Deidre Floyd, NP

I've been to this location before, and it was fabulous. This time, the medical staff that attended to me was a terrible experience. They made me feel like I was an irritation to their day. As if I was making them work. They were not committed to providing me with good attention and care. When they came in with my discharge papers and my next steps. They had no idea what to say. She had to leave the room twice to ask what the medication was for that was being recommended. Then the PA came in, completely irritated as if I was being a difficult patient. It was so wrong. I would not recommend the two people that I interacted with at all. But everyone else I've experienced at this location has been wonderful.

September 21, 2025

Very corteous & professional.

September 17, 2025

Had a great experience, the staff was kind and caring

September 11, 2025

I appreciate the care and promptness of the entire staff.

September 8, 2025

Everything went well except my 2nd Insurance wasn't listed so I am showing a balance I don't owe. I have both Medicare Part A&B and Tricare. Thank you.

September 8, 2025

The facility was spotless and we checked in before we arrived. We waited less than 15 minutes in the waiting room and the care staff seemed to be genuinely concerned with my mother's care. And I feel like the information we got and that was provided was very detailed and thorough.

September 5, 2025

Felt rushed nurse practitioner not personable

September 3, 2025

Good experience

September 3, 2025

Took care of me.

September 3, 2025

Everyone was friendly as well as professional. I was listened to, given advise and told what was happening. Before I entered the facility I knew what to expect and the visit was great. Well, I didn't expect a shot in my bum! but that was fine too. Only a little prick of pain Well done. And I appreciated that they had me stay to be certain I wouldn't react negatively to the shot. I felt heard, respected and cared for. It's a good team.

September 2, 2025

Great staff at Shallowford location

September 4, 2025

Staff members were helpful and made me feel that they were concerned about me. My visit was a good experience and I left feeling better about my condition.

September 1, 2025

Great care from everyone - thanks!!

August 30, 2025

The staff was so caring and made us all feel safe and comfortable. Not enough good words to say about the team that day! Thank you!!

August 30, 2025

I need a prescription for cough medication promethazine

August 29, 2025

Excellent listening to my back and hip injury symptoms. The x-ray tech was quite knowledgeable, patient and so sweet.

August 24, 2025

I paid in advance and before I left I asked if there was anything else I needed to address. I paid in full but today there is a bill on mychart. I will NOT pay a second time.

August 21, 2025

The previous staff at this facility was much more cordial and pleasant as if they enjoyed helping you!

August 22, 2025

Very kind staff. They even assisted me to my car

August 17, 2025

The staff was amazing and very caring and concerned. I would highly recommend to anyone im the area.

August 17, 2025

Great job. Very caring

August 13, 2025

Nothing more to add. Have gone to this facility in the past and nothing has changed.

August 11, 2025

Super kind and helpful staff and PA - helped me get in and out of there quickly so I could pick up prednisone prescription before my pharmacy closed! With a nasty dermatitis, I was incredibly grateful.

August 10, 2025

Perfect

August 10, 2025

First, my 4:40 p.m. appt started about 5:10 and was done by 5:30. Second, the prescription was sent without a quantity to dispense. Really? Third, the pharmacy tried to contact the clinic, but the PHONES WERE INOPERATIVE TO INCOMING CALLS AT THE CLINIC. WHO PLANNED THAT FOR THE MIDDLE OF THE DAY? Fourth, I will be taking all my business to Piedmont Clinics from now on. Don't feel bad, I am getting rid of the incompetent fools at Walgreens, too. Your company has made a very simple transaction a chaotic situation. Whenever I have gone to your clinics, or my PCP, my BP jumps sky high because I know somebody will screw something up.

July 26, 2025

My visit was pleasant but making the appointment through My Chart was difficult. Too nany "oops we're sorry" and no confirmation that I had an appointment. I went to the facility at my supposed time just in case my appointment was made.

July 25, 2025

The nurse and Dr showed concern for me

July 25, 2025

My visit was a waste of time in my opinion. No one showed concern, NP dismissed it as a "it's just a virus going around". I just received a call from a very disgruntled employee talking really fast that I could not understand where they were calling from, after she identified herself calling from Wellstar she proceed to ask me for my DOB for some test results. I asked her what test results since the only test I got during my visit as for strep throat which the nurse had already giving me the results during the visit. The disgruntled employee seemed to get really annoyed because I did not give her my DOB and said "I cannot keep talking to you after this conversation" and hung up the phone. This is not the right way to communicate with patients. Wellstar needs to train their employees better.

July 25, 2025

Very helpful as usual.

July 24, 2025

Thank you.

