Deidre Floyd, NP

Everyone was extremely friendly and thoughtful

November 8, 2025

Good experience. Thank you!

November 8, 2025

Overall great service

November 6, 2025

Very helpful.

November 5, 2025

Consquella at the front was very prompt professional and kind. Cynthia showed genuine compassion, concern and took good care of me. Deidre NP was wonderful . She made sure she covered all of my concerns, she is extremely knowledgeable, and made sure we understood the plan . Jenny was the cherry on top!

November 5, 2025

Everything and everyone was mostly great and efficient. I was there for less than an hour from check in to out. The only negatives were the provider never mentioned she was sending out a strep culture. I'm glad it was sent out because it was positive for strep but there obviously needs to be communication about what is being sent out. I received a prompt phone call from staff when test results were back. I was out of state when they came back though and the providers that called stated they weren't able to call in an rx across state lines so it was a bit of a hassle on my end to get the rx. As a provider myself, this isn't true (I do it often without any issue as I work close to a state line). A bit of education to the providers would be helpful in case this arises for someone else.

November 3, 2025

Nurse and NP took really great care with my wounds. I'm very thankful for their care.

October 26, 2025

A very good experience, all were kind and compassionate. I've used this Wellstar before and Deidre Floyd is very kind and thorough

October 24, 2025

Everyone was nice and helpful

October 23, 2025

The nurse was fine, although I did have to repeat myself a few times. The NP was awful. She wasn't pleasant or particularly professional. No bedside manner.

October 22, 2025

The Lady who did the x-rays was wonderful

October 22, 2025

Excellent service

October 16, 2025

Thank you for your help with my broken leg! I was helped out to the car as I was on crutches, very kind and supportive team at Sandy Plains location Urgent Care.

October 15, 2025

The staff was outstanding and very concerned. I could not have asked for better treatment.

October 10, 2025

Quick & efficient

October 10, 2025

Both RN Carman and NP Ms. Floyd could not have been more helpful and attentive to my needs.

October 10, 2025

Great folks, very thankful they are nearby.

October 5, 2025

We were concerned about the possibility of a hernia for our son. The doctor was unable to help with this and recommended we go to the emergency room. The emergency room doctor could not understand why we were there since they said that it is a hematoma and not a hernia. I am not a medical professional, but a doctor should be able to tell the difference between a hernia and a hematoma. That is why we brought our son to see a doctor. If your doctor cannot tell the difference between these two things then maybe they should not be seeing patients. The visit to your office that day will be costing more money than it should since it unnecessarily required an ER visit after our visit to your facility. I feel that we should not have to pay for this visit since your doctor could not help and just referred us to an expensive and unnecessary ER visit.

October 7, 2025

Very friendly and explained everything well.

October 2, 2025

There was a lot of "attitude" from the provider and she was not very willing to help with my issue. She made me feel like I was an interruption to her morning and she had better things to do.

October 1, 2025

Regarding handwashing by staff: There was exactly zero touching needed for this visit. I only wanted to confirm my cut was showing signs of fungal infection, which was obvious to the PA immediately on sight. I don't know if the blood pressure cuff gets sanitized, but you didn't ask. Anyway, I answered no only because I had direct memory of that because I didn't need to see it based on the actions in the room.

October 2, 2025

I've been to this location before, and it was fabulous. This time, the medical staff that attended to me was a terrible experience. They made me feel like I was an irritation to their day. As if I was making them work. They were not committed to providing me with good attention and care. When they came in with my discharge papers and my next steps. They had no idea what to say. She had to leave the room twice to ask what the medication was for that was being recommended. Then the PA came in, completely irritated as if I was being a difficult patient. It was so wrong. I would not recommend the two people that I interacted with at all. But everyone else I've experienced at this location has been wonderful.

September 21, 2025

Very corteous & professional.

September 17, 2025

Had a great experience, the staff was kind and caring

September 11, 2025

I appreciate the care and promptness of the entire staff.

September 8, 2025

Everything went well except my 2nd Insurance wasn't listed so I am showing a balance I don't owe. I have both Medicare Part A&B and Tricare. Thank you.

September 8, 2025

The facility was spotless and we checked in before we arrived. We waited less than 15 minutes in the waiting room and the care staff seemed to be genuinely concerned with my mother's care. And I feel like the information we got and that was provided was very detailed and thorough.

September 5, 2025

Felt rushed nurse practitioner not personable

September 3, 2025

Good experience

September 3, 2025

Took care of me.

