Deidre Floyd, NP

The staff at the WellSTAR Urgent Care and Canning Plains were super nice and they actually got me a little early for my appointment, which was very pleasant. Indeed, they explained everything. They showed attention to my problem and could not have been more helpful. It was actually a very, very good experience. Thanks.

July 19, 2026

My last visit was bad . She was not listening to what I said or what I asked.. she did not even go to look at my chart. She left the room with anger and slammed the door and make me so disappointed.. I ended up to go to other facility to get the right medication for my concern

July 18, 2026

Everything was great including the receptionist, but she would not allow me to wait outside the door. She gave me a blanket which I appreciated , but my chills were unbearable and I needed more warmth.

July 16, 2026

Your entire staff from the front desk to the clinic were exceptional and I appreciate the kind and detail treatment they provided. Well Done!

July 15, 2026

Great courteous service

July 11, 2026

My visit was very helpful and efficient and I was feeling better real soon. Thank you.

July 10, 2026

the front desk lady struggled to find my sons name on my insurance -- and told me that id be billed and if i had issues, to call the billing number.

July 9, 2026

always a great experience!

July 9, 2026

Everyone was great except for the lady at front desk she was not as helpful as she could have been.

July 3, 2026

Jennifer the RN and Dominique was both great. Jennifer was very caring. Deidre is always amazing! Great job!

July 3, 2026

It was my first time at an urgent care facility, and I was very satisfied with the care I received, as well as the information and recommendations provided by the entire team.

June 25, 2026

Dr Floyd and the entire staff are always professional and caring!

June 25, 2026

Cindee, Jenny, Diedre were all terrific and so appreciate their care and concern and help.

June 24, 2026

I thought taking stitches out would have been a cost included in the initial visit when the stitches were put in. I was surprised it was a separate charge.

June 13, 2026

Everyone was courteous & professional

June 13, 2026

The staff was excellent in all aspects!

June 12, 2026

Have used this Wellstar Urgent Care facility numerous times and each time the care has been excellent

June 10, 2026

Staff was courteous and attentive. They were very nice and accommodating.

June 10, 2026

Good service

June 6, 2026

Was excellent

June 3, 2026

This urgent care used to be great. However, it has gone downhill. I was prescribed medication that had TWO drug interactions with my normal medications. The pharmacy caught it, and I had to wait two more days for my prescriptions. My daughter tried to explain more about my condition, but the provider didn't want to listen. Terrible service, waste of a trip. I will be finding a new location.

June 2, 2026

I was having a reaction to a steroid injection I received at the orthopedist office. The urgent care staff was very calming & professional.

June 2, 2026

Everyone I met there was very nice and seemed to have my best interests in mind. Although I left there still having ear wax and a very sore ear instead of getting it all cleared out, they tried their hardest. Maybe an ERT doctor would have had better results, but I don't blame this group for not getting results because they gave it a good try.

May 31, 2026

The service provider is very professional, efficient, and very friendly. And the facility itself is very clean and suitable for patients. Thank you.

May 29, 2026

Having more options in Spanish in the reception area.

May 29, 2026

I came in as I was concerned about bumps forming on my arms. At no time was I examined, or my problem looked at. The NP never came close enough to observe what my concerns were !! Not trying to get her in any trouble but I will NOT return eventhough it is close.

May 23, 2026

I appreciated their concern and taking time to explain things clearly.

May 19, 2026

Amber at front desk was great, kind and super nice. Jennifer was the RN was also very nice and caring. Octavia did the xray she was so caring and considerate . Deidre was an amazing provider. She listened to me and told me next steps if my foot did not get better. Thank you all for the amazing service and taking care of me and my family

May 19, 2026

Everyone was very kind and respectful. I hope I don't have to return, but if I need assistance, I definitely will rely on you. Thank you so much.

May 15, 2026

It was good

May 15, 2026

The staff at the WellSTAR Urgent Care and Canning Plains were super nice and they actually got me a little early for my appointment, which was very pleasant. Indeed, they explained everything. They showed attention to my problem and could not have been more helpful. It was actually a very, very good experience. Thanks.

July 19, 2026

Everything was great including the receptionist, but she would not allow me to wait outside the door. She gave me a blanket which I appreciated , but my chills were unbearable and I needed more warmth.

July 16, 2026

Your entire staff from the front desk to the clinic were exceptional and I appreciate the kind and detail treatment they provided. Well Done!

July 15, 2026

Great courteous service

July 11, 2026

My visit was very helpful and efficient and I was feeling better real soon. Thank you.

July 10, 2026

always a great experience!

July 9, 2026

Jennifer the RN and Dominique was both great. Jennifer was very caring. Deidre is always amazing! Great job!

July 3, 2026

It was my first time at an urgent care facility, and I was very satisfied with the care I received, as well as the information and recommendations provided by the entire team.

