Cicely Dowdell-Smith, MD

They gave me good information

November 22, 2024

Dr. Smith is a wonderful doctor. I completely trust her with the care of my daughter.

October 25, 2024

We are so grateful for our recent visit. Everyone made us comfortable and at ease. The front desk warmly welcomed us! The MA was kind, and the doctor was fabulous! She answered all of our questions, educated us on next steps, and cared for our son with compassion. Though we hate to find ourselves needing a pediatric neurologist, we are beyond grateful we have found such a great one! Thank you! We can't say it enough!

October 12, 2024

The provider and the staff were well encouraging. Thanks to the lady in the lab.

September 28, 2024

Dr. Dowdell is great. The staff is great.

September 26, 2024

Dr. Dowdell-Smith and her team were excellent. We had a great experience and have already started to recommend her to others for any pediatric neurological needs. Thank you!

September 7, 2024

We always get excellent care and service here!! Thank you!!

September 4, 2024

The new male MA in ped neuro is amazing! He kept my son distracted and engaged.

August 15, 2024

Dr Smith and CMA Mandy were patient, kind and made me and my son feel relaxed. I felt listened to and cared for. Thank you very much

August 10, 2024

The doctor was very kind and I like the attention she gave me

August 3, 2024

Dr. Cicely is the best doctor we've seen in, I think, since my child was an infant. Very, very good. I wish she could be my daughter's primary care physician. She was excellent and we feel she's very confident. We feel heard. We feel helped. My daughter loved her too, so we can't say enough about her. So pleased that we came.

July 31, 2024

We absolutely love love love Dr. Dowdell-Smith and her staff. They are always very friendly and Doc!! Omg we love her to pieces. We live over an hour away and it doesn't even matter because she is worth the drive. I like her because she listens and always has a game plan but most of all the patient loves her. We get excited when we have a doctor's appointment coming up. I would definitely recommend this clinic to any patients with pediatric neurology needs.

July 17, 2024

Our provider was very engaged, caring, and was relatable to my son.

June 4, 2024

It is so refreshing to go to an office where visits are planned and on time with employees who are nice and understanding.

June 1, 2024

Great experience. Doctor was very kind and knowledgeable. She listen to me attentively and showed upmost care for my son.

May 11, 2024

Thanks

May 2, 2024

The doctor was very easy to talk to and listened to my concerns. I was very happy with our visit.

April 25, 2024

Everyone was friendly, professional, thorough and prompt.

April 20, 2024

We love Dr. Dowdell-Smith. She makes each visit comfortable and pleasant. She talks to my daughter like she's a regular person and doesn't talk down to her. She takes her time and is extremely helpful and comforting.

April 19, 2024

The provider was very thorough and informative and made me feel confident and comfortable in the care she provided.

April 13, 2024

So everything went wonderful other than the fact that I really hate having to fill out paperwork, yet I'm telling a nurse all the same stuff that's on the paperwork and then the doctor comes in and asks me to say all the same stuff that's on the paperwork and while I'm telling them, they're putting it in the system but I'm having to fill out paperwork. I think that's a little bit redundant. I don't mind verbally telling and maybe that could be an option, maybe someone prefers to write versus verbally going over it. But with having a little one and doing stuff like this, it would be helpful if I could just verbally tell them and I don't have to come early to just fill out paperwork that truly, honestly does not feel needed since it's all getting put into the computer as I'm talking to the nurse or doctor.

March 31, 2024

Amazing doctor! It is rare to find doctors who really understand how to work with my autistic daughter. She gets it and she is amazing.

March 10, 2024

Hi, I am super impressed with the care we received. From the moment we walked into the office, I absolutely appreciated the doctor's knowledge as well as her very warm personality, which is especially helpful when you are working with kids. So my daughter felt at ease, I felt at ease. It was a really great experience, so thank you very much.

