Gina Soto, NP

I felt I was written off before the nurse practitioner even came in the door. She came 40 minutes late even though I had shown up early. She did not look at anything or care to before she decided that I did not need to be seen by them. I have paperwork that says I have nerve entrapment but that wouldn't matter to her because she had decided before she even came to my appointment I had waited a month to get and placed so much hope on to get some help. I would not recommend her ever. I also feel like because I'm young she just thought I would bounce back after some physical therapy. Not even taking into consideration I was diagnosed with degenerative disc disease at 17. Not even asking how fast I was going when a drunk driver pulled out right in front of me. I will never come back there. I was referred by my primary care, I did not make the appointment myself. Yet she was acting like I was crazy for thinking they could help me. But yeah I'll go back to the orthopedic surgeon because at least they were trying to make it where I could keep walking.

August 27, 2026

They were pretty near perfect - got in & got out!

August 28, 2026

I was disappointed that I didn't get to see the doctor. I felt like I was being screened. The whole point was to see a neurosurgeon. I'm sure the nurse practitioner that I met with was very competent, but I'm disappointed that I couldn't get an appointment with the doctor.

August 25, 2026

The staff were very nice

August 20, 2026

They made me feel real welcome

August 9, 2026

Very thorough explanation of my issue and plan of action to address completely.

August 6, 2026

Although hesitant and somewhat concerned, the people at the Neurology center were very professional and concerned with my treatment and showed genuine skills and treated me with true professionalism...

August 1, 2026

Scheduled an appointment over a month out with a specific provider. Three days before the appointment they changed my appointment from seeing the doctor to a visit with a nurse practitioner. Blamed the issue on MyChart. The whole experience was a jumbled mess. Went to the appointment because I had waited so long for it. Left feeling like it was a waste of time and the doctor's office doesn't care. They wanted me to get an MRI and have a follow up in two weeks. I cannot get a follow up for over a month and a half. There is no concern or sense of urgency. I'm trying to find a knowledgeable doctor that can help me. I don't think I can get that with wellstar if this is how it's managed. Maybe this doctor is great but what it takes to just get to talk to them is ridiculous.

July 31, 2026

I am very pleased about my appointment with Nurse Practitioner Gina Soto on 7/21/26. She was very professonal, and very thorough with the questions that she asked me. She also gave me every opportunity to ask questions , and I was very pleased with her full answers to my open-ended questions.

July 25, 2026

Very impressed

July 22, 2026

Automated communication for this practice through the Wellstar system is so faulty that the message was unintelligible. I sent the voice message to the NP so she can follow up and, hopefully, push for a resolution to the problem.

July 18, 2026

Everyone was very nice and professional!!

July 9, 2026

Experience was as expected. The issue I have is trying to get a timely appointment with the doctor.

June 30, 2026

The care provider set up a voice appt. which was very useful and allowed me to save several weeks over face to face. She listened to my multiple health concerns and setup the needed and appropriate tests. I was also able to get needed medication support. Her service and support (Gina Soto) saved me time and shortened the amount of pain and intensity of pain I likely would have gone through.

June 28, 2026

Very friendly caring staff.

June 21, 2026

Professional, knowledgeable, courteous.

June 6, 2026

Thank you

June 5, 2026

She was very kind and very thorough and very nice

June 3, 2026

Friendly staff, Peyton, Tiffany, Gina, and the scheduling lady at the end, thanks.

May 28, 2026

They all treated me very well. I didn't feel rushed, and felt my concerns about my health issues mattered.

May 24, 2026

Enjoy the personnel very professional

May 18, 2026

I waited a month and 15 days for my appointment and they didn't tell me the reason for my lower back pain.

May 18, 2026

Everything was beyond exception. It was a 10, always a 10. Thank you.

May 9, 2026

Everyone was super nice and attentive to my questions

May 3, 2026

Gina Soto was very professional. Felt very comfortable with her and her answers. Felt she gave me very good direction. Would highly recommend her to anybody.

April 29, 2026

Setting appointment need work and someone needs to answer the phone!

April 26, 2026

Front desk was 10 and doctor was 9 would definitely recommend

May 3, 2026

First time seeing Gina. Excellent care.

April 20, 2026

Very good service àn very caring

April 17, 2026

Gina is a great communicator and she is knowledgeable. She provides excellent care and is an asset to Wellstar Neurology.

