compassionate. I had a good experience. I am grateful for all the care.
August 23, 2023
5
There were open slots on that specific day however the front desk staff did not let us book appointments for the family. They allowed walk in clients who arrived 30 mins after us to book slots at 1 but insisted the only available slot for us was at 4 pm. Did not allow 2 siblings having the same infection to go together. The nurse also did not show much empathy or care, however the daving grace was Dr Lee, who was absolutely EXCELLENT, she has great bedside manner and showed genuine concern for patients. Definitely front desk staff and nurses at this location need better courtesy, diversity and customer service training. We went to East Cobb facility after this visit and had a fantastic experience with front desk staff and nurses. must be just this location. We will not return to this location.
August 19, 2023
3
Even though there was only one other family (of 2) there when we got there, we had to wait several HOURS for an appointment. It seemed slow and cumbersome. There was still no one in the waiting room when we were told to return several hours later. I felt they did all they could do by sending off a sample to be cultured . We heard back from them about the results by the end of the next week.
August 18, 2023
5
The doctor was very kind. I felt all the staff was very professional.
August 17, 2023
5
Everything went ok , I just still have to get better if not I will go back to see the good doctor Lee , she was really nice and helpful, concer ( attention to everyone of my question
August 16, 2023
5
The staff was great!
August 16, 2023
5
I made appt online, showed up 15 min early, was called back to exam rm at appt time. Everything was done efficiently and the diagnosis/tests/treatment were all the right ones in my opinion.
August 16, 2023
5
The staff was very thorough
August 14, 2023
5
Dr. Lee was wonderful and I am feeling much better due to what she prescribed for me.
July 26, 2023
5
My son and I were referred to Kennestone ED, which was the correct call as he was DX with Appendicitis
July 26, 2023
4
They were nice, friendly, helpful , kind
April 26, 2023
5
Always treated very well at this urgent care location.
April 20, 2023
5
Having an appointment made the wait shorter. If I had come in without one it would have been a several hour wait. They saw me fairly quickly and got me several prescriptions for my sinus infection.
April 20, 2023
5
The staff was very kind and attentive.
November 29, 2023
5
Kept me and others informed about delays.
November 29, 2023
5
Everything was very professional and done very well. The only thing that I had to do was to come back to your office to get a CD of the X-ray and I was wondering, could that have been given to me knowing I was going to go follow-up with an orthopedic. Could I have left with that the day that I was seen? Everything else was very good. I just had to make a 2nd trip.
November 17, 2023
5
Excellent compassionate care from each person.
November 16, 2023
5
I thought it was very efficient from when I walked in. I was told how long it would take. The reception told me to sign in she told me it would take a couple of hours. I was able to leave and come back, and not have to sit and I guess essentially waiting room, full of people who may or may not be sick, and I just appreciated being able to leave and come back at the proper time, and getting right in and out. It was very efficient.
November 10, 2023
5
The entire staff put me at ease and we're very concerned about me. I was upset about my swollen knee and they all went out of their way to assure me and calm me down.
November 13, 2023
5
Dr Lee was very professional and helpful
October 26, 2023
5
Crystal and Doctor Lee were amazing!! Very kind and attentive!! So caring! They were also cheerful and welcoming!! Over the top!! Great service!!
October 11, 2023
5
Dr. Lee was very attentive with a great bedside manner!
October 8, 2023
5
The nurse and the doctor were really good with my son. Thank you! He's feeling so much better now.
October 4, 2023
5
Thank you Dr Lee and RN Heidi- outstanding job and rapport!
September 27, 2023
5
Great
September 20, 2023
5
Dr. Lee was very caring and compassionate
August 24, 2023
5
Dr Lee, and staff were compassionate. I had a good experience. I am grateful for all the care.
August 23, 2023
5
There were open slots on that specific day however the front desk staff did not let us book appointments for the family. They allowed walk in clients who arrived 30 mins after us to book slots at 1 but insisted the only available slot for us was at 4 pm. Did not allow 2 siblings having the same infection to go together. The nurse also did not show much empathy or care, however the daving grace was Dr Lee, who was absolutely EXCELLENT, she has great bedside manner and showed genuine concern for patients. Definitely front desk staff and nurses at this location need better courtesy, diversity and customer service training. We went to East Cobb facility after this visit and had a fantastic experience with front desk staff and nurses. must be just this location. We will not return to this location.
August 19, 2023
5
The doctor was very kind. I felt all the staff was very professional.