March 2, 2024

The doctor was very kind, listened and gave adequate information. She was attentive and treated our baby with compassion and understanding. However, the woman who brought us to the room, who I'm assuming is a nurse, was not very pleasant. She was short with communication, was not very welcoming and did not appear very understanding. For example, when trying to weigh my son, he did not want to step on the scale. After several attempts, she simply stated "let's just go in the room." As I would have preferred her to say something along the lines of being more understanding and less agitated and/or inconvenienced. "That's okay, we can try again later." "Do you by chance know his weight and height? I can get that information from you." Being in a hospital can create nervous people, especially pertaining to their children. I expected more from a medical professional who works within the spaces of children, let alone potentially sick children.

February 24, 2024

The doctor is INCREDIBLE! She truly makes the child feel heard and that their voice is important. And then balances it with the parent. She is awesome!!

February 23, 2024

The doctor was very thorough. She answered all of my questions. She was extremely interested in what was going on with my child and she made me feel very confident that she is going to help us with the proper diagnosis and get him the treatment that he needs.

February 22, 2024

The doctor was incredible. I completely trust her. Front desk clerk questioned my guardianship paperwork ( filed with Wellstar) with my grandson standing there. I was asked why I was still a temporary guardian of the child. Full guardianship is not granted unless both parents are deceased. I called the probate court when we left because her questions made me uncomfortable. She told me that to see a specialist that I needed full guardianship. This absolutely not the case. While under my care, he has been seen in an ER, has had trigger finger surgery ( specialist ) and his brother had a tonsillectomy ( specialist ). Another staff member came in, told her it was fine and to just print the paperwork on file. Once in our waiting room, the staff member who came in prior to the doctor, seemed to be in a hurry, seemed bitter, and honestly does not seem suited for that type of position. This place is for children with neurological disorders. Come on. There are plenty of people to fill these type positions with a gentler manner.

February 18, 2024

Overall the visit with the doctor was great. She listened to my concerns. The only thing I think would greatly benefit was having a lab for kids. We were told that my child needed labs and the doctor told us to go to the lab located in the building. We waited for about 30 minutes and were told she needed to go to CHOA.

February 17, 2024

I really appreciate that she was on time for her appointment. We did not have to wait a long time. But mostly what I'm appreciative of is that she listened to my concerns, provided feedback that didn't go straight to worst case scenarios or medication, and that she gave an ear to our concerns and helped us come up with some solutions and work through the issues. I very much appreciated her education regarding his health and his needs and what we can do to prevent or limit migraines in the future. I'm very thankful that she listened to us.

February 16, 2024

They always get me in and out quickly, which is what I like. The provider will spend as much time with me as needed, tho. That's what I like.

February 1, 2024

Dr. Smith is a wonderful doctor. I completely trust her with the care of my daughter.

October 25, 2024

We are so grateful for our recent visit. Everyone made us comfortable and at ease. The front desk warmly welcomed us! The MA was kind, and the doctor was fabulous! She answered all of our questions, educated us on next steps, and cared for our son with compassion. Though we hate to find ourselves needing a pediatric neurologist, we are beyond grateful we have found such a great one! Thank you! We can't say it enough!

October 12, 2024

The provider and the staff were well encouraging. Thanks to the lady in the lab.

September 28, 2024

Dr. Dowdell is great. The staff is great.

September 26, 2024

Dr. Dowdell-Smith and her team were excellent. We had a great experience and have already started to recommend her to others for any pediatric neurological needs. Thank you!

September 7, 2024

We always get excellent care and service here!! Thank you!!

September 4, 2024

The new male MA in ped neuro is amazing! He kept my son distracted and engaged.

August 15, 2024

Dr Smith and CMA Mandy were patient, kind and made me and my son feel relaxed. I felt listened to and cared for. Thank you very much

August 10, 2024

The doctor was very kind and I like the attention she gave me

August 3, 2024

Dr. Cicely is the best doctor we've seen in, I think, since my child was an infant. Very, very good. I wish she could be my daughter's primary care physician. She was excellent and we feel she's very confident. We feel heard. We feel helped. My daughter loved her too, so we can't say enough about her. So pleased that we came.