April 17, 2026

They were pretty near perfect - got in & got out!

August 28, 2026

The staff were very nice

August 20, 2026

They made me feel real welcome

August 9, 2026

Very thorough explanation of my issue and plan of action to address completely.

August 6, 2026

Although hesitant and somewhat concerned, the people at the Neurology center were very professional and concerned with my treatment and showed genuine skills and treated me with true professionalism...

August 1, 2026

I am very pleased about my appointment with Nurse Practitioner Gina Soto on 7/21/26. She was very professonal, and very thorough with the questions that she asked me. She also gave me every opportunity to ask questions , and I was very pleased with her full answers to my open-ended questions.

July 25, 2026

Very impressed

July 22, 2026

Automated communication for this practice through the Wellstar system is so faulty that the message was unintelligible. I sent the voice message to the NP so she can follow up and, hopefully, push for a resolution to the problem.

July 18, 2026

Everyone was very nice and professional!!

July 9, 2026

The care provider set up a voice appt. which was very useful and allowed me to save several weeks over face to face. She listened to my multiple health concerns and setup the needed and appropriate tests. I was also able to get needed medication support. Her service and support (Gina Soto) saved me time and shortened the amount of pain and intensity of pain I likely would have gone through.

June 28, 2026

Very friendly caring staff.

June 21, 2026

Professional, knowledgeable, courteous.

June 6, 2026

She was very kind and very thorough and very nice

June 3, 2026

Friendly staff, Peyton, Tiffany, Gina, and the scheduling lady at the end, thanks.

May 28, 2026

They all treated me very well. I didn't feel rushed, and felt my concerns about my health issues mattered.

May 24, 2026

Enjoy the personnel very professional

May 18, 2026

Everything was beyond exception. It was a 10, always a 10. Thank you.

May 9, 2026

Everyone was super nice and attentive to my questions

May 3, 2026

Gina Soto was very professional. Felt very comfortable with her and her answers. Felt she gave me very good direction. Would highly recommend her to anybody.

April 29, 2026

Setting appointment need work and someone needs to answer the phone!

April 26, 2026

First time seeing Gina. Excellent care.

April 20, 2026

Gina is a great communicator and she is knowledgeable. She provides excellent care and is an asset to Wellstar Neurology.

April 17, 2026

I was disappointed that I didn't get to see the doctor. I felt like I was being screened. The whole point was to see a neurosurgeon. I'm sure the nurse practitioner that I met with was very competent, but I'm disappointed that I couldn't get an appointment with the doctor.

August 25, 2026

Experience was as expected. The issue I have is trying to get a timely appointment with the doctor.

June 30, 2026

Thank you

June 5, 2026

Front desk was 10 and doctor was 9 would definitely recommend

May 3, 2026

Very good service àn very caring

April 17, 2026

Scheduled an appointment over a month out with a specific provider. Three days before the appointment they changed my appointment from seeing the doctor to a visit with a nurse practitioner. Blamed the issue on MyChart. The whole experience was a jumbled mess. Went to the appointment because I had waited so long for it. Left feeling like it was a waste of time and the doctor's office doesn't care. They wanted me to get an MRI and have a follow up in two weeks. I cannot get a follow up for over a month and a half. There is no concern or sense of urgency. I'm trying to find a knowledgeable doctor that can help me. I don't think I can get that with wellstar if this is how it's managed. Maybe this doctor is great but what it takes to just get to talk to them is ridiculous.

July 31, 2026

I waited a month and 15 days for my appointment and they didn't tell me the reason for my lower back pain.

May 18, 2026

I felt I was written off before the nurse practitioner even came in the door. She came 40 minutes late even though I had shown up early. She did not look at anything or care to before she decided that I did not need to be seen by them. I have paperwork that says I have nerve entrapment but that wouldn't matter to her because she had decided before she even came to my appointment I had waited a month to get and placed so much hope on to get some help. I would not recommend her ever. I also feel like because I'm young she just thought I would bounce back after some physical therapy. Not even taking into consideration I was diagnosed with degenerative disc disease at 17. Not even asking how fast I was going when a drunk driver pulled out right in front of me. I will never come back there. I was referred by my primary care, I did not make the appointment myself. Yet she was acting like I was crazy for thinking they could help me. But yeah I'll go back to the orthopedic surgeon because at least they were trying to make it where I could keep walking.