August 17, 2023
5
Everything went ok , I just still have to get better if not I will go back to see the good doctor Lee , she was really nice and helpful, concer ( attention to everyone of my question
August 16, 2023
5
The staff was great!
August 16, 2023
5
I made appt online, showed up 15 min early, was called back to exam rm at appt time. Everything was done efficiently and the diagnosis/tests/treatment were all the right ones in my opinion.
August 16, 2023
5
The staff was very thorough
August 14, 2023
5
Dr. Lee was wonderful and I am feeling much better due to what she prescribed for me.
July 26, 2023
5
My son and I were referred to Kennestone ED, which was the correct call as he was DX with Appendicitis
July 26, 2023
5
Always treated very well at this urgent care location.
April 20, 2023
5
Having an appointment made the wait shorter. If I had come in without one it would have been a several hour wait. They saw me fairly quickly and got me several prescriptions for my sinus infection.
April 20, 2023
4
Everyone extremely warm and helpful
October 29, 2023
4
Interim stop to ER. It was all good.
September 28, 2023
4
They were nice, friendly, helpful , kind
April 26, 2023
3
Been here 4-5 times in the last 18 months. EVERY time we wait for an hour minimum after our scheduled appointment. Every time.
November 9, 2023
3
It was probably the most disappointing experience I have had with my mom
November 1, 2023
3
Even though there was only one other family (of 2) there when we got there, we had to wait several HOURS for an appointment. It seemed slow and cumbersome. There was still no one in the waiting room when we were told to return several hours later. I felt they did all they could do by sending off a sample to be cultured . We heard back from them about the results by the end of the next week.
August 18, 2023
3
Been here 4-5 times in the last 18 months. EVERY time we wait for an hour minimum after our scheduled appointment. Every time.
November 9, 2023
3
It was probably the most disappointing experience I have had with my mom
November 1, 2023
3
Even though there was only one other family (of 2) there when we got there, we had to wait several HOURS for an appointment. It seemed slow and cumbersome. There was still no one in the waiting room when we were told to return several hours later. I felt they did all they could do by sending off a sample to be cultured . We heard back from them about the results by the end of the next week.
August 18, 2023
4
Everyone extremely warm and helpful
October 29, 2023
4
Interim stop to ER. It was all good.
September 28, 2023
4
They were nice, friendly, helpful , kind
April 26, 2023
5
The staff was very kind and attentive.
November 29, 2023
5
Kept me and others informed about delays.
November 29, 2023
5
Everything was very professional and done very well. The only thing that I had to do was to come back to your office to get a CD of the X-ray and I was wondering, could that have been given to me knowing I was going to go follow-up with an orthopedic. Could I have left with that the day that I was seen? Everything else was very good. I just had to make a 2nd trip.
November 17, 2023
5
Excellent compassionate care from each person.
November 16, 2023
5
I thought it was very efficient from when I walked in. I was told how long it would take. The reception told me to sign in she told me it would take a couple of hours. I was able to leave and come back, and not have to sit and I guess essentially waiting room, full of people who may or may not be sick, and I just appreciated being able to leave and come back at the proper time, and getting right in and out. It was very efficient.
November 10, 2023
5
The entire staff put me at ease and we're very concerned about me. I was upset about my swollen knee and they all went out of their way to assure me and calm me down.
November 13, 2023
5
Dr Lee was very professional and helpful
October 26, 2023
5
Crystal and Doctor Lee were amazing!! Very kind and attentive!! So caring! They were also cheerful and welcoming!! Over the top!! Great service!!
October 11, 2023
5
Dr. Lee was very attentive with a great bedside manner!
October 8, 2023
5
The nurse and the doctor were really good with my son. Thank you! He's feeling so much better now.
October 4, 2023
5
Thank you Dr Lee and RN Heidi- outstanding job and rapport!
September 27, 2023
5
Great
September 20, 2023
5
Dr. Lee was very caring and compassionate
August 24, 2023
5
Dr Lee, and staff were compassionate. I had a good experience. I am grateful for all the care.
August 23, 2023
5
There were open slots on that specific day however the front desk staff did not let us book appointments for the family. They allowed walk in clients who arrived 30 mins after us to book slots at 1 but insisted the only available slot for us was at 4 pm. Did not allow 2 siblings having the same infection to go together. The nurse also did not show much empathy or care, however the daving grace was Dr Lee, who was absolutely EXCELLENT, she has great bedside manner and showed genuine concern for patients. Definitely front desk staff and nurses at this location need better courtesy, diversity and customer service training. We went to East Cobb facility after this visit and had a fantastic experience with front desk staff and nurses. must be just this location. We will not return to this location.