July 31, 2024

We absolutely love love love Dr. Dowdell-Smith and her staff. They are always very friendly and Doc!! Omg we love her to pieces. We live over an hour away and it doesn't even matter because she is worth the drive. I like her because she listens and always has a game plan but most of all the patient loves her. We get excited when we have a doctor's appointment coming up. I would definitely recommend this clinic to any patients with pediatric neurology needs.

July 17, 2024

Our provider was very engaged, caring, and was relatable to my son.

June 4, 2024

It is so refreshing to go to an office where visits are planned and on time with employees who are nice and understanding.

June 1, 2024

Great experience. Doctor was very kind and knowledgeable. She listen to me attentively and showed upmost care for my son.

May 11, 2024

Thanks

May 2, 2024

The doctor was very easy to talk to and listened to my concerns. I was very happy with our visit.

April 25, 2024

Everyone was friendly, professional, thorough and prompt.

April 20, 2024

We love Dr. Dowdell-Smith. She makes each visit comfortable and pleasant. She talks to my daughter like she's a regular person and doesn't talk down to her. She takes her time and is extremely helpful and comforting.

April 19, 2024

The provider was very thorough and informative and made me feel confident and comfortable in the care she provided.

April 13, 2024

So everything went wonderful other than the fact that I really hate having to fill out paperwork, yet I'm telling a nurse all the same stuff that's on the paperwork and then the doctor comes in and asks me to say all the same stuff that's on the paperwork and while I'm telling them, they're putting it in the system but I'm having to fill out paperwork. I think that's a little bit redundant. I don't mind verbally telling and maybe that could be an option, maybe someone prefers to write versus verbally going over it. But with having a little one and doing stuff like this, it would be helpful if I could just verbally tell them and I don't have to come early to just fill out paperwork that truly, honestly does not feel needed since it's all getting put into the computer as I'm talking to the nurse or doctor.

March 31, 2024

Amazing doctor! It is rare to find doctors who really understand how to work with my autistic daughter. She gets it and she is amazing.

March 10, 2024

Hi, I am super impressed with the care we received. From the moment we walked into the office, I absolutely appreciated the doctor's knowledge as well as her very warm personality, which is especially helpful when you are working with kids. So my daughter felt at ease, I felt at ease. It was a really great experience, so thank you very much.

March 2, 2024

The doctor is INCREDIBLE! She truly makes the child feel heard and that their voice is important. And then balances it with the parent. She is awesome!!

February 23, 2024

The doctor was very thorough. She answered all of my questions. She was extremely interested in what was going on with my child and she made me feel very confident that she is going to help us with the proper diagnosis and get him the treatment that he needs.

February 22, 2024

The doctor was incredible. I completely trust her. Front desk clerk questioned my guardianship paperwork ( filed with Wellstar) with my grandson standing there. I was asked why I was still a temporary guardian of the child. Full guardianship is not granted unless both parents are deceased. I called the probate court when we left because her questions made me uncomfortable. She told me that to see a specialist that I needed full guardianship. This absolutely not the case. While under my care, he has been seen in an ER, has had trigger finger surgery ( specialist ) and his brother had a tonsillectomy ( specialist ). Another staff member came in, told her it was fine and to just print the paperwork on file. Once in our waiting room, the staff member who came in prior to the doctor, seemed to be in a hurry, seemed bitter, and honestly does not seem suited for that type of position. This place is for children with neurological disorders. Come on. There are plenty of people to fill these type positions with a gentler manner.

February 18, 2024

Overall the visit with the doctor was great. She listened to my concerns. The only thing I think would greatly benefit was having a lab for kids. We were told that my child needed labs and the doctor told us to go to the lab located in the building. We waited for about 30 minutes and were told she needed to go to CHOA.

February 17, 2024

I really appreciate that she was on time for her appointment. We did not have to wait a long time. But mostly what I'm appreciative of is that she listened to my concerns, provided feedback that didn't go straight to worst case scenarios or medication, and that she gave an ear to our concerns and helped us come up with some solutions and work through the issues. I very much appreciated her education regarding his health and his needs and what we can do to prevent or limit migraines in the future. I'm very thankful that she listened to us.

