Deidre Floyd, NP

Always an excellent experience!

December 14, 2025

I know the staff and doctors at Sandy Plains Urgent are always professional and ready to help. It means a lot to have them close to where I live.

December 11, 2025

great experience even though super sick

December 11, 2025

Very impressed.

December 8, 2025

Everything was done as well as possible. My family has been coming here for about 19 years. We have never had a bad experience.

December 4, 2025

I had a ressy for 1030. I arrived behind two people who were walkins. The walkins were seen before me. What is the point of making a reservation which is not easy on your site only to have people who walk in go ahead of you?

December 3, 2025

Great experience. It was timely and efficient.

December 3, 2025

Always great!

November 28, 2025

Shorter wait time

November 23, 2025

Everyone was extremely friendly and thoughtful

November 8, 2025

Good experience. Thank you!

November 8, 2025

Overall great service

November 6, 2025

Very helpful.

November 5, 2025

Consquella at the front was very prompt professional and kind. Cynthia showed genuine compassion, concern and took good care of me. Deidre NP was wonderful . She made sure she covered all of my concerns, she is extremely knowledgeable, and made sure we understood the plan . Jenny was the cherry on top!

November 5, 2025

Everything and everyone was mostly great and efficient. I was there for less than an hour from check in to out. The only negatives were the provider never mentioned she was sending out a strep culture. I'm glad it was sent out because it was positive for strep but there obviously needs to be communication about what is being sent out. I received a prompt phone call from staff when test results were back. I was out of state when they came back though and the providers that called stated they weren't able to call in an rx across state lines so it was a bit of a hassle on my end to get the rx. As a provider myself, this isn't true (I do it often without any issue as I work close to a state line). A bit of education to the providers would be helpful in case this arises for someone else.

November 3, 2025

Not much

November 10, 2025

Nurse and NP took really great care with my wounds. I'm very thankful for their care.

October 26, 2025

A very good experience, all were kind and compassionate. I've used this Wellstar before and Deidre Floyd is very kind and thorough

October 24, 2025

Everyone was nice and helpful

October 23, 2025

The nurse was fine, although I did have to repeat myself a few times. The NP was awful. She wasn't pleasant or particularly professional. No bedside manner.

October 22, 2025

The Lady who did the x-rays was wonderful

October 22, 2025

Excellent service

October 16, 2025

Thank you for your help with my broken leg! I was helped out to the car as I was on crutches, very kind and supportive team at Sandy Plains location Urgent Care.

October 15, 2025

The staff was outstanding and very concerned. I could not have asked for better treatment.

October 10, 2025

Quick & efficient

October 10, 2025

Both RN Carman and NP Ms. Floyd could not have been more helpful and attentive to my needs.

October 10, 2025

Great folks, very thankful they are nearby.

October 5, 2025

We were concerned about the possibility of a hernia for our son. The doctor was unable to help with this and recommended we go to the emergency room. The emergency room doctor could not understand why we were there since they said that it is a hematoma and not a hernia. I am not a medical professional, but a doctor should be able to tell the difference between a hernia and a hematoma. That is why we brought our son to see a doctor. If your doctor cannot tell the difference between these two things then maybe they should not be seeing patients. The visit to your office that day will be costing more money than it should since it unnecessarily required an ER visit after our visit to your facility. I feel that we should not have to pay for this visit since your doctor could not help and just referred us to an expensive and unnecessary ER visit.

October 7, 2025

Very friendly and explained everything well.

October 2, 2025

There was a lot of "attitude" from the provider and she was not very willing to help with my issue. She made me feel like I was an interruption to her morning and she had better things to do.

October 1, 2025

Always an excellent experience!

December 14, 2025

I know the staff and doctors at Sandy Plains Urgent are always professional and ready to help. It means a lot to have them close to where I live.

December 11, 2025

great experience even though super sick

December 11, 2025

Very impressed.

December 8, 2025

Everything was done as well as possible. My family has been coming here for about 19 years. We have never had a bad experience.

December 4, 2025

Great experience. It was timely and efficient.

December 3, 2025

Always great!

November 28, 2025

Everyone was extremely friendly and thoughtful

November 8, 2025

Good experience. Thank you!

November 8, 2025

Overall great service

November 6, 2025

Very helpful.

November 5, 2025

Consquella at the front was very prompt professional and kind. Cynthia showed genuine compassion, concern and took good care of me. Deidre NP was wonderful . She made sure she covered all of my concerns, she is extremely knowledgeable, and made sure we understood the plan . Jenny was the cherry on top!