September 3, 2025

Everyone was extremely friendly and thoughtful

November 8, 2025

Good experience. Thank you!

November 8, 2025

Overall great service

November 6, 2025

Very helpful.

November 5, 2025

Consquella at the front was very prompt professional and kind. Cynthia showed genuine compassion, concern and took good care of me. Deidre NP was wonderful . She made sure she covered all of my concerns, she is extremely knowledgeable, and made sure we understood the plan . Jenny was the cherry on top!

November 5, 2025

Nurse and NP took really great care with my wounds. I'm very thankful for their care.

October 26, 2025

A very good experience, all were kind and compassionate. I've used this Wellstar before and Deidre Floyd is very kind and thorough

October 24, 2025

Everyone was nice and helpful

October 23, 2025

The Lady who did the x-rays was wonderful

October 22, 2025

Excellent service

October 16, 2025

Thank you for your help with my broken leg! I was helped out to the car as I was on crutches, very kind and supportive team at Sandy Plains location Urgent Care.

October 15, 2025

The staff was outstanding and very concerned. I could not have asked for better treatment.

October 10, 2025

Quick & efficient

October 10, 2025

Both RN Carman and NP Ms. Floyd could not have been more helpful and attentive to my needs.

October 10, 2025

Great folks, very thankful they are nearby.

October 5, 2025

Very friendly and explained everything well.

October 2, 2025

Regarding handwashing by staff: There was exactly zero touching needed for this visit. I only wanted to confirm my cut was showing signs of fungal infection, which was obvious to the PA immediately on sight. I don't know if the blood pressure cuff gets sanitized, but you didn't ask. Anyway, I answered no only because I had direct memory of that because I didn't need to see it based on the actions in the room.

October 2, 2025

Very corteous & professional.

September 17, 2025

Had a great experience, the staff was kind and caring

September 11, 2025

I appreciate the care and promptness of the entire staff.

September 8, 2025

Everything went well except my 2nd Insurance wasn't listed so I am showing a balance I don't owe. I have both Medicare Part A&B and Tricare. Thank you.

September 8, 2025

The facility was spotless and we checked in before we arrived. We waited less than 15 minutes in the waiting room and the care staff seemed to be genuinely concerned with my mother's care. And I feel like the information we got and that was provided was very detailed and thorough.

September 5, 2025

Good experience

September 3, 2025

Took care of me.

September 3, 2025

The nurse was fine, although I did have to repeat myself a few times. The NP was awful. She wasn't pleasant or particularly professional. No bedside manner.

October 22, 2025

Everything and everyone was mostly great and efficient. I was there for less than an hour from check in to out. The only negatives were the provider never mentioned she was sending out a strep culture. I'm glad it was sent out because it was positive for strep but there obviously needs to be communication about what is being sent out. I received a prompt phone call from staff when test results were back. I was out of state when they came back though and the providers that called stated they weren't able to call in an rx across state lines so it was a bit of a hassle on my end to get the rx. As a provider myself, this isn't true (I do it often without any issue as I work close to a state line). A bit of education to the providers would be helpful in case this arises for someone else.

November 3, 2025

We were concerned about the possibility of a hernia for our son. The doctor was unable to help with this and recommended we go to the emergency room. The emergency room doctor could not understand why we were there since they said that it is a hematoma and not a hernia. I am not a medical professional, but a doctor should be able to tell the difference between a hernia and a hematoma. That is why we brought our son to see a doctor. If your doctor cannot tell the difference between these two things then maybe they should not be seeing patients. The visit to your office that day will be costing more money than it should since it unnecessarily required an ER visit after our visit to your facility. I feel that we should not have to pay for this visit since your doctor could not help and just referred us to an expensive and unnecessary ER visit.

October 7, 2025

I've been to this location before, and it was fabulous. This time, the medical staff that attended to me was a terrible experience. They made me feel like I was an irritation to their day. As if I was making them work. They were not committed to providing me with good attention and care. When they came in with my discharge papers and my next steps. They had no idea what to say. She had to leave the room twice to ask what the medication was for that was being recommended. Then the PA came in, completely irritated as if I was being a difficult patient. It was so wrong. I would not recommend the two people that I interacted with at all. But everyone else I've experienced at this location has been wonderful.

September 21, 2025

There was a lot of "attitude" from the provider and she was not very willing to help with my issue. She made me feel like I was an interruption to her morning and she had better things to do.

