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Patient Reviews
5
Wonderful staff and NP was amazing
April 5, 2026
5
She was amazing!
March 20, 2026
5
I've been to this urgent care twice and both times have had an excellent experience!
March 19, 2026
4
More than 6:30pm and the doctors was not here; the appointment system is silly: it doesn't allow people that is already here to be seen. Got back to first come first served
February 22, 2026
5
Courtney was so kind and courteous while helping us check in and helping me get our insurance updated too! It was so quick. As soon as we got back we were seen by Morgan and Ashley. They were incredibly quick but still spent plenty of time with us to ensure they got my son feeling better. We both left super happy. This was our first time at a Wellstar pediatric urgent care and if ever needed again I will be back without a doubt!
February 12, 2026
5
Staff was super friendly and knowledgeable.
January 1, 2026
5
Everyone from the staff, the nurse and the dr was friendly and attentive.
December 11, 2025
2
So, when me and my daughter were in the exam room, I could hear the medical staff, including the MAs and the nurse practitioner, being very criticizing me for waiting too long, for bringing my daughter in, not knowing what the symptoms meant. And I didn't appreciate her talking about me and my daughter behind our backs.
December 5, 2025
2
The concern could have been handled on the nurse triage line, which I called and spent 12 minutes speaking with, instead of being told to come in person and told we didn't have a problem as soon as the provider walked in.
November 16, 2025
2
Yes, the facility was very nice. However, I don't think the staff listened and handled the situation properly. My son had to go to the ER the next day due to not being given the proper medication. Even the doctor at the ER wasn't understanding why she didn't give him steroids for three days, why just one day. So there was just a lot of confusion. So I don't, And they were kind of like joking. So I just don't think he was listened to. And this was something that was very scary. It was allergic reaction. So I think they can do better about that next time.
October 8, 2025
5
This facility is my go to facility at all times for any children that's over any age really and at the hours for sure. They've always been great and I will continue to go here and tell people about them.
September 19, 2025
5
I am an NP at Northside Hospital, and have always thought CHOA was "the place to take your kids". I had a much better experience here than any time I've ever been at the CHOA urgent care. Ashley NP and the staff were all wonderful. They were kind, professional, fast, helpful, and told us what to expect every step of the way. There was a KSU nursing student there who was also very professional and did a great job helping with our initial history.
July 13, 2025
5
I've never been in and out of an urgent care so fast and happily. We were taken back as soon as I got comfy on the chair, led by a cheerful nurse, and the NP listened to my concern with care, she must have been born for pediatric care with how sweet and gentle she was with my daughter. This was like the Chick-Fil-A of urgent cares in a world of Taco Bell's.
July 4, 2025
5
Wonderful staff and NP was amazing
April 5, 2026
5
She was amazing!
March 20, 2026
5
I've been to this urgent care twice and both times have had an excellent experience!
March 19, 2026
5
Courtney was so kind and courteous while helping us check in and helping me get our insurance updated too! It was so quick. As soon as we got back we were seen by Morgan and Ashley. They were incredibly quick but still spent plenty of time with us to ensure they got my son feeling better. We both left super happy. This was our first time at a Wellstar pediatric urgent care and if ever needed again I will be back without a doubt!
February 12, 2026
5
Staff was super friendly and knowledgeable.
January 1, 2026
5
Everyone from the staff, the nurse and the dr was friendly and attentive.
December 11, 2025
5
This facility is my go to facility at all times for any children that's over any age really and at the hours for sure. They've always been great and I will continue to go here and tell people about them.
September 19, 2025
5
I am an NP at Northside Hospital, and have always thought CHOA was "the place to take your kids". I had a much better experience here than any time I've ever been at the CHOA urgent care. Ashley NP and the staff were all wonderful. They were kind, professional, fast, helpful, and told us what to expect every step of the way. There was a KSU nursing student there who was also very professional and did a great job helping with our initial history.
July 13, 2025
5
I've never been in and out of an urgent care so fast and happily. We were taken back as soon as I got comfy on the chair, led by a cheerful nurse, and the NP listened to my concern with care, she must have been born for pediatric care with how sweet and gentle she was with my daughter. This was like the Chick-Fil-A of urgent cares in a world of Taco Bell's.