November 5, 2025

Nurse and NP took really great care with my wounds. I'm very thankful for their care.

October 26, 2025

A very good experience, all were kind and compassionate. I've used this Wellstar before and Deidre Floyd is very kind and thorough

October 24, 2025

Everyone was nice and helpful

October 23, 2025

The Lady who did the x-rays was wonderful

October 22, 2025

Excellent service

October 16, 2025

Thank you for your help with my broken leg! I was helped out to the car as I was on crutches, very kind and supportive team at Sandy Plains location Urgent Care.

October 15, 2025

The staff was outstanding and very concerned. I could not have asked for better treatment.

October 10, 2025

Quick & efficient

October 10, 2025

Both RN Carman and NP Ms. Floyd could not have been more helpful and attentive to my needs.

October 10, 2025

Great folks, very thankful they are nearby.

October 5, 2025

Very friendly and explained everything well.

October 2, 2025

I had a ressy for 1030. I arrived behind two people who were walkins. The walkins were seen before me. What is the point of making a reservation which is not easy on your site only to have people who walk in go ahead of you?

December 3, 2025

Shorter wait time

November 23, 2025

The nurse was fine, although I did have to repeat myself a few times. The NP was awful. She wasn't pleasant or particularly professional. No bedside manner.

October 22, 2025

Everything and everyone was mostly great and efficient. I was there for less than an hour from check in to out. The only negatives were the provider never mentioned she was sending out a strep culture. I'm glad it was sent out because it was positive for strep but there obviously needs to be communication about what is being sent out. I received a prompt phone call from staff when test results were back. I was out of state when they came back though and the providers that called stated they weren't able to call in an rx across state lines so it was a bit of a hassle on my end to get the rx. As a provider myself, this isn't true (I do it often without any issue as I work close to a state line). A bit of education to the providers would be helpful in case this arises for someone else.

November 3, 2025

Not much

November 10, 2025

We were concerned about the possibility of a hernia for our son. The doctor was unable to help with this and recommended we go to the emergency room. The emergency room doctor could not understand why we were there since they said that it is a hematoma and not a hernia. I am not a medical professional, but a doctor should be able to tell the difference between a hernia and a hematoma. That is why we brought our son to see a doctor. If your doctor cannot tell the difference between these two things then maybe they should not be seeing patients. The visit to your office that day will be costing more money than it should since it unnecessarily required an ER visit after our visit to your facility. I feel that we should not have to pay for this visit since your doctor could not help and just referred us to an expensive and unnecessary ER visit.

October 7, 2025

There was a lot of "attitude" from the provider and she was not very willing to help with my issue. She made me feel like I was an interruption to her morning and she had better things to do.

October 1, 2025

There was a lot of "attitude" from the provider and she was not very willing to help with my issue. She made me feel like I was an interruption to her morning and she had better things to do.

October 1, 2025

Everything and everyone was mostly great and efficient. I was there for less than an hour from check in to out. The only negatives were the provider never mentioned she was sending out a strep culture. I'm glad it was sent out because it was positive for strep but there obviously needs to be communication about what is being sent out. I received a prompt phone call from staff when test results were back. I was out of state when they came back though and the providers that called stated they weren't able to call in an rx across state lines so it was a bit of a hassle on my end to get the rx. As a provider myself, this isn't true (I do it often without any issue as I work close to a state line). A bit of education to the providers would be helpful in case this arises for someone else.

November 3, 2025

Not much

November 10, 2025

We were concerned about the possibility of a hernia for our son. The doctor was unable to help with this and recommended we go to the emergency room. The emergency room doctor could not understand why we were there since they said that it is a hematoma and not a hernia. I am not a medical professional, but a doctor should be able to tell the difference between a hernia and a hematoma. That is why we brought our son to see a doctor. If your doctor cannot tell the difference between these two things then maybe they should not be seeing patients. The visit to your office that day will be costing more money than it should since it unnecessarily required an ER visit after our visit to your facility. I feel that we should not have to pay for this visit since your doctor could not help and just referred us to an expensive and unnecessary ER visit.

October 7, 2025

I had a ressy for 1030. I arrived behind two people who were walkins. The walkins were seen before me. What is the point of making a reservation which is not easy on your site only to have people who walk in go ahead of you?

December 3, 2025

Shorter wait time

November 23, 2025

The nurse was fine, although I did have to repeat myself a few times. The NP was awful. She wasn't pleasant or particularly professional. No bedside manner.

