Deidre Floyd, NP

Every body was very nice and friendly!!

January 14, 2026

A doctor wouldn't listen to what I was saying I was trying to explain how I was feeling, and she wouldn't listen to me and cut me off

January 14, 2026

The X-ray tech was phenomenal. Everything else I feel was more effective with Google. Went in for an X-ray and care of an injured ankle that they found was sprained. I realized later I was referred to an Orthopedist in my paperwork but that was not clear from provider. Dierdre was difficult to understand, very vague and then pat and pressed on my hurt ankle with both hands bc she forgot it was hurt by end of appointment. I'm sure the staff is overworked but this was subpar care. The tech came to put an ankle brace on me and didn't know how and placed it like a plus sign sticking out at s right angle from my leg. I had to show her how to out it on.

January 13, 2026

Keep the good work up

January 11, 2026

All the personnel were very professional and it was a positive experience.

January 10, 2026

There are probably 30 ways to run an urgent care, but this " soon or later today" appointment system seems to be the best.

January 8, 2026

The NP and entire staff was exceptionally nice!

January 4, 2026

All was good, but again the front desk girl was not friendly, she was rude, seemed very tired and not wanting to be of any help. She did not listen and seemed to not want to be there

January 2, 2026

My experience was fine, I experienced no problems, I just do not typically recommend facilities/establishments to people.

December 31, 2025

Very polite group of people at this facility

December 31, 2025

Was not a good listener.

December 31, 2025

Everyone was caring and efficient

December 27, 2025

I appreciate having Wellstar Urgent Care in the neighborhood. The staff are very thorough and caring.

December 24, 2025

Everyone is nice. Especially the front desk and the nurse that helped me before and after the NP visit. I watched a man be rude to the desk for no reason and they handled him well. The nurse that took my vitals is absolutely in the right profession where she is meant to be. She's very caring and explains things so well.

December 16, 2025

It was good

December 15, 2025

Always an excellent experience!

December 14, 2025

I know the staff and doctors at Sandy Plains Urgent are always professional and ready to help. It means a lot to have them close to where I live.

December 11, 2025

great experience even though super sick

December 11, 2025

Very impressed.

December 8, 2025

Everything was done as well as possible. My family has been coming here for about 19 years. We have never had a bad experience.

December 4, 2025

I had a ressy for 1030. I arrived behind two people who were walkins. The walkins were seen before me. What is the point of making a reservation which is not easy on your site only to have people who walk in go ahead of you?

December 3, 2025

Great experience. It was timely and efficient.

December 3, 2025

Always great!

November 28, 2025

Shorter wait time

November 23, 2025

Everyone was extremely friendly and thoughtful

November 8, 2025

Good experience. Thank you!

November 8, 2025

Overall great service

November 6, 2025

Very helpful.

November 5, 2025

Consquella at the front was very prompt professional and kind. Cynthia showed genuine compassion, concern and took good care of me. Deidre NP was wonderful . She made sure she covered all of my concerns, she is extremely knowledgeable, and made sure we understood the plan . Jenny was the cherry on top!

November 5, 2025

Everything and everyone was mostly great and efficient. I was there for less than an hour from check in to out. The only negatives were the provider never mentioned she was sending out a strep culture. I'm glad it was sent out because it was positive for strep but there obviously needs to be communication about what is being sent out. I received a prompt phone call from staff when test results were back. I was out of state when they came back though and the providers that called stated they weren't able to call in an rx across state lines so it was a bit of a hassle on my end to get the rx. As a provider myself, this isn't true (I do it often without any issue as I work close to a state line). A bit of education to the providers would be helpful in case this arises for someone else.

November 3, 2025

Every body was very nice and friendly!!

January 14, 2026

Keep the good work up

January 11, 2026

All the personnel were very professional and it was a positive experience.

January 10, 2026

There are probably 30 ways to run an urgent care, but this " soon or later today" appointment system seems to be the best.

January 8, 2026

The NP and entire staff was exceptionally nice!

January 4, 2026

All was good, but again the front desk girl was not friendly, she was rude, seemed very tired and not wanting to be of any help. She did not listen and seemed to not want to be there

January 2, 2026

Very polite group of people at this facility

December 31, 2025

Everyone was caring and efficient

December 27, 2025

I appreciate having Wellstar Urgent Care in the neighborhood. The staff are very thorough and caring.

December 24, 2025

Everyone is nice. Especially the front desk and the nurse that helped me before and after the NP visit. I watched a man be rude to the desk for no reason and they handled him well. The nurse that took my vitals is absolutely in the right profession where she is meant to be. She's very caring and explains things so well.