July 23, 2025

Very corteous & professional.

September 17, 2025

Had a great experience, the staff was kind and caring

September 11, 2025

I appreciate the care and promptness of the entire staff.

September 8, 2025

Everything went well except my 2nd Insurance wasn't listed so I am showing a balance I don't owe. I have both Medicare Part A&B and Tricare. Thank you.

September 8, 2025

The facility was spotless and we checked in before we arrived. We waited less than 15 minutes in the waiting room and the care staff seemed to be genuinely concerned with my mother's care. And I feel like the information we got and that was provided was very detailed and thorough.

September 5, 2025

Good experience

September 3, 2025

Took care of me.

September 3, 2025

Everyone was friendly as well as professional. I was listened to, given advise and told what was happening. Before I entered the facility I knew what to expect and the visit was great. Well, I didn't expect a shot in my bum! but that was fine too. Only a little prick of pain Well done. And I appreciated that they had me stay to be certain I wouldn't react negatively to the shot. I felt heard, respected and cared for. It's a good team.

September 2, 2025

Great staff at Shallowford location

September 4, 2025

Staff members were helpful and made me feel that they were concerned about me. My visit was a good experience and I left feeling better about my condition.

September 1, 2025

Great care from everyone - thanks!!

August 30, 2025

The staff was so caring and made us all feel safe and comfortable. Not enough good words to say about the team that day! Thank you!!

August 30, 2025

Excellent listening to my back and hip injury symptoms. The x-ray tech was quite knowledgeable, patient and so sweet.

August 24, 2025

Very kind staff. They even assisted me to my car

August 17, 2025

The staff was amazing and very caring and concerned. I would highly recommend to anyone im the area.

August 17, 2025

Great job. Very caring

August 13, 2025

Super kind and helpful staff and PA - helped me get in and out of there quickly so I could pick up prednisone prescription before my pharmacy closed! With a nasty dermatitis, I was incredibly grateful.

August 10, 2025

Perfect

August 10, 2025

My visit was pleasant but making the appointment through My Chart was difficult. Too nany "oops we're sorry" and no confirmation that I had an appointment. I went to the facility at my supposed time just in case my appointment was made.

July 25, 2025

The nurse and Dr showed concern for me

July 25, 2025

Very helpful as usual.

July 24, 2025

Thank you.

July 23, 2025

I need a prescription for cough medication promethazine

August 29, 2025

I paid in advance and before I left I asked if there was anything else I needed to address. I paid in full but today there is a bill on mychart. I will NOT pay a second time.

August 21, 2025

The previous staff at this facility was much more cordial and pleasant as if they enjoyed helping you!

August 22, 2025

Nothing more to add. Have gone to this facility in the past and nothing has changed.

August 11, 2025

I've been to this location before, and it was fabulous. This time, the medical staff that attended to me was a terrible experience. They made me feel like I was an irritation to their day. As if I was making them work. They were not committed to providing me with good attention and care. When they came in with my discharge papers and my next steps. They had no idea what to say. She had to leave the room twice to ask what the medication was for that was being recommended. Then the PA came in, completely irritated as if I was being a difficult patient. It was so wrong. I would not recommend the two people that I interacted with at all. But everyone else I've experienced at this location has been wonderful.

September 21, 2025

First, my 4:40 p.m. appt started about 5:10 and was done by 5:30. Second, the prescription was sent without a quantity to dispense. Really? Third, the pharmacy tried to contact the clinic, but the PHONES WERE INOPERATIVE TO INCOMING CALLS AT THE CLINIC. WHO PLANNED THAT FOR THE MIDDLE OF THE DAY? Fourth, I will be taking all my business to Piedmont Clinics from now on. Don't feel bad, I am getting rid of the incompetent fools at Walgreens, too. Your company has made a very simple transaction a chaotic situation. Whenever I have gone to your clinics, or my PCP, my BP jumps sky high because I know somebody will screw something up.

July 26, 2025

Felt rushed nurse practitioner not personable

September 3, 2025

My visit was a waste of time in my opinion. No one showed concern, NP dismissed it as a "it's just a virus going around". I just received a call from a very disgruntled employee talking really fast that I could not understand where they were calling from, after she identified herself calling from Wellstar she proceed to ask me for my DOB for some test results. I asked her what test results since the only test I got during my visit as for strep throat which the nurse had already giving me the results during the visit. The disgruntled employee seemed to get really annoyed because I did not give her my DOB and said "I cannot keep talking to you after this conversation" and hung up the phone. This is not the right way to communicate with patients. Wellstar needs to train their employees better.

