Ashley Smallwood, NP

The NP told us the wrong dose for the antibiotic when I asked what she prescribed. She also said she can't remember but she sent it to Publix versus looking up what she sent.

November 29, 2024

My child was not checked for anything. They listened to her lungs, said that they were clear without any other testing and we ended up at CHOA the next day with RSV.

November 22, 2024

I would just like to say once when I signed in the kiosk, I don't know, I guess it was on my fault, whereas the symptoms, maybe I overlooked and did not input the symptoms, but we were in there for over an hour. So individuals that had came in who had been at the desk went there. They were seen, but no one told us, well, what are your symptoms? I had to go up to the desk and to emphasize, and that's how I found out that evidently when I checked into the kiosk, that evidently I had overlooked the symptoms and just put it in as a walk-in. So unfortunately, we were there over an hour before I got up to the station and inquired as to when we would be seen.

October 9, 2024

This nurse practitioner didn't seem concerned with my child's cough. She prescribed steroids but the strep culture came back positive. I found this out by checking the labs myself. We got antibiotics from another doctor. We still haven't been notified by this practice about her positive strep results.

September 12, 2024

After describing why we were there to the nurse, she came back in at the nurse practioner's request to tell us she would like to swab for flu and covid without ever even seeing my child or assessing what symptoms he had. Why not actually see patient first before wanting to chalk it up to one of those illnesses which by the way have no medical treatment for children anyways. So we would need to just treat the symptoms. I do not feel like our concerns were heard of the tightness in his chest in relation to the virus he had last week. We will go for a second opinion elsewhere.

August 23, 2024

Amazing! The front desk lady was outstanding.

August 7, 2024

Its great

July 28, 2024

Great care and great service.

July 7, 2024

Thank you very much for your care. I like that clinic because they have taken care of the children very well, and this clinic has given me enough time to explain to me the problem of the diseases that I have suffered from with my children. Thank you, thank you for having such a personal staff who is respectful and kind, and most of all, who has time towards the patients. Thank you.

May 22, 2024

Wonderful experience. Loved the speed of the visit.

April 28, 2024

Hi, so I think that the check-in service was wonderful. My nurse was absolutely amazing. The doctor, I did not care for her. We were being seen for a cough. She informed me that a cough is not a concern until it's at least three weeks and that there was nothing to do for a cough. She said, I don't know anything to fix a cough, do you? But upon staying in the room and listening to her cough while she was looking over my other son, who was also a patient, decided that she did, after all, need a steroid. So I wasn't very happy with her. I love the place altogether. The doctor herself, I am definitely not a fan.

April 27, 2024

Wonderful experience. Great nurse, and nurse practitioner! Very grateful for the care we got.

April 27, 2024

Ashley was awesome with my daughter and caring. I am also an NP big did not let her know so I know she provided great care

April 13, 2024

Keep up the good work!

March 31, 2024

Great experience as always. Thank you!

March 8, 2024

It was fast, quick and easy visit. The staff was very friendly and nice to my child. The wait time was amazing.

March 7, 2024

The lady at the front desk was amazing. I had called in advance to see if I needed to make an appointment due to time and she told me that they weren't busy and to come on in. When I arrived, she knew who I was and got me checked in super quickly. I didn't catch her name, but she was wonderful!!

March 2, 2024

Great staff

February 27, 2024

They doctor made it easy for the kids to express themselves.

February 25, 2024

Even though my boys were sick and felt terrible we had a great experience and were taken care of every second. Thank you for looking after my babies.

February 18, 2024

Consistently excellent. My first choice when my children are sick.

February 16, 2024

I feel this facility can do better about ordering in-house results instead of trying to send the parents somewhere else. They have the services at the location

February 3, 2024

I was very pleased with all the staff - they were kind, courteous and respectful. I was delighted to get a full assessment of my daughter and her ears cleaned out. Grateful for this team! Thank you!!

January 31, 2024

Everyone had a great attitude and I felt my questions/concerns were answered thoroughly without being rushed. My husband and I appreciated this, as other experiences elsewhere have not always been like this. Thank you

January 25, 2024

The staff was great, we were treated professional y and with care, however, the antibiotic prescription that was written was an incorrect dosage. According to the pharmacist the dosage was dangerously high for my child. I contacted the pediatrician as soon as I was told this and the pediatric office in fact reviewed and changed the prescription dosage. This was a scary mistake that could have affected my child seriously, had it not been caught by the pharmacist.