August 19, 2023
5
The doctor was very kind. I felt all the staff was very professional.
August 17, 2023
5
Everything went ok , I just still have to get better if not I will go back to see the good doctor Lee , she was really nice and helpful, concer ( attention to everyone of my question
August 16, 2023
5
The staff was great!
August 16, 2023
5
I made appt online, showed up 15 min early, was called back to exam rm at appt time. Everything was done efficiently and the diagnosis/tests/treatment were all the right ones in my opinion.
August 16, 2023
5
The staff was very thorough
August 14, 2023
5
Dr. Lee was wonderful and I am feeling much better due to what she prescribed for me.
July 26, 2023
5
My son and I were referred to Kennestone ED, which was the correct call as he was DX with Appendicitis
July 26, 2023
5
Always treated very well at this urgent care location.
April 20, 2023
5
Having an appointment made the wait shorter. If I had come in without one it would have been a several hour wait. They saw me fairly quickly and got me several prescriptions for my sinus infection.
April 20, 2023
5
The staff was very kind and attentive.
November 29, 2023
5
Kept me and others informed about delays.
November 29, 2023
5
Everything was very professional and done very well. The only thing that I had to do was to come back to your office to get a CD of the X-ray and I was wondering, could that have been given to me knowing I was going to go follow-up with an orthopedic. Could I have left with that the day that I was seen? Everything else was very good. I just had to make a 2nd trip.
November 17, 2023
5
Excellent compassionate care from each person.
November 16, 2023
5
The entire staff put me at ease and we're very concerned about me. I was upset about my swollen knee and they all went out of their way to assure me and calm me down.
November 13, 2023
5
I thought it was very efficient from when I walked in. I was told how long it would take. The reception told me to sign in she told me it would take a couple of hours. I was able to leave and come back, and not have to sit and I guess essentially waiting room, full of people who may or may not be sick, and I just appreciated being able to leave and come back at the proper time, and getting right in and out. It was very efficient.
November 10, 2023
3
Been here 4-5 times in the last 18 months. EVERY time we wait for an hour minimum after our scheduled appointment. Every time.
November 9, 2023
3
It was probably the most disappointing experience I have had with my mom
November 1, 2023
4
Everyone extremely warm and helpful
October 29, 2023
5
Dr Lee was very professional and helpful
October 26, 2023
5
Crystal and Doctor Lee were amazing!! Very kind and attentive!! So caring! They were also cheerful and welcoming!! Over the top!! Great service!!
October 11, 2023
5
Dr. Lee was very attentive with a great bedside manner!
October 8, 2023
5
The nurse and the doctor were really good with my son. Thank you! He's feeling so much better now.
October 4, 2023
4
Interim stop to ER. It was all good.
September 28, 2023
5
Thank you Dr Lee and RN Heidi- outstanding job and rapport!
September 27, 2023
5
Great
September 20, 2023
5
Dr. Lee was very caring and compassionate
August 24, 2023
5
Dr Lee, and staff were compassionate. I had a good experience. I am grateful for all the care.
August 23, 2023
5
There were open slots on that specific day however the front desk staff did not let us book appointments for the family. They allowed walk in clients who arrived 30 mins after us to book slots at 1 but insisted the only available slot for us was at 4 pm. Did not allow 2 siblings having the same infection to go together. The nurse also did not show much empathy or care, however the daving grace was Dr Lee, who was absolutely EXCELLENT, she has great bedside manner and showed genuine concern for patients. Definitely front desk staff and nurses at this location need better courtesy, diversity and customer service training. We went to East Cobb facility after this visit and had a fantastic experience with front desk staff and nurses. must be just this location. We will not return to this location.
August 19, 2023
3
Even though there was only one other family (of 2) there when we got there, we had to wait several HOURS for an appointment. It seemed slow and cumbersome. There was still no one in the waiting room when we were told to return several hours later. I felt they did all they could do by sending off a sample to be cultured . We heard back from them about the results by the end of the next week.
August 18, 2023
5
The doctor was very kind. I felt all the staff was very professional.
August 17, 2023
5
Everything went ok , I just still have to get better if not I will go back to see the good doctor Lee , she was really nice and helpful, concer ( attention to everyone of my question
August 16, 2023
5
The staff was great!
August 16, 2023
5
I made appt online, showed up 15 min early, was called back to exam rm at appt time. Everything was done efficiently and the diagnosis/tests/treatment were all the right ones in my opinion.
