Deidre Floyd, NP

They were very efficient and caring.

February 12, 2026

thank you to these and all healthcare providers.

February 7, 2026

Very attentive staff.

February 5, 2026

Doctors, staff, treatment and process very well ran and providing excellent treatment in a timely manor. So glad they are in my neighborhood.

February 2, 2026

We walked in 30 Mins before closing on a Sunday night during an ice storm to get stitches. They stayed late for us, did not rush us and took their times explaining what I needed to do since I was bit by a dog. Deidre did a nice job on my stitches. Thank you all.

January 28, 2026

The RN was very kind but the provider was incredibly dismissive and patronizing. Practically laughing at how upset I was from being sick and not having any advice other than OTC meds. This was such a disheartening and disappointing visit. I left sobbing. This has been my go to urgent care for several years now but after this visit I'm not sure I'll be returning. This was without a doubt the worst experience I've ever had with a provider at urgent care.

January 24, 2026

Everyone was very friendly except the first person encountered at the front desk. She never smiled and seemed bothered we were there.

January 22, 2026

My problem was misdiagnosed. Worsened through the night and went to podiatrist next day. There was an infection.

January 18, 2026

Every body was very nice and friendly!!

January 14, 2026

A doctor wouldn't listen to what I was saying I was trying to explain how I was feeling, and she wouldn't listen to me and cut me off

January 14, 2026

It was a pleasant experience!

January 17, 2026

The X-ray tech was phenomenal. Everything else I feel was more effective with Google. Went in for an X-ray and care of an injured ankle that they found was sprained. I realized later I was referred to an Orthopedist in my paperwork but that was not clear from provider. Dierdre was difficult to understand, very vague and then pat and pressed on my hurt ankle with both hands bc she forgot it was hurt by end of appointment. I'm sure the staff is overworked but this was subpar care. The tech came to put an ankle brace on me and didn't know how and placed it like a plus sign sticking out at s right angle from my leg. I had to show her how to out it on.

January 13, 2026

Keep the good work up

January 11, 2026

All the personnel were very professional and it was a positive experience.

January 10, 2026

There are probably 30 ways to run an urgent care, but this " soon or later today" appointment system seems to be the best.

January 8, 2026

The NP and entire staff was exceptionally nice!

January 4, 2026

All was good, but again the front desk girl was not friendly, she was rude, seemed very tired and not wanting to be of any help. She did not listen and seemed to not want to be there

January 2, 2026

My experience was fine, I experienced no problems, I just do not typically recommend facilities/establishments to people.

December 31, 2025

Very polite group of people at this facility

December 31, 2025

Was not a good listener.

December 31, 2025

Everyone was caring and efficient

December 27, 2025

I appreciate having Wellstar Urgent Care in the neighborhood. The staff are very thorough and caring.

December 24, 2025

Everyone is nice. Especially the front desk and the nurse that helped me before and after the NP visit. I watched a man be rude to the desk for no reason and they handled him well. The nurse that took my vitals is absolutely in the right profession where she is meant to be. She's very caring and explains things so well.

December 16, 2025

It was good

December 15, 2025

Always an excellent experience!

December 14, 2025

I know the staff and doctors at Sandy Plains Urgent are always professional and ready to help. It means a lot to have them close to where I live.

December 11, 2025

great experience even though super sick

December 11, 2025

Very impressed.

December 8, 2025

Everything was done as well as possible. My family has been coming here for about 19 years. We have never had a bad experience.

December 4, 2025

I had a ressy for 1030. I arrived behind two people who were walkins. The walkins were seen before me. What is the point of making a reservation which is not easy on your site only to have people who walk in go ahead of you?

December 3, 2025

thank you to these and all healthcare providers.

February 7, 2026

Very attentive staff.

February 5, 2026

Doctors, staff, treatment and process very well ran and providing excellent treatment in a timely manor. So glad they are in my neighborhood.

February 2, 2026

We walked in 30 Mins before closing on a Sunday night during an ice storm to get stitches. They stayed late for us, did not rush us and took their times explaining what I needed to do since I was bit by a dog. Deidre did a nice job on my stitches. Thank you all.

January 28, 2026

Every body was very nice and friendly!!

January 14, 2026

It was a pleasant experience!

January 17, 2026

Keep the good work up

January 11, 2026

All the personnel were very professional and it was a positive experience.

January 10, 2026

There are probably 30 ways to run an urgent care, but this " soon or later today" appointment system seems to be the best.

January 8, 2026

The NP and entire staff was exceptionally nice!