December 16, 2025

It was good

December 15, 2025

Always an excellent experience!

December 14, 2025

I know the staff and doctors at Sandy Plains Urgent are always professional and ready to help. It means a lot to have them close to where I live.

December 11, 2025

great experience even though super sick

December 11, 2025

Very impressed.

December 8, 2025

Everything was done as well as possible. My family has been coming here for about 19 years. We have never had a bad experience.

December 4, 2025

Great experience. It was timely and efficient.

December 3, 2025

Always great!

November 28, 2025

Everyone was extremely friendly and thoughtful

November 8, 2025

Good experience. Thank you!

November 8, 2025

Overall great service

November 6, 2025

Very helpful.

November 5, 2025

Consquella at the front was very prompt professional and kind. Cynthia showed genuine compassion, concern and took good care of me. Deidre NP was wonderful . She made sure she covered all of my concerns, she is extremely knowledgeable, and made sure we understood the plan . Jenny was the cherry on top!

November 5, 2025

My experience was fine, I experienced no problems, I just do not typically recommend facilities/establishments to people.

December 31, 2025

Was not a good listener.

December 31, 2025

I had a ressy for 1030. I arrived behind two people who were walkins. The walkins were seen before me. What is the point of making a reservation which is not easy on your site only to have people who walk in go ahead of you?

December 3, 2025

Shorter wait time

November 23, 2025

Everything and everyone was mostly great and efficient. I was there for less than an hour from check in to out. The only negatives were the provider never mentioned she was sending out a strep culture. I'm glad it was sent out because it was positive for strep but there obviously needs to be communication about what is being sent out. I received a prompt phone call from staff when test results were back. I was out of state when they came back though and the providers that called stated they weren't able to call in an rx across state lines so it was a bit of a hassle on my end to get the rx. As a provider myself, this isn't true (I do it often without any issue as I work close to a state line). A bit of education to the providers would be helpful in case this arises for someone else.

November 3, 2025

A doctor wouldn't listen to what I was saying I was trying to explain how I was feeling, and she wouldn't listen to me and cut me off

January 14, 2026

The X-ray tech was phenomenal. Everything else I feel was more effective with Google. Went in for an X-ray and care of an injured ankle that they found was sprained. I realized later I was referred to an Orthopedist in my paperwork but that was not clear from provider. Dierdre was difficult to understand, very vague and then pat and pressed on my hurt ankle with both hands bc she forgot it was hurt by end of appointment. I'm sure the staff is overworked but this was subpar care. The tech came to put an ankle brace on me and didn't know how and placed it like a plus sign sticking out at s right angle from my leg. I had to show her how to out it on.

January 13, 2026

A doctor wouldn't listen to what I was saying I was trying to explain how I was feeling, and she wouldn't listen to me and cut me off

January 14, 2026

The X-ray tech was phenomenal. Everything else I feel was more effective with Google. Went in for an X-ray and care of an injured ankle that they found was sprained. I realized later I was referred to an Orthopedist in my paperwork but that was not clear from provider. Dierdre was difficult to understand, very vague and then pat and pressed on my hurt ankle with both hands bc she forgot it was hurt by end of appointment. I'm sure the staff is overworked but this was subpar care. The tech came to put an ankle brace on me and didn't know how and placed it like a plus sign sticking out at s right angle from my leg. I had to show her how to out it on.

January 13, 2026

Everything and everyone was mostly great and efficient. I was there for less than an hour from check in to out. The only negatives were the provider never mentioned she was sending out a strep culture. I'm glad it was sent out because it was positive for strep but there obviously needs to be communication about what is being sent out. I received a prompt phone call from staff when test results were back. I was out of state when they came back though and the providers that called stated they weren't able to call in an rx across state lines so it was a bit of a hassle on my end to get the rx. As a provider myself, this isn't true (I do it often without any issue as I work close to a state line). A bit of education to the providers would be helpful in case this arises for someone else.

November 3, 2025

My experience was fine, I experienced no problems, I just do not typically recommend facilities/establishments to people.

December 31, 2025

Was not a good listener.

December 31, 2025

I had a ressy for 1030. I arrived behind two people who were walkins. The walkins were seen before me. What is the point of making a reservation which is not easy on your site only to have people who walk in go ahead of you?

December 3, 2025

Shorter wait time

November 23, 2025

Every body was very nice and friendly!!

January 14, 2026

Keep the good work up

January 11, 2026

All the personnel were very professional and it was a positive experience.