July 4, 2025
4
More than 6:30pm and the doctors was not here; the appointment system is silly: it doesn't allow people that is already here to be seen. Got back to first come first served
February 22, 2026
2
So, when me and my daughter were in the exam room, I could hear the medical staff, including the MAs and the nurse practitioner, being very criticizing me for waiting too long, for bringing my daughter in, not knowing what the symptoms meant. And I didn't appreciate her talking about me and my daughter behind our backs.
December 5, 2025
2
The concern could have been handled on the nurse triage line, which I called and spent 12 minutes speaking with, instead of being told to come in person and told we didn't have a problem as soon as the provider walked in.
November 16, 2025
2
Yes, the facility was very nice. However, I don't think the staff listened and handled the situation properly. My son had to go to the ER the next day due to not being given the proper medication. Even the doctor at the ER wasn't understanding why she didn't give him steroids for three days, why just one day. So there was just a lot of confusion. So I don't, And they were kind of like joking. So I just don't think he was listened to. And this was something that was very scary. It was allergic reaction. So I think they can do better about that next time.
October 8, 2025
2
So, when me and my daughter were in the exam room, I could hear the medical staff, including the MAs and the nurse practitioner, being very criticizing me for waiting too long, for bringing my daughter in, not knowing what the symptoms meant. And I didn't appreciate her talking about me and my daughter behind our backs.
December 5, 2025
2
The concern could have been handled on the nurse triage line, which I called and spent 12 minutes speaking with, instead of being told to come in person and told we didn't have a problem as soon as the provider walked in.
November 16, 2025
2
Yes, the facility was very nice. However, I don't think the staff listened and handled the situation properly. My son had to go to the ER the next day due to not being given the proper medication. Even the doctor at the ER wasn't understanding why she didn't give him steroids for three days, why just one day. So there was just a lot of confusion. So I don't, And they were kind of like joking. So I just don't think he was listened to. And this was something that was very scary. It was allergic reaction. So I think they can do better about that next time.
October 8, 2025
4
More than 6:30pm and the doctors was not here; the appointment system is silly: it doesn't allow people that is already here to be seen. Got back to first come first served
February 22, 2026
5
Wonderful staff and NP was amazing
April 5, 2026
5
She was amazing!
March 20, 2026
5
I've been to this urgent care twice and both times have had an excellent experience!
March 19, 2026
5
Courtney was so kind and courteous while helping us check in and helping me get our insurance updated too! It was so quick. As soon as we got back we were seen by Morgan and Ashley. They were incredibly quick but still spent plenty of time with us to ensure they got my son feeling better. We both left super happy. This was our first time at a Wellstar pediatric urgent care and if ever needed again I will be back without a doubt!
February 12, 2026
5
Staff was super friendly and knowledgeable.
January 1, 2026
5
Everyone from the staff, the nurse and the dr was friendly and attentive.
December 11, 2025
5
This facility is my go to facility at all times for any children that's over any age really and at the hours for sure. They've always been great and I will continue to go here and tell people about them.
September 19, 2025
5
I am an NP at Northside Hospital, and have always thought CHOA was "the place to take your kids". I had a much better experience here than any time I've ever been at the CHOA urgent care. Ashley NP and the staff were all wonderful. They were kind, professional, fast, helpful, and told us what to expect every step of the way. There was a KSU nursing student there who was also very professional and did a great job helping with our initial history.
July 13, 2025
5
I've never been in and out of an urgent care so fast and happily. We were taken back as soon as I got comfy on the chair, led by a cheerful nurse, and the NP listened to my concern with care, she must have been born for pediatric care with how sweet and gentle she was with my daughter. This was like the Chick-Fil-A of urgent cares in a world of Taco Bell's.
July 4, 2025
5
Wonderful staff and NP was amazing
April 5, 2026
5
She was amazing!
March 20, 2026
5
I've been to this urgent care twice and both times have had an excellent experience!
March 19, 2026
4
More than 6:30pm and the doctors was not here; the appointment system is silly: it doesn't allow people that is already here to be seen. Got back to first come first served
February 22, 2026
5
Courtney was so kind and courteous while helping us check in and helping me get our insurance updated too! It was so quick. As soon as we got back we were seen by Morgan and Ashley. They were incredibly quick but still spent plenty of time with us to ensure they got my son feeling better. We both left super happy. This was our first time at a Wellstar pediatric urgent care and if ever needed again I will be back without a doubt!
February 12, 2026
5
Staff was super friendly and knowledgeable.