October 22, 2025

Always an excellent experience!

December 14, 2025

I know the staff and doctors at Sandy Plains Urgent are always professional and ready to help. It means a lot to have them close to where I live.

December 11, 2025

great experience even though super sick

December 11, 2025

Very impressed.

December 8, 2025

Everything was done as well as possible. My family has been coming here for about 19 years. We have never had a bad experience.

December 4, 2025

Great experience. It was timely and efficient.

December 3, 2025

Always great!

November 28, 2025

Everyone was extremely friendly and thoughtful

November 8, 2025

Good experience. Thank you!

November 8, 2025

Overall great service

November 6, 2025

Very helpful.

November 5, 2025

Consquella at the front was very prompt professional and kind. Cynthia showed genuine compassion, concern and took good care of me. Deidre NP was wonderful . She made sure she covered all of my concerns, she is extremely knowledgeable, and made sure we understood the plan . Jenny was the cherry on top!

November 5, 2025

Nurse and NP took really great care with my wounds. I'm very thankful for their care.

October 26, 2025

A very good experience, all were kind and compassionate. I've used this Wellstar before and Deidre Floyd is very kind and thorough

October 24, 2025

Everyone was nice and helpful

October 23, 2025

The Lady who did the x-rays was wonderful

October 22, 2025

Excellent service

October 16, 2025

Thank you for your help with my broken leg! I was helped out to the car as I was on crutches, very kind and supportive team at Sandy Plains location Urgent Care.

October 15, 2025

The staff was outstanding and very concerned. I could not have asked for better treatment.

October 10, 2025

Quick & efficient

October 10, 2025

Both RN Carman and NP Ms. Floyd could not have been more helpful and attentive to my needs.

October 10, 2025

Great folks, very thankful they are nearby.

October 5, 2025

Very friendly and explained everything well.

October 2, 2025

Always an excellent experience!

December 14, 2025

great experience even though super sick

December 11, 2025

I know the staff and doctors at Sandy Plains Urgent are always professional and ready to help. It means a lot to have them close to where I live.

December 11, 2025

Very impressed.

December 8, 2025

Everything was done as well as possible. My family has been coming here for about 19 years. We have never had a bad experience.

December 4, 2025

I had a ressy for 1030. I arrived behind two people who were walkins. The walkins were seen before me. What is the point of making a reservation which is not easy on your site only to have people who walk in go ahead of you?

December 3, 2025

Great experience. It was timely and efficient.

December 3, 2025

Always great!

November 28, 2025

Shorter wait time

November 23, 2025

Not much

November 10, 2025

Everyone was extremely friendly and thoughtful

November 8, 2025

Good experience. Thank you!

November 8, 2025

Overall great service

November 6, 2025

Very helpful.

November 5, 2025

Consquella at the front was very prompt professional and kind. Cynthia showed genuine compassion, concern and took good care of me. Deidre NP was wonderful . She made sure she covered all of my concerns, she is extremely knowledgeable, and made sure we understood the plan . Jenny was the cherry on top!

November 5, 2025

Everything and everyone was mostly great and efficient. I was there for less than an hour from check in to out. The only negatives were the provider never mentioned she was sending out a strep culture. I'm glad it was sent out because it was positive for strep but there obviously needs to be communication about what is being sent out. I received a prompt phone call from staff when test results were back. I was out of state when they came back though and the providers that called stated they weren't able to call in an rx across state lines so it was a bit of a hassle on my end to get the rx. As a provider myself, this isn't true (I do it often without any issue as I work close to a state line). A bit of education to the providers would be helpful in case this arises for someone else.

November 3, 2025

Nurse and NP took really great care with my wounds. I'm very thankful for their care.

October 26, 2025

A very good experience, all were kind and compassionate. I've used this Wellstar before and Deidre Floyd is very kind and thorough

October 24, 2025

Everyone was nice and helpful

October 23, 2025

The nurse was fine, although I did have to repeat myself a few times. The NP was awful. She wasn't pleasant or particularly professional. No bedside manner.

October 22, 2025

The Lady who did the x-rays was wonderful

October 22, 2025

Excellent service

October 16, 2025

Thank you for your help with my broken leg! I was helped out to the car as I was on crutches, very kind and supportive team at Sandy Plains location Urgent Care.

October 15, 2025

The staff was outstanding and very concerned. I could not have asked for better treatment.

October 10, 2025

Quick & efficient

October 10, 2025

Both RN Carman and NP Ms. Floyd could not have been more helpful and attentive to my needs.