February 16, 2024

They always get me in and out quickly, which is what I like. The provider will spend as much time with me as needed, tho. That's what I like.

February 1, 2024

They gave me good information

November 22, 2024

The doctor was very kind, listened and gave adequate information. She was attentive and treated our baby with compassion and understanding. However, the woman who brought us to the room, who I'm assuming is a nurse, was not very pleasant. She was short with communication, was not very welcoming and did not appear very understanding. For example, when trying to weigh my son, he did not want to step on the scale. After several attempts, she simply stated "let's just go in the room." As I would have preferred her to say something along the lines of being more understanding and less agitated and/or inconvenienced. "That's okay, we can try again later." "Do you by chance know his weight and height? I can get that information from you." Being in a hospital can create nervous people, especially pertaining to their children. I expected more from a medical professional who works within the spaces of children, let alone potentially sick children.

February 24, 2024

They gave me good information

November 22, 2024

The doctor was very kind, listened and gave adequate information. She was attentive and treated our baby with compassion and understanding. However, the woman who brought us to the room, who I'm assuming is a nurse, was not very pleasant. She was short with communication, was not very welcoming and did not appear very understanding. For example, when trying to weigh my son, he did not want to step on the scale. After several attempts, she simply stated "let's just go in the room." As I would have preferred her to say something along the lines of being more understanding and less agitated and/or inconvenienced. "That's okay, we can try again later." "Do you by chance know his weight and height? I can get that information from you." Being in a hospital can create nervous people, especially pertaining to their children. I expected more from a medical professional who works within the spaces of children, let alone potentially sick children.

February 24, 2024

Dr. Smith is a wonderful doctor. I completely trust her with the care of my daughter.

October 25, 2024

We are so grateful for our recent visit. Everyone made us comfortable and at ease. The front desk warmly welcomed us! The MA was kind, and the doctor was fabulous! She answered all of our questions, educated us on next steps, and cared for our son with compassion. Though we hate to find ourselves needing a pediatric neurologist, we are beyond grateful we have found such a great one! Thank you! We can't say it enough!

October 12, 2024

The provider and the staff were well encouraging. Thanks to the lady in the lab.

September 28, 2024

Dr. Dowdell is great. The staff is great.

September 26, 2024

Dr. Dowdell-Smith and her team were excellent. We had a great experience and have already started to recommend her to others for any pediatric neurological needs. Thank you!

September 7, 2024

We always get excellent care and service here!! Thank you!!

September 4, 2024

The new male MA in ped neuro is amazing! He kept my son distracted and engaged.

August 15, 2024

Dr Smith and CMA Mandy were patient, kind and made me and my son feel relaxed. I felt listened to and cared for. Thank you very much

August 10, 2024

The doctor was very kind and I like the attention she gave me

August 3, 2024

Dr. Cicely is the best doctor we've seen in, I think, since my child was an infant. Very, very good. I wish she could be my daughter's primary care physician. She was excellent and we feel she's very confident. We feel heard. We feel helped. My daughter loved her too, so we can't say enough about her. So pleased that we came.

July 31, 2024

We absolutely love love love Dr. Dowdell-Smith and her staff. They are always very friendly and Doc!! Omg we love her to pieces. We live over an hour away and it doesn't even matter because she is worth the drive. I like her because she listens and always has a game plan but most of all the patient loves her. We get excited when we have a doctor's appointment coming up. I would definitely recommend this clinic to any patients with pediatric neurology needs.

July 17, 2024

Our provider was very engaged, caring, and was relatable to my son.

June 4, 2024

It is so refreshing to go to an office where visits are planned and on time with employees who are nice and understanding.

June 1, 2024

Great experience. Doctor was very kind and knowledgeable. She listen to me attentively and showed upmost care for my son.

May 11, 2024

Thanks

May 2, 2024

The doctor was very easy to talk to and listened to my concerns. I was very happy with our visit.

April 25, 2024

Everyone was friendly, professional, thorough and prompt.

April 20, 2024

We love Dr. Dowdell-Smith. She makes each visit comfortable and pleasant. She talks to my daughter like she's a regular person and doesn't talk down to her. She takes her time and is extremely helpful and comforting.