December 31, 2023

I would just like to say once when I signed in the kiosk, I don't know, I guess it was on my fault, whereas the symptoms, maybe I overlooked and did not input the symptoms, but we were in there for over an hour. So individuals that had came in who had been at the desk went there. They were seen, but no one told us, well, what are your symptoms? I had to go up to the desk and to emphasize, and that's how I found out that evidently when I checked into the kiosk, that evidently I had overlooked the symptoms and just put it in as a walk-in. So unfortunately, we were there over an hour before I got up to the station and inquired as to when we would be seen.

October 9, 2024

Its great

July 28, 2024

Great care and great service.

July 7, 2024

Thank you very much for your care. I like that clinic because they have taken care of the children very well, and this clinic has given me enough time to explain to me the problem of the diseases that I have suffered from with my children. Thank you, thank you for having such a personal staff who is respectful and kind, and most of all, who has time towards the patients. Thank you.

May 22, 2024

Wonderful experience. Loved the speed of the visit.

April 28, 2024

Wonderful experience. Great nurse, and nurse practitioner! Very grateful for the care we got.

April 27, 2024

Ashley was awesome with my daughter and caring. I am also an NP big did not let her know so I know she provided great care

April 13, 2024

Keep up the good work!

March 31, 2024

Great experience as always. Thank you!

March 8, 2024

The lady at the front desk was amazing. I had called in advance to see if I needed to make an appointment due to time and she told me that they weren't busy and to come on in. When I arrived, she knew who I was and got me checked in super quickly. I didn't catch her name, but she was wonderful!!

March 2, 2024

They doctor made it easy for the kids to express themselves.

February 25, 2024

Even though my boys were sick and felt terrible we had a great experience and were taken care of every second. Thank you for looking after my babies.

February 18, 2024

Consistently excellent. My first choice when my children are sick.

February 16, 2024

I was very pleased with all the staff - they were kind, courteous and respectful. I was delighted to get a full assessment of my daughter and her ears cleaned out. Grateful for this team! Thank you!!

January 31, 2024

Everyone had a great attitude and I felt my questions/concerns were answered thoroughly without being rushed. My husband and I appreciated this, as other experiences elsewhere have not always been like this. Thank you

January 25, 2024

The staff was great, we were treated professional y and with care, however, the antibiotic prescription that was written was an incorrect dosage. According to the pharmacist the dosage was dangerously high for my child. I contacted the pediatrician as soon as I was told this and the pediatric office in fact reviewed and changed the prescription dosage. This was a scary mistake that could have affected my child seriously, had it not been caught by the pharmacist.

December 31, 2023

Amazing! The front desk lady was outstanding.

August 7, 2024

It was fast, quick and easy visit. The staff was very friendly and nice to my child. The wait time was amazing.

March 7, 2024

Great staff

February 27, 2024

The NP told us the wrong dose for the antibiotic when I asked what she prescribed. She also said she can't remember but she sent it to Publix versus looking up what she sent.

November 29, 2024

After describing why we were there to the nurse, she came back in at the nurse practioner's request to tell us she would like to swab for flu and covid without ever even seeing my child or assessing what symptoms he had. Why not actually see patient first before wanting to chalk it up to one of those illnesses which by the way have no medical treatment for children anyways. So we would need to just treat the symptoms. I do not feel like our concerns were heard of the tightness in his chest in relation to the virus he had last week. We will go for a second opinion elsewhere.

August 23, 2024

Hi, so I think that the check-in service was wonderful. My nurse was absolutely amazing. The doctor, I did not care for her. We were being seen for a cough. She informed me that a cough is not a concern until it's at least three weeks and that there was nothing to do for a cough. She said, I don't know anything to fix a cough, do you? But upon staying in the room and listening to her cough while she was looking over my other son, who was also a patient, decided that she did, after all, need a steroid. So I wasn't very happy with her. I love the place altogether. The doctor herself, I am definitely not a fan.

April 27, 2024

I feel this facility can do better about ordering in-house results instead of trying to send the parents somewhere else. They have the services at the location

February 3, 2024

My child was not checked for anything. They listened to her lungs, said that they were clear without any other testing and we ended up at CHOA the next day with RSV.

November 22, 2024

This nurse practitioner didn't seem concerned with my child's cough. She prescribed steroids but the strep culture came back positive. I found this out by checking the labs myself. We got antibiotics from another doctor. We still haven't been notified by this practice about her positive strep results.