October 10, 2025

We were concerned about the possibility of a hernia for our son. The doctor was unable to help with this and recommended we go to the emergency room. The emergency room doctor could not understand why we were there since they said that it is a hematoma and not a hernia. I am not a medical professional, but a doctor should be able to tell the difference between a hernia and a hematoma. That is why we brought our son to see a doctor. If your doctor cannot tell the difference between these two things then maybe they should not be seeing patients. The visit to your office that day will be costing more money than it should since it unnecessarily required an ER visit after our visit to your facility. I feel that we should not have to pay for this visit since your doctor could not help and just referred us to an expensive and unnecessary ER visit.

October 7, 2025

Great folks, very thankful they are nearby.

October 5, 2025

Very friendly and explained everything well.

October 2, 2025

There was a lot of "attitude" from the provider and she was not very willing to help with my issue. She made me feel like I was an interruption to her morning and she had better things to do.

October 1, 2025

There was a lot of "attitude" from the provider and she was not very willing to help with my issue. She made me feel like I was an interruption to her morning and she had better things to do.

October 1, 2025

Very friendly and explained everything well.

October 2, 2025

Great folks, very thankful they are nearby.

October 5, 2025

We were concerned about the possibility of a hernia for our son. The doctor was unable to help with this and recommended we go to the emergency room. The emergency room doctor could not understand why we were there since they said that it is a hematoma and not a hernia. I am not a medical professional, but a doctor should be able to tell the difference between a hernia and a hematoma. That is why we brought our son to see a doctor. If your doctor cannot tell the difference between these two things then maybe they should not be seeing patients. The visit to your office that day will be costing more money than it should since it unnecessarily required an ER visit after our visit to your facility. I feel that we should not have to pay for this visit since your doctor could not help and just referred us to an expensive and unnecessary ER visit.

October 7, 2025

Both RN Carman and NP Ms. Floyd could not have been more helpful and attentive to my needs.

October 10, 2025

Quick & efficient

October 10, 2025

The staff was outstanding and very concerned. I could not have asked for better treatment.

October 10, 2025

Thank you for your help with my broken leg! I was helped out to the car as I was on crutches, very kind and supportive team at Sandy Plains location Urgent Care.

October 15, 2025

Excellent service

October 16, 2025

The Lady who did the x-rays was wonderful

October 22, 2025

The nurse was fine, although I did have to repeat myself a few times. The NP was awful. She wasn't pleasant or particularly professional. No bedside manner.

October 22, 2025

Everyone was nice and helpful

October 23, 2025

A very good experience, all were kind and compassionate. I've used this Wellstar before and Deidre Floyd is very kind and thorough

October 24, 2025

Nurse and NP took really great care with my wounds. I'm very thankful for their care.

October 26, 2025

Everything and everyone was mostly great and efficient. I was there for less than an hour from check in to out. The only negatives were the provider never mentioned she was sending out a strep culture. I'm glad it was sent out because it was positive for strep but there obviously needs to be communication about what is being sent out. I received a prompt phone call from staff when test results were back. I was out of state when they came back though and the providers that called stated they weren't able to call in an rx across state lines so it was a bit of a hassle on my end to get the rx. As a provider myself, this isn't true (I do it often without any issue as I work close to a state line). A bit of education to the providers would be helpful in case this arises for someone else.

November 3, 2025

Consquella at the front was very prompt professional and kind. Cynthia showed genuine compassion, concern and took good care of me. Deidre NP was wonderful . She made sure she covered all of my concerns, she is extremely knowledgeable, and made sure we understood the plan . Jenny was the cherry on top!

November 5, 2025

Very helpful.

November 5, 2025

Overall great service

November 6, 2025

Good experience. Thank you!

November 8, 2025

Everyone was extremely friendly and thoughtful

November 8, 2025

Not much

November 10, 2025

Shorter wait time

November 23, 2025

Always great!

November 28, 2025

Great experience. It was timely and efficient.

December 3, 2025

I had a ressy for 1030. I arrived behind two people who were walkins. The walkins were seen before me. What is the point of making a reservation which is not easy on your site only to have people who walk in go ahead of you?

December 3, 2025

Everything was done as well as possible. My family has been coming here for about 19 years. We have never had a bad experience.

December 4, 2025

Very impressed.

December 8, 2025

I know the staff and doctors at Sandy Plains Urgent are always professional and ready to help. It means a lot to have them close to where I live.

December 11, 2025

great experience even though super sick

December 11, 2025

Always an excellent experience!

December 14, 2025