January 10, 2026

There are probably 30 ways to run an urgent care, but this " soon or later today" appointment system seems to be the best.

January 8, 2026

The NP and entire staff was exceptionally nice!

January 4, 2026

All was good, but again the front desk girl was not friendly, she was rude, seemed very tired and not wanting to be of any help. She did not listen and seemed to not want to be there

January 2, 2026

Very polite group of people at this facility

December 31, 2025

Everyone was caring and efficient

December 27, 2025

I appreciate having Wellstar Urgent Care in the neighborhood. The staff are very thorough and caring.

December 24, 2025

Everyone is nice. Especially the front desk and the nurse that helped me before and after the NP visit. I watched a man be rude to the desk for no reason and they handled him well. The nurse that took my vitals is absolutely in the right profession where she is meant to be. She's very caring and explains things so well.

December 16, 2025

It was good

December 15, 2025

Always an excellent experience!

December 14, 2025

I know the staff and doctors at Sandy Plains Urgent are always professional and ready to help. It means a lot to have them close to where I live.

December 11, 2025

great experience even though super sick

December 11, 2025

Very impressed.

December 8, 2025

Everything was done as well as possible. My family has been coming here for about 19 years. We have never had a bad experience.

December 4, 2025

Great experience. It was timely and efficient.

December 3, 2025

Always great!

November 28, 2025

Everyone was extremely friendly and thoughtful

November 8, 2025

Good experience. Thank you!

November 8, 2025

Overall great service

November 6, 2025

Very helpful.

November 5, 2025

Consquella at the front was very prompt professional and kind. Cynthia showed genuine compassion, concern and took good care of me. Deidre NP was wonderful . She made sure she covered all of my concerns, she is extremely knowledgeable, and made sure we understood the plan . Jenny was the cherry on top!

November 5, 2025

Every body was very nice and friendly!!

January 14, 2026

A doctor wouldn't listen to what I was saying I was trying to explain how I was feeling, and she wouldn't listen to me and cut me off

January 14, 2026

The X-ray tech was phenomenal. Everything else I feel was more effective with Google. Went in for an X-ray and care of an injured ankle that they found was sprained. I realized later I was referred to an Orthopedist in my paperwork but that was not clear from provider. Dierdre was difficult to understand, very vague and then pat and pressed on my hurt ankle with both hands bc she forgot it was hurt by end of appointment. I'm sure the staff is overworked but this was subpar care. The tech came to put an ankle brace on me and didn't know how and placed it like a plus sign sticking out at s right angle from my leg. I had to show her how to out it on.

January 13, 2026

Keep the good work up

January 11, 2026

All the personnel were very professional and it was a positive experience.

January 10, 2026

There are probably 30 ways to run an urgent care, but this " soon or later today" appointment system seems to be the best.

January 8, 2026

The NP and entire staff was exceptionally nice!

January 4, 2026

All was good, but again the front desk girl was not friendly, she was rude, seemed very tired and not wanting to be of any help. She did not listen and seemed to not want to be there

January 2, 2026

My experience was fine, I experienced no problems, I just do not typically recommend facilities/establishments to people.

December 31, 2025

Very polite group of people at this facility

December 31, 2025

Was not a good listener.

December 31, 2025

Everyone was caring and efficient

December 27, 2025

I appreciate having Wellstar Urgent Care in the neighborhood. The staff are very thorough and caring.

December 24, 2025

Everyone is nice. Especially the front desk and the nurse that helped me before and after the NP visit. I watched a man be rude to the desk for no reason and they handled him well. The nurse that took my vitals is absolutely in the right profession where she is meant to be. She's very caring and explains things so well.

December 16, 2025

It was good

December 15, 2025

Always an excellent experience!

December 14, 2025

great experience even though super sick

December 11, 2025

I know the staff and doctors at Sandy Plains Urgent are always professional and ready to help. It means a lot to have them close to where I live.

December 11, 2025

Very impressed.

December 8, 2025

Everything was done as well as possible. My family has been coming here for about 19 years. We have never had a bad experience.

December 4, 2025

I had a ressy for 1030. I arrived behind two people who were walkins. The walkins were seen before me. What is the point of making a reservation which is not easy on your site only to have people who walk in go ahead of you?

December 3, 2025

Great experience. It was timely and efficient.

December 3, 2025

Always great!

November 28, 2025

Shorter wait time

November 23, 2025

Everyone was extremely friendly and thoughtful

November 8, 2025

Good experience. Thank you!