June 25, 2026

Dr Floyd and the entire staff are always professional and caring!

June 25, 2026

Cindee, Jenny, Diedre were all terrific and so appreciate their care and concern and help.

June 24, 2026

I thought taking stitches out would have been a cost included in the initial visit when the stitches were put in. I was surprised it was a separate charge.

June 13, 2026

Everyone was courteous & professional

June 13, 2026

The staff was excellent in all aspects!

June 12, 2026

Have used this Wellstar Urgent Care facility numerous times and each time the care has been excellent

June 10, 2026

Staff was courteous and attentive. They were very nice and accommodating.

June 10, 2026

Good service

June 6, 2026

Was excellent

June 3, 2026

I was having a reaction to a steroid injection I received at the orthopedist office. The urgent care staff was very calming & professional.

June 2, 2026

Everyone I met there was very nice and seemed to have my best interests in mind. Although I left there still having ear wax and a very sore ear instead of getting it all cleared out, they tried their hardest. Maybe an ERT doctor would have had better results, but I don't blame this group for not getting results because they gave it a good try.

May 31, 2026

The service provider is very professional, efficient, and very friendly. And the facility itself is very clean and suitable for patients. Thank you.

May 29, 2026

Having more options in Spanish in the reception area.

May 29, 2026

I appreciated their concern and taking time to explain things clearly.

May 19, 2026

Amber at front desk was great, kind and super nice. Jennifer was the RN was also very nice and caring. Octavia did the xray she was so caring and considerate . Deidre was an amazing provider. She listened to me and told me next steps if my foot did not get better. Thank you all for the amazing service and taking care of me and my family

May 19, 2026

Everyone was very kind and respectful. I hope I don't have to return, but if I need assistance, I definitely will rely on you. Thank you so much.

May 15, 2026

the front desk lady struggled to find my sons name on my insurance -- and told me that id be billed and if i had issues, to call the billing number.

July 9, 2026

Everyone was great except for the lady at front desk she was not as helpful as she could have been.

July 3, 2026

I came in as I was concerned about bumps forming on my arms. At no time was I examined, or my problem looked at. The NP never came close enough to observe what my concerns were !! Not trying to get her in any trouble but I will NOT return eventhough it is close.

May 23, 2026

It was good

May 15, 2026

This urgent care used to be great. However, it has gone downhill. I was prescribed medication that had TWO drug interactions with my normal medications. The pharmacy caught it, and I had to wait two more days for my prescriptions. My daughter tried to explain more about my condition, but the provider didn't want to listen. Terrible service, waste of a trip. I will be finding a new location.

June 2, 2026

My last visit was bad . She was not listening to what I said or what I asked.. she did not even go to look at my chart. She left the room with anger and slammed the door and make me so disappointed.. I ended up to go to other facility to get the right medication for my concern

July 18, 2026

My last visit was bad . She was not listening to what I said or what I asked.. she did not even go to look at my chart. She left the room with anger and slammed the door and make me so disappointed.. I ended up to go to other facility to get the right medication for my concern

July 18, 2026

This urgent care used to be great. However, it has gone downhill. I was prescribed medication that had TWO drug interactions with my normal medications. The pharmacy caught it, and I had to wait two more days for my prescriptions. My daughter tried to explain more about my condition, but the provider didn't want to listen. Terrible service, waste of a trip. I will be finding a new location.

June 2, 2026

I came in as I was concerned about bumps forming on my arms. At no time was I examined, or my problem looked at. The NP never came close enough to observe what my concerns were !! Not trying to get her in any trouble but I will NOT return eventhough it is close.

May 23, 2026

It was good

May 15, 2026

the front desk lady struggled to find my sons name on my insurance -- and told me that id be billed and if i had issues, to call the billing number.

July 9, 2026

Everyone was great except for the lady at front desk she was not as helpful as she could have been.

July 3, 2026

The staff at the WellSTAR Urgent Care and Canning Plains were super nice and they actually got me a little early for my appointment, which was very pleasant. Indeed, they explained everything. They showed attention to my problem and could not have been more helpful. It was actually a very, very good experience. Thanks.

July 19, 2026

Everything was great including the receptionist, but she would not allow me to wait outside the door. She gave me a blanket which I appreciated , but my chills were unbearable and I needed more warmth.

July 16, 2026

Your entire staff from the front desk to the clinic were exceptional and I appreciate the kind and detail treatment they provided. Well Done!

July 15, 2026

Great courteous service

July 11, 2026

My visit was very helpful and efficient and I was feeling better real soon. Thank you.

July 10, 2026

always a great experience!

July 9, 2026

Jennifer the RN and Dominique was both great. Jennifer was very caring. Deidre is always amazing! Great job!