October 1, 2025

Felt rushed nurse practitioner not personable

September 3, 2025

There was a lot of "attitude" from the provider and she was not very willing to help with my issue. She made me feel like I was an interruption to her morning and she had better things to do.

October 1, 2025

Felt rushed nurse practitioner not personable

September 3, 2025

I've been to this location before, and it was fabulous. This time, the medical staff that attended to me was a terrible experience. They made me feel like I was an irritation to their day. As if I was making them work. They were not committed to providing me with good attention and care. When they came in with my discharge papers and my next steps. They had no idea what to say. She had to leave the room twice to ask what the medication was for that was being recommended. Then the PA came in, completely irritated as if I was being a difficult patient. It was so wrong. I would not recommend the two people that I interacted with at all. But everyone else I've experienced at this location has been wonderful.

September 21, 2025

Everything and everyone was mostly great and efficient. I was there for less than an hour from check in to out. The only negatives were the provider never mentioned she was sending out a strep culture. I'm glad it was sent out because it was positive for strep but there obviously needs to be communication about what is being sent out. I received a prompt phone call from staff when test results were back. I was out of state when they came back though and the providers that called stated they weren't able to call in an rx across state lines so it was a bit of a hassle on my end to get the rx. As a provider myself, this isn't true (I do it often without any issue as I work close to a state line). A bit of education to the providers would be helpful in case this arises for someone else.

November 3, 2025

We were concerned about the possibility of a hernia for our son. The doctor was unable to help with this and recommended we go to the emergency room. The emergency room doctor could not understand why we were there since they said that it is a hematoma and not a hernia. I am not a medical professional, but a doctor should be able to tell the difference between a hernia and a hematoma. That is why we brought our son to see a doctor. If your doctor cannot tell the difference between these two things then maybe they should not be seeing patients. The visit to your office that day will be costing more money than it should since it unnecessarily required an ER visit after our visit to your facility. I feel that we should not have to pay for this visit since your doctor could not help and just referred us to an expensive and unnecessary ER visit.

October 7, 2025

The nurse was fine, although I did have to repeat myself a few times. The NP was awful. She wasn't pleasant or particularly professional. No bedside manner.

October 22, 2025

Everyone was extremely friendly and thoughtful

November 8, 2025

Good experience. Thank you!

November 8, 2025

Overall great service

November 6, 2025

Very helpful.

November 5, 2025

Consquella at the front was very prompt professional and kind. Cynthia showed genuine compassion, concern and took good care of me. Deidre NP was wonderful . She made sure she covered all of my concerns, she is extremely knowledgeable, and made sure we understood the plan . Jenny was the cherry on top!

November 5, 2025

Nurse and NP took really great care with my wounds. I'm very thankful for their care.

October 26, 2025

A very good experience, all were kind and compassionate. I've used this Wellstar before and Deidre Floyd is very kind and thorough

October 24, 2025

Everyone was nice and helpful

October 23, 2025

The Lady who did the x-rays was wonderful

October 22, 2025

Excellent service

October 16, 2025

Thank you for your help with my broken leg! I was helped out to the car as I was on crutches, very kind and supportive team at Sandy Plains location Urgent Care.

October 15, 2025

The staff was outstanding and very concerned. I could not have asked for better treatment.

October 10, 2025

Quick & efficient

October 10, 2025

Both RN Carman and NP Ms. Floyd could not have been more helpful and attentive to my needs.

October 10, 2025

Great folks, very thankful they are nearby.

October 5, 2025

Very friendly and explained everything well.

October 2, 2025

Regarding handwashing by staff: There was exactly zero touching needed for this visit. I only wanted to confirm my cut was showing signs of fungal infection, which was obvious to the PA immediately on sight. I don't know if the blood pressure cuff gets sanitized, but you didn't ask. Anyway, I answered no only because I had direct memory of that because I didn't need to see it based on the actions in the room.

October 2, 2025

Very corteous & professional.

September 17, 2025

Had a great experience, the staff was kind and caring

September 11, 2025

I appreciate the care and promptness of the entire staff.

September 8, 2025

Everything went well except my 2nd Insurance wasn't listed so I am showing a balance I don't owe. I have both Medicare Part A&B and Tricare. Thank you.

September 8, 2025

The facility was spotless and we checked in before we arrived. We waited less than 15 minutes in the waiting room and the care staff seemed to be genuinely concerned with my mother's care. And I feel like the information we got and that was provided was very detailed and thorough.

September 5, 2025

Good experience

September 3, 2025

Took care of me.