January 4, 2026

All was good, but again the front desk girl was not friendly, she was rude, seemed very tired and not wanting to be of any help. She did not listen and seemed to not want to be there

January 2, 2026

Very polite group of people at this facility

December 31, 2025

Everyone was caring and efficient

December 27, 2025

I appreciate having Wellstar Urgent Care in the neighborhood. The staff are very thorough and caring.

December 24, 2025

Everyone is nice. Especially the front desk and the nurse that helped me before and after the NP visit. I watched a man be rude to the desk for no reason and they handled him well. The nurse that took my vitals is absolutely in the right profession where she is meant to be. She's very caring and explains things so well.

December 16, 2025

It was good

December 15, 2025

Always an excellent experience!

December 14, 2025

I know the staff and doctors at Sandy Plains Urgent are always professional and ready to help. It means a lot to have them close to where I live.

December 11, 2025

great experience even though super sick

December 11, 2025

Very impressed.

December 8, 2025

Everything was done as well as possible. My family has been coming here for about 19 years. We have never had a bad experience.

December 4, 2025

They were very efficient and caring.

February 12, 2026

My problem was misdiagnosed. Worsened through the night and went to podiatrist next day. There was an infection.

January 18, 2026

My experience was fine, I experienced no problems, I just do not typically recommend facilities/establishments to people.

December 31, 2025

Was not a good listener.

December 31, 2025

I had a ressy for 1030. I arrived behind two people who were walkins. The walkins were seen before me. What is the point of making a reservation which is not easy on your site only to have people who walk in go ahead of you?

December 3, 2025

Everyone was very friendly except the first person encountered at the front desk. She never smiled and seemed bothered we were there.

January 22, 2026

The RN was very kind but the provider was incredibly dismissive and patronizing. Practically laughing at how upset I was from being sick and not having any advice other than OTC meds. This was such a disheartening and disappointing visit. I left sobbing. This has been my go to urgent care for several years now but after this visit I'm not sure I'll be returning. This was without a doubt the worst experience I've ever had with a provider at urgent care.

January 24, 2026

A doctor wouldn't listen to what I was saying I was trying to explain how I was feeling, and she wouldn't listen to me and cut me off

January 14, 2026

The X-ray tech was phenomenal. Everything else I feel was more effective with Google. Went in for an X-ray and care of an injured ankle that they found was sprained. I realized later I was referred to an Orthopedist in my paperwork but that was not clear from provider. Dierdre was difficult to understand, very vague and then pat and pressed on my hurt ankle with both hands bc she forgot it was hurt by end of appointment. I'm sure the staff is overworked but this was subpar care. The tech came to put an ankle brace on me and didn't know how and placed it like a plus sign sticking out at s right angle from my leg. I had to show her how to out it on.

January 13, 2026

A doctor wouldn't listen to what I was saying I was trying to explain how I was feeling, and she wouldn't listen to me and cut me off

January 14, 2026

The X-ray tech was phenomenal. Everything else I feel was more effective with Google. Went in for an X-ray and care of an injured ankle that they found was sprained. I realized later I was referred to an Orthopedist in my paperwork but that was not clear from provider. Dierdre was difficult to understand, very vague and then pat and pressed on my hurt ankle with both hands bc she forgot it was hurt by end of appointment. I'm sure the staff is overworked but this was subpar care. The tech came to put an ankle brace on me and didn't know how and placed it like a plus sign sticking out at s right angle from my leg. I had to show her how to out it on.

January 13, 2026

The RN was very kind but the provider was incredibly dismissive and patronizing. Practically laughing at how upset I was from being sick and not having any advice other than OTC meds. This was such a disheartening and disappointing visit. I left sobbing. This has been my go to urgent care for several years now but after this visit I'm not sure I'll be returning. This was without a doubt the worst experience I've ever had with a provider at urgent care.

January 24, 2026

Everyone was very friendly except the first person encountered at the front desk. She never smiled and seemed bothered we were there.

January 22, 2026

They were very efficient and caring.

February 12, 2026

My problem was misdiagnosed. Worsened through the night and went to podiatrist next day. There was an infection.

January 18, 2026

My experience was fine, I experienced no problems, I just do not typically recommend facilities/establishments to people.

December 31, 2025

Was not a good listener.

December 31, 2025

I had a ressy for 1030. I arrived behind two people who were walkins. The walkins were seen before me. What is the point of making a reservation which is not easy on your site only to have people who walk in go ahead of you?

December 3, 2025

thank you to these and all healthcare providers.

February 7, 2026

Very attentive staff.