July 3, 2026

It was my first time at an urgent care facility, and I was very satisfied with the care I received, as well as the information and recommendations provided by the entire team.

June 25, 2026

Dr Floyd and the entire staff are always professional and caring!

June 25, 2026

Cindee, Jenny, Diedre were all terrific and so appreciate their care and concern and help.

June 24, 2026

I thought taking stitches out would have been a cost included in the initial visit when the stitches were put in. I was surprised it was a separate charge.

June 13, 2026

Everyone was courteous & professional

June 13, 2026

The staff was excellent in all aspects!

June 12, 2026

Have used this Wellstar Urgent Care facility numerous times and each time the care has been excellent

June 10, 2026

Staff was courteous and attentive. They were very nice and accommodating.

June 10, 2026

Good service

June 6, 2026

Was excellent

June 3, 2026

I was having a reaction to a steroid injection I received at the orthopedist office. The urgent care staff was very calming & professional.

June 2, 2026

Everyone I met there was very nice and seemed to have my best interests in mind. Although I left there still having ear wax and a very sore ear instead of getting it all cleared out, they tried their hardest. Maybe an ERT doctor would have had better results, but I don't blame this group for not getting results because they gave it a good try.

May 31, 2026

The service provider is very professional, efficient, and very friendly. And the facility itself is very clean and suitable for patients. Thank you.

May 29, 2026

Having more options in Spanish in the reception area.

May 29, 2026

I appreciated their concern and taking time to explain things clearly.

May 19, 2026

Amber at front desk was great, kind and super nice. Jennifer was the RN was also very nice and caring. Octavia did the xray she was so caring and considerate . Deidre was an amazing provider. She listened to me and told me next steps if my foot did not get better. Thank you all for the amazing service and taking care of me and my family

May 19, 2026

Everyone was very kind and respectful. I hope I don't have to return, but if I need assistance, I definitely will rely on you. Thank you so much.

May 15, 2026

The staff at the WellSTAR Urgent Care and Canning Plains were super nice and they actually got me a little early for my appointment, which was very pleasant. Indeed, they explained everything. They showed attention to my problem and could not have been more helpful. It was actually a very, very good experience. Thanks.

July 19, 2026

My last visit was bad . She was not listening to what I said or what I asked.. she did not even go to look at my chart. She left the room with anger and slammed the door and make me so disappointed.. I ended up to go to other facility to get the right medication for my concern

July 18, 2026

Everything was great including the receptionist, but she would not allow me to wait outside the door. She gave me a blanket which I appreciated , but my chills were unbearable and I needed more warmth.

July 16, 2026

Your entire staff from the front desk to the clinic were exceptional and I appreciate the kind and detail treatment they provided. Well Done!

July 15, 2026

Great courteous service

July 11, 2026

My visit was very helpful and efficient and I was feeling better real soon. Thank you.

July 10, 2026

the front desk lady struggled to find my sons name on my insurance -- and told me that id be billed and if i had issues, to call the billing number.

July 9, 2026

always a great experience!

July 9, 2026

Everyone was great except for the lady at front desk she was not as helpful as she could have been.

July 3, 2026

Jennifer the RN and Dominique was both great. Jennifer was very caring. Deidre is always amazing! Great job!

July 3, 2026

It was my first time at an urgent care facility, and I was very satisfied with the care I received, as well as the information and recommendations provided by the entire team.

June 25, 2026

Dr Floyd and the entire staff are always professional and caring!

June 25, 2026

Cindee, Jenny, Diedre were all terrific and so appreciate their care and concern and help.

June 24, 2026

I thought taking stitches out would have been a cost included in the initial visit when the stitches were put in. I was surprised it was a separate charge.

June 13, 2026

Everyone was courteous & professional

June 13, 2026

The staff was excellent in all aspects!

June 12, 2026

Staff was courteous and attentive. They were very nice and accommodating.

June 10, 2026

Have used this Wellstar Urgent Care facility numerous times and each time the care has been excellent

June 10, 2026

Good service

June 6, 2026

Was excellent

June 3, 2026

This urgent care used to be great. However, it has gone downhill. I was prescribed medication that had TWO drug interactions with my normal medications. The pharmacy caught it, and I had to wait two more days for my prescriptions. My daughter tried to explain more about my condition, but the provider didn't want to listen. Terrible service, waste of a trip. I will be finding a new location.

June 2, 2026

I was having a reaction to a steroid injection I received at the orthopedist office. The urgent care staff was very calming & professional.

June 2, 2026

Everyone I met there was very nice and seemed to have my best interests in mind. Although I left there still having ear wax and a very sore ear instead of getting it all cleared out, they tried their hardest. Maybe an ERT doctor would have had better results, but I don't blame this group for not getting results because they gave it a good try.