September 12, 2024

My child was not checked for anything. They listened to her lungs, said that they were clear without any other testing and we ended up at CHOA the next day with RSV.

November 22, 2024

This nurse practitioner didn't seem concerned with my child's cough. She prescribed steroids but the strep culture came back positive. I found this out by checking the labs myself. We got antibiotics from another doctor. We still haven't been notified by this practice about her positive strep results.

September 12, 2024

The NP told us the wrong dose for the antibiotic when I asked what she prescribed. She also said she can't remember but she sent it to Publix versus looking up what she sent.

November 29, 2024

After describing why we were there to the nurse, she came back in at the nurse practioner's request to tell us she would like to swab for flu and covid without ever even seeing my child or assessing what symptoms he had. Why not actually see patient first before wanting to chalk it up to one of those illnesses which by the way have no medical treatment for children anyways. So we would need to just treat the symptoms. I do not feel like our concerns were heard of the tightness in his chest in relation to the virus he had last week. We will go for a second opinion elsewhere.

August 23, 2024

Hi, so I think that the check-in service was wonderful. My nurse was absolutely amazing. The doctor, I did not care for her. We were being seen for a cough. She informed me that a cough is not a concern until it's at least three weeks and that there was nothing to do for a cough. She said, I don't know anything to fix a cough, do you? But upon staying in the room and listening to her cough while she was looking over my other son, who was also a patient, decided that she did, after all, need a steroid. So I wasn't very happy with her. I love the place altogether. The doctor herself, I am definitely not a fan.

April 27, 2024

I feel this facility can do better about ordering in-house results instead of trying to send the parents somewhere else. They have the services at the location

February 3, 2024

Amazing! The front desk lady was outstanding.

August 7, 2024

It was fast, quick and easy visit. The staff was very friendly and nice to my child. The wait time was amazing.

March 7, 2024

Great staff

February 27, 2024

I would just like to say once when I signed in the kiosk, I don't know, I guess it was on my fault, whereas the symptoms, maybe I overlooked and did not input the symptoms, but we were in there for over an hour. So individuals that had came in who had been at the desk went there. They were seen, but no one told us, well, what are your symptoms? I had to go up to the desk and to emphasize, and that's how I found out that evidently when I checked into the kiosk, that evidently I had overlooked the symptoms and just put it in as a walk-in. So unfortunately, we were there over an hour before I got up to the station and inquired as to when we would be seen.

October 9, 2024

Its great

July 28, 2024

Great care and great service.

July 7, 2024

Thank you very much for your care. I like that clinic because they have taken care of the children very well, and this clinic has given me enough time to explain to me the problem of the diseases that I have suffered from with my children. Thank you, thank you for having such a personal staff who is respectful and kind, and most of all, who has time towards the patients. Thank you.

May 22, 2024

Wonderful experience. Loved the speed of the visit.

April 28, 2024

Wonderful experience. Great nurse, and nurse practitioner! Very grateful for the care we got.

April 27, 2024

Ashley was awesome with my daughter and caring. I am also an NP big did not let her know so I know she provided great care

April 13, 2024

Keep up the good work!

March 31, 2024

Great experience as always. Thank you!

March 8, 2024

The lady at the front desk was amazing. I had called in advance to see if I needed to make an appointment due to time and she told me that they weren't busy and to come on in. When I arrived, she knew who I was and got me checked in super quickly. I didn't catch her name, but she was wonderful!!

March 2, 2024

They doctor made it easy for the kids to express themselves.

February 25, 2024

Even though my boys were sick and felt terrible we had a great experience and were taken care of every second. Thank you for looking after my babies.

February 18, 2024

Consistently excellent. My first choice when my children are sick.

February 16, 2024

I was very pleased with all the staff - they were kind, courteous and respectful. I was delighted to get a full assessment of my daughter and her ears cleaned out. Grateful for this team! Thank you!!

January 31, 2024

Everyone had a great attitude and I felt my questions/concerns were answered thoroughly without being rushed. My husband and I appreciated this, as other experiences elsewhere have not always been like this. Thank you

January 25, 2024

The staff was great, we were treated professional y and with care, however, the antibiotic prescription that was written was an incorrect dosage. According to the pharmacist the dosage was dangerously high for my child. I contacted the pediatrician as soon as I was told this and the pediatric office in fact reviewed and changed the prescription dosage. This was a scary mistake that could have affected my child seriously, had it not been caught by the pharmacist.