July 25, 2025

Felt rushed nurse practitioner not personable

September 3, 2025

My visit was a waste of time in my opinion. No one showed concern, NP dismissed it as a "it's just a virus going around". I just received a call from a very disgruntled employee talking really fast that I could not understand where they were calling from, after she identified herself calling from Wellstar she proceed to ask me for my DOB for some test results. I asked her what test results since the only test I got during my visit as for strep throat which the nurse had already giving me the results during the visit. The disgruntled employee seemed to get really annoyed because I did not give her my DOB and said "I cannot keep talking to you after this conversation" and hung up the phone. This is not the right way to communicate with patients. Wellstar needs to train their employees better.

July 25, 2025

I've been to this location before, and it was fabulous. This time, the medical staff that attended to me was a terrible experience. They made me feel like I was an irritation to their day. As if I was making them work. They were not committed to providing me with good attention and care. When they came in with my discharge papers and my next steps. They had no idea what to say. She had to leave the room twice to ask what the medication was for that was being recommended. Then the PA came in, completely irritated as if I was being a difficult patient. It was so wrong. I would not recommend the two people that I interacted with at all. But everyone else I've experienced at this location has been wonderful.

September 21, 2025

First, my 4:40 p.m. appt started about 5:10 and was done by 5:30. Second, the prescription was sent without a quantity to dispense. Really? Third, the pharmacy tried to contact the clinic, but the PHONES WERE INOPERATIVE TO INCOMING CALLS AT THE CLINIC. WHO PLANNED THAT FOR THE MIDDLE OF THE DAY? Fourth, I will be taking all my business to Piedmont Clinics from now on. Don't feel bad, I am getting rid of the incompetent fools at Walgreens, too. Your company has made a very simple transaction a chaotic situation. Whenever I have gone to your clinics, or my PCP, my BP jumps sky high because I know somebody will screw something up.

July 26, 2025

I paid in advance and before I left I asked if there was anything else I needed to address. I paid in full but today there is a bill on mychart. I will NOT pay a second time.

August 21, 2025

The previous staff at this facility was much more cordial and pleasant as if they enjoyed helping you!

August 22, 2025

Nothing more to add. Have gone to this facility in the past and nothing has changed.

August 11, 2025

I need a prescription for cough medication promethazine

August 29, 2025

Very corteous & professional.

September 17, 2025

Had a great experience, the staff was kind and caring

September 11, 2025

I appreciate the care and promptness of the entire staff.

September 8, 2025

Everything went well except my 2nd Insurance wasn't listed so I am showing a balance I don't owe. I have both Medicare Part A&B and Tricare. Thank you.

September 8, 2025

The facility was spotless and we checked in before we arrived. We waited less than 15 minutes in the waiting room and the care staff seemed to be genuinely concerned with my mother's care. And I feel like the information we got and that was provided was very detailed and thorough.

September 5, 2025

Good experience

September 3, 2025

Took care of me.

September 3, 2025

Everyone was friendly as well as professional. I was listened to, given advise and told what was happening. Before I entered the facility I knew what to expect and the visit was great. Well, I didn't expect a shot in my bum! but that was fine too. Only a little prick of pain Well done. And I appreciated that they had me stay to be certain I wouldn't react negatively to the shot. I felt heard, respected and cared for. It's a good team.

September 2, 2025

Great staff at Shallowford location

September 4, 2025

Staff members were helpful and made me feel that they were concerned about me. My visit was a good experience and I left feeling better about my condition.

September 1, 2025

Great care from everyone - thanks!!

August 30, 2025

The staff was so caring and made us all feel safe and comfortable. Not enough good words to say about the team that day! Thank you!!

August 30, 2025

Excellent listening to my back and hip injury symptoms. The x-ray tech was quite knowledgeable, patient and so sweet.

August 24, 2025

Very kind staff. They even assisted me to my car

August 17, 2025

The staff was amazing and very caring and concerned. I would highly recommend to anyone im the area.

August 17, 2025

Great job. Very caring

August 13, 2025

Super kind and helpful staff and PA - helped me get in and out of there quickly so I could pick up prednisone prescription before my pharmacy closed! With a nasty dermatitis, I was incredibly grateful.

August 10, 2025

Perfect

August 10, 2025

My visit was pleasant but making the appointment through My Chart was difficult. Too nany "oops we're sorry" and no confirmation that I had an appointment. I went to the facility at my supposed time just in case my appointment was made.

July 25, 2025

The nurse and Dr showed concern for me

July 25, 2025

Very helpful as usual.

July 24, 2025

Thank you.