May 31, 2026

The service provider is very professional, efficient, and very friendly. And the facility itself is very clean and suitable for patients. Thank you.

May 29, 2026

Having more options in Spanish in the reception area.

May 29, 2026

I came in as I was concerned about bumps forming on my arms. At no time was I examined, or my problem looked at. The NP never came close enough to observe what my concerns were !! Not trying to get her in any trouble but I will NOT return eventhough it is close.

May 23, 2026

Amber at front desk was great, kind and super nice. Jennifer was the RN was also very nice and caring. Octavia did the xray she was so caring and considerate . Deidre was an amazing provider. She listened to me and told me next steps if my foot did not get better. Thank you all for the amazing service and taking care of me and my family

May 19, 2026

I appreciated their concern and taking time to explain things clearly.

May 19, 2026

Everyone was very kind and respectful. I hope I don't have to return, but if I need assistance, I definitely will rely on you. Thank you so much.

May 15, 2026

It was good

May 15, 2026

It was good

May 15, 2026

Everyone was very kind and respectful. I hope I don't have to return, but if I need assistance, I definitely will rely on you. Thank you so much.

May 15, 2026

I appreciated their concern and taking time to explain things clearly.

May 19, 2026

Amber at front desk was great, kind and super nice. Jennifer was the RN was also very nice and caring. Octavia did the xray she was so caring and considerate . Deidre was an amazing provider. She listened to me and told me next steps if my foot did not get better. Thank you all for the amazing service and taking care of me and my family

May 19, 2026

I came in as I was concerned about bumps forming on my arms. At no time was I examined, or my problem looked at. The NP never came close enough to observe what my concerns were !! Not trying to get her in any trouble but I will NOT return eventhough it is close.

May 23, 2026

Having more options in Spanish in the reception area.

May 29, 2026

The service provider is very professional, efficient, and very friendly. And the facility itself is very clean and suitable for patients. Thank you.

May 29, 2026

Everyone I met there was very nice and seemed to have my best interests in mind. Although I left there still having ear wax and a very sore ear instead of getting it all cleared out, they tried their hardest. Maybe an ERT doctor would have had better results, but I don't blame this group for not getting results because they gave it a good try.

May 31, 2026

I was having a reaction to a steroid injection I received at the orthopedist office. The urgent care staff was very calming & professional.

June 2, 2026

This urgent care used to be great. However, it has gone downhill. I was prescribed medication that had TWO drug interactions with my normal medications. The pharmacy caught it, and I had to wait two more days for my prescriptions. My daughter tried to explain more about my condition, but the provider didn't want to listen. Terrible service, waste of a trip. I will be finding a new location.

June 2, 2026

Was excellent

June 3, 2026

Good service

June 6, 2026

Have used this Wellstar Urgent Care facility numerous times and each time the care has been excellent

June 10, 2026

Staff was courteous and attentive. They were very nice and accommodating.

June 10, 2026

The staff was excellent in all aspects!

June 12, 2026

I thought taking stitches out would have been a cost included in the initial visit when the stitches were put in. I was surprised it was a separate charge.

June 13, 2026

Everyone was courteous & professional

June 13, 2026

Cindee, Jenny, Diedre were all terrific and so appreciate their care and concern and help.

June 24, 2026

Dr Floyd and the entire staff are always professional and caring!

June 25, 2026

It was my first time at an urgent care facility, and I was very satisfied with the care I received, as well as the information and recommendations provided by the entire team.

June 25, 2026

Jennifer the RN and Dominique was both great. Jennifer was very caring. Deidre is always amazing! Great job!

July 3, 2026

Everyone was great except for the lady at front desk she was not as helpful as she could have been.

July 3, 2026

always a great experience!

July 9, 2026

the front desk lady struggled to find my sons name on my insurance -- and told me that id be billed and if i had issues, to call the billing number.

July 9, 2026

My visit was very helpful and efficient and I was feeling better real soon. Thank you.

July 10, 2026

Great courteous service

July 11, 2026

Your entire staff from the front desk to the clinic were exceptional and I appreciate the kind and detail treatment they provided. Well Done!

July 15, 2026

Everything was great including the receptionist, but she would not allow me to wait outside the door. She gave me a blanket which I appreciated , but my chills were unbearable and I needed more warmth.

July 16, 2026

My last visit was bad . She was not listening to what I said or what I asked.. she did not even go to look at my chart. She left the room with anger and slammed the door and make me so disappointed.. I ended up to go to other facility to get the right medication for my concern

July 18, 2026

The staff at the WellSTAR Urgent Care and Canning Plains were super nice and they actually got me a little early for my appointment, which was very pleasant. Indeed, they explained everything. They showed attention to my problem and could not have been more helpful. It was actually a very, very good experience. Thanks.

July 19, 2026