April 19, 2024

The provider was very thorough and informative and made me feel confident and comfortable in the care she provided.

April 13, 2024

So everything went wonderful other than the fact that I really hate having to fill out paperwork, yet I'm telling a nurse all the same stuff that's on the paperwork and then the doctor comes in and asks me to say all the same stuff that's on the paperwork and while I'm telling them, they're putting it in the system but I'm having to fill out paperwork. I think that's a little bit redundant. I don't mind verbally telling and maybe that could be an option, maybe someone prefers to write versus verbally going over it. But with having a little one and doing stuff like this, it would be helpful if I could just verbally tell them and I don't have to come early to just fill out paperwork that truly, honestly does not feel needed since it's all getting put into the computer as I'm talking to the nurse or doctor.

March 31, 2024

Amazing doctor! It is rare to find doctors who really understand how to work with my autistic daughter. She gets it and she is amazing.

March 10, 2024

Hi, I am super impressed with the care we received. From the moment we walked into the office, I absolutely appreciated the doctor's knowledge as well as her very warm personality, which is especially helpful when you are working with kids. So my daughter felt at ease, I felt at ease. It was a really great experience, so thank you very much.

March 2, 2024

The doctor is INCREDIBLE! She truly makes the child feel heard and that their voice is important. And then balances it with the parent. She is awesome!!

February 23, 2024

The doctor was very thorough. She answered all of my questions. She was extremely interested in what was going on with my child and she made me feel very confident that she is going to help us with the proper diagnosis and get him the treatment that he needs.

February 22, 2024

The doctor was incredible. I completely trust her. Front desk clerk questioned my guardianship paperwork ( filed with Wellstar) with my grandson standing there. I was asked why I was still a temporary guardian of the child. Full guardianship is not granted unless both parents are deceased. I called the probate court when we left because her questions made me uncomfortable. She told me that to see a specialist that I needed full guardianship. This absolutely not the case. While under my care, he has been seen in an ER, has had trigger finger surgery ( specialist ) and his brother had a tonsillectomy ( specialist ). Another staff member came in, told her it was fine and to just print the paperwork on file. Once in our waiting room, the staff member who came in prior to the doctor, seemed to be in a hurry, seemed bitter, and honestly does not seem suited for that type of position. This place is for children with neurological disorders. Come on. There are plenty of people to fill these type positions with a gentler manner.

February 18, 2024

Overall the visit with the doctor was great. She listened to my concerns. The only thing I think would greatly benefit was having a lab for kids. We were told that my child needed labs and the doctor told us to go to the lab located in the building. We waited for about 30 minutes and were told she needed to go to CHOA.

February 17, 2024

I really appreciate that she was on time for her appointment. We did not have to wait a long time. But mostly what I'm appreciative of is that she listened to my concerns, provided feedback that didn't go straight to worst case scenarios or medication, and that she gave an ear to our concerns and helped us come up with some solutions and work through the issues. I very much appreciated her education regarding his health and his needs and what we can do to prevent or limit migraines in the future. I'm very thankful that she listened to us.

February 16, 2024

They always get me in and out quickly, which is what I like. The provider will spend as much time with me as needed, tho. That's what I like.

February 1, 2024

They gave me good information

November 22, 2024

Dr. Smith is a wonderful doctor. I completely trust her with the care of my daughter.

October 25, 2024

We are so grateful for our recent visit. Everyone made us comfortable and at ease. The front desk warmly welcomed us! The MA was kind, and the doctor was fabulous! She answered all of our questions, educated us on next steps, and cared for our son with compassion. Though we hate to find ourselves needing a pediatric neurologist, we are beyond grateful we have found such a great one! Thank you! We can't say it enough!

October 12, 2024

The provider and the staff were well encouraging. Thanks to the lady in the lab.

September 28, 2024

Dr. Dowdell is great. The staff is great.

September 26, 2024

Dr. Dowdell-Smith and her team were excellent. We had a great experience and have already started to recommend her to others for any pediatric neurological needs. Thank you!