September 3, 2025

Everyone was extremely friendly and thoughtful

November 8, 2025

Good experience. Thank you!

November 8, 2025

Overall great service

November 6, 2025

Very helpful.

November 5, 2025

Consquella at the front was very prompt professional and kind. Cynthia showed genuine compassion, concern and took good care of me. Deidre NP was wonderful . She made sure she covered all of my concerns, she is extremely knowledgeable, and made sure we understood the plan . Jenny was the cherry on top!

November 5, 2025

Everything and everyone was mostly great and efficient. I was there for less than an hour from check in to out. The only negatives were the provider never mentioned she was sending out a strep culture. I'm glad it was sent out because it was positive for strep but there obviously needs to be communication about what is being sent out. I received a prompt phone call from staff when test results were back. I was out of state when they came back though and the providers that called stated they weren't able to call in an rx across state lines so it was a bit of a hassle on my end to get the rx. As a provider myself, this isn't true (I do it often without any issue as I work close to a state line). A bit of education to the providers would be helpful in case this arises for someone else.

November 3, 2025

Nurse and NP took really great care with my wounds. I'm very thankful for their care.

October 26, 2025

A very good experience, all were kind and compassionate. I've used this Wellstar before and Deidre Floyd is very kind and thorough

October 24, 2025

Everyone was nice and helpful

October 23, 2025

The nurse was fine, although I did have to repeat myself a few times. The NP was awful. She wasn't pleasant or particularly professional. No bedside manner.

October 22, 2025

The Lady who did the x-rays was wonderful

October 22, 2025

Excellent service

October 16, 2025

Thank you for your help with my broken leg! I was helped out to the car as I was on crutches, very kind and supportive team at Sandy Plains location Urgent Care.

October 15, 2025

The staff was outstanding and very concerned. I could not have asked for better treatment.

October 10, 2025

Quick & efficient

October 10, 2025

Both RN Carman and NP Ms. Floyd could not have been more helpful and attentive to my needs.

October 10, 2025

We were concerned about the possibility of a hernia for our son. The doctor was unable to help with this and recommended we go to the emergency room. The emergency room doctor could not understand why we were there since they said that it is a hematoma and not a hernia. I am not a medical professional, but a doctor should be able to tell the difference between a hernia and a hematoma. That is why we brought our son to see a doctor. If your doctor cannot tell the difference between these two things then maybe they should not be seeing patients. The visit to your office that day will be costing more money than it should since it unnecessarily required an ER visit after our visit to your facility. I feel that we should not have to pay for this visit since your doctor could not help and just referred us to an expensive and unnecessary ER visit.

October 7, 2025

Great folks, very thankful they are nearby.

October 5, 2025

Very friendly and explained everything well.

October 2, 2025

Regarding handwashing by staff: There was exactly zero touching needed for this visit. I only wanted to confirm my cut was showing signs of fungal infection, which was obvious to the PA immediately on sight. I don't know if the blood pressure cuff gets sanitized, but you didn't ask. Anyway, I answered no only because I had direct memory of that because I didn't need to see it based on the actions in the room.

October 2, 2025

There was a lot of "attitude" from the provider and she was not very willing to help with my issue. She made me feel like I was an interruption to her morning and she had better things to do.

October 1, 2025

I've been to this location before, and it was fabulous. This time, the medical staff that attended to me was a terrible experience. They made me feel like I was an irritation to their day. As if I was making them work. They were not committed to providing me with good attention and care. When they came in with my discharge papers and my next steps. They had no idea what to say. She had to leave the room twice to ask what the medication was for that was being recommended. Then the PA came in, completely irritated as if I was being a difficult patient. It was so wrong. I would not recommend the two people that I interacted with at all. But everyone else I've experienced at this location has been wonderful.

September 21, 2025

Very corteous & professional.

September 17, 2025

Had a great experience, the staff was kind and caring

September 11, 2025

I appreciate the care and promptness of the entire staff.

September 8, 2025

Everything went well except my 2nd Insurance wasn't listed so I am showing a balance I don't owe. I have both Medicare Part A&B and Tricare. Thank you.

September 8, 2025

The facility was spotless and we checked in before we arrived. We waited less than 15 minutes in the waiting room and the care staff seemed to be genuinely concerned with my mother's care. And I feel like the information we got and that was provided was very detailed and thorough.

September 5, 2025

Felt rushed nurse practitioner not personable

September 3, 2025

Good experience

September 3, 2025

Took care of me.