August 27, 2026

I felt I was written off before the nurse practitioner even came in the door. She came 40 minutes late even though I had shown up early. She did not look at anything or care to before she decided that I did not need to be seen by them. I have paperwork that says I have nerve entrapment but that wouldn't matter to her because she had decided before she even came to my appointment I had waited a month to get and placed so much hope on to get some help. I would not recommend her ever. I also feel like because I'm young she just thought I would bounce back after some physical therapy. Not even taking into consideration I was diagnosed with degenerative disc disease at 17. Not even asking how fast I was going when a drunk driver pulled out right in front of me. I will never come back there. I was referred by my primary care, I did not make the appointment myself. Yet she was acting like I was crazy for thinking they could help me. But yeah I'll go back to the orthopedic surgeon because at least they were trying to make it where I could keep walking.

August 27, 2026

Scheduled an appointment over a month out with a specific provider. Three days before the appointment they changed my appointment from seeing the doctor to a visit with a nurse practitioner. Blamed the issue on MyChart. The whole experience was a jumbled mess. Went to the appointment because I had waited so long for it. Left feeling like it was a waste of time and the doctor's office doesn't care. They wanted me to get an MRI and have a follow up in two weeks. I cannot get a follow up for over a month and a half. There is no concern or sense of urgency. I'm trying to find a knowledgeable doctor that can help me. I don't think I can get that with wellstar if this is how it's managed. Maybe this doctor is great but what it takes to just get to talk to them is ridiculous.

July 31, 2026

I waited a month and 15 days for my appointment and they didn't tell me the reason for my lower back pain.

May 18, 2026

I was disappointed that I didn't get to see the doctor. I felt like I was being screened. The whole point was to see a neurosurgeon. I'm sure the nurse practitioner that I met with was very competent, but I'm disappointed that I couldn't get an appointment with the doctor.

August 25, 2026

Experience was as expected. The issue I have is trying to get a timely appointment with the doctor.

June 30, 2026

Thank you

June 5, 2026

Front desk was 10 and doctor was 9 would definitely recommend

May 3, 2026

Very good service àn very caring

April 17, 2026

They were pretty near perfect - got in & got out!

August 28, 2026

The staff were very nice

August 20, 2026

They made me feel real welcome

August 9, 2026

Very thorough explanation of my issue and plan of action to address completely.

August 6, 2026

Although hesitant and somewhat concerned, the people at the Neurology center were very professional and concerned with my treatment and showed genuine skills and treated me with true professionalism...

August 1, 2026

I am very pleased about my appointment with Nurse Practitioner Gina Soto on 7/21/26. She was very professonal, and very thorough with the questions that she asked me. She also gave me every opportunity to ask questions , and I was very pleased with her full answers to my open-ended questions.

July 25, 2026

Very impressed

July 22, 2026

Automated communication for this practice through the Wellstar system is so faulty that the message was unintelligible. I sent the voice message to the NP so she can follow up and, hopefully, push for a resolution to the problem.

July 18, 2026

Everyone was very nice and professional!!

July 9, 2026

The care provider set up a voice appt. which was very useful and allowed me to save several weeks over face to face. She listened to my multiple health concerns and setup the needed and appropriate tests. I was also able to get needed medication support. Her service and support (Gina Soto) saved me time and shortened the amount of pain and intensity of pain I likely would have gone through.

June 28, 2026

Very friendly caring staff.

June 21, 2026

Professional, knowledgeable, courteous.

June 6, 2026

She was very kind and very thorough and very nice

June 3, 2026

Friendly staff, Peyton, Tiffany, Gina, and the scheduling lady at the end, thanks.

May 28, 2026

They all treated me very well. I didn't feel rushed, and felt my concerns about my health issues mattered.

May 24, 2026

Enjoy the personnel very professional

May 18, 2026

Everything was beyond exception. It was a 10, always a 10. Thank you.

May 9, 2026

Everyone was super nice and attentive to my questions

May 3, 2026

Gina Soto was very professional. Felt very comfortable with her and her answers. Felt she gave me very good direction. Would highly recommend her to anybody.

April 29, 2026

Setting appointment need work and someone needs to answer the phone!

April 26, 2026

First time seeing Gina. Excellent care.

April 20, 2026

Gina is a great communicator and she is knowledgeable. She provides excellent care and is an asset to Wellstar Neurology.