December 31, 2023

The NP told us the wrong dose for the antibiotic when I asked what she prescribed. She also said she can't remember but she sent it to Publix versus looking up what she sent.

November 29, 2024

My child was not checked for anything. They listened to her lungs, said that they were clear without any other testing and we ended up at CHOA the next day with RSV.

November 22, 2024

I would just like to say once when I signed in the kiosk, I don't know, I guess it was on my fault, whereas the symptoms, maybe I overlooked and did not input the symptoms, but we were in there for over an hour. So individuals that had came in who had been at the desk went there. They were seen, but no one told us, well, what are your symptoms? I had to go up to the desk and to emphasize, and that's how I found out that evidently when I checked into the kiosk, that evidently I had overlooked the symptoms and just put it in as a walk-in. So unfortunately, we were there over an hour before I got up to the station and inquired as to when we would be seen.

October 9, 2024

This nurse practitioner didn't seem concerned with my child's cough. She prescribed steroids but the strep culture came back positive. I found this out by checking the labs myself. We got antibiotics from another doctor. We still haven't been notified by this practice about her positive strep results.

September 12, 2024

After describing why we were there to the nurse, she came back in at the nurse practioner's request to tell us she would like to swab for flu and covid without ever even seeing my child or assessing what symptoms he had. Why not actually see patient first before wanting to chalk it up to one of those illnesses which by the way have no medical treatment for children anyways. So we would need to just treat the symptoms. I do not feel like our concerns were heard of the tightness in his chest in relation to the virus he had last week. We will go for a second opinion elsewhere.

August 23, 2024

Amazing! The front desk lady was outstanding.

August 7, 2024

Its great

July 28, 2024

Great care and great service.

July 7, 2024

Thank you very much for your care. I like that clinic because they have taken care of the children very well, and this clinic has given me enough time to explain to me the problem of the diseases that I have suffered from with my children. Thank you, thank you for having such a personal staff who is respectful and kind, and most of all, who has time towards the patients. Thank you.

May 22, 2024

Wonderful experience. Loved the speed of the visit.

April 28, 2024

Hi, so I think that the check-in service was wonderful. My nurse was absolutely amazing. The doctor, I did not care for her. We were being seen for a cough. She informed me that a cough is not a concern until it's at least three weeks and that there was nothing to do for a cough. She said, I don't know anything to fix a cough, do you? But upon staying in the room and listening to her cough while she was looking over my other son, who was also a patient, decided that she did, after all, need a steroid. So I wasn't very happy with her. I love the place altogether. The doctor herself, I am definitely not a fan.

April 27, 2024

Wonderful experience. Great nurse, and nurse practitioner! Very grateful for the care we got.

April 27, 2024

Ashley was awesome with my daughter and caring. I am also an NP big did not let her know so I know she provided great care

April 13, 2024

Keep up the good work!

March 31, 2024

Great experience as always. Thank you!

March 8, 2024

It was fast, quick and easy visit. The staff was very friendly and nice to my child. The wait time was amazing.

March 7, 2024

The lady at the front desk was amazing. I had called in advance to see if I needed to make an appointment due to time and she told me that they weren't busy and to come on in. When I arrived, she knew who I was and got me checked in super quickly. I didn't catch her name, but she was wonderful!!

March 2, 2024

Great staff

February 27, 2024

They doctor made it easy for the kids to express themselves.

February 25, 2024

Even though my boys were sick and felt terrible we had a great experience and were taken care of every second. Thank you for looking after my babies.

February 18, 2024

Consistently excellent. My first choice when my children are sick.

February 16, 2024

I feel this facility can do better about ordering in-house results instead of trying to send the parents somewhere else. They have the services at the location

February 3, 2024

I was very pleased with all the staff - they were kind, courteous and respectful. I was delighted to get a full assessment of my daughter and her ears cleaned out. Grateful for this team! Thank you!!

January 31, 2024

Everyone had a great attitude and I felt my questions/concerns were answered thoroughly without being rushed. My husband and I appreciated this, as other experiences elsewhere have not always been like this. Thank you

January 25, 2024

The staff was great, we were treated professional y and with care, however, the antibiotic prescription that was written was an incorrect dosage. According to the pharmacist the dosage was dangerously high for my child. I contacted the pediatrician as soon as I was told this and the pediatric office in fact reviewed and changed the prescription dosage. This was a scary mistake that could have affected my child seriously, had it not been caught by the pharmacist.