September 3, 2025

Took care of me.

September 3, 2025

Good experience

September 3, 2025

Felt rushed nurse practitioner not personable

September 3, 2025

The facility was spotless and we checked in before we arrived. We waited less than 15 minutes in the waiting room and the care staff seemed to be genuinely concerned with my mother's care. And I feel like the information we got and that was provided was very detailed and thorough.

September 5, 2025

Everything went well except my 2nd Insurance wasn't listed so I am showing a balance I don't owe. I have both Medicare Part A&B and Tricare. Thank you.

September 8, 2025

I appreciate the care and promptness of the entire staff.

September 8, 2025

Had a great experience, the staff was kind and caring

September 11, 2025

Very corteous & professional.

September 17, 2025

I've been to this location before, and it was fabulous. This time, the medical staff that attended to me was a terrible experience. They made me feel like I was an irritation to their day. As if I was making them work. They were not committed to providing me with good attention and care. When they came in with my discharge papers and my next steps. They had no idea what to say. She had to leave the room twice to ask what the medication was for that was being recommended. Then the PA came in, completely irritated as if I was being a difficult patient. It was so wrong. I would not recommend the two people that I interacted with at all. But everyone else I've experienced at this location has been wonderful.

September 21, 2025

There was a lot of "attitude" from the provider and she was not very willing to help with my issue. She made me feel like I was an interruption to her morning and she had better things to do.

October 1, 2025

Regarding handwashing by staff: There was exactly zero touching needed for this visit. I only wanted to confirm my cut was showing signs of fungal infection, which was obvious to the PA immediately on sight. I don't know if the blood pressure cuff gets sanitized, but you didn't ask. Anyway, I answered no only because I had direct memory of that because I didn't need to see it based on the actions in the room.

October 2, 2025

Very friendly and explained everything well.

October 2, 2025

Great folks, very thankful they are nearby.

October 5, 2025

We were concerned about the possibility of a hernia for our son. The doctor was unable to help with this and recommended we go to the emergency room. The emergency room doctor could not understand why we were there since they said that it is a hematoma and not a hernia. I am not a medical professional, but a doctor should be able to tell the difference between a hernia and a hematoma. That is why we brought our son to see a doctor. If your doctor cannot tell the difference between these two things then maybe they should not be seeing patients. The visit to your office that day will be costing more money than it should since it unnecessarily required an ER visit after our visit to your facility. I feel that we should not have to pay for this visit since your doctor could not help and just referred us to an expensive and unnecessary ER visit.

October 7, 2025

Both RN Carman and NP Ms. Floyd could not have been more helpful and attentive to my needs.

October 10, 2025

Quick & efficient

October 10, 2025

The staff was outstanding and very concerned. I could not have asked for better treatment.

October 10, 2025

Thank you for your help with my broken leg! I was helped out to the car as I was on crutches, very kind and supportive team at Sandy Plains location Urgent Care.

October 15, 2025

Excellent service

October 16, 2025

The Lady who did the x-rays was wonderful

October 22, 2025

The nurse was fine, although I did have to repeat myself a few times. The NP was awful. She wasn't pleasant or particularly professional. No bedside manner.

October 22, 2025

Everyone was nice and helpful

October 23, 2025

A very good experience, all were kind and compassionate. I've used this Wellstar before and Deidre Floyd is very kind and thorough

October 24, 2025

Nurse and NP took really great care with my wounds. I'm very thankful for their care.

October 26, 2025

Everything and everyone was mostly great and efficient. I was there for less than an hour from check in to out. The only negatives were the provider never mentioned she was sending out a strep culture. I'm glad it was sent out because it was positive for strep but there obviously needs to be communication about what is being sent out. I received a prompt phone call from staff when test results were back. I was out of state when they came back though and the providers that called stated they weren't able to call in an rx across state lines so it was a bit of a hassle on my end to get the rx. As a provider myself, this isn't true (I do it often without any issue as I work close to a state line). A bit of education to the providers would be helpful in case this arises for someone else.

November 3, 2025

Consquella at the front was very prompt professional and kind. Cynthia showed genuine compassion, concern and took good care of me. Deidre NP was wonderful . She made sure she covered all of my concerns, she is extremely knowledgeable, and made sure we understood the plan . Jenny was the cherry on top!

November 5, 2025

Very helpful.

November 5, 2025

Overall great service

November 6, 2025

Good experience. Thank you!

November 8, 2025

Everyone was extremely friendly and thoughtful

November 8, 2025