November 8, 2025

Overall great service

November 6, 2025

Very helpful.

November 5, 2025

Consquella at the front was very prompt professional and kind. Cynthia showed genuine compassion, concern and took good care of me. Deidre NP was wonderful . She made sure she covered all of my concerns, she is extremely knowledgeable, and made sure we understood the plan . Jenny was the cherry on top!

November 5, 2025

Everything and everyone was mostly great and efficient. I was there for less than an hour from check in to out. The only negatives were the provider never mentioned she was sending out a strep culture. I'm glad it was sent out because it was positive for strep but there obviously needs to be communication about what is being sent out. I received a prompt phone call from staff when test results were back. I was out of state when they came back though and the providers that called stated they weren't able to call in an rx across state lines so it was a bit of a hassle on my end to get the rx. As a provider myself, this isn't true (I do it often without any issue as I work close to a state line). A bit of education to the providers would be helpful in case this arises for someone else.

November 3, 2025

Everything and everyone was mostly great and efficient. I was there for less than an hour from check in to out. The only negatives were the provider never mentioned she was sending out a strep culture. I'm glad it was sent out because it was positive for strep but there obviously needs to be communication about what is being sent out. I received a prompt phone call from staff when test results were back. I was out of state when they came back though and the providers that called stated they weren't able to call in an rx across state lines so it was a bit of a hassle on my end to get the rx. As a provider myself, this isn't true (I do it often without any issue as I work close to a state line). A bit of education to the providers would be helpful in case this arises for someone else.

November 3, 2025

Consquella at the front was very prompt professional and kind. Cynthia showed genuine compassion, concern and took good care of me. Deidre NP was wonderful . She made sure she covered all of my concerns, she is extremely knowledgeable, and made sure we understood the plan . Jenny was the cherry on top!

November 5, 2025

Very helpful.

November 5, 2025

Overall great service

November 6, 2025

Good experience. Thank you!

November 8, 2025

Everyone was extremely friendly and thoughtful

November 8, 2025

Shorter wait time

November 23, 2025

Always great!

November 28, 2025

Great experience. It was timely and efficient.

December 3, 2025

I had a ressy for 1030. I arrived behind two people who were walkins. The walkins were seen before me. What is the point of making a reservation which is not easy on your site only to have people who walk in go ahead of you?

December 3, 2025

Everything was done as well as possible. My family has been coming here for about 19 years. We have never had a bad experience.

December 4, 2025

Very impressed.

December 8, 2025

I know the staff and doctors at Sandy Plains Urgent are always professional and ready to help. It means a lot to have them close to where I live.

December 11, 2025

great experience even though super sick

December 11, 2025

Always an excellent experience!

December 14, 2025

It was good

December 15, 2025

Everyone is nice. Especially the front desk and the nurse that helped me before and after the NP visit. I watched a man be rude to the desk for no reason and they handled him well. The nurse that took my vitals is absolutely in the right profession where she is meant to be. She's very caring and explains things so well.

December 16, 2025

I appreciate having Wellstar Urgent Care in the neighborhood. The staff are very thorough and caring.

December 24, 2025

Everyone was caring and efficient

December 27, 2025

Very polite group of people at this facility

December 31, 2025

Was not a good listener.

December 31, 2025

My experience was fine, I experienced no problems, I just do not typically recommend facilities/establishments to people.

December 31, 2025

All was good, but again the front desk girl was not friendly, she was rude, seemed very tired and not wanting to be of any help. She did not listen and seemed to not want to be there

January 2, 2026

The NP and entire staff was exceptionally nice!

January 4, 2026

There are probably 30 ways to run an urgent care, but this " soon or later today" appointment system seems to be the best.

January 8, 2026

All the personnel were very professional and it was a positive experience.

January 10, 2026

Keep the good work up

January 11, 2026

The X-ray tech was phenomenal. Everything else I feel was more effective with Google. Went in for an X-ray and care of an injured ankle that they found was sprained. I realized later I was referred to an Orthopedist in my paperwork but that was not clear from provider. Dierdre was difficult to understand, very vague and then pat and pressed on my hurt ankle with both hands bc she forgot it was hurt by end of appointment. I'm sure the staff is overworked but this was subpar care. The tech came to put an ankle brace on me and didn't know how and placed it like a plus sign sticking out at s right angle from my leg. I had to show her how to out it on.

January 13, 2026

A doctor wouldn't listen to what I was saying I was trying to explain how I was feeling, and she wouldn't listen to me and cut me off

January 14, 2026

Every body was very nice and friendly!!

January 14, 2026