February 5, 2026

Doctors, staff, treatment and process very well ran and providing excellent treatment in a timely manor. So glad they are in my neighborhood.

February 2, 2026

We walked in 30 Mins before closing on a Sunday night during an ice storm to get stitches. They stayed late for us, did not rush us and took their times explaining what I needed to do since I was bit by a dog. Deidre did a nice job on my stitches. Thank you all.

January 28, 2026

Every body was very nice and friendly!!

January 14, 2026

It was a pleasant experience!

January 17, 2026

Keep the good work up

January 11, 2026

All the personnel were very professional and it was a positive experience.

January 10, 2026

There are probably 30 ways to run an urgent care, but this " soon or later today" appointment system seems to be the best.

January 8, 2026

The NP and entire staff was exceptionally nice!

January 4, 2026

All was good, but again the front desk girl was not friendly, she was rude, seemed very tired and not wanting to be of any help. She did not listen and seemed to not want to be there

January 2, 2026

Very polite group of people at this facility

December 31, 2025

Everyone was caring and efficient

December 27, 2025

I appreciate having Wellstar Urgent Care in the neighborhood. The staff are very thorough and caring.

December 24, 2025

Everyone is nice. Especially the front desk and the nurse that helped me before and after the NP visit. I watched a man be rude to the desk for no reason and they handled him well. The nurse that took my vitals is absolutely in the right profession where she is meant to be. She's very caring and explains things so well.

December 16, 2025

It was good

December 15, 2025

Always an excellent experience!

December 14, 2025

I know the staff and doctors at Sandy Plains Urgent are always professional and ready to help. It means a lot to have them close to where I live.

December 11, 2025

great experience even though super sick

December 11, 2025

Very impressed.

December 8, 2025

Everything was done as well as possible. My family has been coming here for about 19 years. We have never had a bad experience.

December 4, 2025

They were very efficient and caring.

February 12, 2026

thank you to these and all healthcare providers.

February 7, 2026

Very attentive staff.

February 5, 2026

Doctors, staff, treatment and process very well ran and providing excellent treatment in a timely manor. So glad they are in my neighborhood.

February 2, 2026

We walked in 30 Mins before closing on a Sunday night during an ice storm to get stitches. They stayed late for us, did not rush us and took their times explaining what I needed to do since I was bit by a dog. Deidre did a nice job on my stitches. Thank you all.

January 28, 2026

The RN was very kind but the provider was incredibly dismissive and patronizing. Practically laughing at how upset I was from being sick and not having any advice other than OTC meds. This was such a disheartening and disappointing visit. I left sobbing. This has been my go to urgent care for several years now but after this visit I'm not sure I'll be returning. This was without a doubt the worst experience I've ever had with a provider at urgent care.

January 24, 2026

Everyone was very friendly except the first person encountered at the front desk. She never smiled and seemed bothered we were there.

January 22, 2026

My problem was misdiagnosed. Worsened through the night and went to podiatrist next day. There was an infection.

January 18, 2026

It was a pleasant experience!

January 17, 2026

Every body was very nice and friendly!!

January 14, 2026

A doctor wouldn't listen to what I was saying I was trying to explain how I was feeling, and she wouldn't listen to me and cut me off

January 14, 2026

The X-ray tech was phenomenal. Everything else I feel was more effective with Google. Went in for an X-ray and care of an injured ankle that they found was sprained. I realized later I was referred to an Orthopedist in my paperwork but that was not clear from provider. Dierdre was difficult to understand, very vague and then pat and pressed on my hurt ankle with both hands bc she forgot it was hurt by end of appointment. I'm sure the staff is overworked but this was subpar care. The tech came to put an ankle brace on me and didn't know how and placed it like a plus sign sticking out at s right angle from my leg. I had to show her how to out it on.

January 13, 2026

Keep the good work up

January 11, 2026

All the personnel were very professional and it was a positive experience.

January 10, 2026

There are probably 30 ways to run an urgent care, but this " soon or later today" appointment system seems to be the best.

January 8, 2026

The NP and entire staff was exceptionally nice!

January 4, 2026

All was good, but again the front desk girl was not friendly, she was rude, seemed very tired and not wanting to be of any help. She did not listen and seemed to not want to be there

January 2, 2026

My experience was fine, I experienced no problems, I just do not typically recommend facilities/establishments to people.

December 31, 2025

Very polite group of people at this facility

December 31, 2025

Was not a good listener.

December 31, 2025

Everyone was caring and efficient

December 27, 2025

I appreciate having Wellstar Urgent Care in the neighborhood. The staff are very thorough and caring.