August 16, 2023
5
The staff was very thorough
August 14, 2023
5
Dr. Lee was wonderful and I am feeling much better due to what she prescribed for me.
July 26, 2023
5
My son and I were referred to Kennestone ED, which was the correct call as he was DX with Appendicitis
July 26, 2023
4
They were nice, friendly, helpful , kind
April 26, 2023
5
Always treated very well at this urgent care location.
April 20, 2023
5
Having an appointment made the wait shorter. If I had come in without one it would have been a several hour wait. They saw me fairly quickly and got me several prescriptions for my sinus infection.
April 20, 2023
5
Having an appointment made the wait shorter. If I had come in without one it would have been a several hour wait. They saw me fairly quickly and got me several prescriptions for my sinus infection.
April 20, 2023
5
Always treated very well at this urgent care location.
April 20, 2023
4
They were nice, friendly, helpful , kind
April 26, 2023
5
My son and I were referred to Kennestone ED, which was the correct call as he was DX with Appendicitis
July 26, 2023
5
Dr. Lee was wonderful and I am feeling much better due to what she prescribed for me.
July 26, 2023
5
The staff was very thorough
August 14, 2023
5
I made appt online, showed up 15 min early, was called back to exam rm at appt time. Everything was done efficiently and the diagnosis/tests/treatment were all the right ones in my opinion.
August 16, 2023
5
Everything went ok , I just still have to get better if not I will go back to see the good doctor Lee , she was really nice and helpful, concer ( attention to everyone of my question
August 16, 2023
5
The staff was great!
August 16, 2023
5
The doctor was very kind. I felt all the staff was very professional.
August 17, 2023
3
Even though there was only one other family (of 2) there when we got there, we had to wait several HOURS for an appointment. It seemed slow and cumbersome. There was still no one in the waiting room when we were told to return several hours later. I felt they did all they could do by sending off a sample to be cultured . We heard back from them about the results by the end of the next week.
August 18, 2023
5
There were open slots on that specific day however the front desk staff did not let us book appointments for the family. They allowed walk in clients who arrived 30 mins after us to book slots at 1 but insisted the only available slot for us was at 4 pm. Did not allow 2 siblings having the same infection to go together. The nurse also did not show much empathy or care, however the daving grace was Dr Lee, who was absolutely EXCELLENT, she has great bedside manner and showed genuine concern for patients. Definitely front desk staff and nurses at this location need better courtesy, diversity and customer service training. We went to East Cobb facility after this visit and had a fantastic experience with front desk staff and nurses. must be just this location. We will not return to this location.
August 19, 2023
5
Dr Lee, and staff were compassionate. I had a good experience. I am grateful for all the care.
August 23, 2023
5
Dr. Lee was very caring and compassionate
August 24, 2023
5
Great
September 20, 2023
5
Thank you Dr Lee and RN Heidi- outstanding job and rapport!
September 27, 2023
4
Interim stop to ER. It was all good.
September 28, 2023
5
The nurse and the doctor were really good with my son. Thank you! He's feeling so much better now.
October 4, 2023
5
Dr. Lee was very attentive with a great bedside manner!
October 8, 2023
5
Crystal and Doctor Lee were amazing!! Very kind and attentive!! So caring! They were also cheerful and welcoming!! Over the top!! Great service!!
October 11, 2023
5
Dr Lee was very professional and helpful
October 26, 2023
4
Everyone extremely warm and helpful
October 29, 2023
3
It was probably the most disappointing experience I have had with my mom
November 1, 2023
3
Been here 4-5 times in the last 18 months. EVERY time we wait for an hour minimum after our scheduled appointment. Every time.
November 9, 2023
5
I thought it was very efficient from when I walked in. I was told how long it would take. The reception told me to sign in she told me it would take a couple of hours. I was able to leave and come back, and not have to sit and I guess essentially waiting room, full of people who may or may not be sick, and I just appreciated being able to leave and come back at the proper time, and getting right in and out. It was very efficient.
November 10, 2023
5
The entire staff put me at ease and we're very concerned about me. I was upset about my swollen knee and they all went out of their way to assure me and calm me down.
November 13, 2023
5
Excellent compassionate care from each person.
November 16, 2023
5
Everything was very professional and done very well. The only thing that I had to do was to come back to your office to get a CD of the X-ray and I was wondering, could that have been given to me knowing I was going to go follow-up with an orthopedic. Could I have left with that the day that I was seen? Everything else was very good. I just had to make a 2nd trip.