July 23, 2025

I've been to this location before, and it was fabulous. This time, the medical staff that attended to me was a terrible experience. They made me feel like I was an irritation to their day. As if I was making them work. They were not committed to providing me with good attention and care. When they came in with my discharge papers and my next steps. They had no idea what to say. She had to leave the room twice to ask what the medication was for that was being recommended. Then the PA came in, completely irritated as if I was being a difficult patient. It was so wrong. I would not recommend the two people that I interacted with at all. But everyone else I've experienced at this location has been wonderful.

September 21, 2025

Very corteous & professional.

September 17, 2025

Had a great experience, the staff was kind and caring

September 11, 2025

I appreciate the care and promptness of the entire staff.

September 8, 2025

Everything went well except my 2nd Insurance wasn't listed so I am showing a balance I don't owe. I have both Medicare Part A&B and Tricare. Thank you.

September 8, 2025

The facility was spotless and we checked in before we arrived. We waited less than 15 minutes in the waiting room and the care staff seemed to be genuinely concerned with my mother's care. And I feel like the information we got and that was provided was very detailed and thorough.

September 5, 2025

Great staff at Shallowford location

September 4, 2025

Felt rushed nurse practitioner not personable

September 3, 2025

Good experience

September 3, 2025

Took care of me.

September 3, 2025

Everyone was friendly as well as professional. I was listened to, given advise and told what was happening. Before I entered the facility I knew what to expect and the visit was great. Well, I didn't expect a shot in my bum! but that was fine too. Only a little prick of pain Well done. And I appreciated that they had me stay to be certain I wouldn't react negatively to the shot. I felt heard, respected and cared for. It's a good team.

September 2, 2025

Staff members were helpful and made me feel that they were concerned about me. My visit was a good experience and I left feeling better about my condition.

September 1, 2025

Great care from everyone - thanks!!

August 30, 2025

The staff was so caring and made us all feel safe and comfortable. Not enough good words to say about the team that day! Thank you!!

August 30, 2025

I need a prescription for cough medication promethazine

August 29, 2025

Excellent listening to my back and hip injury symptoms. The x-ray tech was quite knowledgeable, patient and so sweet.

August 24, 2025

The previous staff at this facility was much more cordial and pleasant as if they enjoyed helping you!

August 22, 2025

I paid in advance and before I left I asked if there was anything else I needed to address. I paid in full but today there is a bill on mychart. I will NOT pay a second time.

August 21, 2025

Very kind staff. They even assisted me to my car

August 17, 2025

The staff was amazing and very caring and concerned. I would highly recommend to anyone im the area.

August 17, 2025

Great job. Very caring

August 13, 2025

Nothing more to add. Have gone to this facility in the past and nothing has changed.

August 11, 2025

Super kind and helpful staff and PA - helped me get in and out of there quickly so I could pick up prednisone prescription before my pharmacy closed! With a nasty dermatitis, I was incredibly grateful.

August 10, 2025

Perfect

August 10, 2025

First, my 4:40 p.m. appt started about 5:10 and was done by 5:30. Second, the prescription was sent without a quantity to dispense. Really? Third, the pharmacy tried to contact the clinic, but the PHONES WERE INOPERATIVE TO INCOMING CALLS AT THE CLINIC. WHO PLANNED THAT FOR THE MIDDLE OF THE DAY? Fourth, I will be taking all my business to Piedmont Clinics from now on. Don't feel bad, I am getting rid of the incompetent fools at Walgreens, too. Your company has made a very simple transaction a chaotic situation. Whenever I have gone to your clinics, or my PCP, my BP jumps sky high because I know somebody will screw something up.

July 26, 2025

My visit was pleasant but making the appointment through My Chart was difficult. Too nany "oops we're sorry" and no confirmation that I had an appointment. I went to the facility at my supposed time just in case my appointment was made.

July 25, 2025

My visit was a waste of time in my opinion. No one showed concern, NP dismissed it as a "it's just a virus going around". I just received a call from a very disgruntled employee talking really fast that I could not understand where they were calling from, after she identified herself calling from Wellstar she proceed to ask me for my DOB for some test results. I asked her what test results since the only test I got during my visit as for strep throat which the nurse had already giving me the results during the visit. The disgruntled employee seemed to get really annoyed because I did not give her my DOB and said "I cannot keep talking to you after this conversation" and hung up the phone. This is not the right way to communicate with patients. Wellstar needs to train their employees better.

July 25, 2025

The nurse and Dr showed concern for me

July 25, 2025

Very helpful as usual.

July 24, 2025

Thank you.