April 17, 2026

They were pretty near perfect - got in & got out!

August 28, 2026

I felt I was written off before the nurse practitioner even came in the door. She came 40 minutes late even though I had shown up early. She did not look at anything or care to before she decided that I did not need to be seen by them. I have paperwork that says I have nerve entrapment but that wouldn't matter to her because she had decided before she even came to my appointment I had waited a month to get and placed so much hope on to get some help. I would not recommend her ever. I also feel like because I'm young she just thought I would bounce back after some physical therapy. Not even taking into consideration I was diagnosed with degenerative disc disease at 17. Not even asking how fast I was going when a drunk driver pulled out right in front of me. I will never come back there. I was referred by my primary care, I did not make the appointment myself. Yet she was acting like I was crazy for thinking they could help me. But yeah I'll go back to the orthopedic surgeon because at least they were trying to make it where I could keep walking.

August 27, 2026

I was disappointed that I didn't get to see the doctor. I felt like I was being screened. The whole point was to see a neurosurgeon. I'm sure the nurse practitioner that I met with was very competent, but I'm disappointed that I couldn't get an appointment with the doctor.

August 25, 2026

The staff were very nice

August 20, 2026

They made me feel real welcome

August 9, 2026

Very thorough explanation of my issue and plan of action to address completely.

August 6, 2026

Although hesitant and somewhat concerned, the people at the Neurology center were very professional and concerned with my treatment and showed genuine skills and treated me with true professionalism...

August 1, 2026

Scheduled an appointment over a month out with a specific provider. Three days before the appointment they changed my appointment from seeing the doctor to a visit with a nurse practitioner. Blamed the issue on MyChart. The whole experience was a jumbled mess. Went to the appointment because I had waited so long for it. Left feeling like it was a waste of time and the doctor's office doesn't care. They wanted me to get an MRI and have a follow up in two weeks. I cannot get a follow up for over a month and a half. There is no concern or sense of urgency. I'm trying to find a knowledgeable doctor that can help me. I don't think I can get that with wellstar if this is how it's managed. Maybe this doctor is great but what it takes to just get to talk to them is ridiculous.

July 31, 2026

I am very pleased about my appointment with Nurse Practitioner Gina Soto on 7/21/26. She was very professonal, and very thorough with the questions that she asked me. She also gave me every opportunity to ask questions , and I was very pleased with her full answers to my open-ended questions.

July 25, 2026

Very impressed

July 22, 2026

Automated communication for this practice through the Wellstar system is so faulty that the message was unintelligible. I sent the voice message to the NP so she can follow up and, hopefully, push for a resolution to the problem.

July 18, 2026

Everyone was very nice and professional!!

July 9, 2026

Experience was as expected. The issue I have is trying to get a timely appointment with the doctor.

June 30, 2026

The care provider set up a voice appt. which was very useful and allowed me to save several weeks over face to face. She listened to my multiple health concerns and setup the needed and appropriate tests. I was also able to get needed medication support. Her service and support (Gina Soto) saved me time and shortened the amount of pain and intensity of pain I likely would have gone through.

June 28, 2026

Very friendly caring staff.

June 21, 2026

Professional, knowledgeable, courteous.

June 6, 2026

Thank you

June 5, 2026

She was very kind and very thorough and very nice

June 3, 2026

Friendly staff, Peyton, Tiffany, Gina, and the scheduling lady at the end, thanks.

May 28, 2026

They all treated me very well. I didn't feel rushed, and felt my concerns about my health issues mattered.

May 24, 2026

Enjoy the personnel very professional

May 18, 2026

I waited a month and 15 days for my appointment and they didn't tell me the reason for my lower back pain.

May 18, 2026

Everything was beyond exception. It was a 10, always a 10. Thank you.

May 9, 2026

Everyone was super nice and attentive to my questions

May 3, 2026

Front desk was 10 and doctor was 9 would definitely recommend

May 3, 2026

Gina Soto was very professional. Felt very comfortable with her and her answers. Felt she gave me very good direction. Would highly recommend her to anybody.

April 29, 2026

Setting appointment need work and someone needs to answer the phone!

April 26, 2026

First time seeing Gina. Excellent care.

April 20, 2026

Very good service àn very caring

April 17, 2026

Gina is a great communicator and she is knowledgeable. She provides excellent care and is an asset to Wellstar Neurology.