September 7, 2024

We always get excellent care and service here!! Thank you!!

September 4, 2024

The new male MA in ped neuro is amazing! He kept my son distracted and engaged.

August 15, 2024

Dr Smith and CMA Mandy were patient, kind and made me and my son feel relaxed. I felt listened to and cared for. Thank you very much

August 10, 2024

The doctor was very kind and I like the attention she gave me

August 3, 2024

Dr. Cicely is the best doctor we've seen in, I think, since my child was an infant. Very, very good. I wish she could be my daughter's primary care physician. She was excellent and we feel she's very confident. We feel heard. We feel helped. My daughter loved her too, so we can't say enough about her. So pleased that we came.

July 31, 2024

We absolutely love love love Dr. Dowdell-Smith and her staff. They are always very friendly and Doc!! Omg we love her to pieces. We live over an hour away and it doesn't even matter because she is worth the drive. I like her because she listens and always has a game plan but most of all the patient loves her. We get excited when we have a doctor's appointment coming up. I would definitely recommend this clinic to any patients with pediatric neurology needs.

July 17, 2024

Our provider was very engaged, caring, and was relatable to my son.

June 4, 2024

It is so refreshing to go to an office where visits are planned and on time with employees who are nice and understanding.

June 1, 2024

Great experience. Doctor was very kind and knowledgeable. She listen to me attentively and showed upmost care for my son.

May 11, 2024

Thanks

May 2, 2024

The doctor was very easy to talk to and listened to my concerns. I was very happy with our visit.

April 25, 2024

Everyone was friendly, professional, thorough and prompt.

April 20, 2024

We love Dr. Dowdell-Smith. She makes each visit comfortable and pleasant. She talks to my daughter like she's a regular person and doesn't talk down to her. She takes her time and is extremely helpful and comforting.

April 19, 2024

The provider was very thorough and informative and made me feel confident and comfortable in the care she provided.

April 13, 2024

So everything went wonderful other than the fact that I really hate having to fill out paperwork, yet I'm telling a nurse all the same stuff that's on the paperwork and then the doctor comes in and asks me to say all the same stuff that's on the paperwork and while I'm telling them, they're putting it in the system but I'm having to fill out paperwork. I think that's a little bit redundant. I don't mind verbally telling and maybe that could be an option, maybe someone prefers to write versus verbally going over it. But with having a little one and doing stuff like this, it would be helpful if I could just verbally tell them and I don't have to come early to just fill out paperwork that truly, honestly does not feel needed since it's all getting put into the computer as I'm talking to the nurse or doctor.

March 31, 2024

Amazing doctor! It is rare to find doctors who really understand how to work with my autistic daughter. She gets it and she is amazing.

March 10, 2024

Hi, I am super impressed with the care we received. From the moment we walked into the office, I absolutely appreciated the doctor's knowledge as well as her very warm personality, which is especially helpful when you are working with kids. So my daughter felt at ease, I felt at ease. It was a really great experience, so thank you very much.

March 2, 2024

The doctor was very kind, listened and gave adequate information. She was attentive and treated our baby with compassion and understanding. However, the woman who brought us to the room, who I'm assuming is a nurse, was not very pleasant. She was short with communication, was not very welcoming and did not appear very understanding. For example, when trying to weigh my son, he did not want to step on the scale. After several attempts, she simply stated "let's just go in the room." As I would have preferred her to say something along the lines of being more understanding and less agitated and/or inconvenienced. "That's okay, we can try again later." "Do you by chance know his weight and height? I can get that information from you." Being in a hospital can create nervous people, especially pertaining to their children. I expected more from a medical professional who works within the spaces of children, let alone potentially sick children.

February 24, 2024

The doctor is INCREDIBLE! She truly makes the child feel heard and that their voice is important. And then balances it with the parent. She is awesome!!

February 23, 2024

The doctor was very thorough. She answered all of my questions. She was extremely interested in what was going on with my child and she made me feel very confident that she is going to help us with the proper diagnosis and get him the treatment that he needs.