December 24, 2025

Everyone is nice. Especially the front desk and the nurse that helped me before and after the NP visit. I watched a man be rude to the desk for no reason and they handled him well. The nurse that took my vitals is absolutely in the right profession where she is meant to be. She's very caring and explains things so well.

December 16, 2025

It was good

December 15, 2025

Always an excellent experience!

December 14, 2025

great experience even though super sick

December 11, 2025

I know the staff and doctors at Sandy Plains Urgent are always professional and ready to help. It means a lot to have them close to where I live.

December 11, 2025

Very impressed.

December 8, 2025

Everything was done as well as possible. My family has been coming here for about 19 years. We have never had a bad experience.

December 4, 2025

I had a ressy for 1030. I arrived behind two people who were walkins. The walkins were seen before me. What is the point of making a reservation which is not easy on your site only to have people who walk in go ahead of you?

December 3, 2025

I had a ressy for 1030. I arrived behind two people who were walkins. The walkins were seen before me. What is the point of making a reservation which is not easy on your site only to have people who walk in go ahead of you?

December 3, 2025

Everything was done as well as possible. My family has been coming here for about 19 years. We have never had a bad experience.

December 4, 2025

Very impressed.

December 8, 2025

I know the staff and doctors at Sandy Plains Urgent are always professional and ready to help. It means a lot to have them close to where I live.

December 11, 2025

great experience even though super sick

December 11, 2025

Always an excellent experience!

December 14, 2025

It was good

December 15, 2025

Everyone is nice. Especially the front desk and the nurse that helped me before and after the NP visit. I watched a man be rude to the desk for no reason and they handled him well. The nurse that took my vitals is absolutely in the right profession where she is meant to be. She's very caring and explains things so well.

December 16, 2025

I appreciate having Wellstar Urgent Care in the neighborhood. The staff are very thorough and caring.

December 24, 2025

Everyone was caring and efficient

December 27, 2025

Very polite group of people at this facility

December 31, 2025

Was not a good listener.

December 31, 2025

My experience was fine, I experienced no problems, I just do not typically recommend facilities/establishments to people.

December 31, 2025

All was good, but again the front desk girl was not friendly, she was rude, seemed very tired and not wanting to be of any help. She did not listen and seemed to not want to be there

January 2, 2026

The NP and entire staff was exceptionally nice!

January 4, 2026

There are probably 30 ways to run an urgent care, but this " soon or later today" appointment system seems to be the best.

January 8, 2026

All the personnel were very professional and it was a positive experience.

January 10, 2026

Keep the good work up

January 11, 2026

The X-ray tech was phenomenal. Everything else I feel was more effective with Google. Went in for an X-ray and care of an injured ankle that they found was sprained. I realized later I was referred to an Orthopedist in my paperwork but that was not clear from provider. Dierdre was difficult to understand, very vague and then pat and pressed on my hurt ankle with both hands bc she forgot it was hurt by end of appointment. I'm sure the staff is overworked but this was subpar care. The tech came to put an ankle brace on me and didn't know how and placed it like a plus sign sticking out at s right angle from my leg. I had to show her how to out it on.

January 13, 2026

A doctor wouldn't listen to what I was saying I was trying to explain how I was feeling, and she wouldn't listen to me and cut me off

January 14, 2026

Every body was very nice and friendly!!

January 14, 2026

It was a pleasant experience!

January 17, 2026

My problem was misdiagnosed. Worsened through the night and went to podiatrist next day. There was an infection.

January 18, 2026

Everyone was very friendly except the first person encountered at the front desk. She never smiled and seemed bothered we were there.

January 22, 2026

The RN was very kind but the provider was incredibly dismissive and patronizing. Practically laughing at how upset I was from being sick and not having any advice other than OTC meds. This was such a disheartening and disappointing visit. I left sobbing. This has been my go to urgent care for several years now but after this visit I'm not sure I'll be returning. This was without a doubt the worst experience I've ever had with a provider at urgent care.

January 24, 2026

We walked in 30 Mins before closing on a Sunday night during an ice storm to get stitches. They stayed late for us, did not rush us and took their times explaining what I needed to do since I was bit by a dog. Deidre did a nice job on my stitches. Thank you all.

January 28, 2026

Doctors, staff, treatment and process very well ran and providing excellent treatment in a timely manor. So glad they are in my neighborhood.

February 2, 2026

Very attentive staff.

February 5, 2026

thank you to these and all healthcare providers.

February 7, 2026

They were very efficient and caring.

February 12, 2026