December 31, 2023

The staff was great, we were treated professional y and with care, however, the antibiotic prescription that was written was an incorrect dosage. According to the pharmacist the dosage was dangerously high for my child. I contacted the pediatrician as soon as I was told this and the pediatric office in fact reviewed and changed the prescription dosage. This was a scary mistake that could have affected my child seriously, had it not been caught by the pharmacist.

December 31, 2023

Everyone had a great attitude and I felt my questions/concerns were answered thoroughly without being rushed. My husband and I appreciated this, as other experiences elsewhere have not always been like this. Thank you

January 25, 2024

I was very pleased with all the staff - they were kind, courteous and respectful. I was delighted to get a full assessment of my daughter and her ears cleaned out. Grateful for this team! Thank you!!

January 31, 2024

I feel this facility can do better about ordering in-house results instead of trying to send the parents somewhere else. They have the services at the location

February 3, 2024

Consistently excellent. My first choice when my children are sick.

February 16, 2024

Even though my boys were sick and felt terrible we had a great experience and were taken care of every second. Thank you for looking after my babies.

February 18, 2024

They doctor made it easy for the kids to express themselves.

February 25, 2024

Great staff

February 27, 2024

The lady at the front desk was amazing. I had called in advance to see if I needed to make an appointment due to time and she told me that they weren't busy and to come on in. When I arrived, she knew who I was and got me checked in super quickly. I didn't catch her name, but she was wonderful!!

March 2, 2024

It was fast, quick and easy visit. The staff was very friendly and nice to my child. The wait time was amazing.

March 7, 2024

Great experience as always. Thank you!

March 8, 2024

Keep up the good work!

March 31, 2024

Ashley was awesome with my daughter and caring. I am also an NP big did not let her know so I know she provided great care

April 13, 2024

Hi, so I think that the check-in service was wonderful. My nurse was absolutely amazing. The doctor, I did not care for her. We were being seen for a cough. She informed me that a cough is not a concern until it's at least three weeks and that there was nothing to do for a cough. She said, I don't know anything to fix a cough, do you? But upon staying in the room and listening to her cough while she was looking over my other son, who was also a patient, decided that she did, after all, need a steroid. So I wasn't very happy with her. I love the place altogether. The doctor herself, I am definitely not a fan.

April 27, 2024

Wonderful experience. Great nurse, and nurse practitioner! Very grateful for the care we got.

April 27, 2024

Wonderful experience. Loved the speed of the visit.

April 28, 2024

Thank you very much for your care. I like that clinic because they have taken care of the children very well, and this clinic has given me enough time to explain to me the problem of the diseases that I have suffered from with my children. Thank you, thank you for having such a personal staff who is respectful and kind, and most of all, who has time towards the patients. Thank you.

May 22, 2024

Great care and great service.

July 7, 2024

Its great

July 28, 2024

Amazing! The front desk lady was outstanding.

August 7, 2024

After describing why we were there to the nurse, she came back in at the nurse practioner's request to tell us she would like to swab for flu and covid without ever even seeing my child or assessing what symptoms he had. Why not actually see patient first before wanting to chalk it up to one of those illnesses which by the way have no medical treatment for children anyways. So we would need to just treat the symptoms. I do not feel like our concerns were heard of the tightness in his chest in relation to the virus he had last week. We will go for a second opinion elsewhere.

August 23, 2024

This nurse practitioner didn't seem concerned with my child's cough. She prescribed steroids but the strep culture came back positive. I found this out by checking the labs myself. We got antibiotics from another doctor. We still haven't been notified by this practice about her positive strep results.

September 12, 2024

I would just like to say once when I signed in the kiosk, I don't know, I guess it was on my fault, whereas the symptoms, maybe I overlooked and did not input the symptoms, but we were in there for over an hour. So individuals that had came in who had been at the desk went there. They were seen, but no one told us, well, what are your symptoms? I had to go up to the desk and to emphasize, and that's how I found out that evidently when I checked into the kiosk, that evidently I had overlooked the symptoms and just put it in as a walk-in. So unfortunately, we were there over an hour before I got up to the station and inquired as to when we would be seen.

October 9, 2024

My child was not checked for anything. They listened to her lungs, said that they were clear without any other testing and we ended up at CHOA the next day with RSV.

November 22, 2024

The NP told us the wrong dose for the antibiotic when I asked what she prescribed. She also said she can't remember but she sent it to Publix versus looking up what she sent.

November 29, 2024