January 1, 2026
5
Everyone from the staff, the nurse and the dr was friendly and attentive.
December 11, 2025
2
So, when me and my daughter were in the exam room, I could hear the medical staff, including the MAs and the nurse practitioner, being very criticizing me for waiting too long, for bringing my daughter in, not knowing what the symptoms meant. And I didn't appreciate her talking about me and my daughter behind our backs.
December 5, 2025
2
The concern could have been handled on the nurse triage line, which I called and spent 12 minutes speaking with, instead of being told to come in person and told we didn't have a problem as soon as the provider walked in.
November 16, 2025
2
Yes, the facility was very nice. However, I don't think the staff listened and handled the situation properly. My son had to go to the ER the next day due to not being given the proper medication. Even the doctor at the ER wasn't understanding why she didn't give him steroids for three days, why just one day. So there was just a lot of confusion. So I don't, And they were kind of like joking. So I just don't think he was listened to. And this was something that was very scary. It was allergic reaction. So I think they can do better about that next time.
October 8, 2025
5
This facility is my go to facility at all times for any children that's over any age really and at the hours for sure. They've always been great and I will continue to go here and tell people about them.
September 19, 2025
5
I am an NP at Northside Hospital, and have always thought CHOA was "the place to take your kids". I had a much better experience here than any time I've ever been at the CHOA urgent care. Ashley NP and the staff were all wonderful. They were kind, professional, fast, helpful, and told us what to expect every step of the way. There was a KSU nursing student there who was also very professional and did a great job helping with our initial history.
July 13, 2025
5
I've never been in and out of an urgent care so fast and happily. We were taken back as soon as I got comfy on the chair, led by a cheerful nurse, and the NP listened to my concern with care, she must have been born for pediatric care with how sweet and gentle she was with my daughter. This was like the Chick-Fil-A of urgent cares in a world of Taco Bell's.
July 4, 2025
5
I've never been in and out of an urgent care so fast and happily. We were taken back as soon as I got comfy on the chair, led by a cheerful nurse, and the NP listened to my concern with care, she must have been born for pediatric care with how sweet and gentle she was with my daughter. This was like the Chick-Fil-A of urgent cares in a world of Taco Bell's.
July 4, 2025
5
I am an NP at Northside Hospital, and have always thought CHOA was "the place to take your kids". I had a much better experience here than any time I've ever been at the CHOA urgent care. Ashley NP and the staff were all wonderful. They were kind, professional, fast, helpful, and told us what to expect every step of the way. There was a KSU nursing student there who was also very professional and did a great job helping with our initial history.
July 13, 2025
5
This facility is my go to facility at all times for any children that's over any age really and at the hours for sure. They've always been great and I will continue to go here and tell people about them.
September 19, 2025
2
Yes, the facility was very nice. However, I don't think the staff listened and handled the situation properly. My son had to go to the ER the next day due to not being given the proper medication. Even the doctor at the ER wasn't understanding why she didn't give him steroids for three days, why just one day. So there was just a lot of confusion. So I don't, And they were kind of like joking. So I just don't think he was listened to. And this was something that was very scary. It was allergic reaction. So I think they can do better about that next time.
October 8, 2025
2
The concern could have been handled on the nurse triage line, which I called and spent 12 minutes speaking with, instead of being told to come in person and told we didn't have a problem as soon as the provider walked in.
November 16, 2025
2
So, when me and my daughter were in the exam room, I could hear the medical staff, including the MAs and the nurse practitioner, being very criticizing me for waiting too long, for bringing my daughter in, not knowing what the symptoms meant. And I didn't appreciate her talking about me and my daughter behind our backs.
December 5, 2025
5
Everyone from the staff, the nurse and the dr was friendly and attentive.
December 11, 2025
5
Staff was super friendly and knowledgeable.
January 1, 2026
5
Courtney was so kind and courteous while helping us check in and helping me get our insurance updated too! It was so quick. As soon as we got back we were seen by Morgan and Ashley. They were incredibly quick but still spent plenty of time with us to ensure they got my son feeling better. We both left super happy. This was our first time at a Wellstar pediatric urgent care and if ever needed again I will be back without a doubt!
February 12, 2026
4
More than 6:30pm and the doctors was not here; the appointment system is silly: it doesn't allow people that is already here to be seen. Got back to first come first served
February 22, 2026
5
I've been to this urgent care twice and both times have had an excellent experience!