April 17, 2026

Gina is a great communicator and she is knowledgeable. She provides excellent care and is an asset to Wellstar Neurology.

April 17, 2026

Very good service àn very caring

April 17, 2026

First time seeing Gina. Excellent care.

April 20, 2026

Setting appointment need work and someone needs to answer the phone!

April 26, 2026

Gina Soto was very professional. Felt very comfortable with her and her answers. Felt she gave me very good direction. Would highly recommend her to anybody.

April 29, 2026

Front desk was 10 and doctor was 9 would definitely recommend

May 3, 2026

Everyone was super nice and attentive to my questions

May 3, 2026

Everything was beyond exception. It was a 10, always a 10. Thank you.

May 9, 2026

I waited a month and 15 days for my appointment and they didn't tell me the reason for my lower back pain.

May 18, 2026

Enjoy the personnel very professional

May 18, 2026

They all treated me very well. I didn't feel rushed, and felt my concerns about my health issues mattered.

May 24, 2026

Friendly staff, Peyton, Tiffany, Gina, and the scheduling lady at the end, thanks.

May 28, 2026

She was very kind and very thorough and very nice

June 3, 2026

Thank you

June 5, 2026

Professional, knowledgeable, courteous.

June 6, 2026

Very friendly caring staff.

June 21, 2026

The care provider set up a voice appt. which was very useful and allowed me to save several weeks over face to face. She listened to my multiple health concerns and setup the needed and appropriate tests. I was also able to get needed medication support. Her service and support (Gina Soto) saved me time and shortened the amount of pain and intensity of pain I likely would have gone through.

June 28, 2026

Experience was as expected. The issue I have is trying to get a timely appointment with the doctor.

June 30, 2026

Everyone was very nice and professional!!

July 9, 2026

Automated communication for this practice through the Wellstar system is so faulty that the message was unintelligible. I sent the voice message to the NP so she can follow up and, hopefully, push for a resolution to the problem.

July 18, 2026

Very impressed

July 22, 2026

I am very pleased about my appointment with Nurse Practitioner Gina Soto on 7/21/26. She was very professonal, and very thorough with the questions that she asked me. She also gave me every opportunity to ask questions , and I was very pleased with her full answers to my open-ended questions.

July 25, 2026

Scheduled an appointment over a month out with a specific provider. Three days before the appointment they changed my appointment from seeing the doctor to a visit with a nurse practitioner. Blamed the issue on MyChart. The whole experience was a jumbled mess. Went to the appointment because I had waited so long for it. Left feeling like it was a waste of time and the doctor's office doesn't care. They wanted me to get an MRI and have a follow up in two weeks. I cannot get a follow up for over a month and a half. There is no concern or sense of urgency. I'm trying to find a knowledgeable doctor that can help me. I don't think I can get that with wellstar if this is how it's managed. Maybe this doctor is great but what it takes to just get to talk to them is ridiculous.

July 31, 2026

Although hesitant and somewhat concerned, the people at the Neurology center were very professional and concerned with my treatment and showed genuine skills and treated me with true professionalism...

August 1, 2026

Very thorough explanation of my issue and plan of action to address completely.

August 6, 2026

They made me feel real welcome

August 9, 2026

The staff were very nice

August 20, 2026

I was disappointed that I didn't get to see the doctor. I felt like I was being screened. The whole point was to see a neurosurgeon. I'm sure the nurse practitioner that I met with was very competent, but I'm disappointed that I couldn't get an appointment with the doctor.

August 25, 2026

I felt I was written off before the nurse practitioner even came in the door. She came 40 minutes late even though I had shown up early. She did not look at anything or care to before she decided that I did not need to be seen by them. I have paperwork that says I have nerve entrapment but that wouldn't matter to her because she had decided before she even came to my appointment I had waited a month to get and placed so much hope on to get some help. I would not recommend her ever. I also feel like because I'm young she just thought I would bounce back after some physical therapy. Not even taking into consideration I was diagnosed with degenerative disc disease at 17. Not even asking how fast I was going when a drunk driver pulled out right in front of me. I will never come back there. I was referred by my primary care, I did not make the appointment myself. Yet she was acting like I was crazy for thinking they could help me. But yeah I'll go back to the orthopedic surgeon because at least they were trying to make it where I could keep walking.

August 27, 2026

They were pretty near perfect - got in & got out!

August 28, 2026