February 22, 2024

The doctor was incredible. I completely trust her. Front desk clerk questioned my guardianship paperwork ( filed with Wellstar) with my grandson standing there. I was asked why I was still a temporary guardian of the child. Full guardianship is not granted unless both parents are deceased. I called the probate court when we left because her questions made me uncomfortable. She told me that to see a specialist that I needed full guardianship. This absolutely not the case. While under my care, he has been seen in an ER, has had trigger finger surgery ( specialist ) and his brother had a tonsillectomy ( specialist ). Another staff member came in, told her it was fine and to just print the paperwork on file. Once in our waiting room, the staff member who came in prior to the doctor, seemed to be in a hurry, seemed bitter, and honestly does not seem suited for that type of position. This place is for children with neurological disorders. Come on. There are plenty of people to fill these type positions with a gentler manner.

February 18, 2024

Overall the visit with the doctor was great. She listened to my concerns. The only thing I think would greatly benefit was having a lab for kids. We were told that my child needed labs and the doctor told us to go to the lab located in the building. We waited for about 30 minutes and were told she needed to go to CHOA.

February 17, 2024

I really appreciate that she was on time for her appointment. We did not have to wait a long time. But mostly what I'm appreciative of is that she listened to my concerns, provided feedback that didn't go straight to worst case scenarios or medication, and that she gave an ear to our concerns and helped us come up with some solutions and work through the issues. I very much appreciated her education regarding his health and his needs and what we can do to prevent or limit migraines in the future. I'm very thankful that she listened to us.

February 16, 2024

They always get me in and out quickly, which is what I like. The provider will spend as much time with me as needed, tho. That's what I like.

February 1, 2024

They always get me in and out quickly, which is what I like. The provider will spend as much time with me as needed, tho. That's what I like.

February 1, 2024

I really appreciate that she was on time for her appointment. We did not have to wait a long time. But mostly what I'm appreciative of is that she listened to my concerns, provided feedback that didn't go straight to worst case scenarios or medication, and that she gave an ear to our concerns and helped us come up with some solutions and work through the issues. I very much appreciated her education regarding his health and his needs and what we can do to prevent or limit migraines in the future. I'm very thankful that she listened to us.

February 16, 2024

Overall the visit with the doctor was great. She listened to my concerns. The only thing I think would greatly benefit was having a lab for kids. We were told that my child needed labs and the doctor told us to go to the lab located in the building. We waited for about 30 minutes and were told she needed to go to CHOA.

February 17, 2024

The doctor was incredible. I completely trust her. Front desk clerk questioned my guardianship paperwork ( filed with Wellstar) with my grandson standing there. I was asked why I was still a temporary guardian of the child. Full guardianship is not granted unless both parents are deceased. I called the probate court when we left because her questions made me uncomfortable. She told me that to see a specialist that I needed full guardianship. This absolutely not the case. While under my care, he has been seen in an ER, has had trigger finger surgery ( specialist ) and his brother had a tonsillectomy ( specialist ). Another staff member came in, told her it was fine and to just print the paperwork on file. Once in our waiting room, the staff member who came in prior to the doctor, seemed to be in a hurry, seemed bitter, and honestly does not seem suited for that type of position. This place is for children with neurological disorders. Come on. There are plenty of people to fill these type positions with a gentler manner.

February 18, 2024

The doctor was very thorough. She answered all of my questions. She was extremely interested in what was going on with my child and she made me feel very confident that she is going to help us with the proper diagnosis and get him the treatment that he needs.

February 22, 2024

The doctor is INCREDIBLE! She truly makes the child feel heard and that their voice is important. And then balances it with the parent. She is awesome!!

February 23, 2024

The doctor was very kind, listened and gave adequate information. She was attentive and treated our baby with compassion and understanding. However, the woman who brought us to the room, who I'm assuming is a nurse, was not very pleasant. She was short with communication, was not very welcoming and did not appear very understanding. For example, when trying to weigh my son, he did not want to step on the scale. After several attempts, she simply stated "let's just go in the room." As I would have preferred her to say something along the lines of being more understanding and less agitated and/or inconvenienced. "That's okay, we can try again later." "Do you by chance know his weight and height? I can get that information from you." Being in a hospital can create nervous people, especially pertaining to their children. I expected more from a medical professional who works within the spaces of children, let alone potentially sick children.