July 23, 2025

Thank you.

July 23, 2025

Very helpful as usual.

July 24, 2025

The nurse and Dr showed concern for me

July 25, 2025

My visit was a waste of time in my opinion. No one showed concern, NP dismissed it as a "it's just a virus going around". I just received a call from a very disgruntled employee talking really fast that I could not understand where they were calling from, after she identified herself calling from Wellstar she proceed to ask me for my DOB for some test results. I asked her what test results since the only test I got during my visit as for strep throat which the nurse had already giving me the results during the visit. The disgruntled employee seemed to get really annoyed because I did not give her my DOB and said "I cannot keep talking to you after this conversation" and hung up the phone. This is not the right way to communicate with patients. Wellstar needs to train their employees better.

July 25, 2025

My visit was pleasant but making the appointment through My Chart was difficult. Too nany "oops we're sorry" and no confirmation that I had an appointment. I went to the facility at my supposed time just in case my appointment was made.

July 25, 2025

First, my 4:40 p.m. appt started about 5:10 and was done by 5:30. Second, the prescription was sent without a quantity to dispense. Really? Third, the pharmacy tried to contact the clinic, but the PHONES WERE INOPERATIVE TO INCOMING CALLS AT THE CLINIC. WHO PLANNED THAT FOR THE MIDDLE OF THE DAY? Fourth, I will be taking all my business to Piedmont Clinics from now on. Don't feel bad, I am getting rid of the incompetent fools at Walgreens, too. Your company has made a very simple transaction a chaotic situation. Whenever I have gone to your clinics, or my PCP, my BP jumps sky high because I know somebody will screw something up.

July 26, 2025

Perfect

August 10, 2025

Super kind and helpful staff and PA - helped me get in and out of there quickly so I could pick up prednisone prescription before my pharmacy closed! With a nasty dermatitis, I was incredibly grateful.

August 10, 2025

Nothing more to add. Have gone to this facility in the past and nothing has changed.

August 11, 2025

Great job. Very caring

August 13, 2025

The staff was amazing and very caring and concerned. I would highly recommend to anyone im the area.

August 17, 2025

Very kind staff. They even assisted me to my car

August 17, 2025

I paid in advance and before I left I asked if there was anything else I needed to address. I paid in full but today there is a bill on mychart. I will NOT pay a second time.

August 21, 2025

The previous staff at this facility was much more cordial and pleasant as if they enjoyed helping you!

August 22, 2025

Excellent listening to my back and hip injury symptoms. The x-ray tech was quite knowledgeable, patient and so sweet.

August 24, 2025

I need a prescription for cough medication promethazine

August 29, 2025

The staff was so caring and made us all feel safe and comfortable. Not enough good words to say about the team that day! Thank you!!

August 30, 2025

Great care from everyone - thanks!!

August 30, 2025

Staff members were helpful and made me feel that they were concerned about me. My visit was a good experience and I left feeling better about my condition.

September 1, 2025

Everyone was friendly as well as professional. I was listened to, given advise and told what was happening. Before I entered the facility I knew what to expect and the visit was great. Well, I didn't expect a shot in my bum! but that was fine too. Only a little prick of pain Well done. And I appreciated that they had me stay to be certain I wouldn't react negatively to the shot. I felt heard, respected and cared for. It's a good team.

September 2, 2025

Took care of me.

September 3, 2025

Good experience

September 3, 2025

Felt rushed nurse practitioner not personable

September 3, 2025

Great staff at Shallowford location

September 4, 2025

The facility was spotless and we checked in before we arrived. We waited less than 15 minutes in the waiting room and the care staff seemed to be genuinely concerned with my mother's care. And I feel like the information we got and that was provided was very detailed and thorough.

September 5, 2025

Everything went well except my 2nd Insurance wasn't listed so I am showing a balance I don't owe. I have both Medicare Part A&B and Tricare. Thank you.

September 8, 2025

I appreciate the care and promptness of the entire staff.

September 8, 2025

Had a great experience, the staff was kind and caring

September 11, 2025

Very corteous & professional.

September 17, 2025

I've been to this location before, and it was fabulous. This time, the medical staff that attended to me was a terrible experience. They made me feel like I was an irritation to their day. As if I was making them work. They were not committed to providing me with good attention and care. When they came in with my discharge papers and my next steps. They had no idea what to say. She had to leave the room twice to ask what the medication was for that was being recommended. Then the PA came in, completely irritated as if I was being a difficult patient. It was so wrong. I would not recommend the two people that I interacted with at all. But everyone else I've experienced at this location has been wonderful.

September 21, 2025