February 24, 2024

Hi, I am super impressed with the care we received. From the moment we walked into the office, I absolutely appreciated the doctor's knowledge as well as her very warm personality, which is especially helpful when you are working with kids. So my daughter felt at ease, I felt at ease. It was a really great experience, so thank you very much.

March 2, 2024

Amazing doctor! It is rare to find doctors who really understand how to work with my autistic daughter. She gets it and she is amazing.

March 10, 2024

So everything went wonderful other than the fact that I really hate having to fill out paperwork, yet I'm telling a nurse all the same stuff that's on the paperwork and then the doctor comes in and asks me to say all the same stuff that's on the paperwork and while I'm telling them, they're putting it in the system but I'm having to fill out paperwork. I think that's a little bit redundant. I don't mind verbally telling and maybe that could be an option, maybe someone prefers to write versus verbally going over it. But with having a little one and doing stuff like this, it would be helpful if I could just verbally tell them and I don't have to come early to just fill out paperwork that truly, honestly does not feel needed since it's all getting put into the computer as I'm talking to the nurse or doctor.

March 31, 2024

The provider was very thorough and informative and made me feel confident and comfortable in the care she provided.

April 13, 2024

We love Dr. Dowdell-Smith. She makes each visit comfortable and pleasant. She talks to my daughter like she's a regular person and doesn't talk down to her. She takes her time and is extremely helpful and comforting.

April 19, 2024

Everyone was friendly, professional, thorough and prompt.

April 20, 2024

The doctor was very easy to talk to and listened to my concerns. I was very happy with our visit.

April 25, 2024

Thanks

May 2, 2024

Great experience. Doctor was very kind and knowledgeable. She listen to me attentively and showed upmost care for my son.

May 11, 2024

It is so refreshing to go to an office where visits are planned and on time with employees who are nice and understanding.

June 1, 2024

Our provider was very engaged, caring, and was relatable to my son.

June 4, 2024

We absolutely love love love Dr. Dowdell-Smith and her staff. They are always very friendly and Doc!! Omg we love her to pieces. We live over an hour away and it doesn't even matter because she is worth the drive. I like her because she listens and always has a game plan but most of all the patient loves her. We get excited when we have a doctor's appointment coming up. I would definitely recommend this clinic to any patients with pediatric neurology needs.

July 17, 2024

Dr. Cicely is the best doctor we've seen in, I think, since my child was an infant. Very, very good. I wish she could be my daughter's primary care physician. She was excellent and we feel she's very confident. We feel heard. We feel helped. My daughter loved her too, so we can't say enough about her. So pleased that we came.

July 31, 2024

The doctor was very kind and I like the attention she gave me

August 3, 2024

Dr Smith and CMA Mandy were patient, kind and made me and my son feel relaxed. I felt listened to and cared for. Thank you very much

August 10, 2024

The new male MA in ped neuro is amazing! He kept my son distracted and engaged.

August 15, 2024

We always get excellent care and service here!! Thank you!!

September 4, 2024

Dr. Dowdell-Smith and her team were excellent. We had a great experience and have already started to recommend her to others for any pediatric neurological needs. Thank you!

September 7, 2024

Dr. Dowdell is great. The staff is great.

September 26, 2024

The provider and the staff were well encouraging. Thanks to the lady in the lab.

September 28, 2024

We are so grateful for our recent visit. Everyone made us comfortable and at ease. The front desk warmly welcomed us! The MA was kind, and the doctor was fabulous! She answered all of our questions, educated us on next steps, and cared for our son with compassion. Though we hate to find ourselves needing a pediatric neurologist, we are beyond grateful we have found such a great one! Thank you! We can't say it enough!

October 12, 2024

Dr. Smith is a wonderful doctor. I completely trust her with the care of my daughter.

October 25, 2024

They gave me good information

November 22, 2024